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Browse every solution in this group through our In-App User Feedback & Surveys overview.

In App Feedback Tools for Mobile Apps
Albert Richer

Analyzing the Landscape: Key Insights on In-App Feedback Tools for Mobile Applications When analyzing customer feedback across various in-app feedback tools, it becomes clear that users prioritize simplicity and responsiveness above all else. Market research indicates that while many developers overthink the intricacies of design, the success of tools like UserVoice and Instabug often hinges on their straightforward interfaces and prompt customer support—qualities that users frequently praise in reviews. Analyzing the Landscape: Key Insights on In-App Feedback Tools for Mobile Applications When analyzing customer feedback across various in-app feedback tools, it becomes clear that users prioritize simplicity and responsiveness above all else.

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1
Expert Score
9.8 / 10
532
158
CUSTOMIZABLE SURVEYS
COMPREHENSIVE ANALYTICS

UserVoice In-App Feedback

UserVoice In-App Feedback
View Website
Enterprise pricing available
CUSTOMIZABLE SURVEYS
COMPREHENSIVE ANALYTICS

Why We Love It

UserVoice stands out in the industry due to its comprehensive suite of in-app feedback tools specifically designed for mobile apps. It allows developers and product managers to capture real-time user feedback in a user-friendly manner. This helps in making informed decisions, enhancing user experience, and ultimately driving app success. The customizable surveys and shake-to-send feature, in particular, are loved for their convenience and effectiveness.

Pros

  • Comprehensive feedback tools
  • Easy integration
  • User-friendly interface
  • Real-time analytics
  • Customizable surveys

Cons

  • May require technical knowledge for setup
  • No disclosed pricing model
  • Limited free trial

Enterprise pricing available

UserVoice is a dedicated SaaS solution for capturing in-app user feedback. It offers a range of tools including open-ended widgets, user satisfaction surveys, NPS surveys, shake-to-send, rate-my-app, and app analytics. Designed for mobile app developers and product managers, it streamlines the feedback collection process and helps in refining the app based on user insights.

Pros

  • Comprehensive feedback tools
  • Easy integration
  • User-friendly interface
  • Real-time analytics
  • Customizable surveys

Cons

  • May require technical knowledge for setup
  • No disclosed pricing model
  • Limited free trial
CUSTOMIZABLE SURVEYS
COMPREHENSIVE ANALYTICS

Why We Love It

UserVoice stands out in the industry due to its comprehensive suite of in-app feedback tools specifically designed for mobile apps. It allows developers and product managers to capture real-time user feedback in a user-friendly manner. This helps in making informed decisions, enhancing user experience, and ultimately driving app success. The customizable surveys and shake-to-send feature, in particular, are loved for their convenience and effectiveness.

Pros

  • Comprehensive feedback tools
  • Easy integration
  • User-friendly interface
  • Real-time analytics
  • Customizable surveys

Cons

  • May require technical knowledge for setup
  • No disclosed pricing model
  • Limited free trial

Why We Love It

UserVoice stands out in the industry due to its comprehensive suite of in-app feedback tools specifically designed for mobile apps. It allows developers and product managers to capture real-time user feedback in a user-friendly manner. This helps in making informed decisions, enhancing user experience, and ultimately driving app success. The customizable surveys and shake-to-send feature, in particular, are loved for their convenience and effectiveness.

Enterprise pricing available

UserVoice is a dedicated SaaS solution for capturing in-app user feedback. It offers a range of tools including open-ended widgets, user satisfaction surveys, NPS surveys, shake-to-send, rate-my-app, and app analytics. Designed for mobile app developers and product managers, it streamlines the feedback collection process and helps in refining the app based on user insights.

2
Expert Score
9.5 / 10
624
111
CROSS-PLATFORM READY
INSTANT ENGAGEMENT BOOST
CROSS-PLATFORM READY
CROSS-PLATFORM READY
INSTANT ENGAGEMENT BOOST
CROSS-PLATFORM READY

Why We Love It

Qualaroo stands out in the industry for its cross-platform compatibility, which is a boon for businesses with a broad user base spread across iOS and Android. The combination of in-app surveys and AI analytics enables companies to gain deep insight into user behavior and preferences, facilitating more informed decision-making and strategy development. Additionally, the Nudge technology is a game-changer for boosting user engagement, making Qualaroo a favorite among industry professionals.

Pros

  • Cross-platform compatibility
  • In-app surveys
  • AI-powered analytics
  • Nudge technology for increased engagement
  • Customizability

Cons

  • Pricing not transparent
  • May require technical skills for advanced features

Custom pricing based on request

Qualaroo is a potent mobile feedback tool designed to cater to the needs of both iOS and Android users. It leverages in-app surveys, AI analytics, and Nudge technology to gather valuable user insights and bolster user engagement, addressing the industry's need for real-time, actionable user feedback and data-driven decision-making.

Pros

  • Cross-platform compatibility
  • In-app surveys
  • AI-powered analytics
  • Nudge technology for increased engagement
  • Customizability

Cons

  • Pricing not transparent
  • May require technical skills for advanced features
CROSS-PLATFORM READY
INSTANT ENGAGEMENT BOOST
CROSS-PLATFORM READY

Why We Love It

Qualaroo stands out in the industry for its cross-platform compatibility, which is a boon for businesses with a broad user base spread across iOS and Android. The combination of in-app surveys and AI analytics enables companies to gain deep insight into user behavior and preferences, facilitating more informed decision-making and strategy development. Additionally, the Nudge technology is a game-changer for boosting user engagement, making Qualaroo a favorite among industry professionals.

Pros

  • Cross-platform compatibility
  • In-app surveys
  • AI-powered analytics
  • Nudge technology for increased engagement
  • Customizability

Cons

  • Pricing not transparent
  • May require technical skills for advanced features

Why We Love It

Qualaroo stands out in the industry for its cross-platform compatibility, which is a boon for businesses with a broad user base spread across iOS and Android. The combination of in-app surveys and AI analytics enables companies to gain deep insight into user behavior and preferences, facilitating more informed decision-making and strategy development. Additionally, the Nudge technology is a game-changer for boosting user engagement, making Qualaroo a favorite among industry professionals.

Custom pricing based on request

Qualaroo is a potent mobile feedback tool designed to cater to the needs of both iOS and Android users. It leverages in-app surveys, AI analytics, and Nudge technology to gather valuable user insights and bolster user engagement, addressing the industry's need for real-time, actionable user feedback and data-driven decision-making.

3
Expert Score
9.2 / 10
399
104
REAL-TIME INSIGHTS
BUDGET-FRIENDLY OPTIONS
REAL-TIME INSIGHTS

GetFeedback: CXM Platform

GetFeedback: CXM Platform
View Website
Free trial available, Subscription pricing available
REAL-TIME INSIGHTS
BUDGET-FRIENDLY OPTIONS
REAL-TIME INSIGHTS

Why We Love It

What makes GetFeedback special in this industry is its ability to empower businesses with actionable customer feedback. It offers a robust platform that not only collects feedback but also effectively manages the customer experience. Industry professionals love it for its real-time analytics, easy integration, and user-friendly interface, which make it an invaluable tool for enhancing app user engagement and satisfaction.

Pros

  • Comprehensive CXM features
  • Targeted feedback collection
  • Easy-to-use interface
  • Real-time analytics
  • Robust integration options

Cons

  • Limited customization options
  • May be costly for small businesses
  • No freemium version

Free trial available, Subscription pricing available

GetFeedback stands out in the In-App User Feedback and Surveys industry due to its powerful customer experience management (CXM) capabilities. It enables businesses to collect targeted feedback and seamlessly pivot strategies based on customer insights, fulfilling the need for data-driven decision making in this industry.

Pros

  • Comprehensive CXM features
  • Targeted feedback collection
  • Easy-to-use interface
  • Real-time analytics
  • Robust integration options

Cons

  • Limited customization options
  • May be costly for small businesses
  • No freemium version
REAL-TIME INSIGHTS
BUDGET-FRIENDLY OPTIONS
REAL-TIME INSIGHTS

Why We Love It

What makes GetFeedback special in this industry is its ability to empower businesses with actionable customer feedback. It offers a robust platform that not only collects feedback but also effectively manages the customer experience. Industry professionals love it for its real-time analytics, easy integration, and user-friendly interface, which make it an invaluable tool for enhancing app user engagement and satisfaction.

Pros

  • Comprehensive CXM features
  • Targeted feedback collection
  • Easy-to-use interface
  • Real-time analytics
  • Robust integration options

Cons

  • Limited customization options
  • May be costly for small businesses
  • No freemium version

Why We Love It

What makes GetFeedback special in this industry is its ability to empower businesses with actionable customer feedback. It offers a robust platform that not only collects feedback but also effectively manages the customer experience. Industry professionals love it for its real-time analytics, easy integration, and user-friendly interface, which make it an invaluable tool for enhancing app user engagement and satisfaction.

Free trial available, Subscription pricing available

GetFeedback stands out in the In-App User Feedback and Surveys industry due to its powerful customer experience management (CXM) capabilities. It enables businesses to collect targeted feedback and seamlessly pivot strategies based on customer insights, fulfilling the need for data-driven decision making in this industry.

4
Expert Score
8.8 / 10
716
73
AI-POWERED ANALYSIS
USER-FRIENDLY DESIGN
AI-POWERED ANALYSIS
USER-FRIENDLY DESIGN

AppFollow

AppFollow
View Website
Free plan available, Premium plans starting at $29/month
AI-POWERED ANALYSIS
USER-FRIENDLY DESIGN
AI-POWERED ANALYSIS
USER-FRIENDLY DESIGN

Why We Love It

AppFollow is particularly loved in the industry due to its deep dive into user feedback, which is crucial for any app's success. It not only allows you to monitor your own app's performance but also keeps you informed about your competitors. This gives industry professionals a competitive edge, enabling them to make data-driven decisions and improvements. Its AI capabilities also streamline user sentiment analysis, saving time and resources.

Pros

  • AI-driven sentiment analysis
  • Competitor tracking
  • Detailed analytics dashboards
  • Efficient feedback response tools
  • Easy integration with popular helpdesks

Cons

  • Limited free plan features
  • Slightly steep learning curve

Free plan available, Premium plans starting at $29/month

AppFollow is an essential tool for mobile app developers and product managers, providing them with valuable insights about their apps and competitors. It uses AI semantic analysis, smart tags, and analytics dashboards to quantify user sentiment at scale, making it easier to respond to feedback and improve the app's reputation.

Pros

  • AI-driven sentiment analysis
  • Competitor tracking
  • Detailed analytics dashboards
  • Efficient feedback response tools
  • Easy integration with popular helpdesks

Cons

  • Limited free plan features
  • Slightly steep learning curve
AI-POWERED ANALYSIS
USER-FRIENDLY DESIGN
AI-POWERED ANALYSIS
USER-FRIENDLY DESIGN

Why We Love It

AppFollow is particularly loved in the industry due to its deep dive into user feedback, which is crucial for any app's success. It not only allows you to monitor your own app's performance but also keeps you informed about your competitors. This gives industry professionals a competitive edge, enabling them to make data-driven decisions and improvements. Its AI capabilities also streamline user sentiment analysis, saving time and resources.

Pros

  • AI-driven sentiment analysis
  • Competitor tracking
  • Detailed analytics dashboards
  • Efficient feedback response tools
  • Easy integration with popular helpdesks

Cons

  • Limited free plan features
  • Slightly steep learning curve

Why We Love It

AppFollow is particularly loved in the industry due to its deep dive into user feedback, which is crucial for any app's success. It not only allows you to monitor your own app's performance but also keeps you informed about your competitors. This gives industry professionals a competitive edge, enabling them to make data-driven decisions and improvements. Its AI capabilities also streamline user sentiment analysis, saving time and resources.

Free plan available, Premium plans starting at $29/month

AppFollow is an essential tool for mobile app developers and product managers, providing them with valuable insights about their apps and competitors. It uses AI semantic analysis, smart tags, and analytics dashboards to quantify user sentiment at scale, making it easier to respond to feedback and improve the app's reputation.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1AppFollow
Yes Yes Yes - 14 days Yes Yes Yes Not specified Slack, Zendesk, Salesforce Yes $29/month
2GetFeedback: CXM Platform
Web-only No Yes - 14 days Yes Yes Yes Not specified Salesforce, Slack, Microsoft Teams Yes Contact for pricing
3UserVoice In-App Feedback
Yes No Contact for trial Yes Yes Email/Ticket only Not specified Slack, Salesforce, Microsoft 365 Yes Contact for pricing
4Qualaroo Mobile Feedback Software
Yes No Contact for trial Yes Yes Email/Ticket only Not specified Google Analytics, HubSpot, Marketo Enterprise plans only Custom pricing
1

AppFollow

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Zendesk, Salesforce
Supports SSO
Yes
Starting Price
$29/month
2

GetFeedback: CXM Platform

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, Slack, Microsoft Teams
Supports SSO
Yes
Starting Price
Contact for pricing
3

UserVoice In-App Feedback

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Salesforce, Microsoft 365
Supports SSO
Yes
Starting Price
Contact for pricing
4

Qualaroo Mobile Feedback Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Analytics, HubSpot, Marketo
Supports SSO
Enterprise plans only
Starting Price
Custom pricing

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

In evaluating in-app feedback tools for mobile apps, key factors included specifications, feature sets, customer reviews, and ratings from reputable sources. This category places significant importance on user interface design, ease of integration, and the ability to capture actionable insights, which informed the selection process. The research methodology focused on a comprehensive analysis of product specifications, comparisons of user feedback, and evaluation of the price-to-value ratio. Rankings were determined by synthesizing data from various platforms, ensuring an objective and systematic approach to product comparison.

Verification

  • Products evaluated through comprehensive research and analysis of user feedback and expert insights.
  • Selection criteria focus on key features and functionalities critical to in-app feedback tools for mobile applications.
  • Comparison methodology analyzes aggregated customer ratings and reviews to ensure informed recommendations.

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Frequently Asked Questions About In App Feedback Tools for Mobile Apps

What makes a in app feedback tools for mobile apps the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your in app feedback tools for mobile apps recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of in app feedback tools for mobile apps?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means