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Pipedrive
pipedrive.com · Pipedrive: Sales CRM Software · scored Dec 2025100,000+ companies use it, but LeadBooster costs $32.50 extra.
Best forSmall to mid-sized sales teams wanting a simple, visual deal pipeline.
Visual sales CRM with drag-and-drop pipelines and an AI Sales Assistant for deal insights.
Plans
no live chat/phone support
full feature set
Source: pipedrive.com
Upside
- Visual, drag-and-drop pipeline
- 400+ marketplace integrations
- SOC 2, SOC 3, ISO 27001 certified
Catch
- LeadBooster costs $32.50/mo extra
- No free tier, 14-day trial only
- Live chat gated on Lite plan
Editor's takePipedrive earns its rank on a sales-first design that reviewers consistently call the easiest CRM to onboard, backed by SOC 2, SOC 3, and ISO 27001 certification unusual for this price tier. The add-on model is the real cost variable. Chatbots and web forms, campaigns, and phone support on lower tiers all cost extra, so total cost can run well above the advertised $14 starting price.
Does Pipedrive have a free plan?
No. Pipedrive offers a 14-day free trial but no permanent free tier. Paid plans start at $14 per user per month for Lite and go up to $79 for Ultimate.
What is Pipedrive's LeadBooster add-on?
It adds chatbot, live chat, prospecting, and web form tools for lead generation, priced at $32.50 per month per company on top of the base subscription.
The evidence: 6 criteria, 3 penalties (−0.17 points)
Score adjustments−0.17 points in total








