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Top Customer Feedback Tools with Prioritization for 2025 - 4 Best Options

Albert Richer
Curated by :
Albert Richer
Updated Nov 22, 2025

This page reflects a narrower topic — see all Feature Request & Feedback Tools tools here.

Customer Feedback Tools with Prioritization
Albert Richer

Understanding the Best Customer Feedback Tools with Prioritization: Insights from Recent Research Market research shows that effective customer feedback tools are essential for product management and development. Data indicates that tools like Aha! Understanding the Best Customer Feedback Tools with Prioritization: Insights from Recent Research Market research shows that effective customer feedback tools are essential for product management and development. Data indicates that tools like Aha! and Productboard are often highlighted in customer reviews for their intuitive prioritization features, enabling teams to focus on what truly matters.

Similar Categories
1
Expert Score
9.8 / 10
704
27
FEATURE VOTING POWER
SEAMLESS INTEGRATIONS
1
Canny: Customer Feedback Management
9.8

Canny: Customer Feedback Management

Canny: Customer Feedback Management
View Website
Pricing starts from $50/month, free trial available, custom pricing for enterprises
FEATURE VOTING POWER
SEAMLESS INTEGRATIONS

Why We Love It

Canny is adored in the product development industry for its ability to seamlessly align customer needs with development roadmaps. It turns customer feedback into actionable insights, allowing teams to focus on features that matter most to users. Its integration capabilities with platforms like Slack and Intercom make it even more convenient, helping teams stay updated with real-time feedback. The tool's ability to improve product value and customer satisfaction is truly remarkable.

Pros

  • Efficient feedback collection
  • Prioritization of feature requests
  • User-friendly interface
  • Integrates with popular platforms
  • Provides valuable customer insights

Cons

  • Additional charges for more team members
  • Limited customization options
  • No offline mode

Pricing starts from $50/month, free trial available, custom pricing for enterprises

Canny is a powerful SaaS solution designed to collect and organize customer feedback for product development and management professionals. Its ability to prioritize feature requests empowers teams to align their roadmaps with customer needs, making it essential for companies seeking to enhance customer satisfaction and product value.

Pros

  • Efficient feedback collection
  • Prioritization of feature requests
  • User-friendly interface
  • Integrates with popular platforms
  • Provides valuable customer insights

Cons

  • Additional charges for more team members
  • Limited customization options
  • No offline mode
FEATURE VOTING POWER
SEAMLESS INTEGRATIONS

Why We Love It

Canny is adored in the product development industry for its ability to seamlessly align customer needs with development roadmaps. It turns customer feedback into actionable insights, allowing teams to focus on features that matter most to users. Its integration capabilities with platforms like Slack and Intercom make it even more convenient, helping teams stay updated with real-time feedback. The tool's ability to improve product value and customer satisfaction is truly remarkable.

Pros

  • Efficient feedback collection
  • Prioritization of feature requests
  • User-friendly interface
  • Integrates with popular platforms
  • Provides valuable customer insights

Cons

  • Additional charges for more team members
  • Limited customization options
  • No offline mode

Why We Love It

Canny is adored in the product development industry for its ability to seamlessly align customer needs with development roadmaps. It turns customer feedback into actionable insights, allowing teams to focus on features that matter most to users. Its integration capabilities with platforms like Slack and Intercom make it even more convenient, helping teams stay updated with real-time feedback. The tool's ability to improve product value and customer satisfaction is truly remarkable.

Pricing starts from $50/month, free trial available, custom pricing for enterprises

Canny is a powerful SaaS solution designed to collect and organize customer feedback for product development and management professionals. Its ability to prioritize feature requests empowers teams to align their roadmaps with customer needs, making it essential for companies seeking to enhance customer satisfaction and product value.

2
Expert Score
9.5 / 10
663
62
ENTERPRISE READY
GROWTH FOCUSED
2
Featurebase Feedback Collector
9.5

Featurebase Feedback Collector

Featurebase Feedback Collector
View Website
Enterprise pricing available
ENTERPRISE READY
GROWTH FOCUSED

Why We Love It

Featurebase Feedback Collector is a gamechanger for professionals in the SaaS industry. By centralizing user feedback, it allows teams to identify and prioritize the most impactful product opportunities. This helps businesses to scale faster by building the right features that directly address customer needs and preferences. The in-depth reports provide valuable insights for data-driven decision-making, making it an essential tool for product development and management.

Pros

  • Comprehensive feedback collection
  • Insightful feature prioritization
  • Scalable for business growth
  • Intuitive interface
  • In-depth reports

Cons

  • Requires initial setup time
  • May be overkill for very small businesses

Enterprise pricing available

A data-driven SaaS solution designed for product managers and development teams, Featurebase Feedback Collector centralizes user feedback and uses it to highlight impactful product opportunities. It propels growth by helping businesses prioritize and build the right features based on consolidated customer feedback.

Pros

  • Comprehensive feedback collection
  • Insightful feature prioritization
  • Scalable for business growth
  • Intuitive interface
  • In-depth reports

Cons

  • Requires initial setup time
  • May be overkill for very small businesses
ENTERPRISE READY
GROWTH FOCUSED

Why We Love It

Featurebase Feedback Collector is a gamechanger for professionals in the SaaS industry. By centralizing user feedback, it allows teams to identify and prioritize the most impactful product opportunities. This helps businesses to scale faster by building the right features that directly address customer needs and preferences. The in-depth reports provide valuable insights for data-driven decision-making, making it an essential tool for product development and management.

Pros

  • Comprehensive feedback collection
  • Insightful feature prioritization
  • Scalable for business growth
  • Intuitive interface
  • In-depth reports

Cons

  • Requires initial setup time
  • May be overkill for very small businesses

Why We Love It

Featurebase Feedback Collector is a gamechanger for professionals in the SaaS industry. By centralizing user feedback, it allows teams to identify and prioritize the most impactful product opportunities. This helps businesses to scale faster by building the right features that directly address customer needs and preferences. The in-depth reports provide valuable insights for data-driven decision-making, making it an essential tool for product development and management.

Enterprise pricing available

A data-driven SaaS solution designed for product managers and development teams, Featurebase Feedback Collector centralizes user feedback and uses it to highlight impactful product opportunities. It propels growth by helping businesses prioritize and build the right features based on consolidated customer feedback.

3
Expert Score
9.2 / 10
687
78
TOP USER INSIGHTS
REAL-TIME FEEDBACK
3
UserVoice Product Feedback
9.2

UserVoice Product Feedback

UserVoice Product Feedback
View Website
TOP USER INSIGHTS
REAL-TIME FEEDBACK

Why We Love It

UserVoice is a game-changer for SaaS companies that truly value customer feedback. It empowers businesses to shape their product development around what their customers want the most. The feature voting system enables customers to have a direct say in the product's roadmap, leading to improved customer satisfaction and retention. Additionally, its advanced analytics provide valuable insights into customer behavior, helping businesses make informed decisions.

Pros

  • Powerful customer feedback portal
  • Feature voting system
  • User-friendly product roadmap
  • Integrations with popular platforms
  • Advanced analytics

Cons

  • No standard pricing available
  • May require technical knowledge for setup
  • Limited customization options

Custom pricing available upon request

UserVoice is a robust customer feedback tool designed for companies that prioritize customer-driven product development. Its standout features include a customer feedback portal, feature voting, and a user-friendly roadmap to prioritize features, making it an ideal solution for businesses in the SaaS industry seeking to streamline their product management processes.

Pros

  • Powerful customer feedback portal
  • Feature voting system
  • User-friendly product roadmap
  • Integrations with popular platforms
  • Advanced analytics

Cons

  • No standard pricing available
  • May require technical knowledge for setup
  • Limited customization options
TOP USER INSIGHTS
REAL-TIME FEEDBACK

Why We Love It

UserVoice is a game-changer for SaaS companies that truly value customer feedback. It empowers businesses to shape their product development around what their customers want the most. The feature voting system enables customers to have a direct say in the product's roadmap, leading to improved customer satisfaction and retention. Additionally, its advanced analytics provide valuable insights into customer behavior, helping businesses make informed decisions.

Pros

  • Powerful customer feedback portal
  • Feature voting system
  • User-friendly product roadmap
  • Integrations with popular platforms
  • Advanced analytics

Cons

  • No standard pricing available
  • May require technical knowledge for setup
  • Limited customization options

Why We Love It

UserVoice is a game-changer for SaaS companies that truly value customer feedback. It empowers businesses to shape their product development around what their customers want the most. The feature voting system enables customers to have a direct say in the product's roadmap, leading to improved customer satisfaction and retention. Additionally, its advanced analytics provide valuable insights into customer behavior, helping businesses make informed decisions.

Custom pricing available upon request

UserVoice is a robust customer feedback tool designed for companies that prioritize customer-driven product development. Its standout features include a customer feedback portal, feature voting, and a user-friendly roadmap to prioritize features, making it an ideal solution for businesses in the SaaS industry seeking to streamline their product management processes.

4
Expert Score
8.8 / 10
518
60
ADVANCED ANALYTICS
FEEDBACK CENTRALIZATION
4
Zigpoll
8.8

Zigpoll

Zigpoll
View Website
Free plan available| Premium plans starting at $20/month
ADVANCED ANALYTICS
FEEDBACK CENTRALIZATION

Why We Love It

Zigpoll stands out in the SaaS industry as a powerful tool for gathering customer feedback and prioritizing app feature development. Its real-time insights and smart analytics provide developers with the accurate data they need to understand their users' needs and preferences, helping them to develop features that truly resonate with their audience. It's a game-changer for any app developer or product manager looking to improve their product based on direct customer feedback.

Pros

  • Real-time customer feedback
  • Smart analytics for data interpretation
  • User-friendly interface
  • Easy integration with websites and apps

Cons

  • Does not support multi-language surveys
  • Limited customization options

Free plan available| Premium plans starting at $20/month

Zigpoll is a customer feedback tool designed specifically for app developers and product managers. It enables them to gather and analyze user insights effectively, helping in prioritizing app features based on real-time feedback. This aligns perfectly with the needs of the industry as it provides a platform for continuous interaction with customers and accelerates the process of feature development and refinement.

Pros

  • Real-time customer feedback
  • Smart analytics for data interpretation
  • User-friendly interface
  • Easy integration with websites and apps

Cons

  • Does not support multi-language surveys
  • Limited customization options
ADVANCED ANALYTICS
FEEDBACK CENTRALIZATION

Why We Love It

Zigpoll stands out in the SaaS industry as a powerful tool for gathering customer feedback and prioritizing app feature development. Its real-time insights and smart analytics provide developers with the accurate data they need to understand their users' needs and preferences, helping them to develop features that truly resonate with their audience. It's a game-changer for any app developer or product manager looking to improve their product based on direct customer feedback.

Pros

  • Real-time customer feedback
  • Smart analytics for data interpretation
  • User-friendly interface
  • Easy integration with websites and apps

Cons

  • Does not support multi-language surveys
  • Limited customization options

Why We Love It

Zigpoll stands out in the SaaS industry as a powerful tool for gathering customer feedback and prioritizing app feature development. Its real-time insights and smart analytics provide developers with the accurate data they need to understand their users' needs and preferences, helping them to develop features that truly resonate with their audience. It's a game-changer for any app developer or product manager looking to improve their product based on direct customer feedback.

Free plan available| Premium plans starting at $20/month

Zigpoll is a customer feedback tool designed specifically for app developers and product managers. It enables them to gather and analyze user insights effectively, helping in prioritizing app features based on real-time feedback. This aligns perfectly with the needs of the industry as it provides a platform for continuous interaction with customers and accelerates the process of feature development and refinement.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1UserVoice Product Feedback
 Web-only No Contact for trial Yes Yes Email/Ticket only Not specified Salesforce, Jira, Slack Yes Contact for pricing
2Canny: Customer Feedback Management
 Web-only No Yes - 14 days Yes Yes Email/Ticket only Not specified Slack, Intercom, Jira Yes $50/month
3Zigpoll
 Web-only Yes Not specified Not specified Not specified Email/Ticket only Not specified Shopify, WordPress, Squarespace Not specified $20/month
4Featurebase Feedback Collector
 Web-only No Contact for trial Not specified Not specified Email/Ticket only Not specified Not specified Not specified Custom pricing
1

UserVoice Product Feedback

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Salesforce, Jira, Slack
Supports SSO
Yes
Starting Price
Contact for pricing
2

Canny: Customer Feedback Management

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, Intercom, Jira
Supports SSO
Yes
Starting Price
$50/month
3

Zigpoll

Has Mobile App
Web-only
Has Free Plan
Yes
Has Free Trial
Not specified
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Shopify, WordPress, Squarespace
Supports SSO
Not specified
Starting Price
$20/month
4

Featurebase Feedback Collector

Has Mobile App
Web-only
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
Not specified
Has Public API
Not specified
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Not specified
Supports SSO
Not specified
Starting Price
Custom pricing

Similar Categories

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Feature Feedback Dashboards for Product Managers
 Feature Request Tools for SaaS Products
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 Feature Voting Tools for User Communities
Feature Voting Tools for User Communities
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How We Rank Products

How We Evaluate Products

Our Evaluation Process

The 'How We Choose' section for customer feedback tools with prioritization focuses on a systematic evaluation based on key factors such as specifications, features, customer reviews, ratings, and overall value. Important considerations in this category include the ability to collect and analyze customer feedback effectively, user-friendliness, integration capabilities with existing systems, and the robustness of prioritization features. The research methodology involves comparing specifications and functionalities, analyzing customer feedback data from various sources, and reviewing user ratings to determine the price-to-value ratio of each product. This comprehensive approach ensures an objective ranking that highlights the most effective tools for managing and prioritizing customer feedback.

Verification

  • Products evaluated through comprehensive research and analysis of user feedback and expert opinions.
  • Rankings based on thorough analysis of specifications, customer reviews, and market trends.
  • Selection criteria focus on key features such as user satisfaction, ease of use, and integration capabilities.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Customer Feedback Tools with Prioritization

What makes a customer feedback tools with prioritization the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your customer feedback tools with prioritization recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of customer feedback tools with prioritization?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means