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Configuration Management Database (CMDB) Tools

Top-Rated Configuration Management Database (CMDB) Tools in 2025: Best 10

Albert Richer
Curated by :
Albert Richer
Updated Nov 18, 2025

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Configuration Management Database (CMDB) Tools
Albert Richer

Configuration management database tools help IT teams map and manage all configuration items across the organization, including servers, applications, network devices, cloud resources, user accounts, and dependencies. Instead of relying on outdated spreadsheets or tribal knowledge to understand how systems connect, a CMDB provides a structured source of truth that supports troubleshooting, impact analysis, and change management. Strong CMDB platforms automatically discover assets, track relationships, and update configuration details as environments evolve. This category highlights tools that improve operational stability, reduce risk, and support IT service management processes such as incident response and root cause analysis. Configuration management database tools help IT teams map and manage all configuration items across the organization, including servers, applications, network devices, cloud resources, user accounts, and dependencies.

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Expert Score Breakdown

0.0 / 10
Excellent
1
Expert Score
9.9 / 10
570
117
SEAMLESS INTEGRATION
REAL-TIME INSIGHTS
Selected From Venture Capital Firms
1
Device42 CMDB Solution
9.9

Device42 CMDB Solution

Device42 CMDB Solution
Enterprise pricing available
View Website
SEAMLESS INTEGRATION
REAL-TIME INSIGHTS

Why We Love It

Device42 CMDB Solution stands out for its robust integration capabilities and advanced IT asset tracking, which are crucial for Venture Capital Firms. It provides real-time data visualization that allows firms to have a comprehensive overview of their IT assets, aiding efficient decision-making. The audit trail functionality ensures transparency and accountability, while its scalability makes it suitable for VC firms of all sizes.

Pros

  • Robust integration capabilities
  • Advanced IT asset tracking
  • Real-time data visualization
  • Audit trail functionality
  • Scalable solution

Cons

  • May require technical expertise to operate
  • No free plan available

Enterprise pricing available

Device42 is a powerful Configuration Management Database (CMDB) solution, tailored to meet the needs of Venture Capital Firms. It offers seamless integration with JIRA, Servicenow, and Zendesk through REST APIs, providing a comprehensive oversight of IT assets and facilitating efficient decision-making.

Pros

  • Robust integration capabilities
  • Advanced IT asset tracking
  • Real-time data visualization
  • Audit trail functionality
  • Scalable solution

Cons

  • May require technical expertise to operate
  • No free plan available
SEAMLESS INTEGRATION
REAL-TIME INSIGHTS

Why We Love It

Device42 CMDB Solution stands out for its robust integration capabilities and advanced IT asset tracking, which are crucial for Venture Capital Firms. It provides real-time data visualization that allows firms to have a comprehensive overview of their IT assets, aiding efficient decision-making. The audit trail functionality ensures transparency and accountability, while its scalability makes it suitable for VC firms of all sizes.

Pros

  • Robust integration capabilities
  • Advanced IT asset tracking
  • Real-time data visualization
  • Audit trail functionality
  • Scalable solution

Cons

  • May require technical expertise to operate
  • No free plan available

Why We Love It

Device42 CMDB Solution stands out for its robust integration capabilities and advanced IT asset tracking, which are crucial for Venture Capital Firms. It provides real-time data visualization that allows firms to have a comprehensive overview of their IT assets, aiding efficient decision-making. The audit trail functionality ensures transparency and accountability, while its scalability makes it suitable for VC firms of all sizes.

Enterprise pricing available

Device42 is a powerful Configuration Management Database (CMDB) solution, tailored to meet the needs of Venture Capital Firms. It offers seamless integration with JIRA, Servicenow, and Zendesk through REST APIs, providing a comprehensive oversight of IT assets and facilitating efficient decision-making.

2
Expert Score
9.7 / 10
741
153
DECISION ENHANCER
ASSET DEPENDENCY GURU
Selected From Roofing Companies
2
SolarWinds CMDB Software
9.7

SolarWinds CMDB Software

SolarWinds CMDB Software
Enterprise pricing available
View Website
DECISION ENHANCER
ASSET DEPENDENCY GURU

Why We Love It

SolarWinds CMDB Software isn't specifically designed for the roofing industry, but its functionalities can be highly beneficial. Roofing companies often have a range of hardware and software assets to manage. Properly tracking these assets, their configurations, and their interdependencies can help prevent unforeseen IT issues, reduce downtime, and optimize operations. The ability to visualize and understand the IT infrastructure can help these companies make more informed business decisions.

Pros

  • Efficient IT asset management
  • Detailed asset dependencies tracking
  • Reduced downtime
  • Improved productivity
  • Enhanced decision-making

Cons

  • May require technical expertise
  • No specific features for roofing industry
  • Higher price point

Enterprise pricing available

SolarWinds CMDB Software is a powerful tool designed to help roofing companies manage and track their IT assets and dependencies effectively. By providing a centralized platform for tracking configuration items (CI), it assists businesses in the roofing industry to reduce downtime, improve productivity, and enhance decision-making capabilities.

Pros

  • Efficient IT asset management
  • Detailed asset dependencies tracking
  • Reduced downtime
  • Improved productivity
  • Enhanced decision-making

Cons

  • May require technical expertise
  • No specific features for roofing industry
  • Higher price point
DECISION ENHANCER
ASSET DEPENDENCY GURU

Why We Love It

SolarWinds CMDB Software isn't specifically designed for the roofing industry, but its functionalities can be highly beneficial. Roofing companies often have a range of hardware and software assets to manage. Properly tracking these assets, their configurations, and their interdependencies can help prevent unforeseen IT issues, reduce downtime, and optimize operations. The ability to visualize and understand the IT infrastructure can help these companies make more informed business decisions.

Pros

  • Efficient IT asset management
  • Detailed asset dependencies tracking
  • Reduced downtime
  • Improved productivity
  • Enhanced decision-making

Cons

  • May require technical expertise
  • No specific features for roofing industry
  • Higher price point

Why We Love It

SolarWinds CMDB Software isn't specifically designed for the roofing industry, but its functionalities can be highly beneficial. Roofing companies often have a range of hardware and software assets to manage. Properly tracking these assets, their configurations, and their interdependencies can help prevent unforeseen IT issues, reduce downtime, and optimize operations. The ability to visualize and understand the IT infrastructure can help these companies make more informed business decisions.

Enterprise pricing available

SolarWinds CMDB Software is a powerful tool designed to help roofing companies manage and track their IT assets and dependencies effectively. By providing a centralized platform for tracking configuration items (CI), it assists businesses in the roofing industry to reduce downtime, improve productivity, and enhance decision-making capabilities.

3
Expert Score
9.6 / 10
701
115
REAL-TIME TRACKING
ASSET MASTER
Selected From Recruitment Agencies
3
Atlassian CMDB
9.6

Atlassian CMDB

Atlassian CMDB
Enterprise pricing available
View Website
REAL-TIME TRACKING
ASSET MASTER

Why We Love It

Atlassian's CMDB is incredibly valuable for recruitment agencies. Its ability to manage and track all IT assets in real-time allows for efficient and streamlined processes, which are crucial in the fast-paced recruitment industry. It also integrates seamlessly with other Atlassian tools, providing a unified platform for all IT operations. This means less time wrangling technology and more time focusing on people - the heart of any recruitment agency.

Pros

  • Comprehensive IT asset management
  • Seamless integration with other tools
  • Real-time updates and tracking

Cons

  • Requires technical knowledge
  • May be over-complex for smaller agencies

Enterprise pricing available

Atlassian's CMDB is a unique and comprehensive tool for recruitment agencies, storing information on the configuration of items like hardware, software, systems, facilities, and even personnel. It streamlines IT operations, ensuring seamless recruitment processes by providing a unified view of all IT assets and their relationships.

Pros

  • Comprehensive IT asset management
  • Seamless integration with other tools
  • Real-time updates and tracking

Cons

  • Requires technical knowledge
  • May be over-complex for smaller agencies
REAL-TIME TRACKING
ASSET MASTER

Why We Love It

Atlassian's CMDB is incredibly valuable for recruitment agencies. Its ability to manage and track all IT assets in real-time allows for efficient and streamlined processes, which are crucial in the fast-paced recruitment industry. It also integrates seamlessly with other Atlassian tools, providing a unified platform for all IT operations. This means less time wrangling technology and more time focusing on people - the heart of any recruitment agency.

Pros

  • Comprehensive IT asset management
  • Seamless integration with other tools
  • Real-time updates and tracking

Cons

  • Requires technical knowledge
  • May be over-complex for smaller agencies

Why We Love It

Atlassian's CMDB is incredibly valuable for recruitment agencies. Its ability to manage and track all IT assets in real-time allows for efficient and streamlined processes, which are crucial in the fast-paced recruitment industry. It also integrates seamlessly with other Atlassian tools, providing a unified platform for all IT operations. This means less time wrangling technology and more time focusing on people - the heart of any recruitment agency.

Enterprise pricing available

Atlassian's CMDB is a unique and comprehensive tool for recruitment agencies, storing information on the configuration of items like hardware, software, systems, facilities, and even personnel. It streamlines IT operations, ensuring seamless recruitment processes by providing a unified view of all IT assets and their relationships.

4
Expert Score
9.4 / 10
411
123
Selected From Photography Studios
4
ManageEngine CMDB
9.4

ManageEngine CMDB

ManageEngine CMDB
Free trial available, Contact for pricing information
View Website

Why We Love It

ManageEngine CMDB is a fantastic tool for photography studios, providing an efficient way to manage and track expensive and delicate equipment. By having a clear overview of all IT-related assets, studios can ensure seamless operation and maintenance of their tools. This SaaS solution's ability to identify and manage interdependencies between systems is invaluable, especially in a high-tech photography environment where multiple systems often need to work in sync.

Pros

  • Centralized IT asset management
  • Efficient tracking of photography equipment
  • Clear overview of interconnected systems
  • Vendor support

Cons

  • May be complex for non-IT personnel
  • Enterprise pricing not transparent

Free trial available, Contact for pricing information

Ideal for photography studios, ManageEngine's Configuration Management Database (CMDB) centralizes and streamlines the management of crucial IT entities. This tool aids in tracking and managing studio assets, ensuring smooth operation of sophisticated photography and editing equipment, and offering a clear overview of interconnected IT systems.

Pros

  • Centralized IT asset management
  • Efficient tracking of photography equipment
  • Clear overview of interconnected systems
  • Vendor support

Cons

  • May be complex for non-IT personnel
  • Enterprise pricing not transparent

Why We Love It

ManageEngine CMDB is a fantastic tool for photography studios, providing an efficient way to manage and track expensive and delicate equipment. By having a clear overview of all IT-related assets, studios can ensure seamless operation and maintenance of their tools. This SaaS solution's ability to identify and manage interdependencies between systems is invaluable, especially in a high-tech photography environment where multiple systems often need to work in sync.

Pros

  • Centralized IT asset management
  • Efficient tracking of photography equipment
  • Clear overview of interconnected systems
  • Vendor support

Cons

  • May be complex for non-IT personnel
  • Enterprise pricing not transparent

Why We Love It

ManageEngine CMDB is a fantastic tool for photography studios, providing an efficient way to manage and track expensive and delicate equipment. By having a clear overview of all IT-related assets, studios can ensure seamless operation and maintenance of their tools. This SaaS solution's ability to identify and manage interdependencies between systems is invaluable, especially in a high-tech photography environment where multiple systems often need to work in sync.

Free trial available, Contact for pricing information

Ideal for photography studios, ManageEngine's Configuration Management Database (CMDB) centralizes and streamlines the management of crucial IT entities. This tool aids in tracking and managing studio assets, ensuring smooth operation of sophisticated photography and editing equipment, and offering a clear overview of interconnected IT systems.

5
Expert Score
9.3 / 10
735
125
EFFICIENCY BOOSTER
Selected From Recruitment Agencies
5
Atera CMDB Solution
9.3

Atera CMDB Solution

Atera CMDB Solution
Enterprise pricing available
View Website
EFFICIENCY BOOSTER

Why We Love It

Atera's CMDB solution is a game-changer for recruitment agencies. It addresses the industry-specific need for robust IT asset management, vital in an industry where data security and efficiency are paramount. Its all-in-one platform simplifies configuration management, saving time and resources and enhancing productivity. The recruitment industry, characterized by fast-paced, high-volume data management, benefits immensely from this streamlined, effective system.

Pros

  • Enhanced IT asset visibility
  • Improved configuration management
  • Efficiency booster
  • Tailored for recruitment agencies
  • All-in-one platform

Cons

  • May require technical understanding
  • Learning curve for non-IT professionals
  • Customization limitations

Enterprise pricing available

Atera's Configuration Management Database (CMDB) is specifically tailored for recruitment agencies. It enhances IT asset visibility and efficiency, a critical feature for agencies dealing with a high volume of candidates and client data. The all-in-one platform simplifies configuration management, enabling seamless tracking of IT assets, reducing downtime, and maximizing productivity.

Pros

  • Enhanced IT asset visibility
  • Improved configuration management
  • Efficiency booster
  • Tailored for recruitment agencies
  • All-in-one platform

Cons

  • May require technical understanding
  • Learning curve for non-IT professionals
  • Customization limitations
EFFICIENCY BOOSTER

Why We Love It

Atera's CMDB solution is a game-changer for recruitment agencies. It addresses the industry-specific need for robust IT asset management, vital in an industry where data security and efficiency are paramount. Its all-in-one platform simplifies configuration management, saving time and resources and enhancing productivity. The recruitment industry, characterized by fast-paced, high-volume data management, benefits immensely from this streamlined, effective system.

Pros

  • Enhanced IT asset visibility
  • Improved configuration management
  • Efficiency booster
  • Tailored for recruitment agencies
  • All-in-one platform

Cons

  • May require technical understanding
  • Learning curve for non-IT professionals
  • Customization limitations

Why We Love It

Atera's CMDB solution is a game-changer for recruitment agencies. It addresses the industry-specific need for robust IT asset management, vital in an industry where data security and efficiency are paramount. Its all-in-one platform simplifies configuration management, saving time and resources and enhancing productivity. The recruitment industry, characterized by fast-paced, high-volume data management, benefits immensely from this streamlined, effective system.

Enterprise pricing available

Atera's Configuration Management Database (CMDB) is specifically tailored for recruitment agencies. It enhances IT asset visibility and efficiency, a critical feature for agencies dealing with a high volume of candidates and client data. The all-in-one platform simplifies configuration management, enabling seamless tracking of IT assets, reducing downtime, and maximizing productivity.

6
Expert Score
9.1 / 10
535
129
CUSTOMIZABLE POWER
STRATEGIC INVESTMENT AID
Selected From Venture Capital Firms
6
FNT CMDB Solution
9.1

FNT CMDB Solution

FNT CMDB Solution
Enterprise pricing available
View Website
CUSTOMIZABLE POWER
STRATEGIC INVESTMENT AID

Why We Love It

FNT’s CMDB solution is a game-changer for Venture Capital firms. The ability to have a detailed and centralized view of a company's IT landscape allows for more accurate assessment of a company's technological capabilities and needs. This can significantly influence investment decisions, making it a highly strategic tool. Despite its complexity, its value in making informed decisions is undeniable.

Pros

  • Comprehensive IT landscape view
  • Effective Configuration Item management
  • Strategic tool for investment decisions
  • Highly scalable

Cons

  • Could be complex for beginners
  • Enterprise pricing might not fit all budgets

Enterprise pricing available

FNT's Configuration Management Database (CMDB) is a premium choice for Venture Capital Firms, providing a centralized repository for all Configuration Item (CI) information. This tool helps in managing IT landscapes, aiding investment decisions by offering a detailed view of a portfolio company's IT infrastructure.

Pros

  • Comprehensive IT landscape view
  • Effective Configuration Item management
  • Strategic tool for investment decisions
  • Highly scalable

Cons

  • Could be complex for beginners
  • Enterprise pricing might not fit all budgets
CUSTOMIZABLE POWER
STRATEGIC INVESTMENT AID

Why We Love It

FNT’s CMDB solution is a game-changer for Venture Capital firms. The ability to have a detailed and centralized view of a company's IT landscape allows for more accurate assessment of a company's technological capabilities and needs. This can significantly influence investment decisions, making it a highly strategic tool. Despite its complexity, its value in making informed decisions is undeniable.

Pros

  • Comprehensive IT landscape view
  • Effective Configuration Item management
  • Strategic tool for investment decisions
  • Highly scalable

Cons

  • Could be complex for beginners
  • Enterprise pricing might not fit all budgets

Why We Love It

FNT’s CMDB solution is a game-changer for Venture Capital firms. The ability to have a detailed and centralized view of a company's IT landscape allows for more accurate assessment of a company's technological capabilities and needs. This can significantly influence investment decisions, making it a highly strategic tool. Despite its complexity, its value in making informed decisions is undeniable.

Enterprise pricing available

FNT's Configuration Management Database (CMDB) is a premium choice for Venture Capital Firms, providing a centralized repository for all Configuration Item (CI) information. This tool helps in managing IT landscapes, aiding investment decisions by offering a detailed view of a portfolio company's IT infrastructure.

7
Expert Score
9.0 / 10
498
86
PROJECT MANAGEMENT ACE
Selected From Roofing Companies
7
JobNimbus Roofing Software
9.0

JobNimbus Roofing Software

JobNimbus Roofing Software
Pricing starts at $25/user/month, with enterprise options available
View Website
PROJECT MANAGEMENT ACE

Why We Love It

JobNimbus stands out for its industry-specific focus on roofing companies. Its robust feature set, including lead organization, project management, and billing, directly addresses the challenges that roofing professionals face daily. The mobile app allows for real-time updates from the field, improving communication and efficiency. Plus, the ability to customize workflows and processes ensures it fits seamlessly into any roofing business.

Pros

  • Comprehensive feature set
  • Mobile app for on-the-go access
  • Customizable workflows and processes
  • Integrations with popular roofing tools

Cons

  • Requires training to maximize use
  • May be too feature-rich for small businesses
  • Limited offline functionality

Pricing starts at $25/user/month, with enterprise options available

JobNimbus is a comprehensive roofing software solution designed with the unique needs of roofing professionals in mind. It streamlines lead organization, sales, project management, mobile access, and billing, ultimately improving operational efficiency and customer satisfaction.

Pros

  • Comprehensive feature set
  • Mobile app for on-the-go access
  • Customizable workflows and processes
  • Integrations with popular roofing tools

Cons

  • Requires training to maximize use
  • May be too feature-rich for small businesses
  • Limited offline functionality
PROJECT MANAGEMENT ACE

Why We Love It

JobNimbus stands out for its industry-specific focus on roofing companies. Its robust feature set, including lead organization, project management, and billing, directly addresses the challenges that roofing professionals face daily. The mobile app allows for real-time updates from the field, improving communication and efficiency. Plus, the ability to customize workflows and processes ensures it fits seamlessly into any roofing business.

Pros

  • Comprehensive feature set
  • Mobile app for on-the-go access
  • Customizable workflows and processes
  • Integrations with popular roofing tools

Cons

  • Requires training to maximize use
  • May be too feature-rich for small businesses
  • Limited offline functionality

Why We Love It

JobNimbus stands out for its industry-specific focus on roofing companies. Its robust feature set, including lead organization, project management, and billing, directly addresses the challenges that roofing professionals face daily. The mobile app allows for real-time updates from the field, improving communication and efficiency. Plus, the ability to customize workflows and processes ensures it fits seamlessly into any roofing business.

Pricing starts at $25/user/month, with enterprise options available

JobNimbus is a comprehensive roofing software solution designed with the unique needs of roofing professionals in mind. It streamlines lead organization, sales, project management, mobile access, and billing, ultimately improving operational efficiency and customer satisfaction.

8
Expert Score
8.8 / 10
620
103
TIME-SAVING FEATURES
ROBUST INTEGRATION
Selected From Contractors
8
Matrix42 CMDB
8.8

Matrix42 CMDB

Matrix42 CMDB
Enterprise pricing available on request
View Website
TIME-SAVING FEATURES
ROBUST INTEGRATION

Why We Love It

Matrix42 CMDB stands out in the industry for its comprehensive IT, Networking & System Administration Tools. It's specifically designed to help contractors manage their IT environment efficiently. The software provides a detailed view of all Configuration Items (CIs) and their relationships, making it easier to track and manage assets. It’s intuitive, scalable, and offers detailed reporting – all the ingredients for effective configuration management.

Pros

  • Centralized CI information
  • Intuitive interface
  • Detailed reporting
  • Seamless IT management
  • Scalable solution

Cons

  • Limited customization options
  • Requires technical proficiency
  • Pricing information not transparent

Enterprise pricing available on request

Matrix42 Configuration Management Database (CMDB) is a robust SaaS solution specifically designed for contractors. It provides a centralized repository for storing and managing detailed information about Configuration Items (CIs) and their relationships, enabling contractors to effectively manage their IT environment and ensure seamless operations.

Pros

  • Centralized CI information
  • Intuitive interface
  • Detailed reporting
  • Seamless IT management
  • Scalable solution

Cons

  • Limited customization options
  • Requires technical proficiency
  • Pricing information not transparent
TIME-SAVING FEATURES
ROBUST INTEGRATION

Why We Love It

Matrix42 CMDB stands out in the industry for its comprehensive IT, Networking & System Administration Tools. It's specifically designed to help contractors manage their IT environment efficiently. The software provides a detailed view of all Configuration Items (CIs) and their relationships, making it easier to track and manage assets. It’s intuitive, scalable, and offers detailed reporting – all the ingredients for effective configuration management.

Pros

  • Centralized CI information
  • Intuitive interface
  • Detailed reporting
  • Seamless IT management
  • Scalable solution

Cons

  • Limited customization options
  • Requires technical proficiency
  • Pricing information not transparent

Why We Love It

Matrix42 CMDB stands out in the industry for its comprehensive IT, Networking & System Administration Tools. It's specifically designed to help contractors manage their IT environment efficiently. The software provides a detailed view of all Configuration Items (CIs) and their relationships, making it easier to track and manage assets. It’s intuitive, scalable, and offers detailed reporting – all the ingredients for effective configuration management.

Enterprise pricing available on request

Matrix42 Configuration Management Database (CMDB) is a robust SaaS solution specifically designed for contractors. It provides a centralized repository for storing and managing detailed information about Configuration Items (CIs) and their relationships, enabling contractors to effectively manage their IT environment and ensure seamless operations.

9
Expert Score
8.7 / 10
640
85
CUSTOMIZABLE
PROJECT MANAGEMENT PRO
Selected From Plumbers
9
Raken Plumbing Contractor Software
8.7

Raken Plumbing Contractor Software

Raken Plumbing Contractor Software
Free trial available, Enterprise pricing available
View Website
CUSTOMIZABLE
PROJECT MANAGEMENT PRO

Why We Love It

Raken's plumbing contractor software stands out because it is specifically designed for the unique needs of commercial plumbers. It not only helps with managing projects and resources but also streamlines payroll - a feature often overlooked by similar software. The real-time tracking of labor hours and materials used keeps the projects within budget and on schedule. It's user-friendly and requires minimal training, making it a big hit among industry professionals.

Pros

  • Real-time tracking of resources
  • Project management features
  • Payroll streamlining
  • Easy to use interface
  • Industry-specific solution

Cons

  • Price may be high for small businesses
  • Limited customization
  • Dependent on internet connectivity

Free trial available, Enterprise pricing available

Raken's plumbing contractor software is a specialized tool that caters to commercial plumbers, enabling them to manage projects, track resources, and streamline payroll. It addresses industry-specific needs, such as tracking labor hours, materials used, and project progress in real-time, ultimately improving overall project efficiency.

Pros

  • Real-time tracking of resources
  • Project management features
  • Payroll streamlining
  • Easy to use interface
  • Industry-specific solution

Cons

  • Price may be high for small businesses
  • Limited customization
  • Dependent on internet connectivity
CUSTOMIZABLE
PROJECT MANAGEMENT PRO

Why We Love It

Raken's plumbing contractor software stands out because it is specifically designed for the unique needs of commercial plumbers. It not only helps with managing projects and resources but also streamlines payroll - a feature often overlooked by similar software. The real-time tracking of labor hours and materials used keeps the projects within budget and on schedule. It's user-friendly and requires minimal training, making it a big hit among industry professionals.

Pros

  • Real-time tracking of resources
  • Project management features
  • Payroll streamlining
  • Easy to use interface
  • Industry-specific solution

Cons

  • Price may be high for small businesses
  • Limited customization
  • Dependent on internet connectivity

Why We Love It

Raken's plumbing contractor software stands out because it is specifically designed for the unique needs of commercial plumbers. It not only helps with managing projects and resources but also streamlines payroll - a feature often overlooked by similar software. The real-time tracking of labor hours and materials used keeps the projects within budget and on schedule. It's user-friendly and requires minimal training, making it a big hit among industry professionals.

Free trial available, Enterprise pricing available

Raken's plumbing contractor software is a specialized tool that caters to commercial plumbers, enabling them to manage projects, track resources, and streamline payroll. It addresses industry-specific needs, such as tracking labor hours, materials used, and project progress in real-time, ultimately improving overall project efficiency.

10
Expert Score
10.0 / 10
519
71
Selected From Contractors
10
ServiceNow CMDB
10.0

ServiceNow CMDB

ServiceNow CMDB
Custom pricing available upon request
View Website

Why We Love It

ServiceNow's CMDB is a game-changer for contractors as it provides a centralized, organized view of their IT environment. This tool is crucial in an industry where efficient IT operations can mean the difference between project success and failure. It provides clear visibility into the relationships between hardware, software, and networks, thus enabling contractors to make more informed decisions, manage risks better, and ultimately deliver higher quality projects.

Pros

  • Centralized IT data management
  • Detailed visibility into IT environment
  • Facilitates better decision-making
  • Streamlined project management

Cons

  • May require technical expertise to utilize fully
  • Cost might be high for small contractors

Custom pricing available upon request

ServiceNow's CMDB is a powerful tool specifically tailored for contractors who require a comprehensive overview of their IT environment. It centralizes data, streamlining hardware, software, and network management, which is crucial in the contracting industry where projects often involve multiple stakeholders and complex IT infrastructures.

Pros

  • Centralized IT data management
  • Detailed visibility into IT environment
  • Facilitates better decision-making
  • Streamlined project management

Cons

  • May require technical expertise to utilize fully
  • Cost might be high for small contractors

Why We Love It

ServiceNow's CMDB is a game-changer for contractors as it provides a centralized, organized view of their IT environment. This tool is crucial in an industry where efficient IT operations can mean the difference between project success and failure. It provides clear visibility into the relationships between hardware, software, and networks, thus enabling contractors to make more informed decisions, manage risks better, and ultimately deliver higher quality projects.

Pros

  • Centralized IT data management
  • Detailed visibility into IT environment
  • Facilitates better decision-making
  • Streamlined project management

Cons

  • May require technical expertise to utilize fully
  • Cost might be high for small contractors

Why We Love It

ServiceNow's CMDB is a game-changer for contractors as it provides a centralized, organized view of their IT environment. This tool is crucial in an industry where efficient IT operations can mean the difference between project success and failure. It provides clear visibility into the relationships between hardware, software, and networks, thus enabling contractors to make more informed decisions, manage risks better, and ultimately deliver higher quality projects.

Custom pricing available upon request

ServiceNow's CMDB is a powerful tool specifically tailored for contractors who require a comprehensive overview of their IT environment. It centralizes data, streamlining hardware, software, and network management, which is crucial in the contracting industry where projects often involve multiple stakeholders and complex IT infrastructures.

Product Comparison

Product Integrates With Zapier Supports SSO Has Public API Has Free Plan Popular Integrations Live Chat Support SOC 2 or ISO Certified Has Free Trial Starting Price Has Mobile App
1Freshworks CMDB
 Yes Yes Yes No Slack, Salesforce, Google Workspace Yes SOC 2 Yes - 21 days Enterprise pricing available Yes
2Raken Plumbing Contractor Software
 No No No No Procore, Dropbox, OneDrive Yes Not specified Yes - 15 days Contact for pricing Yes
3Alloy Software CMDB
 No Yes Yes No Microsoft 365, Google Workspace, Slack Email/Ticket only Not specified Contact for trial Contact for pricing No
4Pathways CMDB for Roofing
 No Enterprise plans only Enterprise API only No Custom integrations only Email/Ticket only Not specified Contact for trial Contact for pricing No
5Ivanti CMDB
 No Yes Yes No Microsoft 365, Salesforce, ServiceNow Yes SOC 2 Contact for trial Contact for pricing No
6Ivanti CMDB
 No Yes Yes No Microsoft Teams, Salesforce, ServiceNow Email/Ticket only Not specified Contact for trial Enterprise pricing available No
7SmartCMDB
 No Enterprise plans only Yes No SAP, Microsoft 365, Oracle Email/Ticket only Not specified Contact for trial Custom pricing No
8AppViewX CMDB
 No Enterprise plans only Yes No Custom integrations only Email/Ticket only Not specified Contact for trial Contact for pricing No
9Matrix42 CMDB
 No Enterprise plans only Yes No Microsoft 365, SAP, VMware Email/Ticket only ISO 27001 Contact for trial Custom pricing No
10RedHat CMDB Solution
 No Yes Yes No Ansible, OpenShift, AWS Email/Ticket only Not specified Contact for trial Contact for pricing No
1

Freshworks CMDB

Integrates With Zapier
Yes
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Slack, Salesforce, Google Workspace
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Has Free Trial
Yes - 21 days
Starting Price
Enterprise pricing available
Has Mobile App
Yes
2

Raken Plumbing Contractor Software

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
No
Popular Integrations
Procore, Dropbox, OneDrive
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 15 days
Starting Price
Contact for pricing
Has Mobile App
Yes
3

Alloy Software CMDB

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft 365, Google Workspace, Slack
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
No
4

Pathways CMDB for Roofing

Integrates With Zapier
No
Supports SSO
Enterprise plans only
Has Public API
Enterprise API only
Has Free Plan
No
Popular Integrations
Custom integrations only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
No
5

Ivanti CMDB

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft 365, Salesforce, ServiceNow
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
No
6

Ivanti CMDB

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft Teams, Salesforce, ServiceNow
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Enterprise pricing available
Has Mobile App
No
7

SmartCMDB

Integrates With Zapier
No
Supports SSO
Enterprise plans only
Has Public API
Yes
Has Free Plan
No
Popular Integrations
SAP, Microsoft 365, Oracle
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Custom pricing
Has Mobile App
No
8

AppViewX CMDB

Integrates With Zapier
No
Supports SSO
Enterprise plans only
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Custom integrations only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
No
9

Matrix42 CMDB

Integrates With Zapier
No
Supports SSO
Enterprise plans only
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Microsoft 365, SAP, VMware
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
ISO 27001
Has Free Trial
Contact for trial
Starting Price
Custom pricing
Has Mobile App
No
10

RedHat CMDB Solution

Integrates With Zapier
No
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
No
Popular Integrations
Ansible, OpenShift, AWS
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
No

Similar Categories

Configuration Management Database (CMDB) Tools for Venture Capital Firms
Configuration Management Database (CMDB) Tools for Venture Capital Firms
 Configuration Management Database (CMDB) Tools for Startups
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Configuration Management Database (CMDB) Tools for Contractors

How We Rank Products

How We Evaluate Products

How We Evaluate at This Level

This category highlights the strongest overall performers across closely related, specialized use cases.

Rather than evaluating products in isolation, we first analyze performance within highly specific niches, such as Configuration Management Database (CMDB) Tools for Contractors, Configuration Management Database (CMDB) Tools for Photography Studios, Configuration Management Database (CMDB) Tools for Plumbers and Configuration Management Database (CMDB) Tools for Private Equity Firms .

From those niche evaluations, we surface products that consistently demonstrate strength across multiple use cases.

Only solutions that perform at a high level across several specialized categories are featured here. This approach allows us to identify well-rounded platforms that excel beyond a single narrow scenario and represent the best all-around options within this broader category.

Our Evaluation Process

Our Evaluation Process

For CMDB platforms, we evaluate data modeling flexibility, discovery mechanisms, relationship visualizations, and accuracy of configuration records. We review integrations with ITSM, monitoring, orchestration, and asset management systems. We also assess governance controls, audit logs, and update workflows to reduce configuration drift. At the Level 3 level, we highlight tools that excel across Level 4 scenarios—such as enterprise CMDB, automated CMDB, and hybrid environment support—to represent the best options for maintaining reliable configuration data.

Verification

Categories reflect ITIL-aligned configuration management and asset tracking practices. Our taxonomy mirrors how IT operations and service teams build and maintain CMDB systems. Level 3 recommendations derive from deeper Level 4 analyses across IT environment sizes and complexities.

Verification

  • Products evaluated through comprehensive research and analysis of CMDB features and capabilities.
  • Rankings based on a thorough analysis of user reviews and expert ratings within the CMDB tools landscape.
  • Selection criteria focus on industry standards, scalability, and integration capabilities of CMDB solutions.

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Frequently Asked Questions About Configuration Management Database (CMDB) Tools

What makes a configuration management database (cmdb) tools the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your configuration management database (cmdb) tools recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of configuration management database (cmdb) tools?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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What This Award Means