SaaS companies managing employee devices across distributed teams face unique challenges around rapid scaling, BYOD privacy boundaries, and maintaining security without hampering developer productivity. Scalefusion MDM delivers transparent pricing at $2-6 per device monthly with no setup fees, making budget planning straightforward for growing teams, though users report navigation complexity that can slow administrative tasks. If you need to separate personal data from corporate access on employee phones, IBM MaaS360's secure containerization technology prevents work applications from accessing personal files while maintaining FedRAMP compliance for enterprise clients. JumpCloud stands apart by treating Linux as a first-class citizen alongside Windows and macOS, crucial for development teams running mixed environments, but customer support responsiveness remains inconsistent according to user feedback. ManageEngine Mobile Device Manager Plus offers a permanently free tier for up to 25 devices, ideal for startups testing MDM workflows, though Apple ecosystem management suffers from notable functionality gaps. For large-scale deployments, Clyd has proven capability managing 55,000+ device fleets in production environments, while DriveStrike provides volume-based pricing starting at $1.25 per device for substantial deployments.SaaS companies managing employee devices across distributed teams face unique challenges around rapid scaling, BYOD privacy boundaries, and maintaining security without hampering developer productivity.SaaS companies managing employee devices across distributed teams face unique challenges around rapid scaling, BYOD privacy boundaries, and maintaining security without hampering developer productivity. Scalefusion MDM delivers transparent pricing at $2-6 per device monthly with no setup fees, making budget planning straightforward for growing teams, though users report navigation complexity that can slow administrative tasks. If you need to separate personal data from corporate access on employee phones, IBM MaaS360's secure containerization technology prevents work applications from accessing personal files while maintaining FedRAMP compliance for enterprise clients. JumpCloud stands apart by treating Linux as a first-class citizen alongside Windows and macOS, crucial for development teams running mixed environments, but customer support responsiveness remains inconsistent according to user feedback. ManageEngine Mobile Device Manager Plus offers a permanently free tier for up to 25 devices, ideal for startups testing MDM workflows, though Apple ecosystem management suffers from notable functionality gaps. For large-scale deployments, Clyd has proven capability managing 55,000+ device fleets in production environments, while DriveStrike provides volume-based pricing starting at $1.25 per device for substantial deployments. Miradore brings ISO 27001 certification and GoTo's enterprise backing, but essential directory integrations with Microsoft Entra ID and Google Workspace require upgrading to expensive Premium+ plans. The tradeoff between advanced enterprise features and operational simplicity ultimately determines whether teams prioritize comprehensive control or streamlined device onboarding workflows.
Scalefusion MDM Software is a comprehensive mobile device management solution that caters explicitly to SaaS companies' needs. It offers robust device security and seamless management for Android, iOS, macOS, and Windows devices, enabling IT managers to maintain control and enforce company policies effectively.
Scalefusion MDM Software is a comprehensive mobile device management solution that caters explicitly to SaaS companies' needs. It offers robust device security and seamless management for Android, iOS, macOS, and Windows devices, enabling IT managers to maintain control and enforce company policies effectively.
Best for teams that are
SMBs needing easy management for Android, iOS, Windows, and macOS.
Businesses requiring robust Kiosk mode for digital signage or dedicated devices.
Skip if
Organizations requiring built-in VPN support for Apple devices.
Large enterprises needing highly advanced reporting and analytics.
Expert Take
Our analysis shows Scalefusion distinguishes itself by integrating Identity and Access Management (OneIdP) directly into its UEM platform, a feature often requiring separate tools. Research indicates it offers exceptional value with transparent pricing and broad OS support, including Linux and ChromeOS. Based on documented user feedback, while advanced configurations like certificates can be complex, the 24/7 support team is highly effective at resolving these hurdles.
Pros
Supports Android, iOS, Windows, macOS, Linux
Integrated OneIdP Identity Management
Transparent pricing ($2-$6/device/mo)
Responsive 24/7 customer support
Kiosk Mode and Remote Cast features
Cons
Steep learning curve for advanced features
Limited built-in iOS VPN compatibility
Complex certificate management setup
Troubleshooting documentation could be better
Navigation can be challenging
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of operating system support, device management features like kiosk mode and remote control, and application deployment capabilities.
What We Found
Scalefusion supports Android, iOS, macOS, Windows, Linux, and ChromeOS with features including Kiosk Mode, Remote Cast & Control, and Geofencing. It offers granular control for Android (OEM specific) and Windows, though some advanced iOS VPN features are reported as limited compared to competitors.
Score Rationale
The score of 8.8 reflects robust multi-OS support and essential MDM features, slightly deducted due to documented limitations in iOS VPN compatibility and advanced app deployment customization.
Supporting Evidence
Offers specialized Linux management including custom scripts and device monitoring. Scalefusion lets IT admins optimize operations... by leveraging the capabilities of custom scripts... including Linux kiosk mode.
— blog.scalefusion.com
Features include Kiosk Mode, Remote Cast & Control, Application Management, and Content Management. Key Features... Application Management... Kiosk Mode for Android & iOS... Remote Cast & Control.
— techimply.com
Supports management of Android, iOS, macOS, Windows, Linux, and ChromeOS devices. Centrally enroll, manage, configure & secure Apple, Windows, Android, Chrome, and Linux devices for your business.
— scalefusion.com
Offers advanced security features like remote lock and wipe, outlined in the product's security documentation.
— scalefusion.com
Supports Android, iOS, macOS, and Windows devices, as documented in the official product documentation.
— scalefusion.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry certifications, compliance standards, third-party recognitions, and the size of the customer base.
What We Found
Scalefusion holds ISO/IEC 27001:2022 certification, is SOC 2 Type 2 compliant, and meets HIPAA and GDPR standards. It is recognized as a Leader in G2's Winter 2024 MDM Grid and serves over 8,000 companies globally.
Score Rationale
A high score of 9.2 is justified by the comprehensive suite of major security certifications (ISO, SOC 2, HIPAA) and validated market leadership positions in G2 reports.
Supporting Evidence
Trusted by more than 8,000 companies worldwide. More than 8000 companies worldwide are unlocking their true potential using Scalefusion
— prnewswire.com
Recognized as a Leader in G2's Winter 2024 MDM Grid report. Scalefusion being named a leader in G2's Winter 2024 MDM Grid report.
— blog.scalefusion.com
Certified with ISO/IEC 27001:2022 and is SOC 2 Type 2 compliant. We are certified with ISO/IEC 27001:2022... We are SOC 2 Type 2 compliant
— scalefusion.com
Recognized by CIOReview as one of the 20 Most Promising Enterprise Mobility Solution Providers.
— enterprise-mobility.cioreview.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of setup, interface intuitiveness, and the quality of customer support.
What We Found
Users consistently praise the responsive 24/7 customer support and the intuitive dashboard. However, some reviews indicate a steep learning curve for complex setups like certificate-based authentication and multiple profiles.
Score Rationale
The score anchors at 8.9 due to exceptional support ratings and a generally user-friendly UI, with minor deductions for the complexity experienced by non-technical users during advanced configuration.
Supporting Evidence
Some users find the setup process complex and the learning curve steep. Users find the learning curve steep, requiring time and training to effectively navigate Scalefusion's features.
— g2.com
The dashboard is described as clean and intuitive for basic tasks. the dashboard is clean and intuitive... I could push apps lock devices into kiosk mode... without breaking a sweat
— youtube.com
Users commend the responsive customer support and effective problem resolution. Users commend the responsive customer support of Scalefusion, highlighting effective assistance in problem resolution.
— g2.com
Features an easy-to-use interface, as highlighted in user experience documentation.
— scalefusion.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing visibility, tier structures, free trial availability, and overall cost-effectiveness compared to competitors.
What We Found
Pricing is highly transparent, ranging from $2 to $6 per device/month with no setup fees. A free trial is available, and the tiered structure (Starter, Business, Enterprise) is clearly defined on their public site.
Score Rationale
A score of 9.3 is awarded for exceptional transparency and competitive pricing that significantly undercuts many enterprise alternatives, with no hidden setup fees.
Supporting Evidence
Includes premium customer support in all plans. Premium customer support included in all plans.
— scalefusion.com
Offers a free trial and no setup or onboarding fees. Simple pricing with no setup fees or on-boarding fees. Scalefusion has 5 pricing editions, from a free trial to $6.
— g2.com
Pricing tiers range from $2 (Starter) to $6 (Enterprise) per device per month. Starter... $2.00... Business... $3.50... Enterprise... $5.00
— scalefusion.com
Free trial available, allowing potential customers to evaluate the product before purchase.
— scalefusion.com
Subscription-based pricing model starting at $2/device/month, detailed on the pricing page.
— scalefusion.com
9.1
Category 5: Security, Compliance & Identity
What We Looked For
We evaluate security features such as identity management, encryption enforcement, remote wipe, and access controls.
What We Found
Scalefusion includes OneIdP for integrated identity management (SSO, MFA). It supports BitLocker/FileVault encryption, remote wipe, and Factory Reset Protection, backed by ISO and SOC 2 compliance.
Score Rationale
Scoring 9.1, the product excels by integrating Identity Provider (IdP) capabilities directly into the UEM, a feature often sold separately, alongside standard robust security measures.
Supporting Evidence
Security features include Factory Reset Protection, Remote Wipe, and BitLocker/FileVault support. Factory Reset Protection (FRP)... Remote Wipe-off... BitLocker... FileVault.
— scalefusion.com
Introduced OneIdP suite for identity management, directory services, and SSO. OneIdP is an IAM suite with three major elements or features: directory services, access management (MFA-based), and single sign-on (SSO).
— blog.scalefusion.com
Integrates with Microsoft Azure AD for enhanced identity management, as listed in the integration directory.
— scalefusion.com
8.8
Category 6: Support, Training & Onboarding Resources
What We Looked For
We assess the availability and quality of training materials, documentation, certification programs, and support channels.
What We Found
Scalefusion Academy provides certified courses (Associate/Professional). Extensive help documentation is available, though some users noted troubleshooting docs could be improved. Support is 24/7 and highly rated.
Score Rationale
The score of 8.8 acknowledges the comprehensive 'Scalefusion Academy' and responsive support, with a slight buffer for user feedback requesting better troubleshooting documentation.
Supporting Evidence
Users appreciate the responsive support team but some find documentation for troubleshooting could be improved. Scalefusion's documentation for troubleshooting could be improved to provide ultimate fixes on issues without having to contact customer support.
— ninjaone.com
Scalefusion Academy offers certified professional courses for device management. Embark on the Certified Professional course for Scalefusion MDM! Enhance your proficiency in device management
— learningscalefusion.com
SOC 2 compliance ensures data protection and privacy, as outlined in published security documentation.
— scalefusion.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Navigation is reported as challenging by some users, and license management functionality is noted as needing improvement for large, fluctuating device fleets.
Impact: This issue had a noticeable impact on the score.
Multiple users cite a steep learning curve and complex setup process, particularly for certificate-based authentication and managing multiple profiles.
Impact: This issue had a noticeable impact on the score.
Users report missing built-in VPN compatibility for Apple devices and limited customization options for app deployment policies compared to some competitors.
Impact: This issue caused a significant reduction in the score.
A robust enterprise-grade MDM solution specifically designed for SaaS companies. It supports management and security of various device types including Apple, Android, Windows, and Chrome OS. Its features allow IT administrators to manage and secure company data on employees' devices, which is a critical requirement for SaaS businesses that often work with sensitive client data.
A robust enterprise-grade MDM solution specifically designed for SaaS companies. It supports management and security of various device types including Apple, Android, Windows, and Chrome OS. Its features allow IT administrators to manage and secure company data on employees' devices, which is a critical requirement for SaaS businesses that often work with sensitive client data.
SEAMLESS INTEGRATION
DEVICE DIVERSITY
Best for teams that are
IT teams needing strong patch management and Zoho ecosystem integration.
Organizations seeking cost-effective on-premise or cloud deployment options.
Skip if
Businesses relying heavily on Linux endpoints for management.
Users prioritizing a modern, highly intuitive user interface.
Expert Take
Our analysis shows ManageEngine Mobile Device Manager Plus stands out for its generous 'Free Edition' managing up to 25 devices, making it ideal for SMBs. Research indicates it offers flexible deployment (Cloud and On-Premises) and deep integration with the Zoho ecosystem. Based on documented features, it provides robust support for major OS platforms (iOS, Android, Windows) and automated enrollment methods like Apple Business Manager and Samsung Knox.
Pros
Free edition for up to 25 devices
Supports iOS, Android, Windows, macOS, ChromeOS
Available as Cloud and On-Premises
Seamless integration with Zoho and ITSM tools
Rapid deployment with Zero Touch and Knox
Cons
User interface described as dated
No Linux endpoint support in standalone MDM
Apple ecosystem management reported as buggy
Support quality inconsistent in user reviews
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of supported operating systems, device enrollment automation, and management granularity for this MDM niche.
What We Found
The platform supports iOS, Android, Windows, macOS, Chrome OS, and tvOS with advanced enrollment options like Apple Business Manager and Samsung Knox, though it notably excludes Linux endpoint management in the standalone edition.
Score Rationale
The score is anchored at 8.7 due to comprehensive mobile and desktop OS support, deducted only for the lack of Linux support which is reserved for the broader Endpoint Central product.
Supporting Evidence
Standalone MDM edition does not support Linux endpoint management. Cons: ... No Linux support.
— techradar.com
Offers automated enrollment via Apple Business Manager, Android Zero Touch, and Samsung Knox. Android Zero Touch. Knox Enrollment. Apple Business Manager. Apple School Manager. Autopilot Enrollment.
— manageengine.com
Supports management of Android, iOS, iPadOS, tvOS, macOS, Windows, and Chrome OS devices. It lets you manage smartphones, tablets, laptops, desktops, TVs, and rugged devices and multiple operating systems such as Android, iOS, iPadOS, tvOS, macOS, Windows, and Chrome OS.
— manageengine.com
Supports management of Apple, Android, Windows, and Chrome OS devices, documented in the official product features.
— manageengine.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for recognition from major industry analysts, market presence, and established corporate backing.
What We Found
ManageEngine is a recognized 'Representative Vendor' in the 2023 Gartner Market Guide and a 'Strong Performer' in the Forrester Wave, backed by the established Zoho Corporation.
Score Rationale
A score of 9.2 reflects strong validation from top-tier analyst firms like Gartner and Forrester, reinforcing its status as a trusted market leader.
Supporting Evidence
Named a Strong Performer in The Forrester Wave: Unified Endpoint Management, Q4 2023. ManageEngine has been named a Strong Performer in The Forrester Wave ™ : Unified Endpoint Management, Q4 2023.
— manageengine.com
Recognized as a Representative Vendor in the 2023 Gartner Market Guide for UEM tools. ManageEngine is recognized as a Representative Vendor in the 2023 Gartner Market Guide for UEM tools.
— manageengine.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We assess the ease of setup, interface design, and user satisfaction with daily administrative tasks.
What We Found
Users generally praise the ease of enrollment and setup, though the user interface is frequently described as 'dated' or 'unsatisfying' compared to modern competitors.
Score Rationale
The score is 8.8 because while the functional usability for enrollment is high, the interface design lags behind modern standards, as noted in multiple reviews.
Supporting Evidence
Users find the enrollment process user-friendly and intuitive. configurations and enrollment is very user friendly. Maintenance and device updating is easy to do.
— g2.com
Reviewers describe the UI as 'unsatisfying' despite the tool being functional. Cons: -. UI is a little unsatisfying.
— techradar.com
9.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, free tier availability, and cost-per-device value compared to market averages.
What We Found
The product offers an industry-leading free edition for up to 25 devices and transparent, competitive pricing for paid tiers starting around $1.28/device/month.
Score Rationale
A near-perfect score of 9.5 is awarded for the permanently free edition for 25 devices, which is a significant value differentiator in the MDM market.
Supporting Evidence
Cloud Standard edition starts at approximately $1.28 per device per month. Cloud-based plans start at $1.28/device/month for the Standard edition
— softwarefinder.com
Offers a permanently free edition for managing up to 25 devices. Free Edition... Managing up to 25 mobile devices... Free
— manageengine.com
Pricing starts at $15/device/year for standard version, with clear tiered pricing available.
— manageengine.com
8.9
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for native integrations with ITSM tools, help desks, and directory services.
What We Found
Extensive integrations are available with the Zoho ecosystem, ServiceNow, Zendesk, and major directory services like Okta and Active Directory.
Score Rationale
An 8.9 score highlights the seamless integration with major ITSM platforms and the broader Zoho suite, which significantly enhances operational workflows.
Supporting Evidence
Supports directory integration with Active Directory, Okta, and Entra ID. Active Directory... Entra ID(formerly Azure AD)... Okta... Google Workspace
— manageengine.com
Integrates with major helpdesk solutions like ServiceNow, Zendesk, and Jira. ServiceNow... Zendesk... Jira Service Desk... ManageEngine ServiceDesk Plus
— manageengine.com
9.0
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine security features like containerization, compliance reporting, and access controls.
What We Found
The solution provides robust security measures including containerization, geofencing, remote wipe, and support for ISO 27001 compliance requirements.
Score Rationale
Scoring 9.0, the product demonstrates strong security capabilities with containerization and compliance tools, essential for enterprise data protection.
Supporting Evidence
Helps organizations meet ISO 27001 compliance requirements. Mobile Device Manager Plus supports the following security measures... to help enterprises achieve certain requirements of ISO compliance.
— manageengine.com
Supports containerization to separate corporate data from personal data. Sandboxing of corporate data... Data protection at rest, data in use, and data in transit
— manageengine.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report significant bugs and limited functionality specifically within the Apple ecosystem management features.
Impact: This issue caused a significant reduction in the score.
JumpCloud MDM is a robust and comprehensive tool designed specifically for SaaS companies that need to manage a diverse fleet of devices. It supports a broad range of operating systems, enabling SaaS companies to manage, secure, and configure devices no matter where they are, which is crucial in the SaaS industry where remote work and diverse tech stacks are common.
JumpCloud MDM is a robust and comprehensive tool designed specifically for SaaS companies that need to manage a diverse fleet of devices. It supports a broad range of operating systems, enabling SaaS companies to manage, secure, and configure devices no matter where they are, which is crucial in the SaaS industry where remote work and diverse tech stacks are common.
REMOTE WORK READY
Best for teams that are
Cloud-forward companies needing unified Identity (IAM) and Device Management.
Organizations with mixed environments (Mac, Windows, Linux) prioritizing Zero Trust.
Skip if
Teams seeking a standalone, feature-deep MDM without identity management.
Users needing granular reporting or advanced Android management features.
Expert Take
Our analysis shows JumpCloud uniquely solves the 'tool sprawl' problem by combining Cloud Directory (Identity) and Mobile Device Management (MDM) into a single platform. Research indicates it is one of the few solutions offering native, first-class management for Linux alongside Windows and Mac, making it ideal for mixed-OS engineering environments. While it may lack the extreme depth of single-ecosystem tools like Jamf, its ability to enforce Zero Trust policies across a heterogeneous fleet makes it a standout choice for modern, cloud-forward SMBs.
Pros
Unified Identity & Device Management
Native Linux Device Management
Transparent Public Pricing
Automated Patch Management
Zero-Touch Enrollment Support
Cons
No Perpetual Free Tier (New Users)
Less Depth than Jamf/Intune
Support Response Delays
Reporting Features Limited
Windows Home Not Supported
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of device management features, including remote commands, patch management, and provisioning across multiple operating systems.
What We Found
JumpCloud offers a unified platform for managing Windows, macOS, Linux, iOS, and Android devices, featuring patch management, remote access, and zero-touch enrollment, though it may lack some advanced Apple-specific depth found in dedicated tools like Jamf.
Score Rationale
The score is strong due to its exceptional multi-OS support and unified identity features, but is capped at 8.7 because it trails specialized competitors in advanced niche capabilities like full Apple DDM parity.
Supporting Evidence
JumpCloud supports Zero-Touch Enrollment for Android and Automated Device Enrollment for Apple devices. Zero-touch enrollment lets you remotely enroll and deploy new corporate Android devices without the need to handle and configure each device individually.
— jumpcloud.com
The platform includes automated patch management for OS and browsers across Windows, macOS, and Ubuntu Linux. Simplified, scheduled, and automated patch management and version control for Windows, macOS, Ubuntu Linux, browsers, and applications.
— jumpcloud.com
JumpCloud provides unified endpoint management across Windows, Linux, macOS, iOS, iPadOS, and Android from a single console. Manage, configure, secure, and support endpoint and server infrastructure across Windows, Linux, macOS, iOS, iPadOS, and Android.
— jumpcloud.com
Supports a wide range of operating systems, as documented in the official product documentation.
— jumpcloud.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the product's industry standing, security certifications, and adoption by managed service providers and enterprises.
What We Found
JumpCloud holds top-tier security certifications including ISO 27001 and SOC 2 Type 2, and is widely recognized as a leader in the G2 Grid for MDM, particularly for MSPs and SMBs.
Score Rationale
A score of 9.2 reflects robust, verified security compliance (SOC 2, ISO 27001) and strong market validation, establishing it as a highly trusted vendor in the identity and device management space.
Supporting Evidence
The platform is recognized as a 'Leader' and 'Best Usability' award winner in industry reports. Industry Awards & Recognition. Best Usability. Best Relationship. Leader.
— jumpcloud.com
JumpCloud has achieved ISO 27001 certification and completed a SOC 2 Type 2 examination. JumpCloud has completed a SOC 2 Type 2 examination and achieved ISO 27001 certification for the open directory platform.
— jumpcloud.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding the interface's intuitiveness, ease of deployment, and the quality of technical support.
What We Found
Users consistently praise the 'single pane of glass' for identity and device management, though some reviews cite frustration with support responsiveness and the learning curve for advanced policies.
Score Rationale
The 8.8 score acknowledges the high value of its unified console which simplifies IT workflows, while accounting for documented user friction regarding support delays and UI complexity.
Supporting Evidence
Some users have reported issues with customer support responsiveness. Customer support needs enhancement, particularly in response time, which is currently slower than desired.
— peerspot.com
Users appreciate the centralized management of diverse device fleets, which simplifies operations compared to using separate tools. Users commend JumpCloud for its streamlined device management, effectively centralizing access and enhancing security across platforms.
— g2.com
Centralized management interface designed for ease of use, as outlined in user guides.
— jumpcloud.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, public availability of costs, and the existence of free tiers or trials.
What We Found
JumpCloud offers highly transparent, modular pricing starting at $9/user/mo, but recently replaced its popular perpetual free tier for new customers with a limited 30-day trial.
Score Rationale
While pricing transparency is excellent, the score is impacted (8.5) by the removal of the perpetual 10-user free tier for new sign-ups, which was a significant value driver for startups.
Supporting Evidence
The perpetual free tier for 10 users is no longer available to new customers signed up after February 1, 2024. Customers who signed up for a JumpCloud account prior to February 1, 2024 can still use JumpCloud for free with up to 10 users... Anyone with a verified email address can try JumpCloud free for 30 days
— jumpcloud.com
Pricing is publicly listed, starting at $9/user/month for device management when billed annually. Device management & MDM. $9. /user/mo billed annually. or $11.00 billed monthly.
— jumpcloud.com
Enterprise pricing model offers scalability but requires custom quotes, limiting upfront cost visibility.
— jumpcloud.com
9.0
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate the product's ability to enforce security policies, compliance standards, and data protection measures across managed devices.
What We Found
The platform excels in enforcing Zero Trust policies, full disk encryption (FileVault/BitLocker), and automated patching, backed by rigorous internal security audits.
Score Rationale
A score of 9.0 is justified by its comprehensive security feature set, including native patch management and Zero Trust access controls, which are critical for modern compliance needs.
Supporting Evidence
The platform supports Zero Trust security models with conditional access policies. This convergence becomes especially important for Zero Trust, remote access, and SaaS-heavy environments.
— netnxt.com
JumpCloud enforces full disk encryption policies for both Mac (FileVault) and Windows (BitLocker). disk encryption is handled differently on Mac (FileVault) vs. Windows (BitLocker).
— g2.com
Includes robust security features essential for protecting diverse device fleets.
— jumpcloud.com
9.3
Category 6: Cross-Platform Ecosystem Support
What We Looked For
We assess the product's capability to manage a heterogeneous fleet of devices (Windows, Mac, Linux, Mobile) with equal proficiency.
What We Found
JumpCloud is a market leader in unifying management for mixed environments, offering native support for Linux alongside Windows and Apple, a rarity in the MDM space.
Score Rationale
This category scores highest (9.3) because JumpCloud's native Linux management and ability to unify Identity + Device management across all major OSs is a standout, market-leading differentiator.
Supporting Evidence
The platform manages Windows, Mac, Linux, iOS, and Android from a single pane of glass. Manage, configure, secure, and support endpoint and server infrastructure across Windows, Linux, macOS, iOS, iPadOS, and Android.
— jumpcloud.com
JumpCloud treats Linux as a first-class citizen with native management capabilities. This makes JumpCloud one of the few platforms that treats Linux as a first-class citizen in device management.
— netnxt.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Multiple user reviews cite dissatisfaction with customer support response times and effectiveness.
Impact: This issue had a noticeable impact on the score.
Users report that MDM features for Apple devices lack the depth of specialized competitors like Jamf, specifically regarding immediate support for new Apple protocols like DDM.
Impact: This issue caused a significant reduction in the score.
Miradore MDM Software provides comprehensive mobile device management solution tailored to SaaS companies. It allows easy management and security of Android, iOS, macOS, and Windows devices. It's a perfect tool for SaaS companies to have centralized control over their devices, ensuring data security and operational efficiency.
Miradore MDM Software provides comprehensive mobile device management solution tailored to SaaS companies. It allows easy management and security of Android, iOS, macOS, and Windows devices. It's a perfect tool for SaaS companies to have centralized control over their devices, ensuring data security and operational efficiency.
Best for teams that are
SMBs and MSPs looking for an affordable, easy-to-use multi-platform solution.
Companies needing a free tier for small fleets (under 50 devices).
Skip if
Organizations managing ChromeOS or Linux devices.
Large enterprises requiring advanced features on a free/low-cost tier.
Expert Take
Our analysis shows Miradore strikes an exceptional balance between usability and capability for SMBs. Research indicates it is particularly strong in mixed-OS environments (Windows, Apple, Android) where ease of deployment is a priority. Based on documented features, the inclusion of patch management and encryption enforcement in a user-friendly console makes it a standout choice for organizations that need robust security without enterprise-level complexity. While the free tier has recent limitations, the paid tiers remain highly competitive.
Pros
Free plan for up to 50 devices
Supports Android, iOS, macOS, Windows
ISO 27001 certified security
Automated patch management (Windows/macOS)
Intuitive, easy-to-use interface
Cons
No support for ChromeOS or Linux
Directory integrations locked to Premium+
Remote support requires highest tier
Free plan capped at 50 devices
No phone support for lower tiers
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of device management features, supported operating systems, and automation capabilities available for diverse IT environments.
What We Found
Miradore supports Android, iOS, macOS, and Windows with robust features like patch management and automation, though it notably excludes ChromeOS and Linux support.
Score Rationale
The score reflects strong core MDM functionality for major OS platforms and automated patch management, but is capped below 9.0 due to the lack of support for ChromeOS and Linux devices.
Supporting Evidence
Automation features like Business Policies allow for zero-touch enrollment and configuration but are reserved for paid plans. Create business policies based on device/user grouping... Automate application deployment... [Available in Premium/Premium+]
— miradore.com
The platform offers automated patch management for Windows and macOS, covering OS updates and over 200 software products. Miradore's patch management solution is available for Windows devices... [and] supports patch management for Mac devices running OS versions Catalina or newer.
— miradore.com
Miradore supports Android, iOS, macOS, and Windows 10/11, but explicitly does not support Linux or ChromeOS. Miradore does not support the management of devices running Linux, ChromeOS, or any BETA version of an operating system.
— miradore.com
Supports Android, iOS, macOS, and Windows devices, documented in the official product features.
— miradore.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, security certifications, corporate stability, and adoption rates among businesses.
What We Found
Miradore is ISO 27001 certified, owned by the established SaaS provider GoTo, and recognized as a Leader in IDC MarketScape for SMB UEM software.
Score Rationale
The score is high due to the strong backing of its parent company GoTo, valid ISO 27001 certification, and recognition as a market leader for SMBs.
Supporting Evidence
Miradore is trusted by over 10,000 companies across 180 countries. Trusted by over 10,000 companies in more than 180 countries.
— miradore.com
The company holds an active ISO 27001 certification for information security management. Miradore is officially ISO 27001 certified!
— miradore.com
Miradore was acquired by GoTo (formerly LogMeIn) in 2022, integrating it into a major global SaaS portfolio. GoTo... announced that it had completed the deal to acquire cloud-based device management provider Miradore.
— goto.com
Recognized by industry publications for its comprehensive MDM capabilities.
— techradar.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of setup, interface intuitiveness, and the quality of technical support resources.
What We Found
Users consistently praise the platform's intuitive interface and ease of deployment, though free tier users are limited to community support.
Score Rationale
The score approaches 9.0 because 'ease of use' is the most frequently cited pro in user reviews, though the lack of direct support for free users prevents a perfect score.
Supporting Evidence
Direct technical support (chat/email) is not available for the Free plan, which relies on a Knowledge Base and Community. Technical Support: Knowledge base & Community [Free: Yes, Email/Chat: No]
— miradore.com
The platform offers a 'Showroom' feature to explore a virtual device fleet before deployment, enhancing the onboarding experience. You can get started for free... or explore our Showroom with a virtual device fleet.
— miradore.com
User reviews frequently highlight the 'simplicity' and 'intuitive' nature of the interface as a primary benefit. I love the simplicity of this MDM and how intuitive it is without needing to be technical at all.
— miradore.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine the pricing structure, the generosity of free tiers, and the transparency of cost scaling for growing organizations.
What We Found
Miradore offers a transparent per-device pricing model and a functional free tier, though the free plan was recently capped at 50 devices.
Score Rationale
While the pricing is competitive and transparent, the score is impacted by the recent introduction of a strict 50-device limit on the previously unlimited free plan.
Supporting Evidence
The highest tier, Premium+, is required for remote support and advanced integrations, costing ~$3.95/device/month annually. Premium+ ... $3.95 per device/month ... integrations to streamline device workflows, and natively integrated remote support.
— miradore.com
The Premium plan costs approximately $2.75 per device/month when billed annually. $2.75 per device/month (with annual billing).
— miradore.com
The Free plan is now limited to 50 devices, a change implemented in September 2024. Starting September 11th, 2024, Miradore will limit the Free plan to a maximum of 50 enrolled devices.
— miradore.com
9.0
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate security features such as encryption enforcement, remote wipe capabilities, and compliance with standards like GDPR and ISO.
What We Found
The platform provides robust security controls including full disk encryption enforcement (BitLocker/FileVault), remote wipe, and ISO 27001 compliance.
Score Rationale
A strong score of 9.0 is justified by the combination of ISO certification and comprehensive device-level security controls like encryption and patch management.
Supporting Evidence
Security actions like 'Remote Lock' and 'Wipe' are available even in the Free plan. Device Security: Lock, Wipe, Reset/clear passcode... [Available in Free]
— miradore.com
The platform supports Android Enterprise 'Work Managed Device' mode for strict corporate control and data separation. This provides the maximum level of management capability in Android devices... secure company container for your Android devices.
— miradore.com
Miradore enforces storage encryption on managed devices, supporting FileVault for macOS and BitLocker for Windows. Miradore enables you to set storage encryption requirements on the managed devices... Drive encryption for workstations.
— miradore.com
8.8
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for API availability, native directory integrations (Microsoft/Google), and compatibility with third-party IT management tools.
What We Found
Miradore offers a REST API and native integrations for Microsoft Entra ID and Google Workspace, though these are locked behind the highest pricing tier.
Score Rationale
The score is solid due to the quality of integrations (Entra ID, TeamViewer), but limited by the fact that these essential integrations are restricted to the Premium+ plan.
Supporting Evidence
Native integration with TeamViewer is available for remote support sessions. TeamViewer integration... Offer remote assistance.
— miradore.com
Integrations with Microsoft Entra ID and Google Workspace are exclusive to the Premium+ plan. Integrations* to Microsoft Entra ID and Google Workspace... *Only available in the Premium+ Plan.
— miradore.com
Miradore provides a REST-based API (v1 and v2) for custom integrations and data export. The Miradore API (Application Programming Interface) is a REST-based web service that makes it easy for you to integrate Miradore with your company's web applications.
— miradore.com
Integrates with various IT systems, enhancing ecosystem strength.
— miradore.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Essential directory integrations (Microsoft Entra ID, Google Workspace) are gated behind the most expensive 'Premium+' plan.
Impact: This issue had a noticeable impact on the score.
DriveStrike is a powerful Mobile Device Management (MDM) software designed specifically for SaaS companies. It offers robust data breach protection and policy enforcement capabilities, ensuring the safety and productivity of mobile devices in the organization. With a core focus on remote wipe and data breach protection, it aids SaaS companies in maintaining their data integrity and security.
DriveStrike is a powerful Mobile Device Management (MDM) software designed specifically for SaaS companies. It offers robust data breach protection and policy enforcement capabilities, ensuring the safety and productivity of mobile devices in the organization. With a core focus on remote wipe and data breach protection, it aids SaaS companies in maintaining their data integrity and security.
USER-FRIENDLY INTERFACE
TOP CUSTOMER SUPPORT
Best for teams that are
Businesses prioritizing data security, remote wipe, and compliance (HIPAA/GDPR).
Organizations needing to secure Linux devices alongside mobile/Windows.
Skip if
Teams needing complex application management or granular device configuration.
Enterprises requiring a full-suite Unified Endpoint Management (UEM) platform.
Expert Take
Our analysis shows DriveStrike delivers a rare combination of enterprise-grade compliance features (HIPAA, DoD) and transparent, consumer-friendly pricing. Research indicates it is one of the few MDM solutions providing robust support for Linux alongside major mobile and desktop OSs. Based on documented features, the inclusion of 24/7 live support for all pricing tiers makes it uniquely accessible for smaller organizations requiring strict data protection.
Pros
Transparent pricing starting at $1.25/device
Supports Windows, Mac, iOS, Android, Linux
24/7/365 live support availability
HIPAA, GDPR, and DoD compliance support
Remote wipe, lock, and locate features
Cons
Basic user interface design
Linux remote lock limited to logout
Low volume of third-party user reviews
Windows remote lock cannot change credentials
No free tier (only free trial)
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate cross-platform support, remote command execution (wipe/lock/locate), and encryption management capabilities.
What We Found
DriveStrike supports Windows, Mac, iOS, Android, and Linux with core MDM features like remote wipe, lock, and locate, plus BitLocker integration.
Score Rationale
The product scores highly for its broad OS support including Linux, though it lacks some granular remote lock capabilities on specific platforms compared to niche leaders.
Supporting Evidence
Features include Remote Wipe, Lock, Locate, and BitLocker encryption integration. DriveStrike offers best in industry MDM features - Remote Wipe, Lock, Locate for all operating systems
— drivestrike.com
Supports Windows, MacOS, iOS, Android, and Linux platforms. Windows, MacOS, iOS, Android, Linux
— drivestrike.com
Data breach protection is emphasized as a key offering in the company's security policies.
— drivestrike.com
Remote wipe capability is documented as a core feature in the official product documentation, ensuring data security.
— drivestrike.com
8.7
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry awards, established company history, and third-party validation of security claims.
What We Found
Developed by Spearstone (est. 2005) with Fortune 100 experience; holds multiple industry awards but lacks a high volume of third-party user reviews.
Score Rationale
While the parent company has a strong history and awards, the low volume of public reviews (e.g., G2) prevents a top-tier credibility score.
Supporting Evidence
Winner of 2021 Cybersecurity Excellence Awards for Breach Protection and BYOD. DriveStrike wins multiple awards in the 2021 Cybersecurity Excellence Awards
— drivestrike.com
Parent company Spearstone has delivered solutions to Fortune 100 firms like Wells Fargo and Google. DriveStrike was developed by Spearstone... delivered enterprise solutions to Fortune 100 firms for over 10 years
— drivestrike.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of deployment, dashboard intuitiveness, and user feedback on the management interface.
What We Found
Users report the platform is effective and easy to deploy, though some find the interface design basic compared to competitors.
Score Rationale
The score reflects the platform's documented ease of use and deployment, slightly tempered by feedback regarding its basic visual design.
Supporting Evidence
Deployment options include email invitations and mass deployment via group policies. Deploy DriveStrike in a snap whether you are deploying to a handful of devices or to an entire fleet
— drivestrike.com
Users describe the software as accomplishing tasks quickly and effectively. The software accomplishes exactly what it says it will, and it does so quickly and effectively.
— g2.com
24/7 support is available as outlined in the customer support documentation, enhancing user experience.
— drivestrike.com
9.6
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear, public pricing tiers and competitive costs relative to enterprise features.
What We Found
Pricing is exceptionally transparent and affordable, starting at $2.00/device/month and scaling down to $1.25/device/month for larger fleets.
Score Rationale
This category achieves a near-perfect score due to fully transparent, volume-based pricing that is significantly lower than many enterprise competitors.
Supporting Evidence
Offers a 30-day free trial for testing features. Free Trial – Try DriveStrike and test all of our features free for 30 days.
— drivestrike.com
Pricing tiers range from $2.00 to $1.25 per device per month based on volume. 1 to 20 $2.00... 501 or more $1.25
— drivestrike.com
Subscription plans start at $2 per device per month, providing cost-effective pricing for SaaS companies.
— drivestrike.com
9.2
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine compliance certifications (HIPAA, GDPR) and specific security features like encryption management.
What We Found
DriveStrike is designed for high-compliance environments, supporting HIPAA, GDPR, SOX, and DoD standards with remote wipe and encryption.
Score Rationale
The strong focus on regulatory compliance and features like the 'Deadman Switch' for offline devices justifies a high score.
Supporting Evidence
Features a patented 'Deadman Switch' to initiate wipes when data privacy is at risk. initiate a remote wipe or use our patented deadman switch
— drivestrike.com
Explicitly supports compliance for HIPAA, GDPR, SOX, and DoD. DriveStrike is HIPAA, GDPR, SOX, and DoD compliant.
— drivestrike.com
9.0
Category 6: Support, Training & Onboarding Resources
What We Looked For
We look for availability of live support, documentation, and training materials for administrators.
What We Found
The company offers 24/7/365 live support and extensive documentation, which is a standout feature for a low-cost SaaS product.
Score Rationale
The availability of 24/7 live support for all customers, regardless of size, is a premium feature that boosts this score significantly.
Supporting Evidence
Users cite efficient customer service that helps quickly with installation issues. The customer service is very efficient.
— g2.com
Support staff is available 24 hours a day, every day of the year. Our support and service staff are available 24 hours a day – every day of the year.
— drivestrike.com
Easy integration with existing systems is highlighted in the integration directory.
— drivestrike.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The product has a very low volume of verified third-party reviews on major platforms like G2 (only 2 reviews found), limiting broad sentiment analysis.
Impact: This issue caused a significant reduction in the score.
Ivanti's Mobile Device Management (MDM) software is a robust solution designed to address the unique needs of SaaS companies. It not only manages and secures mobile devices but also simplifies inventory, enforces security policies, and facilitates seamless access to corporate information.
Ivanti's Mobile Device Management (MDM) software is a robust solution designed to address the unique needs of SaaS companies. It not only manages and secures mobile devices but also simplifies inventory, enforces security policies, and facilitates seamless access to corporate information.
FLEXIBLE PRICING PLANS
Best for teams that are
Large enterprises managing rugged devices and supply chain logistics.
Organizations requiring high scalability and advanced automation features.
Skip if
Small businesses with limited budgets or simple management needs.
Teams wanting a simple, modern UI without a steep learning curve.
Expert Take
Our analysis shows Ivanti Neurons for MDM excels in high-security environments by integrating Mobile Threat Defense (MTD) and Zero Sign-On (ZSO) directly into the client. Research indicates it supports a vast array of endpoints including VR/XR and rugged devices, making it ideal for complex supply chain or healthcare deployments. Based on documented features, the platform's automation capabilities significantly reduce manual compliance checks.
Pros
Broad support for iOS, Android, Windows, macOS, and XR
Integrated Mobile Threat Defense (MTD) on client
Zero Sign-On (ZSO) passwordless authentication
Advanced automation via Ivanti Neurons platform
Scalable for massive enterprise deployments
Cons
User interface described as clunky and dated
History of significant security vulnerabilities (CVEs)
Mixed reviews on technical support responsiveness
Premium features require additional add-on costs
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of supported operating systems, device types, and depth of management features for complex enterprise environments.
What We Found
Ivanti Neurons for MDM supports a wide range of endpoints including iOS, Android, macOS, Windows, ChromeOS, and specialized rugged or VR/XR devices, offering advanced automation and discovery capabilities.
Score Rationale
The score of 9.1 reflects the platform's extensive multi-OS support and advanced automation features, positioning it as a leader for complex device fleets.
Supporting Evidence
Features include active and passive device discovery to uncover and inventory unmanaged devices on the network. Ivanti Neurons is the only solution in Gartner's research that provides active and passive discovery of all devices on the network to uncover and inventory unmanaged devices.
— crn.com
The platform manages iOS, iPadOS, Android, macOS, ChromeOS, Windows, and VR/XR devices from a single cloud-based solution. Manage and protect any iOS, iPadOS, Android, macOS, ChromeOS, Windows and VR/XR device, from a single cloud-based solution.
— ivanti.com
Documented in official product documentation, Ivanti MDM offers comprehensive device management and security features.
— ivanti.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry recognition, analyst rankings, and adoption rates among major enterprises to gauge market standing.
What We Found
Ivanti is consistently recognized as a Leader or Visionary in Gartner Magic Quadrants and serves a massive enterprise client base, including 88 of the Fortune 100.
Score Rationale
A score of 9.4 is justified by its status as a Gartner Leader/Visionary and its widespread adoption by top-tier global enterprises.
Supporting Evidence
The company serves over 40,000 customers, including a vast majority of the Fortune 100. Over 40,000 customers, including 88 of the Fortune 100, have chosen Ivanti
— gartner.com
Ivanti was named a Visionary in the 2024 Gartner Magic Quadrant for Digital Employee Experience Management Tools. Ivanti... was named a Visionary in the Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools.
— ivanti.com
Recognized by Gartner in their Magic Quadrant for Unified Endpoint Management Tools.
— gartner.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding the interface design, ease of navigation, and quality of technical support.
What We Found
While powerful, the user interface is frequently described as 'clunky' or 'obsolete' by users, and support experiences are mixed.
Score Rationale
The score is penalized to 8.2 due to consistent user reports of a non-intuitive interface and navigation difficulties compared to modern competitors.
Supporting Evidence
Some users describe the interface as obsolete compared to newer solutions. Also, the user interface can be a bit obsolete and clunky.
— goworkwize.com
Users report that navigating settings and workflows can be difficult and the interface feels dated. The user interface could use some streamlining. It's powerful, no doubt, but navigating through some of the settings... can feel a bit clunky.
— softwarereviews.com
8.6
Category 4: Value, Pricing & Transparency
What We Looked For
We examine public pricing availability, cost-per-device models, and overall value relative to feature set.
What We Found
Pricing is relatively transparent on marketplaces with a competitive entry point, though premium features and add-ons increase the total cost.
Score Rationale
A score of 8.6 reflects the availability of public pricing data and a reasonable starting price point, balanced against the cost of necessary add-ons.
Supporting Evidence
Premium tiers with advanced features are priced higher, around $7.50 per device per month. Secure UEM Premium-Monthly $7.50 Device / Month
— marketplace.appdirect.com
Base pricing for the cloud-based MDM solution starts at approximately $4.00 per device per month. Starting From $4.00 Month
— marketplace.appdirect.com
Category 5: Security, Compliance & Data Protection
What We Looked For
We investigate built-in security features, compliance certifications, and the history of vulnerability management.
What We Found
The product features robust security tools like Mobile Threat Defense (MTD) and Zero Sign-On (ZSO), though the vendor has faced significant vulnerability disclosures.
Score Rationale
The high score of 8.9 acknowledges the advanced security features available, while the penalty section separately addresses the recent CVE history.
Supporting Evidence
Mobile Threat Defense is built directly into the client to prevent users from disabling protection. Ivanti MTD is built directly into the Ivanti Neurons for MDM client to ensure seamless and continuous on-device protection.
— marketplace.appdirect.com
The platform includes integrated Zero Sign-On (ZSO) and passwordless multi-factor authentication. Ivanti Neurons for MDM puts endpoint security at the center... with integrated endpoint security technologies such as Ivanti zero sign-on (ZSO) and passwordless multi-factor authentication (MFA).
— marketplace.appdirect.com
8.8
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for documented integrations with ITSM tools, security platforms, and directory services.
What We Found
Ivanti offers strong integrations with major enterprise systems including ServiceNow, Splunk, and Microsoft infrastructure.
Score Rationale
A score of 8.8 is awarded for its comprehensive connector library and ability to integrate deeply with standard enterprise IT workflows.
Supporting Evidence
A dedicated Splunk app allows for fetching device compliance and regulation information. The Splunk Cloud app for Ivanti Neurons for MDM periodically pulls device, compliance, geo-stats, HIPAA, PCI, and CJIS regulation information
— splunkbase.splunk.com
The platform integrates with ServiceNow to pull device data and streamline IT service management. The Ivanti ServiceNow integration supports connection to multiple Ivanti Core or Ivanti Neurons for MDM instances.
— help.ivanti.com
Listed in the company's integration directory, Ivanti MDM supports integration with major SaaS platforms.
— marketplace.ivanti.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users consistently report the user interface is 'clunky', 'obsolete', and difficult to navigate compared to modern competitors.
Impact: This issue caused a significant reduction in the score.
Multiple high-severity vulnerabilities (CVEs) have been disclosed in 2024 and 2025 affecting Ivanti products, including authentication bypass and remote code execution risks.
Impact: This issue resulted in a major score reduction.
Clyd MDM is a robust solution carefully designed to meet the needs of SaaS companies by providing seamless control, management, and security of their Android and Windows devices. The software's ability to prevent unauthorized access and regulate app usage makes it a valuable tool for protecting sensitive company data.
Clyd MDM is a robust solution carefully designed to meet the needs of SaaS companies by providing seamless control, management, and security of their Android and Windows devices. The software's ability to prevent unauthorized access and regulate app usage makes it a valuable tool for protecting sensitive company data.
BUDGET FRIENDLY
CUSTOMIZABLE GENIUS
Best for teams that are
Retail and industrial sectors managing rugged Android or Windows devices.
Environments requiring offline operation or kiosk mode (e.g., warehouses).
Skip if
Organizations with a large fleet of iOS or macOS devices.
Businesses needing a broad, general-purpose MDM for office environments.
Expert Take
Our analysis shows Clyd stands out not for mass-market appeal, but for its proven industrial capability. While many MDMs claim scalability, Clyd documents a massive 55,000-device deployment with ADMR, validating its performance. Research indicates it offers rare, granular security controls like physical port blocking (USB/Bluetooth) and flexible on-premise licensing, making it a top-tier choice for secure, ruggedized Android and Windows fleets where data protection is critical.
Pros
Proven scalability managing 55,000+ devices
Android Enterprise Recommended certification
Advanced port blocking (USB/Bluetooth)
Flexible SaaS and On-Premise licensing
Granular Kiosk mode (COSU/COBO)
Cons
No transparent public pricing
Primary focus excludes iOS support
Very few third-party user reviews
Limited ecosystem integration information
Niche focus on rugged/industrial devices
This score is backed by structured Google research and verified sources.
Overall Score
9.0/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
Core mobile device management features, operating system support, and deployment flexibility tailored for enterprise fleets.
What We Found
Clyd specializes in managing Android and Windows devices with deep capabilities in Kiosk mode, remote control, and app deployment, though it notably de-emphasizes iOS support compared to competitors.
Score Rationale
The product scores highly for its specialized depth in Android/Windows management and Kiosk modes but is held back from a perfect score by the apparent lack of core iOS support in its primary feature set.
Supporting Evidence
The solution offers specialized Kiosk modes (COSU/COBO) to lock devices to specific applications. Clyd offers a customizable kiosk mode (COSU/COBO), restricting access to only authorized business applications.
— telelogos.com
Clyd MDM software enables management, control, and security specifically for Android and Windows devices. Clyd MDM software is a Mobile Device Management solution that enables you to manage, control, and secure your Android and Windows devices.
— telelogos.com
Supports Android and Windows devices with comprehensive management features as documented on the official website.
— telelogos.com
8.0
Category 2: Market Credibility & Trust Signals
What We Looked For
Third-party validation, user reviews, industry certifications, and market presence.
What We Found
While Clyd holds the prestigious Android Enterprise Recommended certification, it lacks significant user review volume on major platforms like G2 and Capterra, limiting social proof.
Score Rationale
The score reflects the strong technical validation from Google (Android Enterprise Recommended) balanced against the significant lack of third-party user reviews on standard review sites.
Supporting Evidence
Major review platforms note a lack of sufficient user reviews to provide buying insight. There are not enough reviews of Clyd for G2 to provide buying insight.
— g2.com
Clyd is certified by Google through the Android Enterprise program. Your business will have at its disposal a complete solution for managing a fleet of mobile devices, certified by Google through its Android Enterprise program.
— g2.com
Referenced by reputable industry publications for its robust security features.
— telelogos.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
Ease of deployment, interface design, and management workflows for IT administrators.
What We Found
The platform emphasizes rapid deployment via drag-and-drop and QR codes, with an ergonomic interface designed for mass management of heterogeneous fleets.
Score Rationale
The high score is justified by documented features like drag-and-drop deployment and zero-touch enrollment options which significantly reduce administrative burden.
Supporting Evidence
The interface allows for individual or group configuration with specific tabs for kiosk settings. The ergonomic interface allows easy configuration and supervision of devices through dedicated tabs for kiosk settings, update management, or feature blocking.
— telelogos.com
Deployment features include drag-and-drop capabilities and Google account integration. Rapid Deployment: Enroll devices and deploy apps or settings via drag-and-drop and Google account integration.
— platform.softwareone.com
Flexible deployment options are outlined in the official documentation, allowing adaptation to various business needs.
— telelogos.com
8.7
Category 4: Value, Pricing & Transparency
What We Looked For
Pricing models, licensing flexibility, and transparency of costs.
What We Found
Clyd offers exceptional flexibility with both SaaS (subscription) and On-Premise (perpetual or rental) models, catering to both CapEx and OpEx preferences, though specific pricing is quote-based.
Score Rationale
The availability of both SaaS and perpetual on-premise licensing is a high-value differentiator for enterprise buyers, outweighing the lack of public pricing lists.
Supporting Evidence
Pricing is not publicly listed and requires a quote. CLYD pricing model : Yearly,Monthly,Onetime(Perpetual License)
— techimply.com
Licensing options include both SaaS and On-Premise with rental or perpetual licenses. SaaS (Software as a Service): Manage devices remotely... On-Premise (with a rental or perpetual license): For companies preferring total control
— telelogos.com
Pricing is available upon request, indicating a lack of upfront transparency.
— telelogos.com
9.1
Category 5: Security, Compliance & Data Protection
What We Looked For
Features related to device lockdown, data encryption, compliance (GDPR), and hardware control.
What We Found
Clyd provides granular security controls including the ability to physically block USB and Bluetooth ports, alongside standard encryption and GDPR compliance measures.
Score Rationale
The ability to block physical ports (USB/Bluetooth) and enforce strict Kiosk modes pushes this score into the premium range, as these are critical for high-security industrial use cases.
Supporting Evidence
The solution is designed to comply with GDPR and ISO standards. ensures maximum security for your sensitive data while complying with GDPR and ISO standards.
— telelogos.com
Security features include blocking physical ports to prevent data extraction. Combined with advanced data encryption and strict access control (blocking USB/Bluetooth ports), this feature ensures maximum security
— telelogos.com
Prevents unauthorized access and regulates app usage, enhancing data protection.
— telelogos.com
9.3
Category 6: Scalability & Performance
What We Looked For
Evidence of large-scale deployments and ability to manage high volumes of devices.
What We Found
Documented case studies prove the platform's ability to manage massive fleets, with one client successfully managing over 55,000 devices.
Score Rationale
Managing 55,000+ devices is a verified, high-bar achievement that proves enterprise-grade scalability beyond theoretical limits, justifying a near-perfect score.
Supporting Evidence
The solution is capable of managing inventories from a few dozen to tens of thousands of devices. The CLYD Mobile Device Management solution manages inventories ranging from a few dozen to several tens of thousands of devices
— thetechbag.com
A major client, ADMR, uses Clyd to manage a fleet of 55,000 smartphones. Thanks to CLYD software, we are now able to manage and maintain 55 000 smartphones used daily by our employees
— telelogos.com
Integration capabilities with Android and Windows ecosystems are documented in the official product resources.
— telelogos.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is not publicly available and requires a quote, which reduces transparency for potential buyers comparing costs.
Impact: This issue had a noticeable impact on the score.
Primary product documentation and feature lists focus exclusively on Android and Windows, with no mention of native iOS management in core feature descriptions.
Impact: This issue caused a significant reduction in the score.
The product has a very low volume of user reviews on major third-party platforms like G2 and Capterra compared to market leaders, making independent user sentiment difficult to verify.
Impact: This issue caused a significant reduction in the score.
IBM MaaS360 is a mobile device management (MDM) solution designed for SaaS companies to administer their mobile device inventories, enhance security, and facilitate containerization. This solution specifically addresses the need for secure and efficient management of diverse device types and operating systems in dynamic SaaS environments.
IBM MaaS360 is a mobile device management (MDM) solution designed for SaaS companies to administer their mobile device inventories, enhance security, and facilitate containerization. This solution specifically addresses the need for secure and efficient management of diverse device types and operating systems in dynamic SaaS environments.
Enterprises needing robust security and compliance features (Watson AI).
Skip if
Users sensitive to battery drain issues on mobile devices.
Organizations preferring a modern, lightweight UI over complex functionality.
Expert Take
Our analysis shows IBM MaaS360 stands out primarily for its integration of Watson AI, which delivers predictive risk insights that most competitors lack. Research indicates it is a top choice for highly regulated industries due to being the first EMM solution to achieve FedRAMP authorization. Based on documented features, its secure containerization technology offers a robust balance between corporate security and user privacy for BYOD environments.
Pros
FedRAMP and FISMA authorized security
Built-in Watson AI threat intelligence
Secure container for BYOD privacy
Transparent tiered pricing model
Broad OS support (iOS, Android, Windows)
Cons
User interface described as outdated
Slow customer support response times
Steep learning curve for advanced features
Occasional Android enrollment challenges
Reports of battery drain on mobile
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of endpoint management features, OS compatibility, and depth of control for IT administrators.
What We Found
MaaS360 offers comprehensive Unified Endpoint Management (UEM) for iOS, Android, macOS, and Windows, featuring granular patch management, secure containerization for BYOD, and AI-driven threat defense.
Score Rationale
The score reflects its robust cross-platform support and advanced containerization features, though it is slightly impacted by reported challenges with Android enrollment compared to competitors.
Supporting Evidence
The platform includes granular patch management and mobile expense management features. Features included: Advisor. App Management... Granular Patch Management. Identity Management. Mobile Expense Management.
— getapp.com
MaaS360 manages and protects endpoints including laptops, desktops, mobile devices, wearables, and IoT across iOS, macOS, Android, and Windows. IBM MaaS360 is a SaaS Unified Endpoint Management (UEM) solution... that manages and protects any existing endpoint including laptops, desktops, mobile devices and apps, wearables, IoT.
— en.wikipedia.org
Advanced security features, including containerization and threat management, are outlined in the product's security documentation.
— ibm.com
Documented in official product documentation, IBM MaaS360 supports a wide range of device types and operating systems, facilitating diverse device management.
— ibm.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry standing, third-party validations, security authorizations, and adoption by high-security sectors.
What We Found
IBM MaaS360 holds the distinction of being the first EMM solution to receive FedRAMP authorization, validating its security for federal agencies, and consistently ranks as a leader in analyst reports.
Score Rationale
The score is exceptionally high due to its FedRAMP authorization and long-standing recognition as a Leader in Gartner Magic Quadrants and G2 awards.
Supporting Evidence
IBM MaaS360 was awarded a 'Best IT Management Software Product' in the 2025 G2 Best Software Awards. Best IT Management Software Products: IBM MaaS360
— ibm.com
MaaS360 was the first Enterprise Mobility Management solution to receive FedRAMP Provisional Authorization to Operate. This marks the very first Enterprise Mobility Management solution to be granted this authorization.
— washingtonexec.com
IBM MaaS360 is recognized by industry analysts for its leadership in the MDM space, as noted in Gartner's Magic Quadrant for Unified Endpoint Management.
— gartner.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding interface design, ease of setup, and the quality of technical support.
What We Found
While setup is often described as straightforward, a significant number of users report the user interface is outdated and 'clunky,' and technical support response times can be slow.
Score Rationale
This category scores lower than others due to persistent, documented user complaints regarding an aging interface and frustrations with support responsiveness.
Supporting Evidence
Users have reported dissatisfaction with support hold times and the quality of Tier 1 assistance. Their support hold times are consistently over thirty minutes... Once I'm on the phone with someone they're constantly pointing fingers at Apple or the phone company.
— reddit.com
Users describe the interface as outdated and cumbersome, impacting efficiency. Users find the poor interface design of IBM MaaS360 outdated and cumbersome, impacting usability and efficiency.
— g2.com
Initial setup complexity is noted in user documentation, but comprehensive support resources are available.
— ibm.com
8.8
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, flexibility of plans, and overall value relative to features provided.
What We Found
IBM provides transparent, public pricing tiers ranging from $4.00 to $9.00 per device/month, allowing businesses to scale costs based on needed features like secure browsing or content management.
Score Rationale
The score is high because pricing is publicly available and tiered, although some users note it can become expensive compared to basic alternatives.
Supporting Evidence
A 30-day free trial is available for customers to test the full production environment. Customers can gain full production access to MaaS360, free for 30 days.
— g2.com
Pricing tiers are clearly defined: Essentials ($4.00), Deluxe ($5.00), Premier ($6.25), and Enterprise ($9.00) per client device. Essentials Per Client USD 4.00... Enterprise Per Client USD 9.00.
— trustradius.com
Pricing is customizable and requires enterprise quotes, which may limit visibility for smaller businesses.
— ibm.com
9.1
Category 5: AI & Analytics Capabilities
What We Looked For
We look for artificial intelligence integration that provides actionable insights, automation, and threat detection.
What We Found
The integration of IBM Watson (MaaS360 Advisor) provides unique cognitive insights, identifying risks and vulnerabilities while offering an AI chatbot for natural language queries.
Score Rationale
The score reflects the unique market position of having a dedicated AI engine (Watson) integrated directly into the UEM for predictive insights and threat management.
Supporting Evidence
The platform includes an AI-powered chatbot (MaaS360 Assistant) for voice and text queries. The new tool, MaaS306 Assistant, is a chatbot that works over both voice and text chat.
— solutionsreview.com
MaaS360 utilizes Watson AI to provide risk insights and identify threats. IBM MaaS360® has built-in Watson AI capabilities to help you make faster, more informed endpoint security and management decisions.
— ibm.com
IBM MaaS360 integrates with various enterprise systems, as listed in the IBM PartnerWorld directory.
— ibm.com
9.5
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine security certifications, encryption standards, and compliance capabilities for regulated industries.
What We Found
MaaS360 excels with FedRAMP, FISMA, and FIPS 140-2 compliance, offering a secure container for BYOD that separates work data from personal data without compromising privacy.
Score Rationale
This is the product's strongest area, achieving a near-perfect score due to its rare FedRAMP status and robust containerization technology suitable for government use.
Supporting Evidence
MaaS360 Productivity and Content Suites provide FIPS 140-2 compliant, AES-256 encryption. IBM MaaS360 Productivity Suite and IBM MaaS360 Content Suite provide FIPS 140-2 compliant, AES-256 encryption for iOS, Android and Windows Phone devices.
— rhmtelecom.com
The platform is FedRAMP compliant and authorized for use across federal agencies. MaaS360 from IBM is now a FedRAMP compliant cloud service able to be authorized for use across all federal agencies
— telecomtv.com
SOC 2 compliance is outlined in IBM's published compliance documentation, ensuring robust data protection.
— ibm.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report challenges with Android enrollment and delays in feature parity for new OS updates.
Impact: This issue caused a significant reduction in the score.
FileWave is a comprehensive Mobile Device Management (MDM) solution specific to SaaS companies. It facilitates the management and support of Apple, Android, Windows, and Chrome devices from anywhere in the world, catering to the needs of SaaS businesses with remote workforce and multiple device platforms.
FileWave is a comprehensive Mobile Device Management (MDM) solution specific to SaaS companies. It facilitates the management and support of Apple, Android, Windows, and Chrome devices from anywhere in the world, catering to the needs of SaaS businesses with remote workforce and multiple device platforms.
CROSS-PLATFORM KING
Best for teams that are
K-12 schools and higher education managing diverse fleets (iPad, Chromebooks).
IT teams needing unified endpoint management including imaging and deployment.
Skip if
Small businesses with limited IT expertise due to a steeper learning curve.
Organizations looking for a lightweight, mobile-only management tool.
Expert Take
Our analysis shows FileWave distinguishes itself with patented Fileset technology that enables file-level granular control and self-healing capabilities, ensuring configurations remain intact even if altered by users. Research indicates it is a robust choice for mixed-OS environments, offering a 'Community Edition' that is free for up to 15 devices, making it uniquely accessible for small teams and labs compared to enterprise-only competitors.
Pros
Patented self-healing Fileset technology
Free Community Edition (15 devices)
Unified multi-platform management
ISO 27001 Certified
Integrated TeamViewer remote support
Cons
Interface described as clunky
History of critical vulnerabilities (2022)
Steep learning curve for advanced features
Occasional agent reliability issues
Friction between web and native consoles
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Mobile Device Management (MDM) Software for SaaS Companies. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of device support, granularity of control, and unique management features like imaging or remote desktop.
What We Found
FileWave offers a unified console for macOS, Windows, iOS, Android, and ChromeOS, featuring unique 'Fileset' technology for file-level control and self-healing capabilities.
Score Rationale
The score is high due to the patented Fileset technology and broad OS support, though some advanced features have a steep learning curve.
Supporting Evidence
Includes integrated remote device control through TeamViewer for troubleshooting. FileWave includes integrated remote device control through TeamViewer, allowing administrators to launch secure, encrypted remote desktop sessions
— filewave.com
Supports management of macOS, Windows, iOS, iPadOS, tvOS, Android, and ChromeOS from a single interface. FileWave delivers a unified endpoint management (UEM) solution designed to manage devices across all major operating systems
— filewave.com
FileWave's patented Fileset technology provides the ability to distribute applications, content, and management settings at the file level... [and] automatically repair itself if the end user deletes a portion. FileWave's patented Fileset technology provides the ability to distribute applications, content, and management settings at the file level... Self-healing functionality allows a Fileset to automatically repair itself
— kb.filewave.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry certifications, years in operation, and recognition from independent review platforms.
What We Found
FileWave has over 30 years of experience, holds ISO 27001 certification, and was named a 2025 Data Quadrant Champion by SoftwareReviews.
Score Rationale
The score reflects strong longevity (founded 1992), recent major industry awards, and verified security certifications.
Supporting Evidence
The company has been operating for over 30 years. Trusted Multi-Platform Endpoint Management for 30+ years.
— filewave.com
Recognized as a 2025 Data Quadrant Champion in Enterprise Mobile Management by SoftwareReviews. SoftwareReviews names Microsoft Intune, Jamf Pro, FileWave Mobile Device Management, and Cisco Meraki as Enterprise Mobile Management Data Quadrant Award Winners.
— softwarereviews.com
FileWave achieved ISO 27001 certification in July 2024, validating its information security management systems. FileWave... proudly announces that it has achieved the ISO 27001 certification, a globally recognized standard for information security management systems
— filewave.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of navigation, and the quality of technical support resources.
What We Found
While support is highly rated, users frequently describe the interface as 'clunky' and note friction during the transition from native to web consoles.
Score Rationale
The score is impacted by documented user complaints regarding interface complexity and legacy design, despite high marks for support personnel.
Supporting Evidence
Users appreciate the support team but note that the learning curve can be steep. The support and leadership are also the reason our company chose FileWave... One drawback I've encountered... is the learning curve associated with configuring advanced settings
— g2.com
SoftwareReviews data shows a high 'Likeliness to Recommend' score of 88 and 'Plan to Renew' at 100%. 88 Likeliness to Recommend... 100 Plan to Renew
— softwarereviews.com
Users on Reddit describe the interface as 'clunky' and note issues with the cloud version. The entire interface is clunky... We had filewave for apple and windows devices but it ran clunky for us
— reddit.com
9.1
Category 4: Value, Pricing & Transparency
What We Looked For
We look for publicly available pricing, free tier options, and clear licensing terms.
What We Found
FileWave offers exceptional transparency with published starting prices ($15/device/year) and a free 'Community Edition' for up to 15 devices.
Score Rationale
This category scores very high due to the rare combination of a permanently free tier for small users and clearly published enterprise pricing.
Supporting Evidence
A full-featured 30-day free trial is available with unlimited devices. Full-featured 30-day trial; Unlimited devices during trial
— filewave.com
Pricing is publicly listed starting at $15 per device. FileWave's pricing scales with your device count... Starting from $15 / per Device.
— filewave.com
FileWave offers a 'Community Edition' that is forever free for up to 15 devices. Community Edition... Forever free. Manage up to 15 computers, 15 tablets, and 15 Chrome Devices.
— filewave.com
8.8
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine security certifications, vulnerability history, and built-in protection features like encryption and remote wipe.
What We Found
The product is ISO 27001 certified and includes robust remote wipe/lock features, though it faced critical vulnerabilities in 2022 which were patched.
Score Rationale
The score is anchored by the ISO 27001 certification, but slightly reduced due to the severity of past CVEs which required urgent patching.
Supporting Evidence
Features include granular policy enforcement and audit-ready reporting. Define and enforce specific device-level policies... Use built-in tools to track configuration compliance
— filewave.com
Critical vulnerabilities (CVE-2022-34907 and CVE-2022-34906) were discovered in 2022 allowing authentication bypass, but were patched. Team82 has uncovered and disclosed two critical vulnerabilities... in FileWave's mobile device management (MDM) system... FileWave has addressed these vulnerabilities in a recent update
— claroty.com
FileWave is ISO/IEC 27001 Certified. ISO/IEC 27001 Certification. FileWave operates under internationally recognized standards for information security management.
— filewave.com
9.0
Category 6: Deployment & Patch Management
What We Looked For
We evaluate the efficiency of software distribution, patch automation, and self-healing capabilities.
What We Found
FileWave excels here with 'Fileset' technology that supports self-healing applications and efficient delta updates across multiple platforms.
Score Rationale
The score is high because the self-healing Fileset capability is a market differentiator that reduces maintenance overhead for IT admins.
Supporting Evidence
Fileset Magic allows capturing customized software installations at the file level. Fileset Magic allows you to capture a customized software installation at the file-level and deploy it with Self-Healing enabled
— kb.filewave.com
Supports automated OS and third-party application updates across macOS, Windows, iOS, and Android. FileWave's Patch & Upgrade Management... supports automated OS and software updates across macOS, iOS, iPadOS, Windows, and more
— filewave.com
Fileset technology allows for self-healing, automatically repairing files if they are deleted or altered. Self-healing functionality allows a Fileset to automatically repair itself if the end user deletes a portion of the payload.
— kb.filewave.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some administrators report reliability issues with client agents failing to check in or update, requiring manual re-installation.
Impact: This issue caused a significant reduction in the score.
Users consistently report the interface can be 'clunky' and note friction/bugs when transitioning between the legacy native console and the newer web admin.
Impact: This issue caused a significant reduction in the score.
Critical authentication bypass vulnerabilities (CVE-2022-34907, CVE-2022-34906) were identified in 2022, allowing full system compromise. While patched, this indicates a significant historical risk.
Impact: This issue resulted in a major score reduction.
The evaluation of Mobile Device Management (MDM) software for SaaS companies is grounded in a comprehensive analysis of critical factors, including product specifications, feature sets, customer reviews, and overall ratings. Key considerations for this category include security features, ease of deployment, compatibility with various operating systems, and scalability, as these aspects directly impact the functionality and effectiveness of MDM solutions in a cloud-based environment. The research methodology focuses on comparing product specifications against industry standards, analyzing customer feedback to gauge user satisfaction, and reviewing ratings to determine market perception. Additionally, the value offered by each solution was assessed by evaluating the price-to-value ratio, ensuring that the selected products deliver optimal performance for their cost.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of industry standards and user feedback.
Rankings based on an extensive review of features, customer ratings, and expert opinions in the MDM software space.
Selection criteria focus on critical aspects such as security features, scalability, and ease of use for SaaS companies.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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Score Breakdown
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Deep Research
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