Unpacking the Data: Insights on Leading Cloud Security Platforms for Medical Offices Market research shows that medical offices are increasingly prioritizing cloud security platforms to safeguard sensitive patient information. When analyzing customer reviews, many indicate that platforms like McAfee and Palo Alto Networks stand out for their robust compliance features, which are commonly noted for helping practices meet HIPAA requirements. Interestingly, while some brands tout flashy marketing claims about their speed and scalability, data indicates that features such as encryption capabilities and user-friendly interfaces are what truly matter to healthcare professionals. For instance, reviews reveal that Symantec is often highlighted in customer feedback for its straightforward setup and integration with existing systems, making it a favorite among smaller practices looking to maximize efficiency without overwhelming their teams. Studies suggest that around 70% of healthcare providers favor platforms with strong customer support, emphasizing the importance of having assistance readily available. In a market where budget options are essential, Trend Micro has gained traction due to its competitive pricing without sacrificing essential features—many users find it an excellent fit for practices just starting to embrace cloud solutions.Unpacking the Data: Insights on Leading Cloud Security Platforms for Medical Offices Market research shows that medical offices are increasingly prioritizing cloud security platforms to safeguard sensitive patient information.Unpacking the Data: Insights on Leading Cloud Security Platforms for Medical Offices Market research shows that medical offices are increasingly prioritizing cloud security platforms to safeguard sensitive patient information. When analyzing customer reviews, many indicate that platforms like McAfee and Palo Alto Networks stand out for their robust compliance features, which are commonly noted for helping practices meet HIPAA requirements. Interestingly, while some brands tout flashy marketing claims about their speed and scalability, data indicates that features such as encryption capabilities and user-friendly interfaces are what truly matter to healthcare professionals. For instance, reviews reveal that Symantec is often highlighted in customer feedback for its straightforward setup and integration with existing systems, making it a favorite among smaller practices looking to maximize efficiency without overwhelming their teams. Studies suggest that around 70% of healthcare providers favor platforms with strong customer support, emphasizing the importance of having assistance readily available. In a market where budget options are essential, Trend Micro has gained traction due to its competitive pricing without sacrificing essential features—many users find it an excellent fit for practices just starting to embrace cloud solutions. And let's be honest: in a world where every other day seems to bring a new data breach headline, who wouldn't want to invest in peace of mind? Did you know that Cisco has been in the cybersecurity game since the late 1980s? That kind of history may help instill confidence in their offerings. Ultimately, understanding what matters most—robust security measures and responsive customer support—can help medical offices make informed decisions that align with their unique needs and budgets.
Designed specifically for the healthcare industry, Cloudticity offers a robust cloud security solution that ensures continuous enforcement of security policies, agility, and protection of PHI. It addresses the industry's unique needs by providing HIPAA-compliant security, mitigating the risks associated with healthcare data.
Designed specifically for the healthcare industry, Cloudticity offers a robust cloud security solution that ensures continuous enforcement of security policies, agility, and protection of PHI. It addresses the industry's unique needs by providing HIPAA-compliant security, mitigating the risks associated with healthcare data.
Best for teams that are
Healthcare orgs on AWS/Azure wanting managed security and compliance
Teams valuing high automation and real-time compliance visibility
Organizations finding other MSPs too rigid or "black-box"
Skip if
Organizations not using AWS or Azure public clouds
Companies wanting a pure software tool rather than a managed service
Small practices with very low cloud spend or complexity
Expert Take
Our analysis shows that Cloudticity stands out for its documented zero-breach history over a decade, a critical metric for healthcare. Research indicates their HITRUST Inheritance Program allows organizations to inherit over 350 controls, significantly accelerating compliance timelines. Based on documented features, the platform's 98% automation rate for operational tasks offers a unique blend of security and efficiency that is hard to find in generalist MSPs.
Pros
Zero breaches in 10+ years
Inherit 350+ HITRUST controls
30% average cloud cost savings
99% automated issue remediation
24/7/365 help desk support
Cons
Cannot turn specific modules on/off
Limited public pricing visibility
Low third-party review volume
Requires AWS, Azure, or GCP
Overkill for non-PHI workloads
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the completeness of security features, automation capabilities, and healthcare-specific tools offered within the platform.
What We Found
Cloudticity Oxygen provides a fully automated managed cloud solution including Cloud Security Posture Management (CSPM), Cloud Workload Protection (CWPP), and automated remediation for 99% of operational issues.
Score Rationale
The score reflects the platform's comprehensive, healthcare-specific tech stack that automates complex security and operational tasks, though it is strictly bound to public cloud ecosystems.
Supporting Evidence
Automated remediation of 99% of operational issues coupled with always-on, real-time help desk. Automated remediation of 99% of operational issues coupled with always-on, real-time help desk.
— cloudticity.com
Includes intrusion detection, log monitoring, file integrity monitoring, and real-time malware prevention. Includes intrusion detection and prevention, log monitoring, file integrity monitoring, and real-time malware prevention.
— cloudticity.com
Oxygen functions as a monitoring and optimization umbrella that sits over an environment and its resources. Oxygen functions as a monitoring and optimization umbrella that sits over an environment and its resources.
— aws.amazon.com
Continuous enforcement of security policies is outlined in the platform's capabilities, providing ongoing protection for healthcare data.
— cloudticity.com
HIPAA-compliant security features are documented in official product documentation, ensuring adherence to healthcare regulations.
— cloudticity.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's track record, certifications, and reputation specifically within the high-stakes healthcare industry.
What We Found
Cloudticity holds a documented zero-breach record over 10+ years of operation and maintains top-tier partnerships with AWS (Healthcare Competency) and Microsoft Azure.
Score Rationale
A decade-long zero-breach history in the healthcare sector is an exceptional trust signal that justifies a score above 9.0, despite a lower volume of public peer reviews.
Supporting Evidence
Cloudticity is an AWS Advanced Partner with Healthcare and DevOps competencies. Cloudticity is an AWS Advanced Partner, Audited Managed Services Provider, Authorized Government Reseller, and has the AWS Healthcare and DevOps competencies.
— partners.amazonaws.com
Cloudticity has never had a breach in 10 years of business. Cloudticity has never had a breach in 10 years of business.
— cloudticity.com
Recognized for HIPAA compliance, a critical trust signal for healthcare providers.
— cloudticity.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of management, dashboard visibility, and the responsiveness of support services for technical users.
What We Found
The platform offers a single unified dashboard for compliance and security visibility, with a reported 70% of help desk tickets resolved within one hour.
Score Rationale
The high degree of automation and rapid support response times create a strong user experience, although the system is a complex B2B managed service rather than a simple self-serve tool.
Supporting Evidence
Provides a single, unified dashboard for security and compliance oversight. all through a single, unified dashboard.
— cloudticity.com
70% of help desk tickets are resolved within 1 hour. 70% of help desk tickets are resolved within 1 hour.
— cloudticity.com
Requires a tech-savvy team for full utilization, as noted in product documentation.
— cloudticity.com
24/7 support availability is documented, enhancing customer experience for healthcare providers.
— cloudticity.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear pricing models, cost-saving claims, and the flexibility of the commercial terms.
What We Found
Pricing is usage-based with no fixed subscription end dates, and the vendor claims an average of 30% savings on cloud spend, though specific platform fees require a quote.
Score Rationale
The documented cost savings and flexible cancellation terms are positive, but the lack of public modular pricing for the managed service prevents a higher score.
Supporting Evidence
Pricing is based on actual usage, with charges varying according to how much you consume. Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
— aws.amazon.com
Customers save an average of 30% on cloud spend in the first three months. Customers save an average of 30% on cloud spend in the first three months.
— cloudticity.com
Pricing is customized based on organizational needs, limiting upfront cost visibility.
— cloudticity.com
9.7
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate the depth of compliance frameworks supported and the ability to accelerate certification processes for customers.
What We Found
Cloudticity offers a HITRUST Inheritance Program allowing customers to inherit 350+ controls, accelerating certification by up to 62%, alongside 1000+ continuous compliance checks.
Score Rationale
The ability to inherit hundreds of HITRUST controls and the continuous automated mapping to HIPAA/NIST represents a market-leading capability in healthcare compliance.
Supporting Evidence
Performs 1000+ continuous compliance checks mapped to HITRUST, HIPAA, and NIST. 1000+ continuous compliance checks mapped to HITRUST CSF controls, HIPAA CFRs, and NIST 800-53.
— cloudticity.com
Customers can inherit over 350 HITRUST controls to accelerate certification. Cloudticity has automated 357 HITRUST controls that are shared with the client... shortens the HITRUST journey by 25-62%.
— blog.cloudticity.com
Continuous policy enforcement mitigates risks associated with healthcare data breaches.
— cloudticity.com
HIPAA compliance ensures robust data protection for healthcare organizations.
— cloudticity.com
9.0
Category 6: Support, Training & Onboarding Resources
What We Looked For
We assess the availability of expert guidance, technical account management, and ongoing operational support.
What We Found
Customers are assigned a dedicated Cloud Value Architect (CVA) and have access to a 24/7/365 help desk that resolves most issues via automation.
Score Rationale
The inclusion of a dedicated Cloud Value Architect and round-the-clock expert support ensures high reliability and guidance, which is critical for healthcare IT operations.
Supporting Evidence
Provides 24/7 365 critical incident response. 70% of help desk tickets are resolved within 1 hour with 24/7 365 critical incident response.
— cloudticity.com
Assigns a dedicated Cloud Value Architect (CVA) for ongoing reviews and optimization. Cloudticity managed services will assign a dedicated Cloud Value Architect (CVA), who will act as a point of contact.
— aws.amazon.com
Integration with major cloud providers like AWS is documented, enhancing ecosystem strength.
— aws.amazon.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The product has a significantly lower volume of verified user reviews on major third-party platforms like G2 and Capterra compared to generalist cloud security tools, limiting independent peer validation.
Impact: This issue had a noticeable impact on the score.
The Oxygen platform is sold as a comprehensive 'full package' managed service, meaning clients cannot disable specific modules (like compliance or security only) to lower costs if they do not need the full suite.
Impact: This issue caused a significant reduction in the score.
ClearDATA provides a robust SaaS solution designed to enhance the security of healthcare cloud infrastructures. With a focus on HIPAA and HITRUST compliance, it addresses the unique requirements of the healthcare industry, protecting sensitive patient data from breaches and ensuring regulatory compliance.
ClearDATA provides a robust SaaS solution designed to enhance the security of healthcare cloud infrastructures. With a focus on HIPAA and HITRUST compliance, it addresses the unique requirements of the healthcare industry, protecting sensitive patient data from breaches and ensuring regulatory compliance.
DATA DEFENDER
COMPLIANCE CHAMPION
Best for teams that are
Healthcare orgs on AWS/Azure/GCP needing strict HIPAA/HITRUST compliance
Teams with limited internal security resources needing managed compliance
Payers and Life Sciences companies requiring high regulatory expertise
Skip if
Non-healthcare industries (retail, finance, etc.)
Organizations wanting full DIY control over their cloud configurations
Companies not using public clouds (AWS, Azure, GCP)
Expert Take
Our analysis shows ClearDATA stands out by moving beyond passive monitoring to active enforcement, such as blocking unencrypted services like AWS Fargate before they can expose data. Research indicates their 'Policy-as-Code' engine maps directly to complex frameworks like HIPAA and GDPR, significantly reducing the burden on internal teams. With backing from industry giants like Humana and Merck, they offer a level of healthcare-specific credibility that generalist security tools cannot match.
Pros
HITRUST r2 Certified & HIPAA compliant
Blocks non-compliant cloud services automatically
Multi-cloud support (AWS, Azure, GCP)
Automated PHI leak discovery
Backed by Humana & Merck
Cons
Higher cost than generalist competitors
Support response times can vary
Steep learning curve for implementation
Requires technical cloud expertise
Opaque quote-based pricing
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of healthcare-specific security controls, automated safeguards, and multi-cloud coverage.
What We Found
ClearDATA's CyberHealth Platform provides deep, healthcare-native CSPM with over 300 automated safeguards that actively block non-compliant configurations (e.g., unencrypted AWS Fargate) across AWS, Azure, and GCP.
Score Rationale
The score is exceptional because it goes beyond monitoring to active remediation and blocking of non-compliant services, a critical feature for healthcare.
Supporting Evidence
Features include sensitive data governance and automated PHI leak discovery. Our Sensitive Data Governance capabilities provide continuous monitoring and automated PHI leak discovery
— cleardata.com
It specifically blocks non-compliant service configurations, such as AWS Fargate without encrypted storage. For example, we block FarGate on AWS because it doesn't have encrypted storage under it.
— cleardata.com
The platform includes over 300 safeguards aligning with HIPAA, HITRUST, NIST, and GDPR. Our 300+ safeguards align with critical healthcare regulations including HIPAA, HITRUST, NIST, GDPR, and more.
— cleardata.com
Offers healthcare-specific security features designed to protect sensitive patient data, as outlined in the company's service overview.
— cleardata.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry-standard certifications, strategic backing from healthcare leaders, and verified partnerships.
What We Found
ClearDATA holds HITRUST r2 Certification (v11.3), is the only healthcare-specific AWS Level 1 MSSP, and is backed by industry giants like Humana and Merck GHIF.
Score Rationale
The combination of HITRUST r2 certification and direct investment from major healthcare payers (Humana) and pharma (Merck) establishes top-tier credibility.
Supporting Evidence
Strategic investors include Humana, HCSC, and Merck Global Health Innovation Fund. Two new strategic investors participated in the financing round, including Humana Inc.... and Health Care Service Corporation (HCSC)
— cleardata.com
It is the only healthcare-specific provider with AWS Level 1 MSSP Competency. ClearDATA is only one of 62 companies around the world and the only healthcare-specific provider to attain this designation
— cleardata.com
ClearDATA achieved HITRUST r2 Certification version 11.3 in late 2024. ClearDATA... today announced its CyberHealth™ Platform and cloud managed services have earned Certified status by HITRUST for information security.
— cleardata.com
Featured in industry publications for its focus on healthcare cloud security.
— healthcareitnews.com
Recognized by HITRUST for maintaining compliance with healthcare security standards.
— hitrustalliance.net
8.6
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use for technical teams, dashboard clarity, and the quality of customer support.
What We Found
While users appreciate the removal of compliance guesswork, some report a steep learning curve requiring technical expertise and mixed experiences with support responsiveness.
Score Rationale
The score is impacted by documented reports of support tickets sitting until escalated and the requirement for significant technical know-how.
Supporting Evidence
Implementation requires a decent amount of technical knowledge. Plus, you need a decent amount of technical know how to implement it properly.
— softwarefinder.com
Some users report that support tickets can be slow to resolve without escalation. Support was a challenge. Often tickets would sit until escalated.
— trustradius.com
Users note the platform removes guesswork for cloud adoption. Removes the 'guess work' for healthcare organizations who want to adopt to modern cloud technologies.
— g2.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, cost-to-value ratio, and flexibility of contract terms.
What We Found
Pricing is not publicly listed and involves setup fees plus usage costs; reviews indicate it is more expensive than competitors, positioning it as a premium enterprise solution.
Score Rationale
The score reflects the lack of public pricing transparency and user feedback citing higher costs compared to alternatives.
Supporting Evidence
Pricing model is based on contract duration and usage. Pricing is based on the duration and terms of your contract with the vendor, and additional usage.
— aws.amazon.com
Costs include a one-time platform setup fee for the first year. Platform Setup Fee – Year 1 Only, One-time professional services engagement to install the platform
— cleardata.com
Users have noted it is more expensive than other options. One thing I do not like is that it's more expensive compared to other options out there.
— softwarefinder.com
9.8
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine the depth of healthcare-specific compliance frameworks and active threat defense mechanisms.
What We Found
ClearDATA excels here with 'Policy-as-Code' that automatically enforces HIPAA/HITRUST standards and a Managed Defense service that blocks threats based on healthcare-specific intelligence.
Score Rationale
Near-perfect score due to the specialized focus on healthcare compliance (HIPAA, GDPR, GxP) and the ability to inherit HITRUST controls.
Supporting Evidence
Customers can inherit ClearDATA's HITRUST controls to accelerate their own certification. ClearDATA's most recent certification equips the company with a wider array of inheritable controls
— cleardata.com
Managed Defense services use healthcare-specific threat intelligence. ClearDATA leverages a healthcare-focused threat intelligence network, continuously enhancing your security posture.
— cspm.cleardata.com
The platform enforces compliance with HIPAA, HITRUST, NIST, and GDPR. Our 300+ safeguards align with critical healthcare regulations including HIPAA, HITRUST, NIST, GDPR, and more.
— cleardata.com
SOC 2 compliance is outlined in published security documentation, ensuring robust data protection.
— cleardata.com
9.1
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for native integrations with major cloud providers and healthcare-specific data services.
What We Found
Strong native support for AWS, Azure, and GCP, including specialized healthcare services like Amazon HealthLake and Comprehend Medical.
Score Rationale
Excellent multi-cloud support and deep integration with specialized healthcare cloud services justify a high score.
Supporting Evidence
Supports Amazon Comprehend Medical for clinical text analysis. ClearDATA can help you assess the security and compliance of your clinical text... using Amazon Comprehend Medical
— cleardata.com
Integrates with Amazon HealthLake for secure health data storage and analysis. ClearDATA can help you build Amazon HealthLake connectors to transform existing healthcare data in to the FHIR format
— cleardata.com
Supports all three major public clouds: AWS, Azure, and Google Cloud. Public Clouds Supported: Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)
— cleardata.com
Partnerships with leading cloud providers enhance ecosystem strength, as referenced by third-party publications.
— aws.amazon.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Implementation requires a significant amount of technical know-how, presenting a steep learning curve for some teams.
Impact: This issue had a noticeable impact on the score.
Orca's Healthcare Cloud Security is designed to make security and HIPAA compliance a breeze for healthcare organizations using AWS, Azure, or Google Cloud. It offers deep visibility into your cloud infrastructure, identifying vulnerabilities and ensuring patient data protection - crucial for medical offices dealing with sensitive information.
Orca's Healthcare Cloud Security is designed to make security and HIPAA compliance a breeze for healthcare organizations using AWS, Azure, or Google Cloud. It offers deep visibility into your cloud infrastructure, identifying vulnerabilities and ensuring patient data protection - crucial for medical offices dealing with sensitive information.
Environments heavily reliant on on-premise legacy infrastructure
Teams needing deep, hands-on consulting for HIPAA audit preparation
Expert Take
Our analysis shows Orca Security solves a critical healthcare challenge: securing sensitive medical workloads without installing disruptive agents. Research indicates its 'SideScanning' technology effectively detects unsecured PHI and enforces HIPAA compliance by reading block storage out-of-band. While it may have a scanning lag compared to real-time agents, the trade-off for zero performance impact on patient systems is often worth it for healthcare providers.
Pros
100% agentless visibility (SideScanning)
Detects unsecured PHI & HIPAA risks
Fast deployment in minutes
Unified platform (CSPM, CWPP, CIEM)
Simple 'One SKU' pricing model
Cons
Scanning lag up to 24 hours
High cost/premium pricing
No real-time blocking (agentless)
UI can be cluttered/overwhelming
Limited on-premise support
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We look for comprehensive cloud security features that specifically address healthcare needs like PHI detection and vulnerability management without disrupting critical medical workloads.
What We Found
Orca uses patented 'SideScanning' technology to read cloud block storage out-of-band, detecting vulnerabilities, malware, and unsecured PHI without installing agents on workloads.
Score Rationale
The score is high because the agentless architecture uniquely solves the challenge of securing sensitive healthcare environments without performance impact, though it relies on snapshots rather than real-time agents.
Supporting Evidence
The platform specifically surfaces critical healthcare risks including unsecured Protected Health Information (PHI). Within minutes, Orca surfaces critical and prioritized cloud risks, including... unsecured PHI.
— orca.security
Orca's patented SideScanning™ technology reads your cloud configuration and workloads' runtime block storage out-of-band. Orca's patented SideScanning™ technology reads your cloud configuration and workloads' runtime blog storage out-of-band, without the gaps in coverage, alert fatigue, or operational cost of agents.
— orca.security
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry recognition, major healthcare customer case studies, and strong backing from reputable investors.
What We Found
Orca is a 'CNBC Disruptor 50' and 'AWS Partner of the Year' with healthcare customers like Rods&Cones and Digital Turbine, backed by major investors like Temasek.
Score Rationale
The company has established significant trust through high-profile awards and verified healthcare case studies, justifying a score above 9.0.
Supporting Evidence
Healthcare technology provider Rods&Cones uses Orca to secure their remote surgical assistance platform. Rods&Cones is now often classified as a Priority Project... Orca Security helps alleviate the risks.
— rods-cones.com
Orca Security is recognized as a 2022 AWS Partner of the Year and a 2023 CNBC Disruptor 50. 2022 AWS Partner of the Year. 2023 CNBC Disruptor 50.
— orca.security
Recognized by Healthcare IT News for its impact on healthcare cloud security, highlighting its role in simplifying HIPAA compliance.
— healthcareitnews.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of deployment, intuitive interfaces, and minimal friction for security teams managing complex cloud environments.
What We Found
Users consistently praise the 'deploy in minutes' agentless setup and intuitive interface, though some reviews mention a cluttered dashboard.
Score Rationale
The ability to deploy without agents is a massive usability advantage, pushing the score high, though minor complaints about UI clutter prevent a perfect score.
Supporting Evidence
G2 reviews highlight the intuitive interface and lack of a learning curve. The interface is very intuitive and there was not a learning curve at all.
— g2.com
Users report that the entire rollout can take as little as 10 minutes due to the agentless design. The entire roll out took around 10 minutes.
— orca.security
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for transparent pricing models that align with value delivered, avoiding hidden fees or complex tiering.
What We Found
Orca uses a transparent 'One SKU' model based on compute assets, but actual costs are high and not publicly listed, requiring custom quotes.
Score Rationale
While the 'One SKU' model is commendable for simplicity, the lack of public pricing and user reports of high costs keep this score slightly lower than others.
Supporting Evidence
Users note that the product is very costly with limited discounts. It is very costly with NO Discounts even for the Partners.
— g2.com
Orca offers a single SKU pricing model that includes all features without hidden fees. We offer a single SKU, ensuring you get access to everything the Orca Cloud Security Platform has to offer... No hidden fees.
— orca.security
9.5
Category 5: Security, Compliance & Data Protection
What We Looked For
We look for specific healthcare compliance support (HIPAA, HITRUST) and the ability to detect sensitive patient data.
What We Found
The platform includes built-in compliance templates for HIPAA and HITRUST and automatically scans for and locates at-risk PHI across the cloud estate.
Score Rationale
This is the product's strongest area, with specialized features for PHI detection and automated compliance reporting that directly address healthcare needs.
Supporting Evidence
The platform supports a wide range of benchmarks including HIPAA, SOC 2, and HITRUST. Orca supports all the must-have compliance certifications relevant to healthcare, including HIPAA, SOC2 and ISO/IEC 27001.
— orca.security
Orca automatically runs critical compliance checks for HIPAA and finds at-risk patient data. Orca automatically runs all critical compliance checks and finds at-risk patient data from a single platform.
— orca.security
8.8
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for broad support across major cloud providers and seamless integration with standard DevOps and ticketing tools.
What We Found
Orca integrates with AWS, Azure, GCP, Alibaba, and Oracle Cloud, plus workflow tools like Jira, ServiceNow, and PagerDuty.
Score Rationale
The integration coverage is robust for a modern enterprise tool, covering all major clouds and standard operational workflows.
Supporting Evidence
Orca supports multi-cloud environments including AWS, Azure, and Google Cloud. Orca supports a wide range of CIS benchmarks, including Apache CIS, AWS CIS, Azure CIS, Docker CIS, GCP CIS
— orca.security
The platform integrates with major workflow tools including ServiceNow, Jira, and PagerDuty. It integrates with tools like ServiceNow, Jira, PagerDuty, Splunk, Snowflake, Zscaler, and other platforms
— cio.economictimes.indiatimes.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users report issues with false positives and a cluttered interface leading to alert fatigue.
Impact: This issue had a noticeable impact on the score.
iBoss Healthcare Security leverages cloud-based technology to provide robust protection for electronic health records and medical data platforms. It has been specifically designed to meet the strict compliance needs of the healthcare industry, ensuring seamless and secure access to healthcare SaaS applications while automating compliance tasks.
iBoss Healthcare Security leverages cloud-based technology to provide robust protection for electronic health records and medical data platforms. It has been specifically designed to meet the strict compliance needs of the healthcare industry, ensuring seamless and secure access to healthcare SaaS applications while automating compliance tasks.
Organizations needing to prevent PHI leakage to GenAI tools like ChatGPT
Teams securing a remote or hybrid healthcare workforce
Skip if
Organizations looking solely for internal data center workload protection
Small, single-location practices not needing SASE/WAN security
Expert Take
Our analysis shows iBoss distinguishes itself with a containerized cloud architecture that allows for dedicated IP addresses, a critical feature for securing IP-restricted healthcare applications. Research indicates it offers deep vertical-specific capabilities, such as GenAI PHI protection and medical device security, which go beyond generic SASE offerings. Based on documented case studies, its ability to scale to over 100,000 users while maintaining strict HIPAA compliance makes it a robust choice for large healthcare networks.
Pros
Unified Zero Trust SASE replacing legacy VPNs
Granular HIPAA/PHI data loss prevention features
Scalable containerized cloud architecture for dedicated IPs
Proven deployment in large NHS Trust networks
Comprehensive IoT and medical device security
Cons
Customer support reported as slow or inefficient
Policy changes may require user re-login
Migration from legacy hardware can be complex
Licensing costs can be high for some
Occasional latency issues reported by users
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of security features, specifically Zero Trust architecture, CASB, and DLP capabilities relevant to healthcare environments.
What We Found
iBoss delivers a unified Zero Trust SASE platform featuring advanced CASB, Exact Data Match DLP for PHI, and specific protections for medical IoT devices and GenAI interactions.
Score Rationale
The score is high due to the comprehensive integration of SWG, CASB, and ZTNA into a single platform, though some advanced features require add-ons.
Supporting Evidence
iBoss replaces legacy VPNs with Zero Trust Network Access (ZTNA) that provides granular, identity-based access controls. Zero Trust Network Access replaces legacy VPNs with granular, identity-based access controls and encrypted connections.
— iboss.com
The platform includes specialized modules for healthcare, such as 'Next-Gen AI CASB with advanced DLP capabilities for healthcare data protection' and 'Real-time PII detection'. Next-Gen AI CASB with advanced DLP capabilities for healthcare data protection. Key Requirements: Real-time PII detection. Cloud application discovery.
— iboss.com
Secure access to electronic health records is a core feature outlined in product documentation.
— iboss.com
HIPAA compliance and automated compliance tasks are documented in the official product features.
— iboss.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for adoption by major healthcare organizations, industry certifications, and validated peer reviews.
What We Found
iBoss is trusted by massive healthcare networks, including large UK NHS Trusts protecting over 10,000 users, and holds significant patents in cloud security.
Score Rationale
The product demonstrates exceptional credibility through verified large-scale deployments in critical national healthcare infrastructure and Fortune 500 companies.
Supporting Evidence
Gartner Peer Insights shows a strong overall rating of 4.6 to 4.8 based on over 130 reviews. iboss has 131 reviews with an overall average rating of 4.8.
— gartner.com
A large NHS Trust in London uses iBoss to protect over 10,000 users and secure 14,000 devices. Having supported the Trust since 2015, iboss now protects over 10,000 of the Trust's users... The Trust was shielded from the 2017 WannaCry ransomware attack.
— iboss.com
Recognized for HIPAA compliance, a critical trust signal for healthcare security solutions.
— iboss.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of deployment, interface intuitiveness, and the quality of technical support services.
What We Found
While the interface is praised for being intuitive and granular, significant user feedback highlights frustrations with customer support responsiveness and occasional login latency.
Score Rationale
The score is impacted by documented complaints regarding support efficiency and forced re-logins for policy changes, preventing a higher premium score.
Supporting Evidence
Some users report that changes require mandatory log-offs to take effect, disrupting workflow. Users face access issues due to slow performance and mandatory log-offs for changes to take effect.
— g2.com
Users find the interface intuitive for configuring access policies compared to traditional VPNs. I find that the interface is intuitive, making it easy to configure changes and implement policies.
— gartner.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate public pricing availability, contract flexibility, and total cost of ownership relative to features.
What We Found
Pricing is not listed on the main site but is transparently available via public sector frameworks like G-Cloud, ranging from £11.55 to £27.00 per user annually.
Score Rationale
The availability of precise pricing data through government frameworks boosts transparency, although direct commercial pricing remains quote-based.
Supporting Evidence
Transaction data indicates an average annual contract value of approximately $21,000. The average cost for iboss software is about $21,000 annually.
— vendr.com
Public sector pricing is documented between £11.55 and £27.00 per user per year depending on the package. Price: £11.55 to £27.00 a user a year. Education pricing available; Free trial available.
— applytosupply.digitalmarketplace.service.gov.uk
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine adherence to healthcare regulations (HIPAA), data encryption standards, and protection of Protected Health Information (PHI).
What We Found
iBoss offers specialized HIPAA compliance controls, automated audit trails, and advanced DLP that can detect and block PHI transfer in real-time.
Score Rationale
This is a standout category for iBoss, with features explicitly engineered for healthcare compliance and granular data protection that exceeds standard market offerings.
Supporting Evidence
Data Loss Prevention features include Exact Data Match (EDM) to protect specific records like medical identifiers. iboss's data loss prevention (DLP) capabilities include exact data match, allowing organizations to detect and protect specific records... even within large datasets.
— softwarefinder.com
The platform includes automated HIPAA compliance controls and encrypted data transmission. iboss Zero Trust SASE platform with automated HIPAA compliance controls. Key Requirements: Advanced DLP for PHI protection. Zero Trust access controls.
— iboss.com
Automated compliance tasks reduce manual efforts, as outlined in product features.
— iboss.com
Designed to meet strict healthcare compliance needs, including HIPAA.
— iboss.com
9.0
Category 6: Scalability & Performance
What We Looked For
We assess the platform's ability to handle high user volumes and distributed networks without performance degradation.
What We Found
The containerized cloud architecture supports massive deployments, including a Fortune 500 company with 100,000 employees and 100+ points of presence globally.
Score Rationale
Proven ability to scale to hundreds of thousands of users and billions of daily transactions justifies a high score, validating its enterprise-grade architecture.
Supporting Evidence
The platform processes over 150 billion transactions daily. Leveraging a purpose-built cloud architecture... iboss processes over 150 billion transactions daily, blocking 4 billion threats per day.
— g2.com
iBoss successfully migrated a Fortune 500 company with 100,000 employees across 100 countries to the cloud. iboss enabled this highly complex environment with 100,000 employees in more than 100 countries to deploy to the cloud.
— iboss.com
Integration with healthcare SaaS applications documented in product specifications.
— iboss.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Migration from legacy hardware (specifically Bluecoat) and integration with certain tools like JAMF has been described as difficult by some administrators.
Impact: This issue had a noticeable impact on the score.
Mimecast's Healthcare Cloud Security is specifically designed to manage the unique security challenges in the healthcare sector. With a focus on email security, continuity, and archiving, it addresses the industry's need for robust, compliant and secure communication channels, while providing a broad protection against advanced threats.
Mimecast's Healthcare Cloud Security is specifically designed to manage the unique security challenges in the healthcare sector. With a focus on email security, continuity, and archiving, it addresses the industry's need for robust, compliant and secure communication channels, while providing a broad protection against advanced threats.
AI INTEGRATION
Best for teams that are
Healthcare orgs needing defense against email-borne ransomware/phishing
Organizations requiring secure messaging and archiving for compliance
Teams wanting to prevent PHI data leaks via email channels
Skip if
Organizations looking for cloud infrastructure or workload security
Companies satisfied with native Microsoft 365 or Google email security
Expert Take
Our analysis shows Mimecast stands out for its 100% service availability SLA, a critical feature for healthcare providers where communication downtime is not an option. Research indicates the platform's Secure Messaging feature effectively automates HIPAA compliance by encrypting PHI based on policy triggers, removing the burden from end-users. Based on documented certifications (ISO 27001/27018) and its adoption by over 2,000 healthcare organizations, it offers a highly credible defense against ransomware and impersonation attacks.
Pros
100% Service Availability SLA for email continuity
HIPAA-compliant Secure Messaging without plugins
50+ detection engines for threat protection
ISO 22301, 27001, and 27018 certified
Used by 2,000+ healthcare organizations
Cons
No transparent public pricing available
Mixed reviews on support response times
Aggressive filtering can cause false positives
Minimum annual spend requirements reported
Initial setup can be complex
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of security features, threat detection engines, and continuity capabilities specifically for healthcare environments.
What We Found
Mimecast utilizes over 50 detection engines to block phishing, ransomware, and impersonation attacks, while offering a 100% service availability SLA for email continuity.
Score Rationale
The score is high due to the massive scale of detection engines (50+) and the industry-leading 100% uptime SLA, though minor configuration complexities prevent a perfect score.
Supporting Evidence
Mimecast Mailbox Continuity provides a 100% service availability SLA to eliminate downtime. Mimecast Mailbox Continuity provides a 100% service availability SLA to eliminate downtime.
— mimecast.com
Supported by 50+ detection engines and numerous third-party threat intelligence feeds... Mimecast defends against phishing, ransomware, impersonation, malicious URLs, weaponized attachments, and internal compromise. Supported by 50+ detection engines and numerous third-party threat intelligence feeds... Mimecast defends against phishing, ransomware, impersonation, malicious URLs, weaponized attachments, and internal compromise.
— assets.mimecast.com
Provides email continuity and archiving, ensuring compliance and data integrity in healthcare communications.
— mimecast.com
Documented in official product documentation, Mimecast offers advanced threat protection and email security tailored for healthcare needs.
— mimecast.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for adoption rates within the healthcare sector, third-party analyst recognition, and verified certifications.
What We Found
Mimecast is a Gartner Magic Quadrant Leader protecting over 40,000 customers globally, including more than 2,000 healthcare organizations.
Score Rationale
The product achieves a premier score by securing over 2,000 healthcare entities and maintaining Leader status in major analyst reports like Gartner.
Supporting Evidence
Mimecast has been positioned by Gartner as a Leader in the Magic Quadrant for Email Security Platforms. Mimecast has been positioned by Gartner as a Leader in the Magic Quadrant for Email Security Platforms.
— mimecast.com
Mimecast is proud to help over 2000 healthcare organizations globally focus on their core mission of providing the best possible patient care. Mimecast is proud to help over 2000 healthcare organizations globally focus on their core mission of providing the best possible patient care.
— assets.mimecast.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of administration, interface intuitiveness, and the end-user experience for secure messaging.
What We Found
Users generally find the interface intuitive and easy to navigate, though some report aggressive URL filtering causing false positives that disrupt workflow.
Score Rationale
While the single-console management is praised, documented complaints about false positives and aggressive filtering lower the score slightly.
Supporting Evidence
Users experience false positives that disrupt workflows as legitimate emails are incorrectly flagged and require manual release. Users experience false positives that disrupt workflows as legitimate emails are incorrectly flagged and require manual release.
— g2.com
Users appreciate the ease of use of Mimecast Advanced Email Security, enjoying intuitive features and thorough documentation. Users appreciate the ease of use of Mimecast Advanced Email Security, enjoying intuitive features and thorough documentation.
— g2.com
May require additional IT support for non-technical users, as noted in product reviews.
— mimecast.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate public pricing availability, contract flexibility, and total cost of ownership relative to features.
What We Found
Mimecast does not publish upfront pricing; costs are quote-based with reports of minimum order thresholds ($1,200/year) and price increases.
Score Rationale
The score is impacted by a lack of public pricing transparency and reports of minimum annual spend requirements that may exclude smaller practices.
Supporting Evidence
Pricing: £8.40 a user. Education pricing available. Pricing: £8.40 a user.
— applytosupply.digitalmarketplace.service.gov.uk
Mimecast offers zero upfront pricing. You will need to request a quote to get any pricing. Mimecast offers zero upfront pricing. You will need to request a quote to get any pricing.
— trustradius.com
Pricing requires custom quotes, limiting upfront cost visibility for small practices.
— mimecast.com
9.4
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine HIPAA compliance features, encryption standards, and certifications relevant to healthcare data protection.
What We Found
The platform is ISO 22301, 27001, and 27018 certified and includes HIPAA-compliant Secure Messaging that encrypts PHI without requiring user expertise.
Score Rationale
This category scores highest due to robust, verified certifications (ISO/HIPAA) and features specifically designed to automate PHI protection.
Supporting Evidence
Secure Messaging satisfies regulations for HIPAA encrypted email without requiring expertise in encryption or burdensome client installation requirements. Secure Messaging satisfies regulations for HIPAA encrypted email without requiring expertise in encryption or burdensome client installation requirements.
— mimecast.com
Mimecast's offerings have passed the HIPAA Security Compliance Assessment, verifying the safeguards that protect health information. Mimecast's offerings have passed the HIPAA Security Compliance Assessment, verifying the safeguards that protect health information within Mimecast software and infrastructure.
— mimecast.com
Compliant with industry regulations, ensuring secure communication channels in healthcare.
— mimecast.com
8.5
Category 6: Support, Training & Onboarding Resources
What We Looked For
We analyze the quality of customer support, availability of training materials, and responsiveness to technical issues.
What We Found
While training resources like Mimecast Engage are available, customer reviews regarding support responsiveness are mixed, with some citing delays.
Score Rationale
The score is anchored at 8.5 because while the training platform is strong, inconsistent support response times reported by users prevent a higher rating.
Supporting Evidence
Mimecast Engage is a software designed to facilitate communication... focusing on sharing security awareness and best practices. Mimecast Engage is a software designed to facilitate communication between organizations and their employees, focusing on sharing security awareness and best practices.
— gartner.com
I've had cases where they've not responded for 2 weeks, then have to complain to our account manager. I've had cases where they've not responded for 2 weeks, then have to complain to our account manager.
— reddit.com
Listed in the company's integration directory, Mimecast supports various healthcare IT systems.
— mimecast.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is not transparent (quote-only) and some sources indicate minimum annual spend requirements that may impact smaller organizations.
Impact: This issue had a noticeable impact on the score.
SentinelOne Cloud Security is designed specifically for the healthcare industry, providing robust protection for patient data, applications, and services stored on cloud platforms. It encompasses data encryption, threat detection, and rapid response, ensuring the highest level of security for sensitive healthcare information.
SentinelOne Cloud Security is designed specifically for the healthcare industry, providing robust protection for patient data, applications, and services stored on cloud platforms. It encompasses data encryption, threat detection, and rapid response, ensuring the highest level of security for sensitive healthcare information.
RAPID RESPONSE
THREAT TRACKER
Best for teams that are
Healthcare orgs needing unified endpoint and cloud workload protection
Teams wanting AI-driven autonomous threat detection and response
Environments with mixed assets like VMs, containers, and Kubernetes
Skip if
Organizations seeking a purely agentless visibility solution
Small teams lacking the expertise to manage advanced EDR/XDR tools
Expert Take
Our analysis shows SentinelOne stands out for its 'Verified Exploit Paths' technology, which actively simulates attacker methods to validate which cloud risks are truly exploitable, significantly reducing alert fatigue. Research indicates it achieved a flawless 100% detection rate with zero delays in the 2024 MITRE ATT&CK evaluations, a rare feat that underscores its reliability. By combining agentless visibility with a robust offensive security engine, it offers a proactive defense layer that goes beyond simple vulnerability scanning.
Pros
100% detection in MITRE ATT&CK 2024
Verified Exploit Paths reduce alert noise
Unified agentless and agent-based coverage
Scans 750+ secret types
Zero detection delays in testing
Cons
High sensitivity causes false positives
Agent may impact server performance
Cloud pricing requires custom quotes
Steep learning curve for advanced features
Reseller-dependent pricing variability
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.5
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of cloud-native security features, including CNAPP, CWPP, and CSPM capabilities, and the ability to detect advanced threats.
What We Found
SentinelOne delivers a comprehensive CNAPP with unique 'Verified Exploit Paths' technology that simulates attacks to validate risks, alongside 100% detection rates in independent testing.
Score Rationale
The product achieves a near-perfect score due to its verified 100% detection rate in MITRE evaluations and innovative Offensive Security Engine, though it requires distinct modules for full coverage.
Supporting Evidence
The Offensive Security Engine uses 'Verified Exploit Paths' to simulate attacks and identify truly exploitable alerts, reducing noise. Think like an attacker with the Offensive Security Engine™ to safely simulate attacks on cloud infrastructure to better identify truly exploitable alerts.
— sentinelone.com
The platform achieved 100% detection accuracy and zero delays across all 80 simulated attacks in the 2024 MITRE ATT&CK Evaluations. SentinelOne Singularity provides autonomous and comprehensive detection, out of the box, with zero delays across 100% of attacks
— sentinelone.com
Singularity Cloud Security combines agentless CNAPP with an offensive engine, agent-based workload protection, and threat detection for cloud storage. Singularity Cloud Security seamlessly combines an agentless CNAPP with a unique offensive engine, agent-based workload protection, and threat detection for cloud storage
— sentinelone.com
Includes data encryption and compliance assistance, crucial for protecting sensitive healthcare information.
— sentinelone.com
Documented in official product documentation, SentinelOne provides advanced threat detection and rapid response tailored for healthcare environments.
— sentinelone.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry recognition, analyst reports, market leadership, and verified user sentiment in the cybersecurity space.
What We Found
SentinelOne is a consistent Leader in the Gartner Magic Quadrant and achieved the highest possible detection scores in MITRE evaluations, signaling immense market trust.
Score Rationale
With five consecutive years as a Gartner Leader and perfect MITRE scores, the product demonstrates exceptional credibility, supported by high G2 user ratings.
Supporting Evidence
In the 2024 MITRE ATT&CK Evaluations, SentinelOne generated 88% fewer alerts than the median across all vendors. Generated 88% fewer alerts than the median across all vendors evaluated
— sentinelone.com
The platform received over 240 awards in G2's 2024 Summer Grid Reports and was the only CNAPP product to earn a 4.9 out of 5 rating. The platform earned more than 240 awards... and was the only CNAPP product to earn a 4.9 out of 5 rating.
— sentinelone.com
SentinelOne has been named a Leader in the Gartner Magic Quadrant for Endpoint Protection Platforms for five consecutive years. For the fifth year in a row, SentinelOne has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Endpoint Protection Platforms.
— sentinelone.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of deployment, management interface quality, and the level of expertise required to operate the platform effectively.
What We Found
Users praise the unified 'Singularity' console and agentless onboarding, though some report a need for fine-tuning to manage false positives.
Score Rationale
While the unified console and 'Storyline' feature simplify operations, the requirement for ongoing tuning and potential alert fatigue from false positives prevents a perfect score.
Supporting Evidence
The 'Storyline' feature automatically correlates threat data into visual timelines, simplifying investigation. The platform's Storyline feature automatically breaks down threat data. It then shows it in easy-to-understand visual timelines.
— infisign.ai
Users report that the AI engine is very sensitive, which can lead to a high rate of false positives requiring administrative time. The platform's high-sensitivity AI engine can create many false positives... it requires a large investment in administrative time.
— infisign.ai
The platform offers agentless onboarding that takes minutes, providing immediate visibility across multi-cloud environments. CNS onboarding takes minutes, and results are immediate... allows customers to set up read-access across AWS, Microsoft Azure, Google GCP
— elevatetechnology.com
Setup process requires technical expertise, as outlined in product documentation.
— sentinelone.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, public availability of costs, and the balance between feature set and total cost of ownership.
What We Found
Endpoint pricing is transparently published, but cloud workload pricing is complex and often requires negotiation, with some users citing high costs.
Score Rationale
The score reflects a balance between transparent endpoint tiers and the opacity of cloud-specific workload pricing, which often requires custom quotes.
Supporting Evidence
Users note that pricing can be high and variable depending on the reseller and negotiation. The company's pricing depends heavily on the reseller, purchase volume, and negotiation.
— infisign.ai
Cloud security pricing is based on 'effective workloads' calculated by aggregating resources like VMs and containers. Our pricing is based on the effective workloads being protected which is calculated by aggregating individual resources across VMs, containers, serverless functions
— g2.com
Singularity Core starts at $69.99 per endpoint/year, while the Complete tier is $179.99 per endpoint/year. Core... $69.99 per endpoint. Complete... $179.99 per endpoint.
— sentinelone.com
Pricing model is enterprise-focused, requiring custom quotes.
— sentinelone.com
9.3
Category 5: Security, Compliance & Data Protection
What We Looked For
We evaluate the product's ability to secure sensitive data, manage compliance standards, and protect against vulnerabilities.
What We Found
SentinelOne offers robust compliance dashboards (NIST, CIS), secrets scanning for 750+ types, and AI-powered malware scanning for cloud storage.
Score Rationale
The combination of comprehensive compliance frameworks, proactive secrets scanning, and verified exploit paths justifies a high score in this niche category.
Supporting Evidence
Singularity Cloud Data Security provides AI-powered malware scanning for cloud object storage like Amazon S3. Singularity Cloud Data Security. Local, AI-powered malware scanning for cloud storage.
— sentinelone.com
The Cloud Compliance Dashboard supports real-time compliance with standards like NIST, MITRE, and CIS. Ensure real-time compliance with multiple standards like NIST, MITRE, CIS, and more using SentinelOne's Cloud Compliance Dashboard.
— sentinelone.com
The platform identifies more than 750 types of hardcoded secrets to prevent leakage. Identify more than 750 types of secrets hardcoded across code repositories—and keep them from leaking out.
— sentinelone.com
SOC 2 compliance and data encryption are outlined in published security documentation.
— sentinelone.com
8.7
Category 6: Scalability & Performance
What We Looked For
We assess the solution's ability to handle large-scale cloud environments and the performance impact of its agents on workloads.
What We Found
The solution scales well via agentless options, but the agent-based protection has received some complaints regarding resource usage on specific servers.
Score Rationale
While agentless scaling is excellent, documented reports of performance impact on resource-intensive systems prevent a higher score.
Supporting Evidence
In MITRE evaluations, the platform demonstrated zero detection delays across all simulated attacks. Zero Detection Delays: Real-time detection ensures instant action earlier in the kill chain.
— sentinelone.com
Some users report that the agent can cause performance slowdowns on resource-intensive systems like servers and VDI. The powerful on-device agent can cause notable performance slowdowns. This often happens on resource-intensive systems like servers and VDI.
— infisign.ai
The agentless CNAPP allows for rapid onboarding and visibility without installing software on each workload. Agentless Rapid Deployment: Spin up posture management in minutes—no need to install software on each workload.
— sentinelone.com
Listed in the company's integration directory, supporting major cloud platforms used in healthcare.
— sentinelone.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Cloud workload pricing is not fully transparent and often requires negotiation, with some users describing the solution as 'pricey' compared to competitors.
Impact: This issue had a noticeable impact on the score.
Documented user reviews indicate that the agent can cause performance degradation on specific high-load systems, such as database servers and VDI environments.
Impact: This issue caused a significant reduction in the score.
Users frequently report a high rate of false positives from the sensitive AI engine, necessitating significant administrative time for tuning and exception management.
Impact: This issue caused a significant reduction in the score.
Axonius for Healthcare is a specialized SaaS solution designed to unify security and operations across diverse healthcare assets, including medical, IoT, OT, and IT. It integrates native clinical workflows and AI to ensure robust protection and seamless data flow, meeting the unique needs of the healthcare industry.
Axonius for Healthcare is a specialized SaaS solution designed to unify security and operations across diverse healthcare assets, including medical, IoT, OT, and IT. It integrates native clinical workflows and AI to ensure robust protection and seamless data flow, meeting the unique needs of the healthcare industry.
Best for teams that are
Hospitals managing complex fleets of medical (IoMT) and IT devices
BioMed and Security teams needing a unified, real-time asset inventory
Organizations struggling to identify unmanaged or shadow IT assets
Skip if
Small practices with simple, homogenous IT environments
Organizations seeking a primary threat blocking tool (firewall/AV)
Expert Take
Our analysis shows Axonius for Healthcare effectively bridges the gap between IT security and biomedical engineering by integrating data from over 900 sources with specialized clinical protocols like HL7 and DICOM. Research indicates the acquisition of Cynerio has transformed the platform, allowing it to provide deep, passive visibility into medical devices without risking patient safety. Based on documented features, it uniquely correlates FDA risk data with real-time asset inventory, solving the critical 'blind spot' problem in hospital networks.
Pros
Unified visibility across IT, IoT, and medical devices
Passive discovery safe for sensitive clinical environments
Integrates with over 900 security and management tools
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the platform's ability to discover, classify, and secure diverse healthcare assets including IT, IoT, and medical devices (IoMT) without disrupting clinical operations.
What We Found
Axonius for Healthcare, bolstered by its acquisition of Cynerio, delivers passive asset discovery and deep packet inspection for medical devices. It correlates data from over 900 adapters to provide a unified inventory, identifying vulnerabilities in infusion pumps, MRI machines, and standard IT assets simultaneously.
Score Rationale
The score reflects the exceptional depth provided by combining general CAASM capabilities with specialized medical device protocols (HL7, DICOM), positioning it as a market leader in visibility.
Supporting Evidence
The solution provides real-time clinical risk management by incorporating FDA MDS2 data and device utilization trends. See fleet-level risk scores, MDS2 and FDA data, and device utilization trends, all automatically prioritized for biomedical and security teams alike.
— axonius.com
Axonius acquired Cynerio for over $100 million to integrate specialized medical device security capabilities directly into its platform. Axonius... has acquired Cynerio, a pioneer in medical device security for more than $100 million... to address a critical challenge for healthcare providers, where the proliferation of connected medical devices has created a vast and unprotected attack surface.
— axonius.com
The platform discovers and classifies every medical device with over 150 attributes per asset, utilizing native support for HL7, DICOM, RTLS, and MDS2 protocols. Discover and classify every medical device with over 150 attributes per asset... native support for HL7, DICOM, RTLS, MDS2, and dozens of other medical-specific protocols.
— axonius.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's financial stability, market valuation, industry recognition, and adoption by major healthcare organizations.
What We Found
Axonius is a 'unicorn' valued at $2.6 billion with significant funding. Its acquisition of Cynerio (a highly-rated vendor in KLAS reports) and adoption by major entities like Landmark Health and Bedfordshire Hospitals demonstrate strong market trust.
Score Rationale
The high valuation, strategic acquisition of a top-tier niche player, and verified deployments in critical hospital infrastructure justify a score above 9.0.
Supporting Evidence
Cynerio, the core technology behind the healthcare offering, achieved a high performance score of 92.6 in KLAS research (noted as limited data for Axonius brand specifically). Limited data: — Axonius (formerly Cynerio): 92.6.
— beckershospitalreview.com
Bedfordshire Hospitals reported that Axonius provided unprecedented visibility into their medical device estate, aiding significantly in DSPT assessments. Axonius provides us with an unprecedented level of detail and understanding of our otherwise relatively unknown estate of IoT and medical devices... Axonius has made the DSPT assessment infinitely easier on my team.
— axonius.com
Axonius is valued at $2.6 billion and has raised approximately $600 million in funding. Axonius has raised roughly $600 million since 2017... and it has been valued at $2.6 billion.
— securityweek.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We examine ease of deployment, user interface intuitiveness, and the quality of customer support resources.
What We Found
Users consistently praise the speed of initial value and support quality (4.7/5 rating). However, reviews note a steep learning curve for advanced queries and organizational friction during cross-departmental deployments.
Score Rationale
While support and initial setup are excellent, the documented learning curve and complexity in managing cross-departmental deployment prevent a score in the 9s.
Supporting Evidence
Some users find the deployment phase challenging due to the need to coordinate with multiple business units. For us, the product's deployment phase was a little challenging because we had to deal with other departments and business units.
— peerspot.com
Gartner Peer Insights reviews show a high rating for Service & Support at 4.7 out of 5. Service & Support. 4.7.
— gartner.com
Users report the ability to aggregate data within an hour of setup, highlighting ease of initial use. User reviews frequently mention the straightforward installation and setup process, with some highlighting the ability to aggregate data within an hour.
— selecthub.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for transparent pricing structures, evidence of ROI, and flexible licensing models suitable for healthcare budgets.
What We Found
Pricing is transparently listed in public sector frameworks (G-Cloud), starting around $128k for smaller tiers. While expensive for small orgs, buyers report average savings of 19% and significant time savings in asset inventory tasks.
Score Rationale
The availability of exact pricing tiers in public documents is rare and commendable, though the high entry price point is a barrier for smaller clinics.
Supporting Evidence
The platform offers a tiered pricing model based on the number of unique assets. Axonius pricing starts in the range of $10 - $100... Pricing Model: Monthly, Quote-Based
— selecthub.com
Data from Vendr indicates buyers save an average of 19% on Axonius purchases. Based on data from 22 purchases, with buyers saving 19% on average.
— vendr.com
Public pricing documents list the Axonius Platform cost at $128,250 for 1-4,999 assets and $317,350 for 5,000-24,999 assets. 1 - 4,999 ... 128,250 ... 5,000-24,999 ... 317,350
— assets.applytosupply.digitalmarketplace.service.gov.uk
9.6
Category 5: Integrations & Ecosystem Strength
What We Looked For
We assess the breadth of third-party integrations (adapters) and specific connectivity with healthcare systems (EHR, CMMS).
What We Found
Axonius leads the market with over 900 adapters. In healthcare, it integrates with specific CMMS tools like Medimizer and e-Quip, and supports clinical protocols (HL7, DICOM), bridging the gap between IT security and biomedical engineering.
Score Rationale
With the highest number of integrations in its class and specific connectors for niche healthcare systems, this is the product's strongest category.
Supporting Evidence
The solution supports native clinical protocols including HL7, DICOM, and RTLS. native support for HL7, DICOM, RTLS, MDS2, and dozens of other medical-specific protocols.
— axonius.com
It features specific integrations for healthcare environments including CMMS tools like Medimizer, e-Quip, and Medusa. Leverages Axonius' industry-leading integrations while expanding coverage for healthcare environments through CMMS integrations such as Medimizer, e-Quip, and Medusa.
— axonius.com
The platform integrates with over 900 third-party security and management tools. Axonius then aggregates and correlates this and other findings against data collected from 900+ third-party security tools
— claroty.com
9.3
Category 6: Security, Compliance & Data Protection
What We Looked For
We evaluate features specifically designed for healthcare compliance (HIPAA, FDA) and the security of sensitive medical data.
What We Found
The platform is purpose-built to address HIPAA Security Rule requirements for asset inventory and integrates FDA MDS2 data for risk analysis. It uses passive monitoring to ensure patient safety by not interfering with sensitive medical devices.
Score Rationale
The integration of FDA data and specific mapping to HIPAA requirements, combined with a safe passive scanning architecture, merits a high score.
Supporting Evidence
It employs passive asset discovery to identify connected medical devices without disrupting care delivery. Phase 1 introduces: Passive asset discovery of every connected medical, IoT, and OT device, without disrupting care delivery.
— axonius.com
The platform incorporates MDS2 and FDA data to prioritize risk for biomedical teams. See fleet-level risk scores, MDS2 and FDA data, and device utilization trends, all automatically prioritized for biomedical and security teams alike.
— axonius.com
Axonius helps healthcare organizations evaluate compliance with the HIPAA Security Rule by maintaining an accurate ePHI asset inventory. Axonius engaged Tevora... to conduct an independent, in-depth evaluation of how cybersecurity asset management platforms help meet applicable HIPAA Security Rule requirements.
— healthcaredive.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Deployment can be organizationally complex, often requiring significant coordination across different departments and business units.
Impact: This issue had a noticeable impact on the score.
CloudWave is a cloud security platform specifically designed for the healthcare industry. It provides a multi-cloud approach to healthcare IT, assisting hospitals in the architecture, integration, management, and protection of their personalized solutions. CloudWave ensures patient data privacy and compliance with healthcare regulations, addressing key industry concerns.
CloudWave is a cloud security platform specifically designed for the healthcare industry. It provides a multi-cloud approach to healthcare IT, assisting hospitals in the architecture, integration, management, and protection of their personalized solutions. CloudWave ensures patient data privacy and compliance with healthcare regulations, addressing key industry concerns.
MULTI-CLOUD MASTER
PRIVACY PROTECTOR
Best for teams that are
Hospitals using MEDITECH EHR systems needing managed hosting
Organizations valuing a partner with deep hospital infrastructure roots
Skip if
Non-healthcare organizations or general enterprises
Companies wanting to self-manage their public cloud infrastructure
Small clinics not using complex EHR systems like MEDITECH
Expert Take
Our analysis shows CloudWave distinguishes itself through a 'clinical-first' security philosophy that goes beyond standard IT protection. Research indicates their unique Memorandum of Understanding (MOU) with the FDA allows for superior threat intelligence sharing regarding medical devices. Furthermore, their OpSus Vault offers immutable, air-gapped backups that are specifically architected to withstand ransomware in hospital environments. While they are a niche player, their deep integration with MEDITECH and Google SecOps makes them a highly specialized and effective choice for healthcare providers.
Pros
FDA-approved medical device deception technology
Immutable air-gapped backups (OpSus Vault)
Deep MEDITECH EHR integration expertise
24/7 U.S.-based clinical support centers
Formal threat intel sharing with FDA
Cons
No public pricing transparency
Resource constraints noted in KLAS reports
Limited market share data in some segments
Niche focus limits non-healthcare utility
Integration growing pains post-acquisition
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of security features, specifically looking for managed detection, response capabilities, and specialized healthcare protections.
What We Found
CloudWave delivers a comprehensive managed security suite including MDR, EDR (via SentinelOne), and a unique FDA-approved deception technology for medical devices.
Score Rationale
The score reflects the advanced integration of Google SecOps and FDA-approved deception technology, which exceeds standard managed security offerings.
Supporting Evidence
OpSus Vault provides immutable, air-gapped backups to protect against ransomware. OpSus Vault helps create an immutable backup consisting of a standalone copy with distinct security protocols, locked to prevent encryption, edits, and deletes.
— businesswire.com
The platform includes FDA-approved deception technology (honeypots) specifically for medical device security. Honeypot Technology: FDA-approved deception technology that allows us to monitor device traffic and detect threats before they cause harm.
— gocloudwave.com
CloudWave uses Google Security Operations to enhance its managed Cybersecurity as a Service and Medical Device Security offerings. CloudWave announced it is using Google Security Operations to enhance its managed Cybersecurity as a Service and Medical Device Security offerings.
— gocloudwave.com
Provides managed private solutions for hospitals, as outlined in the product's service offerings.
— gocloudwave.com
Documented in official product documentation, CloudWave offers a multi-cloud approach tailored for healthcare IT, ensuring robust data protection and compliance.
— gocloudwave.com
9.1
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry reputation, partnerships, certifications, and third-party validation from major healthcare entities.
What We Found
CloudWave holds a formal MOU with the FDA for threat intelligence sharing and serves over 300 hospitals, validating its status as a trusted sector specialist.
Score Rationale
The formal FDA partnership and long-standing MEDITECH collaboration justify a high score, though it is a niche player compared to global generalist firms.
Supporting Evidence
CloudWave has been recognized as a 'Best Place to Work in Healthcare' seven times. CloudWave has been selected by Modern Healthcare as one of the 2025 Best Places to Work in Healthcare – marking our seventh time earning this recognition.
— gocloudwave.com
The company serves more than 300 hospitals and healthcare organizations. The company is 100% focused on healthcare and delivers enterprise cloud services to more than 300 hospitals and healthcare organizations
— gocloudwave.com
CloudWave renewed its Memorandum of Understanding (MOU) with the FDA to share critical threat intelligence. The MOU allows CloudWave and the FDA to share critical threat intelligence in the case of nationwide suspected threats to medical device security.
— gocloudwave.com
Recognized for compliance with healthcare regulations, as noted in industry publications.
— healthcareitnews.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We analyze customer support responsiveness, ease of implementation, and user satisfaction from verified reviews.
What We Found
Clients consistently praise the 'team-like' partnership and 24/7 support, though some post-acquisition growing pains were noted in industry reports.
Score Rationale
High praise for partnership quality is balanced by documented reports of resource constraints following the Sensato acquisition.
Supporting Evidence
KLAS research noted that while respondents are satisfied, some experienced 'growing pains' and 'lack of resources' post-acquisition. All respondents are satisfied, though some note growing pains, like a lack of resources.
— klasresearch.com
Customers describe the relationship as working 'as part of a team' rather than a typical vendor/client dynamic. Working with them is more like working as part of a team versus a typical vendor/client relationship.
— gocloudwave.com
Complex setup process documented in user guides, indicating a need for expert IT integration.
— gocloudwave.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We look for clear pricing models, ROI evidence, and transparency regarding costs and contract terms.
What We Found
While specific pricing is not public, documented case studies show significant ROI through Meaningful Use incentives and migration cost coverage.
Score Rationale
The score is impacted by the lack of public pricing, but bolstered by strong evidence of financial value delivered to hospital clients.
Supporting Evidence
CloudWave offers cost-saving integration between OpSus Vault and OpSus Backup. CloudWave offers cost-saving integration between OpSus Vault and OpSus Backup, our fully managed multi-cloud Backup-as-a-Service (BaaS) for healthcare.
— gocloudwave.com
One hospital qualified for over $3 million in incentives which covered their migration costs with surplus. As it is, we qualified for over $3 million in Meaningful Use incentives which covered the cost of our migration to MEDITECH 6.0—with over $200,000 to spare.
— cloudtango.net
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official website.
— gocloudwave.com
We evaluate the product's alignment with healthcare regulations (HIPAA, NIST) and its ability to secure clinical workflows.
What We Found
The solution is purpose-built for healthcare, featuring clinical incident response planning and medical device security that meets FDA guidelines.
Score Rationale
This is the product's strongest area, evidenced by its unique 'clinical continuity' focus during incident response and FDA-aligned device protection.
Supporting Evidence
Medical device security includes compliance assurance that meets FDA cybersecurity best practices. Meets or exceeds FDA Medical Device Cybersecurity Incident Preparedness and Response Playbook best practices and ensures manufacturer compliance without voiding warranties.
— gocloudwave.com
Incident response plans are custom-built to align with HIPAA and NIST CSF, focusing on maintaining care delivery. Custom-built plans aligned to HIPAA, NIST CSF, and Zero Trust principles, centered on maintaining care delivery.
— gocloudwave.com
Referenced by third-party publications for its strong data protection measures.
— healthcareitnews.com
Compliance with healthcare regulations such as HIPAA is documented in the product's compliance policies.
— gocloudwave.com
9.0
Category 6: EHR & Cloud Ecosystem Integration
What We Looked For
We assess the depth of integration with major EHR platforms (like MEDITECH) and cloud infrastructure providers.
What We Found
CloudWave has deep roots with MEDITECH as a Platinum partner and leverages Google Cloud's SecOps for advanced threat detection.
Score Rationale
Exceptional integration with MEDITECH and Google Cloud supports a high score, making it a top choice for hospitals using these platforms.
Supporting Evidence
The service integrates Google Cloud's security analytics into its platform. CloudWave announced it is using Google Security Operations to enhance its managed Cybersecurity as a Service and Medical Device Security offerings.
— gocloudwave.com
CloudWave is a long-time partner of MEDITECH, historically designated as a specialist in their program. CloudWave has been named a Commvault Platinum Partner and is currently the only partner designated as a MEDITECH specialist in their invitation-only program
— pr.com
Listed in the company's integration directory, CloudWave supports integration with major healthcare IT systems.
— gocloudwave.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
KLAS reports indicate 'limited market share' or 'limited data' for the Security & Privacy Managed Services segment, meaning fewer than 15 validated surveys were available for deep analysis.
Impact: This issue had a noticeable impact on the score.
Specifically designed for the healthcare industry, Consensus Cloud Solutions provides a comprehensive cloud-based data interoperability platform with streamlined workflows. It is ideal for medical offices looking for a secure way to manage healthcare data and drive sustainable care.
Specifically designed for the healthcare industry, Consensus Cloud Solutions provides a comprehensive cloud-based data interoperability platform with streamlined workflows. It is ideal for medical offices looking for a secure way to manage healthcare data and drive sustainable care.
INTEROPERABILITY EXPERT
Best for teams that are
Healthcare providers heavily reliant on secure fax for patient records
Organizations needing to digitize and extract data from unstructured faxes
Teams focusing on interoperability between disparate health systems
Skip if
Organizations looking for general cloud infrastructure security (CSPM)
Companies that have fully eliminated paper and fax-based workflows
Expert Take
Consensus Cloud Solutions is a game-changer for the medical offices. It puts a particular focus on healthcare data, which is crucial in this industry. Their platform not only provides a secure environment for sensitive patient data but also improves data interoperability, thereby enhancing collaboration and efficiency. Their streamlined workflows are just what healthcare professionals need to manage their complex processes and deliver sustainable care.
Pros
Highly secure
Healthcare-specific features
Streamlined workflows
Increased data interoperability
Cloud-based
Cons
Bespoke pricing may not suit all budgets
Limited information available online
May require technical expertise
This score is backed by structured Google research and verified sources.
Overall Score
8.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Market Credibility & Trust Signals
What We Looked For
Public market presence, financial stability, and industry-standard certifications validating trust.
What We Found
As a NASDAQ-listed company (CCSI) spun off from J2 Global, it holds top-tier certifications including HITRUST CSF, SOC 2 Type 2, and FedRAMP High status, validating its reliability for highly regulated industries.
Score Rationale
The combination of public listing transparency, high institutional ownership (93%), and the 'gold standard' HITRUST certification justifies a near-perfect score for credibility.
Supporting Evidence
Consensus recently earned FedRAMP High certification, allowing it to handle sensitive federal data. The company recently cleared a major hurdle by earning its FedRAMP High certification
— seekingalpha.com
The company has achieved HITRUST Risk-based, 2-year (r2) Certification, the highest standard for healthcare data protection. HITRUST Risk-based, 2-year (r2) Certification demonstrates Consensus is taking the most proactive approach to cybersecurity
— prnewswire.com
Consensus Cloud Solutions is a publicly traded company on NASDAQ (Ticker: CCSI) with significant institutional ownership. 93.93% of the stock of Consensus Cloud Solutions is held by institutions.
— marketbeat.com
Recognized by the healthcare industry for its focus on secure data management and interoperability.
— healthcareitnews.com
8.1
Category 2: Usability & Customer Experience
What We Looked For
Intuitive interfaces and responsive support, particularly for critical business functions.
What We Found
While enterprise users appreciate the efficiency of digital faxing, the platform faces significant criticism regarding dated interfaces and difficult cancellation processes for its SoHo/SMB brands.
Score Rationale
The score is penalized significantly due to documented friction in account management and cancellation, despite the core utility of the service being rated highly by enterprise users.
Supporting Evidence
Enterprise users cite time savings and efficiency gains from removing physical fax infrastructure. Faster sales cycle by not having to setup a time for a demo in person... I love this about consensus!
— g2.com
Users report the interface can look dated and some functions are not intuitive. The user interface could use some work, as it's a little dated looking, and it's not so simple to receive faxes, at times.
— trustradius.com
8.3
Category 3: Value, Pricing & Transparency
What We Looked For
Transparent pricing models and clear ROI for enterprise and small business tiers.
What We Found
Enterprise pricing is quote-based and opaque, while smaller plans face complaints about hidden fees and billing disputes; however, the ROI for regulated industries replacing hardware is substantial.
Score Rationale
The score is lowered by a lack of public enterprise pricing and documented billing friction, though the operational cost savings for healthcare providers remain a strong value driver.
Supporting Evidence
Small business plans start around $18.99/month, but users have reported issues with overage fees and billing transparency. My plan clearly states that I am allowed 10 pages per month. Despite being within the stated limit, I was charged a $10 overage fee.
— bbb.org
Enterprise pricing is not publicly listed and requires contacting sales for a quote. For enterprise fax and HIPAA-compliant options, call 1 (888) 532-9265 for a personalized quote.
— g2.com
9.6
Category 4: Security, Compliance & Data Protection
What We Looked For
Strict adherence to healthcare and government data standards like HIPAA and HITRUST.
What We Found
Consensus excels here with HITRUST CSF r2 certification, HIPAA compliance, SOC 2 Type 2 attestation, and TLS 1.2 encryption, making it a fortress for PHI and sensitive data.
Score Rationale
This is the product's strongest category, achieving the highest industry standards (HITRUST/FedRAMP) required for its target markets, justifying a near-perfect score.
Supporting Evidence
Data is protected by TLS encryption in transit and 256-bit AES encryption at rest. eFax Secure uses 256-bit AES encryption, which is the same encryption standard used by banks and governments.
— consensus.com
The platform maintains HITRUST CSF certification, a rigorous security framework for healthcare. HIPAA-compliant, HITRUST CSF® certified solutions; TLS security in transit and data encryption at rest.
— consensus.com
8.9
Category 5: Integrations & Ecosystem Strength
What We Looked For
Seamless connectivity with major EHRs and enterprise software systems.
What We Found
Strong integrations with major EHR platforms (Epic, Cerner, athenahealth) and SAP, plus a developer API, facilitate seamless workflow automation in healthcare environments.
Score Rationale
The ability to integrate directly into Epic and Cerner workflows is a critical differentiator, though the ecosystem is highly specialized for healthcare rather than general purpose.
Supporting Evidence
Strategic acquisition of Summit Healthcare expanded integration capabilities with Epic and Cerner. Whether the primary EHR is MEDITECH, Epic, Cerner, or others... Summit Healthcare's industry and EHR knowledge and experience continued to be leveraged
— summit-healthcare.com
The solution integrates directly with athenaOne to deliver faxes digitally into the EHR. The eFax integration with athenaOne... delivers faxes directly into athenaOne digitally, completely bypassing the previously mentioned problems.
— marketplace.athenahealth.com
Consensus offers certified integrations for SAP environments. Our SAP Connector is certified under SAP's latest BC-SMTP requirements
— consensus.com
9.3
Category 6: Product Capability & Depth
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported unexpected overage fees and billing disputes, particularly regarding page counts vs. transmission time.
Impact: This issue caused a significant reduction in the score.
Microsoft Security for Healthcare is a comprehensive security solution designed to address the unique cyber threats faced by the healthcare industry. The software leverages Defender for Cloud, providing Cloud Security Posture Management (CSPM) and Cloud Workload to ensure the safety and compliance of patient data and healthcare systems.
Microsoft Security for Healthcare is a comprehensive security solution designed to address the unique cyber threats faced by the healthcare industry. The software leverages Defender for Cloud, providing Cloud Security Posture Management (CSPM) and Cloud Workload to ensure the safety and compliance of patient data and healthcare systems.
Best for teams that are
Healthcare orgs heavily invested in the Microsoft 365 and Azure ecosystem
Teams wanting consolidated security and compliance within existing tools
Organizations primarily using AWS or GCP without Microsoft presence
Teams wanting a fully managed service (requires configuration)
Small shops without IT expertise to configure complex policies
Expert Take
Our analysis shows Microsoft Security for Healthcare stands out by bridging the gap between clinical operations and cybersecurity. Research indicates its native 'Epic on FHIR' integration and agentless IoMT discovery allow organizations to protect patient safety directly, not just data. Based on documented features, the ability to map threat signals to specific medical devices and patient records creates a context-aware security posture that few competitors can match.
Pros
Agentless discovery of unmanaged medical devices (IoMT)
Native integration with Epic EHR via FHIR
Automated PHI classification and governance
75% discount program for rural hospitals
Unified XDR visibility across IT and OT
Cons
Complex multi-layered licensing model
DLP OCR requires extra costs and setup
Steep learning curve for configuration
Requires specialized partners for deployment
Consumption-based pricing can be unpredictable
This score is backed by structured Google research and verified sources.
Overall Score
8.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Cloud Security Platforms for Medical Offices. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.4
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of healthcare-specific security features, including medical device protection, EHR integration, and threat detection.
What We Found
Microsoft delivers a comprehensive suite combining Defender for IoT for agentless medical device discovery with Purview for automated PHI governance. It uniquely integrates clinical context via the Azure API for FHIR and supports native connectivity with Epic EHR systems.
Score Rationale
The score reflects the platform's exceptional depth in bridging IT, OT, and IoMT security, though minor gaps in native DLP optical character recognition prevent a perfect score.
Supporting Evidence
Microsoft Purview automatically scans and classifies data assets for regulated PHI types like patient IDs and medical diagnoses without manual tracking. Microsoft Purview can automatically scan data assets for regulated information types such as patient IDs, Social Security numbers, medical diagnoses, or insurance data—no manual tracking required.
— blog.fabric.microsoft.com
The platform supports 'Epic on FHIR' connectivity, allowing low-code apps and automation flows to interact directly with Epic EHR data while maintaining security. With FHIRlink's support for Epic® on FHIR®, you can build low code canvas apps and Power Automate flows... that connect directly to Epic®.
— techcommunity.microsoft.com
Defender for IoT provides agentless asset discovery and vulnerability management specifically for unmanaged medical devices (IoMT) and OT systems. Defender for IoT offers continuous asset discovery, vulnerability management, and threat detection—continually reducing risk with real-time security posture monitoring across the device's operating system and applications.
— microsoft.com
Tailored specifically for the healthcare industry, addressing unique cybersecurity threats.
— learn.microsoft.com
Leverages Microsoft Defender for Cloud for comprehensive Cloud Security Posture Management and Cloud Workload protection.
— learn.microsoft.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry adoption, third-party validation, and commitment to the healthcare sector through partnerships and awards.
What We Found
Microsoft is a dominant force in healthcare security, evidenced by widespread adoption among large hospital systems and significant philanthropic initiatives for rural hospitals. It consistently wins industry awards, including 2024 Partner of the Year recognitions for Health & Life Sciences.
Score Rationale
The score is anchored by massive market presence and a documented commitment to rural health security, solidifying its status as a trusted industry leader.
Supporting Evidence
Microsoft partners like 3Cloud have received the 2024 Microsoft Americas Partner of the Year Health and Life Sciences Award for their implementation work. 3Cloud announced today it has won the 2024 Microsoft Americas Partner of the Year Health and Life Sciences Award.
— 3cloudsolutions.com
Microsoft launched a cybersecurity program for rural hospitals offering up to 75% discounts and free security assessments to over 1,800 institutions. For rural emergency hospitals and critical access hospitals, Microsoft will provide nonprofit pricing and discounts for its security products optimized for smaller organizations, providing up to a 75% discount.
— fiercehealthcare.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We examine the ease of deployment, management interface unity, and the level of expertise required to operate the platform.
What We Found
While the unified Defender XDR portal simplifies monitoring, the platform's vast scope creates significant complexity. Deployment often requires specialized partners, and compliance configurations are noted as ongoing, complex tasks rather than 'set and forget' solutions.
Score Rationale
The score is impacted by the steep learning curve and the frequent need for third-party consultants to manage complex deployments effectively.
Supporting Evidence
Compliance configurations in Microsoft 365 are dynamic and require constant monitoring, not a one-time setup. HIPAA and GDPR compliance in Microsoft 365 are not 'set it and forget it'... Admins must constantly monitor permissions, access, and sharing settings.
— syskit.com
Deployment and configuration of Azure Defender for Cloud are complex and often require technical expertise or partner assistance. It is a comprehensive security solution, and deploying and configuring it may require technical expertise and experience.
— capminds.com
Integration with the Microsoft ecosystem provides a seamless experience for existing users.
— learn.microsoft.com
8.9
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden costs, and the availability of discounts or transparent licensing models.
What We Found
Pricing is complex, involving per-tenant licensing, Azure consumption fees, and add-on costs for features like OCR. However, the aggressive discount program for rural hospitals significantly boosts its value proposition for that segment.
Score Rationale
High value for qualifying rural institutions via the 75% discount program balances out the generally complex and consumption-based pricing model for enterprise users.
Supporting Evidence
OCR scanning for DLP requires a separate pay-as-you-go subscription via Microsoft Syntex. Your organization will need to subscribe to OCR through Microsoft Syntex pay-as-you-go billing before your DLP policy can be applied to images.
— endpointprotector.com
The Azure Health Bot service moved from a standard tier to a pay-as-you-go model, charging per message or action. Within the first weeks of November, 2025 healthcare agent service adopts simplified, flexible pricing. Where every Action will be billed at $0.01.
— learn.microsoft.com
Rural emergency and critical access hospitals receive up to a 75% discount on security products. Microsoft will provide nonprofit pricing and discounts for its security products optimized for smaller organizations, providing up to a 75% discount.
— fiercehealthcare.com
Enterprise pricing model may be costly for smaller practices, requiring custom quotes.
— learn.microsoft.com
9.6
Category 5: Security, Compliance & Data Protection
What We Looked For
We investigate specific healthcare compliance certifications (HIPAA, HITRUST) and data governance capabilities for PHI.
What We Found
Microsoft offers over 90 compliance offerings and automated tools for HIPAA and HITRUST adherence. Purview provides deep visibility into data lineage and automates the classification of sensitive health data across hybrid environments.
Score Rationale
This is a class-leading category due to the sheer volume of compliance certifications and the integration of automated governance tools specifically for PHI.
Supporting Evidence
Microsoft Purview automates the discovery and classification of PHI to meet regulatory requirements. Microsoft Purview can automatically scan data assets for regulated information types such as patient IDs... no manual tracking required.
— blog.fabric.microsoft.com
The platform includes over 90 compliance offerings, including HIPAA, HITECH, and HITRUST CSF certification. With over 90 compliance offerings, Azure offers the strictest regulations for protecting sensitive data and has achieved numerous certifications.
— abouttmc.com
Ensures compliance with healthcare regulations through advanced security features.
— learn.microsoft.com
9.3
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for interoperability with major EHR systems, support for FHIR standards, and integration with the broader healthcare IT ecosystem.
What We Found
The platform excels with native 'Epic on FHIR' support and an Azure IoT Connector for FHIR that ingests data from medical devices. It seamlessly integrates clinical data with security operations, bridging the gap between care delivery and IT security.
Score Rationale
Strong native integrations with Epic and FHIR standards drive this high score, enabling a unified view of clinical and security data.
Supporting Evidence
Azure IoT Connector for FHIR enables secure ingestion of PHI from IoMT devices directly into FHIR-enabled records. Azure IoT Connector for FHIR leverages HL7's Fast Healthcare Interoperability Resources spec to enable secure and private interoperability among internet of medical things devices and electronic health records.
— healthcareitnews.com
The FHIRlink connector supports 'Epic on FHIR' connectivity for application registrations. The Health and Life Sciences Data Platform team recently released an update to the FHIRlink connector introducing our first iteration for support for EPIC® on FHIR® connectivity.
— techcommunity.microsoft.com
Integrated with Microsoft 365 and Azure, enhancing ecosystem strength.
— learn.microsoft.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Licensing is multi-layered and complex, with separate costs for Azure consumption, per-tenant licenses, and add-on features like OCR, making total cost of ownership difficult to predict without specialist aid.
Impact: This issue had a noticeable impact on the score.
Deployment is highly complex and often necessitates third-party partners; it is explicitly described as not being a 'set it and forget it' solution, requiring constant configuration monitoring.
Impact: This issue caused a significant reduction in the score.
DLP Optical Character Recognition (OCR) has notable limitations: it requires an additional paid subscription (Syntex), has file size limits (50MB), and cannot scan images embedded in Word documents in certain contexts.
Impact: This issue caused a significant reduction in the score.
The 'How We Choose' section outlines the rigorous methodology used to evaluate and rank cloud security platforms specifically designed for medical offices. Key factors in the evaluation process include product specifications, essential features, customer reviews, ratings, and the overall value offered by each platform. Given the sensitive nature of healthcare data, considerations such as compliance with regulations, scalability, and ease of integration with existing systems were particularly influential in the selection process. The research methodology involved a comprehensive analysis of available data, comparing specifications, synthesizing customer feedback, and assessing ratings to determine the most effective solutions for protecting healthcare information.
Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.
Verification
Products evaluated through comprehensive research and analysis of security features specific to medical office needs.
Rankings based on a thorough review of compliance standards and user ratings in the cloud security sector.
Selection criteria focus on the unique regulatory requirements and data protection measures essential for healthcare environments.
As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.
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