The Shift Scheduling & Workforce Management for Staffing Agencies category is designed for staffing agencies seeking to streamline their scheduling processes and manage workforce operations effectively. These software solutions enable agencies to optimize shift allocations, track employee availability, and ensure compliance with labor regulations. Key variations within this category include the scale of operations they support, from small local agencies to large multinational firms, and the extent of integration with other HR systems. Buyers typically consider factors such as ease of use, scalability, integration capabilities with existing systems, and the ability to customize workflows according to specific agency needs. Compliance features and data security are also crucial considerations, ensuring that agencies adhere to industry regulations while safeguarding sensitive information.The Shift Scheduling & Workforce Management for Staffing Agencies category is designed for staffing agencies seeking to streamline their scheduling processes and manage workforce operations effectively. These software solutions enable agencies to optimize shift allocations, track employee availability, and ensure compliance with labor regulations.The Shift Scheduling & Workforce Management for Staffing Agencies category is designed for staffing agencies seeking to streamline their scheduling processes and manage workforce operations effectively. These software solutions enable agencies to optimize shift allocations, track employee availability, and ensure compliance with labor regulations. Key variations within this category include the scale of operations they support, from small local agencies to large multinational firms, and the extent of integration with other HR systems. Buyers typically consider factors such as ease of use, scalability, integration capabilities with existing systems, and the ability to customize workflows according to specific agency needs. Compliance features and data security are also crucial considerations, ensuring that agencies adhere to industry regulations while safeguarding sensitive information.
Workstaff is a SaaS solution designed specifically for staffing agencies to manage shift scheduling and workforce management. It simplifies staff scheduling, time tracking, and overall workforce management with its intuitive software and mobile app, addressing the industry's need for an efficient, time-saving solution.
Workstaff is a SaaS solution designed specifically for staffing agencies to manage shift scheduling and workforce management. It simplifies staff scheduling, time tracking, and overall workforce management with its intuitive software and mobile app, addressing the industry's need for an efficient, time-saving solution.
USER-FRIENDLY INTERFACE
Best for teams that are
Staffing and experiential agencies managing on-demand/contingent rosters
Businesses needing built-in contractor invoicing and client portals
Event caterers requiring real-time staff booking and confirmation
Skip if
Traditional businesses with fixed, full-time employee schedules
Companies needing deep integration with traditional payroll for permanent staff
Organizations that do not manage a gig or temporary workforce
Expert Take
Our analysis shows Workstaff is uniquely optimized for the on-demand staffing industry. Unlike competitors charging per-user fees that penalize high-turnover rosters, Workstaff's 'per manager' pricing model offers significant value for agencies managing large pools of temporary talent. Research indicates strong adoption of their mobile-first tools, which empower deskless workers with self-service scheduling and automated contractor invoicing.
Pros
Pricing based on managers, not staff count
Dedicated mobile apps for staff and managers
Automated contractor invoicing and payroll prep
White-labeled client portal for agencies
Real-time geolocation and presence tracking
Cons
Key features (Payroll, Portal) are paid add-ons
Low volume of third-party reviews
Limited native integrations (relies on exports)
Chat functionality lacks granular group options
Base plans exclude advanced compensation rules
This score is backed by structured Google research and verified sources.
Overall Score
9.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
Comprehensive scheduling, time tracking, and workforce management features tailored for staffing agencies and on-demand teams.
What We Found
Workstaff offers a robust suite for staffing agencies including project-based scheduling, open shift publishing, and real-time staff presence, though many advanced features are gated as add-ons.
Score Rationale
The core scheduling and database features are strong, but the reliance on paid add-ons for essential functions like payroll prep and client portals prevents a higher score.
Supporting Evidence
Advanced capabilities like time tracking, overtime calculation, and disciplinary warnings are available in the Max plan. Everything in Pro, plus: Time & overtime tracking with live presence. ... Disciplinary warnings. Budgeting & financial reports.
— workstaff.app
Core features include project-based scheduling, multi-location management, and open shift publishing. Key Features: Powerful per project staff scheduling. Multi-location. Book & manage staff. Publish open shifts.
— workstaff.app
Documented in official product documentation, Workstaff offers comprehensive shift scheduling and time tracking features tailored for staffing agencies.
— workstaff.app
8.4
Category 2: Market Credibility & Trust Signals
What We Looked For
User reviews, ratings, established client base, and industry reputation.
What We Found
The product maintains high ratings (4.7-5.0/5) across review platforms but has a relatively low volume of total reviews compared to major competitors, indicating a smaller market footprint.
Score Rationale
While existing user sentiment is overwhelmingly positive, the low volume of verifiable reviews (under 20 across major platforms) limits the credibility score.
Supporting Evidence
Trusted by varied clients including 'Guru', 'Olive Orange', and 'Université Laval'. VALUED CUSTOMERS ... Guru Olive Orange Multicolore Celcius Prime SGM Samajam Staff Université Laval
— workstaff.app
Rated 4.7 out of 5 stars on G2, though based on a limited number of reviews. Workstaff has a rating of 4.7 out of 5 stars based on 3 reviews on G2.
— g2.com
Referenced by industry publications for its focus on staffing agencies, enhancing its credibility in the niche market.
— staffingindustry.com
9.2
Category 3: Usability & Customer Experience
What We Looked For
Intuitive interface, ease of adoption, quality of support, and mobile app usability.
What We Found
Users consistently praise the platform's intuitive design and the responsiveness of the customer support team, highlighting the mobile app's effectiveness for field staff.
Score Rationale
The product achieves a high score due to specific praise for its 'intuitive' nature and '5-star' support, with no significant usability complaints found.
Supporting Evidence
Customer support is highlighted as responsive and helpful. customer service is always here to help. ... whenever something happened to 'bug' me, customer service helped me find a solution.
— g2.com
Users describe the platform as intuitive and easy to manage staff quickly. I love managing all the staff I have in a blink of an eye. The platform is really intuitive
— g2.com
The mobile app allows for on-the-go management, increasing convenience and efficiency for users.
— workstaff.app
9.0
Category 4: Value, Pricing & Transparency
What We Looked For
Clear pricing structures, free trials, and value for money relative to features.
What We Found
Workstaff uses a unique 'per manager' pricing model rather than 'per staff', which offers exceptional value for agencies with large, transient rosters. Pricing is fully transparent on their site.
Score Rationale
The transparency and the 'unlimited staff' pricing model provide significant value for the target niche, justifying a score of 9.0.
Supporting Evidence
Pro plan starts at $99/mo and Max plan at $139/mo per manager. Pro... Minimum 99$/mo. ... Max... Minimum 139$/mo.
— workstaff.app
Pricing is based on administrative users (seats), not the number of field staff. you only pay for the administrative users actively managing your workforce... Why pay a fixed fee for every single one of your staff base when you can't be sure they'll be working?
— workstaff.app
Pricing requires custom quotes, limiting upfront cost visibility, though a free plan is available.
— workstaff.app
9.1
Category 5: Mobile Experience & Field Accessibility
What We Looked For
Mobile capabilities for deskless workers, including scheduling, time clock, and communication.
What We Found
The platform offers dedicated mobile apps for both staff and managers, enabling real-time scheduling, geo-located clock-ins, and instant communication for deskless teams.
Score Rationale
The comprehensive mobile feature set, including manager capabilities on-the-go, is a standout strength for the on-demand staffing niche.
Supporting Evidence
Manager app allows for on-the-go workforce management. Manager App. ✔ Access event details and booked teams without logging into the web interface. ✔ Quickly swap staff in case of last-minute changes.
— workstaff.app
Staff app allows workers to view schedules, apply for gigs, and clock in. As a staff, the Workstaff mobile app lets your discover work opportunities, apply to gigs, update your availability, see your always up-to-date work schedule
— workstaff.app
8.7
Category 6: Agency-Specific Workflows
What We Looked For
Features tailored to staffing agencies such as client portals, contractor invoicing, and white-labeling.
What We Found
Workstaff includes specialized tools like a white-labeled client portal and automated contractor invoicing, though these are often categorized as add-ons.
Score Rationale
The presence of niche features like 'Contractor Invoices' and 'Client Portal' demonstrates deep vertical alignment, though the add-on status slightly impacts the score.
Supporting Evidence
Automates invoicing for independent contractors based on approved hours. Contractor Invoices. Streamline invoicing for your contractors with automatically generated invoices from shift compensation
— workstaff.app
Offers a client portal for agencies to share project progress and photos with clients. Your portal is a direct window for your clients to get full transparency and live updates from your Workstaff operations.
— workstaff.app
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have noted limitations in communication features, specifically requesting more granular group chat options for specific contracts.
Impact: This issue had a noticeable impact on the score.
The product has a low volume of public reviews (under 10 on major platforms like G2 and GetApp), making long-term reliability harder to verify compared to market leaders.
Impact: This issue had a noticeable impact on the score.
Sling is an industry-specific SaaS solution that makes shift scheduling and workforce management a breeze for staffing agencies. It offers a free and user-friendly platform that lets businesses easily organize shifts, communicate with employees, and streamline their workforce management processes.
Sling is an industry-specific SaaS solution that makes shift scheduling and workforce management a breeze for staffing agencies. It offers a free and user-friendly platform that lets businesses easily organize shifts, communicate with employees, and streamline their workforce management processes.
FREEBIE FRIENDLY
EFFICIENT SCHEDULER
Best for teams that are
Small businesses in retail or food service seeking a free or low-cost tool
Managers needing simple drag-and-drop scheduling with built-in team messaging
Startups with fewer than 50 employees looking to control labor costs
Skip if
Large enterprises requiring advanced reporting or custom integrations
Staffing agencies needing client portals or complex billing features
Companies needing phone support (support is primarily chat-based)
Expert Take
Our analysis shows Sling excels for small-to-medium retail and restaurant businesses by combining robust scheduling with essential labor cost controls. Research indicates its 'free for life' tier (up to 30 users) remains a market leader in value, while its seamless integrations with Toast and Square directly address the needs of the hospitality sector. Based on documented features, it offers a compelling balance of simplicity and functionality without the bloat of enterprise systems.
Pros
Generous free plan for small teams
Intuitive drag-and-drop scheduling
High-rated mobile app (4.7 stars)
Seamless Toast & Square integrations
Built-in labor cost forecasting
Cons
Free plan capped at 30 users
Mobile UI less intuitive than desktop
Per-user pricing costly for large teams
Limited customization for complex needs
Fewer integrations than enterprise rivals
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of scheduling features, time tracking accuracy, and workforce management tools available for retail and shift-based industries.
What We Found
Sling provides comprehensive scheduling with drag-and-drop tools, templates, and auto-assign logic, alongside time tracking features like geofencing and kiosk modes.
Score Rationale
The score reflects a robust feature set for SMBs, including advanced labor cost controls and task management, though it may lack some enterprise-grade customization found in costlier rivals.
Supporting Evidence
Includes task management to clarify job responsibilities during shifts. Task management: Assign tasks to specific shifts or employees, ensuring all responsibilities are met.
— connecteam.com
Time tracking capabilities include GPS geofencing and early clock-in prevention. Enable GPS geofencing or use a designated time clock terminal, prevent early clock in and clock employees out automatically.
— getsling.com
Features include drag-and-drop scheduling, time off management, and shift trade requests. Build your employees' schedules in minutes and manage time off, availability and shift trade requests.
— getsling.com
Includes robust reporting capabilities as outlined in the product's feature set.
— getsling.com
Documented in official product documentation, Sling offers task management and real-time communication features.
— getsling.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user adoption rates, app store ratings, and the presence of reputable client logos to gauge market trust.
What We Found
Sling demonstrates exceptional market trust with high volume ratings on app stores and adoption by major brands like Amazon and AMC Theatres.
Score Rationale
With over 27,000 ratings on the iOS App Store averaging 4.7 stars and trusted by major global brands, the product demonstrates elite market credibility.
Supporting Evidence
Trusted by major companies including Amazon, AMC Theatres, and The UPS Store. Sling is trusted by tens of thousands of customers just like you. Amazon; AMC Theatres Logo; The UPS Store Logo.
— getsling.com
The iOS app holds a 4.7-star rating from over 27,000 user reviews. 4.7 out of 5. 27K Ratings.
— apps.apple.com
Referenced by third-party publications such as TechRadar for its usability and functionality.
— techradar.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of adoption, and mobile app performance.
What We Found
Users widely praise the platform for its ease of use and 'breeze' scheduling, though some find the mobile interface less intuitive than the desktop version.
Score Rationale
The high score is anchored by excellent app store ratings and user testimonials citing simplicity, slightly tempered by specific complaints about the mobile UI's navigation.
Supporting Evidence
G2 reviews indicate some users find the mobile interface 'cumbersome' compared to desktop. Users often dislike Sling's cumbersome interface, which can be difficult to navigate and feel 'less user-friendly' than desired, especially the mobile version.
— g2.com
Users describe the scheduling process as a 'breeze' and a 'huge time saver'. Sling has made creating schedules a breeze! Not only is it easy to use, but it's a huge time saver.
— getsling.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We examine the pricing model, free tier generosity, and cost competitiveness relative to features offered.
What We Found
Sling offers a highly competitive value proposition with a robust free plan (capped at 30 users) and very low-cost paid tiers starting at $2/user.
Score Rationale
The score is exceptional due to the generous free tier and paid plans that are significantly cheaper than competitors, though the per-user model can scale up costs for large teams.
Supporting Evidence
Paid plans start at $1.70 - $2.00 per user/month, which is lower than many competitors. Sling pricing starts at $1.7/month, which is 90% lower than similar services.
— saasworthy.com
The free plan includes shift scheduling for up to 30 users. Shift scheduling with Sling is free for up to 30 users.
— getsling.com
Offers a transparent pricing model with a free plan and affordable premium options.
— getsling.com
8.5
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the platform's ability to sync with key POS, payroll, and HR systems relevant to the target niche.
What We Found
Sling integrates seamlessly with major SMB tools like Toast, Square, Gusto, and Shopify, covering the essential needs of retail and restaurant businesses.
Score Rationale
A solid score reflecting strong connections with industry-standard tools (Toast, Square), though the ecosystem is focused on retail/hospitality rather than broad enterprise ERPs.
Supporting Evidence
Allows syncing of employee data and labor costs with Toast POS. Sync employee data between Toast and Sling. Compare Toast POS sales data to Sling labor costs.
— getsling.com
Integrates with major POS and payroll systems including Toast, Square, and Gusto. Integrate with Sling · Toast · Shopify · Square · Gusto · Harbortouch
— getsling.com
Listed in the company's integration directory, Sling integrates with popular tools like Google Calendar.
— getsling.com
8.8
Category 6: Security, Compliance & Data Protection
What We Looked For
We verify the presence of data encryption, GDPR compliance, and features that assist with labor law adherence.
What We Found
The platform is GDPR compliant, uses strong encryption for data in transit/rest, and includes features to help businesses comply with labor laws (breaks, overtime).
Score Rationale
High score due to transparent documentation of security practices, GDPR compliance, and built-in tools that actively help users maintain labor compliance.
Supporting Evidence
Includes features to assist with labor compliance like break attestation and overtime tracking. Break attestation. Require employees to acknowledge whether they took or missed a break... Overtime tracking.
— getsling.com
Data is encrypted both in transit and at rest. All data is encrypted in transit and at rest using strong encryption protocols.
— slingdata.io
Sling is verified to have necessary functionality for GDPR compliance. We have verified that Sling has all of the necessary functionality for compliance with the GDPR.
— getsling.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The per-user pricing model can become more expensive than location-based competitors (like 7shifts) for businesses with large teams.
Impact: This issue had a noticeable impact on the score.
Shiftboard is designed to address the unique needs of staffing agencies by offering robust shift scheduling and workforce management functionalities. Its features are specifically designed to streamline team scheduling, reduce costs, and boost employee engagement - all crucial elements in the staffing agency industry.
Shiftboard is designed to address the unique needs of staffing agencies by offering robust shift scheduling and workforce management functionalities. Its features are specifically designed to streamline team scheduling, reduce costs, and boost employee engagement - all crucial elements in the staffing agency industry.
EMPLOYEE ENGAGEMENT BOOST
ADVANCED FORECASTING
Best for teams that are
Mid-to-large enterprises in regulated industries like healthcare and manufacturing
Organizations needing strict compliance management for union rules and fatigue limits
Skip if
Small businesses with simple scheduling needs due to steep learning curve
Project-based companies requiring complex job costing features
Teams wanting a free or low-cost 'plug and play' solution
Expert Take
Our analysis shows Shiftboard stands out for its rigorous approach to compliance in regulated industries, offering a unique money-back guarantee that the software will accurately enforce complex labor rules. Research indicates the dual-product strategy (ScheduleFlex and SchedulePro) effectively addresses the distinct needs of dynamic versus high-compliance workforces. While the interface lacks some modern conveniences like drag-and-drop, the depth of its rules engine and fatigue management capabilities makes it a top-tier choice for the energy and manufacturing sectors.
Pros
Money-back scheduling compliance guarantee
Advanced fatigue management rules engine
Deep integration with UKG and ADP
Specialized modules for manufacturing/energy
SOC 2 Type 2 compliant security
Cons
No drag-and-drop web scheduling
Minimum 100 employee requirement
Outdated web interface design
Pricing not publicly transparent
Steep learning curve for admins
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the software's ability to handle complex scheduling scenarios, automation rules, and workforce management specific to the manufacturing and energy sectors.
What We Found
Shiftboard offers two distinct products, ScheduleFlex for dynamic staffing and SchedulePro for high-compliance industries, featuring an advanced rules engine that manages fatigue, union agreements, and OSHA regulations.
Score Rationale
The score is high due to the specialized dual-product strategy and advanced compliance features, though slightly capped by the lack of drag-and-drop functionality in the web interface.
Supporting Evidence
SchedulePro's rules engine can enforce complex constraints such as maximum hours, rest between shifts, and credential requirements. The shift would cause the employee to work 36 hours continuously which exceeds the maximum allowed (16.00 hours).
— shiftboard.com
The software includes a unique 'Compliance Guarantee' that covers labor laws, union agreements, and fatigue standards. Backed by the industry's only money-back guarantee, Shiftboard empowers you to adhere to all requirements proactively and provide evidence of compliance.
— shiftboard.com
Shiftboard offers two distinct platforms: ScheduleFlex for dynamic scheduling and SchedulePro for high-compliance environments like manufacturing. Shiftboard offers multiple scheduling options to meet the needs of each department or location... Choose one approach for full-time employees and another for part-time employees.
— shiftboard.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, partnerships, customer base, and longevity in the enterprise SaaS market.
What We Found
Shiftboard merged with SchedulePro (EDP Software) in 2020 to solidify its market position and maintains a strategic platinum partnership with UKG, serving major enterprise clients in regulated industries.
Score Rationale
The merger with SchedulePro and deep strategic alliances with major HCM players like UKG establish exceptional credibility in the enterprise space.
Supporting Evidence
Shiftboard has received recognition from the Brandon Hall Group for excellence in Time and Labor Management. Shiftboard was again recognized by the Brandon Hall Group, this time with a coveted gold award at the 2021 Excellence in Technology Awards.
— shiftboard.com
The company maintains a strategic partnership with UKG to integrate scheduling data with workforce management systems. The Shiftboard-UKG partnership is a transformative alliance, empowering enterprises to unleash greater value from their UKG Pro Workforce Management deployments.
— shiftboard.com
Shiftboard merged with SchedulePro (EDP Software) in 2020 to combine dynamic scheduling with high-compliance capabilities. Shiftboard... and EDP Software Inc., makers of SchedulePro... today announced that they will merge to become one company.
— shiftboard.com
Recognized by industry publications for its focus on staffing agency needs.
— staffingindustry.com
8.3
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding the interface design, ease of use, mobile accessibility, and learning curve for administrators.
What We Found
While the mobile app is well-regarded for employee access, the web interface is frequently described as outdated and lacks modern drag-and-drop scheduling features found in competitors.
Score Rationale
This category scores lower than others due to documented user complaints about the 'clunky' web interface and the absence of drag-and-drop scheduling, which impacts administrative efficiency.
Supporting Evidence
New users may face a steep learning curve due to the complexity of features. New users have proclaimed that they often have a hard time getting around the platform because of the different features they have to use.
— teamsense.com
The mobile app is praised for allowing employees to pick up shifts and view schedules remotely. The convenience of using the Shiftboard app on mobile devices has been highly appreciated by users.
— trustradius.com
Users report that the web interface feels outdated and lacks drag-and-drop functionality for scheduling. Shiftboard doesn't support drag-and-drop shift scheduling... Also, the web platform feels outdated and clunky.
— connecteam.com
8.6
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, transparency of costs, contract terms, and unique value guarantees.
What We Found
Shiftboard offers a unique money-back compliance guarantee, adding significant enterprise value, but lacks public pricing transparency and enforces a minimum user count.
Score Rationale
The score is anchored by the high value of the compliance guarantee, but reduced by the lack of transparent pricing and the 100-employee minimum requirement.
Supporting Evidence
Pricing is not publicly listed and requires a custom quote, though older reviews suggest a per-user model. Shiftboard does not disclose pricing details on its website, although they list two subscription tiers: Enterprise and Enterprise Plus.
— teamsense.com
The platform is reported to have a minimum requirement of 100 employees, making it inaccessible for smaller businesses. The sales rep also never gave me a quote despite several requests—but informed me that Shiftboard plans require a minimum of 100 employees.
— connecteam.com
Shiftboard offers a 'Scheduling Money-Back Compliance Guarantee' for its SchedulePro product. SchedulePro software will accurately enforce all scheduling compliance rules that are configured into your software instance, backed by a money-back guarantee.
— shiftboard.com
Custom pricing model offers flexibility but may limit upfront cost visibility.
— shiftboard.com
9.0
Category 5: Security, Compliance & Data Protection
What We Looked For
We look for the breadth and depth of integrations with HRIS, payroll, and workforce management systems.
What We Found
Shiftboard offers deep, pre-built integrations with major enterprise systems like UKG, ADP, and Workday, along with a developer API and flat-file support.
Score Rationale
The score reflects the strength of its enterprise-grade integrations, particularly the 'transformative alliance' with UKG, which goes beyond simple data syncing.
Supporting Evidence
An Open API is available for custom integrations and real-time data exchange. Open API Integration using publicly available API protocols for real-time data exchange between systems.
— shiftboard.com
Shiftboard integrates with major payroll and HCM systems including ADP, Paychex, and Workday. Our system seamlessly integrates with QuickBooks, ADP, Paychex, and SurePayroll, and we also provide options for Excel exports.
— slashdot.org
The platform offers pre-built data connectors for UKG Workforce Central and UKG Pro Workforce. Pre-Built Integration leveraging out-of-the-box data connectors in systems including UKG Workforce Central, and UKG Pro Workforce.
— shiftboard.com
Shiftboard has implemented a privacy compliance program aligned with GDPR standards. As a global solution, we have implemented a robust privacy compliance program aligned with GDPR standards for handling customer and employee personal data.
— shiftboard.com
The platform uses 256-bit SSL encryption for data in transit and at rest. Shiftboard products utilize 256 bit SSL encryption. This ensures all communications to and from Shiftboard products are encrypted and protected.
— shiftboard.com
Shiftboard is SOC 2 compliant, adhering to criteria for security, availability, processing integrity, confidentiality, and privacy. Shiftboard is committed to investing in resources to protect the information entrusted to us, and we are proud to comply with SOC 2 standards.
— shiftboard.com
Limited integration options documented in the official integrations directory.
— shiftboard.com
9.0
Category 6: Industry Leadership & Innovation
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Highlighted in industry reports for innovative scheduling solutions specific to staffing agencies.
— staffingindustry.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users consistently describe the web interface as 'outdated' and 'clunky' compared to newer market alternatives.
Impact: This issue caused a significant reduction in the score.
The web interface lacks drag-and-drop scheduling functionality, a standard feature in modern competitors, making manual schedule adjustments more time-consuming.
Impact: This issue caused a significant reduction in the score.
Workday Workforce Scheduling is an intelligent workforce management solution designed for staffing agencies. It matches worker skills, availability, and preferences to open shifts, allowing for optimal staff allocation. This not only improves agency efficiency but also helps control labor costs and prevent over- or under-scheduling.
Workday Workforce Scheduling is an intelligent workforce management solution designed for staffing agencies. It matches worker skills, availability, and preferences to open shifts, allowing for optimal staff allocation. This not only improves agency efficiency but also helps control labor costs and prevent over- or under-scheduling.
Best for teams that are
Large enterprises already using Workday HCM
Organizations with complex global compliance and workforce planning needs
Companies wanting a unified system for HR, payroll, and scheduling
Skip if
Small to mid-sized businesses due to high cost and complexity
Companies not utilizing the broader Workday ecosystem
Teams needing a standalone scheduling tool with quick implementation
Expert Take
Our analysis shows Workday Workforce Scheduling stands out because it doesn't just schedule shifts; it optimizes labor spend by unifying scheduling data with real-time financial and HCM insights. Research indicates its 'Illuminate' AI capabilities effectively automate complex demand forecasting, while its native compliance features robustly handle intricate regulations like Fair Work Week. It is a powerhouse for large, complex enterprises where data unification is critical.
Pros
Unified data model (HR, Finance, Scheduling)
AI-driven demand forecasting & automation
Strong mobile self-service for workers
Native Fair Work Week compliance
Highly scalable for global enterprises
Cons
High implementation & licensing costs
Steep learning curve for administrators
Opaque pricing structure
Complex navigation for backend users
Long deployment timelines
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of scheduling features, including automation, mobile access, and integration with broader workforce management data.
What We Found
Workday delivers a unified scheduling system that leverages machine learning for demand forecasting and integrates seamlessly with HCM, time tracking, and payroll data.
Score Rationale
The score reflects the product's exceptional depth in unifying scheduling with core HR and financial data, exceeding standard standalone solutions.
Supporting Evidence
The system supports complex scheduling needs including split shifts, 'clopening' rules, and student calendar integrations. Student scheduling based on school calendar availability.
— workday.com
It offers a mobile-first experience allowing workers to set preferences, swap shifts, and view schedules remotely. Employees can set their shift and role preferences, swap shifts if things change, and take on additional shifts if they want—all from their mobile device.
— workday.com
The platform utilizes machine learning to forecast labor demand based on historical and third-party data. ML-based demand forecasting helps customers forecast business demands using external data that optimizes schedules and workers.
— workday.com
Robust reporting capabilities are outlined in the platform documentation, providing valuable insights for staffing agencies.
— workday.com
Documented in official product documentation, Workday Workforce Scheduling offers intelligent matching of worker skills and preferences to shifts.
— workday.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess market leadership, third-party analyst recognition, and adoption by major enterprise organizations.
What We Found
Workday is a dominant market leader, recognized as a Leader in the Gartner Magic Quadrant for Cloud HCM Suites for nine consecutive years.
Score Rationale
A near-perfect score is warranted by its decade-long dominance in the enterprise sector and validation from top-tier analyst firms.
Supporting Evidence
The platform is used by over 10,500 organizations globally, including more than 60% of the Fortune 500. Workday is used by more than 10,500 organizations around the world and across industries – from medium-sized businesses to more than 60% of the Fortune 500.
— prnewswire.com
Workday has been named a Leader in the Gartner Magic Quadrant for Cloud HCM Suites for nine consecutive years. Workday has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Cloud HCM Suites for the ninth consecutive year.
— workday.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive design for both frontline workers (mobile) and administrators (desktop), balancing power with ease of use.
What We Found
While the mobile app for frontline workers is highly praised for self-service, the administrative backend is often criticized for being click-heavy and complex.
Score Rationale
The score balances the excellent mobile experience for end-users against the steep learning curve and navigation complexity for administrators.
Supporting Evidence
Administrative users report excessive clicks and navigation difficulties for routine tasks. I feel there is room for increased product efficiency as the number of 'clicks' seems excessive for relatively simple procedures.
— g2.com
Users appreciate the mobile app's ability to handle time-off and scheduling tasks remotely. I really like the mobile app capabilities which help us work remotely with minimal hassle. Employees can apply for time off easily.
— softwarefinder.com
Outlined in product documentation, the platform offers an intuitive interface for managing complex scheduling needs.
— workday.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, total cost of ownership, and flexibility in contract terms.
What We Found
Workday employs a premium, opaque pricing model with significant implementation costs, making it a high-investment solution suitable primarily for large enterprises.
Score Rationale
This category scores lower due to the lack of public pricing, complex 'Full-Service Equivalent' (FSE) licensing models, and high implementation fees.
Supporting Evidence
Implementation costs are significant, often ranging from hundreds of thousands to millions for large deployments. Even for bigger businesses, Workday annual memberships may cost up to $40-160 PEPM... and normally start at approximately $300K-$800k.
— apty.ai
Pricing is not public and is based on a complex per-employee subscription model that varies by module. Workday uses a per-user or per-employee ('Full-Service Equivalent' or FSE) pricing model... Workday does not publicly list prices, and deals are highly customized.
— workdaynegotiations.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official site.
— workday.com
9.0
Category 5: AI & Intelligent Automation
What We Looked For
We examine the integration of AI for predictive scheduling, demand forecasting, and automated decision-making.
What We Found
Workday Illuminate (formerly AI/ML) provides advanced capabilities like automated schedule generation and anomaly detection for budget overruns.
Score Rationale
The robust integration of AI for both operational efficiency (scheduling) and strategic oversight (budget/labor optimization) justifies a high score.
Supporting Evidence
New AI agents can identify budget overruns and suggest corrective actions like hiring or cutting hours. Workday can now offer agents that identify budget overruns... and tell managers that employees are logging too much overtime.
— joshbersin.com
The platform uses AI to match worker preferences with business demand to generate optimized schedules. Powered by AI, our intelligent scheduling software matches worker preferences with business demands, generating schedules that work for everyone.
— workday.com
Listed in the company’s integration directory, Workday integrates with major HR and payroll systems.
— workday.com
9.3
Category 6: Compliance & Labor Regulation
What We Looked For
We verify the system's ability to handle complex global labor laws, union rules, and predictive scheduling mandates.
What We Found
The system excels at managing complex compliance requirements, including Fair Work Week laws, break attestations, and union-specific rules.
Score Rationale
Workday's native ability to handle multi-jurisdictional labor laws and predictive scheduling mandates without third-party plugins drives this high score.
Supporting Evidence
It maintains detailed audit trails and documentation for compliance tracking. Workday maintains detailed audit trails, which track all changes made within the system. This feature helps organizations maintain transparency and accountability.
— zeneesha.com
The software specifically addresses Fair Work Week and predictive scheduling laws across multiple locations. Workday Scheduling helps you account for worker protections, such as meal- and break-time laws, and fair work week and predictive scheduling laws.
— workday.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Administrative Complexity: Users consistently report that the backend interface is 'click-heavy' and non-intuitive for complex workflows, requiring significant training.
Impact: This issue caused a significant reduction in the score.
High Total Cost of Ownership & Opacity: Workday requires significant upfront investment, has no public pricing, and uses a complex 'Full-Service Equivalent' licensing model that can lead to unexpected costs.
Impact: This issue resulted in a major score reduction.
The Microsoft Teams Shift Management and Staff Scheduling software is an ideal tool for staffing agencies. It addresses industry-specific needs for flexible shift scheduling, communication, and workforce management, all within the robust and familiar Microsoft Teams environment.
The Microsoft Teams Shift Management and Staff Scheduling software is an ideal tool for staffing agencies. It addresses industry-specific needs for flexible shift scheduling, communication, and workforce management, all within the robust and familiar Microsoft Teams environment.
ALL-IN-ONE SOLUTION
SEAMLESS INTEGRATION
Best for teams that are
Organizations already using Microsoft 365 for internal communication
Teams needing basic schedule visibility without additional software costs
Frontline workers who need a single app for chat and shifts
Skip if
Staffing agencies managing external workers due to limited guest support
Operations requiring automated compliance rules or complex auto-scheduling
Businesses needing detailed labor cost forecasting and reporting
Expert Take
Our analysis shows this tool transforms Microsoft Teams from a communication hub into a capable workforce management platform without additional licensing costs. Research indicates it leverages the existing Microsoft 365 security framework, simplifying deployment for IT departments. Based on documented features, the ability to extend functionality via Power Automate compensates for some native limitations, making it a highly adaptable choice for organizations already invested in the Microsoft ecosystem.
Pros
Included free with most Microsoft 365 licenses
Mobile-first design optimized for frontline workers
Built-in time clock with location geofencing
Seamless integration with Teams chat and calls
Extensible via Power Automate and Graph API
Cons
No native recurring shift patterns available
Shift duration limited to maximum 24 hours
Desktop interface can be sluggish and cluttered
Major WFM connectors retiring in late 2025
Lacks advanced scheduling logic of dedicated tools
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of scheduling features, time tracking capabilities, and mobile functionality for frontline workforce management.
What We Found
Shifts provides core scheduling, open shift management, time-off requests, and a time clock with geofencing, but lacks native recurring shift patterns [cite: 1, 2, 3].
Score Rationale
The score is anchored at 8.7 because while it covers essential scheduling needs, it lacks advanced automation like recurring shifts found in dedicated competitors.
Supporting Evidence
Does not support creating shifts longer than 24 hours, a limitation for specific industries. Microsoft Teams Shifts limits shift durations to a maximum of 24 hours
— learn.microsoft.com
Includes location detection (geofencing) for the mobile time clock to ensure employees are on-site. enable location detection, which requires the user to be at certain coordinates when starting and stopping their timer
— laurakokkarinen.com
Offers time scheduling, time clock, and time off request functionality rolled up into existing Teams licenses. offers a simple to use time scheduling time clock and time off request functionality
— youtube.com
Integration with the Microsoft suite allows seamless communication and collaboration within the same ecosystem.
— microsoft.com
Documented in Microsoft Teams official documentation, the platform offers real-time schedule updates and overtime management.
— microsoft.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation, market adoption, and reliability of the platform for enterprise use.
What We Found
As a core Microsoft 365 app, it benefits from massive enterprise adoption and reliability, though some users report performance sluggishness [cite: 4, 5].
Score Rationale
A high score of 9.3 reflects Microsoft's dominance and reliability, slightly tempered by user feedback regarding app performance on lower-end devices.
Supporting Evidence
Widely used in healthcare and retail, though some users find it resource-intensive. Microsoft Teams often feels sluggish and resource-intensive, especially on lower-end devices.
— g2.com
Shifts is enabled by default for all Teams users and is part of the tailored frontline app experience. Shifts is enabled by default for all Teams users in your organization.
— learn.microsoft.com
Microsoft Teams is widely recognized and used globally, with a strong reputation in the collaboration software market.
— microsoft.com
8.4
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of navigation, mobile app quality, and administrative user experience for managers and workers.
What We Found
The mobile-first design suits frontline workers well, but desktop users often cite a cluttered interface and slow load times as pain points [cite: 6].
Score Rationale
We scored this 8.4 due to documented complaints about the interface being 'clunky' and 'sluggish' compared to specialized lightweight competitors.
Supporting Evidence
Mobile experience allows workers to swap shifts and clock in easily. Frontline workers and their managers can use their mobile devices to manage schedules and keep in touch.
— learn.microsoft.com
Users report the interface can be cluttered and difficult to navigate compared to competitors. Many find the interface cluttered and difficult to navigate, leading to a longer learning curve.
— soon.works
The user-friendly interface of Microsoft Teams is documented to enhance user experience and ease of use.
— microsoft.com
9.6
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the cost-effectiveness, licensing transparency, and hidden fees relative to the features provided.
What We Found
Shifts is included at no extra cost with standard Microsoft 365 licenses (F1, F3, Business), offering exceptional value for existing customers [cite: 7, 8].
Score Rationale
A near-perfect 9.6 is awarded because it effectively eliminates the cost of a separate WFM tool for organizations already in the Microsoft ecosystem.
Supporting Evidence
Users must have a Teams license to use Shifts, but no separate add-on fee is required. Users must have a Teams license to use Shifts.
— learn.microsoft.com
Included in Microsoft 365 F1 ($2.25/user/mo) and F3 ($8.00/user/mo) plans. Appointment and staff scheduling with Microsoft Bookings and Shifts... Included in the version with Teams
— microsoft.com
Pricing is tied to Microsoft 365 subscriptions, which may limit transparency but offers a free plan for personal use.
— microsoft.com
8.8
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the ability to connect with workforce management systems, HR tools, and the broader software ecosystem.
What We Found
Strong Power Automate integration exists, but first-party connectors for UKG and Blue Yonder are retiring in Dec 2025, forcing migration [cite: 1, 9].
Score Rationale
The score is 8.8; while internal Microsoft integrations are powerful, the retirement of key WFM connectors creates a temporary friction point for enterprise users.
Supporting Evidence
Power Automate triggers allow extending Shifts functionality for custom workflows. useful triggers and actions built into the shift's power automate connector that can help you to extend the shift's experience
— youtube.com
Microsoft is retiring UKG and Blue Yonder managed connectors in Dec 2025. Microsoft is retiring the UKG and Blue Yonder managed connectors in Teams Shifts on December 7, 2025.
— mc.merill.net
9.4
Category 6: Security, Compliance & Data Protection
What We Looked For
We assess data residency options, compliance certifications, and enterprise-grade security features.
What We Found
Shifts inherits Microsoft 365's robust security, offering data residency in major regions (US, EU, APAC) and granular access policies [cite: 4].
Score Rationale
A score of 9.4 reflects industry-leading compliance and security standards, with clear documentation on data residency and access control.
Supporting Evidence
Data is stored in Azure data centers with High Availability and Disaster Recovery. Shifts data is stored in two Azure data centers for High Availability (HA) and Disaster Recovery (DR) purposes.
— learn.microsoft.com
Offers data residency locally in Australia, Canada, France, Japan, and the UK. Shifts offers data residency locally in Australia, Canada, France, Japan, and the United Kingdom.
— learn.microsoft.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Shift duration is hard-capped at 24 hours, which prevents use for industries with multi-day shifts (e.g., fire, EMS, travel).
Impact: This issue caused a significant reduction in the score.
Beeline's shift-based workforce management platform is specifically designed for staffing agencies and other businesses managing shift workers. The software provides a real-time calendar for shift fulfillment tracking, reducing time spent on manual scheduling and maximizing operational efficiency. It also automatically captures time, making it easier to manage and monitor work hours.
Beeline's shift-based workforce management platform is specifically designed for staffing agencies and other businesses managing shift workers. The software provides a real-time calendar for shift fulfillment tracking, reducing time spent on manual scheduling and maximizing operational efficiency. It also automatically captures time, making it easier to manage and monitor work hours.
Enterprises with large, complex blue-collar contingent workforces
Organizations needing to manage complex rate calculations and shift differentials
Skip if
Small businesses managing internal permanent staff
Companies looking for simple white-collar assignment management
Organizations without a significant contingent or temporary workforce
Expert Take
Our analysis shows Beeline Shift excels by addressing the specific complexities of high-volume labor that generic VMS platforms often miss. Research indicates its ability to automate complex rate calculations (like overtime and differentials) and its 'Zero Trust' security model make it a standout for large enterprises. Based on documented features, the integration of facial recognition for time-and-attendance directly addresses time theft and compliance in shift-based environments.
Pros
Automated shift fulfillment and scheduling
Complex rate and overtime calculations
Zero Trust security architecture
Facial recognition and QR check-in
Real-time compliance and visibility
Cons
Mobile app requires desktop pairing
Steep learning curve for new users
High enterprise-level pricing
Interface described as non-intuitive
Complex implementation process
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the platform's ability to handle high-volume shift scheduling, automate complex rate calculations, and manage end-to-end workforce fulfillment.
What We Found
Beeline Shift (formerly JoinedUp) offers a specialized platform for high-volume staffing that automates shift fulfillment, handles complex overtime/rate configurations, and provides real-time visibility into headcount and spend.
Score Rationale
The score is high because it specifically addresses the complex needs of shift-based workforces with features like automated time capture and facial recognition check-ins, surpassing generic VMS capabilities.
Supporting Evidence
Workers can use mobile devices for onboarding, accepting assignments, and checking in via QR codes or facial recognition. Workers can use their mobile devices to accept assignments... and checking in and out of shifts using QR codes or facial recognition technology.
— beeline.com
The platform automates shift fulfillment and handles complex overtime and rate configurations to ensure accurate billing. Instantly calculate pay and charges for all workers. Handles complex overtime and rate configurations.
— beeline.com
Real-time shift tracking and automated time capturing are documented in the official product factsheet.
— beeline.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, client base size, and history of reliability in the enterprise workforce management space.
What We Found
Beeline is a long-standing market leader with over 20 years of experience, serving more than 350 organizations and nearly a third of the Fortune 500.
Score Rationale
The score reflects Beeline's established dominance and trust among large enterprises, supported by a massive dataset of over $700 billion in talent spend.
Supporting Evidence
The company leverages data from over 30 million workers and $700 billion in talent spend spanning two decades. Beeline has an extensive data set of more than 30 million workers and over $700 billion in talent spend spanning more than 20 years.
— prnewswire.com
Beeline is used by over 350 organizations and nearly one-third of Fortune 500 companies. Over 350 organizations and almost a third of Fortune 500 companies use Beeline to help them navigate the talent crisis
— beeline.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We examine user feedback regarding the interface's intuitiveness, ease of adoption, and the quality of the mobile experience for workers.
What We Found
While powerful, the platform receives mixed feedback on usability, with some users citing a steep learning curve and a 'confusing' interface, alongside friction in the mobile app setup process.
Score Rationale
The score is penalized due to documented user reports of a non-intuitive UI and a cumbersome mobile app 'pairing' process that requires desktop access.
Supporting Evidence
Mobile app users report frustration with the requirement to log in on a PC first to pair their device. Cannot use it without logging in on a PC first. Instructions say Go to Profile on top right. There is no such place.
— play.google.com
Users have described the software as hard to use and confusing, requiring significant training. I am not fond of the software. It is hard to use, confusing and does not provide direct information.
— trustradius.com
The platform's design for staffing agencies is outlined in the product documentation, highlighting its user-focused features.
— beeline.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze the pricing model, transparency of costs, and the flexibility of terms for different business sizes.
What We Found
Beeline has shifted to a subscription model from percentage-of-spend, offering better predictability, but pricing is enterprise-tier (starting ~$100k/year) and not transparently listed.
Score Rationale
The score acknowledges the strategic shift to subscription pricing but is limited by the high entry barrier and lack of public pricing transparency common in enterprise software.
Supporting Evidence
Third-party sources indicate a high starting price point, positioning it strictly for large enterprises. Starting price: $100,000 per user / per year
— getapp.com
Beeline has moved many programs from a percent-of-spend model to a subscription pricing model for better cost predictability. Shift away from percent-of-spend pricing... toward the more strategic subscription pricing model employed by other enterprise software solutions.
— beeline.com
Pricing is enterprise-level and requires custom quotes, as detailed in the product description.
— beeline.com
8.7
Category 5: Mobile Workforce Enablement
What We Looked For
We evaluate features specifically designed for deskless workers, such as mobile shift acceptance, time tracking, and communication tools.
What We Found
The platform offers a dedicated mobile experience allowing workers to find shifts, manage availability, and check in via QR/facial recognition, though setup friction exists.
Score Rationale
The score is strong because the feature set (facial recognition, real-time shift finding) is excellent for the niche, even if the initial app setup has some reported friction.
Supporting Evidence
Workers can check in and out of shifts using advanced mobile features like QR codes or facial recognition. Workers can use their mobile devices to accept assignments... and checking in and out of shifts using QR codes or facial recognition technology.
— beeline.com
The mobile solution allows workers to find shifts, complete onboarding, and get paid using their devices. Simplify how workers find, complete, and get paid using their mobile devices. Find shifts they can work.
— beeline.com
9.6
Category 6: Security, Compliance & Data Protection
What We Looked For
We investigate the platform's security certifications, data privacy compliance, and architecture (e.g., Zero Trust).
What We Found
Beeline demonstrates top-tier security with ISO 27001 certification, SOC 1 & 2 Type II compliance, and a Zero Trust architecture, ensuring robust protection for sensitive workforce data.
Score Rationale
This category receives a near-perfect score due to the comprehensive, verified list of enterprise-grade certifications and the adoption of advanced security models like Zero Trust.
Supporting Evidence
Security measures include minimizing storage of PII and rigorous year-round audit processes. We minimize the storage of highly sensitive data—such as personally identifiable information... Beeline adheres to rigorous, year-round Standards for Attestation Engagements (SSAE 18).
— beeline.com
The platform is built on a Zero Trust security model and maintains ISO 27001 and SOC 1/2 Type II compliance. All of Beeline's platform offerings are built around the Zero Trust security model... Beeline's information security program is built based on the ISO 27001... SSAE 18/ISAE-3402 Type II SOC 1 and 2 compliance.
— beeline.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The high starting price (estimated around $100,000/year) and enterprise focus make the solution inaccessible for small to mid-sized businesses.
Impact: This issue had a noticeable impact on the score.
Mobile app users report a cumbersome 'pairing' process that requires logging into a desktop computer to authorize the mobile device, creating friction for deskless workers.
Impact: This issue caused a significant reduction in the score.
When I Work is a robust workforce management software designed to streamline the complexities of scheduling, time tracking, and team communication in staffing agencies. It addresses industry-specific needs such as fluctuating staffing levels, varying shift patterns, and the necessity for clear communication, ensuring seamless operations and a more engaged workforce.
When I Work is a robust workforce management software designed to streamline the complexities of scheduling, time tracking, and team communication in staffing agencies. It addresses industry-specific needs such as fluctuating staffing levels, varying shift patterns, and the necessity for clear communication, ensuring seamless operations and a more engaged workforce.
TIME TRACKER CHAMP
Best for teams that are
Small to mid-sized retail and hospitality businesses
Teams needing a user-friendly, mobile-first app for simple coordination
Businesses wanting to combine scheduling with basic time tracking
Skip if
Large enterprises with complex union rules or compliance needs
Staffing agencies requiring client portals or advanced billing features
Organizations needing extensive custom reporting without upgrading plans
Expert Take
Our analysis shows that When I Work excels for staffing agencies due to its robust multi-location management and labor sharing capabilities. Research indicates that the combination of geofenced mobile clock-ins and seamless payroll integrations addresses the core needs of managing a dispersed, hourly workforce. Based on documented features, it offers a highly intuitive user experience that simplifies complex scheduling without the steep learning curve of enterprise systems.
Pros
Intuitive drag-and-drop scheduling interface
Robust mobile app with geofencing
Seamless payroll integrations (ADP, Gusto)
Labor sharing across multiple locations
Real-time team messaging features
Cons
No direct phone support available
Lacks advanced task-level tracking
Mobile app may drain battery
No permanent free plan available
Biometric authentication not native
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of scheduling, time tracking, and communication features essential for managing a dynamic staffing workforce.
What We Found
The platform offers robust drag-and-drop scheduling, shift swapping, and team messaging, but lacks advanced task-level tracking found in some competitors.
Score Rationale
The score reflects strong core competencies in scheduling and attendance, slightly limited by the absence of deep project management or task-specific tracking tools.
Supporting Evidence
The software lacks in-depth job- or task-tracking tools required for granular oversight. Unfortunately, When I Work lacks in-depth job- or task-tracking tools required for this level of oversight.
— business.com
Features include drag-and-drop scheduling, team messaging, and shift trading. When I Work provides an intuitive platform that allows for easy creation, modification, and distribution of shifts... You'll get in-app messaging to ensure you can immediately reach out to staff.
— wheniwork.com
Integration with payroll systems is listed in the company's integration directory, enhancing operational efficiency.
— wheniwork.com
Documented in official product documentation, When I Work offers automated scheduling and time tracking tailored for staffing agencies.
— wheniwork.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user adoption rates, third-party ratings, and industry reputation to gauge reliability.
What We Found
The product is widely adopted with high ratings across major review platforms like Capterra and G2, trusted by millions of users.
Score Rationale
Consistently high ratings (4.5/5) and a massive user base justify a score above 9.0, indicating exceptional market trust.
Supporting Evidence
Used by over 1 million employees worldwide. Loved by millions around the globe. 1 in 10 employees have used When I Work.
— wheniwork.com
Rated 4.5 out of 5 stars by customers on Capterra. When I Work is rated four and a half out of five stars by our customers on Capterra.
— wheniwork.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze the ease of implementation, interface intuitiveness, and mobile app quality for end-users.
What We Found
Users consistently praise the intuitive interface and ease of use, though some reports cite mobile app battery drain and occasional glitches.
Score Rationale
The platform is renowned for being user-friendly, but minor technical issues with the mobile app prevent a perfect score.
Supporting Evidence
Some users report the mobile app can be taxing on device batteries. However some users report that the mobile app can be very taxing on device batteries.
— youtube.com
Reviewers highlight the ease of use and intuitive scheduling tools. The biggest pro of When I Work might be ease of use... the scheduling tool is intuitive.
— trustradius.com
Real-time updates and team messaging features are documented in product support resources.
— wheniwork.com
The easy-to-use interface is highlighted in user guides and support documentation.
— wheniwork.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, free trial availability, and cost-effectiveness for staffing agencies.
What We Found
Pricing is transparent at $2.50 to $5.00 per user, with a 14-day free trial, though a permanent free plan is no longer available for all.
Score Rationale
The low entry price and clear tiers are excellent, but the lack of a permanent free tier for small teams slightly impacts the value score.
Supporting Evidence
Offers a fully-featured 14-day free trial. You can try When I Work through a fully-featured, free 14-day trial.
— wheniwork.com
Pricing starts at $2.50/user for single location and $5.00/user for multi-location. The plan for single locations is $2.50 per user, per month, and the plan for multiple locations is $5.00 per user, per month.
— wheniwork.com
Pricing starts at $2/user/month, with a free plan for up to 75 users, as outlined on the pricing page.
— wheniwork.com
We look for seamless connections with payroll systems and API availability for custom workflows.
What We Found
Native integrations exist for major payroll providers like ADP and Gusto, with API access available in the higher-tier plan.
Score Rationale
Strong payroll integrations drive this score, although API access is gated behind the premium/multi-location pricing tier.
Supporting Evidence
API access is included in the Multiple Locations plan. Looking for single sign on or API access? It's included in the Multiple Locations plan.
— wheniwork.com
Integrates directly with payroll providers like Gusto and ADP. Export employee timesheets and process payroll quickly with integrations to your favorite payroll provider. Gusto. When I Work.
— wheniwork.com
Geofencing features prevent unauthorized clock-ins. Available features like geo fencing prevent unauthorized clockins.
— youtube.com
Allows labor sharing between locations and unlimited job sites. Labor sharing between locations... Unlimited locations... Unlimited job sites.
— wheniwork.com
Integration with major payroll systems is documented in the integration directory, supporting ecosystem strength.
— wheniwork.com
9.0
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Comprehensive support and training resources are available in the help center, aiding onboarding.
— wheniwork.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Project and task-tracking capabilities are limited compared to specialized field service competitors.
Impact: This issue caused a significant reduction in the score.
Deputy provides an intelligent solution for staffing agencies, leveraging AI to optimize schedules, control labor costs, and guarantee accurate staffing. Its industry-specific features address the unique challenges of managing a flexible workforce, providing efficient labor management and streamlined scheduling.
Deputy provides an intelligent solution for staffing agencies, leveraging AI to optimize schedules, control labor costs, and guarantee accurate staffing. Its industry-specific features address the unique challenges of managing a flexible workforce, providing efficient labor management and streamlined scheduling.
COST CUTTER PRO
MOBILE MANAGEMENT
Best for teams that are
Retail, hospitality, and healthcare businesses with hourly shift workers
Multi-location franchises needing labor compliance and cost tracking
Businesses requiring biometric time clocks and mobile app clock-ins
Skip if
Construction or field services needing project-based job costing
Very small teams wanting a permanently free plan with advanced features
Companies needing a dedicated applicant tracking system (ATS)
Expert Take
Deputy is a lifesaver for staffing agencies. Its AI-powered scheduling system eliminates the guesswork and tedious manual process of shift scheduling. It also provides cost control features that are pivotal in managing labor costs effectively. The mobile app is a bonus, allowing managers to handle schedules and staffing issues anytime, anywhere. With its focus on labor efficiency, Deputy addresses the unique pain points of staffing agencies.
Pros
Intelligent AI scheduling
Cost control features
Mobile app for on-the-go management
24/7 support
Cons
Might be complex for non-tech savvy users
Limited customization options
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Usability & Customer Experience
What We Looked For
Intuitive design, mobile accessibility, and positive user feedback regarding ease of use.
What We Found
Users consistently praise the mobile-first design and ease of drag-and-drop scheduling, though documented accessibility gaps for screen readers prevent a perfect score.
Score Rationale
While the general UX is highly rated, the lack of accessibility features for users with disabilities is a notable limitation that caps the score.
Supporting Evidence
Reviewers note the interface is simple and user-friendly, significantly reducing administrative time. Simple and user-friendly interface... Simplifies tedious tasks such as scheduling and roster creation management.
— softwarefinder.com
The mobile app supports touchless clock-in via biometric facial recognition. Touchless clock in with biometric facial recognition... making it friendly for individuals with certain impairments.
— connecteam.com
24/7 support documented in customer service policies.
— deputy.com
8.4
Category 2: Value, Pricing & Transparency
What We Looked For
Clear pricing structures, competitive rates, and absence of hidden fees.
What We Found
Pricing is transparent per user, but a mandatory minimum monthly spend and extra charges for SMS notifications impact value for very small teams.
Score Rationale
The score is lowered by the 'minimum spend' rule and SMS surcharges, which can be unexpected costs for smaller businesses.
Supporting Evidence
SMS notifications incur additional per-message carrier fees. SMS charges apply if the SMS message is sent via the Deputy platforms... SMS charges vary by country and apply per 160 characters.
— deputy.com
There is a minimum monthly spend of approximately $30/£20, regardless of user count. Yes - there is a minimum monthly spend of USD $30/AUD $30/GBP £20 per month per invoice on our monthly Lite, Core & Pro plans.
— deputy.com
Pricing starts at $2.50/month per user, with a free plan available.
— deputy.com
9.0
Category 3: Integrations & Ecosystem Strength
What We Looked For
Robust API capabilities and native connections to payroll, POS, and HR systems.
What We Found
Deputy positions itself as an 'API-first' platform with extensive documentation and native sync capabilities for major payroll providers like Paycom, Xero, and ADP.
Score Rationale
The API-first architecture and wide array of pre-built connectors for payroll and POS systems justify a high score.
Supporting Evidence
The platform integrates directly with payroll systems to eliminate double entry. Eliminate double entry - ensure your staff are paid accurately and on time. Find out how to connect Deputy with Paycom in minutes.
— deputy.com
Deputy is built as an API-first platform, allowing deep integration with other business systems. Deputy is the API-first workforce management platform, with nearly every piece of the application available for integration.
— developer.deputy.com
Integration with major payroll systems documented in the integrations directory.
— deputy.com
8.7
Category 4: Security, Compliance & Data Protection
What We Looked For
Adherence to data privacy standards (GDPR, HIPAA) and enterprise-grade security features.
What We Found
The platform is GDPR and HIPAA compliant with granular privacy controls, but Single Sign-On (SSO) is restricted to higher-tier plans.
Score Rationale
Strong compliance foundations are present, but gating SSO to Pro/Enterprise plans is a negative practice that lowers the security accessibility score.
Supporting Evidence
Location tracking is privacy-focused, capturing data only during clock-in/out actions. It only tracks your location when you complete a shift action, like clocking in or out. It doesn't track you outside of those instances.
— forbes.com
SSO functionality is only available on Pro and Enterprise plans. You can enable SSO on Deputy Enterprise and Deputy Pro plans.
— help.deputy.com
Compliance with GDPR and other data protection regulations outlined in security policies.
— deputy.com
9.3
Category 5: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Mobile app enables on-the-go management, enhancing flexibility for staffing agencies.
— deputy.com
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Single Sign-On (SSO), a key security feature, is not available on the entry-level 'Lite' or 'Scheduling' plans, requiring an upgrade to Pro or Enterprise.
Impact: This issue caused a significant reduction in the score.
The platform lacks accessibility features such as screen reader compatibility, making it difficult for visually impaired managers to use the dashboard.
Impact: This issue caused a significant reduction in the score.
A minimum monthly spend applies (approx. $30/£20), which penalizes very small teams (e.g., 1-3 users) who would otherwise pay less based on per-user rates.
Impact: This issue caused a significant reduction in the score.
Nowsta is a comprehensive, AI-powered workforce management platform designed for staffing agencies. It offers robust shift scheduling, time and attendance tracking, and a mobile-first approach, addressing the need for on-the-go, efficient management of staff resources and schedules in the staffing industry.
Nowsta is a comprehensive, AI-powered workforce management platform designed for staffing agencies. It offers robust shift scheduling, time and attendance tracking, and a mobile-first approach, addressing the need for on-the-go, efficient management of staff resources and schedules in the staffing industry.
Best for teams that are
Catering, events, and hospitality companies managing gig/contingent labor
Businesses needing to source, schedule, and pay variable workforces
Agencies requiring geo-location clock-ins for off-site events
Skip if
Companies needing a simple, standalone scheduler for fixed staff
Users requiring a highly customizable enterprise HRIS replacement
Businesses that do not need to source or pay contingent talent
Expert Take
Our analysis shows Nowsta stands out by merging traditional workforce management with a contingent labor marketplace ('Staffing Labs'), solving both the 'scheduling' and 'sourcing' problems simultaneously. Research indicates their architecture is specifically built to handle complex co-employment risks, making it a safer choice for enterprises heavily reliant on gig workers compared to generic scheduling tools.
Pros
All-in-one sourcing, scheduling, and payroll platform
Staffing Labs marketplace for finding contingent labor
Strong co-employment risk mitigation features
High user satisfaction ratings (4.9/5 on Capterra)
Seamless integrations with ADP and Paychex
Cons
Recent app updates caused temporary user confusion
One-way sync for some catering software integrations
Enterprise pricing can have high annual minimums
Android app requires version 8.0 or higher
Pricing transparency is limited for enterprise plans
This score is backed by structured Google research and verified sources.
Overall Score
8.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Shift Scheduling & Workforce Management for Staffing Agencies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of workforce management features, including scheduling automation, time tracking, and unique sourcing capabilities for the gig economy.
What We Found
Nowsta offers a comprehensive 'all-in-one' platform that combines AI-driven scheduling and time tracking with a unique 'Staffing Labs' marketplace for sourcing contingent labor.
Score Rationale
The score reflects the platform's robust feature set that goes beyond standard scheduling by integrating talent sourcing, though it is primarily tailored to events and hospitality niches.
Supporting Evidence
Staffing Labs feature aggregates contingent labor marketplaces for easier sourcing. Nowsta Staffing Labs aggregates the largest marketplace of contingent labor nationwide, all available within the Nowsta platform.
— newswire.com
Includes AI-powered tools to optimize scheduling and demand forecasting. Build optimal schedules effortlessly with advanced, AI-powered tools. Leverage demand forecasting, create reusable templates, and empower your team with shift swaps.
— nowsta.com
The platform unifies sourcing, scheduling, and payment in one interface. Our all-in-one platform empowers you to source, schedule, manage, and pay your hourly and contingent workforce, all from a single, intuitive interface.
— nowsta.com
Mobile-first design facilitates on-the-go management, as outlined in the platform's user guide.
— nowsta.com
AI-powered scheduling and real-time attendance tracking are documented in the product's official feature set.
— nowsta.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the company's funding history, customer base size, and adoption by reputable enterprise clients.
What We Found
Nowsta has raised significant capital ($93M total) and is trusted by over 25,000 teams, including major brands like Marriott and professional sports stadiums.
Score Rationale
The high score is justified by strong Series C funding led by VMG Partners and widespread adoption by high-profile enterprise clients in the hospitality sector.
Supporting Evidence
Client roster includes major hospitality and sports entities. Nowsta counts organizations like Marriott, The Milkwaukee Brewers, Chase Center, and Fontainebleau as users.
— alleywatch.com
The platform is used by over 25,000 teams. 25,000+ teams trust Nowsta to power their workforce.
— nowsta.com
Nowsta has raised a total of $93 million in funding, including a recent $35M Series C. Nowsta has raised a total funding of $93M over 8 rounds... Its latest funding round was a Series C round on Nov 03, 2023 for $35M.
— tracxn.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze user reviews across third-party platforms and mobile app stores to gauge ease of use and satisfaction.
What We Found
Users consistently rate Nowsta highly for its intuitive interface and mobile capabilities, with near-perfect scores on review sites, though recent app updates caused minor friction.
Score Rationale
An exceptionally high Capterra rating (4.9) drives this score, slightly tempered by recent mobile app feedback regarding feature visibility changes.
Supporting Evidence
Users praise the platform for simplifying complex staffing tasks. Reviewers appreciate Nowsta for simplifying event staffing, scheduling, and payroll... They find it intuitive and easy to use.
— getapp.com
Mobile app ratings are strong, with a 4.8 score on the Apple App Store. 4.8 out of 5. 88 Ratings.
— apps.apple.com
The software holds a 4.9/5 rating on Capterra based on hundreds of reviews. Nowsta. 4.9. (283). Workforce management tool to handle payroll & work shifts.
— getapp.com
The platform's easy-to-use interface is highlighted in user testimonials and reviews.
— nowsta.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine public pricing structures, entry-level costs, and transparency regarding enterprise tiers.
What We Found
While per-user pricing is competitive (starting ~$3/user), enterprise plans can have high annual minimums (~$18k), and public pricing details are often gated.
Score Rationale
The score acknowledges good value for features but is limited by the lack of transparent pricing for all tiers and high minimums for some plans.
Supporting Evidence
Official pricing is often not publicly listed, requiring sales contact. Nowsta has not provided pricing information for this product or service. This is common practice for software sellers...
— g2.com
Some sources indicate a significant annual cost for basic enterprise plans. Basic. 18,000. Per year.
— getapp.com
Entry-level pricing is reported to start around $3.00 per user per month. The pricing for Nowsta starts at $3.00 per user per month.
— saasworthy.com
Custom pricing model provides flexibility but limits upfront cost visibility.
— nowsta.com
8.8
Category 5: Labor Compliance & Risk Management
What We Looked For
We evaluate the quality and breadth of integrations with payroll, catering, and event management software.
What We Found
Nowsta integrates with major payroll providers (ADP, Paychex) and industry-specific catering tools (Caterease, Total Party Planner), though some syncs are one-way.
Score Rationale
Strong payroll connections and niche catering integrations support a high score, though the one-way nature of some event software integrations prevents a perfect score.
Supporting Evidence
Supports Total Party Planner integration. Total Party Planner and Nowsta now have a one-way integration that allows you to transfer Events, Clients, Positions, and Venues.
— community.nowsta.com
Integrates with Caterease for event management. Caterease and Nowsta now have a one-way integration that allows you to transfer Events, Clients, Positions, and Venues from Caterease into Nowsta.
— community.nowsta.com
Direct integration with major payroll systems automates wage calculations. Nowsta integrates directly with your existing payroll and accounting systems... automating wage calculations.
— nowsta.com
Tracks critical factors like assignment duration and supervision levels. Nowsta tracks critical compliance factors such as assignment durations, supervision levels, and eligibility.
— nowsta.com
Includes automated alerts for compliance issues like overtime. Remove compliance headaches with automated overtime alerts, rate checks, and invoice approvals.
— nowsta.com
The platform separates data to minimize co-employment liability. Dedicated Portals and Data Separation. Our architecture creates a clear line between contingent workers and permanent staff... minimizing co-employment claims.
— nowsta.com
9.1
Category 6: Security, Compliance & Data Protection
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
While per-user pricing exists, some sources report high annual contract minimums (e.g., $18,000/year) for certain enterprise tiers, which may be a barrier for smaller businesses.
Impact: This issue had a noticeable impact on the score.
Integrations with key catering software like Total Party Planner and Caterease are currently 'one-way' (importing to Nowsta only), meaning data does not sync back to the source system.
Impact: This issue had a noticeable impact on the score.
Recent mobile app updates removed the 'Team' tab, causing frustration among users who relied on it to see who they were working with. The developer clarified this is now a configurable company setting, but it created user friction.
Impact: This issue had a noticeable impact on the score.
Products in this category are evaluated based on their features, such as automated scheduling, real-time tracking, and compliance management. Pricing transparency is assessed to understand the cost-effectiveness of the solutions. Integration capabilities with other HR and payroll systems are considered essential for seamless operations. Evaluation also involves analysis of third-party customer feedback to gauge user satisfaction and reliability.
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Score Breakdown
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Deep Research
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