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9 Best Sales Coaching Platforms with Video and Role Play Features 2026 - Top Rankings

Albert Richer
Curated by :
Albert Richer
Updated Nov 22, 2025

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Sales Coaching Platforms with Video and Role Play Features
Albert Richer

Sales coaching platforms with video and roleplay features enable field service companies to simulate customer interactions, practice objection handling, and refine pitch delivery before high-stakes client meetings. If you need AI-driven behavioral analysis for complex sales scenarios, Retorio's ISO 27001 certification and EU AI Act compliance make it particularly suitable for European operations requiring strict data governance. Hyperbound focuses specifically on field service sales workflows, offering SOC 2 compliance and CRM integrations that support territory-based coaching programs. For enterprise deployments requiring extensive scenario libraries, Second Nature provides structured frameworks like SPIN and MEDDPICC with backing from major clients including Oracle and Adobe, though it lacks native integration with conversation intelligence tools like Gong. Seismic dominates the enterprise market with recognition as a Forrester Wave Leader and serves over 2,200 organizations, but implementation timelines can extend months due to platform complexity. If you need transparent pricing for smaller field service teams, AI Sales Role Play offers published rates around $25-35 per user monthly compared to enterprise solutions requiring custom quotes. Sales coaching platforms with video and roleplay features enable field service companies to simulate customer interactions, practice objection handling, and refine pitch delivery before high-stakes client meetings.

Similar Categories
1
Expert Score
9.7 / 10
742
40
COMPREHENSIVE ANALYTICS
1
Hyperbound AI Sales Platform
9.7

Hyperbound AI Sales Platform

View Website
Hyperbound's AI-driven sales coaching platform is tailor-made for field service companies seeking to improve their sales performance. It leverages artificial intelligence to analyze successful sales calls and create role-play scenarios for training, helping teams drive consistent performance and reduce ramp-up time.
Hyperbound's AI-driven sales coaching platform is tailor-made for field service companies seeking to improve their sales performance. It leverages artificial intelligence to analyze successful sales calls and create role-play scenarios for training, helping teams drive consistent performance and reduce ramp-up time.
COMPREHENSIVE ANALYTICS

Best for teams that are

  • SDR/BDR teams focused on high-volume cold calling
  • Teams needing rapid scenario creation for outbound prospecting
  • Managers wanting to simulate specific buyer personas quickly

Skip if

  • Account Executives practicing visual demos or presentations
  • Teams needing video-based avatar interactions
  • Support teams needing post-sales service scenarios

Expert Take

Hyperbound is a game-changer for sales teams in the field service industry. The platform's AI capabilities analyze your top-performing sales calls to create role-play scenarios, effectively capturing the essence of successful sales techniques. This unique feature allows teams to learn from their best performers and replicate their success. Additionally, the insights provided by the AI can reveal hidden patterns and strategies that can optimize sales performance.

Pros

  • AI-powered sales coaching
  • Custom role-play scenarios
  • Performance tracking
  • Data-driven insights

Cons

  • Requires initial data input
  • May require training to fully utilize AI capabilities
2
Expert Score
9.0 / 10
534
146
MOBILE ACCESS
QUICK RAMP-UP
2
Seismic AI-Driven Sales Coaching
9.0

Seismic AI-Driven Sales Coaching

Seismic AI-Driven Sales Coaching
View Website
Seismic's AI-Driven Sales Training and Coaching Software is a revolutionary tool that empowers sales teams in the field service industry. It leverages AI to create interactive online sales training courses and simulate real-life scenarios for role-plays, ensuring that reps are well-prepared for customer interactions. This solution specifically addresses the industry’s need for efficient, practical training that can be deployed at scale.
Seismic's AI-Driven Sales Training and Coaching Software is a revolutionary tool that empowers sales teams in the field service industry. It leverages AI to create interactive online sales training courses and simulate real-life scenarios for role-plays, ensuring that reps are well-prepared for customer interactions. This solution specifically addresses the industry’s need for efficient, practical training that can be deployed at scale.
MOBILE ACCESS
QUICK RAMP-UP

Best for teams that are

  • Large enterprises with complex content and compliance needs
  • Organizations with dedicated sales enablement operations teams
  • Companies needing robust governance and enterprise scale

Skip if

  • Small to mid-sized teams with limited budgets
  • Teams needing quick implementation and agility
  • Startups without a dedicated enablement function

Expert Take

Our analysis shows Seismic stands out not just for its feature depth but for its commitment to trust, being one of the first in its space to achieve ISO 42001 certification for AI governance. Research indicates that its unification of content (formerly Seismic) and learning (formerly Lessonly) creates a powerful ecosystem where AI coaching is deeply embedded in the tools sellers already use, like Microsoft Teams and Salesforce. While it carries a premium price tag and complexity, the depth of its 'Aura' AI agents for role-play and feedback makes it a top-tier choice for large enterprises.

Pros

  • ISO 42001 AI Governance Certified
  • Leader in Forrester Wave 2024
  • AI Role-Play with instant feedback
  • Deep Microsoft & Salesforce embedding
  • Unified content and coaching platform

Cons

  • No transparent public pricing
  • Steep learning curve for admins
  • Lengthy implementation timelines
  • High cost for mid-market teams
  • Complex modular licensing structure
3
Expert Score
8.9 / 10
486
149
AI-POWERED TRAINING
INSTANT FEEDBACK
3
Allego AI Sales Coaching
8.9

Allego AI Sales Coaching

Allego AI Sales Coaching
View Website
Allego's AI Sales Coaching is a revolutionary SaaS platform specifically designed to strengthen the sales skills of field service companies. Its Live Dialog Simulator delivers high-quality video-based AI role plays, simulating actual buyer interactions. This enables sales reps to practice and refine their selling techniques anytime, anywhere, thereby meeting the unique needs of the industry for flexible and realistic training.
Allego's AI Sales Coaching is a revolutionary SaaS platform specifically designed to strengthen the sales skills of field service companies. Its Live Dialog Simulator delivers high-quality video-based AI role plays, simulating actual buyer interactions. This enables sales reps to practice and refine their selling techniques anytime, anywhere, thereby meeting the unique needs of the industry for flexible and realistic training.
AI-POWERED TRAINING
INSTANT FEEDBACK

Best for teams that are

  • Mid-to-large enterprises wanting an all-in-one enablement suite
  • Teams prioritizing video-based coaching and content sharing
  • Organizations needing faster implementation than Seismic

Skip if

  • Small businesses with limited budget or admin resources
  • Teams just wanting a simple standalone roleplay tool
  • Companies not needing full content management features

Expert Take

Our analysis shows Allego stands out by successfully consolidating the fragmented sales stack—combining learning, content, and coaching into a single AI-driven environment. Research indicates it is particularly strong for regulated industries (finance, healthcare) due to its robust compliance features (FINRA, SOC 2). We are impressed by its 'Live Dialog Simulator' which moves beyond simple analysis to active AI role-play, providing a depth of practice that many competitors lack.

Pros

  • Consolidates 7 enablement tools into one platform
  • Leader in Forrester Sales Readiness & Content Waves
  • Advanced AI role-play and coaching features
  • FINRA and FDA compliance for regulated industries
  • Deep Salesforce integration embedded in workflow

Cons

  • Steep learning curve for administrators
  • No transparent public pricing available
  • Mobile call recording limitations on smartphones
  • Setup can be complex and time-consuming
  • Design can feel cluttered to some users
4
Expert Score
8.9 / 10
645
96
INDUSTRY-SPECIFIC
4
Retorio AI Sales Coaching
8.9

Retorio AI Sales Coaching

Retorio AI Sales Coaching
View Website
Retorio is a cutting-edge AI-powered sales coaching platform specifically designed for field service and operations industry. It provides unique features such as custom role plays and virtual client personas, enabling sales professionals to simulate and analyze conversations, thus helping them to enhance their selling skills and be ready for diverse client interactions.
Retorio is a cutting-edge AI-powered sales coaching platform specifically designed for field service and operations industry. It provides unique features such as custom role plays and virtual client personas, enabling sales professionals to simulate and analyze conversations, thus helping them to enhance their selling skills and be ready for diverse client interactions.
INDUSTRY-SPECIFIC

Best for teams that are

  • Teams focusing on behavioral and soft skill development
  • High-volume hiring and onboarding for customer-facing roles
  • Companies wanting scientific personality fit analysis

Skip if

  • Teams needing hard-skill objection handling for complex B2B
  • Users uncomfortable with video or facial analysis
  • Sales leaders focused solely on script adherence

Expert Take

Our analysis shows Retorio stands out by moving beyond simple text transcription to analyze *how* sales reps speak—capturing tone, facial expressions, and gestures using scientifically validated models. Research indicates this 'Behavioral Intelligence' approach, rooted in the Big 5 personality traits, offers a deeper layer of coaching than standard conversation intelligence tools. Furthermore, its strict adherence to the EU AI Act and GDPR makes it a uniquely safe choice for enterprises concerned about the ethical implications of AI in employee training.

Pros

  • Multimodal analysis of verbal and non-verbal cues
  • Fully GDPR and EU AI Act compliant
  • Scientifically validated 'Big 5' personality framework
  • Fast content creation (under 20 minutes)
  • Strong ROI claims (7-15x first year)

Cons

  • Pricing is opaque and quote-based
  • Avatar realism has room for improvement
  • Low public review volume vs competitors
  • Niche focus on soft skills/behavior
  • Requires video interaction (camera/mic)
5
Expert Score
8.8 / 10
548
99
REALISTIC ROLE-PLAY
INTERACTIVE LEARNING
5
Unboxed AI Roleplay
8.8

Unboxed AI Roleplay

Unboxed AI Roleplay
View Website
Unboxed AI Roleplay is a dynamic sales coaching solution designed for field service and operations professionals. It leverages AI to create customizable roleplay scenarios, allowing sales teams to practice and enhance their skills in a personalized, interactive environment. The software directly addresses the need for hands-on training and scenario-based learning in this industry.
Unboxed AI Roleplay is a dynamic sales coaching solution designed for field service and operations professionals. It leverages AI to create customizable roleplay scenarios, allowing sales teams to practice and enhance their skills in a personalized, interactive environment. The software directly addresses the need for hands-on training and scenario-based learning in this industry.
REALISTIC ROLE-PLAY
INTERACTIVE LEARNING

Best for teams that are

  • Retail or field teams needing consistent skill agility
  • Regulated industries requiring compliance validation
  • Managers wanting data-driven insights on skill gaps

Skip if

  • Complex B2B tech sales needing deep deal strategy sims
  • Small teams wanting a simple plug-and-play tool
  • Teams not needing compliance or field-specific training

Expert Take

Our analysis shows Unboxed stands out for regulated industries due to its unique "Fact Checker" feature, which verifies learner responses against strict company guidelines—a critical capability missing in many generic AI roleplay tools. Research indicates their deep partnership with Microsoft and use of Azure OpenAI provides enterprise-grade security (SOC 2 Type 2) and reliability that IT teams trust. Based on documented features, it is not just a roleplay tool but a compliance-focused skill-building ecosystem.

Pros

  • "Fact Checker" verifies compliance
  • Built on Microsoft Azure OpenAI
  • SOC 2 Type 2 Compliant
  • Real-time emotion & keyword feedback
  • Integrates with Salesforce & Workday

Cons

  • No public pricing available
  • High estimated entry cost ($15k+)
  • Best used with Spoke platform
  • Custom scenarios require setup time
  • Limited standalone reviews for Mentor
6
Expert Score
8.8 / 10
716
38
ENHANCED ENGAGEMENT
6
Yoodli AI Roleplays
8.8

Yoodli AI Roleplays

Yoodli AI Roleplays
View Website
Yoodli AI Roleplays is a game-changing SaaS solution designed for sales professionals to refine their pitching, speech, and interview skills. With real-time coaching, it directly addresses the industry need for tailored, instant feedback, and skill improvement. Its AI-driven roleplay features allow users to practice and perfect their sales pitches, enhancing their customer engagement abilities.
Yoodli AI Roleplays is a game-changing SaaS solution designed for sales professionals to refine their pitching, speech, and interview skills. With real-time coaching, it directly addresses the industry need for tailored, instant feedback, and skill improvement. Its AI-driven roleplay features allow users to practice and perfect their sales pitches, enhancing their customer engagement abilities.
ENHANCED ENGAGEMENT

Best for teams that are

  • Individuals wanting private practice on speech delivery
  • Non-native speakers improving fluency and confidence
  • Reps focusing on pacing, filler words, and tone

Skip if

  • Enterprise sales teams needing complex deal simulation
  • Managers requiring deep CRM-integrated coaching data
  • Teams needing specific B2B objection handling scenarios

Expert Take

Our analysis shows Yoodli democratizes executive-level communication coaching by combining a 'judgment-free' private practice environment with enterprise-grade security (SOC 2 Type 2). Research indicates it is particularly strong for organizations needing scalable, secure roleplay solutions, evidenced by its adoption at Google Cloud and Snowflake. While it may lack the deep sales-specific methodology of niche competitors, its flexibility and robust funding make it a safe, versatile choice for broad upskilling.

Pros

  • SOC 2 Type 2 & GDPR certified
  • Real-time private AI coaching
  • Generous free tier available
  • Customizable multi-persona roleplays
  • Backed by $60M+ funding

Cons

  • Lacks pre-built sales methodologies
  • Minor AI response latency
  • Opaque enterprise pricing
  • Real-time feedback can distract
  • Generalist focus vs sales-specific
7
Expert Score
8.7 / 10
676
158
7
Second Nature Sales Training
8.7

Second Nature Sales Training

Second Nature Sales Training
View Website
Second Nature’s AI-driven role play sales training platform is a boon for field service and operations businesses. It addresses the industry's need for constant sales training, by allowing sales teams to practice their pitches and responses in realistic scenarios. It increases productivity, enhances training effectiveness, and ultimately boosts sales.
Second Nature’s AI-driven role play sales training platform is a boon for field service and operations businesses. It addresses the industry's need for constant sales training, by allowing sales teams to practice their pitches and responses in realistic scenarios. It increases productivity, enhances training effectiveness, and ultimately boosts sales.

Best for teams that are

  • Large teams needing scalable, structured certification programs
  • Organizations focusing on onboarding and message consistency
  • Companies wanting visual AI avatars for roleplay

Skip if

  • Teams needing highly realistic, unscripted objection handling
  • Small teams wanting quick setup without LMS features
  • Sales reps who prefer voice-only practice over video avatars

Expert Take

Our analysis shows Second Nature effectively solves the 'manager bandwidth' problem in sales coaching by offloading roleplay to an AI partner. Research indicates it is particularly strong for large enterprises (Zoom, Oracle) needing to standardize certification on methodologies like MEDDPICC. While some users report the AI can be rigid, the ability to scale 'safe space' practice and integrate directly into LMS workflows makes it a powerful tool for onboarding and enablement at scale.

Pros

  • Virtual pitch partner 'Jenny' enables scalable 24/7 roleplay practice
  • Strong enterprise trust with clients like Zoom, Oracle, and Adobe
  • Extensive template library including MEDDPICC, SPIN, and objection handling
  • SCORM compliance allows seamless embedding within existing LMS platforms
  • Real-time feedback on soft skills like tone, pace, and clarity

Cons

  • AI conversation flow can feel robotic or overly scripted
  • Pricing is opaque and reportedly high for mid-sized organizations
  • Lacks native integration with call intelligence tools like Gong
  • Feedback mechanisms can be shallow or keyword-focused
  • Token-based pricing model may limit continuous practice sessions
8
Expert Score
8.7 / 10
439
104
BOOSTS PRODUCTIVITY
8
PitchMonster.io Sales Training
8.7

PitchMonster.io Sales Training

PitchMonster.io Sales Training
View Website
PitchMonster.io is a powerful AI-powered role-play training software for sales and customer-facing teams. It offers a unique, interactive training approach that helps these teams refine their sales pitch, enhance customer engagement, and ultimately drive sales growth. Its industry-specific role-play scenarios are particularly beneficial for professionals in the field service and operations industry.
PitchMonster.io is a powerful AI-powered role-play training software for sales and customer-facing teams. It offers a unique, interactive training approach that helps these teams refine their sales pitch, enhance customer engagement, and ultimately drive sales growth. Its industry-specific role-play scenarios are particularly beneficial for professionals in the field service and operations industry.
BOOSTS PRODUCTIVITY

Best for teams that are

  • Teams needing highly customizable, realistic voice role-plays
  • Global teams requiring multi-language support
  • Companies wanting natural voice flow with fillers and pauses

Skip if

  • Sales leaders needing deep, aggregate team-wide analytics
  • Teams looking for strict script memorization drills
  • Enterprises requiring complex LMS integrations

Expert Take

Our analysis shows PitchMonster.io effectively bridges the gap between theory and practice with its low-latency AI simulations. Research indicates that companies using this tool have reduced ramp time by up to 50% and increased call quality by over 20%. Based on documented features, its ability to replicate specific buyer personas and objections offers a distinct advantage over generic role-play tools.

Pros

  • Ramps new reps 50% faster
  • Real-time AI feedback and scoring
  • Low latency (0.9-1.1s) response time
  • Customizable buyer personas and scenarios
  • Flexible per-user pricing model

Cons

  • Limited team-wide trend analytics
  • Lacks script memorization tools
  • Limited avatar/voice customization
  • Initial learning curve for users
  • Requires reliable internet connection
9
Expert Score
8.6 / 10
402
133
9
FlyMSG AI Sales Roleplay
8.6

FlyMSG AI Sales Roleplay

FlyMSG AI Sales Roleplay
View Website
FlyMSG is a cutting-edge AI sales roleplay and coaching tool, specifically designed for sales professionals. It allows sales reps to master the art of cold calling and discovery conversations in a risk-free, realistic setting, giving them the confidence and skills necessary to excel in the field. The AI-driven approach caters to the high-paced, high-stakes sales environment, ensuring reps are well-equipped to handle any situation.
FlyMSG is a cutting-edge AI sales roleplay and coaching tool, specifically designed for sales professionals. It allows sales reps to master the art of cold calling and discovery conversations in a risk-free, realistic setting, giving them the confidence and skills necessary to excel in the field. The AI-driven approach caters to the high-paced, high-stakes sales environment, ensuring reps are well-equipped to handle any situation.

Best for teams that are

  • Individual reps or small teams on a tight budget
  • Users wanting productivity tools plus basic roleplay
  • Sellers needing a text expander with coaching features

Skip if

  • Enterprise teams needing deep, standalone coaching analytics
  • Teams requiring complex, multi-turn custom scenarios
  • Organizations needing a dedicated LMS platform

Expert Take

Our analysis shows FlyMSG stands out by bridging the gap between passive learning and active practice. Unlike standalone simulators, it is embedded within a broader productivity suite that includes over 15 hours of video-based sales training (FlyLearning), allowing reps to immediately apply concepts they watch. Research indicates the acquisition of SalesGuruPro has bolstered its capability to offer realistic, persona-based simulations for both cold calls and discovery, providing a comprehensive 'learn-then-do' ecosystem.

Pros

  • Simulates cold calls and discovery calls
  • Instant AI coaching on tone/pacing
  • Customizable buyer personas and industries
  • Integrated with 15+ hours sales training
  • Part of broader productivity suite

Cons

  • Roleplay feature is Enterprise-only
  • Strict no-refund policy
  • Reports of difficult cancellation process
  • Occasional glitches and login issues
  • Talk time limited to 15k seconds/month

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Starting Price
1 Hyperbound AI Sales Platform
Not specified No Contact for trial Enterprise pricing
2 Seismic AI-Driven Sales Coaching
Not specified No Contact for trial Enterprise pricing
3 Allego AI Sales Coaching
Yes No Contact for trial Enterprise pricing
4 Retorio AI Sales Coaching
Not specified No Contact for trial Enterprise pricing
5 Unboxed AI Roleplay
Not specified No Contact for trial Enterprise pricing
6 Yoodli AI Roleplays
Not specified No Contact for trial Enterprise pricing
7 Second Nature Sales Training
Not specified No Contact for trial Custom pricing
8 PitchMonster.io Sales Training
Not specified No Contact for trial Custom pricing
9 FlyMSG AI Sales Roleplay
Not specified No Contact for trial Enterprise pricing
1

Hyperbound AI Sales Platform

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Enterprise pricing
2

Seismic AI-Driven Sales Coaching

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Enterprise pricing
3

Allego AI Sales Coaching

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Enterprise pricing
4

Retorio AI Sales Coaching

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Enterprise pricing
5

Unboxed AI Roleplay

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Enterprise pricing
6

Yoodli AI Roleplays

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Enterprise pricing
7

Second Nature Sales Training

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Custom pricing
8

PitchMonster.io Sales Training

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Custom pricing
9

FlyMSG AI Sales Roleplay

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Starting Price
Enterprise pricing

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

The 'How We Choose' section for sales coaching platforms with video and role play features outlines the objective methodology employed to evaluate and rank the products. Key factors for comparison include specifications such as video quality, role play capabilities, integration options, and user interface, along with customer reviews and ratings that provide insight into user satisfaction and effectiveness. Important considerations for this category include the platforms' ability to enhance sales training through interactive features and the overall value they deliver relative to pricing. The research methodology focuses on analyzing product specifications, synthesizing customer feedback from various sources, and evaluating the price-to-value ratio to ensure comprehensive and unbiased rankings.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of sales coaching effectiveness and user engagement features.
  • Selection criteria focus on the integration of video and role play capabilities in enhancing sales training outcomes.
  • Comparison methodology analyzes customer feedback and expert reviews on platform usability and training impact.

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Score Breakdown

0.0 / 10

What This Award Means