G
Gusto
gusto.com · Gusto Multi-State Payroll · scored Dec 2025Gusto's multi-state payroll needs the $80/mo Plus plan.
Best forSMBs needing an all-in-one HR and payroll platform.
Payroll and HR platform automating multi-state tax filing and new-hire reporting.
Plans
+ $6/person, single-state only
+ $12/person, adds multi-state payroll
Source: rivermate.com
In their words
“People often mention issues related to customer service, citing instances of unhelpful or poorly trained support staff and long resolution times.”
ca.trustpilot.comUpside
- Automated multi-state tax filing
- Ranked #1 payroll on G2
- SOC 2 Type II certified
Catch
- Multi-state needs pricier plan
- Support wait times reported long
- Learning curve for beginners
Editor's takeGusto automates tax filing and new-hire reporting across states, and ranked #1 payroll company on G2 for Fall 2025. Multi-state functionality is not included on the entry Simple plan, forcing an upgrade to Plus at $80 a month plus $12 per person.
Does Gusto charge extra for multi-state payroll?
Yes, indirectly. The Simple plan at $49 a month covers only single-state payroll. Multi-state needs the Plus plan at $80 a month plus $12 per employee.
Is Gusto customer support responsive?
Reviews are mixed. Users report long wait times and unhelpful responses for complex tax compliance questions, despite praising the interface.












