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Ranking · Cloud Backup & Recovery Software

Best Cloud Backup & Recovery Software for Ecommerce Businesses

12 products scored on six criteria. Eon leads at 9.2, with scores running from 8.6 to 9.2. Every product opens to the evidence behind its number.

12 products scored6 criteria127 sources citedUpdated Jul 12, 2026
1 Eoneon.io

Eon turns backups into queryable data, cuts config 90%

Read the reviewVisit ↗
2 Avastavast.com

Avast Business Cloud Backup covers unlimited devices, skips macOS

Read the reviewVisit ↗
3 AvePointavepoint.com

AvePoint backs a $1M ransomware warranty, but setup drags.

Read the reviewVisit ↗
12Products
8.6 to 9.2Score spread
2Free plan or tier
01

The ranking

Order follows the score. Six little boxes show each product's criterion scores: green or red is above or below the category average, grey means too few products share that criterion to compare. The full review sits right under each one.

Nothing matches that filter here. Tap All to see every product.

1

Eon

eon.io · Eon Cloud Backup Solution · scored Dec 2025

Eon turns backups into queryable data, cuts config 90%

Best forCloud-native teams wanting agentless backup and AI-ready data.

Quote only agentlessmulti-cloudSOC 2
Top score

Agentless cloud backup platform that turns snapshots into queryable data lakes across AWS, Azure, GCP.

Standout factCuts compliance and configuration time by up to 90% with no manual tagging.eon.io
Biggest catchFounded in January 2024, with just 1.1% market mindshare so far.peerspot.com
90%Config time reductioneon.io
$4BValuationsiliconangle.com
1.1%Market mindsharepeerspot.com

Standout number

90%less configuration time vs manual tagging

Source: eon.io

Milestones

Jan 2024Eon founded
2025$300M Series D, $4B valuation

Source: siliconangle.com

Upside

  • Cuts config time by 90%
  • Agentless across AWS, Azure, GCP
  • Runs SQL queries on backups

Catch

  • Founded in 2024, unproven tenure
  • Just 1.1% market mindshare
  • Usage billing needs monitoring
Pick it ifCloud-native teams wanting agentless backup and AI-ready data.
Skip it ifSmall businesses without large-scale cloud infrastructure.
PricingUsage-based, hourly billing, no contracts

Editor's takeEon automates backup posture management with no manual tagging, cutting configuration time by up to 90%. It converts snapshots into a queryable data lake using open formats like Parquet. The company launched in January 2024 and holds just 1.1% market mindshare against established rivals.

What makes Eon different from AWS Backup?

Eon supports true multi-cloud backup across AWS, Azure, and Google Cloud, and lets users query backup snapshots directly with SQL, according to Eon's own comparison page.

How established is Eon as a company?

Not very yet. It was founded in January 2024 and holds about 1.1% market mindshare, well behind Veeam's 4.2%, according to a peer comparison site.

The evidence: 6 criteria, 2 penalties (−0.10 points)
9.4
Product Capability & DepthLooked for: We evaluate the solution's ability to automate backup management, support multi-cloud environments, and perform granular recoveries without complex rehydration.Eon provides an agentless 'backup autopilot' that autonomously maps cloud resources across AWS, Azure, and GCP, enabling granular file and database record restoration without full environment recovery.eon.ioeon.ioeon.io
9.3
Market Credibility & Trust SignalsLooked for: We assess the company's financial stability, leadership pedigree, and industry backing to ensure long-term viability.Eon has achieved 'unicorn' status with a $4 billion valuation and is led by the founders of CloudEndure (acquired by AWS), backed by top-tier investors like Sequoia and Lightspeed.techradar.comsiliconangle.comlsvp.com
9.2
Usability & Customer ExperienceLooked for: We look for ease of deployment, interface intuitiveness, and the reduction of manual operational overhead.The platform is 100% agentless with a 'single pane of glass' interface that eliminates manual tagging and offers global search capabilities across all cloud snapshots.eon.ioeon.io
8.9
Value, Pricing & TransparencyLooked for: We analyze the pricing model, contract flexibility, and potential for total cost of ownership (TCO) reduction.Eon employs a transparent usage-based pricing model with no long-term contracts and claims to reduce storage costs by up to 50% through deduplication and identifying over-backup.eon.ioeon.ioeon.io
9.5
Data Utility & Analytics InnovationLooked for: We investigate how the solution transforms backup data into usable assets for analytics or development.Eon transforms backups into a queryable data lake, allowing users to run SQL queries directly on snapshots and access data in open formats like Parquet without ETL.eon.ioeon.iosiliconangle.com
9.3
Security, Compliance & Data ProtectionLooked for: We examine ransomware protection features, immutability, and compliance certifications relevant to enterprise standards.The solution offers immutable backups, automated ransomware anomaly detection, and clean snapshot holding, supported by SOC2 Type II and ISO 27001 certifications.eon.ioeon.io

Score adjustments−0.10 points in total

−0.05Eon has significantly lower market mindshare (1.1%) compared to established competitors like Veeam (4.2%) or AWS Backup (2.6%), reflecting its status as a new entrant.peerspot.com · severity 50/100
−0.05The company has a very short operational history, having been founded in January 2024, which may concern enterprises seeking long-term historical stability.tracxn.com · severity 45/100
2

Avast

avast.com · Avast Business Cloud Backup · scored Apr 2026

Avast Business Cloud Backup covers unlimited devices, skips macOS

Best forSmall businesses wanting simple, integrated backup and security

From $118 per year AES-256 encryptionunlimited devicesWindows only
−0.1 vs #1

Cloud backup platform with AES-256 encryption, unlimited devices per plan, and no macOS support yet.

Standout factOne backup plan protects unlimited devices, with pricing starting at $118.49 per year for 100GB.avast.com
Biggest catchThe service currently supports only Windows devices, not macOS.avast.com
$118.49/yrStarting priceavast.com
100GBStorage includedavast.com
0.2%Market mindsharepeerspot.com

Starting price

$118.49/yr100GB storage, unlimited devices

Runs on

🌐Web
iOS
🤖Android
💻Windows
💻Mac
API

Source: avast.com

Upside

  • Unlimited devices under one plan
  • AES-256 encryption plus MFA support
  • One-click deployment from Business Hub

Catch

  • No macOS support yet
  • Limited third-party integrations
  • Support responsiveness needs improvement
Pick it ifSmall businesses wanting simple, integrated backup and security
Skip it ifEnterprises needing Hyper-V, VMware replication, or macOS support
PricingFrom $118.49/yr for 100GB storage, unlimited devices

Editor's takeAvast Business Cloud Backup covers unlimited devices under a single plan, starting at $118.49 per year for 100GB of storage. Data is protected with 256-bit AES encryption and multi-factor authentication for account access. The service currently supports only Windows devices, with macOS support still pending, which limits it in mixed-OS offices.

Does Avast Business Cloud Backup work on Mac?

Not yet. The service is currently available only for Windows, according to Avast's own product page, which states macOS support is coming soon.

How much does Avast Business Cloud Backup cost?

Pricing starts at $118.49 per year for 100GB of storage, according to the Avast Business store, and a single plan covers unlimited devices.

The evidence: 6 criteria, 2 penalties (−0.15 points)
9.3
Product Capability & DepthLooked for: Comprehensive backup features that support SMB requirements, including versioning, scheduling, and disaster recovery.Avast provides automated, schedule-based backups with unlimited file versioning and retention policies. It is easy to deploy and allows precise file and folder selection to reserve cloud storage for business-critical data. However, it currently only supports Windows devices, with macOS support still pending, making it better suited for straightforward SMB needs rather than complex, mixed-OS enterprise environments.avast.comavast.com
9.7
Market Credibility & Trust SignalsLooked for: Proven industry presence, positive peer reviews, and verifiable market share in the B2B endpoint security space.Backed by Avast's 30-year history and massive threat detection network, it holds a small but growing presence in the cloud backup market. PeerSpot data notes a 0.2% mindshare in the category. Reviewers frequently recommend it for legal, healthcare, and finance sectors due to strict compliance adherence, though it trails enterprise giants like Veeam in overall market dominance.peerspot.compeerspot.com
9.1
Usability & Customer ExperienceLooked for: An intuitive interface, easy deployment process, and low maintenance overhead for IT administrators.Users consistently praise the platform's simplicity and 'set and forget' nature. Deployment is essentially a one-click process initiated remotely from the Avast Business Hub. It runs quietly in the background without interrupting end-user workflows, making it highly suitable for IT teams with limited resources or MSPs looking for streamlined management.cdn0.it4profit.com
8.6
Value, Pricing & TransparencyLooked for: Clear, accessible pricing models with affordable entry points and transparent storage limits for SMBs.Avast offers straightforward, publicly available pricing at approximately $118.49 per year for a 100GB storage bucket. The licensing model is transparent and scalable, allowing businesses to purchase additional 100GB increments. The inclusion of unlimited endpoint devices under a single storage plan adds significant value, reducing license counting headaches for small teams.avast.comavast.com
9.5
Security, Compliance & Data ProtectionLooked for: Enterprise-grade encryption, ransomware resilience, and strict access controls that ensure secure data transit and storage.The solution employs top-tier AES-256 encryption for data both in transit and at rest, exceeding the 192-bit government standard. It is specifically designed to combat ransomware threats by keeping isolated, geo-redundant cloud backups. Additionally, the platform supports multi-factor authentication (MFA) for accessing the Business Hub.avast.comavast.com
9.2
Integrations & Ecosystem StrengthLooked for: Seamless native integration with unified security consoles and compatibility with broader IT infrastructure tools.The product is tightly and natively integrated into the Avast Business Hub, allowing unified management of antivirus, patch management, and backups from a single pane of glass. However, third-party integration is limited, with reviewers noting room for improvement in integrating with external software tools outside the Avast ecosystem.avast.compeerspot.com

Score adjustments−0.15 points in total

−0.09The service currently only supports Windows devices, lacking support for macOS, which limits viability for mixed-OS environments.avast.com · severity 65/100
−0.06User reviews note that technical support responsiveness and quality need improvement when troubleshooting issues.trustradius.com · severity 55/100
3

AvePoint

avepoint.com · AvePoint Cloud Backup · scored Dec 2025

AvePoint backs a $1M ransomware warranty, but setup drags.

Best forEnterprises heavily invested in Microsoft 365 needing strict compliance.

From $48 per user/year SOC 2FedRAMPenterprise
−0.1 vs #1

FedRAMP-authorized SaaS backup for Microsoft 365, Salesforce, and Google Workspace, with a $1M ransomware warranty.

Standout factAvePoint offers up to a $1 million ransomware recovery warranty.avepoint.com
Biggest catchSeeding a large dataset, such as 10 TB, can reportedly take up to 45 days.peerspot.com
21,000+Customers servedavepoint.com
$1MRansomware warrantyavepoint.com
~$48/user/yrM365 starting priceidrive.com

Standout number

$1Mransomware recovery warranty

Source: avepoint.com

Starting price

$48/user/yrMicrosoft 365 backup starting price

Upside

  • $1M ransomware warranty
  • FedRAMP Moderate authorized
  • AVA bot for self-service restores

Catch

  • Complex Azure setup
  • Slow initial backup seeding
  • Premium pricing for SMBs
Pick it ifEnterprises heavily invested in Microsoft 365 needing strict compliance.
Skip it ifSmaller businesses looking for budget-friendly backup options.
PricingMicrosoft 365 backup from ~$48/user/year, custom enterprise quote

Editor's takeAvePoint fits enterprises and MSPs standardized on Microsoft 365 that need strict compliance and fast, self-service recovery. The AVA virtual assistant lets end users restore lost files through Teams chat instead of filing IT tickets. Initial setup demands real Azure permissions work, and large datasets can take weeks to fully back up.

Does AvePoint offer a ransomware guarantee?

Yes. AvePoint offers up to a $1 million ransomware recovery warranty as an add-on layer of protection.

How much does AvePoint Cloud Backup cost?

Microsoft 365 backup starts around $48 per user a year, compared to roughly $20 per seat at some budget competitors.

The evidence: 6 criteria, 3 penalties (−0.16 points)
9.4
Product Capability & DepthLooked for: We evaluate the breadth of supported platforms, granularity of restore options, and advanced features like automation or AI assistance.AvePoint offers comprehensive backup for Microsoft 365, Dynamics 365, Salesforce, and Google Workspace, featuring granular item-level restoration and the AVA virtual assistant for end-user self-service.avepoint.comavepoint.comavepoint.com
9.8
Market Credibility & Trust SignalsLooked for: We look for industry certifications, customer volume, analyst recognition, and government authorizations.AvePoint is a dominant market leader with FedRAMP Authorization, ISO certifications, and trust from over 21,000 customers including major public sector agencies.partner.microsoft.comavepoint.comavepoint.com
8.9
Usability & Customer ExperienceLooked for: We assess ease of setup, day-to-day management, user interface quality, and support responsiveness.While daily operations are automated and user-friendly, initial setup can be complex due to Azure permission requirements.avepoint.comreddit.comadoption.microsoft.com
8.2
Value, Pricing & TransparencyLooked for: We analyze pricing models, public cost data, and value for money compared to budget and premium competitors.AvePoint positions itself as a premium enterprise solution, with pricing that is significantly higher than budget competitors like IDrive.avepoint.comidrive.compeerspot.com
9.1
Integrations & Ecosystem StrengthLooked for: We evaluate how well the product integrates with the broader SaaS ecosystem, including Microsoft 365, Salesforce, and other platforms.The platform features deep integration with the Microsoft ecosystem (including Power Platform) and extends protection to Salesforce and Google Workspace.avepoint.comavepoint.comadoption.microsoft.com
9.7
Security, Compliance & Data ProtectionLooked for: We examine security features, ransomware protection, compliance certifications, and data sovereignty options.AvePoint offers industry-leading security with a $1M ransomware warranty, immutable backups, and support for strict regulations like GDPR and FedRAMP.avepoint.comavepoint.comavepoint.com

Score adjustments−0.16 points in total

−0.08Initial seeding for large datasets (e.g., 10 TB) is reported to be lengthy, potentially taking up to 45 days.peerspot.com · severity 60/100
−0.05Users report that the initial installation and configuration can be annoying, requiring the whitelisting of many IP addresses and granting extensive rights in Azure.reddit.com · severity 50/100
−0.03The pricing model is noted as high and potentially challenging for small to medium-sized businesses compared to other market options.peerspot.com · severity 45/100
4

Commvault

commvault.com · Commvault Backup & Recovery · scored Dec 2025

Commvault has been a Gartner Leader 14 times running

Best forLarge enterprises needing FedRAMP-grade backup across hybrid, multi-cloud environments.

Quote only FedRAMP HighSOC 2Gartner Leader
−0.2 vs #1

Enterprise backup platform with ransomware deception tech and isolated cleanroom recovery.

Standout factNamed a Leader in the Gartner Magic Quadrant for Backup and Data Protection Platforms for the 14th consecutive time.commvault.com
Biggest catchA steep learning curve and complex setup make it better suited to large teams with dedicated training.gartner.com
14xGartner Leader streakcommvault.com
Top in 5 of 6 use casesGartner Critical Capabilities rankitbrief.com.au

Standout number

14xGartner Magic Quadrant Leader

Source: commvault.com

Compliance

✓ FedRAMP High✓ SOC 2✓ ISO

Source: commvault.com

Upside

  • 14x Gartner Magic Quadrant Leader
  • FedRAMP High authorized
  • Cleanroom Recovery isolates ransomware testing

Catch

  • Steep learning curve, complex setup
  • High cost versus some rivals
  • Microsoft Lists unsupported in SaaS
Pick it ifLarge enterprises needing FedRAMP-grade backup across hybrid, multi-cloud environments.
Skip it ifSmall businesses without dedicated backup administrators or big budgets.
PricingContact for pricing, licensed by front-end terabytes

Editor's takeCommvault has been named a Gartner Magic Quadrant Leader for backup and data protection 14 times running, and it holds FedRAMP High authorization for government-grade security. Its Cleanroom Recovery isolates restoration after an attack, and ThreatWise deploys decoy assets to catch intruders early. Reviewers on Gartner and G2 consistently flag a steep learning curve, so it fits large IT teams more than small ones.

Is Commvault good for ransomware recovery?

Yes. It offers immutable, air-gapped backups, Cleanroom Recovery for testing restores safely, and ThreatWise deception technology that deploys decoy assets to detect attackers before they reach real data.

Is Commvault easy to set up?

Not for beginners. Gartner and G2 reviewers describe a steep learning curve and complex initial configuration, saying it works best for organizations with dedicated backup administrators.

The evidence: 6 criteria, 3 penalties (−0.15 points)
9.4
Product Capability & DepthLooked for: We evaluate the breadth of supported workloads, recovery granularity, and advanced features like cyber recovery and cloud mobility.Commvault supports an extensive matrix of workloads including VMs, containers, databases, and SaaS apps, featuring unique capabilities like Cleanroom Recovery and ThreatWise deception technology.commvault.comcommvault.comcommvault.com
9.8
Market Credibility & Trust SignalsLooked for: We assess industry recognition, market leadership status, and high-level security authorizations.Commvault is a dominant market leader, recognized as a Gartner Magic Quadrant Leader for 14 consecutive times and holding FedRAMP High authorization.gartner.comcommvault.comcarahsoft.com
8.4
Usability & Customer ExperienceLooked for: We examine user interface design, ease of setup, learning curve, and the quality of technical support.While powerful, the platform is consistently described as complex with a steep learning curve, often requiring significant training or dedicated staff.commvault.comgartner.comg2.com
8.5
Value, Pricing & TransparencyLooked for: We analyze pricing models, total cost of ownership, and transparency regarding licensing and hidden fees.Commvault is a premium solution with costs often cited as high; licensing is typically based on front-end terabytes or per-user metrics.commvault.comtrustradius.commetallic.io
9.5
Security, Compliance & Data ProtectionLooked for: We evaluate ransomware protection, immutability, compliance certifications, and advanced security features.The platform offers industry-leading security with FedRAMP High status, immutable storage (Air Gap Protect), and unique deception technology via ThreatWise.commvault.comcommvault.comcommvault.com
9.3
Integrations & Ecosystem StrengthLooked for: We look for the breadth of supported platforms, clouds, applications, and third-party security tool integrations.Commvault boasts a massive integration matrix covering major clouds, databases, hypervisors, and security tools like Splunk and Palo Alto Networks.commvault.comcommvault.comcommvault.com

Score adjustments−0.15 points in total

−0.06Multiple independent reviews cite a steep learning curve and complexity, making the product difficult for new users or smaller teams to manage without dedicated training.gartner.com · severity 60/100
−0.06Documented limitation in SaaS backup where Microsoft Lists (stored on personal OneDrive) are not supported for backup or recovery.gartner.com · severity 45/100
−0.03Users report that the cost arrangement for cloud storage choices can be unclear and the overall solution is often viewed as expensive.g2.com · severity 40/100
5

Cohesity

cohesity.com · Cohesity Data Cloud Backup · scored Dec 2025

Cohesity leads Gartner 6 years running, costs run premium

Best forLarge enterprises needing unified hybrid cloud backup and ransomware resilience.

Quote only ransomware protectionhybrid cloudGartner Leader
−0.3 vs #1

A unified backup platform with instant mass restore and a virtual air gap against ransomware.

Standout factServes over 85 of the Fortune 100 and nearly 70% of the Global 500.cohesity.com
Biggest catchUser reviews consistently describe Cohesity as expensive compared to alternatives.aws.amazon.com
6 consecutive yearsGartner Leader recognitioncohesity.com
~70%Global 500 adoptioncohesity.com

Standout number

6 yearsrunning as a Gartner Magic Quadrant Leader

Source: cohesity.com

In their words

“Compared to alternatives, Cohesity Data Cloud is somewhat expensive.”

aws.amazon.com

Upside

  • Instant mass restore of any number of VMs
  • FortKnox virtual air gap for ransomware defense
  • Gartner Leader for six consecutive years

Catch

  • Premium price versus alternatives
  • Complex initial setup process
  • Limited support for legacy infrastructure
Pick it ifLarge enterprises needing unified hybrid cloud backup and ransomware resilience.
Skip it ifSmall customers needing less than 36 terabytes of capacity.
PricingCustom quote, pay-per-use and subscription options available

Editor's takeCohesity's case rests on unifying backup, recovery, and ransomware defense in one platform, backed by six straight years as a Gartner Magic Quadrant Leader and adoption by 85-plus of the Fortune 100. The FortKnox virtual air gap and instant mass restore of any number of VMs address real enterprise pain points around both speed and security. The tradeoff is cost: reviewers on AWS Marketplace and elsewhere consistently flag it as expensive relative to competitors, and initial setup often needs real planning.

How does Cohesity protect against ransomware?

Through FortKnox, a SaaS-based virtual air gap that keeps an immutable copy of data isolated in a Cohesity-managed cloud vault, separate from production systems.

Is Cohesity expensive compared to competitors?

Reviewers on AWS Marketplace and elsewhere describe it as a premium, higher-cost option, though pricing does include flexible pay-per-use and subscription models.

The evidence: 6 criteria, 3 penalties (−0.14 points)
9.1
Product Capability & DepthLooked for: We evaluate the breadth of backup features, support for diverse workloads (SaaS, cloud-native, on-prem), and recovery speed capabilities.Cohesity Data Cloud delivers a unified platform for backup, recovery, and data management, featuring instant mass restore and broad workload support including AWS, Microsoft 365, and VMware.cohesity.comcohesity.comdataguardworks.com.au
9.6
Market Credibility & Trust SignalsLooked for: We assess industry recognition, market share, analyst rankings, and adoption by major enterprise organizations.Cohesity is a dominant market leader, recognized as a Leader in the Gartner Magic Quadrant for 6 consecutive years and trusted by 70% of the Global 500.cohesity.comcohesity.com
8.8
Usability & Customer ExperienceLooked for: We look for ease of management, interface intuitiveness, and quality of customer support and documentation.Users praise the Helios single-pane-of-glass interface for simplifying management across hybrid environments, though some report the initial setup can be complex.cohesity.comcontent.shi.comgartner.com
8.4
Value, Pricing & TransparencyLooked for: We evaluate pricing models, transparency of costs, and perceived return on investment compared to competitors.Cohesity offers flexible consumption-based and subscription pricing, but is frequently cited as a premium, higher-cost solution compared to some alternatives.cohesity.comcohesity.comaws.amazon.com
9.3
Security, Compliance & Ransomware ResilienceLooked for: We assess features like immutability, air-gapping, encryption, and threat detection capabilities.Cohesity excels with its FortKnox virtual air gap, DataLock immutability, and AI-driven threat detection, providing a robust defense against ransomware.cohesity.comcohesity.comcontent.shi.com
8.9
Integrations & Hybrid EcosystemLooked for: We look for depth of integration with public clouds (AWS, Azure), hypervisors, and third-party security tools.The platform offers deep native integration with AWS and Azure, alongside strong support for VMware and Nutanix, facilitating seamless hybrid cloud management.cohesity.comitbrief.com.augartner.com

Score adjustments−0.14 points in total

−0.04Multiple user reviews and market data cite the product as 'somewhat expensive' or having a 'premium price' compared to competitors, potentially limiting accessibility for smaller organizations.aws.amazon.com · severity 60/100
−0.05Users have reported that the initial setup and configuration can be complex and may require significant planning or professional assistance.peerspot.com · severity 45/100
−0.05Some reviews indicate limitations in supporting older legacy technologies compared to traditional backup vendors, though this is improving.peerspot.com · severity 40/100
6

10Web

10web.io · Real-Time Backup · scored Apr 2026

10Web backs up WordPress in real time, but never refunds

Best forAgencies running WordPress sites that need lag-free automated backups

From $10 per month WordPress backupAmazon S3Google Cloud Platform
−0.3 vs #1

Managed WordPress hosting with real-time differential backups stored on Amazon S3 and 1-click restores.

Standout factBackup storage runs separate from site storage, from 20GB free up to 250GB on the Agency planalternatives.co
Biggest catch10Web enforces a strict no-refund policy, unusual for the hosting industry.help.10web.io
20GB to 250GBBackup storage rangealternatives.co
$2/20GB extraOverage costhelp.10web.io

Standout number

250GBmax dedicated backup storage (Agency plan)

Source: alternatives.co

The thing people get wrong

Most hosting plans let you cancel for a refund

10Web enforces a strict no-refund policy across its plans

Source: help.10web.io

Upside

  • Real-time differential backups
  • Dedicated Amazon S3 storage
  • 1-click restore from 10 points

Catch

  • Strict no-refund policy
  • Pricier than shared hosting
  • WordPress sites only
Pick it ifAgencies running WordPress sites that need lag-free automated backups
Skip it ifOrganizations needing server-level or non-WordPress backups
PricingManaged hosting plans from $10/mo, no refunds, 14-day trial

Editor's take10Web captures changes instantly through differential backups, so restores do not overload the live server. Storage runs on Google Cloud Platform infrastructure with a 99.9% uptime guarantee and built-in malware scanning. Its no-refund policy is stricter than most hosts and has generated complaints, especially around accidental auto-renewals.

Can I get a refund from 10Web?

No. 10Web explicitly does not offer refunds, relying on a 7-day free trial instead.

Does 10Web backup non-WordPress sites?

No. The Real-Time Backup feature is built specifically for WordPress websites.

The evidence: 6 criteria, 1 penalty (−0.05 points)
9.4
Product Capability & DepthLooked for: We evaluate the completeness of the backup solution, looking for real-time capabilities, diverse storage options, and seamless restoration features.10Web provides comprehensive real-time differential backups that capture changes instantly without overloading the server. The service utilizes Amazon S3 for offsite cloud storage, offering between 20GB and 250GB of free dedicated space depending on the plan. Users can schedule backups, perform 1-click restorations from up to 10 points, and backup both files and databases.help.10web.iohelp.10web.io
9.6
Market Credibility & Trust SignalsLooked for: We look for a strong market reputation, positive verifiable reviews on major platforms, and demonstrated reliability.10Web maintains a strong overall rating across review platforms like G2 and Trustpilot, with thousands of users praising its speed and technical support. However, alongside the positive feedback, there are consistent complaints regarding the company's billing practices and unexpected auto-renewals.trustpilot.com
8.9
Usability & Customer ExperienceLooked for: We assess the intuitiveness of the interface, the ease of configuring backups, and the responsiveness of customer support.The platform replaces traditional cPanel with a neat, modern custom dashboard that simplifies operations like backups and staging. While some power users miss cPanel, most beginners find it highly intuitive. Furthermore, the 24/7 technical chat support receives frequent praise for fast, hands-on troubleshooting.hostingstep.comproducthunt.com
8.7
Value, Pricing & TransparencyLooked for: We examine the fairness of pricing tiers, the feature-to-cost ratio, and the transparency of billing and refund policies.10Web bundles backups into its managed hosting plans, which start at $10/month for a single site. While the features are robust, the overall pricing is higher than basic shared hosting. Crucially, 10Web enforces a strict no-refund policy, relying entirely on a 7-day free trial, which has led to significant customer dissatisfaction.help.10web.iodarrelwilson.com
8.4
Security & Infrastructure ReliabilityLooked for: We review the underlying infrastructure for uptime reliability, protective security measures, and automated defenses.10Web's hosting and backup architecture is built entirely on the Google Cloud Platform, providing enterprise-grade elasticity and a 99.9% uptime guarantee. It integrates seamlessly with robust security features, including free SSL certificates, automated malware scanning, DDoS protection, and vulnerability detection.help.10web.iohostingstep.com
8.0
Scalability & Storage AllowancesLooked for: We analyze storage limits for backup retention, upgrade paths, and how the platform accommodates resource scaling.10Web offers generous, dedicated backup storage separate from the main SSD limits, starting at 20GB on the Personal plan and scaling to 250GB on the Agency plan. Scaling is transparent, with clear overage fees of $2 per month for every additional 20GB of backup storage required.alternatives.cohelp.10web.io

Score adjustments−0.05 points in total

−0.0510Web enforces a strict 'no refunds' policy which is highly unusual for the hosting industry. This inflexible policy has generated numerous user complaints, particularly from users experiencing accidental auto-renewals.help.10web.io · severity 75/100
7

Veeam

veeam.com · Veeam Backup Solutions · scored Dec 2025

Veeam backs ransomware recovery with a $5 million warranty.

Best forIT teams in virtualized environments needing enterprise-grade backup depth.

Quote only ISO 27001immutable backupsenterprise
−0.4 vs #1

A hybrid cloud data resilience platform with instant VM recovery and immutable backups.

Standout factVeeam covers verified ransomware recovery costs up to $5 million under its Ransomware Recovery Warranty.veeam.com
Biggest catchSome customers report renewal price increases of up to 45 percent under the new licensing model.forums.veeam.com
$5,000,000Ransomware warranty capveeam.com
up to 45%Reported renewal increaseforums.veeam.com

Standout number

$5,000,000Ransomware Recovery Warranty coverage cap

Source: veeam.com

What changed

45%reported price increase on some renewals under VUL licensing

Source: forums.veeam.com

Upside

  • $5M ransomware recovery warranty
  • Immutable backups on-prem and cloud
  • Broad VMware, Hyper-V, AWS support

Catch

  • Premium pricing for small businesses
  • Slow support response reported
  • Renewal price hikes up to 45%
Pick it ifIT teams in virtualized environments needing enterprise-grade backup depth.
Skip it ifSolo entrepreneurs wanting a simple install-and-forget backup tool.
PricingQuote-based, 30-day free trial available

Editor's takeVeeam backs its ransomware protection with an actual $5 million warranty, a rarity among backup vendors. It supports the widest range of hypervisors and clouds in this category, from VMware to AWS. The tradeoff shows up at renewal time, where some customers report price jumps of up to 45 percent under the newer Universal License model.

Does Veeam offer a ransomware guarantee?

Yes. Its Ransomware Recovery Warranty covers verified attack recovery costs up to $5 million for eligible customers.

Has Veeam pricing changed recently?

Some customers report renewal price increases up to 45 percent after moving to the Veeam Universal License model.

The evidence: 6 criteria, 3 penalties (−0.18 points)
9.2
Product Capability & Depthveeam.com
9.0
Market Credibility & Trust Signals
8.7
Usability & Customer ExperienceLooked for: We examine user feedback regarding ease of setup, interface design, and the quality and responsiveness of technical support.While users praise the interface and reliability, recent reports indicate significant delays in technical support response times and a steep learning curve for advanced configurations.veeam.comg2.commedium.com
8.2
Value, Pricing & TransparencyLooked for: We analyze pricing models, transparency, and total cost of ownership compared to market competitors.Veeam is a premium solution with a higher price point; the shift to the Veeam Universal License (VUL) model has resulted in reported price increases of up to 45% for some renewals.veeam.comforums.veeam.comg2.com
9.3
Integrations & Ecosystem StrengthLooked for: We assess the product's ability to integrate with various hypervisors, cloud providers, and enterprise applications.The platform boasts extensive integrations across the IT stack, including support for VMware, Hyper-V, Nutanix, AWS, Azure, Google Cloud, and enterprise databases like SAP HANA and Oracle.veeam.comcloudian.com
9.6
Security, Compliance & Data ProtectionLooked for: We evaluate ransomware protection features, immutability options, and compliance certifications.Veeam offers industry-leading security with end-to-end immutable backups and a unique $5 million Ransomware Recovery Warranty for eligible customers.veeam.comveeam.com

Score adjustments−0.18 points in total

−0.07Users report significant delays in support response times, including for high-severity tickets, with some waiting days for initial contact.medium.com · severity 65/100
−0.07The default SQL Server Express installation has a hard 10GB database size limit, which can cause backup failures in growing environments if not monitored.veeam.com · severity 55/100
−0.04The transition to the Veeam Universal License (VUL) model has led to reported price increases of up to 45-49% for some customer renewals.forums.veeam.com · severity 50/100
8

Carbonite

carbonite.com · Carbonite Cloud Backup · scored Dec 2025

Carbonite installs your backup for free, restores run slow

Best forSmall business owners wanting easy, continuous backups and HIPAA compliance

From $24 per month HIPAA compliantOpenText-ownedValet Install
−0.5 vs #1

Compliance-focused cloud backup for SMBs with free professional installation and HIPAA-ready security protocols.

Standout factCarbonite protects data for over 1.1 million customers and will sign HIPAA Business Associate Agreements.carbonite.com
Biggest catchUsers and reviewers consistently report slow restore speeds, with downloads taking significantly longer than industry averages.cloudwards.net
1.1 million+Customers protectedcarbonite.com
~$24/mo (250GB)Core plan pricepcmag.com
$99.99/100GB/yrExtra storage costsupport.carbonite.com

Standout number

1.1M+customers protected

Source: carbonite.com

In their words

“Valet install is a free service offered by Carbonite, where a Sales Engineer remotely connects to your computer/server and sets up the software for you.”

support.carbonite.com

Upside

  • Free Valet Install service
  • HIPAA compliance with signed BAA
  • Courier Recovery via shipped hard drive

Catch

  • Slow restore speeds
  • Expensive additional storage
  • No mobile device backup
Pick it ifSmall business owners wanting easy, continuous backups and HIPAA compliance
Skip it ifBusinesses with massive data needing over 500GB affordably
PricingCore ~$24/mo (250GB), extra storage $99.99/100GB/yr

Editor's takeCarbonite differentiates itself with free Valet Install, where a sales engineer remotely configures the backup for you, and Courier Recovery, which ships your data on a physical hard drive when a major restore is needed. Owned by OpenText and backed by SOC 2, HIPAA, and GDPR compliance frameworks, it will sign Business Associate Agreements for healthcare clients. The recurring complaint is speed: restore and download times run notably slower than industry averages, and additional storage costs $99.99 per 100GB annually.

Does Carbonite offer installation help?

Yes, free Valet Install lets a Carbonite sales engineer remotely set up the software for business customers.

Will Carbonite sign a HIPAA BAA?

Yes. Carbonite Safe Backup Pro and Server Backup can assist with HIPAA compliance and will execute a Business Associate Agreement.

The evidence: 6 criteria, 2 penalties (−0.14 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of backup features, including supported devices, hybrid storage options, and versioning capabilities tailored for business continuity.Carbonite Professional offers automated cloud backup for up to 25 computers with options for server protection, image backup, and bare metal restore on higher tiers.carbonite.comcybersecurity.opentext.com
9.2
Market Credibility & Trust SignalsLooked for: We assess the vendor's industry standing, compliance certifications, and ownership stability to ensure long-term reliability.Owned by OpenText, Carbonite is a major market player supporting over 1.1 million customers and maintaining rigorous compliance standards like SOC 2 and HIPAA.pcmag.comcarbonite.comcarbonite.com
8.9
Usability & Customer ExperienceLooked for: We look for ease of deployment, management interface quality, and features that reduce the technical burden on small business owners.Carbonite distinguishes itself with a free 'Valet Install' service for businesses, ensuring proper setup without requiring dedicated IT staff.pcmag.comsupport.carbonite.compcmag.com
8.5
Value, Pricing & TransparencyLooked for: We analyze the cost-to-storage ratio, transparency of fees, and contract flexibility compared to industry averages.While entry pricing is accessible, business plans have strict storage limits (250GB/500GB) with expensive overage fees compared to competitors offering unlimited storage.pcmag.comsupport.carbonite.com
9.0
Security, Compliance & Data ProtectionLooked for: We examine encryption standards, regulatory compliance support (HIPAA, GDPR), and data privacy controls specific to regulated industries.Carbonite provides robust security with 128-bit encryption (optional 256-bit private key), HIPAA support, and Business Associate Agreements (BAA) for healthcare clients.support.carbonite.compcmag.com
8.8
Support & Recovery ServicesLooked for: We evaluate the availability of technical support, onboarding assistance, and physical data recovery options for disaster scenarios.Beyond standard support, Carbonite offers a Courier Recovery service to ship data on a hard drive, mitigating slow download speeds during major restores.solutionsreview.comcarbonite.com

Score adjustments−0.14 points in total

−0.10Users and reviewers consistently report slow restore speeds, with downloads taking significantly longer than industry averages.cloudwards.net · severity 75/100
−0.04Business plans have low base storage limits (250GB-500GB) and charge a high premium ($99/year) for each additional 100GB.pcmag.com · severity 60/100
9

IDrive

idrive.com · IDrive Cloud Backup · scored Dec 2025

IDrive deletes all data the moment you cancel.

Best forSmall to medium businesses needing multi-device backup with mixed PC, server, and NAS setups.

Free tier From $80 per year free planSOC 2ISO 27001
−0.5 vs #1

Cloud backup with unlimited devices per account and a physical courier service for large transfers.

Standout factFounded in 1995, now ISO 27001:2022 and SOC 2 Type 2 certified.en.wikipedia.org
Biggest catchCanceling the account triggers immediate, permanent deletion of all backed-up data with no grace period.reddit.com
1995Foundeden.wikipedia.org
30 versionsFile version historyidrive.com
10GBFree plan storagepcmag.com

Compliance

✓ ISO 27001:2022✓ SOC 2 Type 2? HIPAA

Source: idrive.com

In their words

“raising their cloud backup plan prices an insane 65% from $300 to $495.”

reddit.com

Upside

  • Unlimited devices per account
  • IDrive Express physical courier service
  • Optional private encryption key

Catch

  • Data deleted immediately on cancellation
  • Renewal prices can jump 65%
  • Interface called cluttered and dated
Pick it ifSmall to medium businesses needing multi-device backup with mixed PC, server, and NAS setups.
Skip it ifSolo users wanting truly unlimited storage for one computer, or users needing fast restores.
PricingFrom ~$9.95/yr intro pricing; renewals can jump 50-65%

Editor's takeIDrive backs multiple PCs, Macs, and mobile devices under one account, and its IDrive Express courier service ships physical drives for bulk transfers that would otherwise choke a normal upload. Nearly 30 years in business backs that up with ISO 27001:2022 and SOC 2 Type 2 certification. Two documented issues stand out: renewal prices can jump 50 to 65 percent above the intro rate, and canceling triggers immediate, permanent data deletion with no grace period.

What happens to my data if I cancel IDrive?

Cancellation results in immediate termination and permanent deletion of all backed-up data, with no grace period to download files first, according to user reports.

Does IDrive's price increase after the first year?

Yes. Users report renewal prices rising 50 to 65 percent above the introductory rate, so the first-year promotional price is not what you'll pay going forward.

The evidence: 6 criteria, 3 penalties (−0.17 points)
8.9
Product Capability & DepthLooked for: We evaluate the breadth of backup features, including device support, versioning, and unique data transfer capabilities.IDrive supports unlimited devices (PC, Mac, Mobile) per account and offers a unique physical courier service (IDrive Express) for bulk data transfers, though file versioning is capped at 30 versions.idrive.comidrive.comidrive.com
9.2
Market Credibility & Trust SignalsLooked for: We assess the company's longevity, industry standing, and independent certifications.Founded in 1995, IDrive has a long market history and holds significant certifications including ISO 27001:2022 and SOC 2 Type 2, reinforcing its reliability.pcmag.comen.wikipedia.orgprnewswire.com
8.2
Usability & Customer ExperienceLooked for: We examine the user interface design, ease of restoration, and customer support accessibility.While functional, the interface is often described as cluttered or dated, and users have reported slow speeds for restores and mobile app usage.idrive.comyoutube.comreddit.com
8.6
Value, Pricing & TransparencyLooked for: We analyze the pricing structure, renewal rates, and hidden costs relative to storage offered.IDrive offers excellent introductory pricing and high storage limits, but significant price hikes upon renewal and strict cancellation policies affect transparency.idrive.comtodaytesting.comreddit.com
9.3
Security, Compliance & Data ProtectionLooked for: We investigate encryption standards, privacy options, and regulatory compliance features.IDrive provides robust security with 256-bit AES encryption, an optional private key (zero-knowledge), and compliance with HIPAA, GDPR, and SOC 2 standards.idrive.comidrive.comidrive.com
8.8
Integrations & Ecosystem StrengthLooked for: We evaluate the product's ability to integrate with third-party platforms, NAS devices, and SaaS applications.IDrive supports a wide ecosystem including NAS devices (Synology, QNAP), Linux servers, and cloud-to-cloud backup for Microsoft 365 and Google Workspace.idrive.comidrive.comidrive.com

Score adjustments−0.17 points in total

−0.08Canceling the account results in immediate termination and permanent deletion of all data without a grace period, which users have reported as a significant risk.reddit.com · severity 75/100
−0.04Renewal prices can be significantly higher (e.g., 50-65% increase) than the initial introductory rates, leading to customer complaints about unexpected cost jumps.reddit.com · severity 60/100
−0.05Users frequently report slow upload and restore speeds, along with a user interface that is described as cluttered and dated.websiteplanet.com · severity 50/100
10

Backblaze

backblaze.com · Backblaze Business Cloud Backup · scored Dec 2025

Backblaze backs up unlimited data for $99/year

Best forSolo operators or small teams wanting unlimited storage on 1-3 computers.

From $99 per year unlimited storageflat-rate pricingSOC 2
−0.6 vs #1

Flat-rate, unlimited cloud backup for Mac and PC workstations with a free physical drive restore option.

Standout factBackblaze ships up to 8TB on a USB drive for restores, free if the drive is returned within 30 days.backblaze.com
Biggest catchThe client does not support Linux or Windows Server, and skips NAS or network drives entirely.backblaze.com
$99/computerFlat annual pricebackblaze.com
500,000+Customers protectedbackblaze.com

Starting price

$99/computer/yearunlimited storage, no hidden fees

What this plan does not cover

  • Linux backup
  • Windows Server backup
  • NAS or network drives

Upside

  • Unlimited storage per computer
  • Flat $99/year, no surprise fees
  • Free physical drive restore

Catch

  • No Linux or Windows Server support
  • No NAS or network drive backup
  • SSO needs paid Enterprise add-on
Pick it ifSolo operators or small teams wanting unlimited storage on 1-3 computers.
Skip it ifBusinesses needing backup for servers, NAS or SQL databases.
Pricing$99/computer/year flat rate, unlimited storage; Enterprise Control +$24/yr

Editor's takeBackblaze bets on simplicity: one flat price, unlimited storage, no per-gigabyte math. Its physical restore program ships up to 8TB on a drive and refunds the cost if returned, solving the pain of pulling large datasets back over the internet. The tradeoff is scope, since servers, Linux machines and NAS devices are out of bounds.

Does Backblaze back up network drives or NAS?

No. This workstation plan excludes NAS and network-attached storage, which require a separate Backblaze B2 Cloud Storage subscription.

How much does Backblaze Business cost?

A flat $99 per computer per year covers unlimited storage. Adding Enterprise Control features costs $24 more per computer per year.

The evidence: 6 criteria, 3 penalties (−0.22 points)
8.7
Product Capability & DepthLooked for: We evaluate backup scope, retention policies, operating system support, and restore flexibility for business environments.Backblaze provides unlimited automated backup for Mac and Windows workstations with a default one-year version history. It supports mass deployment via MSI/JAMF but strictly excludes Linux, Windows Server, and network drives (NAS) from this specific plan.backblaze.combackblaze.combackblaze.com
9.2
Market Credibility & Trust SignalsLooked for: We assess compliance certifications, corporate stability, user base size, and transparency in business practices.Backblaze is a publicly traded company (Nasdaq: BLZE) protecting over 500,000 customers. The service is SOC 2 Type 2 certified and supports HIPAA compliance through Business Associate Agreements (BAA).pcmag.combackblaze.comhelp.backblaze.com
8.9
Usability & Customer ExperienceLooked for: We analyze ease of deployment, management interface quality, and the efficiency of the restore process.The platform is designed for 'set-it-and-forget-it' operation with centralized management for groups. It supports silent installation via tools like Munki and JAMF, though mobile apps are limited to file access rather than device backup.backblaze.combackblaze.compcmag.com
8.5
Value, Pricing & TransparencyLooked for: We examine pricing structures, hidden fees, contract flexibility, and cost-per-unit value.Pricing is a flat $99 per computer per year for unlimited storage, with no hidden egress fees for restores. While affordable for heavy data users, the per-device model can be costly for users with multiple machines.backblaze.combackblaze.combackblaze.com
9.0
Security, Compliance & Data ProtectionLooked for: We investigate encryption standards, key management options, and access control features.Data is secured with AES-128 encryption and SSL in transit. Users can opt for a Private Encryption Key (PEK) for exclusive access. The service supports Two-Factor Authentication (2FA) and SSO via Google/Microsoft.backblaze.comhelp.backblaze.combitcatcha.com
8.8
Scalability & Management FeaturesLooked for: We look for features that support growing teams, such as centralized billing, SSO, and granular permissions.Backblaze Groups allow centralized billing and management for thousands of endpoints. The 'Enterprise Control' add-on enables SSO (Okta/Azure AD) and fine-grained permission control for larger organizations.backblaze.comme.pcmag.coms204.q4cdn.com

Score adjustments−0.22 points in total

−0.10The client software is incompatible with Linux operating systems and Windows Server editions, limiting its use to Mac and Windows workstations only.backblaze.com · severity 75/100
−0.08The software strictly excludes backing up network-attached storage (NAS) or mounted network drives; these require a separate B2 Cloud Storage subscription.backblaze.com · severity 60/100
−0.04The mobile application provides file access and sharing capabilities but cannot backup data stored on the mobile devices themselves.pcmag.com · severity 40/100
11

Rewind

rewind.com · Rewind Backups for SaaS · scored Dec 2025

Rewind users say prices doubled without warning

Best forEcommerce and dev teams needing automated, granular SaaS backups.

Free tier From $3 per month SOC 2GDPRfreemium
−0.6 vs #1

Automated backup and granular restore for Shopify, GitHub, and QuickBooks Online data.

Standout factTrusted by over 25,000 organizations, with a 4.7 of 5 G2 rating.g2.com
Biggest catchUsers report prices more than doubled recently without clear warning.apps.shopify.com
25,000+Organizations trusting Rewindg2.com
4.7 of 5G2 ratingg2.com
365 daysStandard retention periodrewind.com

What changed

2x+reported price increase, late 2025

Source: apps.shopify.com

What reviewers say

G2
4.7/5

Source: g2.com

Upside

  • Automated daily backups, major platforms
  • 365-day retention on most plans
  • SOC 2 Type 2, GDPR compliant

Catch

  • Prices reportedly doubled recently
  • Shopify inventory can't fully restore
  • Support chat lacks human agents
Pick it ifEcommerce and dev teams needing automated, granular SaaS backups.
Skip it ifSmaller stores put off by recent price increases.
PricingFrom $3/mo, GitHub backups from $4/user/mo, free plan available

Editor's takeRewind covers the gap left by SaaS platforms' shared-responsibility model, backing up Shopify, GitHub, and QuickBooks Online automatically. SOC 2 Type 2 compliance and 365-day retention back a 4.7 of 5 G2 rating across 25,000-plus organizations. Recent, unannounced price increases are the clearest complaint in current reviews.

Has Rewind raised its prices recently?

Multiple users report prices more than doubling in late 2025 with little warning, though Rewind disputes the changes were silent.

Can Rewind fully restore Shopify data?

Not entirely. Shopify's API limits prevent Rewind from restoring inventory tracking quantities and manual sort orders, requiring manual fixes after a restore.

The evidence: 6 criteria, 3 penalties (−0.19 points)
8.7
Product Capability & DepthLooked for: We evaluate the automation level, restore granularity, and retention policies for SaaS data protection.Rewind offers automated daily backups and granular restores (individual items to full account) for platforms like Shopify, GitHub, and QuickBooks Online, with 365-day retention on most plans.rewind.comrewind.comaws.amazon.com
9.2
Market Credibility & Trust SignalsLooked for: We assess industry certifications, user base size, and third-party validation of security practices.Rewind is SOC 2 Type 2 compliant, supports over 25,000 organizations globally, and maintains high ratings on major review platforms despite recent pricing friction.rewind.comg2.comg2.com
8.9
Usability & Customer ExperienceLooked for: We look for ease of setup, interface intuitiveness, and quality of customer support channels.Users consistently praise the 'set and forget' nature of the product and ease of integration, though recent reviews cite difficulties reaching human support agents via chat.rewind.comtrustradius.comapps.shopify.com
8.0
Value, Pricing & TransparencyLooked for: We evaluate pricing clarity, model flexibility, and communication regarding cost changes.While the entry price is accessible, recent significant price increases (doubling in some cases) and allegations of 'silent' changes have generated negative feedback.rewind.comrewind.comapps.shopify.com
9.0
Security, Compliance & Data ProtectionLooked for: We examine encryption standards, data residency options, and compliance frameworks.Rewind employs AES-256 encryption, offers data residency choices (EU, US, AU), and meets rigorous standards including GDPR, HIPAA, and SOC 2.rewind.comaws.amazon.comstoragenewsletter.com
8.8
Integrations & Ecosystem StrengthLooked for: We analyze the breadth of supported SaaS platforms and the depth of API integration.Rewind covers a wide ecosystem including Shopify, BigCommerce, QuickBooks, GitHub, Jira, and Trello, though it is bound by the API limitations of these host platforms.g2.comapps.shopify.com

Score adjustments−0.19 points in total

−0.05Multiple user reviews from late 2025 cite significant price increases (doubling in some instances) and allege a lack of clear communication regarding these changes.apps.shopify.com · severity 75/100
−0.08Due to Shopify API limitations, the product cannot restore inventory tracking quantities or manual sort orders, requiring manual work after a restore.apps.shopify.com · severity 60/100
−0.06GitHub Wiki backups are captured but cannot be automatically restored due to GitHub API limitations.rewind.com · severity 45/100
12

SysCloud

syscloud.com · SysCloud Automated Backup · scored Dec 2025

SysCloud charges $1,000 per extra terabyte exported

Best forOrganizations wanting ransomware detection built into backup

From $4 per user/mo SOC 2HIPAAransomware detection
−0.6 vs #1

Unified backup and security platform for Google Workspace, Microsoft 365, Salesforce, and Slack.

Standout factSysCloud has backed up over 33 billion files as an AWS Advanced Technology Partner.g2.com
Biggest catchSingle file restores can take hours or days, according to a Reddit user who had to call support to fix it.reddit.com
~$4/user/moStarting pricebackupspace.io
1TBFree annual export limitsyscloud.com

Starting price

$1,000per extra TB exportedFirst 1TB per account per year is free

Standout number

33B+files backed up

Source: g2.com

Upside

  • Unified dashboard for 4+ SaaS apps
  • Built-in ransomware detection
  • Automated HIPAA and PCI compliance scans

Catch

  • Backups run only once a day
  • Slow restores reported
  • 1TB export limit, then $1,000/TB
Pick it ifOrganizations wanting ransomware detection built into backup
Skip it ifTeams needing more than once-daily backup frequency
PricingFrom about $4/user/mo, 75GB pooled storage per license

Editor's takeSysCloud backs up Google Workspace, Microsoft 365, Slack, Salesforce, and QuickBooks Online from a single dashboard, and it scans for ransomware so admins can restore a safe snapshot instead of an encrypted one. It holds SOC 2 Type II certification and is an AWS Advanced Technology Partner with over 33 billion files backed up. Automated backups run only once every 24 hours, and Reddit users report single-file restores taking hours or days. A 1TB annual export limit triggers a $1,000-per-terabyte fee beyond that.

How often does SysCloud back up data?

Automated backups run once every 24 hours, though on-demand backups are available if you need an immediate snapshot.

What happens if I export more than 1TB of data from SysCloud?

You pay extra. Each account gets a free 1TB annual export limit, and additional export quota costs $1,000 per terabyte.

The evidence: 6 criteria, 3 penalties (−0.18 points)
8.7
Product Capability & DepthLooked for: We evaluate the breadth of supported SaaS applications, backup frequency, and granularity of restore options.SysCloud supports a wide range of apps including Google Workspace, Microsoft 365, Salesforce, and Slack, but limits automated backups to once daily.syscloud.comsyscloud.comaws.amazon.com
9.2
Market Credibility & Trust SignalsLooked for: We look for industry certifications, partnership statuses, and verified user reviews to establish trust.SysCloud holds SSAE18/SOC2 Type II certification, is an AWS Advanced Technology Partner, and maintains strong compliance standards.appexchange.salesforce.comg2.com
8.2
Usability & Customer ExperienceLooked for: We assess the ease of management, dashboard intuitiveness, and the speed and reliability of data restoration.While the 'single pane of glass' dashboard is praised, users have reported slow restore times and occasional 'No Data Found' errors.reddit.comsyscloud.comreddit.com
8.5
Value, Pricing & TransparencyLooked for: We analyze pricing structures, hidden fees, storage limits, and contract flexibility.Pricing is transparent and competitive, but significant export fees and pooled storage limits reduce value for data-heavy users.syscloud.combackupspace.iosyscloud.com
9.0
Security, Compliance & Data ProtectionLooked for: We evaluate specific security features like ransomware detection, encryption standards, and compliance monitoring tools.SysCloud offers robust security with real-time ransomware detection, automated compliance scanning, and AES-256 encryption.syscloud.comsyscloud.com
8.8
Integrations & Ecosystem StrengthLooked for: We look for the ability to backup a diverse ecosystem of SaaS applications and integrate with management workflows.SysCloud supports a comprehensive list of major SaaS platforms, making it a strong choice for multi-cloud environments.syscloud.comsyscloud.com

Score adjustments−0.18 points in total

−0.07Users have reported slow restore times, with single file restores sometimes taking hours or days to complete.reddit.com · severity 65/100
−0.04There is a strict 1TB annual data export limit per account, with a significant fee of $1000 per additional TB.syscloud.com · severity 55/100
−0.07Automated backups are limited to once every 24 hours, which is lower than some competitors offering up to 24x daily backups.backupspace.io · severity 50/100
02

Side by side

10 features across 12 products. Green is yes, red is no, grey is not published.

FeatureEonAvastAvePointCommvaultCohesity10WebVeeamCarboniteIDriveBackblazeRewindSysCloud
Has Mobile App Web-only
Has Free Plan
Has Free Trial Contact for trial Contact for trial Contact for trial
Integrates With Zapier
Has Public API Enterprise API only Enterprise API only Enterprise API only
Live Chat Support Email/Ticket only Email/Ticket only Email/Ticket only Email/Ticket only Email/Ticket only
SOC 2 or ISO Certified Both Both
Popular Integrations AWS, Google Cloud, Azure Microsoft 365, Google Workspace, Dropbox Microsoft Teams, Salesforce, Dynamics 365 Microsoft 365, AWS, Google Cloud AWS, Azure, VMware Amazon S3, WordPress, Google Drive AWS, Microsoft Azure, VMware Microsoft 365, QuickBooks, Salesforce Microsoft 365, Google Workspace, Slack NAS devices, Veeam, Synology Shopify, GitHub, QuickBooks Online Google Workspace, Microsoft 365, Slack
Supports SSO Enterprise plans only Enterprise plans only Enterprise plans only Enterprise plans only
Starting Price Contact for pricing $118 per year $48 per user/year Contact for pricing Contact for pricing $10 per month Contact for pricing $24 per month $80 per year $99 per year $3 per month $4 per user/mo
03

How we chose

Four fixed criteria for every product, plus two chosen for Cloud Backup & Recovery Software for Ecommerce Businesses, weighted and reduced by documented penalties.

Full methodology
Criteria set for this categoryProduct Capability & Depth, Market Credibility & Trust Signals, Usability & Customer Experience, Value, Pricing & Transparency, Security, Compliance & Data Protection, Integrations & Ecosystem Strength
Evidence, then a scoreDocumentation, pricing pages, security pages and third-party reviews. Each criterion records what was found and links its sources.
Penalties, then a rankDocumented problems pull the score down with their evidence attached. Rank follows the score. Sponsored rows, where present, are labelled.
iVendors cannot buy a position. Every score rests on published evidence, documented problems pull it down, and a 9.1 here is not a 9.1 in another category.
Albert Richer
Albert RicherFounder · Memphis, TN

Sets the criteria and reviews the evidence before a ranking publishes. Email him if something here looks wrong.

04

Questions people ask

What makes Eon different from AWS Backup?

Eon supports true multi-cloud backup across AWS, Azure, and Google Cloud, and lets users query backup snapshots directly with SQL, according to Eon's own comparison page.

How established is Eon as a company?

Not very yet. It was founded in January 2024 and holds about 1.1% market mindshare, well behind Veeam's 4.2%, according to a peer comparison site.

Does Avast Business Cloud Backup work on Mac?

Not yet. The service is currently available only for Windows, according to Avast's own product page, which states macOS support is coming soon.

How much does Avast Business Cloud Backup cost?

Pricing starts at $118.49 per year for 100GB of storage, according to the Avast Business store, and a single plan covers unlimited devices.

Does AvePoint offer a ransomware guarantee?

Yes. AvePoint offers up to a $1 million ransomware recovery warranty as an add-on layer of protection.

How much does AvePoint Cloud Backup cost?

Microsoft 365 backup starts around $48 per user a year, compared to roughly $20 per seat at some budget competitors.

Is Commvault good for ransomware recovery?

Yes. It offers immutable, air-gapped backups, Cleanroom Recovery for testing restores safely, and ThreatWise deception technology that deploys decoy assets to detect attackers before they reach real data.

Is Commvault easy to set up?

Not for beginners. Gartner and G2 reviewers describe a steep learning curve and complex initial configuration, saying it works best for organizations with dedicated backup administrators.

How is the best Cloud Backup & Recovery Software for Ecommerce Businesses decided?

Every product is scored on six criteria for this category, with cited evidence and documented penalties. Rank follows the overall score. Vendors cannot pay for a position.

How often is this ranking updated?

Products are re-scored when pricing, features or evidence change. This ranking was last updated July 12, 2026.

05

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