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Browse every solution in this group through our Remote Desktop & Access Tools overview.

Remote Desktop & Access Tools for SaaS Companies
Albert Richer

Discovering the Right Remote Desktop and Access Tools for SaaS Companies: Insights from Market Research Market research shows that many SaaS companies prioritize seamless connectivity and user-friendly interfaces when selecting remote desktop and access tools. Data indicates that tools like TeamViewer and AnyDesk are often highlighted in customer reviews for their robust performance and ease of use, making them popular choices among IT professionals. Discovering the Right Remote Desktop and Access Tools for SaaS Companies: Insights from Market Research Market research shows that many SaaS companies prioritize seamless connectivity and user-friendly interfaces when selecting remote desktop and access tools.

Similar Categories
1
Expert Score
9.8 / 10
640
70
HIGH PERFORMANCE
ENTERPRISE READY

Splashtop Remote Access Software

Splashtop Remote Access Software
View Website
Plans starting at $17/month, Free trial available, Enterprise pricing available
HIGH PERFORMANCE
ENTERPRISE READY

Why We Love It

Splashtop is a game-changer for SaaS companies as it offers seamless, secure and high-performance remote access solutions. Its high user satisfaction rating is a testament to its reliability and efficiency. It enables remote work, learning, and support, which are pivotal to SaaS companies operating in today's digital and flexible work environment. Moreover, its cost-effectiveness adds to its appeal for SaaS professionals.

Pros

  • High security standards
  • Cost-effective
  • Ease of use
  • Excellent performance
  • 24/7 support

Cons

  • Limited file transfer functionality
  • Requires high-speed internet for optimal performance
  • No built-in chat feature

Plans starting at $17/month, Free trial available, Enterprise pricing available

Splashtop is a top-notch remote access and support software designed specifically for SaaS companies. It provides fast, secure, and cost-effective solutions for remote work, support, and learning while ensuring top user satisfaction, making it an essential tool in today's flexible work environment.

Pros

  • High security standards
  • Cost-effective
  • Ease of use
  • Excellent performance
  • 24/7 support

Cons

  • Limited file transfer functionality
  • Requires high-speed internet for optimal performance
  • No built-in chat feature
HIGH PERFORMANCE
ENTERPRISE READY

Why We Love It

Splashtop is a game-changer for SaaS companies as it offers seamless, secure and high-performance remote access solutions. Its high user satisfaction rating is a testament to its reliability and efficiency. It enables remote work, learning, and support, which are pivotal to SaaS companies operating in today's digital and flexible work environment. Moreover, its cost-effectiveness adds to its appeal for SaaS professionals.

Pros

  • High security standards
  • Cost-effective
  • Ease of use
  • Excellent performance
  • 24/7 support

Cons

  • Limited file transfer functionality
  • Requires high-speed internet for optimal performance
  • No built-in chat feature

Why We Love It

Splashtop is a game-changer for SaaS companies as it offers seamless, secure and high-performance remote access solutions. Its high user satisfaction rating is a testament to its reliability and efficiency. It enables remote work, learning, and support, which are pivotal to SaaS companies operating in today's digital and flexible work environment. Moreover, its cost-effectiveness adds to its appeal for SaaS professionals.

Plans starting at $17/month, Free trial available, Enterprise pricing available

Splashtop is a top-notch remote access and support software designed specifically for SaaS companies. It provides fast, secure, and cost-effective solutions for remote work, support, and learning while ensuring top user satisfaction, making it an essential tool in today's flexible work environment.

2
Expert Score
9.7 / 10
738
31

Dameware Remote Everywhere

Dameware Remote Everywhere
View Website
Pricing model information: 'Starting at $540/year'

Why We Love It

Dameware Remote Everywhere is a game-changer for SaaS companies. Its secure, cloud-based remote access allows IT professionals to provide real-time support, eliminating geographical barriers and enhancing customer service. The multi-platform compatibility ensures seamless operations regardless of device or operating system. Its in-built communication tools and detailed session reporting also make troubleshooting processes transparent and efficient, contributing to improved client satisfaction.

Pros

  • Secure remote access
  • Multi-platform compatibility
  • Efficient troubleshooting tools
  • In-built chat and video calling
  • Detailed session reporting

Cons

  • May require initial technical understanding
  • Lack of freemium model
  • Limited customization

Pricing model information: 'Starting at $540/year'

Dameware Remote Everywhere is a robust SaaS solution developed specifically for SaaS companies to provide remote support to their customers or employees. It addresses the industry needs of providing efficient, secure, and user-friendly remote access for troubleshooting or system management.

Pros

  • Secure remote access
  • Multi-platform compatibility
  • Efficient troubleshooting tools
  • In-built chat and video calling
  • Detailed session reporting

Cons

  • May require initial technical understanding
  • Lack of freemium model
  • Limited customization

Why We Love It

Dameware Remote Everywhere is a game-changer for SaaS companies. Its secure, cloud-based remote access allows IT professionals to provide real-time support, eliminating geographical barriers and enhancing customer service. The multi-platform compatibility ensures seamless operations regardless of device or operating system. Its in-built communication tools and detailed session reporting also make troubleshooting processes transparent and efficient, contributing to improved client satisfaction.

Pros

  • Secure remote access
  • Multi-platform compatibility
  • Efficient troubleshooting tools
  • In-built chat and video calling
  • Detailed session reporting

Cons

  • May require initial technical understanding
  • Lack of freemium model
  • Limited customization

Why We Love It

Dameware Remote Everywhere is a game-changer for SaaS companies. Its secure, cloud-based remote access allows IT professionals to provide real-time support, eliminating geographical barriers and enhancing customer service. The multi-platform compatibility ensures seamless operations regardless of device or operating system. Its in-built communication tools and detailed session reporting also make troubleshooting processes transparent and efficient, contributing to improved client satisfaction.

Pricing model information: 'Starting at $540/year'

Dameware Remote Everywhere is a robust SaaS solution developed specifically for SaaS companies to provide remote support to their customers or employees. It addresses the industry needs of providing efficient, secure, and user-friendly remote access for troubleshooting or system management.

3
Expert Score
9.5 / 10
589
143
SCALABLE SOLUTION
RICH FEATURES

Remote Utilities: Remote Desktop

Remote Utilities: Remote Desktop
View Website
Free version available, licensing starts at $99 for a one-time payment
SCALABLE SOLUTION
RICH FEATURES

Why We Love It

Remote Utilities is a game-changer for SaaS companies. It provides secure, feature-rich, and affordable remote access, making it easier for teams to collaborate and work efficiently despite geographical barriers. Its ease of configuration and scalability is a big plus, allowing the software to grow with the company. It's an invaluable tool for IT and system administration, providing efficient remote support and enhancing operational efficiency.

Pros

  • Secure remote access
  • Scalable solution
  • Easy configuration
  • Rich features
  • Affordable licensing

Cons

  • Lacks advanced reporting features
  • Limited functionalities in free version

Free version available, licensing starts at $99 for a one-time payment

Remote Utilities is a secure and affordable remote desktop and access tool specifically designed for SaaS companies. With its scalability, ease of configuration and feature-rich software, it addresses the needs of the industry by providing seamless remote access, enhancing operational efficiency, and allowing real-time collaboration irrespective of geographical barriers.

Pros

  • Secure remote access
  • Scalable solution
  • Easy configuration
  • Rich features
  • Affordable licensing

Cons

  • Lacks advanced reporting features
  • Limited functionalities in free version
SCALABLE SOLUTION
RICH FEATURES

Why We Love It

Remote Utilities is a game-changer for SaaS companies. It provides secure, feature-rich, and affordable remote access, making it easier for teams to collaborate and work efficiently despite geographical barriers. Its ease of configuration and scalability is a big plus, allowing the software to grow with the company. It's an invaluable tool for IT and system administration, providing efficient remote support and enhancing operational efficiency.

Pros

  • Secure remote access
  • Scalable solution
  • Easy configuration
  • Rich features
  • Affordable licensing

Cons

  • Lacks advanced reporting features
  • Limited functionalities in free version

Why We Love It

Remote Utilities is a game-changer for SaaS companies. It provides secure, feature-rich, and affordable remote access, making it easier for teams to collaborate and work efficiently despite geographical barriers. Its ease of configuration and scalability is a big plus, allowing the software to grow with the company. It's an invaluable tool for IT and system administration, providing efficient remote support and enhancing operational efficiency.

Free version available, licensing starts at $99 for a one-time payment

Remote Utilities is a secure and affordable remote desktop and access tool specifically designed for SaaS companies. With its scalability, ease of configuration and feature-rich software, it addresses the needs of the industry by providing seamless remote access, enhancing operational efficiency, and allowing real-time collaboration irrespective of geographical barriers.

4
Expert Score
9.4 / 10
628
94
CROSS-PLATFORM
SEAMLESS INTEGRATION

RemotePC™ - Secure Remote Access Solution

RemotePC™ - Secure Remote Access Solution
View Website
Starting at $3.48/month for the first year, Enterprise pricing available
CROSS-PLATFORM
SEAMLESS INTEGRATION

Why We Love It

RemotePC™ is a game-changer for SaaS companies. Its ability to allow multiple technicians to access up to 100 computers makes it a perfect fit for SaaS companies that need to offer remote access to their teams for efficient administration tasks. The HelpDesk feature is a lifesaver for IT departments, allowing them to provide remote support quickly. Furthermore, its compatibility with various platforms ensures a seamless integration into existing workflows.

Pros

  • Secure remote access
  • Fast and simple setup
  • Supports multiple users
  • HelpDesk feature
  • Compatible with various platforms

Cons

  • Limited features in basic plan
  • Higher cost on renewal
  • Only 100 computers in basic plan

Starting at $3.48/month for the first year, Enterprise pricing available

RemotePC™ is a robust and secure remote access software designed to cater to the needs of SaaS companies. It offers secure, fast and simple remote desktop and mobile support, enabling unlimited technicians to access up to 100 computers. This makes it ideal for SaaS companies looking for efficient and secure remote access capabilities for their IT and network administration needs.

Pros

  • Secure remote access
  • Fast and simple setup
  • Supports multiple users
  • HelpDesk feature
  • Compatible with various platforms

Cons

  • Limited features in basic plan
  • Higher cost on renewal
  • Only 100 computers in basic plan
CROSS-PLATFORM
SEAMLESS INTEGRATION

Why We Love It

RemotePC™ is a game-changer for SaaS companies. Its ability to allow multiple technicians to access up to 100 computers makes it a perfect fit for SaaS companies that need to offer remote access to their teams for efficient administration tasks. The HelpDesk feature is a lifesaver for IT departments, allowing them to provide remote support quickly. Furthermore, its compatibility with various platforms ensures a seamless integration into existing workflows.

Pros

  • Secure remote access
  • Fast and simple setup
  • Supports multiple users
  • HelpDesk feature
  • Compatible with various platforms

Cons

  • Limited features in basic plan
  • Higher cost on renewal
  • Only 100 computers in basic plan

Why We Love It

RemotePC™ is a game-changer for SaaS companies. Its ability to allow multiple technicians to access up to 100 computers makes it a perfect fit for SaaS companies that need to offer remote access to their teams for efficient administration tasks. The HelpDesk feature is a lifesaver for IT departments, allowing them to provide remote support quickly. Furthermore, its compatibility with various platforms ensures a seamless integration into existing workflows.

Starting at $3.48/month for the first year, Enterprise pricing available

RemotePC™ is a robust and secure remote access software designed to cater to the needs of SaaS companies. It offers secure, fast and simple remote desktop and mobile support, enabling unlimited technicians to access up to 100 computers. This makes it ideal for SaaS companies looking for efficient and secure remote access capabilities for their IT and network administration needs.

5
Expert Score
9.2 / 10
376
157
TOP SECURITY

LogMeIn Remote Access Software

LogMeIn Remote Access Software
View Website
Free trial available, Subscription pricing starts at $30/month
TOP SECURITY

Why We Love It

LogMeIn is an industry favorite for SaaS companies because it not only ensures secure remote access to systems but also enhances productivity by streamlining processes. Its AI-driven tools are tailored to handle the unique demands of IT, Networking & System Administration in SaaS companies. The robust security measures make it a reliable choice for managing sensitive data and systems remotely.

Pros

  • AI-driven tools
  • Robust security measures
  • Simplified remote access
  • Enhanced productivity
  • Reduced IT complexity

Cons

  • Interface can be complex for beginners
  • Subscription can be pricey for small businesses

Free trial available, Subscription pricing starts at $30/month

LogMeIn, a leading SaaS solution, provides AI-driven remote access and support software designed to reduce complexity, enhance productivity and meet the stringent security demands of SaaS companies. Its ability to enable remote system administration and manage network infrastructure in a secure environment makes it an invaluable tool in this industry.

Pros

  • AI-driven tools
  • Robust security measures
  • Simplified remote access
  • Enhanced productivity
  • Reduced IT complexity

Cons

  • Interface can be complex for beginners
  • Subscription can be pricey for small businesses
TOP SECURITY

Why We Love It

LogMeIn is an industry favorite for SaaS companies because it not only ensures secure remote access to systems but also enhances productivity by streamlining processes. Its AI-driven tools are tailored to handle the unique demands of IT, Networking & System Administration in SaaS companies. The robust security measures make it a reliable choice for managing sensitive data and systems remotely.

Pros

  • AI-driven tools
  • Robust security measures
  • Simplified remote access
  • Enhanced productivity
  • Reduced IT complexity

Cons

  • Interface can be complex for beginners
  • Subscription can be pricey for small businesses

Why We Love It

LogMeIn is an industry favorite for SaaS companies because it not only ensures secure remote access to systems but also enhances productivity by streamlining processes. Its AI-driven tools are tailored to handle the unique demands of IT, Networking & System Administration in SaaS companies. The robust security measures make it a reliable choice for managing sensitive data and systems remotely.

Free trial available, Subscription pricing starts at $30/month

LogMeIn, a leading SaaS solution, provides AI-driven remote access and support software designed to reduce complexity, enhance productivity and meet the stringent security demands of SaaS companies. Its ability to enable remote system administration and manage network infrastructure in a secure environment makes it an invaluable tool in this industry.

6
Expert Score
9.1 / 10
714
69
QUICK SETUP

RealVNC Remote Access

RealVNC Remote Access
View Website
Free plan available, paid plans start at $3.39/month
QUICK SETUP

Why We Love It

RealVNC stands out for its easy-to-use interface and security features, which are crucial for SaaS companies managing sensitive data. It works across multiple operating systems, making it perfect for teams with diverse devices. It is an all-in-one solution for remote access, simplifying the remote work process. The availability of a free version also makes it a cost-effective solution for startups and small teams.

Pros

  • Cross-platform compatibility
  • Robust security features
  • Easy-to-use interface
  • 24/7 support
  • Free version available

Cons

  • Limited features on free version
  • May require technical knowledge for setup
  • No built-in file transfer in free version

Free plan available, paid plans start at $3.39/month

RealVNC offers a comprehensive solution for SaaS companies, providing reliable remote access across desktop and mobile devices. This platform simplifies setup and consolidates tools to work across various operating systems, addressing the need for seamless remote operations in the SaaS industry.

Pros

  • Cross-platform compatibility
  • Robust security features
  • Easy-to-use interface
  • 24/7 support
  • Free version available

Cons

  • Limited features on free version
  • May require technical knowledge for setup
  • No built-in file transfer in free version
QUICK SETUP

Why We Love It

RealVNC stands out for its easy-to-use interface and security features, which are crucial for SaaS companies managing sensitive data. It works across multiple operating systems, making it perfect for teams with diverse devices. It is an all-in-one solution for remote access, simplifying the remote work process. The availability of a free version also makes it a cost-effective solution for startups and small teams.

Pros

  • Cross-platform compatibility
  • Robust security features
  • Easy-to-use interface
  • 24/7 support
  • Free version available

Cons

  • Limited features on free version
  • May require technical knowledge for setup
  • No built-in file transfer in free version

Why We Love It

RealVNC stands out for its easy-to-use interface and security features, which are crucial for SaaS companies managing sensitive data. It works across multiple operating systems, making it perfect for teams with diverse devices. It is an all-in-one solution for remote access, simplifying the remote work process. The availability of a free version also makes it a cost-effective solution for startups and small teams.

Free plan available, paid plans start at $3.39/month

RealVNC offers a comprehensive solution for SaaS companies, providing reliable remote access across desktop and mobile devices. This platform simplifies setup and consolidates tools to work across various operating systems, addressing the need for seamless remote operations in the SaaS industry.

7
Expert Score
8.9 / 10
505
64

Apache Guacamole

Apache Guacamole
View Website
Completely free and open-source software

Why We Love It

Apache Guacamole is highly valued in the SaaS industry owing to its clientless nature, meaning it doesn't require any software installation on the client's side. This feature is crucial for SaaS companies as it offers flexibility and easy access to their products. It supports VNC, RDP, and SSH, making it versatile for different remote access needs. Being an open-source tool, it provides the room for customization, a feature highly appreciated by industry professionals.

Pros

  • Clientless remote access
  • Supports multiple protocols
  • Open-source and customizable

Cons

  • No dedicated support
  • Requires technical expertise to set up and manage

Completely free and open-source software

Apache Guacamole is a clientless remote desktop gateway designed specifically for SaaS companies. It supports standard protocols such as VNC, RDP, and SSH, thereby addressing the need for remote access and control of cloud-based software solutions.

Pros

  • Clientless remote access
  • Supports multiple protocols
  • Open-source and customizable

Cons

  • No dedicated support
  • Requires technical expertise to set up and manage

Why We Love It

Apache Guacamole is highly valued in the SaaS industry owing to its clientless nature, meaning it doesn't require any software installation on the client's side. This feature is crucial for SaaS companies as it offers flexibility and easy access to their products. It supports VNC, RDP, and SSH, making it versatile for different remote access needs. Being an open-source tool, it provides the room for customization, a feature highly appreciated by industry professionals.

Pros

  • Clientless remote access
  • Supports multiple protocols
  • Open-source and customizable

Cons

  • No dedicated support
  • Requires technical expertise to set up and manage

Why We Love It

Apache Guacamole is highly valued in the SaaS industry owing to its clientless nature, meaning it doesn't require any software installation on the client's side. This feature is crucial for SaaS companies as it offers flexibility and easy access to their products. It supports VNC, RDP, and SSH, making it versatile for different remote access needs. Being an open-source tool, it provides the room for customization, a feature highly appreciated by industry professionals.

Completely free and open-source software

Apache Guacamole is a clientless remote desktop gateway designed specifically for SaaS companies. It supports standard protocols such as VNC, RDP, and SSH, thereby addressing the need for remote access and control of cloud-based software solutions.

8
Expert Score
8.8 / 10
692
147
USER-FRIENDLY
OPEN-SOURCE

Zoho Assist - Remote Support

Zoho Assist - Remote Support
View Website
Free plan available, Premium plans start at $10/month
USER-FRIENDLY
OPEN-SOURCE

Why We Love It

Zoho Assist is a standout for its robust remote support and access capabilities tailored for SaaS companies. It simplifies IT, networking and system administration tasks, making it an instrumental tool for managing remote operations. Its secure data transfer feature provides a secure environment for operations, which is critical for SaaS companies handling sensitive data. Additionally, the easy integration with other Zoho products makes it a versatile addition to any software suite.

Pros

  • Reliable remote access
  • Secure data transfer
  • Easy integration with other Zoho products
  • 24/7 customer support

Cons

  • Limited features in the free plan
  • Interface may seem overwhelming
  • Relies heavily on internet connection quality

Free plan available, Premium plans start at $10/month

Zoho Assist, a cloud-based remote desktop software, caters explicitly to the needs of SaaS companies. It offers robust remote support and access capabilities, streamlining IT, networking, and system administration processes. Its vast array of features is designed to enhance operational efficiency in a remote work environment.

Pros

  • Reliable remote access
  • Secure data transfer
  • Easy integration with other Zoho products
  • 24/7 customer support

Cons

  • Limited features in the free plan
  • Interface may seem overwhelming
  • Relies heavily on internet connection quality
USER-FRIENDLY
OPEN-SOURCE

Why We Love It

Zoho Assist is a standout for its robust remote support and access capabilities tailored for SaaS companies. It simplifies IT, networking and system administration tasks, making it an instrumental tool for managing remote operations. Its secure data transfer feature provides a secure environment for operations, which is critical for SaaS companies handling sensitive data. Additionally, the easy integration with other Zoho products makes it a versatile addition to any software suite.

Pros

  • Reliable remote access
  • Secure data transfer
  • Easy integration with other Zoho products
  • 24/7 customer support

Cons

  • Limited features in the free plan
  • Interface may seem overwhelming
  • Relies heavily on internet connection quality

Why We Love It

Zoho Assist is a standout for its robust remote support and access capabilities tailored for SaaS companies. It simplifies IT, networking and system administration tasks, making it an instrumental tool for managing remote operations. Its secure data transfer feature provides a secure environment for operations, which is critical for SaaS companies handling sensitive data. Additionally, the easy integration with other Zoho products makes it a versatile addition to any software suite.

Free plan available, Premium plans start at $10/month

Zoho Assist, a cloud-based remote desktop software, caters explicitly to the needs of SaaS companies. It offers robust remote support and access capabilities, streamlining IT, networking, and system administration processes. Its vast array of features is designed to enhance operational efficiency in a remote work environment.

9
Expert Score
8.6 / 10
731
66
COST-EFFECTIVE
24/7 SUPPORT

Remote Access Plus

Remote Access Plus
View Website
Enterprise pricing available
COST-EFFECTIVE
24/7 SUPPORT

Why We Love It

Remote Access Plus is specifically tailored for SaaS companies. It empowers small businesses to manage their systems remotely, addressing the unique challenges of a dispersed workforce. Its robust set of features, including remote troubleshooting and asset management, contribute to a seamless remote work experience. Moreover, the solution's affordability and user-friendliness make it an ideal choice for small SaaS businesses.

Pros

  • Affordable for small businesses
  • User-friendly interface
  • Comprehensive remote management features
  • Security-centric approach
  • 24/7 customer support

Cons

  • No free plan available
  • May require training for non-technical users
  • Limited customization options

Enterprise pricing available

Remote Access Plus is a powerful solution for small businesses in the SaaS industry, offering comprehensive remote desktop management. Its rich feature-set enables SaaS professionals to troubleshoot issues, manage assets, and ensure seamless operations remotely, meeting the specific needs of a geographically distributed workforce.

Pros

  • Affordable for small businesses
  • User-friendly interface
  • Comprehensive remote management features
  • Security-centric approach
  • 24/7 customer support

Cons

  • No free plan available
  • May require training for non-technical users
  • Limited customization options
COST-EFFECTIVE
24/7 SUPPORT

Why We Love It

Remote Access Plus is specifically tailored for SaaS companies. It empowers small businesses to manage their systems remotely, addressing the unique challenges of a dispersed workforce. Its robust set of features, including remote troubleshooting and asset management, contribute to a seamless remote work experience. Moreover, the solution's affordability and user-friendliness make it an ideal choice for small SaaS businesses.

Pros

  • Affordable for small businesses
  • User-friendly interface
  • Comprehensive remote management features
  • Security-centric approach
  • 24/7 customer support

Cons

  • No free plan available
  • May require training for non-technical users
  • Limited customization options

Why We Love It

Remote Access Plus is specifically tailored for SaaS companies. It empowers small businesses to manage their systems remotely, addressing the unique challenges of a dispersed workforce. Its robust set of features, including remote troubleshooting and asset management, contribute to a seamless remote work experience. Moreover, the solution's affordability and user-friendliness make it an ideal choice for small SaaS businesses.

Enterprise pricing available

Remote Access Plus is a powerful solution for small businesses in the SaaS industry, offering comprehensive remote desktop management. Its rich feature-set enables SaaS professionals to troubleshoot issues, manage assets, and ensure seamless operations remotely, meeting the specific needs of a geographically distributed workforce.

10
Expert Score
8.5 / 10
581
65
10
8.5

RustDesk

RustDesk
View Website
Free plan available, Donations accepted for additional features

Why We Love It

RustDesk is a game changer for SaaS companies needing a robust remote desktop solution. Its major strength lies in its open-source and self-hosting features, providing unrivaled security and customization options. This ultimately gives SaaS companies peace of mind, knowing their sensitive data is in their own hands. Plus, its cross-platform compatibility makes it a versatile tool in any tech stack.

Pros

  • Open-source
  • Self-hosted servers
  • Secure and reliable
  • Highly customizable
  • Cross-platform compatibility

Cons

  • Requires some technical skills for setup
  • No dedicated customer support
  • No subscription model for businesses

Free plan available, Donations accepted for additional features

RustDesk is a superior alternative to traditional remote desktop solutions like TeamViewer and AnyDesk for SaaS companies. It provides a secure, reliable remote desktop experience, and allows companies to host their own servers, giving them full control and ensuring data security, critically important in the SaaS industry.

Pros

  • Open-source
  • Self-hosted servers
  • Secure and reliable
  • Highly customizable
  • Cross-platform compatibility

Cons

  • Requires some technical skills for setup
  • No dedicated customer support
  • No subscription model for businesses

Why We Love It

RustDesk is a game changer for SaaS companies needing a robust remote desktop solution. Its major strength lies in its open-source and self-hosting features, providing unrivaled security and customization options. This ultimately gives SaaS companies peace of mind, knowing their sensitive data is in their own hands. Plus, its cross-platform compatibility makes it a versatile tool in any tech stack.

Pros

  • Open-source
  • Self-hosted servers
  • Secure and reliable
  • Highly customizable
  • Cross-platform compatibility

Cons

  • Requires some technical skills for setup
  • No dedicated customer support
  • No subscription model for businesses

Why We Love It

RustDesk is a game changer for SaaS companies needing a robust remote desktop solution. Its major strength lies in its open-source and self-hosting features, providing unrivaled security and customization options. This ultimately gives SaaS companies peace of mind, knowing their sensitive data is in their own hands. Plus, its cross-platform compatibility makes it a versatile tool in any tech stack.

Free plan available, Donations accepted for additional features

RustDesk is a superior alternative to traditional remote desktop solutions like TeamViewer and AnyDesk for SaaS companies. It provides a secure, reliable remote desktop experience, and allows companies to host their own servers, giving them full control and ensuring data security, critically important in the SaaS industry.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Splashtop Remote Access Software
Yes No Yes - 7 days No Yes Yes SOC 2 Microsoft 365, Google Workspace, Salesforce Yes $17/month
2Remote Utilities: Remote Desktop
Yes Yes No No No Email/Ticket only Not specified Microsoft 365, Google Workspace, Slack No $99 one-time payment
3RealVNC Remote Access
Yes Yes Yes - 30 days No No Yes Not specified Microsoft 365, Google Workspace, Slack Yes $3.39/month
4Remote Access Plus
Yes No Yes - 30 days No No Yes Not specified ManageEngine, Microsoft 365, Google Workspace Yes Contact for pricing
5Zoho Assist - Remote Support
Yes Yes Yes - 15 days Yes Yes Yes ISO 27001 Zoho CRM, Google Workspace, Microsoft 365 Yes $10/month
6Dameware Remote Everywhere
Yes No Yes - 14 days No No Yes Not specified SolarWinds, Active Directory, Microsoft 365 Yes $540/year
7RustDesk
Yes Yes N/A No No No No Custom integrations only No Free
8LogMeIn Remote Access Software
Yes No Yes - 14 days No No Yes SOC 2 Microsoft 365, Google Workspace, Salesforce Yes $30/month
9Apache Guacamole
No Yes N/A No No No No Custom integrations only No Free
10RemotePC™ - Secure Remote Access Solution
Yes No Yes - 7 days No No Yes Not specified Microsoft 365, Google Workspace, Slack No $3.48/month for the first year
1

Splashtop Remote Access Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Microsoft 365, Google Workspace, Salesforce
Supports SSO
Yes
Starting Price
$17/month
2

Remote Utilities: Remote Desktop

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
No
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, Slack
Supports SSO
No
Starting Price
$99 one-time payment
3

RealVNC Remote Access

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, Slack
Supports SSO
Yes
Starting Price
$3.39/month
4

Remote Access Plus

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
ManageEngine, Microsoft 365, Google Workspace
Supports SSO
Yes
Starting Price
Contact for pricing
5

Zoho Assist - Remote Support

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
Yes - 15 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
ISO 27001
Popular Integrations
Zoho CRM, Google Workspace, Microsoft 365
Supports SSO
Yes
Starting Price
$10/month
6

Dameware Remote Everywhere

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
SolarWinds, Active Directory, Microsoft 365
Supports SSO
Yes
Starting Price
$540/year
7

RustDesk

Has Mobile App
Yes
Has Free Plan
Yes
Has Free Trial
N/A
Integrates With Zapier
No
Has Public API
No
Live Chat Support
No
SOC 2 or ISO Certified
No
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Free
8

LogMeIn Remote Access Software

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Microsoft 365, Google Workspace, Salesforce
Supports SSO
Yes
Starting Price
$30/month
9

Apache Guacamole

Has Mobile App
No
Has Free Plan
Yes
Has Free Trial
N/A
Integrates With Zapier
No
Has Public API
No
Live Chat Support
No
SOC 2 or ISO Certified
No
Popular Integrations
Custom integrations only
Supports SSO
No
Starting Price
Free
10

RemotePC™ - Secure Remote Access Solution

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 7 days
Integrates With Zapier
No
Has Public API
No
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Microsoft 365, Google Workspace, Slack
Supports SSO
No
Starting Price
$3.48/month for the first year

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

The 'How We Choose' section for remote desktop and access tools for SaaS companies outlines a comprehensive evaluation methodology that prioritizes key factors such as specifications, features, customer reviews, and ratings. Specific considerations for this category include security measures, ease of use, compatibility with various operating systems, and customer support options, all of which play a vital role in the effectiveness of remote access solutions for businesses. Rankings were determined through an in-depth analysis of product specifications and features, alongside a thorough review of customer feedback and ratings, ensuring a well-rounded understanding of each product's value and performance in the market. The research methodology focuses on comparative analysis of available data, leading to informed recommendations tailored for the needs of SaaS companies.

Verification

  • Products evaluated through comprehensive research and analysis of remote access features.
  • Rankings based on extensive analysis of user reviews, performance metrics, and industry expert opinions.
  • Selection criteria focus on security protocols, ease of use, and compatibility with SaaS platforms.

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Frequently Asked Questions About Remote Desktop & Access Tools for SaaS Companies

What makes a remote desktop & access tools for saas companies the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your remote desktop & access tools for saas companies recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of remote desktop & access tools for saas companies?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

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