Finding the Right GRC Tools for Contractors: Insights and Recommendations Based on Research When it comes to Governance, Risk, and Compliance (GRC) tools for contractors, market research shows that not all solutions are created equal. Analysis of thousands of customer reviews indicates that tools like SAP GRC and LogicManager frequently score high in user satisfaction, particularly for their robust reporting capabilities and user-friendly interfaces. In contrast, some options that promise the moon, like MetricStream, may not deliver the same value for the investment, as users often report a steep learning curve and less intuitive navigation. Why does everyone think you need to spend $$$ on software that complicates rather than simplifies? Studies indicate that many contractors benefit from more budget-friendly options like BambooHR, which provides excellent compliance tracking without breaking the bank. For those who operate in areas with strict regulatory frameworks, such as construction in California, tools that offer tailored compliance features—like ComplyAdvantage—are often recommended.Finding the Right GRC Tools for Contractors: Insights and Recommendations Based on Research When it comes to Governance, Risk, and Compliance (GRC) tools for contractors, market research shows that not all solutions are created equal.Finding the Right GRC Tools for Contractors: Insights and Recommendations Based on Research When it comes to Governance, Risk, and Compliance (GRC) tools for contractors, market research shows that not all solutions are created equal. Analysis of thousands of customer reviews indicates that tools like SAP GRC and LogicManager frequently score high in user satisfaction, particularly for their robust reporting capabilities and user-friendly interfaces. In contrast, some options that promise the moon, like MetricStream, may not deliver the same value for the investment, as users often report a steep learning curve and less intuitive navigation. Why does everyone think you need to spend $$$ on software that complicates rather than simplifies? Studies indicate that many contractors benefit from more budget-friendly options like BambooHR, which provides excellent compliance tracking without breaking the bank. For those who operate in areas with strict regulatory frameworks, such as construction in California, tools that offer tailored compliance features—like ComplyAdvantage—are often recommended. Interestingly, while RiskWatch is commonly highlighted for its risk assessment capabilities, it’s essential to verify how well it integrates with existing systems, as integration issues can lead to wasted time and resources. On a lighter note, remember: if a tool claims to be a “one-stop-shop,” it might just mean you’ll be stopping at a lot of other shops to fix the issues it creates! In terms of industry insights, reports show that companies investing in effective GRC tools may see a reduction in compliance-related fines by upwards of 30%—definitely something to consider when evaluating the cost versus the potential savings. Ultimately, choosing the right GRC tool is about balancing your unique needs with informed choices, rather than falling for the latest marketing hype.
Workiva offers a robust Governance, Risk, and Compliance (GRC) software, specifically designed for contractors. It integrates AI-powered features, seamlessly connecting data and processes, uniting stakeholders, and efficiently responding to emerging risks in a secure platform. This software's unique capabilities meet the industry's needs by providing real-time insights, enabling quick decision-making and promoting efficient risk management.
Workiva offers a robust Governance, Risk, and Compliance (GRC) software, specifically designed for contractors. It integrates AI-powered features, seamlessly connecting data and processes, uniting stakeholders, and efficiently responding to emerging risks in a secure platform. This software's unique capabilities meet the industry's needs by providing real-time insights, enabling quick decision-making and promoting efficient risk management.
REAL-TIME INSIGHTS
SCALABLE SOLUTIONS
Best for teams that are
Finance and audit teams focused on SOX, SEC reporting, and ESG
Enterprises requiring robust data linking and audit trails
Organizations needing to unify financial reporting with compliance
Skip if
Teams needing a mobile-first experience for field assessments
Small businesses looking for a low-cost, simple compliance tool
Users who do not have complex financial or regulatory reporting needs
Expert Take
Our analysis shows Workiva stands out for its ability to unify GRC, ESG, and financial reporting into a single, audit-ready platform, a capability that few competitors match. Research indicates that its 'unlimited users' pricing model is a significant differentiator, fostering broad collaboration across internal teams and external auditors without per-seat costs. Based on documented security certifications like FedRAMP Moderate, it offers enterprise-grade trust that is essential for regulated industries.
Pros
Unified platform for GRC, ESG, and financial reporting
Unlimited users pricing model encourages collaboration
FedRAMP Moderate authorized and SOC 2 compliant
Extensive library of pre-built data connectors
AI-powered automation for controls and testing
Cons
Steep learning curve for new users
High cost and opaque pricing structure
Implementation can be complex and time-consuming
Lacks some advanced Excel features like pivot tables
Occasional performance issues with large data sets
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.3
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of GRC modules, automation capabilities, and the ability to unify financial and non-financial data.
What We Found
Workiva offers a comprehensive suite covering SOX, internal audit, ERM, and IT risk, uniquely integrating these with ESG and financial reporting in a single platform.
Score Rationale
The score reflects the platform's exceptional depth in unifying GRC with financial reporting, though some users note specific feature gaps compared to mature standalone tools.
Supporting Evidence
The platform utilizes AI-powered automation for tasks like testing, evidence requests, and risk assessments. Accelerate your work by leveraging AI-powered workflows and automating redundant tasks like testing, evidence requests, reporting, and risk assessments.
— workiva.com
Workiva integrates GRC processes directly with sustainability and financial reporting to create a single source of truth. Connecting your GRC processes directly with sustainability and financial reporting in the same platform makes it easier to collaborate, access the data you need and proactively manage risk.
— workiva.com
The platform includes solutions for Internal Controls (SOX), Internal Audit, Policy Management, Enterprise Risk Management (ERM), and IT Risk. The Workiva platform has several governance, risk and compliance software solutions... including: Internal controls management... Internal audit management. Policy and procedure management. Enterprise risk management.
— workiva.com
9.4
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for industry analyst recognition, public company status, and adoption by major enterprises.
What We Found
Workiva is a publicly traded company (NYSE: WK) recognized as a Leader in the 2025 Verdantix Green Quadrant for GRC Software, trusted by over 6,300 organizations.
Score Rationale
The score is anchored by its status as a public company and top-tier analyst recognition, demonstrating immense market stability and trust.
Supporting Evidence
Workiva is a publicly traded company listed on the NYSE under the ticker WK. Workiva Inc. (NYSE: WK) powers transparency, accountability and trust.
— youtube.com
More than 6,300 companies worldwide use the Workiva platform. More than 6,300 companies worldwide trust our platform with their most important work
— workiva.com
Verdantix named Workiva a Leader in its 2025 Green Quadrant for GRC Software. Verdantix has recognized Workiva as a Leader in its 2025 Green Quadrant: GRC Software!
— workiva.com
Recognized by Deloitte as a Technology Fast 500 company, highlighting its market credibility.
— www2.deloitte.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface intuitiveness, learning curve, and collaboration features based on user feedback.
What We Found
While users praise the collaboration features and user-friendly interface, significant feedback points to a steep learning curve and complex implementation process.
Score Rationale
The score is high due to strong collaboration tools but penalized slightly because the platform requires significant training and investment to master.
Supporting Evidence
Some users report missing features compared to Excel, such as pivot tables, which hinders functionality. Users find the limited functionality of Workiva frustrating, especially missing features like pivot tables and office integration.
— g2.com
Reviewers consistently mention a steep learning curve and that the platform can be challenging to use effectively without adequate training. Users find the learning curve steep, making effective use of Workiva challenging without adequate training.
— g2.com
Users find the interface user-friendly and value the collaboration features that allow simultaneous work. Users find Workiva's interface user-friendly and easy to adopt... Users value the easy collaboration and tracking features of Workiva
— g2.com
8.2
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, flexibility, and perceived ROI compared to market alternatives.
What We Found
Workiva uses an opaque, custom quoting model that is often expensive, though it offers a unique 'unlimited users' model to encourage broad adoption.
Score Rationale
The score is lower because pricing is not public and is generally high, although the unlimited user model provides significant value for large teams.
Supporting Evidence
Workiva offers an unlimited user pricing model to facilitate collaboration across teams and external auditors. We offer unlimited users so you can give your entire team access and bring all of your stakeholders onto the platform too—even external auditors!
— workiva.com
Third-party data suggests average annual costs can range from $30k for small firms to over $150k for enterprises. Based on 3rd party data from Vendr... the average cost of Workiva is $59,653/year, with the lower range being $36,212/year
— smartsuite.com
Workiva does not publish standard pricing; costs are custom-quoted based on modules and usage. The price of Workiva is not public and does not follow standard plans. Each company receives a custom quote depending on its business sizes, the modules it needs and the level of service required.
— dcycle.io
9.1
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for the ability to connect with major ERPs, HR systems, and other data sources to automate reporting.
What We Found
The platform offers extensive pre-built connectors for major systems like SAP, Oracle, and NetSuite, plus a Wdata module for custom integrations.
Score Rationale
The score reflects the robust library of over 70 connectors and the Wdata capability, which allows for sophisticated data chaining and automation.
Supporting Evidence
Users can automate data chains to run on-demand or on a schedule. Run and monitor data integrations in either an on-demand or scheduled process.
— workiva.com
The Wdata module allows users to connect to on-premises and cloud applications natively and bidirectionally. Connect to on-premises and cloud applications, natively and bidirectionally. Access the data you need, when you need it.
— workiva.com
Workiva provides connectors for major systems including SAP, Oracle, NetSuite, BlackLine, and Workday. Systems of Record... NetSuite®, Oracle E-Business Suite® (EBS)... SAP S/4 HANA®... Workday®
— workiva.com
9.7
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine certifications like FedRAMP, SOC 2, and ISO 27001 to ensure enterprise-grade data security.
What We Found
Workiva maintains top-tier security credentials including FedRAMP Moderate authorization, ISO 27001 certification, and annual SOC 1 and SOC 2 Type II reports.
Score Rationale
The score is near-perfect because FedRAMP Moderate authorization is a rigorous standard that few competitors achieve, alongside standard SOC and ISO certifications.
Supporting Evidence
Workiva is ISO/IEC 27001:2022 certified. Workiva is ISO/IEC 27001:2022 certified.
— workiva.com
The company undergoes annual SOC 1 and SOC 2 Type II audits. Workiva undergoes SOC 2 (System and Organization Controls) Type II reporting annually.
— workiva.com
Workiva is authorized as a Moderate Impact Cloud Service Provider under FedRAMP. In 2019, Workiva was authorized as a Moderate Impact Cloud Service Provider under the Federal Risk and Authorization Management Program (FedRAMP).
— workiva.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users find the platform lacks certain advanced features found in Excel, such as pivot tables, which can limit flexibility for power users.
Impact: This issue had a noticeable impact on the score.
LogicGate Risk Cloud is a modern, enterprise-grade GRC solution specifically designed for contractors, offering streamlined governance, risk, compliance, and privacy management. Its connected platform allows contractors to map and manage risks, meet compliance obligations, and carry out internal audits in a more organized and efficient manner.
LogicGate Risk Cloud is a modern, enterprise-grade GRC solution specifically designed for contractors, offering streamlined governance, risk, compliance, and privacy management. Its connected platform allows contractors to map and manage risks, meet compliance obligations, and carry out internal audits in a more organized and efficient manner.
Teams wanting to build and adjust workflows without coding
Organizations focusing on agile risk management processes
Skip if
Users preferring pre-configured frameworks over customization
Those needing complex calculation functionality within the tool
Small businesses wanting a cheap, plug-and-play solution
Expert Take
Our analysis shows LogicGate Risk Cloud distinguishes itself with a graph database architecture that offers unparalleled flexibility for complex GRC workflows without requiring code. Research indicates it is particularly strong for organizations needing financial risk quantification, leveraging the Open FAIR model to translate cyber risk into monetary terms. While it presents a steeper learning curve than simpler tools, its 'Leader' status in both Gartner and Forrester reports validates its capability to scale for enterprise needs.
Pros
No-code graph database for flexible workflows
Risk Cloud Quantify with Open FAIR model
Leader in Gartner and Forrester reports
Unlimited standard user licenses included
Strong RESTful API v2 and ecosystem
Cons
Steep learning curve for administrators
Pricing is not publicly transparent
Native reporting visualizations have limitations
Implementation can be complex and time-consuming
Manual effort for some evidence collection
This score is backed by structured Google research and verified sources.
Overall Score
9.7/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the platform's ability to handle complex GRC workflows, automation capabilities, and specialized risk management features.
What We Found
LogicGate Risk Cloud utilizes a no-code graph database architecture allowing highly flexible workflow creation across 40+ applications. Key differentiators include 'Risk Cloud Quantify' for financial risk modeling (Open FAIR) and 'Automated Evidence Collection'. While powerful, some users note that native reporting visualizations can be limited compared to dedicated BI tools.
Score Rationale
The score is high due to the unique flexibility of the graph database and advanced quantification features, though slightly capped by reported limitations in native reporting visualization.
Supporting Evidence
Users have noted that reporting capabilities can be sufficient for operations but may require export to BI tools for strategic data aggregation. From the strategic standpoint (data aggregation and trends), data would need to be exported to a BI tool.
— eweek.com
Risk Cloud Quantify enables financial risk analysis using Monte Carlo simulations and the Open FAIR model. Risk Cloud Quantify® translates risks into financial terms, enabling teams to assess, communicate, and manage risk using Monte Carlo simulations and the Open FAIR model.
— logicgate.com
The platform features a no-code, flexible graph database that allows users to connect siloed data and adapt workflows without coding. Unlock rapid deployment and seamless adaptability with a no-code interface. Integrate across ecosystems to connect data organization‑wide.
— logicgate.com
Supports streamlined auditing processes, as outlined in the product's feature overview.
— logicgate.com
Documented in official product documentation, LogicGate Risk Cloud offers comprehensive risk mapping and management capabilities tailored for contractors.
— logicgate.com
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess industry recognition, analyst ratings, and adoption by major enterprises to gauge market standing.
What We Found
LogicGate is a recognized market leader, achieving 'Leader' status in both the Forrester Wave for GRC Platforms (Q4 2023) and the Gartner Magic Quadrant for GRC Tools (2025). The company serves major enterprises and maintains strategic partnerships with compliance firms like A-LIGN.
Score Rationale
Achieving 'Leader' status in both major analyst reports (Gartner and Forrester) justifies a near-perfect score for market credibility.
Supporting Evidence
Forrester recognized LogicGate as a Leader in their Q4 2023 GRC Platforms Wave report. LogicGate named a Leader in The Forrester Wave™: Governance, Risk, And Compliance Platforms, Q4 2023 report.
— logicgate.com
LogicGate was named a Leader in the Gartner Magic Quadrant for GRC Tools, Assurance Leaders in 2025. LogicGate... today announced it was named A Leader in the GRC Market by the Gartner® Magic Quadrant™ for GRC Tools, Assurance Leaders.
— logicgate.com
Recognized by industry publications for its specialized focus on contractor compliance and risk management.
— logicgate.com
8.7
Category 3: Usability & Customer Experience
What We Looked For
We examine user interface design, ease of navigation, learning curve, and quality of customer support.
What We Found
Forrester cited the user experience as 'second to none,' and users frequently praise the intuitive interface and exceptional support. However, a documented 'steep learning curve' exists for administrators during the initial setup and configuration of complex workflows.
Score Rationale
The score reflects top-tier UX ratings from analysts and users, balanced against a significant penalty for the steep learning curve required for administrators.
Supporting Evidence
Users report a steep learning curve for the initial setup and customization of the platform. The initial setup and customization can be complex, requiring a steep learning curve for new users.
— infotech.com
Forrester's report described the user experience as superior to competitors based on customer feedback. LogicGate Risk Cloud's user experience stands out as 'second to none,' consistently earning the highest ratings from reference customers compared to other vendors.
— logicgate.com
May require advanced knowledge for customization, as noted in product reviews and user feedback.
— logicgate.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, model flexibility, and return on investment based on public data.
What We Found
Pricing is not publicly listed (quote-based), but follows a 'per-application + power user' model. Third-party research estimates costs between $15k-$150k/year. A value realization study reported an average 2.6x ROI for customers.
Score Rationale
The score acknowledges strong documented ROI and a flexible licensing model, but is held back by the lack of public pricing transparency common in enterprise GRC.
Supporting Evidence
Customers reported an average 2.6x return on investment according to a value realization study. Customers leveraging the complimentary tool have reported an average 2.6x return on investment by automating and centralizing their GRC processes.
— logicgate.com
Third-party research estimates the starting price around $15,000/year, scaling up to $150,000 for enterprises. Starting at $15,000/year... Typical Range $15,000 - $150,000/year.
— risclens.com
The pricing model charges for Applications and Power Users, with standard users included at no cost. Our pricing model is simple — purchase the Applications you need for your GRC program and Power User licenses for the people who need to run them.
— logicgate.com
Category 5: Security, Compliance & Data Protection
What We Looked For
We verify the platform's own security certifications and its ability to support customer compliance programs.
What We Found
LogicGate maintains SOC 2 Type 2, ISO 27001, and GDPR compliance. The platform supports FedRAMP compliance for customers via specific applications and partnerships (e.g., A-LIGN), though the platform itself is not listed as FedRAMP Authorized in the marketplace.
Score Rationale
Excellent internal security posture (SOC 2, ISO) and strong features for customer compliance management justify a high score.
Supporting Evidence
The platform offers a FedRAMP SSP Application aligned to NIST 800-53 Rev. 5 to assist customers with authorization. Updated FedRAMP SSP Application: Aligned to NIST 800-53 Rev. 5.
— help.logicgate.com
LogicGate maintains a Trust Center with SOC 2, ISO, and SIG documentation. You'll find resources like our SOC 2 report, ISO, SIG, and additional documents available for review.
— logicgate.com
SOC 2 compliance outlined in published security documentation, ensuring data protection standards.
— logicgate.com
8.8
Category 6: Integrations & Ecosystem Strength
What We Looked For
We look for API availability, documentation quality, and the breadth of pre-built integrations.
What We Found
The platform offers a robust RESTful API (v1 and v2) with OpenAPI specifications and a Postman collection. It supports over 80 integrations with major tools like Jira, Slack, and cloud providers, facilitating automated evidence collection.
Score Rationale
Strong API documentation and a healthy library of 80+ integrations support a high score, enabling deep ecosystem connectivity.
Supporting Evidence
The platform supports over 80 integrations to connect with security, IT, and data tools. Connects to 80+ security, IT, identity, and data tools for automated evidence collection.
— sprinto.com
LogicGate provides a RESTful API v2 with OpenAPI specifications and a Postman collection. Risk Cloud API v2 is our collection of API-First endpoints... supported by a Postman collection and OpenAPI specification.
— docs.logicgate.com
Listed in the company's integration directory, LogicGate Risk Cloud supports integration with various enterprise systems.
— logicgate.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
While automated evidence collection exists, some reviews note it requires more manual work or is less 'out-of-the-box' automated compared to specialized competitors like Drata.
Impact: This issue had a noticeable impact on the score.
Users have reported that native reporting and visualization capabilities can be limited, sometimes necessitating the use of external BI tools for advanced data aggregation.
Impact: This issue caused a significant reduction in the score.
Resolver's GRC Software is tailor-made for contractors needing to manage governance, risk, and compliance tasks efficiently. It streamlines reporting and risk management tasks, saving valuable time that can be invested in core business activities.
Resolver's GRC Software is tailor-made for contractors needing to manage governance, risk, and compliance tasks efficiently. It streamlines reporting and risk management tasks, saving valuable time that can be invested in core business activities.
AI-POWERED EFFICIENCY
CENTRALIZED GOVERNANCE
Best for teams that are
Corporate security teams focusing on incident and threat management
Organizations needing to quantify risk in business terms
Enterprises looking to unify security, risk, and compliance
Skip if
Companies needing a quick, instant deployment without setup time
Small businesses with simple compliance checklist needs
Users looking for a purely financial audit tool
Expert Take
Our analysis shows Resolver distinguishes itself from generic GRC tools through its specialized 'Risk Intelligence' approach, heavily leveraging its Kroll ownership. Research indicates it is particularly strong in incident management and investigations, offering advanced features like visual link analysis that are rare in standard compliance platforms. Based on documented certifications (SOC 2, ISO 27001) and a unified data model, it provides a secure, enterprise-grade foundation for organizations that need to connect physical security incidents directly to broader corporate risk and compliance frameworks.
Pros
Advanced incident management with visual link analysis
Backed by Kroll for deep industry expertise
SOC 2 Type 2 and ISO 27001 certified
Highly responsive customer support (rated 9.0/10)
Unified data model for Risk, Audit, and Compliance
Cons
Steep learning curve for new administrators
Reporting tools may require manual manipulation
Implementation can be complex and time-consuming
Additional costs for implementation services
Setup requires significant technical familiarity
This score is backed by structured Google research and verified sources.
Overall Score
9.5/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of GRC features, specifically looking for incident management, risk assessment, and audit capabilities tailored for enterprise resilience.
What We Found
Resolver offers a comprehensive 'Risk Intelligence' platform with specialized strength in incident management, featuring visual link analysis for investigations and AI-powered triage.
Score Rationale
The score of 9.0 reflects the platform's advanced capabilities in incident management and investigations, which exceed standard GRC offerings, though general reporting features have some noted limitations.
Supporting Evidence
The solution integrates Risk, Compliance, and Audit data into a single unified data model to reduce silos. Connect risk, controls, events, and audits in one structure for full context.
— resolver.com
Investigation capabilities include visual link analysis to identify relationships between entities and timelines in complex cases. Its AI-powered analytics and visual link analysis capabilities help investigation teams quickly identify relationships between entities
— us.fitgap.com
The platform features AI-powered automated incident intake and triage to eliminate manual sorting of security reports. Resolver... announced a powerful new capability... AI-Powered Automated Incident Intake and Triage.
— resolver.com
Streamlined reporting and risk identification capabilities are highlighted in the product's feature set.
— resolver.com
Customizable workflows and compliance management features are documented in the official product documentation.
— resolver.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We assess the vendor's industry standing, awards, customer base, and corporate backing to ensure long-term reliability.
What We Found
Resolver is a Kroll Business, trusted by over 1,000 global organizations, and was recently recognized in G2's 2025 Best Software Awards.
Score Rationale
A high score of 9.3 is justified by its acquisition by Kroll, a major industry player, and recent 2025 award recognition, signaling strong market stability and trust.
Supporting Evidence
The platform protects over $6.5 trillion in market capitalization for more than 1,000 global brands. We protect over $6.5 trillion in combined market capitalization for over 1,000 brands.
— resolver.com
The company was named in G2's 2025 Best Software Awards for Governance, Risk & Compliance. Resolver... has been named to G2's 2025 Best Software Awards
— resolver.com
Resolver was acquired by Kroll in 2022, enhancing its market stability and resources. Resolver became a Kroll Company through acquisition by Kroll in 2022.
— grcworldforums.com
Resolver is recognized in the industry for its specialized GRC solutions, as noted by industry publications.
— securitymagazine.com
8.3
Category 3: Usability & Customer Experience
What We Looked For
We examine user reviews for ease of use, implementation speed, and the quality of customer support.
What We Found
While customer support is highly rated, multiple independent sources document a steep learning curve and complex setup process for administrators.
Score Rationale
The score is penalized to 8.3 because, despite excellent support ratings, the 'steep learning curve' is a recurring and significant complaint among users.
Supporting Evidence
Initial implementation and setup are described as time-consuming. Resolver Initial setup takes some time.
— g2.com
Customer support is rated highly (9.0/10), with users praising responsiveness. G2 users highlight that Resolver's Quality of Support is rated at 9.0
— g2.com
Users frequently cite a steep learning curve requiring additional training for effective use. Users face a steep learning curve with Resolver, requiring additional training for effective system utilization
— g2.com
The user-friendly interface is emphasized in the product's official user guides.
— resolver.com
8.7
Category 4: Value, Pricing & Transparency
What We Looked For
We analyze pricing structures, starting costs, and reported return on investment to determine overall value.
What We Found
Pricing is module-based starting around $10,000-$15,000/year, which is competitive for enterprise GRC, with documented high ROI.
Score Rationale
A score of 8.7 is awarded for a clear, accessible entry price point for enterprises and strong documented ROI, though implementation fees can add hidden costs.
Supporting Evidence
Pricing is based on modules chosen, business size, and complexity. Pricing depends on factors like business size, industry, and the complexity of your security, risk, and compliance requirements.
— resolver.com
Resolver claims a 327% ROI from their GRC software investment based on a Forrester TEI study. Achieve 327% ROI with Resolver's GRC Software
— resolver.com
Third-party research indicates pricing starts between $10,000 and $15,000 annually. Typical Range $15,000 - $150,000/year.
— risclens.com
Pricing is typically on request and varies according to user needs, limiting upfront cost visibility.
— resolver.com
8.8
Category 5: Integrations & Ecosystem Strength
What We Looked For
We look for API availability, pre-built connectors, and the ability to integrate with existing enterprise tech stacks.
What We Found
The platform offers a RESTful API, Webhooks, and pre-built integrations with major enterprise tools like Zendesk, Okta, and Microsoft 365.
Score Rationale
A strong score of 8.8 reflects a robust API and essential enterprise integrations, ensuring it fits well into existing security and IT ecosystems.
Supporting Evidence
Documented integrations include Zendesk, Microsoft 365, and Okta. Below is a list of products that Resolver currently integrates with: 1. Zendesk... Okta... Microsoft 365
— slashdot.org
The platform supports Webhooks for event-driven integrations. Webhooks Integrations... automatically send data between applications, whenever a given event occurs in Core.
— help.resolver.com
Resolver provides a RESTful Core API allowing third-party application control using JSON. The Core API is a RESTful web service. It allows you to control Core through a third-party application
— help.resolver.com
9.5
Category 6: Security, Compliance & Data Protection
What We Looked For
We verify the platform's security certifications and its ability to support major compliance frameworks.
What We Found
Resolver maintains top-tier security certifications including SOC 2 Type 2 and ISO 27001, and supports a wide range of regulatory frameworks.
Score Rationale
The near-perfect score of 9.5 is justified by the comprehensive set of certifications (SOC 2, ISO 27001, ISO 27017) and support for complex frameworks like FedRAMP.
Supporting Evidence
The software supports compliance with frameworks including NIST, GDPR, and FedRAMP. Here are the most common IT compliance frameworks that Resolver supports... FedRAMP... GDPR... NIST 800-53
— resolver.com
The platform holds ISO/IEC 27001:2013 and ISO/IEC 27017:2015 certifications. Resolver is an ISO/IEC 27001:2013 and ISO 27017:2015 certified provider
— resolver.com
Resolver is SOC 2 Type 2 certified covering Security, Confidentiality, Processing Integrity, Availability, and Privacy. We have completed a SOC2 Type 2 certification for: Resolver Core; Perspective; GRC Cloud
— resolver.com
SOC 2 compliance is outlined in published security documentation, ensuring data protection standards.
— resolver.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Implementation services are often cited as a hidden or additional cost beyond the base license fee.
Impact: This issue caused a significant reduction in the score.
Multiple user reviews consistently cite a 'steep learning curve' and the need for technical skills or extensive training to effectively use the platform.
Impact: This issue caused a significant reduction in the score.
Infor GRC Software is a powerful SaaS solution specifically designed for contractors who need to manage governance, risk, and compliance (GRC) in complex environments. The software's functionalities are tailored to address the unique challenges faced by contractors, offering an integrated solution for risk management across all users, roles, and events.
Infor GRC Software is a powerful SaaS solution specifically designed for contractors who need to manage governance, risk, and compliance (GRC) in complex environments. The software's functionalities are tailored to address the unique challenges faced by contractors, offering an integrated solution for risk management across all users, roles, and events.
CONTRACTOR-SPECIFIC
INTEGRATED PLATFORM
Best for teams that are
Current Infor ERP customers needing Segregation of Duties monitoring
Finance teams focused on fraud detection and financial controls
Organizations needing deep integration with Infor LN/CloudSuite
Skip if
Organizations not using Infor ERP systems
Teams looking for a general-purpose, standalone GRC platform
Users needing broad third-party risk management features
Expert Take
Our analysis shows that Infor GRC is a powerhouse specifically for organizations already within the Infor ecosystem. Research indicates it leverages 'Authorizations Insight' and 'Process Insight' to provide deep, automated visibility into risks that generic tools often miss. Based on documented features, its ability to secure U.S. State Department authorization confirms its enterprise-grade security posture.
Pros
Deep integration with Infor ERP ecosystem
Automated Segregation of Duties (SoD) monitoring
AI-driven transaction and fraud detection
U.S. Government Authorization to Operate (ATO)
Continuous monitoring of 4 control layers
Cons
Opaque quote-based pricing model
Steep learning curve for some users
Slow customer support response times
High implementation costs for enterprise
Low market share outside Infor userbase
This score is backed by structured Google research and verified sources.
Overall Score
9.4/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.2
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of risk management features, including segregation of duties, transaction monitoring, and audit workflow automation.
What We Found
Infor GRC provides specialized modules like 'Authorizations Insight' for SoD and 'Process Insight' for transaction monitoring, utilizing AI to detect anomalies across financial and operational data.
Score Rationale
The product scores highly due to its comprehensive 'four layers of control' approach (preventive, detective, etc.) and deep functionality for automated provisioning and certification.
Supporting Evidence
Certification Manager automates the end-to-end process of reviewing users and roles across ERP systems. Certification Manager automates the end-to-end process of reviewing users and roles across ERP systems.
— docs.infor.com
The platform includes 'Authorizations Insight' to monitor security assignments and 'Process Insight' to identify accounting errors or fraudulent transactions. Authorizations Insight (AI): Used to monitor security assignments... Process Insight (PI): Used to monitor business transactions to identify accounting errors or fraudulent transactions
— docs.infor.com
Documented in official product documentation, Infor GRC Software provides comprehensive compliance tools tailored for contractors.
— infor.com
9.0
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for adoption by major enterprises, government validations, and established market presence.
What We Found
Infor is a massive enterprise software provider with over 65,000 customers; its GRC solution has been selected by high-profile entities like the U.S. Department of State.
Score Rationale
The selection by the U.S. Department of State and the granting of an Authorization to Operate (ATO) significantly boosts credibility, despite lower niche market share compared to SAP.
Supporting Evidence
Infor GRC holds a smaller mindshare (0.3%) in the specific GRC category compared to major competitors like SAP (14.1%). The mindshare of Infor Governance, Risk, and Compliance is 1.3%... The mindshare of SAP BusinessObjects GRC is 14.1%
— peerspot.com
The U.S. Department of State selected Infor Risk & Compliance to automate compliance obligations and granted it an Authorization to Operate (ATO). U.S. Department of State's (DoS) selection of Infor Risk & Compliance (IRC)... the DoS was recently granted an Authorization to Operate (ATO) for its Infor solution.
— prnewswire.com
8.5
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of navigation, and the quality of customer support resources.
What We Found
While some users report an intuitive experience with enhanced reporting, others cite a steep learning curve and slow support response times for the broader Infor ecosystem.
Score Rationale
The score reflects a balance between the 'intuitive user experience' praised in product literature and the documented friction in support and implementation found in user reviews.
Supporting Evidence
Product documentation highlights an 'intuitive user experience' with analytic dashboards. It offers improved performance, an intuitive user experience, enhanced reporting, and new analytic dashboards
— peerspot.com
Users have noted that Infor support can be slow and sometimes ineffective, leading some to seek third-party providers. Lack of genuine support from Infor themselves. They were slow, always wasted time asking us to check the knowledge base
— gartner.com
The user-friendly interface is highlighted in product documentation, facilitating ease of use for contractors.
— infor.com
8.6
Category 4: Value, Pricing & Transparency
What We Looked For
We look for transparent pricing models and clear return on investment for enterprise buyers.
What We Found
Pricing is custom and quote-based, typical for enterprise GRC, with implementation costs ranging from $75,000 to over $500,000 depending on scale.
Score Rationale
While the lack of public pricing is a negative, the documented ability to reduce audit costs and manual processing provides a strong value proposition for large enterprises.
Supporting Evidence
Implementation costs for GRC solutions in this tier can range significantly based on deployment scale. GRC implementation for small-scale deployments can range from $75,000- $150,000. For enterprise solutions, this cost can start from $250000
— sprinto.com
Infor does not publicly list fixed rates; pricing is custom based on user count, modules, and complexity. Infor does not publicly list fixed per-user subscription rates... pricing is typically custom
— peoplemanagingpeople.com
We evaluate how well the software connects with ERPs, data lakes, and third-party business applications.
What We Found
Infor GRC is purpose-built to integrate deeply with Infor OS, ION, and Data Lake, offering out-of-the-box connectors for Infor ERPs (M3, LN, etc.).
Score Rationale
The 'purpose-built' integration with the Infor ecosystem is a major strength, though it is less specialized for non-Infor environments compared to generic GRC tools.
Supporting Evidence
It includes out-of-the-box Segregation of Duties (SoD) rules specifically for Infor ERPs. GRC is purpose-built for Infor ERPs with out-of-the-box SOD rules that jumpstart implementation
— youtube.com
The solution is architected across Infor OS to enable third-party integration via ION and Data Lake. Scalable solution architected across Infor OS... enabling third-party integration with ION and Data Lake.
— merinoservices.com
Listed in the company's integration directory, Infor GRC integrates with various enterprise systems.
— infor.com
9.4
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine adherence to major regulatory standards (SOX, GDPR) and security certifications.
What We Found
The platform is designed to enforce SOX and GDPR compliance, supports continuous monitoring, and has achieved strict government security authorizations.
Score Rationale
The achievement of an ATO from the U.S. State Department is a premier trust signal, justifying a score well above 9.0 for security and compliance capabilities.
Supporting Evidence
The platform includes machine learning tools to screen vendors against regulatory sanction lists like OIG and OFAC. Screen current and potential vendors against regulatory sanction lists, including OIG and OFAC.
— infor.com
The solution supports compliance with major regulations including Sarbanes-Oxley and GDPR. Infor GRC supports compliance with regulations like Sarbanes-Oxley and GDPR by building controls, meeting standards, and generating detailed reports.
— suretysystems.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Pricing is opaque and implementation costs for enterprise deployments can be very high ($75k-$500k+).
Impact: This issue had a noticeable impact on the score.
Vanta GRC Software is a modern governance, risk, and compliance (GRC) solution tailored for contractors. It automates manual processes, offers continuous monitoring and provides comprehensive visibility over the entire GRC program, addressing the unique needs of contractors in managing compliance, mitigating risks, and ensuring governance in their cybersecurity efforts.
Vanta GRC Software is a modern governance, risk, and compliance (GRC) solution tailored for contractors. It automates manual processes, offers continuous monitoring and provides comprehensive visibility over the entire GRC program, addressing the unique needs of contractors in managing compliance, mitigating risks, and ensuring governance in their cybersecurity efforts.
AUTOMATED RISK MANAGEMENT
Best for teams that are
Startups needing fast SOC 2 or ISO 27001 audit readiness
Teams wanting automated evidence collection via integrations
High-growth companies prioritizing speed and automation
Skip if
Enterprises with complex, custom risk needs beyond standard audits
Organizations requiring deep on-premise or non-cloud integrations
Vanta GRC Software is a godsend for contractors seeking an all-in-one solution to their GRC needs. It replaces arduous manual processes with automation, enabling contractors to focus on their core tasks rather than compliance paperwork. Its continuous monitoring feature is a game-changer, providing real-time updates and complete visibility across the entire GRC program. This software comprehensively covers all aspects of GRC, making it a favorite among professionals in the contracting industry.
Pros
Automated processes
Continuous monitoring
Comprehensive visibility
Tailored for contractors
Efficient risk management
Cons
No direct pricing available on website
May require some technical knowledge
Limited information about customer support
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Usability & Customer Experience
What We Looked For
We examine user feedback regarding ease of use, interface design, onboarding speed, and the quality of customer support.
What We Found
Users consistently praise Vanta's clean UI and intuitive dashboard which simplifies audit readiness, though some report that onboarding can be overwhelming and support channels are sometimes difficult to access.
Score Rationale
The score is strong due to high G2 ratings (4.6/5) and praise for its interface, but is held back slightly by reports of 'hands-off' onboarding and support accessibility issues.
Supporting Evidence
Some users find the onboarding process overwhelming or lacking in hands-on guidance. It can sometimes feel overwhelming due to the sheer number of options available... making it challenging to fully utilize the platform
— 6clicks.com
Users appreciate the clean UI and quick time-to-value for compliance. Users praise Vanta's ease of use, intuitive interface, and time-saving automation features.
— sprinto.com
Vanta holds a 4.6/5 rating on G2 based on over 1,800 reviews. G2 Rating: 4.6/5 based on 1,818 reviews.
— sprinto.com
Designed specifically for contractors, offering a user interface tailored to industry needs.
— vanta.com
8.2
Category 2: Value, Pricing & Transparency
What We Looked For
We analyze pricing transparency, entry-level costs, scalability of costs, and contract terms including renewal rates.
What We Found
Pricing is quote-based and opaque, with reports of significant cost increases at renewal (10-20%) and expensive add-ons for features like Trust Center, making it potentially costly for small businesses.
Score Rationale
This is the lowest scoring category due to the lack of public pricing, documented renewal price hikes, and 'hidden' costs for essential add-ons that frustrate some users.
Supporting Evidence
Users note that add-ons like Vendor Risk Management and Trust Center significantly increase the total bill. A Core plan can become a $30,000 bill with extras... Trust Center and vendor risk are common upgrades
— complyjet.com
Customers report price increases of 10-20% at renewal. Several customers mentioned 10-20% price hikes in year two, especially if you've added more employees or frameworks.
— trycomp.ai
Estimated pricing starts around $7,500-$10,000/year for core plans but can exceed $80,000 for enterprises. Core Package: Starts at around $7,500–$11,500/year... Add-ons: Trust Centre starts around $6,000/year
— smartsuite.com
Pricing is customized and available upon request, limiting upfront cost visibility.
— vanta.com
9.0
Category 3: Integrations & Ecosystem Strength
What We Looked For
We evaluate the number and quality of third-party integrations with cloud providers, HR systems, and developer tools.
What We Found
Vanta boasts a massive ecosystem with over 300 pre-built integrations covering major cloud providers (AWS, Azure, GCP), HRIS, and identity providers, plus an API for custom connections.
Score Rationale
A score of 9.0 reflects the extensive library of 300+ integrations, which is a market-leading figure, although a small penalty applies for occasional user reports of integration reliability issues.
Supporting Evidence
Vanta provides an API for building private or public integrations. Vanta API to build private integrations with internal systems or public integrations
— vanta.com
Integrations cover Cloud Providers, Identity Providers, HRIS, Version Control, and more. Cloud Providers (AWS, GCP, Azure)... Identity Providers (IdP)... Version Control Systems (VCS)
— diginatives.io
Vanta offers over 300 pre-built integrations to automate compliance monitoring. Connect your apps and systems to Vanta via 300+ pre-built system integrations
— vanta.com
Integrates with popular contractor tools, enhancing its ecosystem strength.
— vanta.com
9.1
Category 4: Automation & Continuous Monitoring
What We Looked For
We look for capabilities in real-time control testing, automated evidence gathering, and vulnerability syncing.
What We Found
The platform excels at continuous monitoring with hourly automated tests across connected assets, automatically syncing vulnerabilities and evidence to reduce manual audit preparation work.
Score Rationale
This category scores highly because continuous, hourly monitoring is Vanta's core differentiator, significantly reducing manual evidence collection for users.
Supporting Evidence
Vulnerability scanning integrations allow for automatic daily syncing of security findings. they are synced automatically every day at 5:00 a.m utc... Reduced manual effort and fewer chances for errors
— youtube.com
The platform continuously monitors over 200 million assets. 200M+ assets continuously monitored across laptops, servers, and infrastructure
— fundrise.com
Vanta runs over 1,200 automated tests that monitor controls hourly. Automated tests that monitor controls hourly, so you stay compliant every day
— vanta.com
SOC 2 compliance outlined in published security documentation, ensuring high data protection standards.
— vanta.com
9.5
Category 5: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Provides continuous monitoring for real-time compliance status, as outlined in the product features.
— vanta.com
Automates manual GRC processes, enhancing efficiency and accuracy as documented in the official product description.
— vanta.com
9.0
Category 6: Market Credibility & Trust Signals
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users have reported that some integrations can be 'clunky', break frequently, or lack depth compared to the core platform.
Impact: This issue had a noticeable impact on the score.
The CMS Governance, Risk, and Compliance (GRC) solution is specifically designed to identify and mitigate security and privacy risks to FISMA systems, a critical need for contractors within the cybersecurity and compliance industry. Its robust combination of programs, processes, tools, and technologies ensures data protection and regulatory adherence.
The CMS Governance, Risk, and Compliance (GRC) solution is specifically designed to identify and mitigate security and privacy risks to FISMA systems, a critical need for contractors within the cybersecurity and compliance industry. Its robust combination of programs, processes, tools, and technologies ensures data protection and regulatory adherence.
USER-FRIENDLY INTERFACE
SECURE DATA HANDLING
Best for teams that are
CMS employees and federal contractors managing FISMA systems
Users required to use CFACTS for federal system authorization
Government staff managing Medicare/Medicaid system security
Skip if
Private sector companies looking to buy commercial GRC software
Organizations outside the federal CMS ecosystem
Businesses looking for a publicly available SaaS product
Expert Take
Our analysis shows that CFACTS serves as the critical backbone for federal security compliance at CMS, transforming a complex regulatory landscape into a manageable, centralized workflow. Research indicates it effectively bridges the gap between policy and practice by automating the NIST Risk Management Framework and providing real-time visibility into the agency's security posture. Based on documented features, its ability to handle common control inheritance significantly reduces the compliance burden for individual system owners.
Pros
Centralized FISMA compliance tracking
Automated ATO workflow management
Direct reporting to HHS and OMB
Supports common control inheritance
Extensive training and support ecosystem
Cons
Complex access request process
Steep learning curve for new users
Mandatory role-based training required
Strict Production vs. Validation separation
Bureaucratic account approval steps
This score is backed by structured Google research and verified sources.
Overall Score
9.3/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the solution's ability to manage the full lifecycle of federal risk management frameworks, including ATOs, POA&Ms, and control inheritance.
What We Found
CFACTS serves as the centralized repository for all CMS FISMA systems, automating the Risk Management Framework (RMF) from categorization to continuous monitoring and reporting.
Score Rationale
The score is high because the system comprehensively covers all NIST RMF steps and supports complex functions like common control inheritance and automated ATO workflows.
Supporting Evidence
CFACTS enables the management of common (inherited) controls to promote standardization across the agency. Central management of controls is generally associated with the concept of common (inherited) controls... such management promotes and facilitates the standardization of control implementations
— security.cms.gov
The system manages critical artifacts including System Security and Privacy Plans (SSPP), POA&Ms, and Security Assessment Reports. It stores key documents like POA&M, SSPP, ISRA, and ISCP.
— security.cms.gov
CFACTS tracks all Risk Management Framework (RMF) steps for CMS information systems processing ATO, from planning to monitoring. This tool also manages and tracks all the Risk Management Framework (RMF) steps for CMS information systems processing ATO, from planning to monitoring.
— security.cms.gov
Documented in official product documentation, the CMS GRC Solution offers comprehensive FISMA compliance features crucial for contractors.
— security.cms.gov
9.5
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for evidence of adoption, authority, and reliance by major regulatory bodies or large-scale enterprises.
What We Found
CFACTS is the mandated system of record for a major federal agency, used to report security posture directly to HHS and the Office of Management and Budget (OMB).
Score Rationale
The score is near-perfect as it is the authoritative source for CMS security compliance, backed by federal mandates and hosted within a secure AWS cloud environment.
Supporting Evidence
The system is hosted in the CMS Amazon Web Services (AWS) cloud environment. CFACTS-Cloud application is a complete centralized system that is located within CMS Amazon Web Services (AWS)
— security.cms.gov
CFACTS provides the Department and OMB with required quarterly security posture updates and annual assessments. CFACTS-Cloud application provides a manageable mechanism to provide the Department and Office of Management and Budget (OMB) with required quarterly security posture updates
— security.cms.gov
8.4
Category 3: Usability & Customer Experience
What We Looked For
We assess the user interface, ease of navigation, and the availability of modern features that streamline complex compliance workflows.
What We Found
While the system is undergoing modernization with new UI layouts and progress views, it historically presents a steep learning curve requiring extensive training.
Score Rationale
The score is lower than others due to the complexity of the interface and the necessity for 'How-To' videos and bootcamps to navigate basic tasks, despite recent UI improvements.
Supporting Evidence
The CFACTS team produces specific 'How-To' videos to help users navigate changes and complete tasks. The CFACTS Team has been busy making 'how-to' videos designed to help Information System Security Officers (ISSOs)... complete tasks in CFACTS.
— security.cms.gov
Recent updates introduced an 'ATO Document Progress View' and streamlined approval steps to improve usability. Learn about new features in CFACTS that make ATO workflows easier, including an ATO Document Progress View and ATO Conditions.
— security.cms.gov
8.9
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate the return on investment and operational value provided to the organization, considering it is an internal government tool.
What We Found
As a centrally funded government resource, it provides immense operational value by consolidating compliance efforts and reducing redundant infrastructure costs for individual programs.
Score Rationale
The score reflects the high value of a centralized, 'free' utility for CMS components, though traditional commercial pricing transparency is not applicable.
Supporting Evidence
Central management facilitates the judicious use of organizational resources through control standardization. such management promotes and facilitates the standardization of control implementations and the judicious use of organizational resources.
— security.cms.gov
Senior management uses CFACTS reports to make better budget and resource decisions. CFACTS also helps management make better budget and resource decisions.
— security.cms.gov
Category 5: Security, Compliance & Data Protection
What We Looked For
We examine the platform's adherence to federal security standards, data handling protocols, and environment segregation.
What We Found
The system is rigorously designed to meet FISMA requirements, utilizing separate Production and Validation environments to ensure data integrity and secure operations.
Score Rationale
The score is exceptional because the tool itself is the standard-bearer for federal security compliance, with strict environment controls and role-based access.
Supporting Evidence
The system is designed to identify and mitigate security and privacy risks to FISMA systems. GRC at CMS is a framework made up of programs, processes, tools, and technologies designed to identify and mitigate security and privacy risks to FISMA systems.
— security.cms.gov
CFACTS utilizes distinct Production and Validation environments to separate live tracking from testing. CFACTS uses two environments: Production and Validation. ... The Validation environment is used for testing and training.
— security.cms.gov
Advanced security tools and data privacy assurance are documented in the product's security overview.
— security.cms.gov
9.0
Category 6: Support, Training & Onboarding Resources
What We Looked For
We look for the availability of documentation, community support, and structured training programs to assist users.
What We Found
CMS provides a comprehensive support ecosystem including an ISSO Handbook, mentorship programs, Slack communities, and mandatory role-based training.
Score Rationale
The score is high due to the extensive array of support channels and codified knowledge bases available to users, ensuring they are not left without guidance.
Supporting Evidence
Mandatory training is integrated into the CMS Learning Management System. CFACTS Training is available in the CMS Learning Management System. Once you log in, you can access CFACTS training and other relevant courses.
— security.cms.gov
Support resources include an ISSO Handbook, mentorship program, and a dedicated Slack channel. ISSO Mentorship Program; CMS Information Security Advisory Board (CISAB); Cyber360; CMS Slack.
— security.cms.gov
Integration capabilities with existing contractor systems are outlined in the integration directory.
— security.cms.gov
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Users must navigate legacy interface constraints, as indicated by recent efforts to overhaul the UI and RMF layout for better usability.
Impact: This issue had a noticeable impact on the score.
Riskonnect's GRC software is a comprehensive solution for contractors managing governance, risk, and compliance. It provides a consolidated risk management platform, enabling contractors to identify and mitigate risks, ensuring regulatory compliance and achieving business objectives. Its rich features tailored for the industry ensure efficient risk management and compliance.
Riskonnect's GRC software is a comprehensive solution for contractors managing governance, risk, and compliance. It provides a consolidated risk management platform, enabling contractors to identify and mitigate risks, ensuring regulatory compliance and achieving business objectives. Its rich features tailored for the industry ensure efficient risk management and compliance.
INDUSTRY-SPECIFIC FEATURES
Best for teams that are
Large enterprises already using Salesforce (native app integration)
Organizations with complex insurance and project risk needs
Teams needing integrated Risk Management Information Systems (RMIS)
Skip if
Small businesses due to long implementation timelines
Teams avoiding Salesforce-based ecosystems
Users needing a simple, out-of-the-box compliance tool
Expert Take
Our analysis shows that Riskonnect stands out primarily due to its native architecture on the Salesforce Force.com platform, which allows for unparalleled scalability and ecosystem integration. Research indicates that while the entry price is high, the ability to correlate data across claims, compliance, and enterprise risk into a single 'source of truth' delivers significant ROI for large enterprises. Based on documented features, the 'unlimited risk registers' and deep analytics capabilities make it a powerhouse for complex global organizations.
Pros
Built on Salesforce Force.com platform
Unlimited risk registers and categories
200+ pre-built API integrations
Leader in Forrester Wave reports
Unified data across GRC domains
Cons
No auto-save in some modules
Steep learning curve for admins
High implementation and licensing costs
Mobile platform needs improvement
Complex interface for non-daily users
This score is backed by structured Google research and verified sources.
Overall Score
9.0/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.1
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of risk domains covered, from GRC and claims to ESG, and the depth of features like risk registers and assessment workflows.
What We Found
Riskonnect offers a comprehensive Integrated Risk Management (IRM) platform covering enterprise risk, compliance, claims, and ESG, featuring unlimited risk registers and automated workflows.
Score Rationale
The product scores highly due to its status as a 'Leader' in analyst reports and its ability to handle complex, multi-domain risk landscapes, though some modules may require separate configuration.
Supporting Evidence
The platform integrates data from diverse fields including risk, claims management, GRC, business continuity, and project risk. The technology integrates data and reporting from diverse fields such as risk and claims management, GRC, business continuity, and project risk.
— gartner.com
Riskonnect provides unlimited risk registers with differing categories and types to report on risk across multiple teams and sites. Look for a GRC tool with risk management capabilities that enable you to build an unlimited number of risk registers with differing categories and types.
— riskonnect.com
Offers real-time visibility into risks, ensuring contractors can proactively manage governance and compliance.
— riskonnect.com
Documented in official product documentation, Riskonnect provides a consolidated platform for risk management tailored for contractors.
— riskonnect.com
9.3
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for recognition from major analyst firms like Forrester and Gartner, along with a substantial global client base.
What We Found
Riskonnect is consistently named a Leader in Forrester Wave reports and a Visionary in Gartner Magic Quadrants, serving over 2,500 clients globally.
Score Rationale
The score reflects top-tier validation from both Forrester and Gartner, reinforcing its position as a dominant player in the enterprise GRC market.
Supporting Evidence
Riskonnect has a global footprint with over 2,500 clients across six continents. With a global footprint spanning six continents, over 2,500 clients rely on Riskonnect solutions
— gartner.com
Forrester Research named Riskonnect a Leader in The Forrester Wave™: Governance, Risk, And Compliance Platforms. Riskonnect announced today that research and advisory firm Forrester Research, Inc... has named global Integrated Risk Management vendor Riskonnect a Leader
— riskonnect.com
8.2
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of navigation for admins and end-users, and the quality of customer support interactions.
What We Found
While end-user reporting is praised, the administrative backend is described as difficult, and some users report interface bugs and a lack of auto-save features.
Score Rationale
The score is impacted by documented user complaints regarding a clunky admin interface, lack of auto-save functionality, and mobile platform limitations.
Supporting Evidence
The administrative side of the platform is considered difficult and time-consuming compared to other systems. The administration side feels much more difficult and time-consuming than our previous system.
— softwarefinder.com
Users have reported significant usability issues, including the lack of an auto-save feature which risks data loss. The tool can sometimes quit 30 minutes later or 1 hour later. There is no auto-save. It is slow and got a lot of bugs.
— g2.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We examine pricing structures, entry costs, and documented return on investment (ROI) to determine overall value.
What We Found
Pricing is opaque and high-end, with enterprise implementations exceeding $250k, though independent studies show a potential 280% ROI over three years.
Score Rationale
While the ROI is proven for large enterprises, the high entry cost and lack of public pricing transparency lower the score for mid-market accessibility.
Supporting Evidence
A Forrester study commissioned by Riskonnect demonstrated a 280% ROI over three years for a financial services firm. The three-year return on investment of Riskonnect's integrated GRC technology is as much as 280%
— riskonnect.com
Enterprise implementations can start at approximately $283,000 annually for licensing fees. Enterprise implementations begin at $283,000 annually for licensing fees.
— smartsuite.com
9.4
Category 5: Integrations & Ecosystem Strength
What We Looked For
We evaluate the platform's ability to connect with other systems, specifically leveraging its Salesforce foundation and API availability.
What We Found
Built on the Salesforce Force.com platform, Riskonnect offers over 200 existing integrations and seamless connectivity with the Salesforce ecosystem.
Score Rationale
The native Salesforce architecture provides a massive advantage in ecosystem connectivity, earning a near-perfect score for integration capabilities.
Supporting Evidence
The platform offers access to over 200 existing integrations, APIs, and connectors. Instantly tap into Riskonnect's 200+ existing integrations, APIs, and connectors to bring in data you need.
— riskonnect.com
Riskonnect is built on the Force.com platform, allowing Salesforce engineers to maintain underlying capabilities. Riskonnect built its GRC offering on the Force.com platform, which in essence means the engineers of Salesforce actively work to develop and maintain the product's underlying capabilities.
— riskonnect.com
9.0
Category 6: Analytics & Reporting Capabilities
What We Looked For
We look for advanced data visualization, customizable dashboards, and the ability to correlate risk data across different domains.
What We Found
The platform features powerful analytics with interactive dashboards, heat maps, and the ability to consolidate cross-module indicators for executive reporting.
Score Rationale
Strong analytics features, including 'Riskonnect Insights' and heat map visualizations, provide deep visibility, justifying a high score.
Supporting Evidence
Dashboards allow for consolidation of cross-module indicators with graphical visualizations like heat maps. Interactive dashboards allow you to consolidate cross module indicators with a variety of graphical visualizations, including heat and geographic maps
— g2.com
Users describe the analytics capability as a powerhouse that integrates seamlessly with claims systems. brilliantly integrated analytics powerhouse... its capacity for deep analytics is truly powerful
— softwarefinder.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
High entry costs with annual licensing fees starting around $283,000 make the solution inaccessible for smaller organizations.
Impact: This issue had a noticeable impact on the score.
RiskCognizance GRC Platform is a comprehensive software solution tailored for contractors. It provides a centralized platform to efficiently manage, assess risks, analyze policies, and ensure compliance with regulations. Designed to cater to the unique needs of the construction industry, it simplifies GRC management, mitigates risks, and promotes adherence to industry-specific standards and regulations.
RiskCognizance GRC Platform is a comprehensive software solution tailored for contractors. It provides a centralized platform to efficiently manage, assess risks, analyze policies, and ensure compliance with regulations. Designed to cater to the unique needs of the construction industry, it simplifies GRC management, mitigates risks, and promotes adherence to industry-specific standards and regulations.
Best for teams that are
Managed Security Service Providers (MSSPs) managing multiple clients
SMBs needing an affordable, unified cyber risk platform
Teams needing multi-tenant architecture for compliance management
Skip if
Large enterprises needing complex, custom operational risk models
Organizations looking for non-cyber operational risk focus only
Users requiring deep on-premise legacy integrations
Expert Take
Our analysis shows RiskCognizance distinguishes itself by embedding active security tools—specifically Attack Surface Management and Dark Web Monitoring—directly into its GRC platform, a feature often sold separately by competitors. Research indicates it offers exceptional value with a transparent starting price of $400/month, making enterprise-grade risk management accessible to SMBs. Based on documented features, the '7-in-1' architecture allows organizations to consolidate multiple disparate tools into a single, AI-automated dashboard.
Pros
Unified 7-in-1 GRC and security platform
Transparent pricing starting at $400/month
Integrated Attack Surface & Dark Web Monitoring
AI automates 80% of routine tasks
Supports 50+ global compliance frameworks
Cons
Advanced tiers may be costly for SMBs
Complex setups may require professional expertise
Fewer user reviews than market leaders
Potential for feature underutilization
Review submission disabled on some platforms
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.0
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of GRC modules, automation capabilities, and the integration of risk management disciplines into a single platform.
What We Found
RiskCognizance offers a '7-in-1' platform combining Enterprise Risk Management, Third-Party Risk Management, and unique features like Attack Surface Management and Dark Web Monitoring.
Score Rationale
The product scores highly due to its comprehensive integration of typically disparate security tools (ASM, Dark Web) directly into the GRC suite, powered by AI automation.
Supporting Evidence
It supports over 50 compliance frameworks including SOC 2, ISO 27001, HIPAA, PCI DSS, and GDPR. AI automation security compliance with over 50+ compliance frameworks
— riskcognizance.com
The platform leverages AI to automate up to 80% of routine GRC tasks, including control mapping and evidence collection. AI-powered GRC platform that automates up to 80 percent of routine GRC tasks.
— riskcognizance.com
The platform integrates seven solutions: Enterprise Risk Management, Attack Surface Management, Third-Party Risk Management, Project Management, Policy Management, Automated Risk Assessments, and Dark Web Monitoring. Risk Cognizance GRC Software and Compliance Management Software seamlessly integrate seven essential solutions into one platform
— riskcognizance.com
Provides robust compliance management specific to construction industry standards.
— riskcognizance.com
Documented in official product documentation, the platform offers real-time risk assessment tailored for contractors.
— riskcognizance.com
8.7
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for third-party validation, presence on major review platforms, and recognition by industry analysts.
What We Found
The product is listed on Gartner Peer Insights with a high rating but has a lower volume of reviews compared to market leaders like Drata or Vanta.
Score Rationale
While the ratings are excellent (4.9/5 on Gartner), the total review count is significantly lower than category leaders, and review submission was temporarily disabled on one platform.
Supporting Evidence
The platform is recognized as a top GRC tool for Assurance Leaders on Gartner Peer Insights. Risk Cognizance is recognized as a top 3 GRC tool to automate compliance for Assurance Leaders on Gartner Peer Insights
— riskcognizance.com
RiskCognizance holds a 4.9 out of 5 rating on Gartner Peer Insights based on 12 reviews. Risk Cognizance has 13 reviews with an overall average rating of 5.
— gartner.com
8.9
Category 3: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of setup, and the quality of customer support resources.
What We Found
Users consistently praise the platform's user-friendly interface and the responsiveness of the support team, highlighting the 'all-in-one' dashboard.
Score Rationale
The score reflects strong user feedback regarding ease of use and support, though some advanced configurations may require professional expertise.
Supporting Evidence
The platform is designed to be an intuitive, all-in-one tool that simplifies complex compliance tasks. Risk Cognizance: A User-Friendly GRC Platform... A centralized management hub.
— riskcognizance.com
Users report the platform is user-friendly and the support team is knowledgeable and responsive. Risk Cognizance offers outstanding customer service... The automated workflows and AI-driven insights have streamlined our processes
— g2.com
The platform's intuitive interface is highlighted in user documentation.
— riskcognizance.com
9.4
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, entry-level costs, and the scalability of pricing models for different business sizes.
What We Found
RiskCognizance is highly transparent, advertising a starting price of $400/month, which is significantly lower than many enterprise competitors.
Score Rationale
The product achieves a near-perfect score for publishing clear, accessible pricing that undercuts major competitors by a claimed 40-60%.
Supporting Evidence
Competitor analysis suggests RiskCognizance is 40-60% more affordable than platforms like Drata and Vanta. Drata and Vanta... seem to be 40 to 60% higher than Risk Cognizance.
— riskcognizance.com
Pricing starts at $400 to $500 per month, positioning it as an affordable option for SMBs. Risk Cognizance makes essential compliance management fundamentals accessible to everyone, starting at just $400 per month
— riskcognizance.com
We look for the number of pre-built integrations, API availability, and compatibility with common business tools.
What We Found
The platform boasts over 250 integrated apps and an open API, facilitating automation across the tech stack.
Score Rationale
A strong library of 250+ integrations and API access ensures it fits well into existing ecosystems, though it may have fewer 'plug-and-play' options than the absolute market leader.
Supporting Evidence
Integrations include major cloud and security providers like AWS, Azure, Google Cloud, Jira, and Okta. Google Drive... Azure Security Centre... Okta... Jira... AWS Security Hub
— riskcognizance.com
RiskCognizance offers over 250 integrated apps and full API access. Over 250 Integrated Apps and API access to all of our system.
— riskcognizance.com
Limited integrations with third-party tools as noted in integration documentation.
— riskcognizance.com
9.1
Category 6: Security, Compliance & Data Protection
What We Looked For
We examine the platform's ability to manage security frameworks, monitor threats, and protect sensitive data.
What We Found
Beyond standard compliance, the platform uniquely includes active security tools like Attack Surface Management and Dark Web Monitoring.
Score Rationale
The inclusion of active threat monitoring tools alongside standard GRC compliance features elevates its score above typical compliance-only platforms.
Supporting Evidence
It supports continuous monitoring for over 50 frameworks including NIST, ISO 27001, and HIPAA. Risk Cognizance supports a wide range of regulatory standards, including GDPR, HIPAA, SOC 2, PCI DSS, and more
— riskcognizance.com
The platform includes built-in Attack Surface Management and Dark Web Monitoring tools. Risk Cognizance GRC Software... seamlessly integrate... Attack Surface Management... Dark Web Monitoring
— riskcognizance.com
SOC 2 compliance outlined in published security documentation.
— riskcognizance.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Review submission was found to be 'temporarily disabled' on SoftwareReviews.com, and the product has significantly fewer reviews than market leaders.
Impact: This issue had a noticeable impact on the score.
While entry pricing is low, the vendor acknowledges that advanced tiers can be cost-prohibitive for smaller businesses and there is a risk of paying for underutilized features.
Impact: This issue had a noticeable impact on the score.
The vendor notes that sophisticated setups and advanced tiers may require professional expertise to configure, indicating a potential complexity barrier.
Impact: This issue caused a significant reduction in the score.
Onspring's Governance Risk and Compliance (GRC) software is a highly specialized solution for contractors, designed to streamline and automate GRC strategies. The platform centralizes governance, automates risk management, and ensures continuous compliance, addressing the critical needs of contractors who must adhere to stringent regulations while managing various project risks.
Onspring's Governance Risk and Compliance (GRC) software is a highly specialized solution for contractors, designed to streamline and automate GRC strategies. The platform centralizes governance, automates risk management, and ensures continuous compliance, addressing the critical needs of contractors who must adhere to stringent regulations while managing various project risks.
COMPREHENSIVE COMPLIANCE
EFFICIENT REPORTING
Best for teams that are
Teams needing a highly flexible, no-code platform for custom workflows
Organizations prioritizing excellent customer support and usability
Admins who want to configure processes without IT intervention
Skip if
Companies seeking a rigid, pre-built solution with zero configuration
Small teams with very limited budgets due to licensing complexity
Users who prefer hard-coded legacy systems over flexible apps
Expert Take
Onspring's GRC software is a game-changer for contractors in highly regulated industries. Its automation and centralization capabilities reduce manual efforts, minimize errors, and enhance efficiency, allowing contractors to focus on their core operations. The platform's continuous compliance feature ensures contractors remain compliant with industry standards, reducing the risk of penalties. Plus, it's robust reporting capabilities provide valuable insights for data-driven decision making.
Pros
Automated risk management
Centralized governance
Continuous compliance
Industry-specific features
Robust reporting capabilities
Cons
Could be overkill for small businesses
May require technical knowledge for setup and use
This score is backed by structured Google research and verified sources.
Overall Score
8.9/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
8.9
Category 1: Usability & Customer Experience
What We Looked For
We assess user interface design, ease of configuration for non-technical users, and quality of vendor support.
What We Found
Users consistently praise the platform's 'ease of use' and 'intuitive' design, particularly the no-code admin features. Vendor support is a standout strength, rated at 90% in analyst reports. However, some users report a steep learning curve for mastering complex configurations and formulas without technical assistance.
Score Rationale
While support and general usability are top-tier, the documented learning curve for advanced configuration prevents a perfect score.
Supporting Evidence
Users find the platform intuitive but note a learning curve for complex customizations. Users find complexity in customization and configuration, leading to a steep learning curve and potential maintenance challenges.
— g2.com
Users rate vendor support at 90%, one of the highest in the category. Vendor Support: 90% (highest)
— onspring.com
The platform may require technical knowledge for setup, as noted in user documentation, but offers robust reporting capabilities for enhanced decision-making.
— onspring.com
8.2
Category 2: Value, Pricing & Transparency
What We Looked For
We evaluate public pricing availability, contract flexibility, and overall value relative to features.
What We Found
Onspring does not publicly disclose specific pricing, requiring sales contact for quotes. Third-party sources estimate entry-level costs around $20,000/year. It offers four tiers (Bronze, Silver, Gold, Platinum) based on storage and features. There is no free plan for enterprise use, though a free trial is mentioned in some contexts but not consistently available for all tiers.
Score Rationale
The score is impacted by the lack of transparent public pricing and the high entry cost, despite high 'value for money' ratings from users.
Supporting Evidence
The platform offers four distinct pricing tiers: Bronze, Silver, Gold, and Platinum. Onspring offers four paid tiers – Bronze, Silver, Gold, and Platinum – each adding more capacity and features
— thedigitalprojectmanager.com
Pricing is not public and requires a quote; estimated starting price is $20,000/year. Independent sources from insiders report entry-level deployments starting around $20,000/year... All Onspring plans require contacting sales for a quote.
— smartsuite.com
Pricing is enterprise-level and requires custom quotes, which limits upfront cost visibility but is standard for comprehensive GRC solutions.
— onspring.com
9.0
Category 3: Integrations & Ecosystem Strength
What We Looked For
We look for native integrations with key business tools and a robust API for custom connections.
What We Found
The platform features strong native integrations with Microsoft 365 (including real-time co-authoring), Jira, Slack, and Google Drive. It also integrates with specialized risk intelligence feeds like Black Kite, Regology, and Ascent. An open API allows for further extensibility.
Score Rationale
The integration suite is robust, covering both general productivity tools (Microsoft 365) and niche GRC data feeds, justifying a high score.
Supporting Evidence
Integrates with Black Kite, Regology, and Ascent for risk and regulatory data. Onspring GRC Software Adds Integrations with Black Kite, Regology, and Ascent... ingesting data... and automating actions
— onspring.com
Integration with Microsoft 365 allows real-time co-authoring of documents within the platform. Onspring's integration with Microsoft 365 for the web offers clients a unified, secure location... The in-platform Microsoft 365 for the web co-authoring capability facilitates the management of policies
— onspring.com
Listed in the company's integration directory, Onspring supports integrations with major enterprise systems, enhancing its ecosystem strength.
— onspring.com
9.4
Category 4: Security, Compliance & Data Protection
What We Looked For
We assess security certifications, government authorizations, and data governance features.
What We Found
Onspring demonstrates a high security posture with FedRAMP authorization (GovCloud), making it suitable for government agencies. It includes role-based access control, IP firewall restrictions (in higher tiers), and an AI Governance Council to oversee safe AI implementation.
Score Rationale
FedRAMP authorization is a gold standard for security, pushing this score significantly higher than average SaaS competitors.
Supporting Evidence
AI features are overseen by an internal AI Governance Council to ensure security and compliance. All functionality is embedded across the Onspring platform and operates under the rigorous oversight of the company's dedicated AI Governance Council
— onspring.com
Onspring is FedRAMP authorized and offers GovCloud support. It also has GovCloud support for Government environments, which enables CISOs, auditors and security teams to manage security-related functions on autopilot.
— carahsoft.com
Outlined in published security policies, Onspring adheres to high standards of data protection and compliance, crucial for contractor operations.
— onspring.com
9.3
Category 5: Product Capability & Depth
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
The platform's continuous compliance feature ensures adherence to industry standards, reducing the risk of penalties as outlined in their product overview.
— onspring.com
Documented in official product documentation, Onspring provides automated risk management and centralized governance, crucial for contractors handling complex projects.
— onspring.com
9.0
Category 6: Market Credibility & Trust Signals
Insufficient evidence to formulate a 'What We Looked For', 'What We Found', and 'Score Rationale' for this category; this category will be weighted less.
Supporting Evidence
Recognized in industry publications for its specialized GRC solutions tailored for contractors, enhancing its credibility.
— cio.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Some users note limitations with specific visualization tools, such as Gantt charts and formula complexity.
Impact: This issue had a noticeable impact on the score.
Designed for contractors, the ServiceNow GRC Suite offers a comprehensive set of tools for managing governance, risk, and compliance. It supports integrated risk management, business continuity planning, privacy management, and third-party risk management, addressing the specific needs of contractors including regulatory compliance, risk mitigation, and business continuity.
Designed for contractors, the ServiceNow GRC Suite offers a comprehensive set of tools for managing governance, risk, and compliance. It supports integrated risk management, business continuity planning, privacy management, and third-party risk management, addressing the specific needs of contractors including regulatory compliance, risk mitigation, and business continuity.
Best for teams that are
Enterprises already invested in the ServiceNow IT ecosystem
IT teams automating risk workflows alongside service management
Large organizations needing real-time continuous monitoring
Skip if
Small to mid-sized businesses due to high cost and complexity
Non-IT departments wanting a standalone tool independent of IT
Teams with limited resources for implementation and maintenance
Expert Take
Our analysis shows ServiceNow GRC's superpower lies in its native integration with the ServiceNow CMDB, allowing organizations to map risks directly to the specific IT assets and business services they impact—a capability standalone GRC tools struggle to match. Research indicates that while the initial implementation is complex and costly, the platform delivers exceptional value for large enterprises by unifying IT operations, security, and risk management into a single 'pane of glass' with FedRAMP High security assurance.
Pros
Native CMDB integration maps risks to assets
FedRAMP High authorized for government use
Leader in Gartner MQ and Forrester Wave
AI-driven issue summarization via Now Assist
Unified platform for IT, Security, and Risk
Cons
High implementation costs (2-6x license fee)
Steep learning curve for non-technical users
Requires specialized partners for deployment
Opaque quote-based pricing model
UI can be complex and overwhelming
This score is backed by structured Google research and verified sources.
Overall Score
8.6/ 10
We score these products using 6 categories: 4 static categories that apply to all products, and 2 dynamic categories tailored to the specific niche. Our team conducts extensive research on each product, analyzing verified sources, user reviews, documentation, and third-party evaluations to provide comprehensive and evidence-based scoring. Each category is weighted with a custom weight based on the category niche and what is important in Governance, Risk & Compliance (GRC) Tools for Contractors. We then subtract the Score Adjustments & Considerations we have noticed to give us the final score.
9.6
Category 1: Product Capability & Depth
What We Looked For
We evaluate the breadth of risk modules (audit, vendor, policy) and the depth of automation features like continuous monitoring and AI-driven workflows.
What We Found
ServiceNow GRC (IRM) offers a comprehensive suite including Policy & Compliance, Risk Management, Audit Management, and Vendor Risk Management, enhanced by 'Now Assist' GenAI for issue summarization and resolution.
Score Rationale
The product scores exceptionally high due to its status as a Leader in the Gartner Magic Quadrant and its extensive module coverage, though its complexity prevents a perfect score.
Supporting Evidence
New GenAI features include issue summarization and risk assessment generation via Now Assist. The Now Assist for IRM application can quickly analyze an issue record... and then generate a concise summary that provides you with the information needed.
— store.servicenow.com
The suite includes specialized applications for Policy and Compliance, Risk Management, Audit Management, and Vendor Risk Management. The ServiceNow GRC suite contains provides holistic posture to manage Policy and Compliance Management, Risk Management, Audit Management, and Vendor Risk Management capabilities.
— gartner.com
ServiceNow named a Leader in the 2024 Gartner Magic Quadrant for CRM Customer Engagement Center and Integrated Risk Management. ServiceNow... has been named a Leader in the 2024 Gartner Magic Quadrant... based on an evaluation of ServiceNow's Completeness of Vision and Ability to Execute.
— s205.q4cdn.com
Documented in official product documentation, the ServiceNow GRC Suite includes integrated risk management, business continuity planning, and privacy management tools.
— servicenow.com
9.8
Category 2: Market Credibility & Trust Signals
What We Looked For
We look for analyst recognition, public financial stability, and adoption by high-security sectors like government or finance.
What We Found
ServiceNow is a publicly traded giant (NYSE: NOW) with FedRAMP High authorization, positioning it as a top-tier choice for highly regulated industries and government agencies.
Score Rationale
Near-perfect score reflects its dominance as a public company with over $10B in revenue and the highest level of federal security authorization (FedRAMP High).
Supporting Evidence
Named a Leader in the Forrester Wave: Third-Party Risk Management Platforms, Q1 2024. ServiceNow... has been named a Leader in the Forrester Wave™: Third-Party Risk Management Platforms, Q1 2024.
— q4live.s205.clientfiles.s3-website-us-east-1.amazonaws.com
ServiceNow is FedRAMP High authorized, meeting strict federal security standards. ServiceNow is not only FedRAMP compliant, but FedRAMP High Impact.
— provenoptics.com
Recognized by Forrester as a leader in GRC platforms, ServiceNow GRC Suite is noted for its comprehensive capabilities.
— go.forrester.com
8.6
Category 3: Usability & Customer Experience
What We Looked For
We assess the user interface design, learning curve, and ease of configuration for daily operators versus technical administrators.
What We Found
While powerful, the platform is frequently described as having a 'steep learning curve' and a 'challenging UI' that often requires specialized partners to implement effectively.
Score Rationale
The score is impacted by consistent user feedback regarding complexity and the need for significant training or partner support to navigate the interface.
Supporting Evidence
The interface can be overwhelming for stakeholders not familiar with the ServiceNow data model. ServiceNow's reporting capabilities... can often be overwhelming for stakeholders who are not familiar with the ServiceNow model.
— cential.co
Users report a steep learning curve and challenging deployment process. The tool was hard to deploy and there was a steep learning curve. But once past that we were able to leverage the tool and get benefits.
— gartner.com
The user-friendly interface is highlighted in the official product documentation, making it accessible for contractors.
— servicenow.com
8.4
Category 4: Value, Pricing & Transparency
What We Looked For
We evaluate pricing transparency, total cost of ownership (TCO), and the ratio of implementation costs to license fees.
What We Found
Pricing is quote-based and opaque, with implementation costs often running 2-6 times the annual license fee, making it a significant investment suited for large enterprises.
Score Rationale
The score reflects the high total cost of ownership and lack of public pricing, which can be a barrier for smaller organizations despite the high value delivered.
Supporting Evidence
Base license fees for a dedicated instance can start around $50,000 annually. The base license fee for a dedicated instance can start around $50,000.
— 6clicks.com
Implementation costs can range from 2 to 6 times the base license cost. A general rule of thumb for implementation costs is 2-3 times the base license... implementation costs can reach 4-6 times the license cost.
— 6clicks.com
Pricing requires custom quotes, limiting upfront cost visibility, as noted on the official website.
— servicenow.com
9.7
Category 5: Integrations & Ecosystem Strength
What We Looked For
We examine the platform's ability to connect with internal IT assets (CMDB) and external third-party tools.
What We Found
The platform's native integration with the ServiceNow CMDB is a market-leading differentiator, allowing risks to be directly mapped to IT assets and workflows without complex connectors.
Score Rationale
This category scores near-perfect because the native CMDB integration solves a massive data fragmentation problem that plagues standalone GRC tools.
Supporting Evidence
Integration with the CMDB allows for fine-grained business impact analysis. Fine-grained business impact analysis... and contextual alignment with the CMDB on a single platform provides cross-functional visibility.
— sysintegra.com.au
Native integration with the Now Platform allows for automated cross-functional procedures. ServiceNow GRC combines business, security, and IT in one integrated risk framework on the Now Platform.
— inmorphis.com
Listed in the company's integration directory, ServiceNow GRC Suite supports integration with major enterprise systems.
— servicenow.com
9.9
Category 6: Security & Compliance Standards
What We Looked For
We check for high-level security certifications and support for major regulatory frameworks (NIST, ISO, FedRAMP).
What We Found
ServiceNow holds FedRAMP High authorization and supports extensive frameworks like NIST RMF and ISO 27001, making it suitable for the most secure government and defense environments.
Score Rationale
Achieving FedRAMP High is a rare distinction that justifies a near-perfect score, validating its suitability for critical infrastructure and national security workloads.
Supporting Evidence
The platform supports management of NIST RMF, CSF, and ISO 31000 standards. With CAM, you can manage the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF)... and International Organization for Standardization (ISO) 31000.
— store.servicenow.com
ServiceNow Government Community Cloud is authorized for FedRAMP High and DoD Impact Level 4. ServiceNow Government Community Cloud (GCC) is authorized for FedRAMP High and Department of Defense (DoD) Impact Level 4 data and workloads.
— state.gov
SOC 2 compliance is outlined in published security documentation, ensuring high standards of data protection.
— servicenow.com
Score Adjustments & Considerations
Certain documented issues resulted in score reductions. The impact level reflects the severity and relevance of each issue to this category.
Granular reporting capabilities can be overwhelming for stakeholders unfamiliar with the ServiceNow data model.
Impact: This issue had a noticeable impact on the score.
The "How We Choose" section for Governance, Risk & Compliance (GRC) tools for contractors outlines a thorough research methodology focused on key evaluation criteria such as product specifications, features, customer reviews, ratings, and overall value. Important factors specific to this category include compliance with industry regulations, ease of integration with existing systems, scalability, and user interface design, which all significantly influenced the selection process. The rankings were determined by analyzing comparative data from multiple sources, including user feedback and industry ratings, ensuring an objective assessment of each product's performance and cost-effectiveness in meeting the needs of contractors. This comprehensive approach allows for a clear understanding of how each tool stands against the others in the competitive GRC landscape.
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Score Breakdown
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Deep Research
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