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12 Best Customer Service Knowledge Base Software for Plumbers 2025 - Customer Ratings & Reviews

Albert Richer
Curated by :
Albert Richer
Updated Nov 22, 2025

This niche fits into a larger context — see the full Customer Service Knowledge Base Software guide.

Customer Service Knowledge Base Software for Plumbers
Albert Richer

Exploring Top Customer Service Knowledge Base Software for Plumbers: Insights Backed by Research When it comes to selecting customer service knowledge base software tailored for plumbers, market research shows that not all options are created equal. Analysis of thousands of customer reviews indicates that platforms like Zendesk and Freshdesk frequently emerge as favorites among professionals in the plumbing industry. Exploring Top Customer Service Knowledge Base Software for Plumbers: Insights Backed by Research When it comes to selecting customer service knowledge base software tailored for plumbers, market research shows that not all options are created equal.

Similar Categories
1
Expert Score
9.8 / 10
533
23
CRM CHAMPION
1
Housecall Pro Plumbing Software
9.8

Housecall Pro Plumbing Software

Housecall Pro Plumbing Software
View Website
Pricing starts at $65/month, with premium plans and enterprise pricing available
CRM CHAMPION

Why We Love It

As a SaaS solution, Housecall Pro Plumbing Software is ideal for plumbing professionals due to its comprehensive, industry-specific features. Its real-time scheduling and dispatching features help manage workflows effectively, while the robust customer management tools enhance service delivery. Plus, its intuitive interface makes it user-friendly, reducing the learning curve. It's a one-stop solution for plumbing businesses to streamline operations.

Pros

  • Real-time updates
  • Efficient scheduling and dispatch
  • Industry-specific features
  • Robust customer management
  • Intuitive interface

Cons

  • Limited offline functionality
  • May require training for full feature utilization
  • Premium features at higher cost

Pricing starts at $65/month, with premium plans and enterprise pricing available

Housecall Pro Plumbing Software is custom-designed for the plumbing industry, providing tools to streamline scheduling, dispatching, and customer relationship management. It enables real-time updates and organization, addressing the need for efficient and effective communication within the plumbing service sector.

Pros

  • Real-time updates
  • Efficient scheduling and dispatch
  • Industry-specific features
  • Robust customer management
  • Intuitive interface

Cons

  • Limited offline functionality
  • May require training for full feature utilization
  • Premium features at higher cost
CRM CHAMPION

Why We Love It

As a SaaS solution, Housecall Pro Plumbing Software is ideal for plumbing professionals due to its comprehensive, industry-specific features. Its real-time scheduling and dispatching features help manage workflows effectively, while the robust customer management tools enhance service delivery. Plus, its intuitive interface makes it user-friendly, reducing the learning curve. It's a one-stop solution for plumbing businesses to streamline operations.

Pros

  • Real-time updates
  • Efficient scheduling and dispatch
  • Industry-specific features
  • Robust customer management
  • Intuitive interface

Cons

  • Limited offline functionality
  • May require training for full feature utilization
  • Premium features at higher cost

Why We Love It

As a SaaS solution, Housecall Pro Plumbing Software is ideal for plumbing professionals due to its comprehensive, industry-specific features. Its real-time scheduling and dispatching features help manage workflows effectively, while the robust customer management tools enhance service delivery. Plus, its intuitive interface makes it user-friendly, reducing the learning curve. It's a one-stop solution for plumbing businesses to streamline operations.

Pricing starts at $65/month, with premium plans and enterprise pricing available

Housecall Pro Plumbing Software is custom-designed for the plumbing industry, providing tools to streamline scheduling, dispatching, and customer relationship management. It enables real-time updates and organization, addressing the need for efficient and effective communication within the plumbing service sector.

2
Expert Score
9.7 / 10
435
160
AI ADVANTAGE
2
ServiceTitan Plumbing Software
9.7

ServiceTitan Plumbing Software

ServiceTitan Plumbing Software
View Website
Enterprise pricing available
AI ADVANTAGE

Why We Love It

ServiceTitan has been designed with the plumbing industry in mind, addressing the specific challenges faced by these professionals. The software enhances team coordination, simplifies job scheduling and dispatch, and leverages AI for performance improvement. Its proposal generation tool aids in accurate and quick estimates, elevating customer satisfaction. It's a comprehensive solution that effectively bridges the gap between office and field teams, making it loved by professionals in the industry.

Pros

  • Industry-specific features
  • AI-driven performance tools
  • Seamless team integration
  • Efficient scheduling and dispatch

Cons

  • Requires internet connection
  • May be complex for beginners
  • Pricey for small businesses

Enterprise pricing available

ServiceTitan is tailored for the plumbing industry, providing AI-driven performance tools, proposal generation, and seamless integration between office and field teams. It streamlines daily tasks, allows efficient scheduling and dispatch, and aids in accurate job estimation, effectively addressing the unique needs of plumbing professionals.

Pros

  • Industry-specific features
  • AI-driven performance tools
  • Seamless team integration
  • Efficient scheduling and dispatch

Cons

  • Requires internet connection
  • May be complex for beginners
  • Pricey for small businesses
AI ADVANTAGE

Why We Love It

ServiceTitan has been designed with the plumbing industry in mind, addressing the specific challenges faced by these professionals. The software enhances team coordination, simplifies job scheduling and dispatch, and leverages AI for performance improvement. Its proposal generation tool aids in accurate and quick estimates, elevating customer satisfaction. It's a comprehensive solution that effectively bridges the gap between office and field teams, making it loved by professionals in the industry.

Pros

  • Industry-specific features
  • AI-driven performance tools
  • Seamless team integration
  • Efficient scheduling and dispatch

Cons

  • Requires internet connection
  • May be complex for beginners
  • Pricey for small businesses

Why We Love It

ServiceTitan has been designed with the plumbing industry in mind, addressing the specific challenges faced by these professionals. The software enhances team coordination, simplifies job scheduling and dispatch, and leverages AI for performance improvement. Its proposal generation tool aids in accurate and quick estimates, elevating customer satisfaction. It's a comprehensive solution that effectively bridges the gap between office and field teams, making it loved by professionals in the industry.

Enterprise pricing available

ServiceTitan is tailored for the plumbing industry, providing AI-driven performance tools, proposal generation, and seamless integration between office and field teams. It streamlines daily tasks, allows efficient scheduling and dispatch, and aids in accurate job estimation, effectively addressing the unique needs of plumbing professionals.

3
Expert Score
9.5 / 10
500
115
PLUMBER'S CHOICE
SCHEDULING SAVVY
3
Service Fusion Plumbing Software
9.5

Service Fusion Plumbing Software

Service Fusion Plumbing Software
View Website
Enterprise pricing available
PLUMBER'S CHOICE
SCHEDULING SAVVY

Why We Love It

We adore Service Fusion Plumbing Software because it caters to the distinct needs of the plumbing industry. It simplifies complex tasks like scheduling and dispatch, invoice management, and fleet tracking, allowing plumbers to focus more on their actual work. The software also makes it easy to create estimates and process payments, significantly reducing paperwork and enhancing customer satisfaction.

Pros

  • Comprehensive feature set tailored for plumbers
  • Easy scheduling and dispatch
  • Real-time fleet tracking
  • Seamless invoice management and payment processing
  • 24/7 customer support

Cons

  • May require some training to use
  • Pricing may be higher compared to basic tools

Enterprise pricing available

Service Fusion Plumbing Software is a complete suite designed for plumbing businesses. It offers a range of features such as customer management, fleet tracking, estimate creation, invoice management, and payment processing, specifically tailored to meet the needs of the plumbing industry. The software simplifies the management of day-to-day operations and improves the efficiency of plumbing professionals.

Pros

  • Comprehensive feature set tailored for plumbers
  • Easy scheduling and dispatch
  • Real-time fleet tracking
  • Seamless invoice management and payment processing
  • 24/7 customer support

Cons

  • May require some training to use
  • Pricing may be higher compared to basic tools
PLUMBER'S CHOICE
SCHEDULING SAVVY

Why We Love It

We adore Service Fusion Plumbing Software because it caters to the distinct needs of the plumbing industry. It simplifies complex tasks like scheduling and dispatch, invoice management, and fleet tracking, allowing plumbers to focus more on their actual work. The software also makes it easy to create estimates and process payments, significantly reducing paperwork and enhancing customer satisfaction.

Pros

  • Comprehensive feature set tailored for plumbers
  • Easy scheduling and dispatch
  • Real-time fleet tracking
  • Seamless invoice management and payment processing
  • 24/7 customer support

Cons

  • May require some training to use
  • Pricing may be higher compared to basic tools

Why We Love It

We adore Service Fusion Plumbing Software because it caters to the distinct needs of the plumbing industry. It simplifies complex tasks like scheduling and dispatch, invoice management, and fleet tracking, allowing plumbers to focus more on their actual work. The software also makes it easy to create estimates and process payments, significantly reducing paperwork and enhancing customer satisfaction.

Enterprise pricing available

Service Fusion Plumbing Software is a complete suite designed for plumbing businesses. It offers a range of features such as customer management, fleet tracking, estimate creation, invoice management, and payment processing, specifically tailored to meet the needs of the plumbing industry. The software simplifies the management of day-to-day operations and improves the efficiency of plumbing professionals.

4
Expert Score
9.4 / 10
727
43
COMPREHENSIVE SUITE
FIELD FLEET FRIENDLY
4
Successware Plumbing Software
9.4

Successware Plumbing Software

Successware Plumbing Software
View Website
Enterprise pricing available
COMPREHENSIVE SUITE
FIELD FLEET FRIENDLY

Why We Love It

Successware Plumbing Software is a one-stop-shop for plumbing businesses, providing a broad array of tools to manage and grow your business. Its industry-specific features like dispatching and scheduling are a boon for service providers. The integrated CRM and marketing tools help businesses not only serve existing customers better but also attract new ones. The software's ability to handle complex tasks like payroll and accounting makes it a valuable asset for any plumbing business.

Pros

  • Industry-specific features
  • Comprehensive business management
  • Advanced CRM and marketing tools
  • Integrated payment processing

Cons

  • May require training
  • Pricing not transparent
  • Possibly overwhelming for small businesses

Enterprise pricing available

This comprehensive SaaS solution is specifically tailored to cater to the complex needs of the plumbing industry. It streamlines various business operations such as dispatching, payroll, scheduling, invoicing and payment processing, while also offering robust CRM and marketing tools to help grow your plumbing business.

Pros

  • Industry-specific features
  • Comprehensive business management
  • Advanced CRM and marketing tools
  • Integrated payment processing

Cons

  • May require training
  • Pricing not transparent
  • Possibly overwhelming for small businesses
COMPREHENSIVE SUITE
FIELD FLEET FRIENDLY

Why We Love It

Successware Plumbing Software is a one-stop-shop for plumbing businesses, providing a broad array of tools to manage and grow your business. Its industry-specific features like dispatching and scheduling are a boon for service providers. The integrated CRM and marketing tools help businesses not only serve existing customers better but also attract new ones. The software's ability to handle complex tasks like payroll and accounting makes it a valuable asset for any plumbing business.

Pros

  • Industry-specific features
  • Comprehensive business management
  • Advanced CRM and marketing tools
  • Integrated payment processing

Cons

  • May require training
  • Pricing not transparent
  • Possibly overwhelming for small businesses

Why We Love It

Successware Plumbing Software is a one-stop-shop for plumbing businesses, providing a broad array of tools to manage and grow your business. Its industry-specific features like dispatching and scheduling are a boon for service providers. The integrated CRM and marketing tools help businesses not only serve existing customers better but also attract new ones. The software's ability to handle complex tasks like payroll and accounting makes it a valuable asset for any plumbing business.

Enterprise pricing available

This comprehensive SaaS solution is specifically tailored to cater to the complex needs of the plumbing industry. It streamlines various business operations such as dispatching, payroll, scheduling, invoicing and payment processing, while also offering robust CRM and marketing tools to help grow your plumbing business.

5
Expert Score
9.2 / 10
511
132
CUSTOMER CONNECTOR
MOBILE MASTERY
5
Jobber Plumbing CRM
9.2

Jobber Plumbing CRM

Jobber Plumbing CRM
View Website
Pricing starts at $29/month, with tiered plans available
CUSTOMER CONNECTOR
MOBILE MASTERY

Why We Love It

Jobber's Plumbing CRM is a game-changer in the plumbing industry. It's built with the specific needs of plumbers in mind, offering features such as detailed client history tracking and a robust attachment system. This leads to better organization and ultimately improved customer satisfaction. Plus, its mobile app enables plumbers to manage their client relationships on the go, making it a favored choice among industry professionals.

Pros

  • Industry-specific features
  • Robust client history tracking
  • Organized note and attachment system
  • Customer satisfaction enhancement
  • Mobile app for on-the-go access

Cons

  • Can be too feature-rich for some
  • Limited customization
  • Extra cost for premium support

Pricing starts at $29/month, with tiered plans available

Jobber provides a specialized CRM for plumbers to manage customer relationships efficiently. It's tailored to meet industry-specific needs like job tracking, client history recall, and attachment organization, leading to improved client satisfaction.

Pros

  • Industry-specific features
  • Robust client history tracking
  • Organized note and attachment system
  • Customer satisfaction enhancement
  • Mobile app for on-the-go access

Cons

  • Can be too feature-rich for some
  • Limited customization
  • Extra cost for premium support
CUSTOMER CONNECTOR
MOBILE MASTERY

Why We Love It

Jobber's Plumbing CRM is a game-changer in the plumbing industry. It's built with the specific needs of plumbers in mind, offering features such as detailed client history tracking and a robust attachment system. This leads to better organization and ultimately improved customer satisfaction. Plus, its mobile app enables plumbers to manage their client relationships on the go, making it a favored choice among industry professionals.

Pros

  • Industry-specific features
  • Robust client history tracking
  • Organized note and attachment system
  • Customer satisfaction enhancement
  • Mobile app for on-the-go access

Cons

  • Can be too feature-rich for some
  • Limited customization
  • Extra cost for premium support

Why We Love It

Jobber's Plumbing CRM is a game-changer in the plumbing industry. It's built with the specific needs of plumbers in mind, offering features such as detailed client history tracking and a robust attachment system. This leads to better organization and ultimately improved customer satisfaction. Plus, its mobile app enables plumbers to manage their client relationships on the go, making it a favored choice among industry professionals.

Pricing starts at $29/month, with tiered plans available

Jobber provides a specialized CRM for plumbers to manage customer relationships efficiently. It's tailored to meet industry-specific needs like job tracking, client history recall, and attachment organization, leading to improved client satisfaction.

6
Expert Score
9.1 / 10
400
157
6
FieldPulse Plumbing Business Software
9.1

FieldPulse Plumbing Business Software

FieldPulse Plumbing Business Software
View Website
Pricing starts at $65/month, with free trial available

Why We Love It

FieldPulse's Plumbing Business Software is tailor-made for the plumbing industry. It has all tools necessary for running a plumbing business in one place - from job scheduling and dispatch to invoice management. The software significantly reduces time spent on administrative tasks and improves customer relationship management. Its mobile app feature also allows plumbers to manage their tasks and communicate with customers on-the-go, making it a powerful tool for improving efficiency and customer service in this industry.

Pros

  • Comprehensive business management
  • Industry-specific features
  • Job scheduling and dispatch
  • CRM and invoicing tools
  • Mobile application

Cons

  • Could be overwhelming for beginners
  • No free plan
  • Potentially high cost for larger teams

Pricing starts at $65/month, with free trial available

FieldPulse is a comprehensive SaaS solution tailored for the plumbing industry. It provides job scheduling, dispatch, estimate and invoice management, project management, and a customer CRM, addressing the unique needs of managing a plumbing business while improving customer service.

Pros

  • Comprehensive business management
  • Industry-specific features
  • Job scheduling and dispatch
  • CRM and invoicing tools
  • Mobile application

Cons

  • Could be overwhelming for beginners
  • No free plan
  • Potentially high cost for larger teams

Why We Love It

FieldPulse's Plumbing Business Software is tailor-made for the plumbing industry. It has all tools necessary for running a plumbing business in one place - from job scheduling and dispatch to invoice management. The software significantly reduces time spent on administrative tasks and improves customer relationship management. Its mobile app feature also allows plumbers to manage their tasks and communicate with customers on-the-go, making it a powerful tool for improving efficiency and customer service in this industry.

Pros

  • Comprehensive business management
  • Industry-specific features
  • Job scheduling and dispatch
  • CRM and invoicing tools
  • Mobile application

Cons

  • Could be overwhelming for beginners
  • No free plan
  • Potentially high cost for larger teams

Why We Love It

FieldPulse's Plumbing Business Software is tailor-made for the plumbing industry. It has all tools necessary for running a plumbing business in one place - from job scheduling and dispatch to invoice management. The software significantly reduces time spent on administrative tasks and improves customer relationship management. Its mobile app feature also allows plumbers to manage their tasks and communicate with customers on-the-go, making it a powerful tool for improving efficiency and customer service in this industry.

Pricing starts at $65/month, with free trial available

FieldPulse is a comprehensive SaaS solution tailored for the plumbing industry. It provides job scheduling, dispatch, estimate and invoice management, project management, and a customer CRM, addressing the unique needs of managing a plumbing business while improving customer service.

7
Expert Score
8.9 / 10
566
98
EFFICIENCY BOOSTER
7
FieldEdge Plumbing Software
8.9

FieldEdge Plumbing Software

FieldEdge Plumbing Software
View Website
Enterprise pricing available
EFFICIENCY BOOSTER

Why We Love It

FieldEdge Plumbing Software is an indispensable tool for the plumbing industry, providing a comprehensive suite of tools tailored to the unique needs of plumbers. From effective scheduling and dispatching to seamless invoicing and accounting integrations, it enables businesses to save time, reduce errors, and improve customer satisfaction. Its real-time dispatching and robust reporting features provide valuable insights, facilitating better decision-making and business growth.

Pros

  • Comprehensive feature set
  • Plumbing industry-specific functionalities
  • Seamless accounting integrations
  • Real-time dispatching
  • Robust reporting

Cons

  • May require initial training
  • No free-plan available

Enterprise pricing available

FieldEdge Plumbing Software is a robust, industry-specific SaaS solution that combines scheduling, dispatching, invoicing, and accounting in one platform. It streamlines operations, increases efficiency, and enhances customer service for plumbing businesses of all sizes.

Pros

  • Comprehensive feature set
  • Plumbing industry-specific functionalities
  • Seamless accounting integrations
  • Real-time dispatching
  • Robust reporting

Cons

  • May require initial training
  • No free-plan available
EFFICIENCY BOOSTER

Why We Love It

FieldEdge Plumbing Software is an indispensable tool for the plumbing industry, providing a comprehensive suite of tools tailored to the unique needs of plumbers. From effective scheduling and dispatching to seamless invoicing and accounting integrations, it enables businesses to save time, reduce errors, and improve customer satisfaction. Its real-time dispatching and robust reporting features provide valuable insights, facilitating better decision-making and business growth.

Pros

  • Comprehensive feature set
  • Plumbing industry-specific functionalities
  • Seamless accounting integrations
  • Real-time dispatching
  • Robust reporting

Cons

  • May require initial training
  • No free-plan available

Why We Love It

FieldEdge Plumbing Software is an indispensable tool for the plumbing industry, providing a comprehensive suite of tools tailored to the unique needs of plumbers. From effective scheduling and dispatching to seamless invoicing and accounting integrations, it enables businesses to save time, reduce errors, and improve customer satisfaction. Its real-time dispatching and robust reporting features provide valuable insights, facilitating better decision-making and business growth.

Enterprise pricing available

FieldEdge Plumbing Software is a robust, industry-specific SaaS solution that combines scheduling, dispatching, invoicing, and accounting in one platform. It streamlines operations, increases efficiency, and enhances customer service for plumbing businesses of all sizes.

8
Expert Score
8.8 / 10
370
137
8
mHelpDesk Field Service Software
8.8

mHelpDesk Field Service Software

mHelpDesk Field Service Software
View Website
Pricing model information ('Enterprise pricing available', 'Free Demo available')

Why We Love It

What makes mHelpDesk special for the plumbing industry is its ability to streamline the entire business process, from job estimation to invoicing, all in a single platform. It eliminates the need for manual paperwork, reducing errors and saving time. Plus, its mobile access means plumbers can update job status, notes, and photos in real-time from the field. This level of automation and integration is a game-changer for plumbing professionals, making their day-to-day operations easier and more efficient.

Pros

  • Industry-specific features
  • Streamlined scheduling and dispatching
  • Easy invoice and estimate creation
  • Real-time job tracking
  • Cloud-based access

Cons

  • No free plan
  • Requires internet connectivity
  • Initial setup can be time-consuming

Pricing model information ('Enterprise pricing available', 'Free Demo available')

mHelpDesk is a field service automation software tailored for plumbing contractors. It provides a comprehensive solution to estimate, invoice, schedule, dispatch, and track jobs, significantly reducing administrative work and increasing efficiency. The software is designed to cater to the unique needs of the plumbing industry.

Pros

  • Industry-specific features
  • Streamlined scheduling and dispatching
  • Easy invoice and estimate creation
  • Real-time job tracking
  • Cloud-based access

Cons

  • No free plan
  • Requires internet connectivity
  • Initial setup can be time-consuming

Why We Love It

What makes mHelpDesk special for the plumbing industry is its ability to streamline the entire business process, from job estimation to invoicing, all in a single platform. It eliminates the need for manual paperwork, reducing errors and saving time. Plus, its mobile access means plumbers can update job status, notes, and photos in real-time from the field. This level of automation and integration is a game-changer for plumbing professionals, making their day-to-day operations easier and more efficient.

Pros

  • Industry-specific features
  • Streamlined scheduling and dispatching
  • Easy invoice and estimate creation
  • Real-time job tracking
  • Cloud-based access

Cons

  • No free plan
  • Requires internet connectivity
  • Initial setup can be time-consuming

Why We Love It

What makes mHelpDesk special for the plumbing industry is its ability to streamline the entire business process, from job estimation to invoicing, all in a single platform. It eliminates the need for manual paperwork, reducing errors and saving time. Plus, its mobile access means plumbers can update job status, notes, and photos in real-time from the field. This level of automation and integration is a game-changer for plumbing professionals, making their day-to-day operations easier and more efficient.

Pricing model information ('Enterprise pricing available', 'Free Demo available')

mHelpDesk is a field service automation software tailored for plumbing contractors. It provides a comprehensive solution to estimate, invoice, schedule, dispatch, and track jobs, significantly reducing administrative work and increasing efficiency. The software is designed to cater to the unique needs of the plumbing industry.

9
Expert Score
8.6 / 10
502
49
INVOICE ACE
9
Thryv Plumbing Software
8.6

Thryv Plumbing Software

Thryv Plumbing Software
View Website
Custom pricing based on business needs
INVOICE ACE

Why We Love It

Thryv's plumbing software is a game changer in the plumbing industry. It not only centralizes business management needs, but also provides a platform for professionals to maintain a steady online presence. The software is built with the specific needs of plumbers in mind, understanding that time saved on administrative tasks can be better spent on service delivery and business growth. That's why industry professionals love it - it understands them and their needs.

Pros

  • Industry-specific features
  • Efficient invoice and estimate management
  • Simplified scheduling
  • Improved online visibility
  • 24/7 customer support

Cons

  • Potential learning curve
  • Limited customization
  • Pricing can be on the higher side

Custom pricing based on business needs

Thryv's plumbing software is a comprehensive SaaS solution, specifically designed for plumbing businesses. It allows professionals to effectively manage estimates, invoices, scheduling, and online listings, thereby streamlining operations and facilitating growth in the industry.

Pros

  • Industry-specific features
  • Efficient invoice and estimate management
  • Simplified scheduling
  • Improved online visibility
  • 24/7 customer support

Cons

  • Potential learning curve
  • Limited customization
  • Pricing can be on the higher side
INVOICE ACE

Why We Love It

Thryv's plumbing software is a game changer in the plumbing industry. It not only centralizes business management needs, but also provides a platform for professionals to maintain a steady online presence. The software is built with the specific needs of plumbers in mind, understanding that time saved on administrative tasks can be better spent on service delivery and business growth. That's why industry professionals love it - it understands them and their needs.

Pros

  • Industry-specific features
  • Efficient invoice and estimate management
  • Simplified scheduling
  • Improved online visibility
  • 24/7 customer support

Cons

  • Potential learning curve
  • Limited customization
  • Pricing can be on the higher side

Why We Love It

Thryv's plumbing software is a game changer in the plumbing industry. It not only centralizes business management needs, but also provides a platform for professionals to maintain a steady online presence. The software is built with the specific needs of plumbers in mind, understanding that time saved on administrative tasks can be better spent on service delivery and business growth. That's why industry professionals love it - it understands them and their needs.

Custom pricing based on business needs

Thryv's plumbing software is a comprehensive SaaS solution, specifically designed for plumbing businesses. It allows professionals to effectively manage estimates, invoices, scheduling, and online listings, thereby streamlining operations and facilitating growth in the industry.

10
Expert Score
8.5 / 10
729
109
REAL-TIME UPDATES
COST CUTTER
10
Dataforma Field Management
8.5

Dataforma Field Management

Dataforma Field Management
View Website
Pricing model information is available upon request
REAL-TIME UPDATES
COST CUTTER

Why We Love It

Dataforma Field Management is a game-changer for plumbing companies. It's more than just a software, it's a complete field management solution. Real-time updates keep everyone on the same page, reducing wasted time and enabling more efficient operations. Its focus on the specific needs of the plumbing industry makes it a standout solution. From managing vehicles to overseeing projects, it simplifies the complex aspects of the business, allowing professionals to focus more on the actual plumbing work.

Pros

  • Specific to plumbing industry
  • Real-time updates
  • Vehicle and project management
  • Efficiency in operations
  • Cost reduction

Cons

  • Pricing not transparent
  • May require training
  • Requires internet connection

Pricing model information is available upon request

Dataforma Field Management is a SaaS solution specifically tailored for plumbing companies. It ensures efficient management of vehicles, projects, and real-time updates, thereby reducing wasted time and lowering operational costs, which are crucial aspects in the plumbing industry.

Pros

  • Specific to plumbing industry
  • Real-time updates
  • Vehicle and project management
  • Efficiency in operations
  • Cost reduction

Cons

  • Pricing not transparent
  • May require training
  • Requires internet connection
REAL-TIME UPDATES
COST CUTTER

Why We Love It

Dataforma Field Management is a game-changer for plumbing companies. It's more than just a software, it's a complete field management solution. Real-time updates keep everyone on the same page, reducing wasted time and enabling more efficient operations. Its focus on the specific needs of the plumbing industry makes it a standout solution. From managing vehicles to overseeing projects, it simplifies the complex aspects of the business, allowing professionals to focus more on the actual plumbing work.

Pros

  • Specific to plumbing industry
  • Real-time updates
  • Vehicle and project management
  • Efficiency in operations
  • Cost reduction

Cons

  • Pricing not transparent
  • May require training
  • Requires internet connection

Why We Love It

Dataforma Field Management is a game-changer for plumbing companies. It's more than just a software, it's a complete field management solution. Real-time updates keep everyone on the same page, reducing wasted time and enabling more efficient operations. Its focus on the specific needs of the plumbing industry makes it a standout solution. From managing vehicles to overseeing projects, it simplifies the complex aspects of the business, allowing professionals to focus more on the actual plumbing work.

Pricing model information is available upon request

Dataforma Field Management is a SaaS solution specifically tailored for plumbing companies. It ensures efficient management of vehicles, projects, and real-time updates, thereby reducing wasted time and lowering operational costs, which are crucial aspects in the plumbing industry.

11
Expert Score
8.1 / 10
354
123
11
SAMPro Enterprise by Data-Basics
8.1

SAMPro Enterprise by Data-Basics

SAMPro Enterprise by Data-Basics
View Website
Enterprise pricing available

Why We Love It

SAMPro Enterprise stands out in the plumbing industry due to its comprehensive and industry-specific tools. It handles everything from dispatching to inventory control, and estimating to job costing, making it a one-stop-shop for plumbing contractors. Its ability to integrate with existing systems ensures seamless operation, enhancing efficiency and productivity. Plus, its robust reporting capabilities allow for data-driven decisions, a crucial aspect of any successful business in this industry.

Pros

  • Industry-specific features
  • Comprehensive business management
  • Enhanced customer service tools
  • Robust reporting capabilities
  • Integrates with existing systems

Cons

  • Requires initial training
  • No free plan offered
  • May be expensive for small businesses

Enterprise pricing available

SAMPro Enterprise by Data-Basics is an advanced field service management software designed specifically for plumbing contractors. Its robust features enable professionals to manage their business operations effectively, streamline workflows, and enhance customer service. It addresses the unique needs of this industry such as dispatching, preventative maintenance, inventory control, estimating, and job costing.

Pros

  • Industry-specific features
  • Comprehensive business management
  • Enhanced customer service tools
  • Robust reporting capabilities
  • Integrates with existing systems

Cons

  • Requires initial training
  • No free plan offered
  • May be expensive for small businesses

Why We Love It

SAMPro Enterprise stands out in the plumbing industry due to its comprehensive and industry-specific tools. It handles everything from dispatching to inventory control, and estimating to job costing, making it a one-stop-shop for plumbing contractors. Its ability to integrate with existing systems ensures seamless operation, enhancing efficiency and productivity. Plus, its robust reporting capabilities allow for data-driven decisions, a crucial aspect of any successful business in this industry.

Pros

  • Industry-specific features
  • Comprehensive business management
  • Enhanced customer service tools
  • Robust reporting capabilities
  • Integrates with existing systems

Cons

  • Requires initial training
  • No free plan offered
  • May be expensive for small businesses

Why We Love It

SAMPro Enterprise stands out in the plumbing industry due to its comprehensive and industry-specific tools. It handles everything from dispatching to inventory control, and estimating to job costing, making it a one-stop-shop for plumbing contractors. Its ability to integrate with existing systems ensures seamless operation, enhancing efficiency and productivity. Plus, its robust reporting capabilities allow for data-driven decisions, a crucial aspect of any successful business in this industry.

Enterprise pricing available

SAMPro Enterprise by Data-Basics is an advanced field service management software designed specifically for plumbing contractors. Its robust features enable professionals to manage their business operations effectively, streamline workflows, and enhance customer service. It addresses the unique needs of this industry such as dispatching, preventative maintenance, inventory control, estimating, and job costing.

12
Expert Score
7.2 / 10
596
36
12
Knowify Plumbing Software
7.2

Knowify Plumbing Software

Knowify Plumbing Software
View Website
Pricing starts at $68/month, with advanced and enterprise plans available.

Why We Love It

What makes Knowify special is its industry-specific focus. It's not just a generic software, but a tool tailored to the needs of plumbing businesses. From job scheduling to cost estimating and invoicing, every feature is designed to make life easier for plumbing professionals. Its real-time job costing is a standout, providing accurate expense tracking that boosts profitability. Plus, with its mobile accessibility, you can manage your business anytime, anywhere.

Pros

  • Industry-specific features
  • Scheduling and estimating tools
  • Streamlined billing
  • Real-time job costing
  • Mobile and desktop accessibility

Cons

  • May require some training to fully utilize
  • No free trial
  • Pricing might be high for small businesses

Pricing starts at $68/month, with advanced and enterprise plans available.

Knowify is a SaaS solution designed specifically for the plumbing industry. It offers robust features such as scheduling, estimating, and billing, addressing the unique needs of plumbing contractors. This platform streamlines operational productivity, helping businesses grow and manage their services more efficiently.

Pros

  • Industry-specific features
  • Scheduling and estimating tools
  • Streamlined billing
  • Real-time job costing
  • Mobile and desktop accessibility

Cons

  • May require some training to fully utilize
  • No free trial
  • Pricing might be high for small businesses

Why We Love It

What makes Knowify special is its industry-specific focus. It's not just a generic software, but a tool tailored to the needs of plumbing businesses. From job scheduling to cost estimating and invoicing, every feature is designed to make life easier for plumbing professionals. Its real-time job costing is a standout, providing accurate expense tracking that boosts profitability. Plus, with its mobile accessibility, you can manage your business anytime, anywhere.

Pros

  • Industry-specific features
  • Scheduling and estimating tools
  • Streamlined billing
  • Real-time job costing
  • Mobile and desktop accessibility

Cons

  • May require some training to fully utilize
  • No free trial
  • Pricing might be high for small businesses

Why We Love It

What makes Knowify special is its industry-specific focus. It's not just a generic software, but a tool tailored to the needs of plumbing businesses. From job scheduling to cost estimating and invoicing, every feature is designed to make life easier for plumbing professionals. Its real-time job costing is a standout, providing accurate expense tracking that boosts profitability. Plus, with its mobile accessibility, you can manage your business anytime, anywhere.

Pricing starts at $68/month, with advanced and enterprise plans available.

Knowify is a SaaS solution designed specifically for the plumbing industry. It offers robust features such as scheduling, estimating, and billing, addressing the unique needs of plumbing contractors. This platform streamlines operational productivity, helping businesses grow and manage their services more efficiently.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Service Fusion Plumbing Software
 Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Google Workspace, Zapier No Contact for pricing
2Thryv Plumbing Software
 Yes No Contact for trial No No Email/Ticket only Not specified Google Workspace, Facebook, Instagram No Custom pricing
3mHelpDesk Field Service Software
 Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Google Calendar, Mailchimp No Contact for pricing
4Housecall Pro Plumbing Software
 Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Google Calendar, Mailchimp No $65/month
5FieldPulse Plumbing Business Software
 Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Xero, Zapier No $65/month
6Jobber Plumbing CRM
 Yes No Yes - 14 days Yes Yes Yes Not specified QuickBooks, Stripe, Mailchimp No $29/month
7Successware Plumbing Software
 Yes No Contact for trial No Enterprise API only Email/Ticket only Not specified QuickBooks, Microsoft 365, Google Workspace Enterprise plans only Contact for pricing
8ServiceTitan Plumbing Software
 Yes No Contact for trial Yes Enterprise API only Yes SOC 2 QuickBooks, Salesforce, Intacct Yes Contact for pricing
9Dataforma Field Management
 Yes No Contact for trial No No Email/Ticket only Not specified Limited integrations No Contact for pricing
10FieldEdge Plumbing Software
 Yes No Contact for trial Yes Yes Yes Not specified QuickBooks, Salesforce, Microsoft 365 Yes Contact for pricing
1

Service Fusion Plumbing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Google Workspace, Zapier
Supports SSO
No
Starting Price
Contact for pricing
2

Thryv Plumbing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Google Workspace, Facebook, Instagram
Supports SSO
No
Starting Price
Custom pricing
3

mHelpDesk Field Service Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Google Calendar, Mailchimp
Supports SSO
No
Starting Price
Contact for pricing
4

Housecall Pro Plumbing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Google Calendar, Mailchimp
Supports SSO
No
Starting Price
$65/month
5

FieldPulse Plumbing Business Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Xero, Zapier
Supports SSO
No
Starting Price
$65/month
6

Jobber Plumbing CRM

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Stripe, Mailchimp
Supports SSO
No
Starting Price
$29/month
7

Successware Plumbing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Microsoft 365, Google Workspace
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing
8

ServiceTitan Plumbing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Enterprise API only
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
QuickBooks, Salesforce, Intacct
Supports SSO
Yes
Starting Price
Contact for pricing
9

Dataforma Field Management

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Limited integrations
Supports SSO
No
Starting Price
Contact for pricing
10

FieldEdge Plumbing Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
QuickBooks, Salesforce, Microsoft 365
Supports SSO
Yes
Starting Price
Contact for pricing

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

The 'How We Choose' section for customer service knowledge base software for plumbers focuses on several key factors for evaluation, including specifications, features, customer reviews, ratings, and overall value. Specific considerations that influenced the selection process include the software's ability to facilitate customer communication, manage service requests efficiently, and integrate with other plumbing management tools. The research methodology employed involved a comprehensive analysis of product specifications, a thorough review of customer feedback and ratings across multiple platforms, and an evaluation of the price-to-value ratio to determine the best options available. This structured approach ensures that the rankings reflect a balanced assessment of performance and user satisfaction within the plumbing industry.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Customer Service Knowledge Base Software for Plumbers

What makes a customer service knowledge base software for plumbers the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your customer service knowledge base software for plumbers recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of customer service knowledge base software for plumbers?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means