In exploring the best work order platforms for schools and campuses, market research indicates a growing demand for solutions that streamline operations and enhance communication. Customer review analysis shows common patterns, particularly highlighting the importance of user-friendly interfaces and mobile accessibility. For instance, SchoolDude consistently earns high marks in customer reviews for its robust ticketing system and intuitive navigation, making it a favorite among educational institutions. On the other hand, a platform like Dude Solutions often appears in industry roundups, recognized for its comprehensive reporting features, which many users find invaluable for tracking maintenance requests. Data indicates that approximately 70% of users prioritize platforms that offer integration with existing systems, emphasizing that connectivity is essential for effective implementation. While some platforms boast extensive customization options, expert evaluations consistently point to the fact that simplicity often trumps complexity—most schools prefer straightforward solutions that minimize training time.In exploring the best work order platforms for schools and campuses, market research indicates a growing demand for solutions that streamline operations and enhance communication. Customer review analysis shows common patterns, particularly highlighting the importance of user-friendly interfaces and mobile accessibility.In exploring the best work order platforms for schools and campuses, market research indicates a growing demand for solutions that streamline operations and enhance communication. Customer review analysis shows common patterns, particularly highlighting the importance of user-friendly interfaces and mobile accessibility. For instance, SchoolDude consistently earns high marks in customer reviews for its robust ticketing system and intuitive navigation, making it a favorite among educational institutions. On the other hand, a platform like Dude Solutions often appears in industry roundups, recognized for its comprehensive reporting features, which many users find invaluable for tracking maintenance requests. Data indicates that approximately 70% of users prioritize platforms that offer integration with existing systems, emphasizing that connectivity is essential for effective implementation. While some platforms boast extensive customization options, expert evaluations consistently point to the fact that simplicity often trumps complexity—most schools prefer straightforward solutions that minimize training time. And let’s be honest, no one wants to spend their afternoon deciphering a complicated interface when they could be enjoying a well-deserved coffee break, right? Interestingly, industry reports show that nearly 60% of schools report being more satisfied with their maintenance operations after implementing a dedicated work order platform. Brands like Maintenance Connection have been praised for their solid construction quality and comprehensive service management tools, which may support long-term operational success. Additionally, it’s worth noting that many users frequently mention the importance of responsive customer support—after all, who hasn’t found themselves in a bind needing immediate assistance? In a world where technology is ever-evolving, finding a reliable work order platform could be the difference between a chaotic campus and one that runs like a well-oiled machine.
Brightly's Facility Management Software is an ideal choice for educational institutions owing to its tailored solutions for managing and completing work orders. The software addresses the industry-specific needs of schools and campuses by providing a user-friendly platform for handling facilities, budgets, and maintenance tasks.
Brightly's Facility Management Software is an ideal choice for educational institutions owing to its tailored solutions for managing and completing work orders. The software addresses the industry-specific needs of schools and campuses by providing a user-friendly platform for handling facilities, budgets, and maintenance tasks.
24/7 SUPPORT
CUSTOMIZABLE FEATURES
Best for teams that are
Large K-12 districts or universities requiring robust asset tracking and energy management
Institutions needing a comprehensive suite for capital planning and event management
Skip if
Small schools with limited budgets due to high implementation and subscription costs
Teams wanting a modern, simple interface with a short learning curve
Organizations that do not need complex features like predictive maintenance
Expert Take
Our analysis shows that Brightly stands out not just as a CMMS, but as a strategic asset management platform backed by the immense resources of Siemens. Research indicates that while the interface can be complex, the 'legendary' support and enterprise-grade security (SOC 2, ISO 27001) make it a safe, scalable choice for government and education sectors. Based on documented features, its ability to bridge daily maintenance with long-term capital planning is a key differentiator.
Pros
Backed by Siemens ($1.5B+ acquisition)
SOC 2 Type 2 & ISO 27001 certified
Legendary support team highly rated
Comprehensive lifecycle & capital planning
Offline-capable mobile app for technicians
Cons
System reported to freeze/load slowly
Steep learning curve for beginners
Opaque pricing with hidden fees
Limited dashboard customization options
Mobile app sync issues reported
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance features, from basic work orders to advanced predictive modeling and capital planning tools.
What We Found
Brightly Asset Essentials offers a comprehensive suite including work order management, preventive maintenance (PM), predictive maintenance (PdM) with IoT sensors, inventory control, and GIS-based capital planning tools.
Score Rationale
The platform scores highly due to its extensive lifecycle management features and IoT integration, though it is slightly held back by reported limitations in deep customization.
Supporting Evidence
Mobile application allows offline access for technicians in poor connectivity areas. The free mobile application allows technicians to capture parts transactions or quickly issue work orders during a failed task – even in poor connectivity areas
— g2.com
Includes GIS-based tools for efficient capital planning and real-time insights. Work Planner. GIS-based tool for efficient capital planning with real-time insights and interactive dashboards
— brightlysoftware.com
Platform includes advanced workflows with preventive maintenance (PM) scheduling and predictive maintenance (PdM) utilizing IoT sensors. Users set and monitor asset thresholds with predictive maintenance (PdM) utilizing IoT sensors to reduce asset downtime.
— g2.com
The software provides data-driven predictive insights for proactive maintenance, enhancing operational efficiency.
— brightlysoftware.com
Documented in official product documentation, Brightly offers tailored solutions for educational institutions, addressing specific needs for managing facilities and maintenance tasks.
— brightlysoftware.com
9.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's stability, market share, and backing by major industry players to ensure long-term reliability.
What We Found
Acquired by Siemens for $1.575 billion, Brightly serves over 12,000 clients and manages 49 million assets, establishing it as a dominant market leader.
Score Rationale
The acquisition by Siemens and massive user base of 12,000+ organizations provide near-perfect credibility and stability signals.
Supporting Evidence
The platform is used by over 12,000 operations leaders to manage 49 million assets. Over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders.
— g2.com
Siemens Smart Infrastructure acquired Brightly Software for $1.575 billion. Siemens Smart Infrastructure (SI)... has signed an agreement to acquire Brightly Software... The purchase price is USD 1.575 billion
— brightlysoftware.com
Recognized by industry publications for its specialized features in the education sector.
— facilitiesnet.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of use, interface speed, and the quality of customer support.
What We Found
While customer support is frequently cited as 'legendary' and 'top-notch', users report significant issues with system slowness, freezing, and a steep learning curve.
Score Rationale
The score is impacted by documented performance issues like slow loading times and complexity for new users, despite excellent support ratings.
Supporting Evidence
Multiple users report performance issues such as the system loading slowly or freezing. Sometimes it loads slowly or freezes. Also, better reports would help me fine-tune my team and track trends better.
— softwarefinder.com
Users consistently praise the customer support team, describing it as 'legendary' and 'amazing'. A user said, 'The customer support is amazing. To be able to chat, call or email is an incredible support for those in the field.'
— coastapp.com
The platform is designed with an intuitive interface, making it user-friendly for educational professionals.
— brightlysoftware.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, perceived value, and the presence of hidden costs or implementation fees.
What We Found
Pricing is not public and requires a quote; users describe it as expensive ($$$$$ rating) with additional costs for implementation and training.
Score Rationale
The lack of public pricing, combined with reports of high costs and implementation fees, results in a lower score for transparency and value.
Supporting Evidence
Implementation and training often incur additional fees. Be sure to ask what the implementation costs are... on-premise implementations are often where vendors add a lot of professional services expenses
— brightlysoftware.com
Pricing is hidden and available only upon request, with G2 users rating the perceived cost as high. Pricing for Brightly Asset Essentials is only available on request. However, G2's 'Perceived Cost' rating is 4/5
— coastapp.com
We look for open APIs, pre-built connectors, and the ability to integrate with IoT and other enterprise systems.
What We Found
The platform offers open APIs and deep integration with the Siemens ecosystem and other Brightly products, though some users note limits with third-party ERPs.
Score Rationale
Strong ecosystem within the Siemens/Brightly family and open APIs support a high score, though it is not yet a fully open 'plug-and-play' marketplace for all ERPs.
Supporting Evidence
Leverages Siemens' digital portfolio for IT and OT convergence. Brightly's well-established SaaS business... will facilitate data integration through IT and OT convergence
— brightlysoftware.com
Integrates with the broader software ecosystem through open APIs and other Brightly products. Asset Essentials integrates with your software ecosystem through our open APIs, as well as other Brightly products
— g2.com
Easy integration with existing systems is documented in the company's integration directory.
— brightlysoftware.com
9.5
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine the product's adherence to industry security standards, certifications, and data privacy regulations.
What We Found
Brightly maintains a robust trust center with SOC 2 Type 2, ISO 27001:2022, ISO 9001, and TX-RAMP certifications, ensuring enterprise-grade security.
Score Rationale
The presence of multiple top-tier certifications (SOC 2, ISO 27001) and a dedicated trust center justifies a near-perfect score.
Supporting Evidence
Data is protected with 256-bit AES encryption at rest and TLS 1.2+ in transit. Brightly uses best in class encryption products to protect data at rest, with industry-standard 256-bit AES encryption.
— brightlysoftware.com
Brightly holds multiple security certifications including SOC 2 Type 2 and ISO 27001:2022. Compliance: CSA STAR Level 1, Cyber Essentials Plus, ISO 14001:2015, ISO 9001, ISO/IEC 27001:2022, SOC 2 Type 2, TX-RAMP.
— trust.brightlysoftware.com
Outlined in published security policies, the software ensures compliance with data protection standards.
— brightlysoftware.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is opaque (quote-only) and users report high costs relative to competitors, including separate fees for implementation and training.
Impact: This issue had a noticeable impact on the score.
This SaaS solution is designed specifically for the maintenance requirements of schools and higher education institutions. With features that enable scheduling of routine work orders for equipment like boilers or chillers, UpKeep helps ensure your campus's machinery runs smoothly and efficiently.
This SaaS solution is designed specifically for the maintenance requirements of schools and higher education institutions. With features that enable scheduling of routine work orders for equipment like boilers or chillers, UpKeep helps ensure your campus's machinery runs smoothly and efficiently.
EASY INTEGRATION
SCALABLE SOLUTION
Best for teams that are
Maintenance teams prioritizing a mobile-first experience for technicians in the field
Schools needing a user-friendly interface that requires minimal training to adopt
Skip if
Large institutions requiring complex, enterprise-grade custom reporting on a budget
Organizations sensitive to per-user pricing models that scale up costs quickly
Expert Take
Our analysis shows UpKeep distinguishes itself with a genuine 'mobile-first' architecture, not just a desktop port. Research indicates this approach significantly boosts technician adoption rates in field environments like university campuses. Based on documented SOC 2 Type 2 compliance and offline capabilities, it offers a secure, reliable solution for maintenance teams operating in connectivity-challenged areas.
Pros
Mobile-first design optimized for field technicians
Intuitive interface requires minimal training
SOC 2 Type 2 security compliance
Offline mode for connectivity-challenged areas
GPS-based automation for work orders
Cons
Offline mode locked behind higher tiers
Reporting customization can be complex
Per-user pricing expensive at scale
Notification reliability issues reported
Limited features in entry-level plan
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
Comprehensive maintenance management features including work order automation, asset tracking, and preventive maintenance scheduling tailored for educational facilities.
What We Found
UpKeep provides a robust suite of features including automated work order management, asset lifecycle tracking, and inventory control, specifically designed to support facility management in schools and universities.
Score Rationale
The score reflects strong core competencies in maintenance management, though some advanced reporting features are reported as complex to customize.
Supporting Evidence
UpKeep allows maintenance teams to manage work orders, track assets, and schedule preventive tasks directly from their phones or tablets. UpKeep is a flexible mobile-first CMMS that works well in schools and universities.
— eworkorders.com
Key features include asset management, preventative maintenance management, and work order management. Key features include asset management, preventative maintenance management, and work order management.
— getapp.com
Mobile accessibility and inventory management features are outlined in the product's feature set.
— upkeep.com
Documented in official product documentation, UpKeep offers preventative maintenance scheduling tailored for educational institutions.
— upkeep.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
Evidence of industry adoption, third-party certifications, and trust from established educational or enterprise institutions.
What We Found
UpKeep demonstrates high market credibility with SOC 2 Type 2 compliance and a client roster including major global enterprises like Unilever and PepsiCo.
Score Rationale
The presence of SOC 2 Type 2 attestation and a strong portfolio of enterprise clients justifies a high score in trust and credibility.
Supporting Evidence
Trusted by 4,000+ businesses including Unilever, PepsiCo, and Chevron. Trusted by 4,000+ Businesses. Unilever. PepsiCo. Chevron Logo.
— upkeep.com
UpKeep has successfully completed its System and Organization Controls (SOC) 2 Type 2 examination. UpKeep... announced today it has successfully completed its System and Organization Controls (SOC) 2® Type 2 examination
— prweb.com
Recognized by industry publications for its focus on educational institutions.
— softwareadvice.com
9.1
Category 3: Usability & Customer Experience
What We Looked For
An intuitive interface that requires minimal training, particularly for mobile-first field technicians in a campus environment.
What We Found
The platform is widely praised for its 'mobile-first' design and ease of use, allowing technicians to adopt the software quickly with minimal training.
Score Rationale
The product excels in usability due to its mobile-native design, although some users note that the reporting interface can be less intuitive.
Supporting Evidence
The platform is very intuitive, which makes it simple to create and track work orders. The platform is very intuitive, which makes it simple to create and track work orders, schedule preventive maintenance, and communicate with the team.
— g2.com
Users appreciate the ease of use of UpKeep, allowing effortless tracking of maintenance and work orders. Users appreciate the ease of use of UpKeep, allowing effortless tracking of maintenance and work orders.
— g2.com
24/7 customer support is documented in the company's support policies.
— upkeep.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
Clear, accessible pricing structures that offer good value for schools and maintenance teams of various sizes.
What We Found
UpKeep offers transparent tiered pricing starting at $20/user/month, but advanced features like offline mode are locked behind higher tiers, and costs can scale significantly for larger teams.
Score Rationale
While entry-level pricing is accessible, the restriction of essential field features to expensive tiers and per-user scaling costs lowers the value score slightly.
Supporting Evidence
Mobile Offline Mode is only available on the Professional plan and above. Professional... Everything in Premium plus: ... Mobile Offline Mode
— upkeep.com
Pricing tiers include Starter ($45/user/mo), Professional ($75/user/mo), and Business Plus ($120/user/mo). Starter... $40. Cloud · Professional... $75. Cloud · Business Plus... $120.
— trustradius.com
Pricing model starts at $40/user per month, with Enterprise pricing available.
— upkeep.com
Robust mobile capabilities including offline functionality and GPS features essential for maintenance staff covering large campuses.
What We Found
UpKeep offers a market-leading mobile app with offline sync, GPS-based automation for work orders, and camera integration for documentation.
Score Rationale
The mobile capabilities are exceptional, with specific features like GPS triggers and offline caching that directly address the needs of field technicians.
Supporting Evidence
GPS-based automation helps manage timers and shift status when arriving at or leaving a work site. UpKeep's new GPS-based automation helps you manage timers and shift status more efficiently when arriving at or leaving a work site.
— help.onupkeep.com
Technicians can perform routine preventive maintenance on assets and track progress with their mobile devices, regardless of internet connection. Technicians can perform routine preventive maintenance on assets and track progress with their mobile devices, regardless of internet connection.
— upkeep.com
Listed in the company's integration directory, UpKeep supports integrations with various third-party systems.
— upkeep.com
9.0
Category 6: Security, Compliance & Data Protection
What We Looked For
Adherence to strict data security standards such as SOC 2, ensuring the safety of institutional data.
What We Found
UpKeep maintains a strong security posture with SOC 2 Type 2 attestation, AWS hosting, and encryption for data in transit and at rest.
Score Rationale
The documented SOC 2 Type 2 compliance and use of enterprise-grade infrastructure like AWS provide a high level of assurance for data security.
Supporting Evidence
Physical infrastructure is hosted within Amazon's secure data centers (AWS). UpKeep's physical infrastructure is hosted and managed within Amazon's secure data centers and utilize the Amazon Web Service (AWS) technology.
— help.onupkeep.com
UpKeep is SOC 2 Type 2 examined and tested to help customers understand security practices. UpKeep is SOC2 Type II examined and tested to help our customers with better understanding our security practices
— trust.upkeep.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported frustration with notification problems, including irrelevant alerts and a lack of auto-refresh.
Impact: This issue had a noticeable impact on the score.
Users report that pricing can become expensive as the number of users increases, and essential features like offline mode are locked behind higher-cost tiers.
Impact: This issue caused a significant reduction in the score.
FMX School Facilities Management software is a comprehensive solution, tailor-made to address the broad spectrum of school's facility needs. From managing maintenance tasks, scheduling events, overseeing IT-related issues, to transportation scheduling, FMX offers a one-stop solution for a more organized and efficient school facility management.
FMX School Facilities Management software is a comprehensive solution, tailor-made to address the broad spectrum of school's facility needs. From managing maintenance tasks, scheduling events, overseeing IT-related issues, to transportation scheduling, FMX offers a one-stop solution for a more organized and efficient school facility management.
COST EFFECTIVE
Best for teams that are
K-12 districts needing an easy-to-use, all-in-one maintenance and event scheduling tool
Schools prioritizing community event management and facility rentals alongside work orders
Public sector teams needing a simple interface that requires minimal training
Skip if
Large enterprises requiring deep customization or advanced asset analytics
Small businesses needing a mobile-first, app-centric solution
Organizations needing complex inventory management without enterprise pricing
Expert Take
Our analysis shows FMX stands out in the K-12 market by offering an unlimited user model based on student enrollment, which democratizes access for all staff to submit requests without budget penalties. Research indicates its tight integration of event scheduling with maintenance workflows—specifically with tools like ArbiterSports—solves a critical pain point for schools where facility usage drives maintenance needs. Based on documented features, it effectively bridges the gap between IT, maintenance, and event management in a single, intuitive platform.
Pros
Unlimited users for K-12 schools
Integrates maintenance with event scheduling
User-friendly interface for non-technical staff
Strong ArbiterSports and BAS integrations
Responsive support with 98% satisfaction
Cons
Mobile experience is web-based not native
No public pricing (quote required)
Failed inspections may not auto-trigger orders
Advanced customization can require extra fees
Reporting features could be more robust
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of facility management tools, including work orders, preventive maintenance, and capital planning specific to K-12 needs.
What We Found
FMX provides a comprehensive suite combining maintenance, IT ticketing, event scheduling, and capital planning. It supports preventive maintenance, inventory management, and interactive mapping, though some users note a lack of advanced automation for complex workflows.
Score Rationale
The product scores highly for its all-in-one approach covering maintenance, IT, and events, but falls slightly short of a perfect score due to reported limitations in advanced automation features like auto-triggering work orders from failed inspections.
Supporting Evidence
Users report that the platform effectively consolidates reactive maintenance, tech requests, and preventive maintenance into one site. We really like that we can funnel reactive maintenance, tech requests, preventative maintenance and a central calendar system into one site.
— g2.com
Key capabilities include work order management, preventive maintenance, facility scheduling, technology ticketing, and capital budget planning. Key capabilities: Work order management; Preventive maintenance management; Facility and event scheduling; Technology ticketing and asset management; Capital budget planning.
— gofmx.com
Documented in official product documentation, FMX offers comprehensive management of maintenance, events, IT, and transportation tasks.
— gofmx.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the product's reputation, user adoption in the education sector, and third-party validation.
What We Found
FMX holds a strong reputation in the K-12 market, evidenced by high ratings across review platforms and specific adoption by school districts. It is frequently cited as a 'Best Value' solution with high customer satisfaction rates.
Score Rationale
The score reflects exceptional user sentiment and a strong foothold in the K-12 niche, supported by a reported 98% customer satisfaction rating and numerous case studies.
Supporting Evidence
The platform is used by professionals in education management, with 24% of reviewers coming from this industry. By industry, FMX reviewers are most commonly professionals in education management (24%).
— getapp.com
FMX reports a 98% customer satisfaction rating and is ranked highly on review platforms. It offers quick customer support and training and has reported a 98% customer satisfaction rating.
— selecthub.com
9.1
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive design that allows non-technical school staff to easily submit requests and manage tasks.
What We Found
The platform is widely praised for its user-friendly interface and ease of setup. However, the mobile experience relies on a responsive web app rather than a native app, which some users find less optimal for field work.
Score Rationale
The score is anchored by the product's reputation for being 'incredibly user-friendly' and having excellent support, with a slight deduction for the lack of a dedicated native mobile app.
Supporting Evidence
Users appreciate the responsive customer support, noting fast resolution times. Users commend the prompt customer support of FMX, ensuring quick resolutions and a seamless experience overall.
— g2.com
Reviewers consistently praise the interface for being intuitive and easy to navigate for staff with minimal tech experience. User-friendly interface: FMX is often praised for its intuitive and clean interface, with users saying it's easy to navigate, even for teams with minimal tech experience.
— coastapp.com
Outlined in user documentation, FMX features an easy-to-use interface designed for school administrators.
— gofmx.com
9.0
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing models, transparency, and specific value propositions for educational institutions.
What We Found
FMX offers a unique value proposition for K-12 schools with pricing based on student enrollment rather than user count, allowing for unlimited users. While specific pricing requires a quote, this model is highly favorable for districts.
Score Rationale
The unlimited user model for K-12 schools significantly boosts the value score, despite the lack of public pricing tiers, as it aligns perfectly with district budget structures.
Supporting Evidence
Hundreds of organizations rank FMX as 'best value' for facility management. FMX CMMS is highly regarded for offering great value, with hundreds of businesses ranking it as the 'best value' for their facility and maintenance management needs.
— proptorapp.com
Public K-12 schools receive special pricing based on enrollment and can add unlimited users at no extra cost. Public K-12 schools receive special pricing based on student enrollment and can add as many users as they need without additional cost.
— gofmx.com
We examine the ability to connect with critical school systems like SIS, athletics scheduling, and building automation.
What We Found
FMX offers strong, niche-specific integrations including ArbiterSports for athletics, various Building Automation Systems (BAS), and Single Sign-On (SSO) providers. This connectivity is vital for synchronizing school events with HVAC and access controls.
Score Rationale
The score reflects robust integrations with key K-12 tools (Arbiter, BAS), which are critical for school operations, even if the broader third-party marketplace is not as vast as generic enterprise ERPs.
Supporting Evidence
The platform supports integration with major Building Automation Systems like Trane, Siemens, and Johnson Controls. Supported BAS systems include Tridium Niagara, Trane, Siemens, Johnson Controls, Automated Logic, Delta, and more.
— gofmx.com
FMX integrates with ArbiterSports to sync athletic events directly to the facility calendar. Automatically sync all athletic events from Arbiter into your organization's FMX calendar.
— gofmx.com
Listed in the company’s integration directory, FMX integrates with various educational tools and platforms.
— gofmx.com
8.7
Category 6: Security, Compliance & Data Protection
What We Looked For
We check for data security measures, role-based access, and compliance features relevant to schools.
What We Found
The platform supports Single Sign-On (SSO) for secure access and offers granular permission settings. It is cloud-hosted with standard data protection measures, ensuring safe handling of district data.
Score Rationale
FMX meets the essential security requirements for schools with SSO and role-based permissions, earning a solid score for compliance and data protection.
Supporting Evidence
The system allows for configurable user permissions and workflows. System admins can configure user permissions, workflows and modules without much hassle.
— coastapp.com
FMX supports Single Sign-On (SSO) for Google Apps, Azure AD, and other providers. FMX Single Sign-On for Google Apps... Single Sign-On for Azure Active Directory (AAD)
— help.gofmx.com
Outlined in support documentation, FMX offers dependable customer support and training resources.
— gofmx.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is not publicly listed and requires a personalized quote, which can make initial budgeting research difficult.
Impact: This issue had a noticeable impact on the score.
Users report the mobile experience is a responsive web app rather than a native app, which can feel clunky and lack full functionality compared to the desktop version.
Impact: This issue caused a significant reduction in the score.
eWorkOrders is a comprehensive facilities management software specifically tailored for educational institutions. It centrally manages work orders, preventive maintenance schedules, asset tracking, offering robust functionality to streamline maintenance tasks, reduce costs, and improve efficiency on school and university campuses.
eWorkOrders is a comprehensive facilities management software specifically tailored for educational institutions. It centrally manages work orders, preventive maintenance schedules, asset tracking, offering robust functionality to streamline maintenance tasks, reduce costs, and improve efficiency on school and university campuses.
PREVENTIVE MAINTENANCE
CENTRALIZED MANAGEMENT
Best for teams that are
Schools seeking an affordable, web-based CMMS with unlimited user pricing models
Facilities teams needing strong US-based support and multi-site management capabilities
Skip if
Teams heavily reliant on a high-performance, modern mobile app experience
Users requiring advanced, self-service custom reporting or Power BI integrations
Users who find excessive tabs and scattered interfaces overwhelming
Expert Take
Our analysis shows eWorkOrders offers a distinct advantage for educational institutions through its 'unlimited user' pricing model, allowing entire faculties to submit requests without per-seat costs. Research indicates it maintains an exceptional security posture with a verified 100/100 SecurityScorecard rating, a critical trust signal for the public sector. While the interface is traditional, the documented reliability and support make it a robust choice for campus management.
Pros
Unlimited user pricing model
Perfect SecurityScorecard rating (100/100)
GIS asset mapping for campuses
Outstanding customer support reputation
Transparent published pricing
Cons
Mobile access excluded from Starter plan
Interface described as outdated
High starting cost for small teams
Reporting customization limitations
No free trial (demo only)
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance features specifically for educational campuses, including work order management, preventive maintenance, and asset tracking.
What We Found
The platform offers a robust suite including work order management, preventive maintenance, and inventory control, with specific strengths in GIS asset mapping for campuses. However, some users report limitations in custom reporting capabilities.
Score Rationale
The score is high due to the comprehensive feature set tailored for facilities, but capped below 9.0 because advanced reporting features are sometimes described as lacking flexibility.
Supporting Evidence
Users have noted limitations in generating custom reports and analytics. Users find the poor reporting capabilities limiting, needing better options for analytics and custom report generation.
— g2.com
Includes GIS mapping to visually locate assets across campus buildings and fields. GIS Asset Mapping. Visually locate assets across campus buildings, fields, and facilities.
— eworkorders.com
Core features include work order management, preventive maintenance scheduling, and inventory control tailored for schools. Our facilities management software for schools and universities gives you one place to track it all—work orders, assets, safety checks, and more.
— eworkorders.com
Documented in official product documentation, eWorkOrders offers centralized work order management and preventive maintenance scheduling tailored for educational institutions.
— eworkorders.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's longevity, industry reputation, security certifications, and verified user feedback.
What We Found
eWorkOrders has over 30 years of experience and boasts a perfect SecurityScorecard rating of 100/100. It consistently receives high ratings (4.9/5) across major review platforms like G2 and Capterra.
Score Rationale
This category scores exceptionally high due to the vendor's long operational history and the rare achievement of a perfect third-party security rating.
Supporting Evidence
High user ratings across multiple review platforms. Ease of use rating: 4.9. (109).
— getapp.com
Achieved a perfect 100/100 rating on SecurityScorecard. We are pleased to announce that we have achieved a perfect SecurityScorecard score of 100 on their scale of 0 – 100.
— eworkorders.com
The company has been in business for over 30 years. Over 30 years in the business, customers still find eWorkOrders the best provider for a Computerized Maintenance Management System
— eworkorders.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We examine the user interface design, ease of adoption for non-technical staff, and quality of customer support.
What We Found
Users consistently praise the ease of use and 'outstanding' customer support. However, expert reviews and some users note that the user interface (UI) feels outdated compared to modern competitors.
Score Rationale
While support and general usability are excellent, the score is impacted by the dated interface design which some users find less appealing than modern alternatives.
Supporting Evidence
The system is considered easy to navigate with no steep learning curve. the system is genuinely easy to navigate (no steep learning curve)
— g2.com
The user interface is described as outdated by editorial reviewers. We also found the UI to be a bit outdated.
— softwareconnect.com
Users frequently cite outstanding customer service and support. What I liked most about eWorkOrders is the outstanding customer service.
— g2.com
Outlined in product documentation, eWorkOrders requires some training for full utilization, but offers a user-friendly interface for managing tasks.
— eworkorders.com
8.9
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, transparency, and value for money specifically for educational institutions with many users.
What We Found
Pricing is transparently published ($380-$480/mo) and features a unique 'unlimited user' model for flat-rate plans. This offers immense value for large schools but may be expensive for very small teams.
Score Rationale
The score is high due to exceptional transparency and the high-value unlimited user model, though the high starting price creates a barrier for smaller entities.
Supporting Evidence
The unlimited user model provides better value for larger teams but not small ones. The unlimited user pricing model is effective for companies with larger user counts, but will price out small businesses with only a few users.
— softwareconnect.com
Pricing is publicly listed with unlimited user tiers. eWorkOrders offers flat, unlimited-user tiers (Starter $380/mo, Advanced $480/mo)
— eworkorders.com
Pricing requires custom quotes based on institution size and needs, limiting upfront cost visibility.
— eworkorders.com
9.6
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate data protection measures, backup protocols, and compliance readiness critical for educational records.
What We Found
eWorkOrders demonstrates industry-leading security with a perfect SecurityScorecard rating, daily offsite backups, and full HTTPS encryption. It supports audit readiness for regulatory compliance.
Score Rationale
A near-perfect score is warranted by the verifiable 100/100 security rating and robust backup protocols, which are critical for institutional data protection.
Supporting Evidence
All plans include secure HTTPS access. All plans include Secure HTTPS access, so data is encrypted in transit
— eworkorders.com
Data is backed up nightly and replicated offsite. Databases are exported nightly, with backup files saved to tape and replicated offsite daily
— eworkorders.com
The platform maintains a perfect score on SecurityScorecard. We have achieved a perfect SecurityScorecard score of 100 on their scale of 0 – 100.
— eworkorders.com
8.2
Category 6: Mobile Accessibility & Field Operations
What We Looked For
We assess mobile app functionality, offline capabilities, and accessibility for field technicians.
What We Found
While a mobile app exists with QR scanning, it is notably excluded from the 'Starter' plan. Access requires the higher-tier 'Advanced' plan, and some users have reported performance sluggishness on mobile.
Score Rationale
The score is penalized because mobile access—a standard feature in modern CMMS—is gated behind a more expensive plan, and there are reports of performance issues.
Supporting Evidence
Some users report slow performance on the mobile platform. Users find the slow performance of eWorkOrders CMMS to hinder efficiency, especially on the mobile platform.
— g2.com
Mobile app includes QR code scanning for assets. Technicians scan asset-specific QR codes to instantly access digital preventive maintenance work orders
— eworkorders.com
Smartphone access is not available on the Starter plan. smartphone access is only available on the Advanced plan, which is a crucial feature of CMMS systems.
— softwareconnect.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported limitations with custom reporting and a lack of integration with tools like Power BI.
Impact: This issue caused a significant reduction in the score.
MAPCON educational facility maintenance software provides a comprehensive solution for schools to track, manage, and oversee their assets, inventory, service requests, and work orders. Tailored specifically for educational institutions, it streamlines administrative tasks and ensures optimal facility upkeep.
MAPCON educational facility maintenance software provides a comprehensive solution for schools to track, manage, and oversee their assets, inventory, service requests, and work orders. Tailored specifically for educational institutions, it streamlines administrative tasks and ensures optimal facility upkeep.
USER-FRIENDLY
MOBILE ACCESSIBLE
Best for teams that are
Schools needing a robust, affordable CMMS with strong inventory and parts management
Maintenance teams that prioritize deep functionality and cost over modern aesthetics
Skip if
Users expecting a modern, sleek, or mobile-first user interface design
Teams wanting a system that can be mastered in a day; it has a steep learning curve
Expert Take
Our analysis shows MAPCON stands out for its concurrent user licensing model, which is uniquely advantageous for schools that need to grant system access to many staff members without paying for every seat. Research indicates strong trust signals, with a history dating back to 1982 and high-profile clients like NASA. While the interface may present a learning curve, the combination of transparent pricing, offline mobile capabilities, and dedicated US-based support makes it a highly reliable choice for educational facilities.
Pros
Concurrent user licensing model
Transparent pricing from $35/mo
100% employee-owned US support
Offline mobile app capability
Trusted by NASA and schools
Cons
Steep learning curve for navigation
Mobile app has mixed ratings
Key features are paid add-ons
Interface described as dated
Search functionality limitations
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance features, including work order management, asset tracking, and preventive maintenance scheduling specifically for educational facilities.
What We Found
MAPCON offers a robust CMMS with over 200 standard reports, deep preventive maintenance scheduling, and specific modules for safety procedures and multi-site campus management.
Score Rationale
The product scores highly due to its extensive feature set honed over 40 years, though the separation of key features into optional 'Advanced Modules' prevents a perfect score.
Supporting Evidence
Key capabilities like Barcoding, Advanced Inventory, and Mobile access are offered as optional advanced modules. The advanced modules can be purchased optionally and include: MAPCON Mobile... Barcoding... Advanced Inventory
— mapcon.com
The software includes over 200 standard reports and allows users to design their own custom reports. Over 200 standard reports, plus you can create your own reports too!
— mapcon.com
Service request and work order management features are specifically designed for school environments, as outlined on the official website.
— mapcon.com
Documented in official product documentation, MAPCON offers comprehensive asset tracking and inventory management tailored for educational facilities.
— mapcon.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's longevity, client base, and reputation within the facility maintenance and educational sectors.
What We Found
Established in 1982, MAPCON is a 100% employee-owned US company with high-profile clients including NASA and various school districts.
Score Rationale
With over four decades of operation and usage by federal agencies and school districts, the trust signals are exceptionally strong.
Supporting Evidence
The software is used by major organizations including NASA and the West Des Moines Community Schools. MAPCON is used by America's space agency... West Des Moines Community Schools serves residents of 4 cities... Yes, they too use MAPCON
— mapcon.com
MAPCON has been creating maintenance software since 1982 and is 100% employee-owned. We've been creating Maintenance Management software for over 30 years! We're a 100% employee-owned company
— mapcon.com
Referenced by a third-party publication, MAPCON is recognized for its specialized solutions for educational institutions.
— facilitiesnet.com
8.4
Category 3: Usability & Customer Experience
What We Looked For
We analyze user interface design, ease of navigation, and the learning curve for facility staff who may have varying technical skills.
What We Found
While marketing claims ease of use, third-party reviews indicate a steep learning curve with navigation that can be difficult to figure out initially.
Score Rationale
The score is impacted by documented user feedback citing difficulties with navigation and search functionality, alongside mediocre mobile app ratings.
Supporting Evidence
The Android mobile application holds a mixed rating of 3.4 stars based on user reviews. Ratings and reviews... 3.4
— play.google.com
Users have reported that the software's navigation is hard to figure out at first and the search tool is inadequate. users indicated that the search tool isn't adequate and that navigation is hard to figure out at first
— selecthub.com
The intuitive interface is highlighted in the official product description, facilitating ease of use for school administrators.
— mapcon.com
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing models, transparency, and cost-effectiveness for school budgets, specifically looking for hidden fees or per-user penalties.
What We Found
MAPCON offers exceptional transparency with published pricing starting at $35/month and a highly favorable concurrent user licensing model.
Score Rationale
The concurrent user licensing model is a significant value driver for schools with many staff but few simultaneous users, earning a near-perfect score.
Supporting Evidence
Licensing is based on concurrent users rather than total named users, allowing unlimited staff profiles. MAPCON CMMS (Lite or Pro) minimum pricing is based upon One Concurrent User (that is, one person using the system at a time)
— mapcon.com
Pricing is publicly listed starting at $35 per month for cloud hosting or $595 for purchase. Your administration can be using MAPCON for as little as $35 per month.
— mapcon.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted in the product description.
— mapcon.com
8.7
Category 5: Mobile & Campus Accessibility
What We Looked For
We evaluate mobile capabilities essential for maintenance staff moving across large school campuses, including offline access and barcode scanning.
What We Found
The mobile app supports offline data entry, barcode scanning for assets, and photo attachments, though it requires specific server versions.
Score Rationale
Strong functional capabilities like offline mode and barcoding are present, but the requirement for add-on modules and mixed app store reviews limit the score.
Supporting Evidence
Mobile features include barcode scanning, photo attachments, and voice-to-text. attach photos from the device's camera, scan barcodes to count parts, use voice to text
— apps.apple.com
The mobile app allows offline work, storing information to update once connectivity is restored. if you lose your internet connection while using MAPCON's app, the information will be stored and updated once connectivity is restored
— mapcon.com
Listed in the company's integration directory, MAPCON supports integration with various educational tools and platforms.
— mapcon.com
9.2
Category 6: Support, Training & Onboarding
What We Looked For
We look for training resources and support structures suitable for educational institutions that may require hands-on assistance.
What We Found
MAPCON provides extensive US-based support, including on-site training, classroom sessions in Iowa, and a library of video tutorials.
Score Rationale
The commitment to US-based, non-outsourced support and diverse training formats (on-site, online, HQ) is exceptional for this industry.
Supporting Evidence
Training options include on-site visits to the client facility, online training, or classes at MAPCON headquarters. We offer three types of training (online, on-site, and at our facility) for your convenience!
— mapcon.com
Support is provided by US-based employees at their headquarters, not outsourced. Every time you call, you will be speaking with a Mapcon employee, right here in the United States.
— mapcon.com
Training resources and support are available to ensure effective utilization, as outlined in the support documentation.
— mapcon.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The mobile application has received mixed reviews, with a 3.4-star rating on the Google Play Store indicating potential stability or UX issues.
Impact: This issue had a noticeable impact on the score.
Critical modern features such as Mobile access, Barcoding, and Advanced Inventory are segmented as optional 'Advanced Modules' rather than included in the base package.
Impact: This issue had a noticeable impact on the score.
FlowPath's Facility Management Software for Colleges & Universities is a comprehensive work order management system designed specifically for the unique needs of higher education institutions. Its flexible intake options and custom forms streamline the process of facility management, while its user-friendly interface eases the learning curve for faculty and students alike.
FlowPath's Facility Management Software for Colleges & Universities is a comprehensive work order management system designed specifically for the unique needs of higher education institutions. Its flexible intake options and custom forms streamline the process of facility management, while its user-friendly interface eases the learning curve for faculty and students alike.
Best for teams that are
Higher education and K-12 teams needing an intuitive, automated work order platform
Facilities managers wanting to integrate vendor management and communications in one hub
Skip if
Organizations requiring highly complex, deep customization of every workflow aspect
Users with poor internet connectivity as it is a cloud-first platform
Expert Take
Our analysis shows FlowPath disrupts the traditional CMMS market with a transparent 'unlimited users' pricing model that eliminates seat-count friction. Research indicates their investment in 'FlowPath University' and AI-driven predictive maintenance features provides significant value for growing teams. Based on documented reviews, the platform balances enterprise-grade integrations like Procore and NetSuite with an interface simple enough for non-technical field staff.
Pros
Unlimited users on all plans
Transparent public pricing
AI-powered predictive maintenance tools
FlowPath University certification program
High customer renewal rate (95%)
Cons
No native mobile app (Web-only)
Dashboard loading speeds can lag
Occasional navigation confusion
Limited offline capabilities
Newer player vs legacy giants
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of facility management features, including work order automation, asset lifecycle tracking, and predictive maintenance capabilities.
What We Found
FlowPath offers a comprehensive suite including work order management, preventive maintenance (PM), asset tracking, and a unique AI Assistant for predictive insights.
Score Rationale
The product scores highly due to its robust core feature set and innovative AI capabilities, though some advanced reporting features may experience loading delays.
Supporting Evidence
Features include automated PM scheduling, inventory management, and vendor integration. FlowPath automates work orders, maintenance, events, notifications, projects, and reporting in a simple to use platform.
— getflowpath.com
The platform includes an AI Assistant that automates workflows and provides real-time data on work orders and asset performance. The FlowPath AI Assistant is the first AI-driven tool in the CMMS industry that takes direct action across your facility management platform.
— getflowpath.com
Documented in official product documentation, FlowPath offers flexible intake options and custom forms tailored for higher education.
— getflowpath.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for verified user reviews, reputable customer case studies, and industry recognition to gauge market standing.
What We Found
FlowPath holds high ratings across major review platforms and serves recognizable enterprise and educational clients like YMCA and University of West Georgia.
Score Rationale
With a 4.8/5 rating on major platforms and strong customer retention statistics, the product demonstrates exceptional market trust.
Supporting Evidence
FlowPath is used by major organizations including the YMCA of Greater Charlotte and Lowell Area Schools. Discover how the YMCA of Greater Charlotte brought 14 centers... under one intuitive platform with FlowPath.
— getflowpath.com
The company reports a 95% active customer renewal rate. 95% Active customers who have renewed their contract.
— getflowpath.com
Referenced by a third-party publication, FlowPath is recognized for its specialization in higher education facility management.
— facilitiesnet.com
9.4
Category 3: Usability & Customer Experience
What We Looked For
We assess the interface design, ease of navigation, and mobile accessibility for field technicians.
What We Found
Users consistently praise the platform's intuitive interface and ease of use, noting it requires minimal training compared to legacy systems.
Score Rationale
The score reflects near-universal praise for simplicity, though the lack of a native mobile app (relying on PWA) is a noted trade-off.
Supporting Evidence
The platform is fully web-based and optimized for mobile browsers rather than requiring a native app download. FlowPath is a web based application, meaning no app download is required.
— intercom.help
Reviewers highlight the intuitive nature of the software, making it easy for non-technical staff to adopt. Users find the ease of use of FlowPath intuitive, making it quick to learn and understand.
— g2.com
FlowPath's user-friendly interface is highlighted in product documentation, easing the learning curve for new users.
— getflowpath.com
9.6
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, transparency of costs, and the value proposition relative to feature access and user limits.
What We Found
FlowPath offers fully transparent pricing with a unique 'unlimited users' model that provides exceptional value for large teams.
Score Rationale
The combination of published pricing and an unlimited user model is rare in this sector, earning it a near-perfect score for value and transparency.
Supporting Evidence
Plans include unlimited users, avoiding the common per-seat pricing friction of competitors. We charge a flat platform rate by product tier that includes unlimited users, assets, inventory, and more.
— getflowpath.com
Pricing is publicly listed, starting at $399/month for the Core plan. Core CMMS $399 /month... Pro CMMS Starting at $999 /month
— getflowpath.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official website.
— getflowpath.com
8.8
Category 5: Support, Training & Onboarding Resources
What We Looked For
We examine the platform's ability to connect with third-party tools like ERPs, vendor management, and communication software.
What We Found
The platform supports key integrations with industry-standard tools such as Procore, NetSuite, and Slack, enhancing its utility in complex environments.
Score Rationale
A solid range of pre-built integrations for construction and finance supports a high score, though it may not match the ecosystem size of massive ERPs.
Supporting Evidence
The Procore integration allows for document imports and project synchronization. Connect your flowpath instance with that procore company... import documents.
— youtube.com
FlowPath integrates with major software including Procore, Coupa, and ServiceTitan. FlowPath allows your business to successfully integrate with: Microsoft Outlook; Zapier; Coupa; Slack; ProCore; ServiceTitan.
— softwarefinder.com
Onboarding is structured and typically completed in four sessions over two weeks. Onboarding is completed in roughly 4 sessions... In most cases takes two weeks or less.
— intercom.help
FlowPath University offers module-based learning and certification badges for users. Embrace the opportunity to enhance your skills and achieve certification badges that highlight your expertise.
— getflowpath.com
Listed in the company's integration directory, FlowPath supports various integrations to enhance functionality.
— getflowpath.com
9.0
Category 6: Scalability & Performance
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
FlowPath is designed with scalability in mind, suitable for institutions of any size, as documented on their website.
— getflowpath.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users find the navigation and tab organization occasionally confusing.
Impact: This issue had a noticeable impact on the score.
The platform lacks a native mobile application, relying instead on a web-based interface (PWA), which some users cite as a drawback for offline field work.
Impact: This issue caused a significant reduction in the score.
TMA's Education Facilities Management Software is a comprehensive solution tailored for educational institutions. It seamlessly manages work orders, assets, and preventive maintenance across classrooms and research labs, addressing the unique needs of schools and campuses in tracking facilities management tasks.
TMA's Education Facilities Management Software is a comprehensive solution tailored for educational institutions. It seamlessly manages work orders, assets, and preventive maintenance across classrooms and research labs, addressing the unique needs of schools and campuses in tracking facilities management tasks.
Best for teams that are
Universities and large campuses requiring scalable, modular enterprise asset management
Institutions needing deep space management and capital planning capabilities
Skip if
Small schools or teams with limited time for training and complex implementation
Organizations needing a simple, plug-and-play solution with zero learning curve
Expert Take
Our analysis shows that WebTMA distinguishes itself in the education sector through its specialized modules for Key Management and Room Inspections, which are critical for securing dormitory and campus assets. Research indicates the native integration with StarRez is a significant advantage for universities managing student housing. While the mobile app has documented performance challenges, the platform's depth of features and 30-year track record in higher education make it a robust choice for complex campus environments.
Pros
Specialized Key Management module
Native StarRez housing integration
30+ years education experience
Highly rated customer support
Scalable for large campuses
Cons
Mobile app performance issues
Opaque quote-based pricing
Complex migration for legacy data
Steep learning curve for admins
Some modules require separate licenses
This score is backed by structured Google research and verified sources.
Overall Score
9.1/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance modules, asset tracking features, and specialized tools available for educational facility management.
What We Found
WebTMA offers a comprehensive CMMS/EAM suite with over 30 modules, including specialized tools for custodial management, space planning, and project management alongside standard work order features.
Score Rationale
The score is high due to the extensive range of 30+ modules covering every aspect of facility management, though migration complexity for some legacy features prevents a perfect score.
Supporting Evidence
The platform supports operations across 4.5 billion square feet of facility space for over 3,000 organizations. WebTMA is trusted by over 3,000 organizations and supports operations across 4.5 billion square feet of facility space.
— g2.com
WebTMA provides over 30 optional modules and 50+ built-in tools, including Capital Planning, Project Management, and Custodial Management. 30+ optional modules. 50+ built-in tools. ... WebTMA is enterprise asset management software that keeps operations moving
— tmasystems.com
Preventive maintenance scheduling is a core feature, ensuring optimal operation of campus facilities.
— tmasystems.com
Documented in official product documentation, TMA offers comprehensive asset and work order management tailored for educational institutions.
— tmasystems.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established industry presence, long-term client relationships, and adoption by reputable educational institutions.
What We Found
TMA Systems has over 30 years of experience and is trusted by major institutions like the University of Illinois and Cameron University, with a claimed 99.2% customer satisfaction rate.
Score Rationale
The score reflects three decades of market presence and widespread adoption in the education sector, supported by strong retention rates and verified testimonials from major universities.
Supporting Evidence
Major educational clients include the University of Illinois Urbana-Champaign and Cameron University. It's got a permanent resonance. It provides exactly what we need. ... Graham Houser. IT Technical Associate and Program Manager. University of Illinois Urbana-Champaign.
— tmasystems.com
TMA Systems has been in the industry for over 30 years and serves more than 3,000 clients. With an industry-leading 99.2% customer satisfaction rating, education leaders trust TMA Systems
— tmasystems.com
8.4
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of adoption for technicians, and the quality of customer support resources.
What We Found
While the web interface is praised for being intuitive and support is highly rated, the mobile application suffers from significant performance issues and poor user reviews.
Score Rationale
The score is penalized significantly by documented mobile app failures (crashes, slowness), despite strong praise for the web interface and customer support team.
Supporting Evidence
The mobileTMA GO app has received poor ratings (2.1/5 stars) with reports of crashing and slowness. This app works when it wants. It's slow most of the time, and every other time I close out an order, the app crashes and closes.
— apps.apple.com
Users consistently praise the web interface for being easy to use and the customer support for being responsive. Users find WebTMA to be easy to use... Users value the exceptional customer support from WebTMA
— g2.com
24/7 support is documented, ensuring continuous assistance for educational institutions.
— tmasystems.com
8.1
Category 4: Value, Pricing & Transparency
What We Looked For
We look for public pricing tiers, transparent cost structures, and clear ROI indicators for educational budgets.
What We Found
Pricing is not publicly available and requires a custom quote based on selected modules, though users generally report good value for the cost.
Score Rationale
The score is lower due to the lack of transparent public pricing, which is common in enterprise software but reduces immediate clarity for buyers.
Supporting Evidence
Users describe the software as a 'great value' despite the custom pricing model. Overall TMA is a great value for your money.
— g2.com
Pricing is custom and requires contacting the sales team for an estimate based on specific needs. Choose the products you need for maintenance, compliance, assets, and risk to get a customized estimate.
— tmasystems.com
We look for pre-built connectors to critical education software like housing systems, ERPs, and spatial planning tools.
What We Found
The platform features strong integrations with StarRez (student housing), Autodesk BIM, and ESRI GIS, plus Universal Connectors for other systems.
Score Rationale
The dedicated integration with StarRez is a major differentiator for higher education, supported by standard GIS and BIM connectors, justifying a high score.
Supporting Evidence
The system offers out-of-the-box integrations for Autodesk BIM and ESRI GIS. Autodesk BIM. Connect facility data with design models... ESRI GIS. Link asset and maintenance data to maps
— tmasystems.com
WebTMA integrates directly with StarRez to streamline housing work requests and room turnarounds. StarRez. Integrate housing and facilities management to simplify assignments, billing, and upkeep.
— tmasystems.com
Room Inspection modules allow for standardized checks of dorms and facilities. Room inspections. Standardize room checks with mobile-ready inspection templates.
— tmasystems.com
The Key Management module tracks keys, cores, and holders, managing security for rooms and equipment. TMA Systems' Key Management module helps enterprises efficiently manage their locks, keys, cores, and cylinders.
— cdn.prod.website-files.com
Listed in the company's integration directory, TMA supports integration with various campus systems.
— tmasystems.com
9.0
Category 6: Support, Training & Onboarding Resources
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Outlined in published support policies, TMA provides comprehensive training resources for effective onboarding.
— tmasystems.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Upgrading from WebTMA 5 to 7 requires manual rebuilding of certain configurations (e.g., Dashboards, Service Request Forms) as they do not migrate automatically.
Impact: This issue had a noticeable impact on the score.
Incident IQ is a tailored solution for K-12 schools, helping to streamline facilities operations, centralize work order management, and reduce unplanned downtime. It's designed specifically for the education sector, addressing the unique needs of school facilities management, from managing regular maintenance tasks to handling unexpected incidents.
Incident IQ is a tailored solution for K-12 schools, helping to streamline facilities operations, centralize work order management, and reduce unplanned downtime. It's designed specifically for the education sector, addressing the unique needs of school facilities management, from managing regular maintenance tasks to handling unexpected incidents.
Best for teams that are
K-12 districts wanting to unify IT help desk and facilities maintenance in one platform
Schools with 1:1 device programs requiring robust asset tracking alongside work orders
Skip if
Higher education or non-school industries, as it is purpose-built for K-12 districts
Small schools with tight budgets, as users report it can be costly
Expert Take
Our analysis shows Incident IQ stands out by strictly adhering to a 'unified platform' approach tailored for K-12, avoiding the disjointed experience of generic tools. Research indicates its 'write-back' integration capability—allowing technicians to lock or wipe devices directly from a ticket—is a significant productivity booster. Furthermore, the unlimited technician pricing model aligns perfectly with school district staffing needs, despite documented concerns over annual cost adjustments.
Pros
Unified IT, Facilities & HR platform
Unlimited technician and agent seats
SOC 2 Type 2 security compliance
Deep MDM write-back integrations
Ticket Wizard simplifies user requests
Cons
Mobile app stability issues
Annual 4-8% price increases
Reporting customization limitations
Asset check-out can be slow
Search functionality historically limited
This score is backed by structured Google research and verified sources.
Overall Score
9.0/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate whether the platform offers a unified solution for K-12 workflows, including IT, facilities, and asset management, without requiring disjointed third-party tools.
What We Found
Incident IQ provides a comprehensive, purpose-built K-12 platform combining IT asset management, help ticketing, facilities maintenance, HR workflows, and event management into a single interface.
Score Rationale
The score is high due to the platform's extensive unification of distinct school district operations (IT, Facilities, HR) into one system, though minor reporting limitations prevent a perfect score.
Supporting Evidence
The platform includes specialized tools for event management, preventing double bookings and coordinating equipment needs. iiQ Events prevents accidental double bookings and provides building staff with a detailed timeline of event activities.
— incidentiq.com
Specific features for facilities include preventive maintenance scheduling and labor rate tracking. iiQ Facilities... has been enhanced with new labor rate tracking to help support teams manage overtime and hourly rates, and improved parts and labor analytics.
— incidentiq.com
The platform unifies IT, facilities, and HR workflows, allowing districts to manage assets, support tickets, and maintenance work orders in one place. Featuring asset management, help ticketing, human resources, facilities maintenance solutions, and more; Incident IQ improves efficiency... and creates safe, productive learning environments.
— incidentiq.com
The platform addresses unique school facilities management needs, from regular maintenance to unexpected incidents.
— incidentiq.com
Documented in official product documentation, Incident IQ offers a centralized work order management system tailored for K-12 schools.
— incidentiq.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for evidence of widespread adoption in the K-12 sector and third-party validation of security and operational standards.
What We Found
Incident IQ is a dominant player in the K-12 space, serving over 1,500 districts and millions of students, backed by SOC 2 Type 2 compliance and the Student Privacy Pledge.
Score Rationale
The product achieves a premium score due to its verified SOC 2 Type 2 status and massive adoption footprint in US school districts, signaling high market trust.
Supporting Evidence
The company is a signatory of the Student Privacy Pledge, affirming its commitment to protecting student data. Incident IQ has taken the Student Privacy Pledge to affirm that K-12 student information is kept private and secure.
— incidentiq.com
Incident IQ has achieved SOC 2 Type 2 compliance without qualifications, a rigorous standard for data security. Incident IQ... has been found to be SOC2 Type 2 compliant without qualifications following the conclusion of a rigorous audit process.
— incidentiq.com
The platform is used by over 1,500 school districts and supports millions of students and teachers across 40+ states. More than ten million students and teachers in over 1,500 districts rely on the Incident IQ platform to manage and deliver mission-critical services.
— incidentiq.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess how intuitive the platform is for non-technical staff (teachers) versus technical staff, and the quality of mobile tools for field work.
What We Found
While the desktop interface and 'Ticket Wizard' for teachers are highly praised for ease of use, the mobile app for technicians suffers from significant performance and functionality issues.
Score Rationale
The score is anchored below 9.0 primarily due to documented, persistent complaints about the mobile app's stability and feature parity, despite a strong web interface.
Supporting Evidence
The platform's interface is designed specifically for K-12 needs, making it easier for end-users to adopt compared to generic tools. iiQ Facilities and iiQ Ticketing use the same interface, so it's a lot easier for our end users to put in tickets. The workflow and ease of use is phenomenal.
— incidentiq.com
Users report that the mobile app is 'barebones' compared to the web version and suffers from crashing issues. Pretty barebones compared to the web version... it consistently has issues showing *just* my tickets... I have to delete and reinstall this at least once a month.
— apps.apple.com
The 'Ticket Wizard' feature allows teachers and students to submit detailed help requests in under a minute. With just a few clicks, teachers or students can submit information-rich help requests in under a minute.
— g2.com
The platform features an intuitive UI, making it accessible for school staff with varying levels of tech proficiency.
— incidentiq.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the pricing model's alignment with school budgets, specifically looking for hidden costs or per-agent fees that penalize growth.
What We Found
Incident IQ uses a student-enrollment pricing model with unlimited technician seats, which is highly favorable for schools, though users report consistent annual price increases.
Score Rationale
The score is strong due to the unlimited agent model which avoids 'nickel and diming', but is capped by reports of 4-8% annual subscription cost increases.
Supporting Evidence
A district with ~2,500 students reported paying approximately $5,000 annually for the core ticketing and asset deployment module (2019 data). We have 2500 students and pay right around $5000 a year with the 1:1 deployment module added on.
— reddit.com
Users have reported annual subscription price increases ranging from 4% to 8%. Just curious how IIQ users feel about the company standard to raise the subscription cost by '4-8% each year'. I had an account rep tell me this.
— reddit.com
Pricing is based on student enrollment rather than the number of assets or technician seats, allowing for unlimited staff access. Incident IQ is priced based on a district's student enrollment... Districts can provide access to as many technicians, support agents, or administrators as needed — at no additional cost.
— incidentiq.com
Category 5: Security, Compliance & Data Protection
What We Looked For
We look for deep, two-way integrations with core K-12 systems like SIS (PowerSchool, Skyward) and MDM (Jamf, Google Admin).
What We Found
Incident IQ offers robust API-driven integrations that allow for write-back capabilities (e.g., locking devices) and automated data syncing with major K-12 systems.
Score Rationale
The score reflects the platform's advanced integration capabilities, particularly the 'write-back' features that allow technicians to execute MDM commands directly from tickets.
Supporting Evidence
API-driven integrations minimize manual data entry by populating tickets with device telemetry and user details. Combining MDM and SIS data into Incident IQ gives technicians relevant asset information at their fingertips... reducing the time spent in that back-and-forth process.
— incidentiq.com
The platform integrates with major Student Information Systems (SIS) like PowerSchool to sync roster and user data automatically. Incident IQ uses API endpoints to integrate with PowerSchool, enabling districts to securely import user, course, and roster data.
— incidentiq.com
Integrations with MDMs like Jamf and Google Admin allow technicians to remotely lock, wipe, or restart devices directly from a ticket. MDM integrations allow IT agents to immediately lock a lost or stolen device directly from a help ticket, without needing to switch between systems.
— incidentiq.com
The platform supports FERPA and COPPA compliance, ensuring student data privacy rights are respected. iiQ Assets is SOC-2 audited and supports districts' FERPA and COPPA compliance standards, so teams stay protected.
— incidentiq.com
Data is encrypted in transit (AES-128) and at rest (AES-256), following NIST Cybersecurity Framework best practices. All disks are encrypted at rest (AES-256, keys are rotated yearly). All data is encrypted in transit (AES-128...).
— schools.nyc.gov
The platform is SOC 2 Type 2 compliant, verifying its security, availability, and confidentiality controls via third-party audit. Incident IQ... has been found to be SOC2 Type 2 compliant without qualifications following the conclusion of a rigorous audit process.
— incidentiq.com
Listed in the company's integration directory, Incident IQ integrates with various educational tools, though some popular tools are not supported.
— incidentiq.com
9.0
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users have reported that the asset check-out process can be slow and that reporting customization has limitations.
Impact: This issue had a noticeable impact on the score.
myFacilities Work Order Management is a specialized SaaS solution designed to help school districts efficiently manage maintenance requests. The platform addresses the unique needs of the educational sector by simplifying the process from submission to resolution, allowing for streamlined operations and improved resource allocation.
myFacilities Work Order Management is a specialized SaaS solution designed to help school districts efficiently manage maintenance requests. The platform addresses the unique needs of the educational sector by simplifying the process from submission to resolution, allowing for streamlined operations and improved resource allocation.
INDUSTRY-SPECIFIC
Best for teams that are
K-12 districts wanting an AI-powered tool for capital planning and work orders
Schools looking for a system designed specifically for education staff, not just engineers
Skip if
Non-educational organizations, as the platform is heavily tailored to school district needs
Small teams seeking a free or standalone ticketing tool without broader facility features
Expert Take
myFacilities Work Order Management is a game-changer in the realm of school district and campus maintenance. It addresses the unique challenges of managing complex maintenance requests in an educational setting. With its ability to simplify the entire process - from request submission to resolution - it allows schools to operate more efficiently, saving valuable time and resources. Plus, its scalability makes it a viable solution for school districts of all sizes.
Pros
Industry-specific features
Simplified work order management
Efficient resolution tracking
Resource allocation optimization
Scalable solution
Cons
Limited information on pricing
May require training for non-tech savvy users
May not be suitable for small institutions
This score is backed by structured Google research and verified sources.
Overall Score
8.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Work Order Platforms for Schools and Campuses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Usability & Customer Experience
What We Looked For
We assess ease of implementation, interface design for non-technical staff, and the availability of self-service support resources.
What We Found
The platform is explicitly designed to eliminate the need for implementation consultants, featuring a 'lightning-fast setup' and AI-assisted onboarding.
Score Rationale
The 'no consultant needed' approach and AI-driven setup (Facilibot) suggest high usability for school staff, though the lack of third-party user reviews prevents a perfect score.
Supporting Evidence
An AI bot named 'Facilibot' assists users in setting up their virtual facility and provides insights. Facilibot™ uses data from our software suite to provide users with valuable insights... and creates data for users in order to easily set up your virtual facility
— myfacilities.us
The software is designed to be launched by internal staff without the need for external engineers or consultants. Your facilities team, admin staff, or tech coordinator can launch this system with zero outside help... No engineers required. No complex installs.
— myfacilities.us
8.5
Category 2: Value, Pricing & Transparency
What We Looked For
We evaluate pricing models, hidden fees, and the inclusion of unlimited users or data storage.
What We Found
The product offers a highly transparent 'unlimited' model, providing access to all modules and unlimited users for a single price.
Score Rationale
The 'unlimited users' model is a significant value driver for schools, although specific dollar amounts are not publicly listed without a quote.
Supporting Evidence
The vendor positions itself against competitors by avoiding per-user fees and expensive startup costs. Most CMMS tools give you half the features and charge you double... No ridiculous startup fees.
— myfacilities.us
The pricing model includes unlimited users, projects, data, and support for a single price. Our software is special and you get access to everything on the platform for the price of one, all with unlimited users projects, data, and support!
— myfacilities.us
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official website.
— myfacilities.us
9.0
Category 3: Education-Specific Features & Compliance
What We Looked For
We check for features tailored to K-12/Higher Ed, such as bond reporting, safety compliance, and faculty portals.
What We Found
The system is purpose-built for schools, featuring bond reporting compliance, faculty portals, and specific workflows for common school requests.
Score Rationale
The inclusion of bond reporting and specific 'Capital Facilities Funding' management makes it exceptionally well-suited for the education sector compared to generic CMMS.
Supporting Evidence
A dedicated portal allows unlimited faculty and staff to submit work orders. Faculty Portal For Work Order Request.
— myfacilities.us
The software includes specific features for bond reporting compliance and capital facilities funding. Bond reporting compliance... Need a better term than 'Building Renewal Grant'? Call it what it is: Capital Facilities Funding. We help you manage that, too.
— myfacilities.us
8.8
Category 4: AI & Capital Planning Integration
What We Looked For
We examine how the software utilizes AI for long-term planning, forecasting, and asset lifecycle management.
What We Found
The 'SMART Forecasting' and 'Facilibot' features automate capital improvement plans and budget projections using real-time cost data.
Score Rationale
The ability to auto-generate capital plans from operational data is a high-value feature, distinguishing it from simple work order ticketing systems.
Supporting Evidence
The system links daily maintenance to long-term capital strategy. ensuring that your maintenance fits into your capital improvement strategy.
— myfacilities.us
The SMART Forecasting module uses AI to build capital improvement plans and forecast costs. Facilibot™ does what teams of analysts used to: Builds a real Capital Improvement Plan in seconds; Pulls real-time cost data with live pricing & inflation adjustments
— myfacilities.us
Recognized through an industry award for innovation in educational facility management solutions.
— facilitiesnet.com
9.2
Category 5: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Documented in official product documentation, the platform offers features tailored for educational institutions, such as simplified work order management and efficient resolution tracking.
— myfacilities.us
8.8
Category 6: Market Credibility & Trust Signals
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Referenced by a third-party publication, the platform is recognized for its specialized focus on school district maintenance needs.
— facilitiesnet.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
While a mobile app is advertised, no dedicated, highly-rated app for 'myFacilities.us' is clearly visible in major public app stores under that specific name, unlike competitors.
Impact: This issue had a noticeable impact on the score.
There is a near-total absence of verified third-party reviews on major platforms like G2 or Capterra for this specific vendor (Estimating Plus LLC), limiting user validation.
Impact: This issue resulted in a major score reduction.
Significant brand confusion exists due to the generic name 'myFacilities,' which is also used by internal university portals (e.g., WSU) and unrelated apps, making independent research difficult.
Impact: This issue caused a significant reduction in the score.
In evaluating work order platforms for schools and campuses, key factors considered include product specifications, essential features, customer reviews, and overall ratings. Specific considerations important to this category include the platform's ability to streamline maintenance requests, track work orders efficiently, and facilitate communication among staff, which are crucial for effective facility management in an educational setting. The research methodology involved a comprehensive analysis of each platform's specifications, a review of customer feedback to gauge user satisfaction, and a comparison of ratings to assess overall performance. Additionally, the price-to-value ratio was evaluated to ensure that each option provides significant benefits relative to its cost.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of user feedback and expert insights.
Rankings based on an analysis of key features, specifications, and user ratings specific to work order platforms for educational institutions.
Selection criteria focus on critical factors such as ease of use, integration capabilities, and customer support services in school and campus environments.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
0.0/ 10
Deep Research
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