Best Customer Community Platforms with Event and Webinar Management

Browser-based webinar and virtual event platform with no download required for attendees.

Editor's takeBigMarker holds a #1 customer satisfaction score with a 94 overall rating and a 97% Capterra recommendation rate. Its browser-based setup avoids downloads for attendees and scales to large virtual events. An Enterprise+ CRM integration guarantee is something competitors do not offer. Reviewers note a learning curve for hosts and occasional audio or video sync problems at scale.

Webinar and engagement platform that scores audience behavior for sales and marketing teams.

Editor's takeON24 was ranked the #1 Enterprise Webinar Platform in G2's Fall 2025 report. Its Engagement Score turns webinar activity like poll answers and viewing time into a single metric sales teams can act on. Pricing starts around $10,000 a year with no public tiers, and some users call the presenter interface cluttered compared to newer tools.

All-in-one webinar and course platform with per-attendee pricing, no transaction fees and a built-in CourseNinja module.

Editor's takeWebinarNinja bundles a full course platform, CourseNinja, into the same subscription as its webinar tool, and takes no cut of ticket or course sales. Pricing scales by attendee count rather than seats, starting at $49 a month for everything included. G2 reviewers rate it 3.1 out of 5, citing bugs and strict refund policies.

AI-powered community platform for associations with deep AMS integrations and built-in event management.

Editor's takeHigher Logic's core strength is pre-built integration with Association Management Systems like iMIS and MemberClicks, a category most general community platforms ignore. Scale is substantial, with over 3,000 customers running more than 350,000 communities and 200 million users. The tradeoff shows up in usability, where admins consistently describe the back-end interface as clunky and cite a real learning curve.

B2B community platform that feeds forum activity directly into Gainsight CS health scores.

Editor's takeGainsight Customer Communities feeds forum posts, questions, and events directly into Gainsight CS, turning community activity into ARR and health-score signals that standalone forum tools cannot match. AI features like Write with AI and Topic Summary cut down moderator workload, and clients include Gong and Zapier. One gap stands out for active discussions: there is no reply-to-reply threading, and AWS Marketplace lists a 12-month contract at $20,000, putting it out of reach for smaller teams.

An all-in-one CRM, membership, and webinar platform for associations, with CPD credit tracking and Zoom integration.

Editor's takeGlue Up merges webinar management with a built-in CRM and membership database, so associations can track CPD credits, issue certificates, and manage renewals without stitching together separate tools. It holds SOC 2 Type I certification and Data Privacy Framework certification across the EU, UK, and Switzerland, a strong compliance posture for organizations handling member data. The catches are practical: pricing starts at $2,500 a year with annual billing only and no free plan, and users report a steep learning curve along with duplicate contact records during setup.

Event management platform wrapping ticketing, speaker coordination, and affiliate marketing around Zoom or Vimeo.

Editor's takeHeySummit ranks 6th of 10 in this category at 8.7. It solves summit logistics well by wrapping around tools organizers already own. Paying separately for video hosting is the tradeoff for that flexibility.

Enterprise community platform with a patented rank engine, AI moderation and Fortune 100-scale gamification.

Editor's takeKhoros built a patented rank and reputation engine scoring user actions across 80-plus activities. It powers over 400 branded communities and holds ISO 27001:2013 certification plus SOC 2 Type II compliance. Contracts run $10,000 to $50,000-plus a year and auto-renew unless canceled 90 days out.

All-in-one community platform unifying events, content, and discussions for enterprise brands.

Editor's takeGradual grew out of the Engineering Leadership Community and solves a real fragmentation problem, running events, content, and discussions inside one branded environment rather than three disconnected tools. Zwift used it to host a 23,000-person virtual conference. Reviewers note the tradeoff: less configuration depth and fewer common-tool integrations than mature platforms like Khoros.