M
Melio
app.meliopayments.com · scored Apr 2026Melio charges no monthly fee, but freezes draw complaints.
Best forSmall businesses wanting fee-free, simple bill payments.
B2B payment platform letting businesses pay by card while vendors get ACH or check.
Free vs paid
Free plan
$0- 5 ACH transfers
- Vendor management
- Recurring payments
Card payments
2.9% fee- Pay any vendor by card
- Vendor still gets ACH or check
Source: checkthat.ai
Upside
- Free plan, no monthly fee
- Two-way QuickBooks and Xero sync
- SOC 2 and ISO 27001
Catch
- Account freeze complaints on BBB
- Support response is slow
- 2.9% card transaction fee
Editor's takeMelio removes monthly subscription fees for core bill pay, syncing two ways with QuickBooks and Xero, and was acquired by Xero for $2.5 billion. Its BBB profile shows a notable pattern of complaints about frozen funds and slow support during disputes.
Does Melio charge a monthly fee?
The base plan is free and includes 5 ACH transfers. Credit card payments carry a flat 2.9% fee.
Can Melio accounts get frozen?
Users have filed a notable number of Better Business Bureau complaints about frozen accounts and delayed fund releases.
The evidence: 6 criteria, 2 penalties (−0.15 points)
Score adjustments−0.15 points in total














