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Live Chat & Messaging Platforms

Live Chat & Messaging Platforms Comparison: Best 10 for 2025

Albert Richer
Curated by :
Albert Richer
Updated Nov 18, 2025

For additional software in this space, visit our main Customer Support & Helpdesk Platforms listings.

Live Chat & Messaging Platforms
Albert Richer

Live chat and messaging platforms help organizations communicate with customers in real time, provide instant support, convert website visitors, and automate common interactions through chatbots and integrated workflows. Instead of relying solely on email tickets or phone support, these systems enable proactive engagement, instant replies, and personalized assistance from within a website or app. Strong solutions support canned responses, visitor tracking, routing rules, automation triggers, mobile apps, file sharing, conversation tagging, and analytics that improve operational efficiency. This category highlights systems essential for SaaS companies, ecommerce brands, service providers, and businesses aiming to increase conversions through conversational experiences. Live chat and messaging platforms help organizations communicate with customers in real time, provide instant support, convert website visitors, and automate common interactions through chatbots and integrated workflows. Instead of relying solely on email tickets or phone support, these systems enable proactive engagement, instant replies, and personalized assistance from within a website or app.

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Expert Score Breakdown

0.0 / 10
Excellent
1
Expert Score
9.9 / 10
675
63
CUSTOMER INSIGHTS
QUICK SETUP
Selected From SaaS Companies
1
LiveChat® AI Live Chat Software
9.9

LiveChat® AI Live Chat Software

LiveChat® AI Live Chat Software
Pricing starts at $16/agent/month, Free 14-day trial available, Enterprise pricing available
View Website
CUSTOMER INSIGHTS
QUICK SETUP

Why We Love It

In the SaaS and ecommerce industry, real-time customer interaction is vital. LiveChat® excels in this area by harnessing AI to provide instant, personalized responses. It integrates with popular platforms like Salesforce, making it easy to merge with existing workflows. The software also offers valuable insights into customer behavior, helping businesses improve their strategies and increase their sales. It's an all-in-one solution that understands and caters to the specific needs of SaaS and ecommerce businesses.

Pros

  • AI-powered customer interactions
  • Data-driven insights
  • Integration with popular platforms
  • 24/7 customer support
  • Customizable and easy to use

Cons

  • Additional cost for extra features
  • No free plan after trial
  • Limited functionality in lower-tier plans

Pricing starts at $16/agent/month, Free 14-day trial available, Enterprise pricing available

LiveChat® is an AI-driven live chat software tailored for B2B SaaS and ecommerce businesses. It helps these industries enhance their customer service by providing real-time, personalized responses, and insights into customer behavior, thereby boosting customer satisfaction and sales.

Pros

  • AI-powered customer interactions
  • Data-driven insights
  • Integration with popular platforms
  • 24/7 customer support
  • Customizable and easy to use

Cons

  • Additional cost for extra features
  • No free plan after trial
  • Limited functionality in lower-tier plans
CUSTOMER INSIGHTS
QUICK SETUP

Why We Love It

In the SaaS and ecommerce industry, real-time customer interaction is vital. LiveChat® excels in this area by harnessing AI to provide instant, personalized responses. It integrates with popular platforms like Salesforce, making it easy to merge with existing workflows. The software also offers valuable insights into customer behavior, helping businesses improve their strategies and increase their sales. It's an all-in-one solution that understands and caters to the specific needs of SaaS and ecommerce businesses.

Pros

  • AI-powered customer interactions
  • Data-driven insights
  • Integration with popular platforms
  • 24/7 customer support
  • Customizable and easy to use

Cons

  • Additional cost for extra features
  • No free plan after trial
  • Limited functionality in lower-tier plans

Why We Love It

In the SaaS and ecommerce industry, real-time customer interaction is vital. LiveChat® excels in this area by harnessing AI to provide instant, personalized responses. It integrates with popular platforms like Salesforce, making it easy to merge with existing workflows. The software also offers valuable insights into customer behavior, helping businesses improve their strategies and increase their sales. It's an all-in-one solution that understands and caters to the specific needs of SaaS and ecommerce businesses.

Pricing starts at $16/agent/month, Free 14-day trial available, Enterprise pricing available

LiveChat® is an AI-driven live chat software tailored for B2B SaaS and ecommerce businesses. It helps these industries enhance their customer service by providing real-time, personalized responses, and insights into customer behavior, thereby boosting customer satisfaction and sales.

2
Expert Score
9.7 / 10
487
34
EASY LEAD CONVERSION
HIGH SATISFACTION
Selected From Contractors
2
WebRunner Live Chat
9.7

WebRunner Live Chat

WebRunner Live Chat
Pricing model information not provided on the website
View Website
EASY LEAD CONVERSION
HIGH SATISFACTION

Why We Love It

WebRunner Live Chat is loved by industry professionals because it is designed with contractors in mind. The live chat feature enables immediate engagement with website visitors, significantly improving lead conversion rates. The platform is easy to install and can be integrated seamlessly into a contractor's existing website, providing a user-friendly interface for both contractors and customers.

Pros

  • Instant customer engagement
  • Designed for contractors
  • Easy to install
  • Increases lead conversion rates

Cons

  • Pricing not transparent
  • May require staff for live chat management
  • Not suitable for non-contracting industries

Pricing model information not provided on the website

WebRunner Live Chat is a SaaS solution specifically designed for contractors. It provides an immediate engagement channel to turn more website visitors into high-quality leads, addressing the industry's need for quick and efficient lead conversion.

Pros

  • Instant customer engagement
  • Designed for contractors
  • Easy to install
  • Increases lead conversion rates

Cons

  • Pricing not transparent
  • May require staff for live chat management
  • Not suitable for non-contracting industries
EASY LEAD CONVERSION
HIGH SATISFACTION

Why We Love It

WebRunner Live Chat is loved by industry professionals because it is designed with contractors in mind. The live chat feature enables immediate engagement with website visitors, significantly improving lead conversion rates. The platform is easy to install and can be integrated seamlessly into a contractor's existing website, providing a user-friendly interface for both contractors and customers.

Pros

  • Instant customer engagement
  • Designed for contractors
  • Easy to install
  • Increases lead conversion rates

Cons

  • Pricing not transparent
  • May require staff for live chat management
  • Not suitable for non-contracting industries

Why We Love It

WebRunner Live Chat is loved by industry professionals because it is designed with contractors in mind. The live chat feature enables immediate engagement with website visitors, significantly improving lead conversion rates. The platform is easy to install and can be integrated seamlessly into a contractor's existing website, providing a user-friendly interface for both contractors and customers.

Pricing model information not provided on the website

WebRunner Live Chat is a SaaS solution specifically designed for contractors. It provides an immediate engagement channel to turn more website visitors into high-quality leads, addressing the industry's need for quick and efficient lead conversion.

3
Expert Score
9.6 / 10
726
79
EASY INTEGRATION
CUSTOM SOLUTIONS
Selected From Plumbers
3
AI Agent for Plumbers
9.6

AI Agent for Plumbers

AI Agent for Plumbers
Free plan available, Pro plan at $30/month, Enterprise pricing available
View Website
EASY INTEGRATION
CUSTOM SOLUTIONS

Why We Love It

AI Agent for Plumbers is a game-changer for the plumbing industry. It streamlines administrative tasks, allowing plumbers to dedicate more time to their core services. The integrated scheduling, billing, and emergency triage features ensure no job is missed, payments are received promptly, and urgent requests are prioritized. The software also includes a warranty follow-up system, enhancing customer service and increasing customer retention.

Pros

  • Customized for plumbing industry
  • Efficient service scheduling
  • Integrated billing & payment features
  • Emergency triage
  • Warranty follow-up system

Cons

  • Steep learning curve
  • Limited customization
  • Dependent on internet connection

Free plan available, Pro plan at $30/month, Enterprise pricing available

AI Agent for Plumbers by Voiceflow is a SaaS solution specifically designed for the plumbing industry. It addresses the needs of scheduling, emergency triage, job estimates, dispatch updates, billing, payments, and warranty follow-ups, enabling plumbers to focus more on their core services while ensuring efficient business administration.

Pros

  • Customized for plumbing industry
  • Efficient service scheduling
  • Integrated billing & payment features
  • Emergency triage
  • Warranty follow-up system

Cons

  • Steep learning curve
  • Limited customization
  • Dependent on internet connection
EASY INTEGRATION
CUSTOM SOLUTIONS

Why We Love It

AI Agent for Plumbers is a game-changer for the plumbing industry. It streamlines administrative tasks, allowing plumbers to dedicate more time to their core services. The integrated scheduling, billing, and emergency triage features ensure no job is missed, payments are received promptly, and urgent requests are prioritized. The software also includes a warranty follow-up system, enhancing customer service and increasing customer retention.

Pros

  • Customized for plumbing industry
  • Efficient service scheduling
  • Integrated billing & payment features
  • Emergency triage
  • Warranty follow-up system

Cons

  • Steep learning curve
  • Limited customization
  • Dependent on internet connection

Why We Love It

AI Agent for Plumbers is a game-changer for the plumbing industry. It streamlines administrative tasks, allowing plumbers to dedicate more time to their core services. The integrated scheduling, billing, and emergency triage features ensure no job is missed, payments are received promptly, and urgent requests are prioritized. The software also includes a warranty follow-up system, enhancing customer service and increasing customer retention.

Free plan available, Pro plan at $30/month, Enterprise pricing available

AI Agent for Plumbers by Voiceflow is a SaaS solution specifically designed for the plumbing industry. It addresses the needs of scheduling, emergency triage, job estimates, dispatch updates, billing, payments, and warranty follow-ups, enabling plumbers to focus more on their core services while ensuring efficient business administration.

4
Expert Score
9.4 / 10
743
90
Selected From Roofing Companies
4
JobNimbus Communication
9.4

JobNimbus Communication

JobNimbus Communication
Pricing starts at $25/user/month
View Website

Why We Love It

JobNimbus Communication stands out for its tailored approach to the needs of roofing contractors. It offers effective communication tools that are critical in coordinating tasks, updating clients, and managing a team in a roofing project. Its intuitive interface and integrated task tracking make it an excellent tool for ensuring smooth operations. Roofing professionals love it for its ability to streamline communication and enhance productivity.

Pros

  • Industry-specific communication features
  • Easy-to-use interface
  • Integrated emailing, texting, and VoIP calls
  • Effective task tracking
  • Excellent customer support

Cons

  • Limited customization options
  • May be expensive for small businesses
  • Requires internet connectivity

Pricing starts at $25/user/month

JobNimbus Communication is a high-rated roofing communication software specifically designed for roofing contractors. It provides a streamlined way of sending text messages, emails, and VoIP calls, ensuring smooth and efficient communication in this industry.

Pros

  • Industry-specific communication features
  • Easy-to-use interface
  • Integrated emailing, texting, and VoIP calls
  • Effective task tracking
  • Excellent customer support

Cons

  • Limited customization options
  • May be expensive for small businesses
  • Requires internet connectivity

Why We Love It

JobNimbus Communication stands out for its tailored approach to the needs of roofing contractors. It offers effective communication tools that are critical in coordinating tasks, updating clients, and managing a team in a roofing project. Its intuitive interface and integrated task tracking make it an excellent tool for ensuring smooth operations. Roofing professionals love it for its ability to streamline communication and enhance productivity.

Pros

  • Industry-specific communication features
  • Easy-to-use interface
  • Integrated emailing, texting, and VoIP calls
  • Effective task tracking
  • Excellent customer support

Cons

  • Limited customization options
  • May be expensive for small businesses
  • Requires internet connectivity

Why We Love It

JobNimbus Communication stands out for its tailored approach to the needs of roofing contractors. It offers effective communication tools that are critical in coordinating tasks, updating clients, and managing a team in a roofing project. Its intuitive interface and integrated task tracking make it an excellent tool for ensuring smooth operations. Roofing professionals love it for its ability to streamline communication and enhance productivity.

Pricing starts at $25/user/month

JobNimbus Communication is a high-rated roofing communication software specifically designed for roofing contractors. It provides a streamlined way of sending text messages, emails, and VoIP calls, ensuring smooth and efficient communication in this industry.

5
Expert Score
9.3 / 10
359
41
AI-POWERED
REAL-TIME SUPPORT
Selected From Startups
5
Crisp: AI Customer Support Platform
9.3

Crisp: AI Customer Support Platform

Crisp: AI Customer Support Platform
Free plan available, paid plans starting at $25/month
View Website
AI-POWERED
REAL-TIME SUPPORT

Why We Love It

What makes Crisp stand out for startups is its AI-powered responses which help manage customer interactions effectively, even with a small team. It's a one-stop solution for handling customer queries across various platforms like email, chat, social media, and more. Plus, with its in-depth analytics, startups can make data-driven decisions to improve their customer support.

Pros

  • AI-powered responses
  • Multi-channel messaging
  • In-depth analytics
  • User-friendly interface
  • Unlimited agents

Cons

  • Limited features on free plan
  • Customization could be more robust
  • No phone support

Free plan available, paid plans starting at $25/month

Crisp is an ideal solution for startups in need of an AI-powered messaging platform to connect with customers. Its multi-channel capabilities allow businesses to manage all customer interactions in one place, improving response times and boosting customer satisfaction.

Pros

  • AI-powered responses
  • Multi-channel messaging
  • In-depth analytics
  • User-friendly interface
  • Unlimited agents

Cons

  • Limited features on free plan
  • Customization could be more robust
  • No phone support
AI-POWERED
REAL-TIME SUPPORT

Why We Love It

What makes Crisp stand out for startups is its AI-powered responses which help manage customer interactions effectively, even with a small team. It's a one-stop solution for handling customer queries across various platforms like email, chat, social media, and more. Plus, with its in-depth analytics, startups can make data-driven decisions to improve their customer support.

Pros

  • AI-powered responses
  • Multi-channel messaging
  • In-depth analytics
  • User-friendly interface
  • Unlimited agents

Cons

  • Limited features on free plan
  • Customization could be more robust
  • No phone support

Why We Love It

What makes Crisp stand out for startups is its AI-powered responses which help manage customer interactions effectively, even with a small team. It's a one-stop solution for handling customer queries across various platforms like email, chat, social media, and more. Plus, with its in-depth analytics, startups can make data-driven decisions to improve their customer support.

Free plan available, paid plans starting at $25/month

Crisp is an ideal solution for startups in need of an AI-powered messaging platform to connect with customers. Its multi-channel capabilities allow businesses to manage all customer interactions in one place, improving response times and boosting customer satisfaction.

6
Expert Score
9.1 / 10
626
56
Selected From Staffing Agencies
6
TextUs for Staffing & Recruiting
9.1

TextUs for Staffing & Recruiting

TextUs for Staffing & Recruiting
Custom pricing available upon request
View Website

Why We Love It

TextUs is a game changer for staffing and recruiting professionals. It creates a seamless and efficient communication channel between recruiters and candidates, which in turn accelerates the hiring process. The real-time, two-way texting feature allows recruiters to reach out to candidates instantly, providing updates and feedback, which greatly improves candidate experience and engagement. The software's integration with CRM systems is a huge plus, making it easy to track conversations and maintain records.

Pros

  • Real-time two-way texting
  • Designed for staffing industry
  • Improves candidate engagement
  • Easy to use
  • Integrates with CRM

Cons

  • Pricing not transparent
  • May require training
  • Dependent on candidate's text accessibility

Custom pricing available upon request

TextUs is a robust texting solution designed to streamline the recruitment process for staffing agencies. It facilitates real-time, two-way communication with candidates, keeping them engaged and informed throughout their job search, thus addressing the industry's need for efficient, effective, and convenient communication.

Pros

  • Real-time two-way texting
  • Designed for staffing industry
  • Improves candidate engagement
  • Easy to use
  • Integrates with CRM

Cons

  • Pricing not transparent
  • May require training
  • Dependent on candidate's text accessibility

Why We Love It

TextUs is a game changer for staffing and recruiting professionals. It creates a seamless and efficient communication channel between recruiters and candidates, which in turn accelerates the hiring process. The real-time, two-way texting feature allows recruiters to reach out to candidates instantly, providing updates and feedback, which greatly improves candidate experience and engagement. The software's integration with CRM systems is a huge plus, making it easy to track conversations and maintain records.

Pros

  • Real-time two-way texting
  • Designed for staffing industry
  • Improves candidate engagement
  • Easy to use
  • Integrates with CRM

Cons

  • Pricing not transparent
  • May require training
  • Dependent on candidate's text accessibility

Why We Love It

TextUs is a game changer for staffing and recruiting professionals. It creates a seamless and efficient communication channel between recruiters and candidates, which in turn accelerates the hiring process. The real-time, two-way texting feature allows recruiters to reach out to candidates instantly, providing updates and feedback, which greatly improves candidate experience and engagement. The software's integration with CRM systems is a huge plus, making it easy to track conversations and maintain records.

Custom pricing available upon request

TextUs is a robust texting solution designed to streamline the recruitment process for staffing agencies. It facilitates real-time, two-way communication with candidates, keeping them engaged and informed throughout their job search, thus addressing the industry's need for efficient, effective, and convenient communication.

7
Expert Score
9.0 / 10
713
139
SCALABLE SOLUTION
AUTOMATION EXCELLENCE
Selected From Startups
7
LivePerson Conversational AI
9.0

LivePerson Conversational AI

LivePerson Conversational AI
Enterprise pricing available
View Website
SCALABLE SOLUTION
AUTOMATION EXCELLENCE

Why We Love It

LivePerson's Conversational AI platform is a game-changer for startups, enabling them to deliver personalized, efficient customer service via numerous channels. Its AI capabilities not only enhance communication but also provide valuable data insights to help businesses better understand their customers. It's flexible and scalable, growing with the business, making it a perfect fit for startups aiming to scale and improve their customer support.

Pros

  • AI-powered customer engagement
  • Multi-channel integration
  • Data-driven insights
  • 24/7 support
  • Tailored for startups

Cons

  • May require technical understanding
  • Could be expensive for small startups

Enterprise pricing available

LivePerson offers a stellar Conversational AI platform designed for startup businesses that need to engage with their customers in real-time. The platform seamlessly integrates with various channels and systems, enabling businesses to deliver AI-powered customer experiences, thereby addressing the industry's need for effective, time-efficient customer support.

Pros

  • AI-powered customer engagement
  • Multi-channel integration
  • Data-driven insights
  • 24/7 support
  • Tailored for startups

Cons

  • May require technical understanding
  • Could be expensive for small startups
SCALABLE SOLUTION
AUTOMATION EXCELLENCE

Why We Love It

LivePerson's Conversational AI platform is a game-changer for startups, enabling them to deliver personalized, efficient customer service via numerous channels. Its AI capabilities not only enhance communication but also provide valuable data insights to help businesses better understand their customers. It's flexible and scalable, growing with the business, making it a perfect fit for startups aiming to scale and improve their customer support.

Pros

  • AI-powered customer engagement
  • Multi-channel integration
  • Data-driven insights
  • 24/7 support
  • Tailored for startups

Cons

  • May require technical understanding
  • Could be expensive for small startups

Why We Love It

LivePerson's Conversational AI platform is a game-changer for startups, enabling them to deliver personalized, efficient customer service via numerous channels. Its AI capabilities not only enhance communication but also provide valuable data insights to help businesses better understand their customers. It's flexible and scalable, growing with the business, making it a perfect fit for startups aiming to scale and improve their customer support.

Enterprise pricing available

LivePerson offers a stellar Conversational AI platform designed for startup businesses that need to engage with their customers in real-time. The platform seamlessly integrates with various channels and systems, enabling businesses to deliver AI-powered customer experiences, thereby addressing the industry's need for effective, time-efficient customer support.

8
Expert Score
8.8 / 10
633
44
MOBILE OPTIMIZATION
INDUSTRY-SPECIFIC FEATURES
Selected From Staffing Agencies
8
ActivateStaff Communication Platform
8.8

ActivateStaff Communication Platform

ActivateStaff Communication Platform
Custom pricing available upon request.
View Website
MOBILE OPTIMIZATION
INDUSTRY-SPECIFIC FEATURES

Why We Love It

ActivateStaff's platform is a game-changer for healthcare staffing agencies. It understands the unique needs of healthcare agencies and incorporates these into the design of the software. From a mobile candidate experience to streamlining communication and scheduling, it's a comprehensive solution that enhances agencies' efficiency. Particularly in the healthcare industry where time and accuracy are critical, this platform offers a perfect blend of convenience and functionality.

Pros

  • Healthcare-focused platform
  • Mobile candidate experience
  • Streamlined communication
  • Efficient scheduling features

Cons

  • Pricing information not upfront
  • May require training for optimal use

Custom pricing available upon request.

ActivateStaff offers a specialized communication platform designed for per diem healthcare agencies. It caters specifically to the needs of staffing agencies by integrating a mobile candidate experience, enhancing communication, coordination, and scheduling efficiency.

Pros

  • Healthcare-focused platform
  • Mobile candidate experience
  • Streamlined communication
  • Efficient scheduling features

Cons

  • Pricing information not upfront
  • May require training for optimal use
MOBILE OPTIMIZATION
INDUSTRY-SPECIFIC FEATURES

Why We Love It

ActivateStaff's platform is a game-changer for healthcare staffing agencies. It understands the unique needs of healthcare agencies and incorporates these into the design of the software. From a mobile candidate experience to streamlining communication and scheduling, it's a comprehensive solution that enhances agencies' efficiency. Particularly in the healthcare industry where time and accuracy are critical, this platform offers a perfect blend of convenience and functionality.

Pros

  • Healthcare-focused platform
  • Mobile candidate experience
  • Streamlined communication
  • Efficient scheduling features

Cons

  • Pricing information not upfront
  • May require training for optimal use

Why We Love It

ActivateStaff's platform is a game-changer for healthcare staffing agencies. It understands the unique needs of healthcare agencies and incorporates these into the design of the software. From a mobile candidate experience to streamlining communication and scheduling, it's a comprehensive solution that enhances agencies' efficiency. Particularly in the healthcare industry where time and accuracy are critical, this platform offers a perfect blend of convenience and functionality.

Custom pricing available upon request.

ActivateStaff offers a specialized communication platform designed for per diem healthcare agencies. It caters specifically to the needs of staffing agencies by integrating a mobile candidate experience, enhancing communication, coordination, and scheduling efficiency.

9
Expert Score
8.7 / 10
652
122
Selected From Plumbers
9
Scorpion Connect for Plumbers
8.7

Scorpion Connect for Plumbers

Scorpion Connect for Plumbers
Pricing model information is not directly provided on the website. Contact Scorpion for pricing details.
View Website

Why We Love It

Scorpion Connect is a game-changer for plumbing companies. It automates customer service, which is a vital component in the service industry. The 24/7 AI rep ensures no customer query or request is missed, ensuring operational continuity even outside of business hours. It's especially beneficial for plumbing companies that can have emergency call-outs at any time. Plus, it also educates customers, adding value to their overall service experience.

Pros

  • Tailored for plumbing industry
  • 24/7 AI customer service
  • Handles bookings and payments
  • Provides educational content

Cons

  • No direct pricing information
  • Potential dependency on AI responses
  • May require technical knowledge for setup

Pricing model information is not directly provided on the website. Contact Scorpion for pricing details.

Scorpion Connect is a 24/7 AI customer service solution designed specifically for plumbing companies. It answers customer queries, schedules appointments, accepts payments, and provides educational content, addressing the industry-specific needs of maintaining efficient customer relations and bookings, even after business hours.

Pros

  • Tailored for plumbing industry
  • 24/7 AI customer service
  • Handles bookings and payments
  • Provides educational content

Cons

  • No direct pricing information
  • Potential dependency on AI responses
  • May require technical knowledge for setup

Why We Love It

Scorpion Connect is a game-changer for plumbing companies. It automates customer service, which is a vital component in the service industry. The 24/7 AI rep ensures no customer query or request is missed, ensuring operational continuity even outside of business hours. It's especially beneficial for plumbing companies that can have emergency call-outs at any time. Plus, it also educates customers, adding value to their overall service experience.

Pros

  • Tailored for plumbing industry
  • 24/7 AI customer service
  • Handles bookings and payments
  • Provides educational content

Cons

  • No direct pricing information
  • Potential dependency on AI responses
  • May require technical knowledge for setup

Why We Love It

Scorpion Connect is a game-changer for plumbing companies. It automates customer service, which is a vital component in the service industry. The 24/7 AI rep ensures no customer query or request is missed, ensuring operational continuity even outside of business hours. It's especially beneficial for plumbing companies that can have emergency call-outs at any time. Plus, it also educates customers, adding value to their overall service experience.

Pricing model information is not directly provided on the website. Contact Scorpion for pricing details.

Scorpion Connect is a 24/7 AI customer service solution designed specifically for plumbing companies. It answers customer queries, schedules appointments, accepts payments, and provides educational content, addressing the industry-specific needs of maintaining efficient customer relations and bookings, even after business hours.

10
Expert Score
10.0 / 10
486
45
24/7 AVAILABILITY
AI ASSISTANCE
Selected From Plumbers
10
Podium for Plumbing Business
10.0

Podium for Plumbing Business

Podium for Plumbing Business
Enterprise pricing available
View Website
24/7 AVAILABILITY
AI ASSISTANCE

Why We Love It

What makes Podium special for the plumbing industry is its ability to address the unique challenges faced by these businesses. It simplifies customer communications and lead management, two areas that are critical for success in this industry. Its AI-powered tools are designed to boost productivity and efficiency, allowing businesses to focus more on their service. Industry professionals love it for its comprehensive features and ease of use.

Pros

  • Robust lead management
  • Effective communication platform
  • Increased sales support
  • Industry-specific features
  • Easy integration

Cons

  • May require training
  • Pricing might be high for small businesses

Enterprise pricing available

Podium is a comprehensive, AI-powered marketing software tailored for the plumbing business. It offers a suite of tools designed to boost lead generation, streamline call booking, and augment service sales. This powerful platform addresses the industry's need for efficient customer communication and task management, helping businesses thrive in a competitive market.

Pros

  • Robust lead management
  • Effective communication platform
  • Increased sales support
  • Industry-specific features
  • Easy integration

Cons

  • May require training
  • Pricing might be high for small businesses
24/7 AVAILABILITY
AI ASSISTANCE

Why We Love It

What makes Podium special for the plumbing industry is its ability to address the unique challenges faced by these businesses. It simplifies customer communications and lead management, two areas that are critical for success in this industry. Its AI-powered tools are designed to boost productivity and efficiency, allowing businesses to focus more on their service. Industry professionals love it for its comprehensive features and ease of use.

Pros

  • Robust lead management
  • Effective communication platform
  • Increased sales support
  • Industry-specific features
  • Easy integration

Cons

  • May require training
  • Pricing might be high for small businesses

Why We Love It

What makes Podium special for the plumbing industry is its ability to address the unique challenges faced by these businesses. It simplifies customer communications and lead management, two areas that are critical for success in this industry. Its AI-powered tools are designed to boost productivity and efficiency, allowing businesses to focus more on their service. Industry professionals love it for its comprehensive features and ease of use.

Enterprise pricing available

Podium is a comprehensive, AI-powered marketing software tailored for the plumbing business. It offers a suite of tools designed to boost lead generation, streamline call booking, and augment service sales. This powerful platform addresses the industry's need for efficient customer communication and task management, helping businesses thrive in a competitive market.

Product Comparison

Product Integrates With Zapier Supports SSO Has Public API Has Free Plan Popular Integrations Live Chat Support SOC 2 or ISO Certified Has Free Trial Starting Price Has Mobile App
1Scorpion Connect for Plumbers
 Not specified Not specified Not specified No Not specified Yes Not specified Contact for trial Contact for pricing Not specified
2Podium for Plumbing Business
 Not specified Not specified Not specified No Not specified Yes Not specified Contact for trial Contact for pricing Not specified
3AI Agent for Plumbers
 Not specified Not specified Not specified Yes Not specified Yes Not specified Contact for trial $30/month Not specified
4Rapid Emergency Response
 Not specified Not specified Not specified No Not specified Yes Not specified Contact for trial Contact for pricing Not specified
5Crisp: AI Customer Support Platform
 Yes Yes Yes Yes Slack, Salesforce, Google Workspace Yes Not specified Yes - 14 days $25/month Yes
6LiveHelpNow for Startups
 Yes No Yes Yes Slack, Google Workspace, Microsoft 365 Yes Not specified Yes - 30 days Free for 6 months Yes
7ChatBeacon for Startups
 No No No Yes Limited integrations Yes Not specified Yes - 14 days $29/month Yes
8Chatwoot
 No No Yes Yes Custom integrations only Yes Not specified Yes - 14 days $49/month Yes
9Formilla Edge for Weebly
 No No No Yes Weebly, Shopify Email/Ticket only Not specified Not specified $15/month No
10Entrilia: Private Equity Software
 Not specified Not specified Not specified No Not specified Email/Ticket only Not specified Contact for trial Contact for pricing Not specified
1

Scorpion Connect for Plumbers

Integrates With Zapier
Not specified
Supports SSO
Not specified
Has Public API
Not specified
Has Free Plan
No
Popular Integrations
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
Not specified
2

Podium for Plumbing Business

Integrates With Zapier
Not specified
Supports SSO
Not specified
Has Public API
Not specified
Has Free Plan
No
Popular Integrations
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
Not specified
3

AI Agent for Plumbers

Integrates With Zapier
Not specified
Supports SSO
Not specified
Has Public API
Not specified
Has Free Plan
Yes
Popular Integrations
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
$30/month
Has Mobile App
Not specified
4

Rapid Emergency Response

Integrates With Zapier
Not specified
Supports SSO
Not specified
Has Public API
Not specified
Has Free Plan
No
Popular Integrations
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
Not specified
5

Crisp: AI Customer Support Platform

Integrates With Zapier
Yes
Supports SSO
Yes
Has Public API
Yes
Has Free Plan
Yes
Popular Integrations
Slack, Salesforce, Google Workspace
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 14 days
Starting Price
$25/month
Has Mobile App
Yes
6

LiveHelpNow for Startups

Integrates With Zapier
Yes
Supports SSO
No
Has Public API
Yes
Has Free Plan
Yes
Popular Integrations
Slack, Google Workspace, Microsoft 365
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 30 days
Starting Price
Free for 6 months
Has Mobile App
Yes
7

ChatBeacon for Startups

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
Yes
Popular Integrations
Limited integrations
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 14 days
Starting Price
$29/month
Has Mobile App
Yes
8

Chatwoot

Integrates With Zapier
No
Supports SSO
No
Has Public API
Yes
Has Free Plan
Yes
Popular Integrations
Custom integrations only
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Has Free Trial
Yes - 14 days
Starting Price
$49/month
Has Mobile App
Yes
9

Formilla Edge for Weebly

Integrates With Zapier
No
Supports SSO
No
Has Public API
No
Has Free Plan
Yes
Popular Integrations
Weebly, Shopify
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Not specified
Starting Price
$15/month
Has Mobile App
No
10

Entrilia: Private Equity Software

Integrates With Zapier
Not specified
Supports SSO
Not specified
Has Public API
Not specified
Has Free Plan
No
Popular Integrations
Not specified
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Has Free Trial
Contact for trial
Starting Price
Contact for pricing
Has Mobile App
Not specified

Similar Categories

Live Chat & Messaging Platforms for Venture Capital Firms
Live Chat & Messaging Platforms for Venture Capital Firms
 Live Chat & Messaging Platforms for Startups
Live Chat & Messaging Platforms for Startups
 Live Chat & Messaging Platforms for Staffing Agencies
Live Chat & Messaging Platforms for Staffing Agencies
 Live Chat & Messaging Platforms for SaaS Companies
Live Chat & Messaging Platforms for SaaS Companies
 Live Chat & Messaging Platforms for Roofing Companies
Live Chat & Messaging Platforms for Roofing Companies
 Live Chat & Messaging Platforms for Recruitment Agencies
Live Chat & Messaging Platforms for Recruitment Agencies
 Live Chat & Messaging Platforms for Private Equity Firms
Live Chat & Messaging Platforms for Private Equity Firms
 Live Chat & Messaging Platforms for Plumbers
Live Chat & Messaging Platforms for Plumbers
 Live Chat & Messaging Platforms for Photography Studios
Live Chat & Messaging Platforms for Photography Studios
 Live Chat & Messaging Platforms for Contractors
Live Chat & Messaging Platforms for Contractors

How We Rank Products

How We Evaluate Products

How We Evaluate at This Level

This category highlights the strongest overall performers across closely related, specialized use cases.

Rather than evaluating products in isolation, we first analyze performance within highly specific niches, such as Live Chat & Messaging Platforms for Contractors, Live Chat & Messaging Platforms for Photography Studios, Live Chat & Messaging Platforms for Plumbers and Live Chat & Messaging Platforms for Private Equity Firms .

From those niche evaluations, we surface products that consistently demonstrate strength across multiple use cases.

Only solutions that perform at a high level across several specialized categories are featured here. This approach allows us to identify well-rounded platforms that excel beyond a single narrow scenario and represent the best all-around options within this broader category.

Our Evaluation Process

Our Evaluation Process

For live chat and messaging platforms, we evaluate real-time chat features, automation and bot workflows, routing, and omnichannel support. We assess integrations with helpdesk systems, CRMs, and product analytics for unified customer context. Widget customization, engagement tools, and reporting on response times and satisfaction also matter. At the Level 3 tier, we highlight platforms that excel across Level 4 niches—sales chat, support chat, and in-app messaging—to present the strongest real-time communication solutions.

Verification

Categories reflect standard customer engagement, support, and conversational workflows. Our taxonomy aligns with how CX and revenue teams evaluate chat platforms. Level 3 entries are derived from deeper Level 4 comparisons across use cases and channel types.

Verification

  • Products evaluated through comprehensive research and analysis of user feedback and expert opinions.
  • Rankings based on a thorough examination of features, performance metrics, and customer ratings.
  • Selection criteria focus on platform usability, integration capabilities, and support options for effective communication.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Live Chat & Messaging Platforms

What makes a live chat & messaging platforms the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your live chat & messaging platforms recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of live chat & messaging platforms?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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What This Award Means