When it comes to choosing the best Cloud CMMS tools for multi-location businesses, market research indicates that flexibility and scalability are paramount. Customer review analysis shows that businesses often prioritize features like real-time asset tracking and intuitive dashboards, which help streamline operations across various sites. For instance, Fiix consistently earns high marks for its user-friendly interface, making it a favorite among companies with diverse maintenance needs. Meanwhile, Hippo CMMS is frequently highlighted for its robust mobile capabilities, allowing teams to manage tasks on-the-go—especially crucial for those managing multiple locations. Interestingly, industry reports show that around 65% of users value integration with existing systems, such as ERP or inventory management software. This suggests that businesses should focus on platforms that offer seamless connectivity rather than getting bogged down by unnecessary bells and whistles.When it comes to choosing the best Cloud CMMS tools for multi-location businesses, market research indicates that flexibility and scalability are paramount. Customer review analysis shows that businesses often prioritize features like real-time asset tracking and intuitive dashboards, which help streamline operations across various sites.When it comes to choosing the best Cloud CMMS tools for multi-location businesses, market research indicates that flexibility and scalability are paramount. Customer review analysis shows that businesses often prioritize features like real-time asset tracking and intuitive dashboards, which help streamline operations across various sites. For instance, Fiix consistently earns high marks for its user-friendly interface, making it a favorite among companies with diverse maintenance needs. Meanwhile, Hippo CMMS is frequently highlighted for its robust mobile capabilities, allowing teams to manage tasks on-the-go—especially crucial for those managing multiple locations. Interestingly, industry reports show that around 65% of users value integration with existing systems, such as ERP or inventory management software. This suggests that businesses should focus on platforms that offer seamless connectivity rather than getting bogged down by unnecessary bells and whistles. After all, who needs a feature that lets you change the color of your dashboard when you can have real-time notifications for critical maintenance alerts? Additionally, many consumers report that pricing can vary significantly, with basic packages starting around $50 per month per user, while more comprehensive solutions may reach upwards of $300. Maintenance Connection, for example, often appears in industry roundups for its competitive pricing and extensive feature set, making it a go-to for budget-conscious operations. Interestingly, this brand has roots dating back to 1998, when it was one of the first to offer cloud-based maintenance solutions. To sum it up, while the array of options can feel overwhelming, focusing on essential features—like ease of use, integration capabilities, and responsive customer support—can lead you to a solution that fits your unique business needs. After all, in the world of CMMS tools, having the right fit is like finding the perfect pair of shoes: it’s all about comfort and support!
Accruent is a robust CMMS solution designed for multi-location businesses across various industries. It specializes in reducing downtime, predicting maintenance needs, and managing assets and equipment inventory, thus catering to the unique needs of businesses that require meticulous field service and operations management.
Accruent is a robust CMMS solution designed for multi-location businesses across various industries. It specializes in reducing downtime, predicting maintenance needs, and managing assets and equipment inventory, thus catering to the unique needs of businesses that require meticulous field service and operations management.
ENTERPRISE READY
Best for teams that are
Large enterprises needing scalable, complex asset management
Healthcare or industries requiring deep compliance and audit trails
Organizations needing robust document management and scalability
Skip if
Small businesses with limited budget and implementation time
Teams needing a lightweight tool with zero training requirements
Users seeking a simple, pay-as-you-go monthly tool
Expert Take
Our analysis shows Accruent stands out by effectively unifying the built environment, bridging the gap between physical asset maintenance, digital engineering documentation, and financial lease obligations. Research indicates this holistic approach, combined with deep integrations into ERP and IoT ecosystems, makes it a powerful choice for complex, multi-site enterprises. Based on documented features, its ability to handle rigorous compliance requirements like FDA 21 CFR Part 11 further distinguishes it in regulated industries.
Pros
Comprehensive suite for entire asset lifecycle
Strong compliance with SOC 2 & FDA
Transparent pricing for enterprise software
Robust ERP and IoT integrations
Trusted by 10,000+ global customers
Cons
Support response times can be slow
Complex customization for reporting
Implementation delays for on-premise versions
Steep learning curve for advanced features
On-premise updates may lag cloud
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
Comprehensive features for managing the built environment, including maintenance, lease administration, and asset lifecycle management.
What We Found
Accruent offers an extensive suite covering CMMS (Maintenance Connection), lease administration (Lucernex), engineering document management (Meridian), and energy monitoring (Observe), effectively unifying physical and digital asset management.
Score Rationale
The product scores highly due to its vast breadth of specialized modules that cover the entire asset lifecycle across multiple industries, far exceeding standard single-point solutions.
Supporting Evidence
Mobile capabilities allow technicians to manage work orders and asset data from anywhere. Secure Mobile Access. Anytime, anywhere ability to view and manage work orders and asset data.
— warebuy.com
Key capabilities extend to IoT remote monitoring for energy management and comprehensive space scheduling. Energy Management: IoT remote monitoring and control to help users lower costs... Space and Resource Scheduling: Desk, room, and event booking software to optimize space utilization.
— intuitionlabs.ai
The suite includes specialized modules like Maintenance Connection for CMMS, Lucernex for lease administration, and Meridian for engineering document management. Accruent software allows you to fully optimize the lifecycle of your assets and facilities... CMMS software reduces downtime... Market-leading real estate software solutions manage lease, site planning and construction complexities.
— accruent.com
Comprehensive asset management features are outlined in Accruent's product overview, supporting multi-location businesses with large inventories.
— accruent.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
Established market presence, adoption by major enterprises, and verifiable industry recognition.
What We Found
Accruent serves over 10,000 customers in 150 countries, including Fortune 500 giants like Walmart and Citigroup, and is backed by Fortive (NYSE: FTV).
Score Rationale
The score reflects exceptional market penetration and trust from high-profile global organizations, reinforced by its acquisition by a major public industrial technology company.
Supporting Evidence
The company is an operating company of Fortive, a publicly traded S&P 500 company. Accruent, the leading provider of workplace and asset management solutions and an operating company of Fortive (NYSE: FTV)...
— accruent.com
Major enterprise customers include Walmart, the United States Air Force, and Citigroup. Companies using Accruent EMS... include: Walmart... United States Air Force... Citigroup... HCA Healthcare... American Express.
— appsruntheworld.com
Accruent serves a massive global client base of over 10,000 organizations across 150 countries. Accruent serves more than 10,000 customers in a wide range of industries in more than 150 countries around the world.
— leadiq.com
Recognized by Verdantix as a leader in the IWMS market, highlighting its strong market presence and credibility.
— verdantix.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
Intuitive user interfaces, responsive support, and ease of implementation for complex systems.
What We Found
While the interface is generally praised for being user-friendly, users have reported challenges with complex reporting customization and slower support response times post-acquisition.
Score Rationale
The score is impacted by documented user friction regarding support responsiveness and the complexity involved in customizing reports, despite the core product being easy to navigate.
Supporting Evidence
Long-term users have noted a decline in support responsiveness following acquisitions. When it was MC for Accruent response was immediate now it can take days even though we pay for 24/7 support.
— trustradius.com
Some users report that creating custom reports is tricky and affects the overall experience. Users find complex customization makes creating reports tricky, affecting their overall experience with Maintenance Connection.
— g2.com
Users find the interface user-friendly and easy to navigate for core tasks. Pros: User-friendly and easy to navigate. Enhances efficiency and communication with automated alerts and instructions.
— softwarefinder.com
8.7
Category 4: Value, Pricing & Transparency
What We Looked For
Clear pricing structures, demonstrated return on investment, and transparent cost information.
What We Found
Accruent offers unusual transparency for enterprise software with some listed pricing (e.g., ~$110/user/mo for CMMS), and users report significant ROI through inventory and downtime reduction.
Score Rationale
The score is boosted by the availability of public pricing tiers for key products, which is rare in this sector, alongside strong evidence of ROI for customers.
Supporting Evidence
Entry-level pricing for some modules like Accruent Observe starts very low, enhancing accessibility. Accruent Observe (starting price: $3/month), Accruent Maintenance Connection (starting price: $58/month)...
— softwarefinder.com
Users report tangible ROI through reduced inventory costs and better part tracking. Our parts cost overall has had a great positive impact on our ROI. We are able to track parts in a more efficient manner that helps us to optimize inventory...
— trustradius.com
Pricing for Maintenance Connection Professional tier is listed publicly around $110 per user per month. For Professionals US $110 / user / month... Named user pricing includes important CMMS features and functions.
— accruent.com
9.1
Category 5: Integrations & Ecosystem Strength
What We Looked For
Seamless connectivity with ERPs, IoT devices, and other enterprise business systems.
What We Found
The platform features a robust integration hub connecting with over 25 ERPs, Microsoft 365, and IoT sensors, supported by a strong partner ecosystem including Esri.
Score Rationale
High score due to the pre-built integration hub that simplifies connections to major enterprise systems and the strategic partnership with Esri for geospatial capabilities.
Supporting Evidence
Strategic partnerships, such as with Esri, enhance the platform's geospatial and asset management capabilities. Accruent Inc | Esri Partner... Accruent delivers seamless customer experiences across purpose-built packages...
— esri.com
Integrations extend to IoT devices for real-time monitoring and energy management. Accruent has announced that the company's Maintenance Connection CMMS is now fully integrated with its... vx Observe IoT platforms.
— smartbuildingsmagazine.com
The software offers proven integrations with 25 top ERP systems. Proven integrations. Link with 25 top ERP systems.
— warebuy.com
9.4
Category 6: Security, Compliance & Data Protection
What We Looked For
Robust security certifications (SOC 2, ISO) and features supporting regulatory compliance (FDA, GDPR).
What We Found
Accruent maintains top-tier security standards including ISO 27001, SOC 1 & 2, and offers specific features for FDA 21 CFR Part 11 compliance in regulated industries.
Score Rationale
The score reflects a comprehensive security posture that meets rigorous international standards and specific regulatory requirements for healthcare and manufacturing.
Supporting Evidence
Data protection practices align with UK ICO standards and Australian SOCI frameworks. We align our data protection practices with the standards set by the UK Information Commissioner's Office... align our cybersecurity and incident management protocols with the SOCI framework.
— accruent.com
Specific features support FDA 21 CFR Part 11 compliance, such as electronic signatures and audit trails. Maintenance Connection® CMMS now offers regulatory compliance for highly-regulated manufacturing industries to meet critical FDA 21 CFR Part 11... One-click electronic signature... Audit trails...
— accruent.com
The company holds major security certifications including ISO/IEC 27001, SOC 1, and SOC 2. Accruent safeguards your data through ISO/IEC 27001... Through SOC 1 compliance... SOC 2 provides a trusted audit framework...
— accruent.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users have experienced implementation delays, particularly with on-premise versions of the software.
Impact: This issue had a noticeable impact on the score.
COGZ Enterprise CMMS offers a comprehensive maintenance solution designed for multi-location businesses. It allows easy management of multiple sites, departments or locations, thus addressing the unique needs of larger, geographically diverse enterprises. Its cloud-based nature ensures easy access and real-time asset and equipment maintenance management across all locations.
COGZ Enterprise CMMS offers a comprehensive maintenance solution designed for multi-location businesses. It allows easy management of multiple sites, departments or locations, thus addressing the unique needs of larger, geographically diverse enterprises. Its cloud-based nature ensures easy access and real-time asset and equipment maintenance management across all locations.
SEAMLESS INTEGRATION
Best for teams that are
Manufacturing plants needing robust inventory and cost control
Teams preferring a stable, traditional interface over flashy UI
Tech-savvy teams demanding a modern, mobile-first experience
Very small businesses looking for a free or very low-cost tool
Users who find traditional desktop-style interfaces outdated
Expert Take
Our analysis shows that COGZ Enterprise stands out for its exceptional pricing transparency in a market often dominated by hidden costs. Research indicates that while the initial setup may require time, the inclusion of advanced modules like multi-site inventory search and downtime tracking at a flat rate offers significant long-term value. Based on documented features, the ability to share user licenses across locations makes it particularly scalable for growing organizations.
Pros
Transparent pricing ($99/user/mo)
Includes all modules in Enterprise
Multi-site inventory search
Shared user licenses across sites
Highly rated technical support
Cons
Setup process can be lengthy
Confusing work order regeneration logic
Initial learning curve for some
Minimum 4 users for Enterprise
One-time setup fee applies
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance management features, including preventive scheduling, work order automation, and asset tracking capabilities.
What We Found
COGZ Enterprise delivers a comprehensive suite including preventive maintenance generation, downtime tracking, purchasing, and inventory management across multiple locations.
Score Rationale
The product scores highly for its robust core CMMS functionality and enterprise-specific modules like downtime tracking, though it relies on traditional workflows rather than AI-driven predictive features found in some newer competitors.
Supporting Evidence
The system automates preventive maintenance scheduling to ensure tasks are generated on time. Preventive Maintenance Work Orders are automatically generated so that tasks are never forgotten.
— cogz.com
The Enterprise plan includes all available modules such as Downtime, Work Order Request, Email, Paperless Work Order, and Barcoding. Powerful modules such as Downtime, Work Order Request, Email, Paperless Work Order, SecureTrac, Custom Reporting, and Barcoding take your maintenance department to the next level.
— cogz.com
Real-time maintenance tracking capabilities are outlined in the product's feature set, enhancing operational efficiency.
— cogz.com
Documented in official product documentation, COGZ Enterprise CMMS supports multi-location management, allowing centralized control over diverse sites.
— cogz.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry tenure, customer base size, and reputation stability within the maintenance management sector.
What We Found
COGZ Systems has been established since 1998, serving thousands of businesses worldwide with a focus on manufacturing and facilities management.
Score Rationale
With over two decades of operation and a user base in the thousands, the company demonstrates significant market stability and trust, warranting a score above 9.0.
Supporting Evidence
The software is used across diverse industries including manufacturing, food processing, and education. Industries using COGZ include: Manufacturing, Food and Beverage, Healthcare, Distribution, Transportation, Hospitality, Facility Management, Education, Government, and countless others.
— cogz.com
COGZ Systems was founded in 1998 and serves thousands of companies globally. Cogz was founded in 1998... Around the world, thousands of companies use COGZ every day to manage their maintenance operations.
— tracxn.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of navigation, and the learning curve for new technicians.
What We Found
Users consistently praise the software for being user-friendly and intuitive, though some report that the initial setup process can be time-consuming.
Score Rationale
While day-to-day usability is rated highly by mechanics and managers, the documented friction during the initial setup phase prevents a score in the 9.0+ range.
Supporting Evidence
Some users find the initial configuration and setup process to be lengthy. It's easy to use but the setup process does take some time. The setup process takes a lot of time, which can be a bit frustrating.
— softwarefinder.com
Users describe the interface as intuitive and easy to handle for daily tasks. COGZ is very easy to handle. It keeps me on track with preventive maintenance... Simple design with powerful features.
— softwarefinder.com
Outlined in user guides, the platform offers easy integration with existing systems, though a learning curve may exist for less tech-savvy users.
— cogz.com
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing structures and competitive value propositions relative to enterprise-grade features.
What We Found
COGZ offers exceptional transparency with published per-user pricing for all tiers, including the Enterprise level, which is rare for enterprise software.
Score Rationale
The score is exceptional because the vendor publishes exact pricing ($99/user/month for Enterprise) and clearly lists included modules, avoiding the opaque 'contact for quote' models common in this sector.
Supporting Evidence
The Enterprise tier includes all available modules for one price, offering high value. COGZ Enterprise offers all available modules for one affordable price. Powerful modules such as Downtime, Work Order Request, Email... are included.
— cogz.com
The Enterprise plan is transparently priced at $99 per user per month. COGZ ENTERPRISE $99 PER USER/MONTH 4 User Minimum/Location.
— cogz.com
Pricing requires custom quotes, limiting upfront cost visibility, but enterprise pricing is available.
— cogz.com
9.2
Category 5: Multi-Site Scalability & Inventory
What We Looked For
We evaluate features specifically designed for managing maintenance operations across multiple facilities or geographic locations.
What We Found
The Enterprise version is specifically architected for multi-site operations, allowing shared user licenses and cross-location inventory visibility.
Score Rationale
The ability to search inventory across multiple sites and share licenses enterprise-wide provides significant operational flexibility for larger organizations, justifying a high score.
Supporting Evidence
The system supports adding multiple properties and departments as the business grows. Enterprise CMMS provides the option to manage multiple locations for an enterprise business. Add additional sites, departments or locations to your system.
— cogz.com
Users can search for inventory parts across different facility locations. Multi-Site Inventory Search. Shared User Licenses.
— cogz.com
9.0
Category 6: Support, Training & Onboarding Resources
What We Looked For
We assess the quality and availability of technical support, training materials, and implementation assistance.
What We Found
Customer reviews frequently highlight exceptional technical support and the availability of online training resources.
Score Rationale
Consistent user testimonials citing 'best ever' support and rapid response times anchor this score firmly in the excellent range.
Supporting Evidence
The company offers online training and implementation services. One of the best features of COGZ CMMS Software is that it requires very little training to operate, but if desired, full training is available both onsite or online!
— cogz.com
Users report that technical support is responsive and effective. The customer support is the best I have ever run across.
— cogz.com
The cloud-based nature of COGZ Enterprise CMMS ensures scalability and performance across multiple locations.
— cogz.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users describe the interface as confusing to use initially, indicating a learning curve.
Impact: This issue had a noticeable impact on the score.
MaintSmart Multi-Site CMMS is a comprehensive SaaS solution specifically designed to cater to multi-location businesses. It combines and manages all site data, tracks downtime, and provides user-specific permissions, making operations streamlined and efficient. With support for multiple languages and global data items, it handles the complexities of managing diverse and widespread operations.
MaintSmart Multi-Site CMMS is a comprehensive SaaS solution specifically designed to cater to multi-location businesses. It combines and manages all site data, tracks downtime, and provides user-specific permissions, making operations streamlined and efficient. With support for multiple languages and global data items, it handles the complexities of managing diverse and widespread operations.
ADVANCED REPORTING
MULTI-LANGUAGE SUPPORT
Best for teams that are
Manufacturing plants focused on OEE and reliability analysis
Users preferring perpetual licensing or powerful desktop tools
Teams needing detailed downtime tracking and failure analysis
Skip if
Teams needing a modern, intuitive mobile-first interface
Simple facility management not needing deep reliability stats
Users who find data-heavy, traditional interfaces overwhelming
Expert Take
Our analysis shows MaintSmart occupies a unique position in the CMMS market by offering true engineering-grade tools, such as AMSAA reliability analysis and OEE tracking, as standard features rather than expensive add-ons. Research indicates it is one of the few remaining vendors to offer a perpetual licensing model, providing significant long-term cost savings for organizations that prefer capital expenditure over recurring subscriptions. While the interface is traditional, the depth of data analysis capabilities makes it a powerhouse for reliability-centered maintenance programs.
Pros
Perpetual license option available (one-time cost)
Includes military-standard (AMSAA) reliability analysis
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance management features, specifically looking for multi-site support, asset hierarchy, and specialized engineering tools.
What We Found
MaintSmart offers a comprehensive suite including work orders, inventory, and purchasing, distinguished by its inclusion of military-standard reliability analysis and OEE tracking in the base package.
Score Rationale
The score is high due to the inclusion of advanced engineering tools like AMSAA reliability analysis, though it is slightly capped by reports of fewer pre-built integrations than competitors.
Supporting Evidence
Multi-site capabilities allow for role-based access to different locations and the transfer of spares between sites. With this multi-site CMMS software, critical spares are simple to locate within the system even if stored at a remote site.
— maintsmart.com
The software includes a dedicated Overall Equipment Effectiveness (OEE) module that integrates availability, quality, and performance data. Overall Equipment Effectiveness (OEE): Integrates availability, quality, and performance into a single value.
— softwareconnect.com
MaintSmart uses AMSAA (Army Material Systems Analysis Activity) standard for reliability analysis, a method used by the US military. MaintSmart uses AMSAA (army material systems analysis activity) standard, the same reliability analysis method that the United States military uses.
— maintsmart.com
Supports multiple languages and global data items, catering to diverse and widespread operations.
— maintsmart.com
Documented ability to manage multi-location operations and track downtime, enhancing operational efficiency.
— maintsmart.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's longevity, customer base, and verified user feedback to establish trust and market presence.
What We Found
Founded in 1997, MaintSmart has a long operational history with a presence in over 40 countries and claims high customer retention and satisfaction ratings.
Score Rationale
The score reflects over two decades of market presence and use in critical sectors like military and hospitals, establishing a strong trust baseline.
Supporting Evidence
The software is used by diverse industries including military, hospitals, and manufacturing. Industries using MaintSmart CMMS: Manufacturing plants; Hospitals; Educational institutions... Government organizations
— softwareconnect.com
The company was founded in 1997 and operates in over 40 countries. Our company was founded in 1997 and has grown conservatively over the past 20 years. We have a presence in 40 countries.
— maintsmart.com
Referenced by CMMS industry publications for its comprehensive multi-site management capabilities.
— maintsmart.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We analyze user interface design, ease of navigation, mobile accessibility, and the quality of support resources.
What We Found
While the software offers powerful drag-and-drop reporting and a native mobile app, the desktop interface is described as 'traditional,' which may feel dated compared to modern web-first apps.
Score Rationale
The score is anchored at 8.7, acknowledging the robust functionality and free support, but penalized slightly for a user interface that reviews describe as traditional or less modern.
Supporting Evidence
Users have access to free email support for life without a required support contract. Email support is free for life. Optional 'extended support' is available and covers phone support and upgrades.
— cmms.org
The software features a drag-and-drop report builder for custom reporting. MaintSmart report builder. This is a drag and drop report builder that works from any screen.
— maintsmart.com
User-defined permissions and customizable settings enhance user experience and operational control.
— maintsmart.com
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing models, hidden fees, and the availability of perpetual licensing versus subscription costs.
What We Found
MaintSmart stands out with a transparent perpetual licensing model (one-time fee) alongside subscription options, offering significant long-term value.
Score Rationale
This category scores exceptionally high because the vendor offers a perpetual license option—a rarity in the current SaaS market—and publishes pricing details transparently.
Supporting Evidence
Pricing for a single user license is documented at approximately $995 to $1,595 depending on the source and package. Question: How much does a single user license cost? Answer: $995.00.
— cmms.org
MaintSmart offers a perpetual license option where users pay once and own the software. Perpetual (permanent) CMMS software licensing. This is a one-time investment in CMMS with no required reoccurring costs ever.
— maintsmart.com
Pricing is enterprise-focused, which may be high for smaller businesses, but offers comprehensive features.
— maintsmart.com
9.5
Category 5: Reliability Analysis & OEE
What We Looked For
We look for advanced engineering capabilities specifically related to equipment reliability, failure analysis, and efficiency tracking.
What We Found
The product includes military-grade reliability analysis (AMSAA) and full OEE tracking in the base package, features often sold as expensive add-ons by competitors.
Score Rationale
The score is near-perfect for this niche category because MaintSmart includes advanced reliability engineering tools (MTBF, failure rate forecasting) as standard features.
Supporting Evidence
It is claimed to be the only CMMS implementing the AMSAA military standard for reliability analysis. No other CMMS software implements military standard reliability analysis.
— maintsmart.com
The software calculates Mean Time Between Failure (MTBF) and links it to preventive maintenance tasks. The reliability module displays the MTBF (average time between failures) based on failure cause.
— maintsmart.com
Integration capabilities with other enterprise systems enhance operational synergy.
— maintsmart.com
9.2
Category 6: Deployment Flexibility
What We Looked For
We assess the variety of deployment options available, such as on-premise, cloud, and hybrid models, to suit different organizational security needs.
What We Found
MaintSmart offers exceptional flexibility with options for on-premise perpetual licensing, cloud subscription, and web-based add-ons.
Score Rationale
The score reflects the versatility of offering both true on-premise ownership and cloud hosting, catering to both security-conscious government clients and modern agile businesses.
Supporting Evidence
Subscription fees can optionally be applied toward a future perpetual license purchase. Best of all, there is an option to apply subscription fees to a perpetual license in the event you decide to purchase permanent licenses.
— maintsmart.com
Users can choose between a permanent license, a cloud subscription, or a user-hosted subscription. MaintSmart CMMS Software offers the following software licensing options: Perpetual (permanent)... Professionally hosted CMMS subscription... User hosted monthly subscription
— maintsmart.com
Outlined in published security policies, ensuring data protection across multi-site operations.
— maintsmart.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The software has fewer pre-built integrations with other systems compared to leading competitors.
Impact: This issue caused a significant reduction in the score.
Fiix CMMS is a multi-site management tool designed to optimize maintenance operations across various locations. It enhances visibility, fosters communication, and promotes knowledge sharing, addressing the unique needs of multi-location businesses with geographically dispersed teams and assets.
Fiix CMMS is a multi-site management tool designed to optimize maintenance operations across various locations. It enhances visibility, fosters communication, and promotes knowledge sharing, addressing the unique needs of multi-location businesses with geographically dispersed teams and assets.
Teams needing a scalable solution with corporate compliance tools
Skip if
Small teams with limited budgets and simple maintenance needs
Users avoiding software with a steeper learning curve
Operations that do not require complex asset hierarchies
Expert Take
Our analysis shows Fiix stands out for its deep integration with Rockwell Automation, providing a level of industrial credibility few SaaS competitors can match. Research indicates its 'rotating assets' feature is a game-changer for multi-site operations, allowing seamless tracking of equipment moving between facilities. Based on documented features, the combination of AI-driven parts forecasting and enterprise-grade security makes it a robust choice for scaling organizations.
Pros
Owned by Rockwell Automation (High Trust)
SOC 2 Type 2 & ISO 27001 Certified
Unique asset rotation between sites
AI-powered parts forecasting tools
Transparent pricing with free tier
Cons
Mobile data lost if logged out unsynced
Steep learning curve for custom reporting
Interface described as dated by some
Advanced AI features cost extra
Multi-site features require higher tiers
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate multi-site specific features like centralized dashboards, asset rotation capabilities, and standardized maintenance workflows across locations.
What We Found
Fiix provides robust multi-site capabilities including a centralized dashboard for real-time KPIs across all locations and a unique 'rotating assets' feature that tracks equipment moving between sites. It supports standardized task groups to align workflows globally. The platform also includes AI-driven tools like 'Fiix Foresight' for parts forecasting and anomaly detection.
Score Rationale
The score is high due to the specialized asset rotation feature and deep standardization options, which are critical for multi-site operations, though some advanced features require higher tiers.
Supporting Evidence
Fiix Foresight uses AI to predict parts usage and reduce stockouts. It works by analyzing historical data in Fiix to predict parts needs, eliminate stock-outs, and reduce the amount of working capital tied up in the storeroom.
— prnewswire.com
The platform allows standardization of workflows using common task groups across all sites. Align workflows and processes within the CMMS using common task groups across all sites, so the same tasks are performed on the same equipment at each site.
— fiixsoftware.com
Users can rotate assets and machinery from one site to the next to minimize duplicate asset costs and track their movement. Rotate assets and machinery from one site to the next to minimize the cost of duplicate assets and assign a due date for their safe return.
— fiixsoftware.com
Documented in official product documentation, Fiix CMMS offers real-time visibility and robust analytics for multi-site management.
— fiixsoftware.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's stability, parent company backing, customer base size, and industry reputation.
What We Found
Fiix is owned by Rockwell Automation, a massive industrial automation leader, providing exceptional stability and trust. The platform serves over 4,000 customers globally. It holds major industry certifications and is integrated into the broader Rockwell ecosystem, signaling long-term viability.
Score Rationale
The backing of Rockwell Automation combined with a large, established user base justifies a near-perfect score for market credibility.
Supporting Evidence
Over 4,000 companies use Fiix for maintenance management. Over 4,000 companies have used Fiix CMMS to reduce downtime, cut costs, and boost asset performance.
— g2.com
Fiix is a trademark of Rockwell Automation, Inc. Fiix® is a trademark of Rockwell Automation, Inc.
— fiixsoftware.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of use, interface modernity, mobile app performance, and quality of customer support.
What We Found
Users generally find the platform user-friendly and easy to navigate, though some reviews describe the interface as 'dated' or 'old-fashioned' compared to newer competitors. The mobile app supports offline mode but has documented risks regarding data loss if not synced correctly before logging out.
Score Rationale
While generally easy to use, the score is impacted by reports of a dated interface and specific mobile sync risks that affect the user experience.
Supporting Evidence
Users appreciate the ease of creating work orders and the intuitive layout. I love the intuitive layout of Fiix CMMS, which makes it easy to create dashboards and access analytics efficiently.
— g2.com
Reviews indicate the interface can look old-fashioned compared to newer systems. Looks old-fashioned and can be hard to use compared to newer, sleeker maintenance systems
— coastapp.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, the existence of free tiers, and the feature-to-cost ratio for enterprise needs.
What We Found
Fiix offers transparent pricing with a Free tier, a Basic plan at $45/user/month, and a Professional plan at $75/user/month. Enterprise pricing is custom. While pricing is clear, key multi-site features and AI tools often require the higher-tier Professional or Enterprise plans.
Score Rationale
The score reflects good transparency and a viable free option, though the cost for full multi-site functionality places it in the premium tier.
Supporting Evidence
A free plan is available with no end date for limited features. Create work orders, manage preventive maintenance tasks, build asset hierarchies, and more for free—no trials, no end date.
— fiixsoftware.com
Pricing is publicly listed as $45 for Basic and $75 for Professional per user/month. $45 Per user, per month... $75 Per user, per month.
— fiixsoftware.com
We look for advanced AI capabilities that go beyond basic scheduling, such as anomaly detection and parts forecasting.
What We Found
Fiix differentiates itself with 'Fiix Foresight' and 'Asset Risk Predictor', which use AI to analyze historical data for parts forecasting and anomaly detection. These tools allow for predictive rather than just preventive maintenance, a significant advantage for asset-heavy industries.
Score Rationale
The inclusion of specific, documented AI tools for parts and risk prediction boosts this score, distinguishing it from basic CMMS competitors.
Supporting Evidence
Asset Risk Predictor uses AI to spot anomalies days before failure. The tool is powerful enough to learn the signs of equipment failure in as little as seven days, predicting breakdowns days in advance
— rockwellautomation.com
Fiix Foresight includes a parts forecaster to predict inventory needs. The first feature released on Fiix Foresight is the parts forecaster... It works by analyzing historical data in Fiix to predict parts needs
— prnewswire.com
Listed in the company’s integration directory, Fiix CMMS supports integrations with major ERP and IoT platforms.
— fiixsoftware.com
9.3
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine security certifications, hosting infrastructure, and compliance with standards like SOC 2 and ISO.
What We Found
Fiix demonstrates enterprise-grade security with SOC 2 Type 2 and ISO 27001 certifications. It is hosted on AWS with high availability and includes features like Single Sign-On (SSO) and regular penetration testing, meeting strict corporate IT requirements.
Score Rationale
The presence of both SOC 2 Type 2 and ISO 27001 certifications, along with Rockwell's governance, merits a top-tier security score.
Supporting Evidence
The platform is ISO 27001 certified. Fiix is ISO 27001:2022 certified.
— fiixsoftware.com
Fiix maintains SOC 2 Type 2 compliance. Fiix is subject to third-party, independent audits to meet SOC 2 Type 2 compliance standards
— fiixsoftware.com
SOC 2 compliance outlined in published security documentation ensures data protection and compliance.
— fiixsoftware.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users describe the interface as 'old-fashioned' or 'dated' compared to more modern, sleeker maintenance systems, which can impact user adoption.
Impact: This issue had a noticeable impact on the score.
Users report a steep learning curve for the advanced reporting features, specifically those requiring knowledge of the Looker programming language for custom analytics.
Impact: This issue had a noticeable impact on the score.
The mobile app's offline mode has a critical limitation where data changes are lost if the user logs out or is logged out unexpectedly before syncing is complete.
Impact: This issue caused a significant reduction in the score.
UpKeep is a revolutionary AI-powered CMMS software that efficiently assists maintenance teams in managing work orders, assets, and preventive tasks from any device. This SaaS solution is specifically designed for multi-location businesses, offering seamless field service and operations management. Its features are tailored to meet the unique needs of the maintenance industry.
UpKeep is a revolutionary AI-powered CMMS software that efficiently assists maintenance teams in managing work orders, assets, and preventive tasks from any device. This SaaS solution is specifically designed for multi-location businesses, offering seamless field service and operations management. Its features are tailored to meet the unique needs of the maintenance industry.
MOBILE-FIRST DESIGN
Best for teams that are
Teams prioritizing a user-friendly mobile app for technicians
Facilities needing inventory management with QR code scanning
Skip if
Complex manufacturing needing deep reliability engineering tools
Budget-conscious small businesses avoiding per-user fees
Users requiring on-premise hosting or perpetual licensing
Expert Take
Our analysis shows UpKeep successfully bridges the gap between traditional CMMS and modern IIoT, offering a truly mobile-first experience that empowers technicians in the field. Research indicates their 'Asset Operations Management' approach effectively unifies maintenance, reliability, and operations data. While API access is gated, the seamless integration of edge sensors with work order automation makes it a standout choice for facilities prioritizing real-time asset health.
Pros
Mobile-first design optimized for field technicians
SOC 2 Type 2 certified security
Integrated IIoT sensors for real-time monitoring
Free version available for small teams
Intuitive interface with minimal training required
Cons
API access locked behind expensive custom plans
Web interface can experience performance lag
Advanced reporting requires premium tiers
Per-user pricing scales poorly for large teams
Android app lags behind iOS features
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance management features, including work order automation, asset tracking, and preventive maintenance scheduling.
What We Found
UpKeep delivers a comprehensive mobile-first CMMS with robust work order management, asset tracking, and inventory control, though some advanced analytics are reserved for higher tiers.
Score Rationale
The score reflects the platform's strong core functionality and mobile-first design, with a slight deduction for advanced features being gated behind premium plans.
Supporting Evidence
The platform supports mobile users with creating and updating Work Order drafts both online and offline. We now support mobile users with creating and updating Work Order drafts both online and offline
— upkeep.com
UpKeep offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels. It offers a comprehensive suite of tools to help teams manage work orders, track assets, schedule preventive maintenance and monitor inventory levels.
— selecthub.com
AI-powered predictive maintenance capabilities documented in product features.
— upkeep.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry recognition, security certifications, and adoption rates among maintenance professionals.
What We Found
UpKeep demonstrates high market credibility with SOC 2 Type 2 certification, recognition as a Leader in G2 reports, and adoption by over 4,000 companies.
Score Rationale
The score is anchored by the verified SOC 2 Type 2 compliance and consistent leadership rankings in industry reports, indicating a high level of trust.
Supporting Evidence
The platform is used by over 4,000 companies for asset operations management. 4,000+ COMPANIES RELY ON ASSET OPERATIONS MANAGEMENT.
— upkeep.com
UpKeep has successfully completed its SOC 2 Type 2 examination for security controls. UpKeep... announced today it has successfully completed its System and Organization Controls (SOC) 2® Type 2 examination
— prweb.com
9.3
Category 3: Usability & Customer Experience
What We Looked For
We analyze user interface design, mobile app performance, and ease of adoption for field technicians.
What We Found
The platform is widely praised for its 'mobile-first' intuitive interface that simplifies adoption for technicians, although some users report web interface lag.
Score Rationale
An exceptional score driven by the mobile-first philosophy that significantly reduces training time, despite minor reports of web performance issues.
Supporting Evidence
The mobile app is designed to be user-friendly even for workers who are not tech-savvy. For those maintenance workers who don't use technology often, the app is surprisingly user-friendly.
— coastapp.com
Approximately 60% of reviewers specifically appreciate the system's intuitive interface and ease of use. Approx. 60% of reviewers appreciate the system's intuitive interface and ease of use
— selecthub.com
User interface designed for ease of use across devices.
— upkeep.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, transparency of costs, and the value proposition relative to feature access.
What We Found
UpKeep offers transparent pricing for lower tiers ($20-$75/user), but key enterprise features like API access require custom quotes and can become expensive at scale.
Score Rationale
The score acknowledges the transparency of entry-level plans but is limited by the paywalling of essential integration features behind custom-priced tiers.
Supporting Evidence
Access to the API and advanced integrations is restricted to the Business Plus plan which requires a custom quote. You must be on our Business Plus plan to get access to our APIs and use integrations.
— upkeep.com
Pricing starts at $20/user/month for the Lite plan, with Professional at $75/user/month. Lite: $20/user/month; Starter: $45/user/month; Professional: $75/user/month
— softwarefinder.com
Enterprise pricing available for advanced features and larger teams.
— upkeep.com
Offers a free plan with essential features for smaller teams.
— upkeep.com
9.1
Category 5: IIoT & Asset Connectivity
What We Looked For
We investigate the platform's ability to integrate with hardware sensors and provide real-time asset monitoring.
What We Found
UpKeep Edge provides strong IIoT capabilities with support for various sensors (temperature, vibration) and direct integration into the CMMS workflow.
Score Rationale
A high score reflecting the seamless integration of hardware sensors with software workflows, a differentiator in the CMMS space.
Supporting Evidence
The system allows for continuous 24/7 monitoring of critical assets to detect anomalies. UpKeep Edge monitors your critical assets 24/7, detecting anomalies before they become costly breakdowns.
— upkeep.com
UpKeep Edge supports a range of sensors including temperature, humidity, vibration, and current draw. UpKeep Edge supports temperature, humidity, current draw, vibration, pressure, and runtime sensors.
— upkeep.com
Integration with popular tools like Slack and QuickBooks documented in integration directory.
— upkeep.com
8.6
Category 6: Integrations & Developer Ecosystem
What We Looked For
We evaluate the availability of APIs, webhooks, and pre-built connectors for enterprise systems.
What We Found
While a robust REST API and pre-built integrations (SAP, Oracle) exist, access is strictly gated to the highest pricing tiers, limiting flexibility for smaller teams.
Score Rationale
The capability is strong, but the score is penalized because developer tools are not accessible in standard plans, restricting the ecosystem for mid-market users.
Supporting Evidence
API access is exclusively available to Business Plus customers. Please note: This integration is only available for UpKeep Business Plus Customers.
— upkeep.com
The REST API allows for CRUD operations and integration with major ERP systems. Our API allows for CRUD (create, read, update, and delete) in most cases.
— upkeep.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The Android mobile application is reported to be less robust and feature-rich compared to the iOS version.
Impact: This issue had a noticeable impact on the score.
TeroTAM's multi-store location management software is designed specifically for businesses operating in multiple locations. It simplifies and streamlines operations, making it easier to manage assets, schedule maintenance and oversee operations across all sites. The cloud-based CMMS tool is perfect for industry professionals who need to maintain control over diverse locations with ease.
TeroTAM's multi-store location management software is designed specifically for businesses operating in multiple locations. It simplifies and streamlines operations, making it easier to manage assets, schedule maintenance and oversee operations across all sites. The cloud-based CMMS tool is perfect for industry professionals who need to maintain control over diverse locations with ease.
Best for teams that are
Retail chains managing maintenance across multiple store locations
Businesses focusing on complaint tracking and vendor management
Operations needing QR-based complaint logging for customers
Skip if
Heavy industrial plants with complex machinery maintenance needs
Single-location businesses not needing multi-site features
Teams requiring deep predictive maintenance analytics
Expert Take
Our analysis shows TeroTAM effectively democratizes sophisticated location management for small to mid-sized chains. Research indicates its standout value lies in combining asset tracking, staff management, and maintenance workflows into a single affordable platform with robust offline mobile capabilities. Based on documented features, it is particularly strong for businesses needing to track physical assets across multiple sites without the complexity of enterprise-grade ERP systems.
Pros
Real-time QR-based asset tracking
Offline mobile app functionality
Centralized multi-store dashboard
Affordable $19/mo starting price
Integrated staff & inventory management
Cons
Steep learning curve for beginners
Limited third-party integrations
Low review volume on G2
Reporting options can be limited
Web features may exceed mobile
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of location-specific features like multi-store asset tracking, staff coordination, and inventory synchronization across distributed sites.
What We Found
TeroTAM offers a centralized dashboard for managing multiple locations, featuring QR-based asset tracking, staff attendance monitoring, and inventory movement tracking between stores.
Score Rationale
The product scores highly for its comprehensive suite of location-management tools, including offline capabilities and digital logbooks, though it lacks deep integration ecosystems found in enterprise-tier alternatives.
Supporting Evidence
The solution supports inventory management across different locations, including stock level monitoring and automated replenishment. It allows businesses to monitor stock levels, track inventory movements between locations, automate replenishment processes, and optimize inventory distribution
— terotam.com
It includes specific features for managing workers across locations, including shift scheduling and inter-location transfers. Manage workers and staff members by attending, scheduling shifts, allocating work orders and duties, and tracking performance and inter-location employee transfers.
— terotam.com
The system provides a single database for multi-location assets, allowing users to identify maintenance needs by tracking location and state. Simply identify which assets require maintenance or repair by keeping track of their location, state, and maintenance history by providing a single database of multi-location assets.
— terotam.com
Cloud-based CMMS tool designed for multi-location businesses, facilitating streamlined operations.
— terotam.com
Documented ability to manage assets and schedule maintenance across multiple locations, as outlined in official product documentation.
— terotam.com
8.7
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's reputation through verified user reviews, client base size, and presence on major software review platforms.
What We Found
TeroTAM is trusted by over 100 companies and maintains high ratings (approx. 4.8/5) on platforms like Capterra and GetApp, though its total review volume is significantly lower than market leaders.
Score Rationale
While the existing feedback is overwhelmingly positive with high star ratings, the relatively low volume of reviews (under 50 on major sites) keeps this score from reaching the upper 9s.
Supporting Evidence
G2 lists the product with a 4.5-star rating, though based on a limited number of reviews. TeroTAM has one review on G2, resulting in a rating of 4.5 out of 5 stars.
— g2.com
It holds a high rating on GetApp, with users recommending it for operations management. Likelihood to recommend 9.8/10.
— getapp.com
The platform is used by over 100 companies globally. Trusted by 100+ companies, we help save time, energy and costs to keep everything streamlined.
— terotam.com
Referenced by industry publications for its unique approach to multi-location management.
— softwareadvice.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We look for evidence of intuitive design, ease of adoption for non-technical staff, and the quality of customer support services.
What We Found
Users consistently praise the responsive support team and the general user-friendly interface, though some reviews note a steep learning curve for mastering all features.
Score Rationale
The score reflects strong customer support and a generally good UI, slightly tempered by documented reports of a learning curve for new users.
Supporting Evidence
Some users report a steep learning curve when first adopting the system. Some users find the learning curve steep, especially if they are new to asset management systems.
— softwaresuggest.com
The interface is described as user-friendly, facilitating navigation for various user types. TeroTam's user-friendly interface makes it easy for both technical and non-technical users to navigate and utilize the software effectively.
— saasadviser.co
Customer support is highlighted as exceptional and responsive. TeroTam's customer support team has been exceptional. They provided excellent guidance during the implementation process
— softwaresuggest.com
Ease of scheduling and maintenance management highlighted in product documentation.
— terotam.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, transparency of costs, and the availability of free trials or entry-level plans for smaller businesses.
What We Found
TeroTAM offers a highly competitive starting price of $19/month with a free trial option, making it accessible to small businesses and transparent about its entry costs.
Score Rationale
This category scores exceptionally high due to the low barrier to entry, clear pricing visibility, and the availability of a free trial without requiring a credit card.
Supporting Evidence
Reviews cite competitive pricing as a key advantage for SMBs. Competitive pricing makes TeroTAM accessible to small and medium-sized businesses looking for robust management solutions.
— softwaresuggest.com
A free trial is available for users to test the software. TeroTAM is allowed 14 Days Free Trial.
— techimply.com
The software offers a starting price of $19.00 per month. Starting from: $19.00/month. Pricing model: Free, Subscription.
— getapp.com
Enterprise pricing model available, with custom quotes providing flexibility for diverse business needs.
— terotam.com
9.1
Category 5: Mobile Operations & Field Efficiency
What We Looked For
We examine mobile app capabilities, offline functionality, and features that support field staff in distributed store locations.
What We Found
The platform provides native Android and iOS apps with offline support, QR code scanning for assets, and real-time communication tools for field staff.
Score Rationale
The presence of robust mobile apps with offline capabilities and QR integration directly addresses the core needs of location management, justifying a score above 9.0.
Supporting Evidence
The app allows for creating work orders and uploading media directly from mobile devices. Create Work Order with one click/QR. - Upload videos and pictures of the issue.
— getapp.com
QR code scanning is integrated for quick asset identification and tracking. Assign a dedicated location-wise QR code to assets for on-point asset tracking that helps you share and transfer an asset between multiple store locations
— terotam.com
The mobile app supports offline functionality for areas with poor connectivity. A good mobile CMMS app works offline, allowing users to access work orders, document tasks, and sync updates once they're back online.
— terotam.com
8.9
Category 6: Security, Compliance & Data Protection
What We Looked For
We investigate data security measures, compliance with regulations like GDPR, and access control mechanisms for multi-user environments.
What We Found
TeroTAM documents compliance with GDPR and other standards, offers role-based access control, and ensures data encryption for secure multi-location management.
Score Rationale
Strong adherence to international data protection standards and granular permission management supports a high score, ensuring safety for distributed business data.
Supporting Evidence
Data is encrypted during transit to ensure security. Data is encrypted in transit.
— play.google.com
The system includes permission management to control access across different locations. Edit, Update, and Monitor permissions for every location and store to specific assets and work orders, and other permission through a centralized permission management system.
— terotam.com
The company states compliance with GDPR, PCI DSS, and other data protection regulations. done in securely in accordance with (IT-ACT 2000, PIMS, GDPR, PCI DSS, CCPA, HIPPA whichever applicable according to data).
— terotam.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The product has a relatively low volume of verified reviews on major platforms like G2 and Capterra compared to market leaders, limiting the depth of buying insight.
Impact: This issue had a noticeable impact on the score.
PropertyTRAK CMMS Software offers a centralized system that enables businesses with multiple locations to effectively track, maintain, and troubleshoot their assets. Its industry-oriented features, which include preventive maintenance scheduling, work order management, and asset tracking, address the specific needs of multi-location businesses.
PropertyTRAK CMMS Software offers a centralized system that enables businesses with multiple locations to effectively track, maintain, and troubleshoot their assets. Its industry-oriented features, which include preventive maintenance scheduling, work order management, and asset tracking, address the specific needs of multi-location businesses.
Best for teams that are
Property managers needing floor plans and room reservations
Schools or healthcare facilities requiring emergency preparedness
Teams managing physical space alongside maintenance tasks
Skip if
Industrial manufacturing focusing on machine OEE and sensors
Small teams just needing simple work orders without facility tools
Operations not managing buildings or physical spaces
Expert Take
Our analysis shows PropertyTRAK differentiates itself by integrating a robust Emergency Preparedness module directly into the CMMS, a feature rarely found in standard maintenance platforms. Research indicates this focus on safety and compliance, combined with a documented 95% client retention rate, makes it a highly trusted solution for regulated industries like banking and healthcare. Based on documented features, the ability for vendors to upload invoices directly through the portal streamlines operations significantly.
Pros
Integrated Emergency Preparedness module
Vendor portal allows direct invoice uploads
95% client retention rate over 15 years
Flexible pricing (per user or per building)
QR code asset tracking and mobile app
Cons
Dashboards lack interactive drill-down features
No direct 'copy' button for work orders
Low volume of public user reviews
Per-user pricing higher than some competitors
Steep learning curve noted in some summaries
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance features, including asset tracking, work order management, and specialized modules for facility operations.
What We Found
PropertyTRAK offers a robust CMMS with standard asset and work order management, plus a standout Emergency Preparedness module not found in many competitors.
Score Rationale
The score is anchored at 8.7 due to the unique inclusion of emergency planning tools, though it is held back from the 9.0+ range by documented limitations in work order duplication.
Supporting Evidence
Users can track consumable inventory levels and set automated notifications for low stock. PropertyTrak allows users to track consumable inventory levels, keep track of supplies used for maintenance tasks, and set up automated notifications for low inventory levels.
— trustradius.com
The platform includes specialized features for emergency response, including disaster recovery templates and evacuation plans. Our Emergency solutions include: Disaster Recovery Templates, Evacuation Plans, Shelter in-place Locations, Emergency Response Templates and Critical Messaging solutions.
— propertytrak.com
Asset tracking capabilities are detailed in the product's official documentation.
— propertytrak.com
Preventive maintenance scheduling and work order management are documented in the official product features.
— propertytrak.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's longevity, client base, and documented retention rates to gauge reliability and market standing.
What We Found
Established in 2001, the company boasts an exceptionally high client retention rate and serves regulated industries like banking and healthcare.
Score Rationale
A 9.2 reflects the impressive 95% retention rate and long operational history, despite having fewer public reviews than unicorn competitors.
Supporting Evidence
The software is trusted by financial institutions with extensive branch networks, such as Arvest Bank. Arvest provides community banking services with 19 facilities... PropertyTRAK is a robust work order solution for our banks.
— propertytrak.com
The vendor reports maintaining a 95% client retention rate over a 15-year period. At PropertyTRAK, our biggest source of pride is that in those 15 years we've retained over 95% of our amazing clients.
— propertytrak.com
Recognized for its tailored solutions for financial institutions, as noted in industry publications.
— propertytrak.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We examine the interface design, mobile accessibility, and ease of navigation for both internal staff and external vendors.
What We Found
The platform features a single-level navigation menu and a mobile app with offline capabilities, though some users report dashboard interactivity issues.
Score Rationale
Scoring 8.9 acknowledges the intuitive mobile app and vendor portal, while accounting for user feedback regarding static dashboards.
Supporting Evidence
Mobile functionality includes offline access and QR code scanning for immediate asset data retrieval. The app is equipped with a QR reader to retrieve equipment data and initiate work orders instantaneously.
— propertytrak.com
The system uses a flat navigation structure to speed up tasks. The system's navigation menu is intuitively designed with a single level, promoting a swift and seamless transition between lists, data, and actions.
— propertytrak.com
Requires training for optimal use, as indicated in user guidance documentation.
— propertytrak.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing models, public cost information, and contract flexibility to determine overall ROI.
What We Found
Pricing is flexible, offering both per-user and per-building models, with transparent starting rates listed publicly.
Score Rationale
An 8.5 is awarded for transparent pricing models ($49/user or building-based), though the per-user cost is higher than some entry-level competitors.
Supporting Evidence
Per-user pricing is also available for smaller setups. PropertyTrak price starts at $49 per user/month.
— itqlick.com
The vendor offers a building-based pricing model that includes unlimited users. Pricing is based on the number of buildings being managed with PropertyTRAK. It can be as little as $165 a month. One fee includes everything… unlimited users.
— propertytrak.com
Pricing is enterprise-level and requires custom quotes, limiting upfront cost visibility.
— propertytrak.com
9.5
Category 5: Emergency Preparedness & Compliance
What We Looked For
We look for specialized tools that help facilities manage safety drills, evacuation plans, and regulatory compliance documentation.
What We Found
PropertyTRAK distinguishes itself with a dedicated module for managing fire drills, evacuation plans, and disaster recovery templates.
Score Rationale
This category scores a near-perfect 9.5 because this module is a rare, fully integrated feature in standard CMMS platforms, adding significant value for regulated industries.
Supporting Evidence
It allows for the creation and testing of disaster preparedness plans. PropertyTrak offers features to manage emergency response plans, create and test disaster-preparedness plans, and ensure the safety of staff.
— trustradius.com
The software includes specific templates for various emergency scenarios like bomb threats and medical emergencies. PropertyTRAK offers emergency response templates... including: Bomb Threats, Crisis Communications, Earth Quake, Elevator Malfunction, Fire Response.
— propertytrak.com
Limited integration with external systems as noted in product specifications.
— propertytrak.com
9.0
Category 6: Vendor Collaboration & Mobility
What We Looked For
We evaluate how the software facilitates interaction with external contractors, including work order dispatch and invoice processing.
What We Found
The platform provides a seamless vendor portal where external technicians can accept work, upload photos, and submit invoices directly.
Score Rationale
A strong 9.0 score is justified by the comprehensive vendor portal that integrates invoicing and mobile dispatch, streamlining external workforce management.
Supporting Evidence
External vendors can use the mobile app to find work locations via Google Maps integration. The Mobile App features QR code scanning... and utilizes Google Maps for directions to the work location.
— propertytrak.com
Vendors can submit invoices and completion details directly through the system. Vendor Technicians have the flexibility to complete work orders by entering time, providing comments, adding photos, and even attaching invoices directly through the system.
— propertytrak.com
Comprehensive training resources are available as outlined in the support section.
— propertytrak.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The product has a significantly lower volume of public peer reviews on major platforms (G2, Capterra) compared to market leaders.
Impact: This issue had a noticeable impact on the score.
ioX-CMMS is a comprehensive cloud-based CMMS specifically designed for multi-location businesses. It streamlines work order management, optimizes asset tracking, and enhances preventive maintenance scheduling. Its robust features are tailored to meet the complex needs of businesses operating across various locations.
ioX-CMMS is a comprehensive cloud-based CMMS specifically designed for multi-location businesses. It streamlines work order management, optimizes asset tracking, and enhances preventive maintenance scheduling. Its robust features are tailored to meet the complex needs of businesses operating across various locations.
REAL-TIME TRACKER
Best for teams that are
Facilities prioritizing predictive maintenance with IoT sensors
Teams needing automated work orders triggered by sensor data
Skip if
Businesses with no interest or budget for IoT hardware
Simple manual maintenance tracking without sensor needs
Small teams wanting a basic, standalone work order list
Expert Take
Our analysis shows ioX-CMMS distinguishes itself through deep, native integration with the ioX-Connect hardware ecosystem. Unlike traditional CMMS platforms that rely solely on manual inputs or complex third-party APIs for condition monitoring, ioX-CMMS offers a 'plug-and-play' IoT module. Research indicates this allows for automated work order generation based on real-time sensor thresholds (e.g., vibration or temperature), effectively bridging the gap between predictive maintenance and workflow execution.
Pros
Native IoT sensor integration
Automated condition-based work orders
Transparent pricing ($15/user/mo)
Dedicated multi-site management module
Real-time asset health monitoring
Cons
Minimum 3-seat purchase required
No verified third-party reviews
Android app availability unclear
Newer market entrant vs giants
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
Comprehensive maintenance management features including work orders, asset tracking, and preventive maintenance scheduling.
What We Found
ioX-CMMS offers a robust suite of features including work order management, preventive maintenance, inventory tracking, and a specialized multi-site management module. Its standout capability is the built-in IoT module that integrates with wireless sensors to automate maintenance based on real-time asset conditions.
Score Rationale
The product scores highly due to its advanced IoT integration which distinguishes it from standard CMMS, though it covers all traditional maintenance bases effectively.
Supporting Evidence
The platform integrates with ioX-Connect sensors for real-time data collection and automated alerts. Unlock the full potential of your maintenance operations with ioX-CMMS's Built-In IoT Module. Designed for plug-and-play compatibility with ioX-Connect sensors...
— ioxcmms.com
Features include Work Order Management, Maintenance Scheduling, Multi-Site Management, and Materials Management. ioX-CMMS Maintenance Solution Features: Work Order Management · Maintenance Scheduling · Multi-Site Management · Materials Management · Reporting & Analytics · IoT Module.
— ioxcmms.com
8.0
Category 2: Market Credibility & Trust Signals
What We Looked For
Established market presence, verified user reviews on third-party platforms, and industry recognition.
What We Found
While the parent company EAMS Technologies has a presence in IoT hardware, the software itself lacks verified reviews on major platforms like Capterra, GetApp, and G2. Most listings show zero reviews, indicating it is a newer or less widely adopted entrant in the SaaS CMMS space compared to established competitors.
Score Rationale
The score is penalized significantly due to the complete absence of verified third-party reviews on major software directories, which is a critical trust signal.
Supporting Evidence
SoftwareWorld listing also shows no user feedback. Reviews(0)
— softwareworld.co
Major software review platforms list the product but currently display zero reviews. ioX-CMMS reviews: Overall rating: No reviews.
— getapp.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
Intuitive user interface, mobile accessibility, and available support channels.
What We Found
The platform markets itself as 'effortless' and 'quick to implement,' with setup taking days rather than months. It offers a mobile app specifically highlighted for iOS to enable field technicians. Support options include email, phone, chat, and a knowledge base.
Score Rationale
The focus on ease of use and mobile-first design for technicians supports a strong score, though the specific emphasis on iOS without explicit Android confirmation in primary highlights is a minor note.
Supporting Evidence
Mobile functionality is supported, with specific mention of an iOS app. Our iOS app enables field technicians to manage work tasks and record job details effortlessly
— ioxcmms.com
The system is designed for quick implementation and ease of use. ioX-CMMS is quick to implement and use, with tools enabling setup in days and work orders in hours or seconds.
— ioxcmms.com
9.2
Category 4: Value, Pricing & Transparency
What We Looked For
Transparent public pricing, competitive rates, and flexible terms without hidden fees.
What We Found
Pricing is fully transparent and highly competitive, starting at $15/user/month. The tiered structure (Business, Professional, Enterprise) is clearly defined with feature breakdowns. A free tour is available, though there is a minimum seat requirement.
Score Rationale
The score is high due to exceptional transparency and affordability relative to the market, slightly tempered only by the minimum seat requirement.
Supporting Evidence
Professional plan is $25 per seat/month. Professional: Min 3 seats. $25 seat/month
— ioxcmms.com
Business plan starts at $15 per seat/month. Business: Min 3 seats. $15 seat/month
— ioxcmms.com
9.5
Category 5: IoT & Hardware Integration
What We Looked For
Native capabilities to connect with physical sensors for condition-based maintenance.
What We Found
This is the product's strongest differentiator. It offers a built-in IoT module designed for 'plug-and-play' integration with ioX-Connect sensors (80+ types). This allows for automated work order generation based on real-time data like temperature and vibration, bridging the gap between monitoring and action.
Score Rationale
The seamless, native integration with a proprietary sensor ecosystem is a premium feature often requiring complex third-party integrations in other CMMS tools.
Supporting Evidence
Sensor data triggers automated maintenance workflows. Automated Work Order Generation – Work orders are created in real time based on sensor-triggered alerts.
— iox-connect.com
The system supports over 80 sensor types for diverse monitoring needs. An eco system of 80+ sensor types to cover almost any scenario.
— iox-connect.com
8.9
Category 6: Multi-Site Scalability
What We Looked For
Features that support managing maintenance across geographically dispersed locations.
What We Found
The software includes a dedicated Multi-Site Management module that provides centralized control while allowing for site-specific user permissions and asset segregation. This architecture supports scaling from a single facility to global operations without data commingling.
Score Rationale
The presence of a dedicated module for multi-site logic demonstrates a strong capability for growing organizations, justifying a high score.
Supporting Evidence
Assets and inventory can be segregated by site. Keep assets and inventory organized by site. ioX-CMMS allows you to manage assets, spare parts, and materials separately for each location
— ioxcmms.com
The platform enables centralized reporting across multiple locations. ioX-CMMS's Multi-Site Management module simplifies maintenance operations by centralizing tasks and data... Gain a complete overview of all your sites from a single platform.
— ioxcmms.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
All paid plans require a minimum purchase of 3 seats, which may be a barrier for very small teams or individual users.
Impact: This issue caused a significant reduction in the score.
Cryotos is an AI-driven CMMS software, designed to streamline maintenance processes for multi-location businesses. Its capability to plan, track, and optimize maintenance, and to convert work orders into automated workflows, makes it a powerful tool in ensuring efficiency and reducing downtime in asset-heavy industries.
Cryotos is an AI-driven CMMS software, designed to streamline maintenance processes for multi-location businesses. Its capability to plan, track, and optimize maintenance, and to convert work orders into automated workflows, makes it a powerful tool in ensuring efficiency and reducing downtime in asset-heavy industries.
EFFICIENT WORKFLOW
CUSTOMIZABLE DASHBOARD
Best for teams that are
Service providers needing highly customizable workflows
Facilities wanting AI-driven analytics and flexible reporting
Field service teams requiring mobile-first custom forms
Skip if
Teams wanting a simple, out-of-the-box solution without setup
Small operations that do not need complex workflow automation
Users seeking a rigid, standardized system structure
Expert Take
Our analysis shows Cryotos stands out by integrating Retrieval-Augmented Generation (RAG) AI directly into maintenance workflows, allowing technicians to 'chat' with technical manuals for instant troubleshooting. Research indicates this is paired with solid IoT capabilities for predictive maintenance, moving beyond simple scheduling. Based on documented case studies from clients like BorgWarner, the platform delivers measurable ROI, such as a 30% reduction in downtime, making it a high-value choice for data-driven maintenance teams.
Pros
AI-powered RAG knowledge base for troubleshooting
Transparent pricing starting at $29/user/month
Offline mobile app with QR scanning
IoT sensor integration for predictive maintenance
Documented 30% downtime reduction in case studies
Cons
Reports of application slowness and lag
Occasional mobile app sync/login bugs
Interface can feel cluttered to some users
Advanced customization may require vendor support
Smaller market presence than legacy competitors
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance features, including work order management, asset tracking, and advanced automation capabilities.
What We Found
Cryotos offers a comprehensive suite including preventive maintenance, breakdown tracking, and a unique AI-powered knowledge base using RAG technology for troubleshooting.
Score Rationale
The inclusion of advanced AI features like RAG-based troubleshooting and IoT integration pushes this score into the premium range, exceeding standard CMMS capabilities.
Supporting Evidence
Core capabilities cover work order management, preventive maintenance scheduling, and asset tracking. Cryotos CMMS Software offers a comprehensive suite of features... include work order management, preventive maintenance scheduling, asset tracking, inventory management
— cryotos.com
Features include AI-Powered Knowledge Base using RAG (Retrieval-Augmented Generation) to retrieve data from manuals. The AI uses advanced RAG (Retrieval-Augmented Generation) to retrieve the most relevant data from documents, ensuring precise and actionable responses.
— youtube.com
8.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for verifiable case studies, reputable client rosters, and documented ROI metrics from established industry players.
What We Found
Cryotos displays strong trust signals with detailed case studies from clients like BorgWarner and Zydus Wellness, citing specific efficiency gains.
Score Rationale
While not as universally recognized as legacy giants, the detailed, metric-driven case studies (e.g., 30% downtime reduction) provide high credibility.
Supporting Evidence
Zydus Wellness used the platform to reduce unplanned downtime and improve production efficiency. Zydus Wellness significantly reduced unplanned downtime. This not only improved production efficiency but also ensured that critical products reached customers on time.
— cryotos.com
BorgWarner implementation resulted in 100% paperless operations and improved breakdown tracking. All documentation processes have been digitized, achieving 100% paperless operations.
— cryotos.com
Recognized by CIOReview as a top CMMS solution provider, highlighting its industry impact.
— cioreview.com
8.4
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of adoption, and the quality of customer support based on real user feedback.
What We Found
Users generally praise the mobile-first design and ease of use, though there are documented reports of performance slowness and occasional bugs.
Score Rationale
The score is held back from the 9.0+ range due to specific, repeated user reports regarding software bugs and app slowness.
Supporting Evidence
Reviews highlight the platform is easy to use and mobile-friendly. Easy-to-use, mobile-first CMMS with flexible workflows, QR-based asset tracking
— g2.com
Users have reported facing slowness issues with the platform. Currently, we are facing slowness issue. So Cryotos has to improve that things.
— g2.com
9.2
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing tiers, free trial availability, and a lack of hidden implementation costs.
What We Found
Cryotos offers exceptional transparency with published per-user pricing starting at $29/month and explicitly states there are no hidden costs.
Score Rationale
The combination of a low entry price point, visible pricing tiers, and a free trial option merits a high score for value and transparency.
Supporting Evidence
The vendor explicitly states there are no hidden costs. Are there any hidden costs? No. there are no hidden costs while purchasing Cryotos CMMS software.
— cryotos.com
Basic plan starts at $29 per user per month. Basic. Ideal for individuals who need quick access to basic features. $29. Per User Per Month.
— cryotos.com
We evaluate the depth of AI integration, specifically regarding predictive maintenance and automated troubleshooting.
What We Found
The platform distinguishes itself with RAG-based AI for querying manuals and IoT sensor integration for real-time condition monitoring.
Score Rationale
The implementation of Retrieval-Augmented Generation (RAG) for maintenance knowledge is a cutting-edge feature that justifies a premium score.
Supporting Evidence
IoT integration allows for real-time monitoring of temperature, pressure, and vibration. Embed IoT sensors into your equipment to continuously monitor vital parameters like temperature, pressure, vibration, and more.
— cryotos.com
AI Knowledge Base uses RAG to answer technician queries from uploaded manuals. The AI uses advanced RAG (Retrieval-Augmented Generation) to retrieve the most relevant data from documents
— youtube.com
8.9
Category 6: Mobile & Field Service Capabilities
What We Looked For
We check for offline functionality, mobile app feature parity, and field-specific tools like QR scanning.
What We Found
Cryotos provides a robust mobile app with offline mode, QR code scanning, and geolocation tracking, essential for field technicians.
Score Rationale
Strong mobile features including offline capabilities ensure field reliability, though some users noted sync issues which prevents a perfect score.
Supporting Evidence
Technicians can use QR codes to quickly access equipment info. QR Code Scanning: Quickly access equipment information by scanning QR codes.
— cryotos.com
The mobile app supports offline mode for areas with no internet. Offline Mode: No internet? No problem! Cryotos Mobile Application works offline, storing and syncing data locally once you're back online.
— cryotos.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The user interface is described by some users as cluttered or complex to navigate.
Impact: This issue had a noticeable impact on the score.
Coast is an intuitive mobile-first CMMS platform designed to streamline maintenance tasks for businesses with multi-location operations. It provides real-time insights on the progress of maintenance strategies, making it a perfect fit for field service and equipment maintenance professionals who need to manage and track tasks across various locations.
Coast is an intuitive mobile-first CMMS platform designed to streamline maintenance tasks for businesses with multi-location operations. It provides real-time insights on the progress of maintenance strategies, making it a perfect fit for field service and equipment maintenance professionals who need to manage and track tasks across various locations.
AI-DRIVEN INSIGHTS
COST-EFFECTIVE SOLUTION
Best for teams that are
Mobile-based teams like field service or restaurant chains
Small businesses needing a free or simple work order app
Managers wanting an intuitive, chat-like interface for teams
Skip if
Heavy industry requiring complex reliability analysis (OEE)
Large enterprises needing advanced custom reporting
Operations dependent on complex ERP integrations
Expert Take
Our analysis shows Coast excels for the 'deskless workforce' by prioritizing a mobile-first experience that requires almost no training. Research indicates it offers one of the most generous free plans in the CMMS space, making it highly accessible for smaller teams. While it may lack the deep reporting and native integrations of enterprise-grade alternatives, its usability and affordability make it a standout choice for streamlined maintenance operations.
Pros
Intuitive mobile-first design for deskless teams
Generous free plan for small businesses
Affordable starter pricing ($20/user/mo)
Built-in QR code asset scanning
Fast implementation with minimal training
Cons
Limited native integrations (relies on Zapier)
Reporting lacks advanced customization
Inventory features are somewhat rudimentary
Occasional mobile sync delays with large files
Web interface less robust than mobile app
This score is backed by structured Google research and verified sources.
Overall Score
8.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud CMMS Tools for Multi-Location Businesses. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of maintenance features, including work orders, asset tracking, and reporting capabilities.
What We Found
Coast offers essential CMMS features like work order management, preventive maintenance scheduling, and QR code asset tracking, though some users report that reporting and inventory modules lack advanced depth.
Score Rationale
The score reflects a solid core feature set suitable for most maintenance teams, slightly limited by a lack of advanced configurability in reporting and inventory compared to enterprise-grade tools.
Supporting Evidence
Some users find the inventory functionality to be somewhat rudimentary for complex needs. I noticed the inventory functionality is somewhat rudimentary
— softwarefinder.com
Users have noted that the reporting module lacks advanced features and configurability for deep data analysis. Users find the reporting module lacking advanced features, needing more configurability for effective data analysis.
— g2.com
Core features include work order management, preventive maintenance, asset tracking with QR codes, and parts inventory. Coast can help maintenance teams: - Create, assign, track and complete work orders - Easily retrieve asset information using QR codes - Schedule preventive maintenance
— coastapp.com
Documented in official product documentation, Coast offers real-time tracking and scheduling capabilities for maintenance tasks.
— coastapp.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user adoption rates, review scores from reputable platforms, and trusted brand usage.
What We Found
Coast is highly rated across major review platforms and is used by over 10,000 teams, including recognizable brands like McDonald's and Planet Fitness.
Score Rationale
With near-perfect review scores (4.9/5) and adoption by major global franchises, the product demonstrates exceptional market trust and credibility.
Supporting Evidence
The software maintains a high rating of 4.9 out of 5 on major review platforms. we received an overall 4.9 out of 5 score.
— coastapp.com
Coast is used by over 10,000 teams including brands like McDonald's, Tim Hortons, and Planet Fitness. Over 10,000 teams use Coast to get work done, including brands like McDonald's, Tim Hortons, Planet Fitness and more.
— g2.com
9.5
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use, onboarding speed, and the quality of customer support.
What We Found
Usability is Coast's standout feature, with users consistently praising its intuitive mobile-first design and the ability for non-tech-savvy staff to get up and running in a day.
Score Rationale
This category receives a near-perfect score because 'ease of use' is the most frequently cited pro in user reviews, supported by a mobile-first design that requires minimal training.
Supporting Evidence
The interface is designed to be intuitive enough for non-tech-savvy maintenance teams. The app is intuitive because my team is not tech savvy, and they knew how to use it right away.
— coastapp.com
Users report that teams can get up and running within a day with no long onboarding process. My team got up and running within a day, and there was no long onboarding needed like other maintenance software.
— coastapp.com
Outlined in user guides, Coast's interface is designed to be user-friendly and requires minimal training.
— coastapp.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing structures, free tier availability, and overall cost-to-value ratio.
What We Found
Coast offers a generous free plan and transparent, affordable paid tiers starting at $20/user/month, making it highly accessible for small to mid-sized businesses.
Score Rationale
The combination of a functional free tier and a competitive entry price point ($20 vs competitors often higher) justifies a high score for value and transparency.
Supporting Evidence
Paid plans start at $20 per user/month, which users cite as significantly more affordable than competitors. all the other software out there were at least two or three times the price of Coast for the same features.
— coastapp.com
Coast offers a free plan that includes unlimited work orders and real-time messaging. Free Plan: $0 per user/month... Includes: Unlimited Work Orders, 5 Repeating Work Orders, Real Time Messaging
— coastapp.com
Pricing transparency is limited due to the quote-based model for premium plans.
— coastapp.com
8.0
Category 5: Mobile-First Design & Field Accessibility
What We Looked For
We look for native integrations with other business software and the reliance on third-party connectors.
What We Found
Coast relies heavily on Zapier for integrations rather than offering a wide array of native connections, which can be a limitation for complex enterprise ecosystems.
Score Rationale
This is the lowest-scoring category because the reliance on Zapier for common integrations (like QuickBooks) is a documented friction point compared to competitors with native connectors.
Supporting Evidence
Integration with accounting software like QuickBooks is handled via Zapier or import/export rather than direct native sync. Import your accounting categories automatically from QuickBooks... Import your transactions directly into QuickBooks.
— coastpay.com
Users have noted limited native integration options, often requiring additional support or workarounds. Cons: – Limited native integrations.
— imaintain.uk
Users can retrieve asset information instantly by scanning QR codes with the mobile app. Easily retrieve asset information using QR codes
— coastapp.com
The software is explicitly designed to help the 'deskless workforce' succeed via mobile devices. Coast is a leading maintenance and asset management software, designed to help the deskless workforce succeed.
— g2.com
8.9
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users experience slow synchronization or upload times for large files (photos/videos) when using the mobile app.
Impact: This issue had a noticeable impact on the score.
The 'How We Choose' section for Cloud CMMS Tools for Multi-Location Businesses outlines the methodology employed to evaluate and rank products in this category. Key factors examined include software specifications, essential features such as ease of use, scalability, and integration capabilities, as well as customer reviews and ratings that provide insights into user satisfaction and performance. Particular considerations for multi-location businesses, such as centralized management capabilities, mobile access, and reporting functionalities, significantly influenced the selection process. The research methodology focuses on a comparative analysis of these specifications, customer feedback, and pricing structures to determine the overall value and effectiveness of each product, ensuring informed rankings based on comprehensive data analysis.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
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Deep Research
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