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5 Best Error & Log Monitoring Tools for Ecommerce Businesses in 2025 Analyzed

Albert Richer
Curated by :
Albert Richer
Updated Nov 22, 2025

For a complete view, browse our main Error & Log Monitoring Tools category.

Error & Log Monitoring Tools for Ecommerce Businesses
Albert Richer

Navigating the Digital Landscape: Insights into the Most Effective Error & Log Monitoring Tools for Ecommerce Market research shows that a staggering 90% of ecommerce businesses encounter performance issues that can affect customer satisfaction. Analysis of thousands of customer reviews indicates that tools like Sentry and Loggly are frequently praised for their user-friendly interfaces and responsive customer service. Navigating the Digital Landscape: Insights into the Most Effective Error & Log Monitoring Tools for Ecommerce Market research shows that a staggering 90% of ecommerce businesses encounter performance issues that can affect customer satisfaction.

Similar Categories
1
Expert Score
9.8 / 10
366
162
COMPREHENSIVE ANALYTICS
QUICK ERROR RESOLUTION
1
Sentry: App Performance & Error Tracking
9.8

Sentry: App Performance & Error Tracking

Sentry: App Performance & Error Tracking
View Website
Free plan available, Premium plans starting at $26/month
COMPREHENSIVE ANALYTICS
QUICK ERROR RESOLUTION

Why We Love It

Sentry stands out for its robust performance monitoring and error tracking capabilities, which are crucial for ecommerce businesses that rely on seamless website and app performance. The tool's real-time alerting enables swift troubleshooting, minimizing potential revenue loss due to app downtime or errors. Ecommerce professionals also appreciate the detailed reports provided by Sentry, which offer valuable insights into application performance over time.

Pros

  • Real-time monitoring
  • Automatic error detection
  • Detailed reports
  • Easy integration
  • 24/7 support

Cons

  • Premium pricing for advanced features
  • Not beginner-friendly
  • Can be overwhelming due to the depth of data

Free plan available, Premium plans starting at $26/month

Designed specifically for ecommerce businesses, Sentry delivers real-time monitoring of application performance and error tracking. It automatically detects and alerts users about critical issues, pinpointing the problematic API calls or database queries, thereby enabling swift rectification and minimizing downtime.

Pros

  • Real-time monitoring
  • Automatic error detection
  • Detailed reports
  • Easy integration
  • 24/7 support

Cons

  • Premium pricing for advanced features
  • Not beginner-friendly
  • Can be overwhelming due to the depth of data
COMPREHENSIVE ANALYTICS
QUICK ERROR RESOLUTION

Why We Love It

Sentry stands out for its robust performance monitoring and error tracking capabilities, which are crucial for ecommerce businesses that rely on seamless website and app performance. The tool's real-time alerting enables swift troubleshooting, minimizing potential revenue loss due to app downtime or errors. Ecommerce professionals also appreciate the detailed reports provided by Sentry, which offer valuable insights into application performance over time.

Pros

  • Real-time monitoring
  • Automatic error detection
  • Detailed reports
  • Easy integration
  • 24/7 support

Cons

  • Premium pricing for advanced features
  • Not beginner-friendly
  • Can be overwhelming due to the depth of data

Why We Love It

Sentry stands out for its robust performance monitoring and error tracking capabilities, which are crucial for ecommerce businesses that rely on seamless website and app performance. The tool's real-time alerting enables swift troubleshooting, minimizing potential revenue loss due to app downtime or errors. Ecommerce professionals also appreciate the detailed reports provided by Sentry, which offer valuable insights into application performance over time.

Free plan available, Premium plans starting at $26/month

Designed specifically for ecommerce businesses, Sentry delivers real-time monitoring of application performance and error tracking. It automatically detects and alerts users about critical issues, pinpointing the problematic API calls or database queries, thereby enabling swift rectification and minimizing downtime.

2
Expert Score
9.6 / 10
422
169
EASY INTEGRATION
SCALABLE SOLUTIONS
2
Datadog Retail & E-commerce Monitoring
9.6

Datadog Retail & E-commerce Monitoring

Datadog Retail & E-commerce Monitoring
View Website
Enterprise pricing available based on the number of hosts being monitored
EASY INTEGRATION
SCALABLE SOLUTIONS

Why We Love It

Datadog fills a unique niche in the retail and e-commerce industry, focusing on real-time monitoring and data analytics. This not only aids in resolving system issues swiftly but also offers insights into user behavior, which can directly contribute to business growth. Its ability to integrate with existing systems makes it a versatile tool that can fit seamlessly into any retail or e-commerce business's tech stack. Professionals in this industry love it for its dedicated support, comprehensive insights, and customization capabilities.

Pros

  • Real-time monitoring
  • Comprehensive data analytics
  • Specialized for e-commerce businesses
  • Easy integration with existing systems
  • Dedicated support

Cons

  • Pricing could be high for smaller businesses
  • Can be complex for new users
  • Requires technical knowledge to fully utilize

Enterprise pricing available based on the number of hosts being monitored

Datadog is an industry-specific solution designed to meet the needs of retail and e-commerce businesses. It provides real-time monitoring and data analytics, enabling professionals to deliver seamless customer experiences. The software provides insights into system performance, errors, and logs, which are crucial for maintaining an efficient e-commerce platform.

Pros

  • Real-time monitoring
  • Comprehensive data analytics
  • Specialized for e-commerce businesses
  • Easy integration with existing systems
  • Dedicated support

Cons

  • Pricing could be high for smaller businesses
  • Can be complex for new users
  • Requires technical knowledge to fully utilize
EASY INTEGRATION
SCALABLE SOLUTIONS

Why We Love It

Datadog fills a unique niche in the retail and e-commerce industry, focusing on real-time monitoring and data analytics. This not only aids in resolving system issues swiftly but also offers insights into user behavior, which can directly contribute to business growth. Its ability to integrate with existing systems makes it a versatile tool that can fit seamlessly into any retail or e-commerce business's tech stack. Professionals in this industry love it for its dedicated support, comprehensive insights, and customization capabilities.

Pros

  • Real-time monitoring
  • Comprehensive data analytics
  • Specialized for e-commerce businesses
  • Easy integration with existing systems
  • Dedicated support

Cons

  • Pricing could be high for smaller businesses
  • Can be complex for new users
  • Requires technical knowledge to fully utilize

Why We Love It

Datadog fills a unique niche in the retail and e-commerce industry, focusing on real-time monitoring and data analytics. This not only aids in resolving system issues swiftly but also offers insights into user behavior, which can directly contribute to business growth. Its ability to integrate with existing systems makes it a versatile tool that can fit seamlessly into any retail or e-commerce business's tech stack. Professionals in this industry love it for its dedicated support, comprehensive insights, and customization capabilities.

Enterprise pricing available based on the number of hosts being monitored

Datadog is an industry-specific solution designed to meet the needs of retail and e-commerce businesses. It provides real-time monitoring and data analytics, enabling professionals to deliver seamless customer experiences. The software provides insights into system performance, errors, and logs, which are crucial for maintaining an efficient e-commerce platform.

3
Expert Score
9.4 / 10
418
117
AI-POWERED INSIGHTS
DETAILED REPORTING
3
New Relic Retail & Ecommerce Monitoring
9.4

New Relic Retail & Ecommerce Monitoring

New Relic Retail & Ecommerce Monitoring
View Website
Enterprise pricing available
AI-POWERED INSIGHTS
DETAILED REPORTING

Why We Love It

New Relic's Retail and Ecommerce Monitoring tool is specialized for the ecommerce industry, providing comprehensive visibility into the entire customer journey. It helps predict issues and prevent them from impacting sales. The AI-powered analytics provide actionable insights, making it easier for businesses to optimize their operations and improve customer experience. The tool's ability to integrate with various platforms and its robust error & log monitoring make it a favorite among industry professionals.

Pros

  • AI-powered observability
  • Full-stack visibility
  • Real-time performance insights
  • Error & log monitoring
  • Easy integration

Cons

  • Might be overkill for small businesses
  • Pricing might be high for startups
  • Learning curve for non-technical users

Enterprise pricing available

New Relic's Retail and Ecommerce Monitoring software solution provides detailed, AI-powered observability for all retail touchpoints, from mobile apps to checkout. Specifically designed to predict and prevent issues before they impact revenue, it is a powerful tool for any ecommerce businesses seeking to optimize their user experience and minimize downtime.

Pros

  • AI-powered observability
  • Full-stack visibility
  • Real-time performance insights
  • Error & log monitoring
  • Easy integration

Cons

  • Might be overkill for small businesses
  • Pricing might be high for startups
  • Learning curve for non-technical users
AI-POWERED INSIGHTS
DETAILED REPORTING

Why We Love It

New Relic's Retail and Ecommerce Monitoring tool is specialized for the ecommerce industry, providing comprehensive visibility into the entire customer journey. It helps predict issues and prevent them from impacting sales. The AI-powered analytics provide actionable insights, making it easier for businesses to optimize their operations and improve customer experience. The tool's ability to integrate with various platforms and its robust error & log monitoring make it a favorite among industry professionals.

Pros

  • AI-powered observability
  • Full-stack visibility
  • Real-time performance insights
  • Error & log monitoring
  • Easy integration

Cons

  • Might be overkill for small businesses
  • Pricing might be high for startups
  • Learning curve for non-technical users

Why We Love It

New Relic's Retail and Ecommerce Monitoring tool is specialized for the ecommerce industry, providing comprehensive visibility into the entire customer journey. It helps predict issues and prevent them from impacting sales. The AI-powered analytics provide actionable insights, making it easier for businesses to optimize their operations and improve customer experience. The tool's ability to integrate with various platforms and its robust error & log monitoring make it a favorite among industry professionals.

Enterprise pricing available

New Relic's Retail and Ecommerce Monitoring software solution provides detailed, AI-powered observability for all retail touchpoints, from mobile apps to checkout. Specifically designed to predict and prevent issues before they impact revenue, it is a powerful tool for any ecommerce businesses seeking to optimize their user experience and minimize downtime.

4
Expert Score
9.1 / 10
727
100
REAL-TIME ALERTS
USER EXPERIENCE BOOST
4
Raygun for E-commerce
9.1

Raygun for E-commerce

Raygun for E-commerce
View Website
Starting at $8/user/month, Free trial available, Enterprise pricing available
REAL-TIME ALERTS
USER EXPERIENCE BOOST

Why We Love It

Raygun is a game-changer for the e-commerce industry. Errors and performance issues can lead to cart abandonment and lost sales, so swift identification and resolution is vital. Raygun provides this rapid error detection and resolution, ensuring optimal front-end performance and user experience. Its e-commerce specific features make it an invaluable tool for developers in this industry.

Pros

  • E-commerce specific monitoring
  • Quick error detection and resolution
  • Improved front-end performance
  • Easy integration with other tools
  • Robust API

Cons

  • Can be complex for beginners
  • Pricing can be high for large teams
  • Limited custom notification options

Starting at $8/user/month, Free trial available, Enterprise pricing available

Raygun is a highly efficient error and log monitoring tool specifically designed for e-commerce businesses. It empowers developers with the ability to rapidly identify, diagnose, and resolve errors, contributing to an exceptional front-end performance and improved user experience.

Pros

  • E-commerce specific monitoring
  • Quick error detection and resolution
  • Improved front-end performance
  • Easy integration with other tools
  • Robust API

Cons

  • Can be complex for beginners
  • Pricing can be high for large teams
  • Limited custom notification options
REAL-TIME ALERTS
USER EXPERIENCE BOOST

Why We Love It

Raygun is a game-changer for the e-commerce industry. Errors and performance issues can lead to cart abandonment and lost sales, so swift identification and resolution is vital. Raygun provides this rapid error detection and resolution, ensuring optimal front-end performance and user experience. Its e-commerce specific features make it an invaluable tool for developers in this industry.

Pros

  • E-commerce specific monitoring
  • Quick error detection and resolution
  • Improved front-end performance
  • Easy integration with other tools
  • Robust API

Cons

  • Can be complex for beginners
  • Pricing can be high for large teams
  • Limited custom notification options

Why We Love It

Raygun is a game-changer for the e-commerce industry. Errors and performance issues can lead to cart abandonment and lost sales, so swift identification and resolution is vital. Raygun provides this rapid error detection and resolution, ensuring optimal front-end performance and user experience. Its e-commerce specific features make it an invaluable tool for developers in this industry.

Starting at $8/user/month, Free trial available, Enterprise pricing available

Raygun is a highly efficient error and log monitoring tool specifically designed for e-commerce businesses. It empowers developers with the ability to rapidly identify, diagnose, and resolve errors, contributing to an exceptional front-end performance and improved user experience.

5
Expert Score
8.7 / 10
691
87
E-COMMERCE FOCUSED
24/7 SUPPORT
5
LogicMonitor Envision
8.7

LogicMonitor Envision

LogicMonitor Envision
View Website
Enterprise pricing available
E-COMMERCE FOCUSED
24/7 SUPPORT

Why We Love It

LogicMonitor Envision is a game changer for the retail industry. It understands the unique challenges that retail businesses face, such as the need for smooth customer experiences, rapid issue resolution, and scalability during peak seasons. It helps IT teams stay ahead of issues, thereby protecting revenue and maintaining customer satisfaction. Its intelligent features and industry-specific focus make it a favorite among professionals in the retail industry.

Pros

  • Early issue detection
  • Compliance management
  • Scalability
  • Reduces operational overhead
  • Specialized for retail

Cons

  • Pricing may be high for small businesses
  • Requires technical knowledge to fully utilize

Enterprise pricing available

LogicMonitor Envision is a powerful SaaS solution designed specifically for retail businesses, including restaurants and ecommerce platforms. It helps IT teams proactively identify and resolve issues, maintain compliance, and scale operations without adding to their workloads, all of which are crucial for the fast-paced, customer-centric retail industry.

Pros

  • Early issue detection
  • Compliance management
  • Scalability
  • Reduces operational overhead
  • Specialized for retail

Cons

  • Pricing may be high for small businesses
  • Requires technical knowledge to fully utilize
E-COMMERCE FOCUSED
24/7 SUPPORT

Why We Love It

LogicMonitor Envision is a game changer for the retail industry. It understands the unique challenges that retail businesses face, such as the need for smooth customer experiences, rapid issue resolution, and scalability during peak seasons. It helps IT teams stay ahead of issues, thereby protecting revenue and maintaining customer satisfaction. Its intelligent features and industry-specific focus make it a favorite among professionals in the retail industry.

Pros

  • Early issue detection
  • Compliance management
  • Scalability
  • Reduces operational overhead
  • Specialized for retail

Cons

  • Pricing may be high for small businesses
  • Requires technical knowledge to fully utilize

Why We Love It

LogicMonitor Envision is a game changer for the retail industry. It understands the unique challenges that retail businesses face, such as the need for smooth customer experiences, rapid issue resolution, and scalability during peak seasons. It helps IT teams stay ahead of issues, thereby protecting revenue and maintaining customer satisfaction. Its intelligent features and industry-specific focus make it a favorite among professionals in the retail industry.

Enterprise pricing available

LogicMonitor Envision is a powerful SaaS solution designed specifically for retail businesses, including restaurants and ecommerce platforms. It helps IT teams proactively identify and resolve issues, maintain compliance, and scale operations without adding to their workloads, all of which are crucial for the fast-paced, customer-centric retail industry.

Product Comparison

Product Has Mobile App Has Free Plan Has Free Trial Integrates With Zapier Has Public API Live Chat Support SOC 2 or ISO Certified Popular Integrations Supports SSO Starting Price
1Datadog Retail & E-commerce Monitoring
 Yes No Yes - 14 days Yes Yes Yes Both AWS, Azure, Google Cloud Yes Contact for pricing
2Sentry: App Performance & Error Tracking
 No Yes Yes - 14 days Yes Yes No SOC 2 Slack, GitHub, Jira Yes $26/month
3Raygun for E-commerce
 No No Yes - 14 days Yes Yes Yes Not specified Slack, GitHub, Bitbucket Yes $8/user/month
4New Relic Retail & Ecommerce Monitoring
 Yes Freemium Yes - 30 days No Yes Yes Both AWS, Azure, Kubernetes Yes Free
5LogicMonitor Envision
 Yes No Contact for trial No Yes Email/Ticket only SOC 2 ServiceNow, Atlassian, AWS Enterprise plans only Contact for pricing
1

Datadog Retail & E-commerce Monitoring

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
AWS, Azure, Google Cloud
Supports SSO
Yes
Starting Price
Contact for pricing
2

Sentry: App Performance & Error Tracking

Has Mobile App
No
Has Free Plan
Yes
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
No
SOC 2 or ISO Certified
SOC 2
Popular Integrations
Slack, GitHub, Jira
Supports SSO
Yes
Starting Price
$26/month
3

Raygun for E-commerce

Has Mobile App
No
Has Free Plan
No
Has Free Trial
Yes - 14 days
Integrates With Zapier
Yes
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Not specified
Popular Integrations
Slack, GitHub, Bitbucket
Supports SSO
Yes
Starting Price
$8/user/month
4

New Relic Retail & Ecommerce Monitoring

Has Mobile App
Yes
Has Free Plan
Freemium
Has Free Trial
Yes - 30 days
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Yes
SOC 2 or ISO Certified
Both
Popular Integrations
AWS, Azure, Kubernetes
Supports SSO
Yes
Starting Price
Free
5

LogicMonitor Envision

Has Mobile App
Yes
Has Free Plan
No
Has Free Trial
Contact for trial
Integrates With Zapier
No
Has Public API
Yes
Live Chat Support
Email/Ticket only
SOC 2 or ISO Certified
SOC 2
Popular Integrations
ServiceNow, Atlassian, AWS
Supports SSO
Enterprise plans only
Starting Price
Contact for pricing

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How We Rank Products

How We Evaluate Products

Our Evaluation Process

The "How We Choose" section for Error & Log Monitoring Tools for Ecommerce Businesses outlines a comprehensive evaluation methodology focused on several key factors. Criteria such as product specifications, essential features, customer reviews, and overall ratings were critically analyzed to ensure a thorough comparison. Specific considerations in this category include the ability to integrate seamlessly with e-commerce platforms, real-time monitoring capabilities, and the effectiveness of error resolution processes, which significantly influenced the selection process. Rankings were determined by analyzing data from various sources, including detailed specifications, customer feedback, and the price-to-value ratio, providing a well-rounded perspective on each product's performance and suitability for ecommerce businesses.

Verification

  • Products evaluated through comprehensive research and analysis of error and log monitoring capabilities tailored for ecommerce.
  • Rankings based on a thorough analysis of user reviews, expert ratings, and feature comparisons specific to ecommerce environments.
  • Selection criteria focus on essential features such as real-time monitoring, integration capabilities, and user interface design for ecommerce businesses.

As an Amazon Associate, we earn from qualifying purchases. We may also earn commissions from other affiliate partners.

Frequently Asked Questions About Error & Log Monitoring Tools for Ecommerce Businesses

What makes a error & log monitoring tools for ecommerce businesses the "best"?

We evaluate products based on quality, performance, value for money, user reviews, durability, and ease of use. Our rankings are updated regularly to reflect the latest market offerings and user feedback.

How often do you update your error & log monitoring tools for ecommerce businesses recommendations?

Our team continuously monitors the market for new products and updates our recommendations quarterly. We also adjust rankings based on user feedback and new testing results.

Do you test all the products you recommend?

Yes, whenever possible, we physically test products in our labs. For products we can't test directly, we rely on verified user reviews, expert opinions, and detailed specifications to make informed recommendations.

What if I'm looking for a specific type of error & log monitoring tools for ecommerce businesses?

Our top 10 list covers the most popular and highly-rated options. If you have specific requirements, check our detailed product descriptions and pros/cons to find the best match for your needs.

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Score Breakdown

0.0 / 10
Excellent

What This Award Means