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Knowledge Base & Internal Wiki Platforms

Best Knowledge Base & Internal Wiki Platforms to Buy 2025 | Top 10 Picks

Albert Richer
Curated by :
Albert Richer
Updated Nov 19, 2025

This page fits into a bigger category — view our full Project Management & Productivity Tools listings.

Knowledge Base & Internal Wiki Platforms
Albert Richer

Knowledge base and internal wiki platforms help teams capture, organize, and share internal knowledge. These tools make it easier for employees to find answers without needing to ask someone every time. Knowledge base and internal wiki platforms help teams capture, organize, and share internal knowledge. These tools make it easier for employees to find answers without needing to ask someone every time.

Similar Categories

Expert Score Breakdown

0.0 / 10
Excellent
1
Expert Score
9.9 / 10
393
51
GOOGLE DRIVE INTEGRATION
EXTENSIBLE FEATURES
Selected From Lightweight Internal Wiki Tools for Startups
1
DokuWiki
9.9

DokuWiki

DokuWiki
Completely free, Open Source software
View Website
GOOGLE DRIVE INTEGRATION
EXTENSIBLE FEATURES

Why We Love It

DokuWiki is an excellent fit for startups due to its simplicity and versatility. It's easy for non-technical users to get started, making it an ideal tool for startups where everyone wears multiple hats. It also doesn't require a database, reducing the technical overhead and making it easier for smaller teams to manage. Plus, it's open-source, so it's completely free and can be customized as needed.

Pros

  • Easy-to-use interface
  • No database required
  • Clean, readable syntax
  • Versatile functionality
  • Great for non-technical users

Cons

  • Requires some setup and configuration
  • Limited visual customization
  • No built-in access control lists

Completely free, Open Source software

DokuWiki is a versatile and simple-to-use Open Source wiki software that doesn't require a database, making it ideal for tech startups looking for an internal knowledge base. Its clean, readable syntax and low technical requirements make it a perfect fit for startups with limited resources or technical expertise.

Pros

  • Easy-to-use interface
  • No database required
  • Clean, readable syntax
  • Versatile functionality
  • Great for non-technical users

Cons

  • Requires some setup and configuration
  • Limited visual customization
  • No built-in access control lists
GOOGLE DRIVE INTEGRATION
EXTENSIBLE FEATURES

Why We Love It

DokuWiki is an excellent fit for startups due to its simplicity and versatility. It's easy for non-technical users to get started, making it an ideal tool for startups where everyone wears multiple hats. It also doesn't require a database, reducing the technical overhead and making it easier for smaller teams to manage. Plus, it's open-source, so it's completely free and can be customized as needed.

Pros

  • Easy-to-use interface
  • No database required
  • Clean, readable syntax
  • Versatile functionality
  • Great for non-technical users

Cons

  • Requires some setup and configuration
  • Limited visual customization
  • No built-in access control lists

Why We Love It

DokuWiki is an excellent fit for startups due to its simplicity and versatility. It's easy for non-technical users to get started, making it an ideal tool for startups where everyone wears multiple hats. It also doesn't require a database, reducing the technical overhead and making it easier for smaller teams to manage. Plus, it's open-source, so it's completely free and can be customized as needed.

Completely free, Open Source software

DokuWiki is a versatile and simple-to-use Open Source wiki software that doesn't require a database, making it ideal for tech startups looking for an internal knowledge base. Its clean, readable syntax and low technical requirements make it a perfect fit for startups with limited resources or technical expertise.

2
Expert Score
9.7 / 10
556
149
INTERACTIVE DOCUMENTATION
Selected From Knowledge Base Tools for Product Documentation
2
Aha! Knowledge Hub
9.7

Aha! Knowledge Hub

Aha! Knowledge Hub
Enterprise pricing available
View Website
INTERACTIVE DOCUMENTATION

Why We Love It

Aha! Knowledge is a game-changer for industry professionals who need a reliable, centralized hub for their product information. Its AI-powered features make it easy to manage, share, and access documents, which is crucial for effective collaboration, productivity, and customer service. The fact that it is built with the specific needs of product documentation in mind makes it an invaluable tool for professionals in this field.

Pros

  • AI-powered functionality
  • Centralized information hub
  • Enhanced collaboration
  • Easy document sharing
  • Highly user-friendly

Cons

  • No free plan available
  • May require training for full utilization
  • Customization can be tricky

Enterprise pricing available

Aha! Knowledge is an AI-powered product information hub specifically built for professionals who want to efficiently manage and share product information. It meets the industry-specific need for a centralized platform where product documents are available to customers and colleagues, making collaboration and information exchange seamless.

Pros

  • AI-powered functionality
  • Centralized information hub
  • Enhanced collaboration
  • Easy document sharing
  • Highly user-friendly

Cons

  • No free plan available
  • May require training for full utilization
  • Customization can be tricky
INTERACTIVE DOCUMENTATION

Why We Love It

Aha! Knowledge is a game-changer for industry professionals who need a reliable, centralized hub for their product information. Its AI-powered features make it easy to manage, share, and access documents, which is crucial for effective collaboration, productivity, and customer service. The fact that it is built with the specific needs of product documentation in mind makes it an invaluable tool for professionals in this field.

Pros

  • AI-powered functionality
  • Centralized information hub
  • Enhanced collaboration
  • Easy document sharing
  • Highly user-friendly

Cons

  • No free plan available
  • May require training for full utilization
  • Customization can be tricky

Why We Love It

Aha! Knowledge is a game-changer for industry professionals who need a reliable, centralized hub for their product information. Its AI-powered features make it easy to manage, share, and access documents, which is crucial for effective collaboration, productivity, and customer service. The fact that it is built with the specific needs of product documentation in mind makes it an invaluable tool for professionals in this field.

Enterprise pricing available

Aha! Knowledge is an AI-powered product information hub specifically built for professionals who want to efficiently manage and share product information. It meets the industry-specific need for a centralized platform where product documents are available to customers and colleagues, making collaboration and information exchange seamless.

3
Expert Score
9.6 / 10
513
25
OPEN SOURCE POWER
SEO-OPTIMIZED
Selected From Lightweight Internal Wiki Tools for Startups
3
Wiki.js
9.6

Wiki.js

Wiki.js
Free and open-source
View Website
OPEN SOURCE POWER
SEO-OPTIMIZED

Why We Love It

Wiki.js stands out for its open-source nature, offering startups a cost-effective solution for their internal wiki needs. It's adaptable, catering to various business processes, and its intuitive interface encourages team collaboration. With support for multiple languages and numerous integrations, it fosters a seamless information flow, essential for rapidly evolving startups.

Pros

  • Open-source
  • Extensible and powerful
  • Intuitive interface
  • Multilingual support
  • Wide range of integrations

Cons

  • Requires technical knowledge for setup
  • Lack of dedicated support

Free and open-source

Wiki.js is an excellent choice for startups due to its powerful and extensible features, making it a go-to solution for internal documentation. It offers a beautiful, intuitive interface that makes writing and organizing documents a breeze, catering to the needs of fast-paced, collaborative startup environments.

Pros

  • Open-source
  • Extensible and powerful
  • Intuitive interface
  • Multilingual support
  • Wide range of integrations

Cons

  • Requires technical knowledge for setup
  • Lack of dedicated support
OPEN SOURCE POWER
SEO-OPTIMIZED

Why We Love It

Wiki.js stands out for its open-source nature, offering startups a cost-effective solution for their internal wiki needs. It's adaptable, catering to various business processes, and its intuitive interface encourages team collaboration. With support for multiple languages and numerous integrations, it fosters a seamless information flow, essential for rapidly evolving startups.

Pros

  • Open-source
  • Extensible and powerful
  • Intuitive interface
  • Multilingual support
  • Wide range of integrations

Cons

  • Requires technical knowledge for setup
  • Lack of dedicated support

Why We Love It

Wiki.js stands out for its open-source nature, offering startups a cost-effective solution for their internal wiki needs. It's adaptable, catering to various business processes, and its intuitive interface encourages team collaboration. With support for multiple languages and numerous integrations, it fosters a seamless information flow, essential for rapidly evolving startups.

Free and open-source

Wiki.js is an excellent choice for startups due to its powerful and extensible features, making it a go-to solution for internal documentation. It offers a beautiful, intuitive interface that makes writing and organizing documents a breeze, catering to the needs of fast-paced, collaborative startup environments.

4
Expert Score
9.4 / 10
677
55
STARTUP FRIENDLY
CUSTOMIZABLE THEMES
Selected From Lightweight Internal Wiki Tools for Startups
4
Docsie Internal Wiki
9.4

Docsie Internal Wiki

Docsie Internal Wiki
Free plan available, Premium plans starting at $10/month
View Website
STARTUP FRIENDLY
CUSTOMIZABLE THEMES

Why We Love It

Docsie is an excellent tool for startups looking to build a robust internal wiki without draining technical resources. Its intuitive design and quick setup process make it easy for teams to start collaborating and sharing knowledge immediately. Plus, its scalability ensures it can grow with your organization, making it a long-term solution for knowledge management.

Pros

  • Quick setup
  • User-friendly interface
  • Cost-effective solution
  • Scalable for growing startups
  • Customizable themes

Cons

  • Limited features in free version
  • Requires internet connection
  • No offline mode

Free plan available, Premium plans starting at $10/month

Docsie is a powerful and intuitive internal wiki tool designed specifically for startups. With its easy setup and user-friendly interface, it eliminates the need for significant technical resources, allowing startups to establish an effective internal wiki within one business day.

Pros

  • Quick setup
  • User-friendly interface
  • Cost-effective solution
  • Scalable for growing startups
  • Customizable themes

Cons

  • Limited features in free version
  • Requires internet connection
  • No offline mode
STARTUP FRIENDLY
CUSTOMIZABLE THEMES

Why We Love It

Docsie is an excellent tool for startups looking to build a robust internal wiki without draining technical resources. Its intuitive design and quick setup process make it easy for teams to start collaborating and sharing knowledge immediately. Plus, its scalability ensures it can grow with your organization, making it a long-term solution for knowledge management.

Pros

  • Quick setup
  • User-friendly interface
  • Cost-effective solution
  • Scalable for growing startups
  • Customizable themes

Cons

  • Limited features in free version
  • Requires internet connection
  • No offline mode

Why We Love It

Docsie is an excellent tool for startups looking to build a robust internal wiki without draining technical resources. Its intuitive design and quick setup process make it easy for teams to start collaborating and sharing knowledge immediately. Plus, its scalability ensures it can grow with your organization, making it a long-term solution for knowledge management.

Free plan available, Premium plans starting at $10/month

Docsie is a powerful and intuitive internal wiki tool designed specifically for startups. With its easy setup and user-friendly interface, it eliminates the need for significant technical resources, allowing startups to establish an effective internal wiki within one business day.

5
Expert Score
9.3 / 10
454
41
SEO OPTIMIZED
Selected From Knowledge Base Tools for Product Documentation
5
Document360: Knowledge Base Platform
9.3

Document360: Knowledge Base Platform

Document360: Knowledge Base Platform
Starting at $49/month, Enterprise pricing available
View Website
SEO OPTIMIZED

Why We Love It

Document360 stands out as a SaaS solution for industry professionals because it directly addresses their need for an efficient, centralized, and organized tool for creating and managing knowledge bases and product documentation. Its AI-powered capabilities enhance productivity, while its customer-focused features make it a valuable asset for improving customer service and experience. The platform's in-depth analytics provide valuable insights, aiding in continuous improvement and decision making.

Pros

  • AI-powered platform
  • Centralized documentation
  • Easy collaboration
  • Customer-focused features
  • In-depth analytics

Cons

  • Limited customization options
  • May be overkill for small teams
  • Price might be high for some

Starting at $49/month, Enterprise pricing available

Document360 is a SaaS solution specifically designed for creating, managing, and publishing knowledge bases, guides, and SOPs. It is an AI-powered documentation platform built for teams and customers, making it an ideal solution for professionals in the product documentation industry who need a centralized, organized, and efficient tool for their data.

Pros

  • AI-powered platform
  • Centralized documentation
  • Easy collaboration
  • Customer-focused features
  • In-depth analytics

Cons

  • Limited customization options
  • May be overkill for small teams
  • Price might be high for some
SEO OPTIMIZED

Why We Love It

Document360 stands out as a SaaS solution for industry professionals because it directly addresses their need for an efficient, centralized, and organized tool for creating and managing knowledge bases and product documentation. Its AI-powered capabilities enhance productivity, while its customer-focused features make it a valuable asset for improving customer service and experience. The platform's in-depth analytics provide valuable insights, aiding in continuous improvement and decision making.

Pros

  • AI-powered platform
  • Centralized documentation
  • Easy collaboration
  • Customer-focused features
  • In-depth analytics

Cons

  • Limited customization options
  • May be overkill for small teams
  • Price might be high for some

Why We Love It

Document360 stands out as a SaaS solution for industry professionals because it directly addresses their need for an efficient, centralized, and organized tool for creating and managing knowledge bases and product documentation. Its AI-powered capabilities enhance productivity, while its customer-focused features make it a valuable asset for improving customer service and experience. The platform's in-depth analytics provide valuable insights, aiding in continuous improvement and decision making.

Starting at $49/month, Enterprise pricing available

Document360 is a SaaS solution specifically designed for creating, managing, and publishing knowledge bases, guides, and SOPs. It is an AI-powered documentation platform built for teams and customers, making it an ideal solution for professionals in the product documentation industry who need a centralized, organized, and efficient tool for their data.

6
Expert Score
9.1 / 10
739
147
ENGINEERING EXCELLENCE
COLLABORATION ACE
ENGINEERING EXCELLENCE
FAST ANSWER
Selected From Knowledge Base Tools for Engineering Teams
6
Archbee Knowledge Portal
9.1

Archbee Knowledge Portal

Archbee Knowledge Portal
Free plan available with premium plans starting at $15/month
View Website
ENGINEERING EXCELLENCE
COLLABORATION ACE
ENGINEERING EXCELLENCE
FAST ANSWER

Why We Love It

Archbee is the go-to solution for engineering teams looking to streamline information flow and collaboration. It transforms complex engineering knowledge into easily navigable and searchable portals, making it a boon for time-critical projects. Its instant Q&A feature encourages active team engagement and its widespread adoption by various companies speaks volumes about its reliability and performance.

Pros

  • Easy to use interface
  • Powerful search function
  • Instant Q&A capabilities
  • Ideal for engineering collaboration
  • Used by 3000+ companies

Cons

  • Limited customization options
  • Free version has restricted features
  • No offline mode

Free plan available with premium plans starting at $15/month

Specifically designed for engineering teams, Archbee enables the creation of intuitive knowledge portals. It facilitates instant question answering, easy navigation and sharing, making it ideal for the collaborative nature of engineering projects. Its powerful search function ensures quick retrieval of information, a crucial aspect for the rapidly evolving engineering industry.

Pros

  • Easy to use interface
  • Powerful search function
  • Instant Q&A capabilities
  • Ideal for engineering collaboration
  • Used by 3000+ companies

Cons

  • Limited customization options
  • Free version has restricted features
  • No offline mode
ENGINEERING EXCELLENCE
COLLABORATION ACE
ENGINEERING EXCELLENCE
FAST ANSWER

Why We Love It

Archbee is the go-to solution for engineering teams looking to streamline information flow and collaboration. It transforms complex engineering knowledge into easily navigable and searchable portals, making it a boon for time-critical projects. Its instant Q&A feature encourages active team engagement and its widespread adoption by various companies speaks volumes about its reliability and performance.

Pros

  • Easy to use interface
  • Powerful search function
  • Instant Q&A capabilities
  • Ideal for engineering collaboration
  • Used by 3000+ companies

Cons

  • Limited customization options
  • Free version has restricted features
  • No offline mode

Why We Love It

Archbee is the go-to solution for engineering teams looking to streamline information flow and collaboration. It transforms complex engineering knowledge into easily navigable and searchable portals, making it a boon for time-critical projects. Its instant Q&A feature encourages active team engagement and its widespread adoption by various companies speaks volumes about its reliability and performance.

Free plan available with premium plans starting at $15/month

Specifically designed for engineering teams, Archbee enables the creation of intuitive knowledge portals. It facilitates instant question answering, easy navigation and sharing, making it ideal for the collaborative nature of engineering projects. Its powerful search function ensures quick retrieval of information, a crucial aspect for the rapidly evolving engineering industry.

7
Expert Score
9.0 / 10
445
35
COLLABORATIVE EDITING
24/7 SUPPORT
Selected From Knowledge Base Tools for Product Documentation
7
Zendesk Knowledge Base
9.0

Zendesk Knowledge Base

Zendesk Knowledge Base
Free trial available, pricing starts at $19/agent per month
View Website
COLLABORATIVE EDITING
24/7 SUPPORT

Why We Love It

Zendesk Knowledge Base stands out in the industry due to its AI-powered features, allowing businesses to easily generate and edit articles, even translating them into multiple languages. This makes it a great tool for businesses operating globally, ensuring consistent information across different markets. Its scalability and easy integration with other platforms also make it a versatile tool that can grow with the business.

Pros

  • AI-powered features
  • Multilingual support
  • Easy to use interface
  • Scalable solution
  • Integration with multiple platforms

Cons

  • Requires training for complete usage
  • Can be expensive for small businesses
  • Limited customizability

Free trial available, pricing starts at $19/agent per month

Zendesk Knowledge Base is an AI-powered tool specifically designed for businesses in need of a reliable, scalable, and user-friendly documentation solution. It addresses the industry's need for quick and efficient knowledge sharing and customer support, utilizing AI to generate, edit and translate articles, making it ideal for global businesses.

Pros

  • AI-powered features
  • Multilingual support
  • Easy to use interface
  • Scalable solution
  • Integration with multiple platforms

Cons

  • Requires training for complete usage
  • Can be expensive for small businesses
  • Limited customizability
COLLABORATIVE EDITING
24/7 SUPPORT

Why We Love It

Zendesk Knowledge Base stands out in the industry due to its AI-powered features, allowing businesses to easily generate and edit articles, even translating them into multiple languages. This makes it a great tool for businesses operating globally, ensuring consistent information across different markets. Its scalability and easy integration with other platforms also make it a versatile tool that can grow with the business.

Pros

  • AI-powered features
  • Multilingual support
  • Easy to use interface
  • Scalable solution
  • Integration with multiple platforms

Cons

  • Requires training for complete usage
  • Can be expensive for small businesses
  • Limited customizability

Why We Love It

Zendesk Knowledge Base stands out in the industry due to its AI-powered features, allowing businesses to easily generate and edit articles, even translating them into multiple languages. This makes it a great tool for businesses operating globally, ensuring consistent information across different markets. Its scalability and easy integration with other platforms also make it a versatile tool that can grow with the business.

Free trial available, pricing starts at $19/agent per month

Zendesk Knowledge Base is an AI-powered tool specifically designed for businesses in need of a reliable, scalable, and user-friendly documentation solution. It addresses the industry's need for quick and efficient knowledge sharing and customer support, utilizing AI to generate, edit and translate articles, making it ideal for global businesses.

8
Expert Score
8.8 / 10
604
132
SCALABLE SOLUTION
AFFORDABLE PRICING
Selected From Lightweight Internal Wiki Tools for Startups
8
NocoBase - AI-Driven Development Platform
8.8

NocoBase - AI-Driven Development Platform

NocoBase - AI-Driven Development Platform
Open-source and free to use
View Website
SCALABLE SOLUTION
AFFORDABLE PRICING

Why We Love It

NocoBase stands out in the startup industry due to its open-source nature, allowing for maximum customization to suit specific needs. Its AI-driven capabilities make it a future-proof choice, while the self-hosting property ensures data privacy, a significant concern for today's startups. The ability for rapid deployment enables startups to quickly set up and modify their internal wikis as they grow and evolve.

Pros

  • Open-source
  • AI-driven capabilities
  • Extremely extensible
  • Self-hosted
  • Quick deployment

Cons

  • Requires technical know-how
  • Could be overkill for smaller startups

Open-source and free to use

NocoBase is specifically designed for startups looking for a lightweight, open-source no-code and low-code solution. Its AI-driven capabilities and self-hosting properties enable startups to quickly deploy, manage, and scale their internal wikis, addressing the industry's need for flexibility, affordability, and ease of use.

Pros

  • Open-source
  • AI-driven capabilities
  • Extremely extensible
  • Self-hosted
  • Quick deployment

Cons

  • Requires technical know-how
  • Could be overkill for smaller startups
SCALABLE SOLUTION
AFFORDABLE PRICING

Why We Love It

NocoBase stands out in the startup industry due to its open-source nature, allowing for maximum customization to suit specific needs. Its AI-driven capabilities make it a future-proof choice, while the self-hosting property ensures data privacy, a significant concern for today's startups. The ability for rapid deployment enables startups to quickly set up and modify their internal wikis as they grow and evolve.

Pros

  • Open-source
  • AI-driven capabilities
  • Extremely extensible
  • Self-hosted
  • Quick deployment

Cons

  • Requires technical know-how
  • Could be overkill for smaller startups

Why We Love It

NocoBase stands out in the startup industry due to its open-source nature, allowing for maximum customization to suit specific needs. Its AI-driven capabilities make it a future-proof choice, while the self-hosting property ensures data privacy, a significant concern for today's startups. The ability for rapid deployment enables startups to quickly set up and modify their internal wikis as they grow and evolve.

Open-source and free to use

NocoBase is specifically designed for startups looking for a lightweight, open-source no-code and low-code solution. Its AI-driven capabilities and self-hosting properties enable startups to quickly deploy, manage, and scale their internal wikis, addressing the industry's need for flexibility, affordability, and ease of use.

9
Expert Score
8.7 / 10
658
88
AI-POWERED EXCELLENCE
TOP VALUE FOR MONEY
Selected From Knowledge Base Tools for Customer Support Teams
9
AI Powered Knowledge Base
8.7

AI Powered Knowledge Base

AI Powered Knowledge Base
Enterprise pricing available
View Website
AI-POWERED EXCELLENCE
TOP VALUE FOR MONEY

Why We Love It

This SaaS solution is a game changer for customer support teams in any industry. Its AI capabilities not only speed up response times but also ensure accuracy in responses by pulling information directly from your set knowledge base. The ability to summarize conversations also provides an invaluable tool for tracking and improving customer interactions, making it a must-have tool for customer-centric organizations.

Pros

  • AI-powered autocomplete
  • Conversation summarization
  • Faster response times
  • Improved support team efficiency

Cons

  • Requires initial setup of knowledge base
  • AI learning curve
  • Dependent on quality of existing knowledge base

Enterprise pricing available

This innovative SaaS solution revolutionizes customer support with its AI-powered knowledge base. It enables swift response times and improves support efficiency by auto-completing responses using the information from your knowledge base. The AI also summarizes conversations, providing a quick and clear overview of customer interactions, which is crucial for support teams.

Pros

  • AI-powered autocomplete
  • Conversation summarization
  • Faster response times
  • Improved support team efficiency

Cons

  • Requires initial setup of knowledge base
  • AI learning curve
  • Dependent on quality of existing knowledge base
AI-POWERED EXCELLENCE
TOP VALUE FOR MONEY

Why We Love It

This SaaS solution is a game changer for customer support teams in any industry. Its AI capabilities not only speed up response times but also ensure accuracy in responses by pulling information directly from your set knowledge base. The ability to summarize conversations also provides an invaluable tool for tracking and improving customer interactions, making it a must-have tool for customer-centric organizations.

Pros

  • AI-powered autocomplete
  • Conversation summarization
  • Faster response times
  • Improved support team efficiency

Cons

  • Requires initial setup of knowledge base
  • AI learning curve
  • Dependent on quality of existing knowledge base

Why We Love It

This SaaS solution is a game changer for customer support teams in any industry. Its AI capabilities not only speed up response times but also ensure accuracy in responses by pulling information directly from your set knowledge base. The ability to summarize conversations also provides an invaluable tool for tracking and improving customer interactions, making it a must-have tool for customer-centric organizations.

Enterprise pricing available

This innovative SaaS solution revolutionizes customer support with its AI-powered knowledge base. It enables swift response times and improves support efficiency by auto-completing responses using the information from your knowledge base. The AI also summarizes conversations, providing a quick and clear overview of customer interactions, which is crucial for support teams.

10
Expert Score
10.0 / 10
362
150
SCALABLE SOLUTIONS
ADVANCED SEARCH
Selected From Knowledge Base Tools for Product Documentation
10
KnowledgeBase Help Center Software
10.0

KnowledgeBase Help Center Software

KnowledgeBase Help Center Software
Pricing starts at $49/month, with enterprise pricing available
View Website
SCALABLE SOLUTIONS
ADVANCED SEARCH

Why We Love It

KnowledgeBase is a game-changer for the industry, offering a comprehensive solution for managing and sharing internal knowledge and creating an efficient public help center. Its robust search functionality and intuitive interface make it easy for documentation professionals to find and share information. Its customization options allow it to cater to unique business needs, and its scalability means it can grow with your business. It’s a tool that truly understands the needs of the industry.

Pros

  • Intuitive interface
  • Highly customizable
  • Strong search functionality
  • 24/7 customer support
  • Scalable for businesses of all sizes

Cons

  • May require initial setup time
  • No free plan available
  • Could have more integrations

Pricing starts at $49/month, with enterprise pricing available

KnowledgeBase is a focused solution designed for professionals that need to manage and share internal knowledge and construct a public help center. Its robust features cater to the needs of product documentation professionals by organizing, categorizing, and making information easily searchable.

Pros

  • Intuitive interface
  • Highly customizable
  • Strong search functionality
  • 24/7 customer support
  • Scalable for businesses of all sizes

Cons

  • May require initial setup time
  • No free plan available
  • Could have more integrations
SCALABLE SOLUTIONS
ADVANCED SEARCH

Why We Love It

KnowledgeBase is a game-changer for the industry, offering a comprehensive solution for managing and sharing internal knowledge and creating an efficient public help center. Its robust search functionality and intuitive interface make it easy for documentation professionals to find and share information. Its customization options allow it to cater to unique business needs, and its scalability means it can grow with your business. It’s a tool that truly understands the needs of the industry.

Pros

  • Intuitive interface
  • Highly customizable
  • Strong search functionality
  • 24/7 customer support
  • Scalable for businesses of all sizes

Cons

  • May require initial setup time
  • No free plan available
  • Could have more integrations

Why We Love It

KnowledgeBase is a game-changer for the industry, offering a comprehensive solution for managing and sharing internal knowledge and creating an efficient public help center. Its robust search functionality and intuitive interface make it easy for documentation professionals to find and share information. Its customization options allow it to cater to unique business needs, and its scalability means it can grow with your business. It’s a tool that truly understands the needs of the industry.

Pricing starts at $49/month, with enterprise pricing available

KnowledgeBase is a focused solution designed for professionals that need to manage and share internal knowledge and construct a public help center. Its robust features cater to the needs of product documentation professionals by organizing, categorizing, and making information easily searchable.

Product Comparison

Product Integrates With Zapier Supports SSO Has Public API Has Free Plan Popular Integrations Live Chat Support SOC 2 or ISO Certified Has Free Trial Starting Price Has Mobile App
1AI Powered Knowledge Base
 No Enterprise plans only Enterprise API only No Custom integrations only Email/Ticket only Not specified Contact for trial Contact for pricing Web-only
2Microsoft Teams Wiki
 Yes Yes Yes No Microsoft 365, SharePoint, OneDrive Yes SOC 2 No Included with Microsoft 365 subscription Yes
3Outline Knowledge Base
 No Yes Yes Yes Custom integrations only Email/Ticket only Not specified Yes - 14 days Free self-hosted Web-only
4Glean Work AI
 Yes Yes Yes No Slack, Google Workspace, Microsoft 365 Yes SOC 2 Yes - 14 days Contact for pricing No
5LiveAgent Customer Support Software
 Yes Yes Yes No Slack, Salesforce, Google Workspace Yes Not specified Yes - 14 days $15/agent/month Yes
6DokuWiki
 No No No Yes Custom integrations only No Not specified N/A
(Internal Wiki Tools for Onboarding Material)
 Free Web-only
7DokuWiki
 No No No Yes Custom integrations only No Not specified N/A
(Internal Wiki Tools for Small Teams)
 Free Web-only
8Archbee Knowledge Portal
 Not specified Not specified Not specified Yes Not specified Not specified Not specified Not specified $10/month Not specified
9DokuWiki
 No No No Yes Custom integrations only No Not specified N/A
(Lightweight Internal Wiki Tools for Startups)
 Free Web-only
10Papyrs Internal Wiki
 No No No No Google Workspace, Microsoft 365, Dropbox Email/Ticket only Not specified Yes - 14 days $49/month Web-only
1

AI Powered Knowledge Base

Integrates With Zapier
No
Supports SSO
Enterprise plans only
Has Public API
Enterprise API only
Has Free Plan
No
Popular Integrations
Custom integrations only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
Web-only
2

Microsoft Teams Wiki

Integrates With Zapier
Yes
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft 365, SharePoint, OneDrive
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Has Free Trial
No
Starting Price
Included with Microsoft 365 subscription
Has Mobile App
Yes
3

Outline Knowledge Base

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
Yes
Popular Integrations
Custom integrations only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 14 days
Starting Price
Free self-hosted
Has Mobile App
Web-only
4

Glean Work AI

Integrates With Zapier
Yes
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Slack, Google Workspace, Microsoft 365
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Has Free Trial
Yes - 14 days
Starting Price
Contact for pricing
Has Mobile App
No
5

LiveAgent Customer Support Software

Integrates With Zapier
Yes
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Slack, Salesforce, Google Workspace
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 14 days
Starting Price
$15/agent/month
Has Mobile App
Yes
6

DokuWiki

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
Yes
Popular Integrations
Custom integrations only
Live Chat Support
No
SOC 2 or ISO Certified
Not specified
Has Free Trial (Internal Wiki Tools for Onboarding Material)
N/A
Starting Price
Free
Has Mobile App
Web-only
7

DokuWiki

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
Yes
Popular Integrations
Custom integrations only
Live Chat Support
No
SOC 2 or ISO Certified
Not specified
Has Free Trial (Internal Wiki Tools for Small Teams)
N/A
Starting Price
Free
Has Mobile App
Web-only
8

Archbee Knowledge Portal

Integrates With Zapier
Not specified
Supports SSO
Not specified
Has Public API
Not specified
Has Free Plan
Yes
Popular Integrations
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Has Free Trial
Not specified
Starting Price
$10/month
Has Mobile App
Not specified
9

DokuWiki

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
Yes
Popular Integrations
Custom integrations only
Live Chat Support
No
SOC 2 or ISO Certified
Not specified
Has Free Trial (Lightweight Internal Wiki Tools for Startups)
N/A
Starting Price
Free
Has Mobile App
Web-only
10

Papyrs Internal Wiki

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
No
Popular Integrations
Google Workspace, Microsoft 365, Dropbox
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 14 days
Starting Price
$49/month
Has Mobile App
Web-only

Similar Categories

Lightweight Internal Wiki Tools for Startups
Lightweight Internal Wiki Tools for Startups
 Knowledge Base Tools with AI Search
Knowledge Base Tools with AI Search
 Knowledge Base Tools for Product Documentation
Knowledge Base Tools for Product Documentation
 Knowledge Base Tools for Engineering Teams
Knowledge Base Tools for Engineering Teams
 Knowledge Base Tools for Customer Support Teams
Knowledge Base Tools for Customer Support Teams
 Internal Wiki Tools for Small Teams
Internal Wiki Tools for Small Teams
 Internal Wiki Tools for Onboarding Material
Internal Wiki Tools for Onboarding Material

How We Rank Products

How We Evaluate Products

How We Evaluate at This Level

This category highlights the strongest overall performers across closely related, specialized use cases.

Rather than evaluating products in isolation, we first analyze performance within highly specific niches, such as Internal Wiki Tools for Onboarding Material, Internal Wiki Tools for Small Teams, Knowledge Base Tools for Customer Support Teams and Knowledge Base Tools for Engineering Teams .

From those niche evaluations, we surface products that consistently demonstrate strength across multiple use cases.

Only solutions that perform at a high level across several specialized categories are featured here. This approach allows us to identify well-rounded platforms that excel beyond a single narrow scenario and represent the best all-around options within this broader category.

Our Evaluation Process

Our Evaluation Process

For internal wiki and knowledge base platforms, we evaluate content authoring tools, page organization and navigation, search quality, permissions, and versioning. We assess integrations with chat, ticketing, and identity systems so knowledge is easy to access in context. We also review support for templates, collaborative editing, and governance of stale content. At the Level 3 layer, we highlight platforms that excel across Level 4 categories—engineering wikis, company handbooks, and internal knowledge hubs—so this page presents the best options for institutional knowledge.

Verification

Categories reflect modern knowledge management, documentation, and internal enablement practices. Our taxonomy aligns with how organizations evaluate internal content systems by team and scope. Level 3 selections come from more granular Level 4 evaluations across industries and documentation styles.

Verification

  • Products researched for user interface design and collaboration features.
  • Rankings based on comprehensive analysis of user reviews and expert evaluations.
  • Selection criteria focus on documentation capabilities and integration options.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Knowledge Base & Internal Wiki Platforms

What makes a knowledge base & internal wiki platforms the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your knowledge base & internal wiki platforms recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of knowledge base & internal wiki platforms?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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What This Award Means