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You can review the entire group through our Job Scheduling & Dispatching Software overview.

Job Dispatch Tools for HVAC and Plumbing
Albert Richer

Finding the Right Fit: Insights on Job Dispatch Tools for HVAC and Plumbing When it comes to job dispatch tools for HVAC and plumbing services, customer reviews show that user-friendliness and mobile capabilities often steal the spotlight. Many users report that intuitive interfaces lead to quicker onboarding, which is crucial for busy technicians in the field. Market research suggests that tools like ServiceTitan and Housecall Pro consistently rank high for their robust features, such as real-time scheduling and GPS tracking, allowing companies to optimize their operations effectively. Interestingly, while some brands tout extensive integrations as a must-have, data indicates that ease of use may matter more—users frequently prefer simpler platforms that don’t overwhelm them with options. For instance, Jobber has garnered praise for its straightforward setup and clear communication tools, which many consumers prioritize over complex integrations. And let’s face it: if your dispatch software feels like deciphering an ancient scroll, it’s probably time for an upgrade! Finding the Right Fit: Insights on Job Dispatch Tools for HVAC and Plumbing When it comes to job dispatch tools for HVAC and plumbing services, customer reviews show that user-friendliness and mobile capabilities often steal the spotlight. Many users report that intuitive interfaces lead to quicker onboarding, which is crucial for busy technicians in the field.

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1
Expert Score
9.8 / 10
675
144

FieldForceTracker Dispatch

FieldForceTracker Dispatch
View Website
FieldForceTracker is specifically designed for HVAC and plumbing industries, focusing on enhancing dispatcher efficiency. It provides comprehensive training and support strategies, alongside a suite of tools to streamline scheduling and job dispatching.
FieldForceTracker is specifically designed for HVAC and plumbing industries, focusing on enhancing dispatcher efficiency. It provides comprehensive training and support strategies, alongside a suite of tools to streamline scheduling and job dispatching.

Best for teams that are

  • Budget-conscious businesses needing enterprise-grade features
  • Multi-branch operations requiring scalable architecture
  • Companies needing extensive features at a lower price point

Skip if

  • Users wanting a modern, slick, or highly polished user interface
  • Teams needing quick, plug-and-play setup without a learning curve
  • Businesses prioritizing simple, minimalist software design

Expert Take

Our analysis shows Field Force Tracker delivers exceptional value by providing enterprise-grade features like advanced inventory management, service contracts, and multi-branch support at a price point typically associated with basic tools. Research indicates it is particularly strong for service businesses that need deep functionality without the high cost of premium enterprise software. While the interface may feel dated, the depth of features for HVAC, plumbing, and electrical workflows is documented as best-in-class for the price.

Pros

  • Comprehensive inventory and contract management
  • Highly affordable starting at ~$20/user
  • Native iOS and Android mobile apps
  • Scalable for multi-branch enterprises
  • 24/7 customer support and training

Cons

  • Limited third-party software integrations
  • Interface described as clunky/outdated
  • Steep learning curve for new users
  • Mobile sync delays in low coverage
  • Setup and onboarding fees apply
2
Expert Score
9.8 / 10
726
111
ALL-IN-ONE SOLUTION
FREE TRIAL AVAILABLE

Housecall Pro HVAC Software

Housecall Pro HVAC Software
View Website
Designed specifically for HVAC and plumbing service providers, Housecall Pro streamlines the process of job scheduling, tracking, and invoicing. Its comprehensive features, including quote sending, job install scheduling, and faster payment processing, address the common pain-points of the industry efficiently.
Designed specifically for HVAC and plumbing service providers, Housecall Pro streamlines the process of job scheduling, tracking, and invoicing. Its comprehensive features, including quote sending, job install scheduling, and faster payment processing, address the common pain-points of the industry efficiently.
ALL-IN-ONE SOLUTION
FREE TRIAL AVAILABLE

Best for teams that are

  • Solo operators and small residential service businesses
  • Teams prioritizing a simple, mobile-friendly interface
  • Startups needing an affordable, easy-to-setup solution

Skip if

  • Large enterprises with complex custom workflow requirements
  • Commercial companies needing deep asset management features
  • Businesses requiring advanced inventory or construction job costing

Expert Take

Our analysis shows Housecall Pro excels at modernizing the homeowner experience through automated text notifications, online booking, and seamless mobile payments. Research indicates it is particularly strong for small to mid-sized residential HVAC businesses that need an all-in-one solution without enterprise-level complexity. While it lacks native inventory tracking, its robust integration ecosystem and ease of use make it a top contender for residential service providers.

Pros

  • All-in-one scheduling, dispatching, and invoicing
  • Seamless QuickBooks Online & Desktop integration
  • Built-in consumer financing via Wisetack
  • Automated 'On My Way' customer notifications
  • User-friendly interface with easy onboarding

Cons

  • No native inventory management system
  • Route optimization requires paid add-on
  • Strict no-refund cancellation policy
  • Android app performance lags behind iOS
  • Phone support limited to business hours
3
Expert Score
9.5 / 10
382
114
HVAC OPTIMIZED
EFFICIENT SCHEDULING

Fieldpoint's HVAC Dispatch Software

Fieldpoint's HVAC Dispatch Software
View Website
Fieldpoint's HVAC Dispatch Software is a job scheduling and dispatching tool specifically designed for HVAC and plumbing businesses. It streamlines management functions, optimizes dispatch processes, and improves customer service, addressing key needs within this industry.
Fieldpoint's HVAC Dispatch Software is a job scheduling and dispatching tool specifically designed for HVAC and plumbing businesses. It streamlines management functions, optimizes dispatch processes, and improves customer service, addressing key needs within this industry.
HVAC OPTIMIZED
EFFICIENT SCHEDULING

Best for teams that are

  • Commercial HVAC, construction, and industrial service providers
  • Enterprises using Microsoft Dynamics GP, NetSuite, or complex ERPs
  • Companies needing project management and progress billing

Skip if

  • Residential-only service businesses
  • Small companies wanting simple, out-of-the-box software
  • Teams needing a modern, fast, and simple user interface

Expert Take

Our analysis shows Fieldpoint stands out for its ability to bridge the gap between field service and complex project management, a feature often separated in other platforms. Research indicates its deep, transactional integrations with NetSuite and Microsoft Dynamics make it a powerhouse for organizations requiring strict financial synchronization. Based on documented security certifications like SOC 2 Type II, it is a particularly strong choice for enterprise-level compliance.

Pros

  • Deep NetSuite & Microsoft Dynamics integrations
  • Unified project job costing & service
  • SOC 2 Type II certified security
  • Offline mobile capabilities for technicians
  • Advanced dispatch with route optimization

Cons

  • Mobile app stability issues reported
  • Steep learning curve for new users
  • No transparent pricing available online
  • Complex implementation process
  • Interface described as outdated by some
4
Expert Score
9.4 / 10
691
84
PLUMBING PRO
MOBILE FRIENDLY

FieldEdge HVAC Software

FieldEdge HVAC Software
View Website
FieldEdge's HVAC software is a tailor-made solution for HVAC and plumbing industries. It addresses the industry-specific needs by streamlining operations, simplifying scheduling, dispatching, invoicing, and more, thereby improving efficiency and productivity.
FieldEdge's HVAC software is a tailor-made solution for HVAC and plumbing industries. It addresses the industry-specific needs by streamlining operations, simplifying scheduling, dispatching, invoicing, and more, thereby improving efficiency and productivity.
PLUMBING PRO
MOBILE FRIENDLY

Best for teams that are

  • Mid-sized residential HVAC/Plumbing companies using QuickBooks
  • Businesses focused on upselling service agreements and maintenance plans
  • Teams needing deep QuickBooks integration (Desktop & Online)

Skip if

  • Very small teams or startups due to higher setup and user costs
  • Commercial construction firms needing project management tools
  • Companies not using QuickBooks for accounting

Expert Take

Our analysis shows FieldEdge stands out for its exclusive 'live' two-way QuickBooks integration, a feature distinct from the batch syncing found in many competitors. Research indicates the platform excels in revenue generation through its 'Proposal Pro' tool, which enables technicians to present tiered 'Good-Better-Best' options directly in the field. Backed by Xplor Technologies and a strategic partnership with Carrier, it offers robust stability for scaling HVAC businesses.

Pros

  • Exclusive 'live' real-time QuickBooks integration
  • Proposal Pro enables 'Good-Better-Best' tiered selling
  • Carrier Preferred Vendor with exclusive pricing
  • Built-in flat rate pricing database (Coolfront)
  • Robust dispatch board with real-time tracking

Cons

  • Mobile app suffers from frequent crashes
  • Pricing is not public; requires custom quote
  • High implementation and setup fees ($500+)
  • Payment processing limited to Clearent integration
  • Steep learning curve for some features
5
Expert Score
9.4 / 10
628
77
SCALABLE SOLUTIONS

Workiz Plumbing Software

Workiz Plumbing Software
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Workiz is a comprehensive SaaS solution designed specifically for the plumbing industry. It supports essential business operations like scheduling, dispatching, estimating, invoicing, and more, effectively addressing the unique workflow and customer management needs of plumbing businesses.
Workiz is a comprehensive SaaS solution designed specifically for the plumbing industry. It supports essential business operations like scheduling, dispatching, estimating, invoicing, and more, effectively addressing the unique workflow and customer management needs of plumbing businesses.
SCALABLE SOLUTIONS

Best for teams that are

  • Small to mid-sized plumbing teams (2-30 users)
  • Businesses needing strong inventory management across multiple locations
  • Locksmith, junk removal, and appliance repair adjacent trades

Skip if

  • Large enterprises needing unlimited users or advanced automations
  • Companies seeking a low flat-rate cost for large teams
  • Businesses requiring complex construction project management

Expert Take

Our analysis shows Workiz stands out for its integrated communication capabilities, specifically the 'Genius' phone system which allows plumbing businesses to manage calls, dispatching, and recording in one place. Research indicates strong support for inventory management, including van stock tracking, which is critical for plumbing workflows. While the mobile app has reported stability issues, the desktop platform's depth and ease of use make it a powerful tool for growing service businesses.

Pros

  • Integrated 'Genius' phone system with call recording
  • Intuitive drag-and-drop scheduling interface
  • Real-time inventory and equipment tracking
  • Seamless QuickBooks Online integration
  • Free plan available for up to 2 users

Cons

  • Mobile app stability and syncing issues
  • High cost for additional users ($46/mo)
  • Reports of difficult cancellation processes
  • Steep learning curve for advanced automations
  • Support response times can be slow
6
Expert Score
9.3 / 10
648
58
REAL-TIME TRACKING
CUSTOMER COMMUNICATION

Jobber Plumbing Dispatch Software

Jobber Plumbing Dispatch Software
View Website
Jobber's Plumbing Dispatch Software is designed specifically for the plumbing industry, making it easy to schedule work, dispatch your crew, and route plumbers efficiently. With industry-specific features, it streamlines operations, saving valuable time and resources.
Jobber's Plumbing Dispatch Software is designed specifically for the plumbing industry, making it easy to schedule work, dispatch your crew, and route plumbers efficiently. With industry-specific features, it streamlines operations, saving valuable time and resources.
REAL-TIME TRACKING
CUSTOMER COMMUNICATION

Best for teams that are

  • Small to mid-sized residential plumbing businesses (1-30 employees)
  • Sole proprietors needing simple, structured quoting and scheduling
  • Companies wanting a user-friendly, mobile-first interface

Skip if

  • Large commercial operations with complex custom workflows
  • Companies with 50+ technicians hitting software limitations
  • Businesses needing deep inventory management or construction features

Expert Take

Our analysis shows Jobber excels at modernizing the customer experience for residential plumbing businesses through its intuitive Client Hub and automated text notifications. Research indicates it significantly reduces administrative time via batch invoicing and seamless QuickBooks integration. While it lacks some enterprise-grade features like native change orders, its ease of use makes it a top choice for growing service companies.

Pros

  • Client Hub enables self-service quotes and payments
  • Seamless QuickBooks Online two-way sync
  • Batch invoicing reduces administrative workload
  • Clean, modern interface requires minimal training
  • Transparent public pricing with no hidden fees

Cons

  • No native change order management system
  • Offline mode cannot create new jobs/clients
  • Job costing requires expensive 'Grow' plan
  • Lacks native plumbing supplier catalog integrations
  • Reporting features limited on lower tiers

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support Popular Integrations Supports SSO Starting Price
1 FieldForceTracker Dispatch
Yes No Contact for trial No Enterprise API only Email/Ticket only Limited integrations Enterprise plans only Contact for pricing
2 Housecall Pro HVAC Software
Yes No Yes - 14 days Yes Yes Yes QuickBooks, Stripe, Google Calendar No $65/month
3 Fieldpoint's HVAC Dispatch Software
Yes No Contact for trial No Yes Email/Ticket only Microsoft Dynamics, NetSuite, QuickBooks Enterprise plans only Contact for pricing
4 FieldEdge HVAC Software
Yes No Contact for trial No Yes Yes QuickBooks, Google Maps, ADP Enterprise plans only Contact for pricing
5 Workiz Plumbing Software
Yes Yes Yes - 14 days Yes Yes Yes QuickBooks, Google Calendar, Zoom No $65/month
6 Jobber Plumbing Dispatch Software
Yes No Yes - 14 days Yes Yes Yes QuickBooks, Stripe, Mailchimp No $29/month
1

FieldForceTracker Dispatch

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Enterprise API only
Live Chat Support
Email/Ticket only
Popular Integrations
Limited integrations
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing
2

Housecall Pro HVAC Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
Popular Integrations
QuickBooks, Stripe, Google Calendar
Supports SSO
No
Starting Price
$65/month
3

Fieldpoint's HVAC Dispatch Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
Popular Integrations
Microsoft Dynamics, NetSuite, QuickBooks
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing
4

FieldEdge HVAC Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
Popular Integrations
QuickBooks, Google Maps, ADP
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing
5

Workiz Plumbing Software

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
Popular Integrations
QuickBooks, Google Calendar, Zoom
Supports SSO
No
Starting Price
$65/month
6

Jobber Plumbing Dispatch Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
Popular Integrations
QuickBooks, Stripe, Mailchimp
Supports SSO
No
Starting Price
$29/month

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How We Rank Products

Our Evaluation Process

The 'How We Choose' section for Job Dispatch Tools for HVAC and Plumbing focuses on evaluating products through a comprehensive analysis of key factors such as specifications, features, customer reviews, ratings, and overall value. Specific considerations that influenced the selection process include the software's ease of use, integration capabilities, customer support options, and scalability to accommodate varying business sizes. The research methodology involved comparing specifications across different products, analyzing customer feedback and ratings from multiple sources, and evaluating the price-to-value ratio to determine the most effective solutions for professionals in the HVAC and plumbing industries.

Overall scores reflect relative ranking within this category, accounting for which limitations materially affect real-world use cases. Small differences in category scores can result in larger ranking separation when those differences affect the most common or highest-impact workflows.

Verification

  • Products evaluated through comprehensive research and analysis of industry benchmarks.
  • Rankings based on analysis of user reviews, expert insights, and product specifications.
  • Selection criteria focus on essential features for HVAC and plumbing job dispatch efficiency.

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Score Breakdown

0.0 / 10

What This Award Means