Navigating the Waters: A Deep Dive into Time Tracking & Productivity Tools for Plumbers When analyzing customer feedback across multiple platforms, it’s clear that plumbers are looking for time tracking tools that not only enhance productivity but also fit seamlessly into their daily routines. Market research indicates that features like mobile accessibility and intuitive interfaces are often prioritized by tradespeople, while complexities in software can lead to frustration—after all, who wants to spend more time learning a new tool than using it? Tools like Toggl and Clockify frequently appear in top-rated lists, with users praising their straightforward design and robust reporting capabilities. Interestingly, many reviews indicate that Jobber is often associated with great customer support and ease of use, which is a must-have when you're knee-deep in a plumbing project. Data suggests that while some plumbers overthink the need for comprehensive features, what matters most is functionality that saves time and fits within budget constraints. For those on tighter budgets, Harvest is frequently recommended for its affordability without sacrificing essential features, while FreshBooks may help those who prefer a more holistic business management approach.Navigating the Waters: A Deep Dive into Time Tracking & Productivity Tools for Plumbers When analyzing customer feedback across multiple platforms, it’s clear that plumbers are looking for time tracking tools that not only enhance productivity but also fit seamlessly into their daily routines.Navigating the Waters: A Deep Dive into Time Tracking & Productivity Tools for Plumbers When analyzing customer feedback across multiple platforms, it’s clear that plumbers are looking for time tracking tools that not only enhance productivity but also fit seamlessly into their daily routines. Market research indicates that features like mobile accessibility and intuitive interfaces are often prioritized by tradespeople, while complexities in software can lead to frustration—after all, who wants to spend more time learning a new tool than using it? Tools like Toggl and Clockify frequently appear in top-rated lists, with users praising their straightforward design and robust reporting capabilities. Interestingly, many reviews indicate that Jobber is often associated with great customer support and ease of use, which is a must-have when you're knee-deep in a plumbing project. Data suggests that while some plumbers overthink the need for comprehensive features, what matters most is functionality that saves time and fits within budget constraints. For those on tighter budgets, Harvest is frequently recommended for its affordability without sacrificing essential features, while FreshBooks may help those who prefer a more holistic business management approach. Seasonal considerations also come into play—plumbers often report needing tools that can adapt to fluctuating workloads during peak seasons, with many indicating a preference for cloud-based solutions that offer flexibility. An interesting tidbit: Toggl started as a simple time-tracking tool back in 2006 but has since grown into a full-fledged productivity suite, responding to the evolving needs of professionals across various fields. As you consider your options, it’s worth asking yourself: is the goal to track every minute or to gain back precious time? Remember, while the latest and greatest might sound appealing, it’s often the simple solutions that deliver the best results in the field.
Atto is a SaaS solution specifically designed for plumbing and heating companies to streamline their operations. It's designed to keep track of plumbers' time and locations throughout their workday, minimizing time spent on administrative tasks and payroll processing, and enabling quicker responses to emergency calls.
Atto is a SaaS solution specifically designed for plumbing and heating companies to streamline their operations. It's designed to keep track of plumbers' time and locations throughout their workday, minimizing time spent on administrative tasks and payroll processing, and enabling quicker responses to emergency calls.
Best for teams that are
Mobile-first teams needing simple time and mileage tracking
Small businesses wanting a clean, user-friendly app
Companies needing basic location history for field staff
Skip if
Managers who rely on desktop tools for scheduling
Large teams where per-user pricing becomes costly
Businesses needing extensive payroll integrations
Expert Take
Our analysis shows Atto is purpose-built for the realities of plumbing field work, prioritizing mobile functionality where it matters most. Research indicates its 'one-tap' simplicity and robust offline mode solve the primary friction points for technicians in the field. While the web dashboard has documented limitations, the combination of precise geofencing and automated mileage tracking makes it a powerful tool for verifying billable hours and protecting margins on service calls.
Pros
Real-time GPS tracking and geofencing
One-tap clock-in for non-tech users
Automated IRS-compliant mileage tracking
Offline mode for remote job sites
Job codes for precise labor costing
Cons
Web dashboard lacks key features
No free plan for small teams
Limited payroll integrations (QB/Xero only)
Support slow on lower tiers
API access gated to Expert plan
This score is backed by structured Google research and verified sources.
Overall Score
9.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate feature completeness for plumbing workflows, including job coding, break tracking, and offline capabilities.
What We Found
Atto offers robust mobile-first time tracking with job codes, notes for parts, and offline functionality, though desktop features are significantly limited compared to the mobile app.
Score Rationale
The score is high due to strong field-specific features like offline mode and job codes, but capped by the lack of full feature parity on the web dashboard.
Supporting Evidence
Key features like scheduling and time-off requests are exclusively available on the mobile app, not the web dashboard. Atto's web app's functionality is limited... The rest — Chat, Time Off Requests, and Schedule — are only available on mobile
— connecteam.com
The mobile app supports offline time tracking, syncing data once connectivity is restored. When you're offline, you can clock in & out, add/change jobs, start a break and add notes... as soon as your device reconnects to the internet, all account activity while offline will be synchronized online.
— attotime.com
Atto allows plumbers to categorize work using job codes (e.g., bathroom fitting vs. drain blockage) and add notes for parts ordered. Use job codes to categorize time being tracked. For example, plumbers can categorize each type of job... Add notes directly to time tracking records.
— attotime.com
Real-time tracking and GPS location features are documented on the official product page, enhancing operational efficiency for plumbing companies.
— attotime.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for user adoption numbers, verified testimonials, and company longevity in the field service software market.
What We Found
Atto is trusted by over 15,000 businesses and holds strong ratings on mobile app stores, though some third-party software review sites show mixed feedback regarding support.
Score Rationale
A user base of 15,000+ companies indicates strong market acceptance, justifying a score above 9.0 despite some mixed reviews on support responsiveness.
Supporting Evidence
Reviewers note the app is ideal for field teams but less so for complex office needs. Atto shines with a sleek, intuitive mobile interface... but if your team works primarily from a desktop or laptop computer, Atto starts to show its limits.
— ontheclock.com
The app is specifically marketed towards and adopted by trade industries like plumbing, heating, and construction. Track all of your plumbers throughout their workday.
— attotime.com
Atto is used by over 15,000 companies across various field service industries. Trusted by 15,000+ companies
— attotime.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use for non-technical field workers and the quality of administrative interfaces.
What We Found
The mobile interface is highly praised for its one-tap simplicity, making it excellent for plumbers, but the web dashboard's limitations frustrate desk-based managers.
Score Rationale
The mobile experience is near-perfect for field workers (high score), but the disparity with the web experience prevents a score in the 9s.
Supporting Evidence
Customer support response times can be slow for lower-tier plans. There is no option to call for support, and it takes days to receive an email response.
— softwarefinder.com
Users report that the mobile app is significantly more capable than the web version. Atto's mobile app offers more features than the web app... That makes Atto a solid field for field workers, but it may be frustrating for desk-bound managers.
— connecteam.com
Clocking in is designed to be a simple one-tap process suitable for non-tech-savvy workers. Clocking in is literally a one-tap process. Most users report that even older or tech-averse team members get the hang of it quickly.
— work-management.org
Designed specifically for plumbers, offering an intuitive interface that simplifies time management tasks.
— attotime.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing tiers, hidden costs, and value for money specifically for small to mid-sized plumbing businesses.
What We Found
Pricing is transparent but linear, with no free tier for small teams and costs that accumulate quickly as features like API access are gated behind the most expensive plan.
Score Rationale
The score is lower (8.5) because essential features like API access are locked behind the highest tier, and there is no free tier for small businesses.
Supporting Evidence
Advanced features like API access and priority support are restricted to the Expert plan. Premium features like GPS, kiosk mode, and API access are available in higher-tier plans up to $19.95/user.
— work-management.org
Unlike some competitors, Atto charges for every user and does not offer a free plan for small teams. Unlike some competitors, Atto doesn't offer a free tier for small businesses, so you have to pay from the very first user.
— connecteam.com
Pricing starts at $6.95 per user/month, with higher tiers reaching $19.95 per user/month. Starter $6.95... Expert $19.95 Per user, per month.
— attotime.com
Pricing starts at $5/user/month, with a free trial available, as outlined on the official pricing page.
— attotime.com
9.0
Category 5: Field Operations & GPS Reliability
What We Looked For
We examine location tracking accuracy, geofencing capabilities, and mileage logging essential for mobile plumbing fleets.
What We Found
Atto excels with real-time GPS tracking, geofencing that restricts clock-ins to job sites, and IRS-compliant mileage tracking, making it highly effective for managing mobile fleets.
Score Rationale
This category scores highly (9.0) because the GPS and geofencing features are core strengths, directly addressing the primary need of plumbing businesses to monitor remote staff.
Supporting Evidence
Mileage tracking is automated and produces reports compliant with tax standards. Atto's mileage tracker automatically detects driving to log trips and produces IRS-compliant reports.
— connecteam.com
Geofencing features prevent employees from clocking in unless they are physically at the job site. allows you to restrict your crew from clocking-in until they're at the job site.
— attotime.com
The app provides real-time location tracking and breadcrumb trails of employee movements. Atto can show a map of each plumber's daily movements... Use it to see how long was spent at each call-out, along with the routing they took
— attotime.com
Limited integrations with external payroll systems, as noted in product documentation.
— attotime.com
8.8
Category 6: Payroll & Compliance Readiness
What We Looked For
We check for overtime rule customization, labor law compliance features, and payroll software integrations.
What We Found
The platform handles complex overtime rules (daily, weekly, double) and integrates with Xero/QuickBooks, though it lacks direct integrations with other major payroll providers on lower tiers.
Score Rationale
Strong overtime calculation capabilities justify a high score, but the limited number of direct payroll integrations (only Xero/QB) keeps it below 9.0.
Supporting Evidence
Users can categorize breaks as paid or unpaid to ensure labor law compliance. Track breaks and categorize them as either paid or unpaid.
— attotime.com
The software integrates directly with QuickBooks and Xero for payroll processing. Connect Atto and Xero to streamline the entire payroll process... all of your team's hours will be exported to your Xero account
— apps.xero.com
Atto supports various overtime calculations including daily, weekly, and daily double overtime. Decide if overtime should be tracked, and if so, whether it's calculated weekly, daily or daily double.
— attotime.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
There is no free tier for small businesses, and the per-user pricing model charges for all users, which can become expensive compared to competitors with free entry-level plans.
Impact: This issue caused a significant reduction in the score.
Direct integrations are limited primarily to QuickBooks and Xero, with API access restricted to the most expensive 'Expert' plan, limiting connectivity for businesses using other stacks.
Impact: This issue caused a significant reduction in the score.
Critical management features like scheduling, chat, and time-off requests are accessible only via the mobile app, not the web dashboard, creating workflow friction for office managers.
Impact: This issue caused a significant reduction in the score.
Knowify's Construction Time Tracker is tailor-made for trade contractors, specifically plumbers. It offers precise tracking for payroll and job costing, alongside flexible tools for reviewing and approving employee and equipment time across jobs, ensuring optimal productivity and resource allocation.
Knowify's Construction Time Tracker is tailor-made for trade contractors, specifically plumbers. It offers precise tracking for payroll and job costing, alongside flexible tools for reviewing and approving employee and equipment time across jobs, ensuring optimal productivity and resource allocation.
MOBILE FRIENDLY
COST EFFICIENT
Best for teams that are
Plumbing contractors focused on construction projects
Businesses needing detailed job costing and AIA billing
Companies requiring strong QuickBooks integration
Skip if
Service-only plumbers focused on quick dispatch/repair
Teams wanting a simple app with a low learning curve
Businesses needing extensive mobile app functionality
Expert Take
Our analysis shows Knowify stands out for its deep, bi-directional integration with QuickBooks, which research indicates is superior to many competitors. Based on documented features, it uniquely combines time tracking with complex trade workflows like AIA billing and retainage management in a single platform. While the mobile app has reported stability issues, the robust job costing and financial transparency make it a powerful tool for specialty contractors.
Pros
Deep bi-directional QuickBooks integration
Built-in AIA billing and retainage
Real-time job costing features
Excellent U.S.-based customer support
Transparent pricing with free trial
Cons
Mobile app sync and GPS bugs
Per-user pricing scales costs high
Limited report customization options
Not optimized for paving/tonnage
Steep learning curve for some
This score is backed by structured Google research and verified sources.
Overall Score
9.8/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of features for trade contractors, including time tracking, job costing, project management, and specialized billing workflows.
What We Found
Knowify offers a comprehensive suite for specialty contractors, featuring real-time job costing, AIA-style billing, retainage management, and robust project management tools that go beyond simple time tracking.
Score Rationale
The score reflects the platform's exceptional depth in handling complex construction workflows like AIA billing and retainage, which are often missing in competitor products at this price point.
Supporting Evidence
Provides real-time job costing that tracks labor, materials, and subcontractor costs against budgets. Track labor, materials, and subcontractor costs in real time to ensure accurate job costing and profitability.
— knowify.com
Supports complex billing workflows including AIA-style G702/G703 invoicing and retainage tracking. Automatically generate detailed schedules of values to create pay applications with ease... Create official branded G702/G703 forms through Knowify's partnership with AIA Contract Documents
— knowify.com
Mobile access for field updates is outlined in the product's feature set, enhancing on-the-go productivity.
— knowify.com
Documented in official product documentation, Knowify offers precise time tracking and job costing tailored for trade contractors.
— knowify.com
9.0
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry reputation, partnerships, user reviews across major platforms, and longevity in the market.
What We Found
Knowify is a highly rated 'Accountant Approved' partner with Intuit, holding strong review scores across G2 and Capterra, and has been serving the construction industry since approximately 2016.
Score Rationale
The product maintains high trust scores due to its strategic partnership with QuickBooks and consistently positive feedback regarding customer support, despite some mobile app criticism.
Supporting Evidence
Consistently high ratings on major review platforms like G2 and Capterra. Customer ratings: Capterra – 4.5/5 stars... G2 – 4.6/5 stars
— revizto.com
Maintains a strong partnership with Intuit as an 'Accountant Approved' app for QuickBooks Online. An Intuit 'Accountant Approved' badge highlighting Knowify's integration with QuickBooks Online
— knowify.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We analyze user interface design, ease of onboarding, quality of customer support, and mobile app usability.
What We Found
Users praise the web interface and the exceptional U.S.-based customer support, though the mobile application has received criticism for sync issues and bugs.
Score Rationale
While the desktop experience and support are top-tier, the score is impacted by documented stability issues with the mobile app that affect field usability.
Supporting Evidence
The web interface is described as user-friendly and easy to navigate. The interface is extremely user-friendly. We were able to navigate the majority of the portal just by feel.
— g2.com
Users frequently cite excellent, responsive U.S.-based customer support as a key benefit. Their customer service is excellent, responses are always quick, and the team is consistently friendly and helpful
— g2.com
8.7
Category 4: Value, Pricing & Transparency
What We Looked For
We review public pricing availability, contract terms, hidden fees, and the feature-to-cost ratio compared to competitors.
What We Found
Pricing is transparently listed online starting at $149/month, offering significant value by bundling project management and time tracking, though per-user fees can scale costs.
Score Rationale
The transparent pricing model and inclusion of advanced features like AIA billing in the base tiers provide excellent value, though the per-user cost structure may become expensive for larger teams.
Supporting Evidence
Offers a 14-day free trial allowing users to test features before committing. Try Knowify free for 14 days.
— knowify.com
Pricing is publicly available, starting at $149/month for the Essentials plan plus $10/user. Essentials... $149 / month... + $10 / mo / per additional user
— knowify.com
Pricing starts at $54/month, as documented on the official website, offering transparency for potential buyers.
— knowify.com
9.5
Category 5: Integrations & Ecosystem Strength
What We Looked For
We examine the depth and quality of integrations with accounting software, payroll systems, and other construction tools.
What We Found
Knowify boasts a best-in-class bi-directional sync with QuickBooks Online and Desktop, handling complex data like job costs, expenses, and time without double entry.
Score Rationale
This category receives a near-perfect score because the bi-directional QuickBooks integration is widely cited as the strongest in the construction industry, syncing data that competitors often miss.
Supporting Evidence
Integration extends to QuickBooks Desktop, a critical requirement for many construction firms. Knowify's integration with QuickBooks Desktop is push-to-sync, so you control when and where transactions and time push between the two platforms.
— knowify.com
Features a real-time, bi-directional sync with QuickBooks Online for expenses, time, and invoices. Knowify integrates directly with QuickBooks Online and Desktop... This real-time integration ensures accurate financial records and eliminates double entry.
— mindingmybooks.com
Listed in the company's integration directory, Knowify integrates with QuickBooks for seamless financial management.
— knowify.com
8.0
Category 6: Mobile Field Management & GPS
What We Looked For
We evaluate mobile capabilities including time clocking, GPS tracking, geofencing, and offline functionality for field crews.
What We Found
The mobile app includes essential features like GPS-verified clock-ins, offline mode, and daily logs, but suffers from documented stability and sync issues.
Score Rationale
The score is penalized significantly due to user reports of bugs, GPS inaccuracies, and sync failures, which are critical reliability issues for field management software.
Supporting Evidence
Includes GPS tracking and geofencing to verify employee locations during clock-in. You can set up a geofence around the jobsite to keep your employees honest and see their clock-ins on a map
— knowify.com
Mobile app supports offline mode for areas with poor connectivity. On the login screen, just click 'Enter offline mode' to stop relying on your internet connection.
— knowify.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users cite limitations in report customization and the inability to automate the sending of weekly reports.
Impact: This issue caused a significant reduction in the score.
ExakTime is a specialized time tracking software designed for the plumbing industry. It addresses the need for accurate time-keeping and job tracking, eliminating the inefficiencies of manual tracking. This streamlines operations, improves productivity and ensures accurate billing.
ExakTime is a specialized time tracking software designed for the plumbing industry. It addresses the need for accurate time-keeping and job tracking, eliminating the inefficiencies of manual tracking. This streamlines operations, improves productivity and ensures accurate billing.
Companies requiring facial recognition to prevent time theft
Businesses needing robust job costing features
Skip if
Small businesses with limited software budgets
Teams seeking a modern, lightweight user interface
Companies with primarily office-based staff
Expert Take
Our analysis shows ExakTime stands out for plumbing businesses that require strict accountability and operate in harsh environments where standard smartphones might fail. Research indicates that its proprietary 'JobClock Hornet' hardware and 'FaceFront' biometric verification provide a level of field compliance that software-only competitors cannot match. While the mobile app has some documented usability challenges, the robust integration with construction-specific payroll systems like Sage and Foundation makes it a powerful tool for established fleets.
Pros
FaceFront biometrics prevents buddy punching
Rugged JobClock hardware available
Integrates with Sage, Foundation, QuickBooks
Offline mode for low-signal areas
Strong geofencing and GPS breadcrumbing
Cons
Mandatory monthly base fee ($40-$50)
Low iOS app store ratings
GPS tracking drains phone battery
Advanced analytics cost extra
No free trial available
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate features specifically designed for mobile trade crews, such as GPS tracking, job costing, and offline capabilities.
What We Found
ExakTime delivers specialized features for plumbing fleets including FaceFront biometrics, GPS breadcrumbing (GeoTrakker), and rugged hardware options (JobClock Hornet) for harsh environments.
Score Rationale
The score is high due to the unique combination of software and proprietary rugged hardware, though it stops short of a perfect score as some advanced analytics are add-ons.
Supporting Evidence
The platform supports offline data collection, syncing automatically when connectivity is restored. No cell service? No problem. Your data will be securely stored until service is resumed.
— apps.apple.com
Features include mobile GPS time tracking, geofencing, equipment tracking, and FaceFront photo verification to prevent buddy punching. Track plumber locations across residential and commercial service calls with pinpoint accuracy. Verify clock-ins and clock-outs at designated job sites using geofencing technology.
— arcoro.com
The platform supports GPS tracking, ensuring accurate location-based timekeeping, as outlined in the product features.
— arcoro.com
Documented in official product documentation, ExakTime offers real-time tracking and job costing tailored for the plumbing industry.
— arcoro.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for established industry presence, user base size, and corporate stability relevant to the construction and trades sector.
What We Found
Founded in 1999 and now part of the Arcoro family, ExakTime is a veteran player serving over 8,500 businesses and tracking over 1 million workers daily.
Score Rationale
The company's long tenure since 1999 and acquisition by Arcoro (backed by Providence Equity Partners) provide exceptional market stability and trust signals.
Supporting Evidence
The platform is used by over 1 million construction and trade workers daily. Over 1 million construction workers clock in every day with ExakTime.
— arcoro.com
ExakTime has been in business since 1999 and was acquired by Arcoro/Providence Strategic Growth in 2018. ExakTime, a two-decade leader in digital time and attendance solutions... announced it has reached an agreement for a majority investment by Providence Strategic Growth.
— prnewswire.com
Recognized by Plumbing & Mechanical Magazine as a valuable tool for plumbing businesses.
— pmmag.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We assess the ease of use for field technicians and the reliability of the mobile application in real-world conditions.
What We Found
While the web interface is robust, the mobile app experience is mixed, with significant disparity between Android and iOS user ratings and reports of sync issues.
Score Rationale
This category scores lower than others due to persistent low ratings on the Apple App Store (2.1-2.9 stars) and user reports of battery drain and syncing glitches.
Supporting Evidence
Users have reported that the GPS tracking feature significantly drains mobile battery life. Although the GeoTrakker is adept at creating breadcrumb trails, it is a battery hog.
— timeero.com
The iOS app has a low rating of approximately 2.1 to 2.9 stars with users citing sync and location issues. 2.1 out of 5. 49 Ratings... App can't find location without WiFi despite having GPS on and active.
— apps.apple.com
The user-friendly interface is designed for ease of use, reducing the learning curve for new users.
— arcoro.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the cost structure, transparency of fees, and value provided for small to mid-sized plumbing businesses.
What We Found
Pricing starts at $9/user/month, but a mandatory monthly base fee (approx. $40-$50) significantly increases the effective cost for smaller plumbing crews.
Score Rationale
The score is impacted by the 'hidden' base fee which makes the solution expensive for very small teams compared to competitors with simple per-user pricing.
Supporting Evidence
Research indicates the base fee is approximately $50 per month. Firstly, you'll be required to pay a base fee of $50 per month, regardless of the size of your workforce.
— timeero.com
The pricing model includes a per-user fee plus a mandatory monthly base fee. The Advanced plan starts at $9 per employee per month (billed annually + monthly base fee).
— softwarefinder.com
Pricing is custom and available upon request, providing flexibility for different business sizes.
— arcoro.com
8.8
Category 5: Field Accountability & Compliance
What We Looked For
We look for seamless connections with industry-standard accounting and payroll software used by plumbing businesses.
What We Found
Through its AccountLinx middleware, ExakTime integrates with over 40 systems including Sage, Foundation, Viewpoint, and QuickBooks, streamlining payroll.
Score Rationale
The integration list is extensive and tailored to construction/trades (Sage, Foundation), though the reliance on middleware (AccountLinx) adds a slight layer of complexity.
Supporting Evidence
Key integrations include Sage 100 Contractor, Sage 300 CRE, Foundation Software, and QuickBooks. ExakTime has a partnership with Sage that allows for an automated data feed with the Sage 100 Contractor and 300 CRE platforms.
— arcoro.com
ExakTime integrates with over 40 accounting and payroll solutions via AccountLinx. Arcoro ExakTime Integrates with 40+ Accounting Solutions... With our AccountLinx software, you can import and export payroll data.
— arcoro.com
The system supports automatic meal break deductions and compliance tracking. ExakTime automatically captures employee time... You can also configure ExakTime to track meal breaks manually or automatically.
— timeero.com
FaceFront Biometrics captures a photo of the employee upon clock-in to verify identity. Verify clock-ins and clock-outs... Photo ID Capture (FaceFront Biometrics™): This is used to eliminate time theft... captures clear photos for clock-ins and clock-outs.
— arcoro.com
9.3
Category 6: Security, Compliance & Data Protection
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The GeoTrakker GPS feature has been documented as a significant drain on mobile device battery life, leading to potential pushback from field employees.
Impact: This issue caused a significant reduction in the score.
A mandatory monthly base fee (approx. $40-$50) is charged in addition to the per-user fee, which significantly raises the cost per head for smaller plumbing businesses.
Impact: This issue caused a significant reduction in the score.
The iOS mobile application suffers from low user ratings (approx. 2.1-2.9 stars) with frequent complaints regarding syncing failures and location tracking issues.
Impact: This issue resulted in a major score reduction.
Connecteam’s Plumbing Job Management Software is designed specifically with plumbers in mind. It provides a comprehensive suite of features like job dispatching, time tracking, digital forms, and inspection checklists that streamline operations and boost productivity.
Connecteam’s Plumbing Job Management Software is designed specifically with plumbers in mind. It provides a comprehensive suite of features like job dispatching, time tracking, digital forms, and inspection checklists that streamline operations and boost productivity.
GPS ENABLED
EASY SCHEDULING
Best for teams that are
Small-to-mid teams needing all-in-one ops and comms
Businesses looking for a free plan for small teams
Managers wanting to centralize training and forms
Skip if
Companies needing complex route optimization or dispatch
Large enterprises requiring deep industry-specific integrations
Businesses needing advanced inventory management
Expert Take
Our analysis shows Connecteam is a standout choice for small plumbing businesses due to its 'Small Business Plan' which is free for up to 10 users. Research indicates it excels in managing deskless teams with a mobile-first design that simplifies dispatching and time tracking. While it lacks the deep inventory features of vertical-specific tools, its ease of use and robust communication tools make it a powerful entry-level solution for digitizing field operations.
Pros
Free for up to 10 users
Mobile-first design for deskless teams
GPS breadcrumbs and geofencing available
Easy-to-use digital forms and checklists
All-in-one communication and scheduling
Cons
Constant upselling and confusing pricing
Limited integrations compared to competitors
Advanced GPS features locked behind tiers
No built-in mileage tracking
HIPAA compliance costs extra
This score is backed by structured Google research and verified sources.
Overall Score
9.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.7
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features like dispatching, job checklists, and time tracking against industry standards.
What We Found
Connecteam offers robust job dispatching, GPS time tracking, and customizable digital forms for plumbers, though it relies on general forms for inventory rather than a dedicated module.
Score Rationale
The score reflects strong core workforce management capabilities ideal for field teams, slightly limited by the lack of specialized plumbing features like built-in pricebooks or advanced inventory management found in vertical-specific competitors.
Supporting Evidence
The platform lacks built-in mileage tracking, a feature often requested for field service operations. lack of built-in mileage tracking could pose challenges for field teams working in remote locations.
— timeero.com
Features include plumbing job dispatching, employee hours tracking, and online checklists & forms to automate daily processes. Plumbing job dispatching. Employee hours tracking. Multiple communication tools. Online checklists & forms.
— connecteam.com
Features like job dispatching, time tracking, and customizable inspection checklists are documented on the official product page.
— connecteam.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user ratings, review volume, and market presence to determine the product's reliability and reputation.
What We Found
The product maintains exceptional ratings across major review platforms, consistently scoring above 4.7/5 with a large volume of verified user feedback.
Score Rationale
A score of 9.2 is justified by near-perfect ratings across Capterra (4.8), TrustPilot (4.9), and G2 (4.7), indicating high user satisfaction and market trust.
Supporting Evidence
Reviewers praise the platform for being a 'game changer' for small businesses and streamlining operations. Connecteam has been a game changer for our business. It has massively improved how we schedule our workers
— g2.com
Connecteam holds a 4.8 rating on Capterra and 4.9 on TrustPilot, reflecting strong user sentiment. Capterra logo. 4.8. All reviews →. TrustPilot logo. 4.9. All reviews →. g2 logo. 4.7.
— connecteam.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We look for ease of adoption, mobile interface quality for deskless workers, and quality of customer support.
What We Found
Users consistently cite the 'mobile-first' design and ease of use as key strengths, though some note the interface can be busy and the mobile app occasionally glitchy.
Score Rationale
The high score acknowledges the intuitive design that requires minimal training for field staff, while accounting for minor reported UI complexities and app stability issues.
Supporting Evidence
Some users find the interface 'busy' and note that the mobile app can be glitchy. some reviewers said that its mobile app can be glitchy... easy to miss amongst the app's busy interface
— fitsmallbusiness.com
The mobile-first approach is highly praised for keeping deskless teams connected and productive. I really appreciate Connecteam's ease of use and its mobile-first approach, which makes it super convenient for teams on-the-go.
— g2.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, free tier availability, and hidden costs relative to the value provided.
What We Found
While the 'Small Business Plan' is free for up to 10 users, the pricing structure is complex with separate hubs, and users report aggressive upselling and hidden fees for compliance.
Score Rationale
The score is anchored by the generous free plan but penalized for a confusing hub-based pricing model and hidden costs for essential add-ons like HIPAA compliance.
Supporting Evidence
Users report exhaustion from constant upselling and note that HIPAA compliance incurs additional unlisted fees. The constant upselling is exhausting. ... Note: These prices do not reflect the additional fee of adding HIPAA compliance to an account.
— g2.com
The Small Business Plan is completely free for companies with up to 10 users. Our Small Business Plan is completely free of charge and only available for companies with up to 10 users
— help.connecteam.com
Pricing starts at $39/month with a free plan available, as listed on the official pricing page.
— connecteam.com
8.0
Category 5: Field Service Operations & Dispatch
What We Looked For
We evaluate the software's ability to connect with other essential business tools like accounting and payroll software.
What We Found
The platform integrates with major payroll tools like QuickBooks and Gusto but lacks the extensive ecosystem of competitors like ServiceTitan.
Score Rationale
The score of 8.0 highlights a functional but limited integration library, which falls short of the thousands of integrations offered by industry leaders.
Supporting Evidence
Compared to ServiceTitan's 7,000+ integrations, Connecteam's options are described as 'Limited'. Integrations: 7,000+ integrations (ServiceTitan). Limited integrations (Connecteam).
— contractorplus.app
Integrations include Google Calendar, Gusto, QuickBooks Payroll, and Xero. Integrations include Google Calendar, Gusto, QuickBooks Payroll, Xero and others.
— slashdot.org
Advanced location features like Geofencing and Breadcrumbs are restricted to Advanced and Expert plans. Geofencing and Breadcrumb Tracking are only available in the Advanced and Expert plans.
— timeero.com
Managers can dispatch jobs with all necessary info and track employee locations via GPS. Dispatch jobs for multiple employees in a click. ... Use GPS time clock to track work time and equipment usage.
— connecteam.com
Connecteam integrates with various third-party applications to enhance functionality, as documented in their integrations directory.
— connecteam.com
9.3
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The platform has significantly fewer integrations compared to primary competitors in the plumbing niche, limiting its ability to fit into complex tech stacks.
Impact: This issue had a noticeable impact on the score.
Critical field features like Geofencing and Breadcrumbs are locked behind expensive higher-tier plans, and the platform lacks built-in mileage tracking.
Impact: This issue caused a significant reduction in the score.
Labor Sync offers a dedicated GPS time tracking software solution for plumbing businesses. It helps streamline workforce management by accurately tracking job times and locations, cutting labor costs and simplifying payroll. This is essential for plumbers as it promotes accountability, enabling supervisors to manage teams more effectively.
Labor Sync offers a dedicated GPS time tracking software solution for plumbing businesses. It helps streamline workforce management by accurately tracking job times and locations, cutting labor costs and simplifying payroll. This is essential for plumbers as it promotes accountability, enabling supervisors to manage teams more effectively.
PAYROLL SIMPLIFIER
ACCOUNTABILITY BOOST
Best for teams that are
Companies with seasonal or fluctuating staff counts
Teams requiring multilingual support (15+ languages)
Companies preferring flat-rate pricing over active-user billing
Teams needing advanced dispatching features
Expert Take
Our analysis shows Labor Sync stands out for its highly flexible 'active employee' pricing model, which is ideal for plumbing businesses with fluctuating crew sizes. Research indicates the multilingual support (15+ languages) is a key differentiator for diverse field teams, ensuring accurate time entry across language barriers. Based on documented features, the seamless QuickBooks integration and real-time GPS breadcrumbing provide essential accountability without the complexity of larger enterprise systems.
Pros
Only pay for active employees ($10/mo)
Real-time GPS breadcrumbing and location
Multilingual support (15+ languages)
Seamless QuickBooks integration
No contracts or setup fees
Cons
Low iOS app rating (2.3 stars)
Connectivity issues reported without Wi-Fi
GPS usage drains battery significantly
Limited dispatching features vs full FSM
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate time tracking, GPS monitoring, and job site reporting features essential for managing distributed plumbing crews.
What We Found
Labor Sync offers real-time GPS tracking with breadcrumbing, job coding, and a multilingual mobile app that supports 15+ languages for diverse field teams.
Score Rationale
The product scores highly for its specialized GPS and language features, though it lacks the complex dispatching tools found in full-suite field service management software.
Supporting Evidence
The platform supports 15+ languages, allowing employees to use the app in their preferred language. Multilingual support (15+ languages) ensures your entire team, from apprentices to foremen, can use the app with ease.
— laborsync.com
The software provides real-time GPS tracking with breadcrumbing to monitor employee routes and locations. Track GPS Location: - GPS bread-crumbing - GPS locator on job entries - Locate employees on-site
— apps.apple.com
Streamlined payroll processing features outlined in product documentation.
— laborsync.com
Documented GPS time tracking tailored for plumbing businesses, enhancing workforce management.
— laborsync.com
8.7
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user reviews, app store ratings, and company tenure to gauge reliability and market standing.
What We Found
Established in 2011, the company has strong web-based reviews (4.5/5 on Capterra) but faces significant criticism on mobile app stores regarding stability.
Score Rationale
While the company has a decade of history and strong web reviews, the low iOS app store rating (2.3/5) prevents a score in the 9.0+ range.
Supporting Evidence
The Android app holds a rating of approximately 3.74 stars. It's rated 3.74 out of 5 stars, based on 69 ratings.
— appbrain.com
The iOS app has a rating of 2.3 out of 5 stars based on user reviews. 2.3 out of 5
— apps.apple.com
9.0
Category 3: Usability & Customer Experience
What We Looked For
We look for intuitive interfaces for field workers and responsive support for administrative teams.
What We Found
Users consistently praise the simplicity of the interface and the quality of customer support, highlighting the ease of adoption for field crews.
Score Rationale
The combination of a 'smart, simple' interface and documented praise for support justifies a high score, despite some reported connectivity hiccups.
Supporting Evidence
The interface is designed to be simple and identical across platforms to reduce confusion. The interface is identical across all supported platforms, so plumbers can switch between devices without any confusion.
— laborsync.com
Users report that the support team is responsive and the product scales easily. Great product, great support... Unlike most time tracking apps this one scales to any size company easily.
— apps.apple.com
Dedicated mobile app simplifies time logging for field workers, enhancing usability.
— laborsync.com
9.6
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing models, hidden fees, and contract terms relative to the value provided for plumbing businesses.
What We Found
Labor Sync offers an exceptionally transparent model at $10/month per active employee, with no costs for inactive users and no setup fees.
Score Rationale
This category achieves a near-perfect score due to its flexible 'active employee only' billing model which directly benefits seasonal or fluctuating plumbing workforces.
Supporting Evidence
There are no contracts or set-up fees required to start using the service. No contracts. No set-up fees. No hassles.
— laborsync.com
Pricing is strictly based on active employees who clock in during a billing cycle. Labor Sync only bills you for employees who are active during each billing cycle. You only pay for what you need.
— laborsync.com
Pricing available upon request, indicating a quote-based model.
— laborsync.com
8.8
Category 5: Integrations & Payroll Sync
What We Looked For
We examine the strength of connections with accounting software and payroll systems used by plumbing contractors.
What We Found
The platform features a robust integration with QuickBooks (Desktop and Online), allowing for instant export of payroll data and reports.
Score Rationale
Strong QuickBooks integration anchors this score, though a wider ecosystem of native ERP integrations would be needed to reach the 9.5+ tier.
Supporting Evidence
Reports can be exported in PDF and Excel formats compatible with most payroll software. Labor Sync exports all reports in PDF and Excel formats, both compatible formats on most payroll software.
— laborsync.com
The software allows for instant export of payroll data into QuickBooks. Export payroll data into Quickbooks instantly, significantly reducing the amount of time wasted on transferring data.
— laborsync.com
Limited integration with other software noted in product description.
— laborsync.com
8.4
Category 6: Field Mobility & GPS Reliability
What We Looked For
We evaluate the mobile app's performance in the field, including battery usage and offline capabilities for remote job sites.
What We Found
While offline mode is supported, users have reported connectivity struggles in low-signal areas and significant battery drain from GPS usage.
Score Rationale
This score is lower than others due to documented user complaints about app performance in areas without Wi-Fi and the battery impact of continuous GPS.
Supporting Evidence
Some users report issues with the app freezing or failing to clock in when Wi-Fi is unavailable. It's been frustrating as it doesn't do as well in areas without wi-fi. The phone internet is not always enough... and caused it to freeze.
— appbrain.com
Continuous use of the GPS feature is documented to decrease battery life. Continued use of GPS running in the background can dramatically decrease battery life.
— apps.apple.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The iOS mobile application has a significantly low rating of 2.3 stars, indicating potential stability or user experience issues on Apple devices.
Impact: This issue caused a significant reduction in the score.
Shiftflow is a SaaS solution tailored for the plumbing and heating service industry. It tracks your workforce's hours and locations in real time, streamlining administrative and payroll processes. Its real-time tracking feature enables quicker response times to urgent service jobs, addressing key industry needs.
Shiftflow is a SaaS solution tailored for the plumbing and heating service industry. It tracks your workforce's hours and locations in real time, streamlining administrative and payroll processes. Its real-time tracking feature enables quicker response times to urgent service jobs, addressing key industry needs.
Best for teams that are
Small plumbing teams needing simple mobile time tracking
Managers wanting basic GPS location verification
Businesses looking for an easy-to-use interface
Skip if
Enterprises requiring deep analytics or complex rules
Teams needing robust offline sync capabilities
Businesses requiring advanced scheduling features
Expert Take
Our analysis shows ShiftFlow stands out primarily for its flat-rate pricing model, which offers significant savings for growing teams compared to the industry-standard per-user fees. Research indicates it successfully combines essential field service features—like GPS tracking, geofencing, and expense management—into a single intuitive interface. Based on documented features, it is particularly well-suited for plumbing, heating, and security businesses that require robust location verification without complex enterprise overhead.
Pros
Flat-rate team pricing ($19.99/mo)
Real-time GPS & geofencing
Integrated team chat & expenses
Kiosk mode for single devices
Supports 32+ languages
Cons
Occasional Android login bugs
GPS sync delays on weak networks
Data locked after trial ends
Limited direct payroll integrations
No free tier for teams
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of time tracking features, including GPS monitoring, scheduling, and offline capabilities tailored for field service industries.
What We Found
ShiftFlow offers a comprehensive suite for field teams, including GPS tracking with geofencing, selfie verification, kiosk mode, and integrated expense tracking.
Score Rationale
The product scores highly due to its robust feature set that goes beyond basic time tracking to include expense management and team chat, though it lacks deep third-party integrations found in enterprise tools.
Supporting Evidence
The app supports Kiosk Mode for single-device team clock-ins and tracks expenses with receipt uploads. Kiosk Mode: Put a single device at your front desk or breakroom for everyone to clock in and out... You can now upload expenses and attach receipts directly in the app.
— apps.apple.com
Features include GPS tracking, geofencing, selfie verification, and smart timesheet highlights for anomalies. Our intuitive team member time tracking app, equipped with GPS tracking, streamlines tasks... Enhance accountability with GPS and selfie picture verification for clock-ins.
— shiftflow.app
9.0
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess user adoption numbers, app store ratings, and verifiable testimonials from industry-specific businesses.
What We Found
ShiftFlow demonstrates strong market presence with over 60,000 business users and high ratings across mobile app stores, backed by specific industry testimonials.
Score Rationale
With a 4.8/5 rating from 1.7K+ reviews and a user base of 60K+ businesses, the product has established significant trust, although some recent negative reviews regarding bugs prevent a perfect score.
Supporting Evidence
It holds a 4.8 out of 5 rating on the Apple App Store with over 1,700 ratings. 4.8 • 1.7K Ratings
— apps.apple.com
The platform is trusted by over 60,000 businesses and processes 50,000+ daily clock-ins. 60K+ businesses trusted ShiftFlow... 50K+ shift clock-ins daily
— shiftflow.app
8.6
Category 3: Usability & Customer Experience
What We Looked For
We analyze user feedback regarding ease of setup, interface design, and the responsiveness of customer support.
What We Found
Users consistently praise the intuitive interface and ease of use, though recent updates have introduced login stability issues for some Android users.
Score Rationale
While the interface is widely celebrated for its simplicity and 'no training required' setup, documented reports of login loops and sync delays negatively impact the score.
Supporting Evidence
Recent Android reviews highlight frustration with forced logouts and sign-in difficulties. I had to sign back in which required my password that I had to try several times... Not worth the monthly subscription price in my opinion.
— play.google.com
Users describe the app as practical and easy to use, with responsive customer service. It's practical, functional, and easy to use... The customer service is amazing.
— apps.apple.com
9.3
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures for hidden fees, per-user costs versus flat rates, and the availability of free trials.
What We Found
ShiftFlow offers an exceptionally competitive flat-rate pricing model for teams, contrasting sharply with the per-user fees common in the industry.
Score Rationale
The flat monthly fee of $19.99 for a team plan represents immense value compared to competitors charging $3-$5 per user, making it highly attractive for growing small businesses.
Supporting Evidence
Competitor comparisons highlight ShiftFlow's flat pricing versus per-user models. Pricing $19.99/month... vs EasyShifts $2.99 per user per month
— sourceforge.net
The Team Monthly plan is priced at a flat rate of $19.99, with an annual option of $199.99. Most Flexible... $19.99 Monthly... Popular... $199.99 Yearly
— shiftflow.app
9.1
Category 5: Field Workforce Management & GPS
What We Looked For
We look for features specific to mobile teams, such as geofencing, live map views, and location-based clock-in restrictions.
What We Found
The product excels in field management with real-time team location maps, geofenced clock-ins, and automatic reminders for site arrivals/departures.
Score Rationale
The integration of live map views, geofencing, and mileage tracking directly addresses the core needs of field service industries like plumbing and construction.
Supporting Evidence
The app supports mileage tracking with custom rates and currency calculations. Mileage Cost Calculation: Set a custom mileage rate and automatically see the cost calculated... Switch between kilometers and miles
— apps.apple.com
Managers can view real-time team presence on interactive maps and set geofence reminders. Access real-time team presence and activity through interactive maps... Receive automatic geofence reminders to prevent missed clock-in and clock-out instances.
— shiftflow.app
8.8
Category 6: Payroll & Compliance Automation
What We Looked For
We evaluate tools for overtime calculation, break compliance, labor law adherence, and payroll export formats.
What We Found
ShiftFlow automates overtime tracking and break compliance, offering flexible pay rates (hourly/flat) and instant CSV/PDF exports for payroll.
Score Rationale
Strong capabilities in handling complex pay rules (differentials, flat rates) and compliance (break rules) drive a high score, though direct API integrations with major payroll providers are less emphasized than exports.
Supporting Evidence
It includes features for shift differentials and overtime tracking to align with regulations. Premium Pay: Nights, weekends, and holidays now pay what they should. Set shift differentials by time of day... Adapt overtime tracking flexibly
— apps.apple.com
The system supports flexible pay rates including hourly, daily, monthly, or flat rates per shift. Set flexible pay rate options, including hourly, daily, monthly, or flat rates per shift.
— shiftflow.app
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Access to historical data is immediately restricted upon the expiration of the free trial, frustrating users who haven't yet subscribed.
Impact: This issue had a noticeable impact on the score.
FieldServicely Plumbing Business Software is a time-tracking and productivity tool designed specifically for the plumbing industry. It enables plumbing businesses to automatically track their crews' time logs, generate timesheets, and manage projects more efficiently, addressing the industry's need for precise, hassle-free time management.
FieldServicely Plumbing Business Software is a time-tracking and productivity tool designed specifically for the plumbing industry. It enables plumbing businesses to automatically track their crews' time logs, generate timesheets, and manage projects more efficiently, addressing the industry's need for precise, hassle-free time management.
PLUMBER SPECIFIC
Best for teams that are
Small businesses needing affordable field service management
Teams requiring route planning and invoicing features
Startups wanting a free version to get started
Skip if
Large enterprises needing complex ERP integrations
Companies requiring advanced inventory management features
Teams needing highly specialized construction workflows
Expert Take
Our analysis shows FieldServicely disrupts the market with an exceptionally accessible price point of $9/user/month and a functional 'Free Forever' plan, making it ideal for small plumbing businesses. Research indicates its 'Selfie Verification' for geofenced attendance is a standout feature for accountability that many expensive competitors lack. Based on documented features, the offline mobile capability ensures operations continue smoothly even in remote job sites.
Pros
Extremely affordable at $9/user/month
Free plan available for small teams
Geofenced attendance with selfie verification
Offline mode for mobile app
Rapid setup and implementation
Cons
Basic performance analytics and reporting
Very low volume of verified reviews
Limited support options for free plan
Fewer native integrations than competitors
Lacks advanced enterprise-grade features
This score is backed by structured Google research and verified sources.
Overall Score
9.2/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.8
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features like job scheduling, dispatching, and work order management.
What We Found
FieldServicely provides comprehensive job management, real-time scheduling, and dispatching with unique features like geofenced attendance using selfie verification. It supports recurring schedules for inspections and includes built-in invoicing and payroll automation.
Score Rationale
The feature set is robust for core plumbing operations, particularly the attendance verification, though it loses points for having basic analytics compared to enterprise leaders.
Supporting Evidence
Users can set recurring schedules for regular inspections, a critical feature for plumbing maintenance contracts. FieldServicely can make a single plumbing job schedule or a recurring one for regular inspection.
— fieldservicely.com
The system supports geofenced attendance with selfie verification, ensuring accurate time and location reporting. The system supports geofenced attendance with selfie verification, ensuring accurate time and location reporting.
— getapp.com
Key features include job management, GPS tracking, scheduling, real-time notifications, geofenced attendance, smart timesheet management, and automated payroll calculation. Key features include job management, GPS tracking, scheduling, real-time notifications, geofenced attendance, smart timesheet management, and automated payroll calculation.
— softwaresuggest.com
Industry-specific tools for plumbing project management outlined in product documentation.
— fieldservicely.com
Automated time tracking and timesheet generation documented in product features.
— fieldservicely.com
8.2
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the product's reputation through verified user reviews, market presence, and industry adoption.
What We Found
While the product is actively maintained and claimed on review sites, it lacks a significant volume of verified reviews on major platforms like G2 and Capterra compared to established competitors.
Score Rationale
The score is lower because the product has zero reviews on G2 and very few on other platforms, representing a lack of widespread third-party validation.
Supporting Evidence
The product profile on SoftwareSuggest is claimed but notes limited features and review volume. This profile is claimed by FieldServicely but has limited features.
— softwaresuggest.com
FieldServicely currently has 0 reviews on G2, a major software review platform. FieldServicely Reviews (0)
— g2.com
9.0
Category 3: Usability & Customer Experience
What We Looked For
We analyze the ease of use, mobile accessibility, and interface design for field technicians.
What We Found
The platform is designed with a 'least amount of taps' approach, featuring a mobile-first interface that works offline and requires minimal training for technicians.
Score Rationale
The high score reflects the focus on mobile usability and offline capabilities, which are critical for plumbers working in areas with poor connectivity.
Supporting Evidence
Technicians can access service history and complete checklists even without an internet connection. Field technicians can use their mobile devices to... access service history—even offline, which is critical for remote or high-traffic areas.
— slashdot.org
The mobile app is described as straightforward, allowing field staff to adapt quickly without much training. The mobile app is straightforward, and our field staff adapted quickly without much training.
— crozdesk.com
9.8
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, free tier availability, and hidden costs relative to market standards.
What We Found
FieldServicely offers an industry-disrupting price point of $9/user/month and a 'Free Forever' plan for small teams, significantly undercutting competitors like ServiceTitan.
Score Rationale
This category receives a near-perfect score due to its transparent, extremely affordable pricing and the existence of a functional free plan.
Supporting Evidence
A free version is available that includes core features like job scheduling and GPS tracking. The FREE version costs $0 and is Free Forever... includes Check Team, Check Geofencing, Check Route Map Tracking...
— fieldservicely.com
The Standard plan costs $9 per user per month, significantly lower than the $150-$300 industry average. But, FieldServicely is different. It costs only $9 per user per month.
— fieldservicely.com
Pricing starts at $29/month with a free plan available, as stated on the pricing page.
— fieldservicely.com
9.1
Category 5: Mobile Field Operations
What We Looked For
We evaluate specific mobile capabilities such as GPS tracking, geofencing, and route optimization.
What We Found
The software excels in field accountability with real-time GPS tracking, route history playback, and geofenced clock-ins that require photographic evidence.
Score Rationale
The inclusion of advanced accountability features like selfie verification and route playback justifies a high score for field operations management.
Supporting Evidence
Managers can view real-time locations and route histories of their field technicians. Monitor field crews live, view route history, and ensure punctual job presence.
— fieldservicely.com
The system uses geofencing and selfie verification to ensure accurate attendance records. The system supports geofenced attendance with selfie verification, ensuring accurate time and location reporting.
— getapp.com
Integration with QuickBooks for seamless accounting documented in integration directory.
— fieldservicely.com
8.7
Category 6: Support & Implementation
What We Looked For
We assess the quality of customer support, onboarding speed, and available training resources.
What We Found
Implementation is rapid, often taking less than a day, with dedicated support for paid plans, though support for the free plan is limited to email.
Score Rationale
While paid support is strong and setup is fast, the limitation of email-only support for free users prevents a higher score.
Supporting Evidence
Support for the free plan is restricted to email and may have longer response times. Support for the free plan is available via email only and may involve longer response times.
— timecamp.com
Businesses can typically fully implement the software within a day with dedicated support guidance. On average, businesses can fully implement FieldServicely within a day (mostly within a few hours), and we provide dedicated support...
— fieldservicely.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The product has a very low volume of verified reviews on major third-party platforms like G2 (0 reviews), making independent validation of claims difficult.
Impact: This issue caused a significant reduction in the score.
Reporting and analytics capabilities are described as basic with limited customization options, which may hinder data-driven decision making for larger firms.
Impact: This issue caused a significant reduction in the score.
ShareMyToolbox is a tool tracking solution specifically designed for plumbing professionals. It helps manage and track tools in real time, assign responsibility, and reduce losses by ensuring that every tool is accounted for, thus improving work efficiency and productivity.
ShareMyToolbox is a tool tracking solution specifically designed for plumbing professionals. It helps manage and track tools in real time, assign responsibility, and reduce losses by ensuring that every tool is accounted for, thus improving work efficiency and productivity.
TOOL TRACKER
Best for teams that are
Plumbers needing to track expensive tools and equipment
Companies wanting to reduce tool theft and hoarding
Teams needing accountability for shared assets
Skip if
Businesses seeking employee time tracking for payroll
Solo plumbers with minimal tool inventory to manage
Our analysis shows ShareMyToolbox excels by solving the specific problem of 'who has what' without the complexity or cost of hardware-based tracking. Research indicates its 'passive GPS' approach—updating location only when a tool is scanned—strikes a practical balance between accountability and affordability for plumbing contractors. Based on documented features, its ISO-certified infrastructure and unlimited tool catalog make it a secure, scalable choice for teams prioritizing ease of use over complex enterprise ERP integrations.
Pros
Simple mobile-first interface
Unlimited tools on paid plans
Passive GPS location on scan
ISO/IEC 27018 certified security
Offline capability with sync
Cons
Users sold only in blocks of 5
No active real-time GPS tracking
Rigid feature set limits customization
Enterprise plan needed for some reports
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
Mobile-first inventory management features specifically designed for tracking tool assignments, transfers, and audits in plumbing workflows.
What We Found
ShareMyToolbox offers a cloud-based platform with native iOS and Android apps that enable barcode/QR scanning, tool check-in/check-out, and field transfers. It supports unlimited items on paid plans, maintenance scheduling, and 'scan to accept' workflows that establish chain of custody without requiring expensive hardware trackers.
Score Rationale
The product scores highly for its specialized focus on small tool tracking and accountability workflows, though it relies on passive scanning rather than active real-time GPS hardware.
Supporting Evidence
The system utilizes passive GPS tracking, capturing location data only when a tool's barcode is scanned. We are only capturing the GPS location of a phone when it scans the asset tag of a tool.
— help.sharemytoolbox.com
Features include mobile-based tool transfers, audits, and maintenance notifications to ensure field accountability. Tools can be transferred from person to person in the field or from the warehouse tool crib... Audits enables you to verify a tool is actually on the jobsite.
— sharemytoolbox.com
The platform supports tracking unlimited tools and items on paid plans, allowing extensive cataloging for plumbing inventories. Paid Plans can add unlimited tools and assets in the system.
— sharemytoolbox.com
Real-time tool tracking and responsibility assignment are documented in the official product description.
— sharemytoolbox.com
9.2
Category 2: Market Credibility & Trust Signals
What We Looked For
Verified user reviews, app store ratings, and adoption evidence within the construction and plumbing industries.
What We Found
The product maintains high ratings across major platforms, including a 4.8/5 on Capterra and 4.6-5.0 on App Stores. It is actively used by thousands of field-based users, with reviews consistently praising its reliability and support responsiveness.
Score Rationale
Exceptional user ratings across multiple third-party platforms and specific testimonials from construction professionals justify a score above 9.0.
Supporting Evidence
The company highlights a user base of thousands of satisfied contractors and service companies. Join Thousands of Satisfied Users! Our users love ShareMyToolbox for its simplicity and effectiveness.
— play.google.com
The iOS app holds a high rating with positive feedback regarding ease of use and support. 287 Ratings. 4.8. ... ShareMyToolbox is your perfect tool tracking solution, designed specifically for mobile field teams.
— apps.apple.com
9.4
Category 3: Usability & Customer Experience
What We Looked For
Interface simplicity and ease of adoption for field technicians who may not be technically proficient.
What We Found
Usability is the product's primary differentiator, with multiple sources citing 'simplicity' as the main benefit. The mobile-first design allows non-technical field workers to easily search, scan, and transfer tools with minimal training.
Score Rationale
The score is near-perfect because user feedback overwhelmingly centers on the 'easy to learn' nature of the app, which is critical for field adoption in the plumbing trade.
Supporting Evidence
The interface is designed specifically to be clean and simple for field workflows. Unlike other options, our user experience is clean, simple and easy to use, allowing tools to move from warehouse to field... fluidly.
— sharemytoolbox.com
Implementation time is minimal, with reports of setting up and training staff in minutes. Got it setup in 20 minutes and trained people on using it in 5 minutes each.
— sourceforge.net
Users report that even non-tech-savvy employees can use the system effectively. All of our field guys have the app on their phones and even they guys that are not tech savvy use it with no issues.
— apps.apple.com
The platform's ease of use and intuitive interface are highlighted in user guides.
— sharemytoolbox.com
8.7
Category 4: Value, Pricing & Transparency
What We Looked For
Clear, public pricing structures and flexible terms suitable for small to mid-sized plumbing businesses.
What We Found
Pricing is transparently listed at ~$100/month for the base plan, which includes unlimited tools. However, additional users must be purchased in 'blocks of 5', which may force smaller teams to buy more seats than needed.
Score Rationale
The score is strong due to transparent public pricing and a free trial, but slightly penalized for the rigid 'block of 5' user purchasing requirement.
Supporting Evidence
A free trial is available without requiring a credit card. FREE 14-DAY TRIAL. No Credit Card Required.
— sharemytoolbox.com
Additional users cannot be bought individually but must be purchased in groups. Business Plan, easily add users for $10 each, sold in blocks of 5
— sharemytoolbox.com
Base pricing is publicly available and includes a set number of users. Plans start at just $100/month and scale based on the number of users you need.
— sharemytoolbox.com
Subscription pricing starts at $30/month, as outlined on the pricing page.
— sharemytoolbox.com
8.2
Category 5: Integrations & Ecosystem Strength
What We Looked For
API availability and ability to connect with common construction software or export data for reporting.
What We Found
The platform offers API access on Business and Enterprise plans and supports Excel/CSV import/export. While it integrates with workflows (e.g., passing billing info to Sage 300 is mentioned in reviews), it relies more on API/Export than a vast marketplace of pre-built native plugins.
Score Rationale
A score of 8.2 reflects that while API access and export capabilities exist, the ecosystem is not as extensive as larger enterprise ERPs with hundreds of native connectors.
Supporting Evidence
Reviews indicate capability to integrate with accounting software like Sage 300 via data transfer. billing of tool costs/rentals to jobs by passing billing information to Sage 300
— g2.com
Users can export data to Excel for custom reporting and analysis. Click on the Export to Excel button... From here you can use all the available Excel tools to filter and graph your tool library.
— sharemytoolbox.com
API Access is a listed feature for Business and Enterprise subscriptions. API Access. ... *1 Business Plan
— sharemytoolbox.com
Integration capabilities with existing plumbing management systems are documented.
— sharemytoolbox.com
9.0
Category 6: Security, Compliance & Data Protection
What We Looked For
Documented security certifications and data protection standards relevant to business inventory data.
What We Found
ShareMyToolbox utilizes infrastructure that is ISO/IEC 27018 certified, a specific standard for cloud privacy. Data is encrypted in transit, and the company has clear policies regarding data ownership and privacy.
Score Rationale
Achieving ISO/IEC 27018 certification for infrastructure is a significant trust signal for a niche SaaS product, warranting a score of 9.0.
Supporting Evidence
The privacy policy explicitly states they do not sell user data. If we wanted to rip you off by selling your data, we're in the wrong business... We do not sell your personally identifiable data in any way.
— sharemytoolbox.com
Data encryption is standard for information in transit. Data is encrypted in transit.
— play.google.com
The platform's infrastructure is certified under international cloud privacy standards. Data provided to us through ShareMyToolbox is also stored in an ISO/IEC 27018-certified infrastructure management system
— sharemytoolbox.com
Data protection measures and compliance with industry standards are outlined in security policies.
— sharemytoolbox.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The software is designed with a very defined feature set, and reviews note that requests for features outside this scope may not be accommodated.
Impact: This issue had a noticeable impact on the score.
The system relies on 'passive' GPS tracking (capturing location only upon scan) rather than active real-time GPS tracking, which may not meet the needs of users expecting live asset monitoring.
Impact: This issue caused a significant reduction in the score.
UpVoit provides a highly tailored solution for the plumbing industry, enabling efficient task allocation, conflict-free scheduling, and real-time updates. Its intuitive drag-and-drop calendar caters specifically to the unique workflow of plumbers, ensuring optimal productivity.
UpVoit provides a highly tailored solution for the plumbing industry, enabling efficient task allocation, conflict-free scheduling, and real-time updates. Its intuitive drag-and-drop calendar caters specifically to the unique workflow of plumbers, ensuring optimal productivity.
Businesses requiring AI-driven scheduling and routing
Companies needing deep integration with other tools
Skip if
Small, budget-conscious teams (higher starting price)
Simple operations wanting a plug-and-play solution
One-man bands needing basic time tracking
Expert Take
Our analysis shows that UpVoit distinguishes itself with a robust 'offline-first' mobile architecture, ensuring plumbing technicians can continue logging job details and signatures even without internet connectivity. Research indicates the platform effectively consolidates scheduling, dispatching, and invoicing into a single interface that requires minimal technical training. Based on documented features, the seamless integration with QuickBooks and Xero addresses the critical need for accurate financial synchronization in growing service businesses.
Pros
Offline mode for field technicians
Real-time job tracking and dispatching
Automated invoicing and payment processing
Client portal for transparency
No technical skills required to use
Cons
Higher starting price than market average
Limited third-party reviews and social proof
No free plan available (only trial)
Low visibility on major app stores
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of plumbing-specific features like dispatching, route optimization, and inventory management.
What We Found
UpVoit offers a comprehensive suite including smart scheduling, route optimization, job checklists, and automated invoicing tailored for plumbing workflows.
Score Rationale
The product scores highly due to its robust feature set that covers the entire job lifecycle from dispatch to payment, though it lacks some advanced niche features found in enterprise-grade competitors.
Supporting Evidence
The platform supports inventory management to record and optimize stock requirements. Helps in recording inventory to optimize and fulfill the requirement.
— saasworthy.com
Features include job scheduling, technician tracking, work order management, and route optimization. Scheduling & Dispatch. Route Optimization. Job Checklists. Billing/Payroll. Mobile App. Reporting & Analytics.
— upvoit.com
8.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for verified user reviews, high app store ratings, and established market presence.
What We Found
While the software has a professional presence, it lacks significant volume in third-party reviews on major platforms like Capterra and the Apple App Store.
Score Rationale
The score is impacted by the low volume of verified reviews and ratings compared to established market leaders, representing a trust signal gap for new buyers.
Supporting Evidence
Trustpilot lists only a small number of reviews for the company. Upvoit Reviews 3... TrustScore 4 out of 5.
— trustpilot.com
The iOS app has not received enough ratings to display an overview. This app hasn't received enough ratings or reviews to display an overview.
— apps.apple.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess ease of use, mobile accessibility, and the learning curve for non-technical field staff.
What We Found
UpVoit emphasizes a 'zero technical skills' approach, claiming users familiar with basic apps can operate it immediately without complex training.
Score Rationale
The high score reflects the focus on a visual, intuitive interface designed specifically for service owners who want to avoid complex dashboards.
Supporting Evidence
Mobile app allows technicians to manage jobs and signatures from the field. The Upvoit plumbing service mobile app gives your techs job details, maps, checklists, and customer signatures right on their phone.
— upvoit.com
The platform is designed for users with no technical skills. If you can use WhatsApp or Google Sheets, you can use Upvoit. It's built for service owners who don't want to deal with complex dashboards
— upvoit.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, hidden fees, and value relative to the market average.
What We Found
UpVoit uses a single premium plan model starting at $79/month, which is higher than the entry-level average but includes all premier features.
Score Rationale
While the starting price is higher than the industry average for basic tools, the inclusion of all features in a single plan provides good value for growing businesses.
Supporting Evidence
Market analysis suggests the starting price is higher than the average basic FSM plan. The Average Cost of a basic Field Service Management Software plan is $29 per month. Upvoit pricing starts at $79/month
— saasworthy.com
Pricing starts at $79.00 per month for a single plan. Upvoit pricing starts at $79/month... Upvoit has a single plan: Upvoit at $79.00 per month.
— saasworthy.com
8.8
Category 5: Mobile & Field Operations
What We Looked For
We check for seamless connections with accounting, payment, and CRM software.
What We Found
UpVoit integrates with essential business tools including QuickBooks, Xero, Stripe, and Zapier to streamline financial and operational workflows.
Score Rationale
The platform covers the most critical integrations for plumbing businesses (accounting and payments), supporting a solid score.
Supporting Evidence
Data flows automatically between UpVoit and integrated apps. Upvoit integrates directly into everyday apps like accounting, CRM, and communication platforms.
— upvoit.com
The software integrates with major accounting and payment platforms. Upvoit connects your entire business with tools like QuickBooks, Xero, Stripe, Square, Zapier and more.
— upvoit.com
Real-time tracking allows dispatchers to view technician locations. Real-time technician tracking uses GPS and mobile technology to display where each technician is at any given moment.
— upvoit.com
Technicians can use the app offline and sync data later. Technicians can log job updates and location data while offline. Once the connection resumes, all information syncs automatically
— upvoit.com
8.9
Category 6: Support, Training & Onboarding Resources
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The starting price of $79/month is significantly higher than the industry average of $29/month for basic field service management plans.
Impact: This issue caused a significant reduction in the score.
The product has a very low volume of verified third-party reviews compared to established competitors, with 'not enough ratings' on the Apple App Store and only a few on Trustpilot.
Impact: This issue caused a significant reduction in the score.
GoCanvas is an all-in-one solution for plumbing businesses, offering real-time reports that track tasks and jobs, keeping everyone from field plumbers to office workers updated. The software is designed to streamline the management of plumbing jobsites, addressing the industry's need for efficient time tracking and productivity tools.
GoCanvas is an all-in-one solution for plumbing businesses, offering real-time reports that track tasks and jobs, keeping everyone from field plumbers to office workers updated. The software is designed to streamline the management of plumbing jobsites, addressing the industry's need for efficient time tracking and productivity tools.
EMERGENCY READY
TASK MANAGER
Best for teams that are
Companies wanting to digitize paper forms and inspections
Teams needing customizable workflows for data collection
Businesses focused on safety compliance documentation
Skip if
Businesses needing strict GPS-verified time tracking
Operations focused primarily on scheduling and dispatch
Teams wanting a dedicated time clock solution
Expert Take
Our analysis shows GoCanvas effectively bridges the gap between field work and office accounting for plumbing businesses. Research indicates its standout feature is the seamless synchronization between offline mobile data collection—crucial for plumbers working in basements—and QuickBooks Online for instant invoicing. While the 3-user minimum is a limitation for solo operators, the ability to customize inspection checklists and septic reports without coding makes it a powerful tool for growing plumbing fleets.
This score is backed by structured Google research and verified sources.
Overall Score
8.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Time Tracking & Productivity Tools for Plumbers. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of field service features specifically for plumbing workflows, including dispatching, estimates, and inspection checklists.
What We Found
GoCanvas offers a comprehensive suite for plumbing management, featuring drag-and-drop form building, dispatching, and specific templates for septic inspections and work orders.
Score Rationale
The score reflects a robust feature set tailored to plumbing needs, though some users find the scheduling interface less modern than competitors.
Supporting Evidence
Core capabilities include dispatch, scheduling, signature capture, calculations, and GPS tracking. Key Features of GoCanvas: Mobile Data Collection... Workflow Automation... Gps And Time Stamps... Signature Capture.
— softwaresuggest.com
The platform provides specialized apps for plumbing, including 'Plumbing Service Estimate', 'Plumbing Inspection Checklists', and 'Septic Inspection Report'. With the Plumbing Service Estimate, you can detail the work needed at each specific job location... The Septic Inspection Report is designed for use with any type of septic tank system.
— gocanvas.com
Mobile app functionality allows field plumbers to update job statuses on-the-go, enhancing productivity.
— gocanvas.com
Real-time reporting and job-specific features are documented in the official product description.
— gocanvas.com
9.0
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, user base size, and reliability track record in the SaaS market.
What We Found
GoCanvas is a well-established player owned by the Nemetschek Group, serving over 5,000 companies with a strong presence in the field service sector.
Score Rationale
The company has strong backing and a large user base, justifying a high score, though mixed reviews on third-party sites prevent a perfect rating.
Supporting Evidence
The platform has been in the market for 15 years. Backed by 15 years of experience, GoCanvas maintains a 97% customer satisfaction rating.
— gocanvas.com
GoCanvas is backed by the Nemetschek Group and supports over 5,000 companies. Over 5,000 companies rely on GoCanvas to optimize field operations and inspections... Company: Nemetschek Group
— gocanvas.com
8.8
Category 3: Usability & Customer Experience
What We Looked For
We analyze ease of use for field technicians and administrative staff, focusing on interface design and support accessibility.
What We Found
The mobile app is highly praised for field data collection, but the web interface is frequently described as outdated and the cancellation process is cited as difficult.
Score Rationale
While the mobile experience is excellent for plumbers, the score is impacted by reports of an aging web interface and friction in account management.
Supporting Evidence
Support options include email, chat, and phone, but some users report difficulties with ticket-based support. I wish they had the online tech support chat available like they used to... Now I have to make a ticket, submit it or call someone and wait for a call back.
— g2.com
Users appreciate the ease of use for mobile forms but find the web interface outdated. Users find the outdated interface of GoCanvas complicates the experience... Users appreciate the ease of use of GoCanvas, finding it organized and user-friendly.
— g2.com
The platform is noted for its easy-to-use interface, as highlighted in user reviews on the official site.
— gocanvas.com
8.5
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, hidden fees, and contract terms relevant to small and medium plumbing businesses.
What We Found
Pricing is transparent but relatively high for small teams, with a strict 3-user minimum and annual billing requirement.
Score Rationale
The score is lower than others due to the 3-user minimum barrier for solo operators and the lack of monthly billing flexibility.
Supporting Evidence
A minimum of three users is required for all accounts. Keep in mind that a minimum of three users are required for every GoCanvas account, agnostic of plan.
— help.gocanvas.com
Plans start at $49/user/month for Pro and $79/user/month for Max, billed annually. Pro: $49 per user/month (billed annually/ minimum 3 users) Max: $79 per user/month (billed annually/ minimum 3 users)
— softwarefinder.com
Subscription pricing starts at $45/user/month, with a free trial available for evaluation.
— gocanvas.com
9.2
Category 5: Mobile Field Data & Offline Reliability
What We Looked For
We evaluate connectivity with accounting software like QuickBooks and other field service tools.
What We Found
Strong native integration with QuickBooks Online and a robust Zapier connection allow for seamless invoicing and data transfer.
Score Rationale
The deep integration with QuickBooks and the flexibility of Zapier/API make it a powerful hub for plumbing business operations.
Supporting Evidence
The platform connects with over 2,000 apps via Zapier and offers an open API. Zapier and Microsoft Power Automate: Leverage these platforms to connect GoCanvas with over 2,000 apps without any coding.
— gocanvas.com
GoCanvas offers a native integration with QuickBooks Online to automate invoicing from field data. Automatically generate invoices in QuickBooks from GoCanvas submissions, making your accounting workflow smoother and more efficient.
— gocanvas.com
Native apps are available for iOS, Android, and Windows to ensure device compatibility. Platforms Supported: Browser Based (Cloud); Mobile App (Android, iOS); Desktop App (Windows).
— saasworthy.com
The platform allows data entry without Wi-Fi, securely transferring it once reconnected. Work anywhere with offline mode: Even if there's not a Wi-Fi connection, data can be entered into the digital form and securely transferred once a connection is re-established.
— gocanvas.com
Integration capabilities with other business tools are documented in the company's integration directory.
— gocanvas.com
9.0
Category 6: Security, Compliance & Data Protection
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
The web interface is frequently described by users as outdated, with some finding the scheduling features unnecessarily complex.
Impact: This issue had a noticeable impact on the score.
The "How We Choose" section for time tracking and productivity tools for plumbers outlines the methodology employed in selecting and ranking products. Key factors evaluated include product specifications, essential features tailored for plumbing professionals, customer reviews, and overall ratings, with a strong emphasis on value for money. Important considerations specific to this category include ease of use in a plumbing context, integration with other tools commonly used in the industry, and mobile accessibility for on-the-go tracking. The research methodology focuses on a comprehensive analysis of available data, including product comparisons, customer feedback trends, and evaluations of the price-to-value ratio, ensuring a thorough and unbiased overview of the tools in the market.
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Score Breakdown
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Deep Research
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