C
Canny
canny.io · Canny: Customer Feedback Management · scored Dec 2025Canny's mobile widget skips a native app for WebView
Best forB2B SaaS teams needing structured feedback and public roadmaps
Feedback-to-changelog platform for product managers with a 4.6/5 G2 rating and deep Jira sync.
Free vs paid
Free (25 tracked users)
$0- Feedback boards
- Basic roadmap
Core
$19/mo (100 users)- Changelog
- More tracked users
Source: canny.io
Upside
- Complete feedback-to-changelog loop
- 4.6/5 rating on G2
- SOC 2 Type II and GDPR compliant
Catch
- Free plan capped at 25 users
- No native mobile SDK, WebView only
- Salesforce needs the Business plan
Editor's takeCanny closes the loop from feedback board to changelog in one workflow, backed by a 4.6 out of 5 G2 rating and clients like Ahrefs and ClickUp. It holds SOC 2 Type II and GDPR compliance. The free plan caps at just 25 tracked users, and the Core plan starts at $19 a month for 100. Mobile support relies on a WebView widget rather than a native SDK, and Salesforce or HubSpot integration requires the custom-priced Business plan.
How many users does Canny's free plan support?
Just 25 tracked users. The Core plan starts at $19 a month for 100 tracked users, according to Canny's own pricing page.
Does Canny have a native mobile app?
No. Its mobile feedback widget uses a WebView rather than a native SDK, which can mean a less polished experience inside native mobile apps.
The evidence: 6 criteria, 3 penalties (−0.17 points)
Score adjustments−0.17 points in total





