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Sales Pipeline Management Tools for Home Care Agencies
Albert Richer

Unlocking Efficiency: Research-Based Insights on the Best Sales Pipeline Management Tools for Home Care Agencies When it comes to managing sales pipelines in home care agencies, market research shows that specific tools can significantly streamline operations. Analysis of thousands of customer reviews indicates that software like HubSpot and Zoho CRM consistently rank high for their user-friendly interfaces and integration capabilities. In fact, HubSpot is frequently mentioned in expert comparisons for its extensive reporting features, which users often report as invaluable for tracking client interactions and follow-ups. On the other hand, while many agencies gravitate toward Salesforce for its robust customization options, studies suggest it may not always justify its price tag compared to budget-friendly alternatives like Pipedrive, which offers solid functionality at a fraction of the cost. Why does everyone think you need to spend $$$ to get results? Customers indicate that tools like Freshsales provide essential features without the premium price, making them a popular choice for agencies operating on tight budgets. Unlocking Efficiency: Research-Based Insights on the Best Sales Pipeline Management Tools for Home Care Agencies When it comes to managing sales pipelines in home care agencies, market research shows that specific tools can significantly streamline operations.

Similar Categories
1
Expert Score
9.9 / 10
571
160
CUSTOM PIPELINE
SEAMLESS INTEGRATION

Salesloft Sales Pipeline Software

Salesloft Sales Pipeline Software
View Website
Salesloft's sales pipeline software offers a customizable solution specifically suited for home care agencies. The software addresses the unique sales needs of the industry, allowing care providers to confidently build solid sales pipelines and manage client relationships effectively.
Salesloft's sales pipeline software offers a customizable solution specifically suited for home care agencies. The software addresses the unique sales needs of the industry, allowing care providers to confidently build solid sales pipelines and manage client relationships effectively.
CUSTOM PIPELINE
SEAMLESS INTEGRATION

Best for teams that are

  • High-velocity B2B sales teams in SaaS or technology sectors
  • Enterprise revenue teams needing advanced deal orchestration and conversation intelligence
  • Organizations with complex sales cycles requiring deep revenue engagement features

Skip if

  • Home care agencies requiring HIPAA compliance (Salesloft typically does not sign BAAs)
  • Small local agencies needing simple intake forms rather than complex sales engagement
  • Teams looking for industry-specific features like caregiver recruiting or referral tracking

Expert Take

Our analysis shows Salesloft has successfully evolved from a sales engagement tool into a comprehensive Revenue Orchestration Platform. Research indicates its 'Rhythm' engine is a standout feature, using proprietary AI to prioritize seller actions based on real-time buyer signals rather than static lists. Based on documented features, the deep integration between its 'Deals' module and conversation intelligence provides a level of pipeline visibility that few competitors match.

Pros

  • AI-prioritized 'Rhythm' workflows
  • Deep Salesforce bi-directional sync
  • Comprehensive 'Deals' pipeline visibility
  • Enterprise-grade security (SOC 2/ISO)
  • High-quality conversation intelligence

Cons

  • No transparent public pricing
  • Expensive for small teams
  • Dialer add-on costs extra
  • Steep learning curve for reporting
  • Inconsistent support response times
2
Expert Score
9.6 / 10
713
104
PERFORMANCE TRACKING

RevenueGrid Pipeline Management

RevenueGrid Pipeline Management
View Website
Specifically designed for home care agencies, RevenueGrid Pipeline Management allows for effective tracking, optimization, and reporting of sales deals within Salesforce. The software facilitates improved sales performance with features catering to the unique needs of the home care industry, including client acquisition, retention, and service optimization.
Specifically designed for home care agencies, RevenueGrid Pipeline Management allows for effective tracking, optimization, and reporting of sales deals within Salesforce. The software facilitates improved sales performance with features catering to the unique needs of the home care industry, including client acquisition, retention, and service optimization.
PERFORMANCE TRACKING

Best for teams that are

  • Enterprises using Salesforce who need advanced revenue intelligence and forecasting
  • Sales teams requiring real-time pipeline visibility and automated data capture
  • Organizations needing a HIPAA-compliant revenue tool (SOC2 and ISO certified)

Skip if

  • Small home care agencies that do not use Salesforce as their core database
  • Teams looking for a standalone CRM (this is an add-on/intelligence layer)
  • Agencies needing simple, out-of-the-box caregiver scheduling tools

Expert Take

Our analysis shows Revenue Grid stands out for its rigorous approach to data sovereignty, offering a private cloud deployment option that is rare in the SaaS revenue intelligence space. Research indicates it surpasses native Salesforce tools by supporting unlimited historical data retention and custom object syncing. This makes it an ideal choice for regulated industries requiring strict data control alongside advanced pipeline visibility.

Pros

  • Seamless Salesforce & Outlook integration
  • Private cloud deployment option
  • Unlimited historical data retention
  • ISO 27701 Privacy Certification
  • Automated activity & attachment capture

Cons

  • Slow loading times reported
  • No dedicated mobile app
  • Steep price jump for Ultimate tier
  • Slight learning curve for features
  • Occasional sync glitches
3
Expert Score
9.5 / 10
458
107
AUTOMATED FOLLOW-UPS
REFERRAL MASTERY

Pipeline CRM - Sales Management

Pipeline CRM - Sales Management
View Website
Pipeline CRM is a comprehensive solution designed specifically to streamline sales management for home care agencies. It offers unique features like sales tracking, deal management, and visualization tools that address the specific needs of the industry, ensuring consistent business growth.
Pipeline CRM is a comprehensive solution designed specifically to streamline sales management for home care agencies. It offers unique features like sales tracking, deal management, and visualization tools that address the specific needs of the industry, ensuring consistent business growth.
AUTOMATED FOLLOW-UPS
REFERRAL MASTERY

Best for teams that are

  • Sales teams in construction, manufacturing, and logistics industries
  • Businesses needing a highly customizable CRM with project management features
  • Teams focused on deal tracking and asset management

Skip if

  • Healthcare providers needing HIPAA compliance (typically does not sign BAAs)
  • Home care agencies requiring patient care coordination or referral management
  • Businesses needing built-in marketing automation for caregiver recruiting

Expert Take

Our analysis shows Pipeline CRM distinguishes itself by democratizing premium support, offering unlimited US-based phone assistance even on its entry-level plan—a rarity in the SaaS CRM space. Research indicates it pairs this service-first approach with enterprise-grade security (SOC 2 Type II), making it a secure choice for small businesses. While the 'Start' plan has documented limits on deal counts, the inclusion of unlimited file storage and AI tools provides a strong foundation for sales-focused teams.

Pros

  • Unlimited US-based phone support on all plans
  • SOC 2 Type II certified security
  • Unlimited file storage for all users
  • Built-in AI Email Assistant
  • Mobile app with business card scanner

Cons

  • Start plan limited to 250 active deals
  • Fewer native integrations than major competitors
  • No bulk email on Start plan
  • Only 1 pipeline on Start plan
  • Automation limited on lower tiers
4
Expert Score
9.5 / 10
391
132

Nutshell CRM Pipeline Management

Nutshell CRM Pipeline Management
View Website
Nutshell CRM Pipeline Management is tailored to meet the specific needs of Home Care Agencies. Its robust lead tracking and pipeline management features allow reps to nurture leads more efficiently, keep track of every deal, and ensure timely follow-up, making it an ideal choice for managing sales in the home care industry.
Nutshell CRM Pipeline Management is tailored to meet the specific needs of Home Care Agencies. Its robust lead tracking and pipeline management features allow reps to nurture leads more efficiently, keep track of every deal, and ensure timely follow-up, making it an ideal choice for managing sales in the home care industry.

Best for teams that are

  • Small to mid-sized businesses needing an affordable, easy-to-use sales CRM
  • Teams wanting simple pipeline management without complex enterprise features
  • B2B sales teams needing email automation and contact management

Skip if

  • Healthcare agencies requiring strict HIPAA compliance (BAA support varies/limited)
  • Home care agencies needing specialized features like EVV or caregiver scheduling
  • Large enterprises needing advanced revenue intelligence or market data

Expert Take

Our analysis shows that Nutshell uniquely solves the 'hidden cost' problem in CRM pricing by offering unlimited contacts and data storage across all plans. Research indicates it balances power and simplicity effectively, providing robust sales automation and AI features without the steep learning curve of enterprise tools. Based on documented reviews, the inclusion of free white-glove support makes it particularly valuable for SMBs transitioning from spreadsheets.

Pros

  • Unlimited contacts and data storage
  • Free white-glove support and data import
  • User-friendly visual pipeline management
  • Built-in email marketing and automation
  • Affordable entry price ($19/mo)

Cons

  • Reporting lacks enterprise-level depth
  • Limited customization for complex workflows
  • Fewer native integrations than competitors
  • Mobile app can be glitchy
  • Marketing suite is a paid add-on
5
Expert Score
9.5 / 10
608
95
EFFICIENCY BOOST

WelcomeHome CRM

WelcomeHome CRM
View Website
WelcomeHome's CRM is specifically designed for home care providers, offering a comprehensive solution for lead management, scheduling, and more. It addresses the industry's unique needs by streamlining operations, thus enhancing efficiency and productivity.
WelcomeHome's CRM is specifically designed for home care providers, offering a comprehensive solution for lead management, scheduling, and more. It addresses the industry's unique needs by streamlining operations, thus enhancing efficiency and productivity.
EFFICIENCY BOOST

Best for teams that are

  • Senior living communities and home care agencies managing occupancy and referrals
  • Sales directors needing a mobile-first app to manage tours and follow-ups on the go
  • Operators requiring detailed occupancy tracking and referral source analytics

Skip if

  • General B2B sales teams outside the senior living or home care sectors
  • Small solo operators who do not need complex occupancy or referral management features
  • Businesses looking for a free or low-cost generic CRM solution

Expert Take

Our analysis shows WelcomeHome CRM stands out for its exceptional transparency in an industry often plagued by opaque pricing. Research indicates the 'Virtual Sales Assistant' and bi-directional PointClickCare integration directly address the specific pain points of senior living operators, reducing manual data entry and administrative burden. Based on documented features, it offers a compelling balance of usability and specialized depth that generic CRMs struggle to match.

Pros

  • Transparent flat-rate pricing ($500/mo)
  • Bi-directional PointClickCare integration
  • Virtual Sales Assistant automates tasks
  • SOC 2 compliant security
  • Unlimited users and contacts

Cons

  • Cost barrier for very small agencies
  • Integration complex for custom IT setups
  • Niche focus limits versatility
  • Learning curve for advanced features
  • Fewer reviews than generic competitors
6
Expert Score
9.3 / 10
502
119
CLIENT RELATIONSHIP GURU
SCHEDULING AUTOMATION

CallProof for Home Health Care Sales

CallProof for Home Health Care Sales
View Website
CallProof is a highly specialized tool for sales pipeline management designed for Home Care Agencies. With features such as client interaction tracking, follow-ups scheduling, and pipeline organization, CallProof addresses the industry's unique needs by seamlessly managing customer relationships and enhancing sales efficiency.
CallProof is a highly specialized tool for sales pipeline management designed for Home Care Agencies. With features such as client interaction tracking, follow-ups scheduling, and pipeline organization, CallProof addresses the industry's unique needs by seamlessly managing customer relationships and enhancing sales efficiency.
CLIENT RELATIONSHIP GURU
SCHEDULING AUTOMATION

Best for teams that are

  • Home health sales reps visiting hospitals and doctors for referrals (field sales)
  • Sales managers needing to track route optimization and face-to-face visits
  • Agencies wanting a mobile-first tool to log visits via voice-to-text

Skip if

  • Inside sales teams focused purely on digital leads or phone sales
  • Agencies needing a full clinical EHR or billing system (this is purely for sales)
  • Businesses that do not rely on field sales or route planning

Expert Take

Our analysis shows CallProof is uniquely optimized for the specific workflow of home health marketers who spend their days visiting doctors and hospitals to generate referrals. Unlike generic CRMs, it focuses on 'windshield time' efficiency with features like route optimization and the 'Places' lead finder. However, based on documented features, it is strictly a B2B tool for managing referral relationships; the lack of documented HIPAA compliance means it cannot legally replace an EHR for managing patient data.

Pros

  • Route optimization reduces drive time
  • "Places" feature finds new referral sources
  • Voice-to-text simplifies note taking
  • Automated call logging tracks activity
  • Transparent and affordable pricing

Cons

  • No documented HIPAA/BAA support
  • Limited native EHR integrations
  • Mobile app can be glitchy
  • Setup process can be time-consuming
  • Web interface less robust than mobile
7
Expert Score
9.3 / 10
738
44
MOBILE-FIRST DESIGN

Housecall Pro Sales Automation

Housecall Pro Sales Automation
View Website
Housecall Pro is designed specifically for home care agencies, helping them manage their sales pipeline effectively. The software tracks leads, automates follow-ups, and helps secure more jobs, addressing the need for streamlined operations and increased sales in the home care industry.
Housecall Pro is designed specifically for home care agencies, helping them manage their sales pipeline effectively. The software tracks leads, automates follow-ups, and helps secure more jobs, addressing the need for streamlined operations and increased sales in the home care industry.
MOBILE-FIRST DESIGN

Best for teams that are

  • Field service trades like HVAC, plumbing, electrical, and cleaning companies
  • Contractors needing dispatching, invoicing, and on-the-way text notifications
  • Home maintenance businesses requiring consumer booking apps

Skip if

  • Medical home care or senior care agencies (lacks HIPAA compliance and care plans)
  • Agencies needing Electronic Visit Verification (EVV) for caregivers
  • Businesses focused on physician referral marketing rather than direct consumer service jobs

Expert Take

Our analysis shows that Housecall Pro excels at streamlining the sales process for service contractors through its visual 'Pipeline' dashboard and automated follow-up workflows. Research indicates that the 'Sales Proposal Tool' significantly aids in increasing ticket sizes by allowing pros to present tiered options (Good, Better, Best) directly on mobile devices. While advanced customizations require the top-tier plan, the core sales automation features provide immediate value for growing businesses.

Pros

  • Visual drag-and-drop sales pipeline
  • Automated follow-up emails and texts
  • Multi-option 'Good Better Best' proposals
  • Seamless QuickBooks Online integration
  • High user ratings for ease-of-use

Cons

  • Sales Proposal Tool costs extra ($40/mo)
  • API access locked to MAX plan
  • Limited native inventory management
  • GPS tracking is not real-time
  • Recurring plans require paid add-on
8
Expert Score
9.1 / 10
490
103
INSIGHTS & INTELLIGENCE

Trella Health CRM

Trella Health CRM
View Website
Trella Health CRM combines market intelligence and a mobile-first CRM platform, specifically designed for home health agencies. The solution offers actionable insights and sales management tools that address the unique needs of post-acute sales organizations.
Trella Health CRM combines market intelligence and a mobile-first CRM platform, specifically designed for home health agencies. The solution offers actionable insights and sales management tools that address the unique needs of post-acute sales organizations.
INSIGHTS & INTELLIGENCE

Best for teams that are

  • Home health and hospice agencies targeting high-value physician referrals
  • Sales teams needing Medicare claims data to identify top referral partners
  • Post-acute care providers requiring EHR integration for referral-to-admit tracking

Skip if

  • Private duty agencies focusing solely on direct-to-consumer digital leads
  • Small agencies unable to invest in market intelligence data
  • Non-medical businesses that do not rely on physician or hospital referrals

Expert Take

Our analysis shows Trella Health stands out as the only CRM in the post-acute space with CMS Qualified Entity status, granting it access to 100% of Medicare Part A and B claims data rather than the standard partial samples. This allows for unmatched precision in referral targeting. Research indicates its mobile-first design specifically addresses the 'windshield time' problem for field liaisons, integrating voice dictation and expense tracking directly into the workflow.

Pros

  • Access to 100% Medicare Part A & B claims data
  • Mobile-first CRM with voice dictation and expense tracking
  • CMS Qualified Entity and Innovator status
  • Integrates with 30+ major EHR platforms
  • Real-time referral lifecycle tracking from pending to discharge

Cons

  • No free trial available (self-guided tour only)
  • Pricing is not publicly available (custom quotes only)
  • Steep learning curve for complex data filters
  • Data updates subject to CMS claim reporting lags
  • Requires training to fully utilize market intelligence features
9
Expert Score
8.7 / 10
396
52
SENIOR CARE READY
LEAD NURTURING PRO

CareFunnels Home Care CRM

CareFunnels Home Care CRM
View Website
CareFunnels is a CRM solution meticulously designed for senior care businesses, including home health care and private duty agencies. It provides the ability to streamline sales pipeline management, helping agencies grow by nurturing leads, managing referrals, and improving overall client care.
CareFunnels is a CRM solution meticulously designed for senior care businesses, including home health care and private duty agencies. It provides the ability to streamline sales pipeline management, helping agencies grow by nurturing leads, managing referrals, and improving overall client care.
SENIOR CARE READY
LEAD NURTURING PRO

Best for teams that are

  • Home care agencies needing automated caregiver recruiting and client intake workflows
  • Agencies looking for AI-powered voice and chat receptionists to handle 24/7 inquiries
  • Owners wanting a specialized solution built on HighLevel specifically for home care

Skip if

  • General B2B businesses outside the senior care industry
  • Large enterprises requiring complex custom ERP integrations beyond standard APIs
  • Agencies looking for a standalone clinical EHR system (this is primarily for sales/marketing)

Expert Take

Our analysis shows that CareFunnels distinguishes itself by offering a 'finished system' rather than just a toolset. Research indicates it effectively bridges the gap between marketing and operations with features like AI Voice that handle after-hours intake—a critical pain point for agencies. Based on documented integrations with AxisCare and WellSky, it fits seamlessly into the existing tech stack of modern home care providers.

Pros

  • Built specifically for home care workflows
  • Integrated AI Voice and Chat agents
  • Transparent monthly pricing with no contracts
  • Seamless AxisCare and WellSky integrations
  • Includes Applicant Tracking System (ATS)

Cons

  • Variable costs for voice and SMS
  • Dependent on HighLevel infrastructure
  • Not BBB accredited
  • Fewer public reviews than major competitors
  • Mobile app has limited ratings

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1 Salesloft Sales Pipeline Software
Not specified No Contact for trial Yes Yes Yes SOC 2 Salesforce, LinkedIn, Slack Yes Enterprise pricing
2 RevenueGrid Pipeline Management
Not specified No Contact for trial Not specified Not specified Not specified Not specified Salesforce Not specified Enterprise pricing
3 Pipeline CRM - Sales Management
Yes No Yes - 14 days Yes Yes Yes Not specified Google Workspace, QuickBooks, Slack Yes $25/user/month
4 Nutshell CRM Pipeline Management
Yes No Yes - 14 days Yes Yes Yes Not specified Google Workspace, Microsoft 365, Slack Yes $19/user/month
5 WelcomeHome CRM
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
6 CallProof for Home Health Care Sales
Yes Yes Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Free
7 Housecall Pro Sales Automation
Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Google Calendar, Mailchimp Not specified $49/month
8 Trella Health CRM
Yes No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Enterprise pricing
9 CareFunnels Home Care CRM
Not specified No Contact for trial Not specified Not specified Not specified Not specified Not specified Not specified Custom pricing
1

Salesloft Sales Pipeline Software

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Salesforce, LinkedIn, Slack
Supports SSO
Yes
Starting Price
Enterprise pricing
2

RevenueGrid Pipeline Management

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce
Supports SSO
Not specified
Starting Price
Enterprise pricing
3

Pipeline CRM - Sales Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Workspace, QuickBooks, Slack
Supports SSO
Yes
Starting Price
$25/user/month
4

Nutshell CRM Pipeline Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Workspace, Microsoft 365, Slack
Supports SSO
Yes
Starting Price
$19/user/month
5

WelcomeHome CRM

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing
6

CallProof for Home Health Care Sales

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Free
7

Housecall Pro Sales Automation

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Google Calendar, Mailchimp
Supports SSO
Not specified
Starting Price
$49/month
8

Trella Health CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Enterprise pricing
9

CareFunnels Home Care CRM

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Not specified
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing

Similar Categories

How We Rank Products

Our Evaluation Process

The 'How We Choose' section for sales pipeline management tools tailored for home care agencies outlines a comprehensive research methodology grounded in objective analysis. Key factors evaluated include product specifications, essential features, customer reviews, and overall ratings, with a focus on the unique requirements of home care agencies, such as ease of use, integration capabilities, and reporting functionalities. Specific considerations, such as compliance with healthcare regulations and the ability to manage client interactions effectively, played a significant role in the selection process. Rankings were determined by analyzing comparative data from multiple sources, including customer feedback and price-to-value ratios, ensuring that the chosen products align with the operational needs of home care providers.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of industry standards and user feedback.
  • Rankings based on a thorough analysis of specifications, customer reviews, and expert assessments in sales pipeline management.
  • Selection criteria focus on features critical to home care agencies, ensuring effective management of sales processes.

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Score Breakdown

0.0 / 10

What This Award Means