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Customer Service Knowledge Base Software for Roofing Companies 2025 Reviews: Best 10 Picks

Albert Richer
Curated by :
Albert Richer
Updated Nov 22, 2025

If you want to explore all related software, visit our Customer Service Knowledge Base Software section.

Customer Service Knowledge Base Software for Roofing Companies
Albert Richer

The nature of work in the roofing industry often involves juggling a complex mix of tasks. A single day might involve managing emergency repairs after a storm, scheduling regular maintenance jobs, and coordinating with suppliers for timely delivery of materials. The nature of work in the roofing industry often involves juggling a complex mix of tasks. A single day might involve managing emergency repairs after a storm, scheduling regular maintenance jobs, and coordinating with suppliers for timely delivery of materials.

Similar Categories
1
Expert Score
9.8 / 10
670
85
TOP CRM SOLUTION
MOBILE FIRST
1
AccuLynx Roofing CRM
9.8

AccuLynx Roofing CRM

AccuLynx Roofing CRM
View Website
Custom pricing available on request
TOP CRM SOLUTION
MOBILE FIRST

Why We Love It

AccuLynx stands out as a SaaS solution tailor-made for the roofing industry. It addresses the unique coordination and communication needs between field workers and office staff. The software's all-in-one platform handles everything from project management to CRM, eliminating the need for multiple tools. Its mobile app ensures field staff are always connected, enhancing real-time collaboration. This specificity to roofing professionals makes it a beloved tool in the industry.

Pros

  • Roofing industry-specific features
  • Real-time communication
  • Efficient project management
  • CRM capabilities
  • Mobile app for field use

Cons

  • Price not transparently listed
  • May be complex for first-time users
  • Limited integrations

Custom pricing available on request

AccuLynx is a comprehensive roofing business management platform. It addresses industry-specific needs by offering real-time communication between field and office staff, streamlining project management, and enabling efficient customer relationship management. It's tailored specifically to power every aspect of a roofing business.

Pros

  • Roofing industry-specific features
  • Real-time communication
  • Efficient project management
  • CRM capabilities
  • Mobile app for field use

Cons

  • Price not transparently listed
  • May be complex for first-time users
  • Limited integrations
TOP CRM SOLUTION
MOBILE FIRST

Why We Love It

AccuLynx stands out as a SaaS solution tailor-made for the roofing industry. It addresses the unique coordination and communication needs between field workers and office staff. The software's all-in-one platform handles everything from project management to CRM, eliminating the need for multiple tools. Its mobile app ensures field staff are always connected, enhancing real-time collaboration. This specificity to roofing professionals makes it a beloved tool in the industry.

Pros

  • Roofing industry-specific features
  • Real-time communication
  • Efficient project management
  • CRM capabilities
  • Mobile app for field use

Cons

  • Price not transparently listed
  • May be complex for first-time users
  • Limited integrations

Why We Love It

AccuLynx stands out as a SaaS solution tailor-made for the roofing industry. It addresses the unique coordination and communication needs between field workers and office staff. The software's all-in-one platform handles everything from project management to CRM, eliminating the need for multiple tools. Its mobile app ensures field staff are always connected, enhancing real-time collaboration. This specificity to roofing professionals makes it a beloved tool in the industry.

Custom pricing available on request

AccuLynx is a comprehensive roofing business management platform. It addresses industry-specific needs by offering real-time communication between field and office staff, streamlining project management, and enabling efficient customer relationship management. It's tailored specifically to power every aspect of a roofing business.

2
Expert Score
9.7 / 10
739
154
ALL-IN-ONE SOLUTION
24/7 SUPPORT
2
Roofr: Roofing Business Software
9.7

Roofr: Roofing Business Software

Roofr: Roofing Business Software
View Website
Free plan available, Upgrade plans starting at $99/month
ALL-IN-ONE SOLUTION
24/7 SUPPORT

Why We Love It

Roofr is designed with the specific demands of the roofing industry in mind. Its all-in-one functionality eliminates the need for multiple software solutions, thus saving time and resources. It allows for instant estimates and seamless material ordering, serving as a one-stop-shop for all roofing project needs. Its user-friendly interface also makes it easy for staff at all levels to learn and use. Furthermore, the 24/7 customer support ensures that any issues or queries are promptly addressed.

Pros

  • Industry-specific features
  • All-in-one solution
  • User-friendly interface
  • 24/7 customer support
  • Free plan available

Cons

  • Limited customization options
  • Could be overwhelming for beginners
  • Higher price point for premium features

Free plan available, Upgrade plans starting at $99/month

Roofr is a comprehensive roofing software tailored for the industry's unique needs. It offers a full suite of features such as CRM, instant estimates, measurements, proposals, and payments, as well as material ordering. This makes it an invaluable tool for professionals in the roofing industry who need to streamline operations and improve client relations.

Pros

  • Industry-specific features
  • All-in-one solution
  • User-friendly interface
  • 24/7 customer support
  • Free plan available

Cons

  • Limited customization options
  • Could be overwhelming for beginners
  • Higher price point for premium features
ALL-IN-ONE SOLUTION
24/7 SUPPORT

Why We Love It

Roofr is designed with the specific demands of the roofing industry in mind. Its all-in-one functionality eliminates the need for multiple software solutions, thus saving time and resources. It allows for instant estimates and seamless material ordering, serving as a one-stop-shop for all roofing project needs. Its user-friendly interface also makes it easy for staff at all levels to learn and use. Furthermore, the 24/7 customer support ensures that any issues or queries are promptly addressed.

Pros

  • Industry-specific features
  • All-in-one solution
  • User-friendly interface
  • 24/7 customer support
  • Free plan available

Cons

  • Limited customization options
  • Could be overwhelming for beginners
  • Higher price point for premium features

Why We Love It

Roofr is designed with the specific demands of the roofing industry in mind. Its all-in-one functionality eliminates the need for multiple software solutions, thus saving time and resources. It allows for instant estimates and seamless material ordering, serving as a one-stop-shop for all roofing project needs. Its user-friendly interface also makes it easy for staff at all levels to learn and use. Furthermore, the 24/7 customer support ensures that any issues or queries are promptly addressed.

Free plan available, Upgrade plans starting at $99/month

Roofr is a comprehensive roofing software tailored for the industry's unique needs. It offers a full suite of features such as CRM, instant estimates, measurements, proposals, and payments, as well as material ordering. This makes it an invaluable tool for professionals in the roofing industry who need to streamline operations and improve client relations.

3
Expert Score
9.5 / 10
411
114
EFFICIENT MANAGEMENT
3
JobNimbus Roofing CRM
9.5

JobNimbus Roofing CRM

JobNimbus Roofing CRM
View Website
14-day free trial available, pricing starts at $25/user/month
EFFICIENT MANAGEMENT

Why We Love It

JobNimbus stands out in the roofing industry because of its unique blend of CRM and project management tools. It helps roofing professionals to bid faster and sell more jobs by streamlining workflow and boosting efficiency. It also includes weather tracking, an essential feature for planning roofing jobs. Its capacity to collect payments swiftly and efficiently is another reason it's loved by the industry.

Pros

  • Industry-specific features
  • Streamlined workflow
  • Integrated CRM and Project Management
  • Efficient payment collection
  • Weather tracking feature

Cons

  • Extra cost for add-ons
  • Requires training to fully utilize

14-day free trial available, pricing starts at $25/user/month

JobNimbus is specifically designed for roofing companies. This SaaS solution integrates sales and project management into one seamless platform, enabling quicker estimates, streamlined workflow, and efficient payment collection. The software addresses the industry's pain points by providing industry-specific features like weather tracking and job scheduling.

Pros

  • Industry-specific features
  • Streamlined workflow
  • Integrated CRM and Project Management
  • Efficient payment collection
  • Weather tracking feature

Cons

  • Extra cost for add-ons
  • Requires training to fully utilize
EFFICIENT MANAGEMENT

Why We Love It

JobNimbus stands out in the roofing industry because of its unique blend of CRM and project management tools. It helps roofing professionals to bid faster and sell more jobs by streamlining workflow and boosting efficiency. It also includes weather tracking, an essential feature for planning roofing jobs. Its capacity to collect payments swiftly and efficiently is another reason it's loved by the industry.

Pros

  • Industry-specific features
  • Streamlined workflow
  • Integrated CRM and Project Management
  • Efficient payment collection
  • Weather tracking feature

Cons

  • Extra cost for add-ons
  • Requires training to fully utilize

Why We Love It

JobNimbus stands out in the roofing industry because of its unique blend of CRM and project management tools. It helps roofing professionals to bid faster and sell more jobs by streamlining workflow and boosting efficiency. It also includes weather tracking, an essential feature for planning roofing jobs. Its capacity to collect payments swiftly and efficiently is another reason it's loved by the industry.

14-day free trial available, pricing starts at $25/user/month

JobNimbus is specifically designed for roofing companies. This SaaS solution integrates sales and project management into one seamless platform, enabling quicker estimates, streamlined workflow, and efficient payment collection. The software addresses the industry's pain points by providing industry-specific features like weather tracking and job scheduling.

4
Expert Score
9.4 / 10
418
80
USER-FRIENDLY
HIGH SATISFACTION
4
Jobber Roofing CRM
9.4

Jobber Roofing CRM

Jobber Roofing CRM
View Website
Pricing From $29/month, Free trial available, Customised enterprise pricing available.
USER-FRIENDLY
HIGH SATISFACTION

Why We Love It

Jobber's Roofing Contractor Software 2025 is a game-changer for roofing professionals. Its industry-specific capabilities allow businesses to efficiently manage their customer relationships, leading to improved customer satisfaction and retention. The software's ability to record and track all essential customer data, from estimates to billing history, enables roofing companies to stay on top of their operations, ensuring nothing slips through the cracks. Furthermore, the cloud-based access means professionals can access the information they need at any time, from anywhere.

Pros

  • Industry-specific features
  • Comprehensive customer data tracking
  • Effective CRM tools
  • Cloud-based access
  • Free trial available

Cons

  • Learning curve required
  • Possible overkill for very small businesses

Pricing From $29/month, Free trial available, Customised enterprise pricing available.

Jobber's Roofing Contractor Software 2025 is specifically designed for roofing companies seeking a seamless way to track essential customer information. With capabilities to record estimates, past service details, and a thorough billing history, this CRM solution addresses the needs of professionals in the roofing industry to manage their customer relationships effectively.

Pros

  • Industry-specific features
  • Comprehensive customer data tracking
  • Effective CRM tools
  • Cloud-based access
  • Free trial available

Cons

  • Learning curve required
  • Possible overkill for very small businesses
USER-FRIENDLY
HIGH SATISFACTION

Why We Love It

Jobber's Roofing Contractor Software 2025 is a game-changer for roofing professionals. Its industry-specific capabilities allow businesses to efficiently manage their customer relationships, leading to improved customer satisfaction and retention. The software's ability to record and track all essential customer data, from estimates to billing history, enables roofing companies to stay on top of their operations, ensuring nothing slips through the cracks. Furthermore, the cloud-based access means professionals can access the information they need at any time, from anywhere.

Pros

  • Industry-specific features
  • Comprehensive customer data tracking
  • Effective CRM tools
  • Cloud-based access
  • Free trial available

Cons

  • Learning curve required
  • Possible overkill for very small businesses

Why We Love It

Jobber's Roofing Contractor Software 2025 is a game-changer for roofing professionals. Its industry-specific capabilities allow businesses to efficiently manage their customer relationships, leading to improved customer satisfaction and retention. The software's ability to record and track all essential customer data, from estimates to billing history, enables roofing companies to stay on top of their operations, ensuring nothing slips through the cracks. Furthermore, the cloud-based access means professionals can access the information they need at any time, from anywhere.

Pricing From $29/month, Free trial available, Customised enterprise pricing available.

Jobber's Roofing Contractor Software 2025 is specifically designed for roofing companies seeking a seamless way to track essential customer information. With capabilities to record estimates, past service details, and a thorough billing history, this CRM solution addresses the needs of professionals in the roofing industry to manage their customer relationships effectively.

5
Expert Score
9.2 / 10
599
140
SEAMLESS INTEGRATION
WEATHER READY
5
ServiceTitan Roofing Software
9.2

ServiceTitan Roofing Software

ServiceTitan Roofing Software
View Website
Enterprise pricing available
SEAMLESS INTEGRATION
WEATHER READY

Why We Love It

ServiceTitan Roofing Software is a game-changer in the roofing industry. This SaaS solution is specifically designed to cater to the unique needs of roofing contractors, offering a seamless way to manage crew productivity and customer engagement. Its integrated CRM is a standout feature, providing a centralized platform to manage customer relationships, track sales, and improve service delivery. Plus, being cloud-based, teams can access it anytime, anywhere, making operations smoother and more efficient.

Pros

  • Industry-specific features
  • Efficient crew management
  • Enhanced customer engagement
  • Integrated CRM
  • Cloud-based access

Cons

  • Requires training to fully utilize
  • Relatively higher price point

Enterprise pricing available

ServiceTitan provides an innovative roofing software solution designed specifically to streamline operations for roofing contractors. It helps manage crew productivity, enhances customer engagement, and offers a well-integrated CRM that addresses the unique needs of the roofing industry.

Pros

  • Industry-specific features
  • Efficient crew management
  • Enhanced customer engagement
  • Integrated CRM
  • Cloud-based access

Cons

  • Requires training to fully utilize
  • Relatively higher price point
SEAMLESS INTEGRATION
WEATHER READY

Why We Love It

ServiceTitan Roofing Software is a game-changer in the roofing industry. This SaaS solution is specifically designed to cater to the unique needs of roofing contractors, offering a seamless way to manage crew productivity and customer engagement. Its integrated CRM is a standout feature, providing a centralized platform to manage customer relationships, track sales, and improve service delivery. Plus, being cloud-based, teams can access it anytime, anywhere, making operations smoother and more efficient.

Pros

  • Industry-specific features
  • Efficient crew management
  • Enhanced customer engagement
  • Integrated CRM
  • Cloud-based access

Cons

  • Requires training to fully utilize
  • Relatively higher price point

Why We Love It

ServiceTitan Roofing Software is a game-changer in the roofing industry. This SaaS solution is specifically designed to cater to the unique needs of roofing contractors, offering a seamless way to manage crew productivity and customer engagement. Its integrated CRM is a standout feature, providing a centralized platform to manage customer relationships, track sales, and improve service delivery. Plus, being cloud-based, teams can access it anytime, anywhere, making operations smoother and more efficient.

Enterprise pricing available

ServiceTitan provides an innovative roofing software solution designed specifically to streamline operations for roofing contractors. It helps manage crew productivity, enhances customer engagement, and offers a well-integrated CRM that addresses the unique needs of the roofing industry.

6
Expert Score
9.1 / 10
673
134
INSTANT ESTIMATES
6
iRoofing
9.1

iRoofing

iRoofing
View Website
Free plan available, Pricing starts from $129 per user/month
INSTANT ESTIMATES

Why We Love It

iRoofing is the go-to software solution for roofing professionals, providing unparalleled features and tools that are tailored to their specific needs. Its high-definition aerial imagery and advanced measurement capabilities enable accurate estimations, reducing waste and increasing efficiency. The free unlimited support ensures any technical issues are swiftly resolved, allowing businesses to operate smoothly. With iRoofing, roofing contractors can easily manage their projects, impress their clients, and ultimately, grow their business.

Pros

  • Industry-specific features
  • Free unlimited support
  • High-definition aerial imagery
  • Advanced measurement capabilities
  • Efficient project management

Cons

  • Pricing can be expensive for small businesses
  • May require time to learn and adapt to the technology

Free plan available, Pricing starts from $129 per user/month

iRoofing is a cutting-edge SaaS solution designed specifically for the roofing industry. It provides unlimited free support, high-definition aerial imagery, and advanced measurement capabilities via satellite, drone, and blueprint technology - addressing the unique needs of roofing contractors for accurate estimations and efficient project management.

Pros

  • Industry-specific features
  • Free unlimited support
  • High-definition aerial imagery
  • Advanced measurement capabilities
  • Efficient project management

Cons

  • Pricing can be expensive for small businesses
  • May require time to learn and adapt to the technology
INSTANT ESTIMATES

Why We Love It

iRoofing is the go-to software solution for roofing professionals, providing unparalleled features and tools that are tailored to their specific needs. Its high-definition aerial imagery and advanced measurement capabilities enable accurate estimations, reducing waste and increasing efficiency. The free unlimited support ensures any technical issues are swiftly resolved, allowing businesses to operate smoothly. With iRoofing, roofing contractors can easily manage their projects, impress their clients, and ultimately, grow their business.

Pros

  • Industry-specific features
  • Free unlimited support
  • High-definition aerial imagery
  • Advanced measurement capabilities
  • Efficient project management

Cons

  • Pricing can be expensive for small businesses
  • May require time to learn and adapt to the technology

Why We Love It

iRoofing is the go-to software solution for roofing professionals, providing unparalleled features and tools that are tailored to their specific needs. Its high-definition aerial imagery and advanced measurement capabilities enable accurate estimations, reducing waste and increasing efficiency. The free unlimited support ensures any technical issues are swiftly resolved, allowing businesses to operate smoothly. With iRoofing, roofing contractors can easily manage their projects, impress their clients, and ultimately, grow their business.

Free plan available, Pricing starts from $129 per user/month

iRoofing is a cutting-edge SaaS solution designed specifically for the roofing industry. It provides unlimited free support, high-definition aerial imagery, and advanced measurement capabilities via satellite, drone, and blueprint technology - addressing the unique needs of roofing contractors for accurate estimations and efficient project management.

7
Expert Score
8.9 / 10
503
119
7
Service Fusion Roofing Software
8.9

Service Fusion Roofing Software

Service Fusion Roofing Software
View Website
Enterprise pricing available

Why We Love It

Service Fusion's roofing software is a game-changer for roofing contractors. Its feature-rich suite addresses the specific needs of the roofing industry, from job scheduling to invoicing. The software not only saves time but also significantly improves efficiency and productivity. Its automation capabilities reduce manual work, helping contractors focus on the core tasks. With its robust customer management, contractors can ensure they provide top-notch service, keeping homes protected and clients happy.

Pros

  • Industry-specific features
  • Task automation
  • Streamlines jobs
  • Comprehensive customer management

Cons

  • No free plan available
  • May require training for optimal use
  • Higher price point

Enterprise pricing available

Service Fusion's all-in-one roofing software is specifically designed for contractors in the roofing industry. It automates tasks, streamlines jobs, and offers a range of features, including job scheduling, dispatching, invoicing, and customer management, to make life easier for contractors while ensuring customer homes are well protected.

Pros

  • Industry-specific features
  • Task automation
  • Streamlines jobs
  • Comprehensive customer management

Cons

  • No free plan available
  • May require training for optimal use
  • Higher price point

Why We Love It

Service Fusion's roofing software is a game-changer for roofing contractors. Its feature-rich suite addresses the specific needs of the roofing industry, from job scheduling to invoicing. The software not only saves time but also significantly improves efficiency and productivity. Its automation capabilities reduce manual work, helping contractors focus on the core tasks. With its robust customer management, contractors can ensure they provide top-notch service, keeping homes protected and clients happy.

Pros

  • Industry-specific features
  • Task automation
  • Streamlines jobs
  • Comprehensive customer management

Cons

  • No free plan available
  • May require training for optimal use
  • Higher price point

Why We Love It

Service Fusion's roofing software is a game-changer for roofing contractors. Its feature-rich suite addresses the specific needs of the roofing industry, from job scheduling to invoicing. The software not only saves time but also significantly improves efficiency and productivity. Its automation capabilities reduce manual work, helping contractors focus on the core tasks. With its robust customer management, contractors can ensure they provide top-notch service, keeping homes protected and clients happy.

Enterprise pricing available

Service Fusion's all-in-one roofing software is specifically designed for contractors in the roofing industry. It automates tasks, streamlines jobs, and offers a range of features, including job scheduling, dispatching, invoicing, and customer management, to make life easier for contractors while ensuring customer homes are well protected.

8
Expert Score
8.8 / 10
491
170
8
RoofLink Roofing CRM
8.8

RoofLink Roofing CRM

RoofLink Roofing CRM
View Website

Why We Love It

We love RoofLink because it's specifically built for the roofing industry. The software's all-inclusive measuring tools and weather data integration are invaluable for accurate estimates and planning. The digital contracts feature simplifies the sales process, and the unlimited data storage ensures that all essential project information can be accessed anytime, anywhere. These industry-specific features make RoofLink a standout CRM solution for roofing professionals.

Pros

  • Comprehensive roofing-specific tools
  • Weather data integration
  • Unlimited data storage
  • Digital contracts
  • Canvasing feature

Cons

  • Price not transparently listed
  • May require training to maximize usage

Custom pricing available upon request

RoofLink is a comprehensive roofing CRM designed specifically for roofing companies. It provides industry-focused tools such as extensive measurement capabilities, weather data integration, unlimited data storage, digital contracts, and more. This allows roofing professionals to streamline their sales process, improve estimates, and enhance customer service.

Pros

  • Comprehensive roofing-specific tools
  • Weather data integration
  • Unlimited data storage
  • Digital contracts
  • Canvasing feature

Cons

  • Price not transparently listed
  • May require training to maximize usage

Why We Love It

We love RoofLink because it's specifically built for the roofing industry. The software's all-inclusive measuring tools and weather data integration are invaluable for accurate estimates and planning. The digital contracts feature simplifies the sales process, and the unlimited data storage ensures that all essential project information can be accessed anytime, anywhere. These industry-specific features make RoofLink a standout CRM solution for roofing professionals.

Pros

  • Comprehensive roofing-specific tools
  • Weather data integration
  • Unlimited data storage
  • Digital contracts
  • Canvasing feature

Cons

  • Price not transparently listed
  • May require training to maximize usage

Why We Love It

We love RoofLink because it's specifically built for the roofing industry. The software's all-inclusive measuring tools and weather data integration are invaluable for accurate estimates and planning. The digital contracts feature simplifies the sales process, and the unlimited data storage ensures that all essential project information can be accessed anytime, anywhere. These industry-specific features make RoofLink a standout CRM solution for roofing professionals.

Custom pricing available upon request

RoofLink is a comprehensive roofing CRM designed specifically for roofing companies. It provides industry-focused tools such as extensive measurement capabilities, weather data integration, unlimited data storage, digital contracts, and more. This allows roofing professionals to streamline their sales process, improve estimates, and enhance customer service.

9
Expert Score
8.6 / 10
530
154
9
Dataforma Field Service Management
8.6

Dataforma Field Service Management

Dataforma Field Service Management
View Website

Why We Love It

Dataforma is a holistic business management solution, specifically tailored to the needs and workflows of the construction and home services industry. Its comprehensive set of features allows businesses to manage all aspects of their operations from a single platform, improving efficiency and productivity. Notably, it offers robust job and document management features, ensuring every detail of a project is recorded and easily accessible. The software's customer service and support are also highly rated, making it a reliable choice for industry professionals.

Pros

  • Industry-specific features
  • Comprehensive job management
  • Integrated CRM
  • Document management
  • Customizable reports

Cons

  • Initial setup can be complex
  • Cost can be high for small businesses
  • Limited third-party integrations

Custom enterprise pricing available upon request

Dataforma is a comprehensive field service management software specifically designed for roofing companies, HVAC technicians, electricians, plumbers, and other construction trades. It caters to the unique needs of this industry, providing a centralized platform for job management, scheduling, invoicing, customer relationship management, and more.

Pros

  • Industry-specific features
  • Comprehensive job management
  • Integrated CRM
  • Document management
  • Customizable reports

Cons

  • Initial setup can be complex
  • Cost can be high for small businesses
  • Limited third-party integrations

Why We Love It

Dataforma is a holistic business management solution, specifically tailored to the needs and workflows of the construction and home services industry. Its comprehensive set of features allows businesses to manage all aspects of their operations from a single platform, improving efficiency and productivity. Notably, it offers robust job and document management features, ensuring every detail of a project is recorded and easily accessible. The software's customer service and support are also highly rated, making it a reliable choice for industry professionals.

Pros

  • Industry-specific features
  • Comprehensive job management
  • Integrated CRM
  • Document management
  • Customizable reports

Cons

  • Initial setup can be complex
  • Cost can be high for small businesses
  • Limited third-party integrations

Why We Love It

Dataforma is a holistic business management solution, specifically tailored to the needs and workflows of the construction and home services industry. Its comprehensive set of features allows businesses to manage all aspects of their operations from a single platform, improving efficiency and productivity. Notably, it offers robust job and document management features, ensuring every detail of a project is recorded and easily accessible. The software's customer service and support are also highly rated, making it a reliable choice for industry professionals.

Custom enterprise pricing available upon request

Dataforma is a comprehensive field service management software specifically designed for roofing companies, HVAC technicians, electricians, plumbers, and other construction trades. It caters to the unique needs of this industry, providing a centralized platform for job management, scheduling, invoicing, customer relationship management, and more.

10
Expert Score
8.5 / 10
365
170
ROOFING MASTERY
REAL-TIME COMMUNICATION
10
Contractors Cloud CRM
8.5

Contractors Cloud CRM

Contractors Cloud CRM
View Website
Enterprise pricing available, contact for quote
ROOFING MASTERY
REAL-TIME COMMUNICATION

Why We Love It

The Contractors Cloud CRM stands out in the roofing industry because of its all-around functionality. It’s not just a CRM; it's a complete project management solution, designed specifically for contractors. It enables roofing companies to manage every aspect of their business, from leads and sales to projects, all in one place. It also offers excellent customer service, ensuring businesses have the support they need to use the software effectively.

Pros

  • Industry-specific features
  • Seamless project management
  • Integrated CRM
  • Mobile-friendly interface
  • Customer service support

Cons

  • No free trial
  • Pricing not transparent
  • May require training for full utilization

Enterprise pricing available, contact for quote

Contractors Cloud CRM addresses the specific needs of roofing companies by providing a comprehensive project management and customer relationship management (CRM) tool. It streamlines business operations and enhances customer service by connecting contractors with leads, sales, and projects in one application.

Pros

  • Industry-specific features
  • Seamless project management
  • Integrated CRM
  • Mobile-friendly interface
  • Customer service support

Cons

  • No free trial
  • Pricing not transparent
  • May require training for full utilization
ROOFING MASTERY
REAL-TIME COMMUNICATION

Why We Love It

The Contractors Cloud CRM stands out in the roofing industry because of its all-around functionality. It’s not just a CRM; it's a complete project management solution, designed specifically for contractors. It enables roofing companies to manage every aspect of their business, from leads and sales to projects, all in one place. It also offers excellent customer service, ensuring businesses have the support they need to use the software effectively.

Pros

  • Industry-specific features
  • Seamless project management
  • Integrated CRM
  • Mobile-friendly interface
  • Customer service support

Cons

  • No free trial
  • Pricing not transparent
  • May require training for full utilization

Why We Love It

The Contractors Cloud CRM stands out in the roofing industry because of its all-around functionality. It’s not just a CRM; it's a complete project management solution, designed specifically for contractors. It enables roofing companies to manage every aspect of their business, from leads and sales to projects, all in one place. It also offers excellent customer service, ensuring businesses have the support they need to use the software effectively.

Enterprise pricing available, contact for quote

Contractors Cloud CRM addresses the specific needs of roofing companies by providing a comprehensive project management and customer relationship management (CRM) tool. It streamlines business operations and enhances customer service by connecting contractors with leads, sales, and projects in one application.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1iRoofing
 Yes Yes No Not specified Not specified Yes Not specified Limited integrations Not specified $129/user/month
2Contractors Cloud CRM
 Not specified No No Not specified Not specified Email/Ticket only Not specified Custom integrations only Not specified Contact for pricing
3Roofr: Roofing Business Software
 Yes Yes No Not specified Not specified Yes Not specified Limited integrations Not specified $99/month
4Service Fusion Roofing Software
 Yes No Contact for trial Yes Not specified Yes Not specified QuickBooks, Zapier, Google Calendar Not specified Contact for pricing
5Jobber Roofing CRM
 Yes No Yes - 14 days Yes Not specified Yes Not specified QuickBooks, Zapier, Mailchimp Not specified $29/month
6ServiceTitan Roofing Software
 Yes No Contact for trial Yes Not specified Yes Not specified QuickBooks, Zapier, Google Calendar Not specified Contact for pricing
7RoofLink Roofing CRM
 Not specified No Contact for trial Not specified Not specified Email/Ticket only Not specified Custom integrations only Not specified Custom pricing
8AccuLynx Roofing CRM
 Yes No Contact for trial No Not specified Email/Ticket only Not specified Limited integrations Not specified Custom pricing
9Dataforma Field Service Management
 Yes No Contact for trial Not specified Not specified Email/Ticket only Not specified Limited integrations Not specified Contact for pricing
10JobNimbus Roofing CRM
 Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Google Calendar, Zapier Not specified $25/user/month
1

iRoofing

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
No
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
Not specified
Starting Price
$129/user/month
2

Contractors Cloud CRM

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
No
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
Not specified
Starting Price
Contact for pricing
3

Roofr: Roofing Business Software

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
No
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
Not specified
Starting Price
$99/month
4

Service Fusion Roofing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Zapier, Google Calendar
Supports SSO
Not specified
Starting Price
Contact for pricing
5

Jobber Roofing CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Zapier, Mailchimp
Supports SSO
Not specified
Starting Price
$29/month
6

ServiceTitan Roofing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Not specified
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Zapier, Google Calendar
Supports SSO
Not specified
Starting Price
Contact for pricing
7

RoofLink Roofing CRM

Has Mobile App
Not specified
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Custom integrations only
Supports SSO
Not specified
Starting Price
Custom pricing
8

AccuLynx Roofing CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Not specified
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
Not specified
Starting Price
Custom pricing
9

Dataforma Field Service Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
Not specified
Starting Price
Contact for pricing
10

JobNimbus Roofing CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Google Calendar, Zapier
Supports SSO
Not specified
Starting Price
$25/user/month

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

Roofing companies have unique operational pressures that require a specific set of software capabilities. Their daily workflow can be highly unpredictable, with sudden weather changes or unforeseen structural issues causing jobs to be rescheduled or crews to be dispatched. In such situations, the ability to quickly access and update a comprehensive knowledge base can be crucial. The capacity for real-time communication and coordination across multiple job sites is also a key consideration.

For instance, imagine a scenario where a roofing crew encounters an unexpected issue on a job site. Immediate access to past service records and job histories can provide invaluable context and guidance. This is where a capable customer service knowledge base software comes into play, enabling timely and informed decision-making.

Another common challenge in this industry is managing multiple crews and tasks simultaneously. This often involves mid-day reroutes and schedule adjustments. A software's ability to handle these operational demands smoothly, without causing communication gaps or coordination difficulties, is particularly meaningful. For example, a crew might complete a job early and be available for an unscheduled repair. The ability to swiftly update schedules and dispatch details is therefore crucial.

Furthermore, in an industry like roofing where project timelines can span weeks or even months, maintaining consistent and updated records becomes a prime consideration. Software that allows companies to verify details while crews are already in the field, and to keep track of multi-year service histories, is highly prized.

Similar operational demands can be found in related industries such as plumbing and contracting. For instance, contractors and plumbers also require software that can handle frequent schedule changes, provide easy access to comprehensive service records, and facilitate real-time communication and coordination.

In conclusion, when selecting tools, roofing companies and similar industries place a strong emphasis on real-time communication, easy access to comprehensive service records, and the ability to handle frequent schedule changes and dispatch adjustments. These are the capabilities that truly matter in practice and make a significant impact on their daily operations.

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Frequently Asked Questions About Customer Service Knowledge Base Software for Roofing Companies

What makes a customer service knowledge base software for roofing companies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your customer service knowledge base software for roofing companies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of customer service knowledge base software for roofing companies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Excellent

What This Award Means